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Managing Director, Human Resources Business Advisor, Talent and Employee Experience

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture, and building a diverse and inclusive workforce.

We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people, and help meet business goals.

Together, we foster a work environment in which our people are supported, feel like they belong, and can make an impact through their work.

We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

The Talent & Employee Experience (EX) organization is building the employee experience of the future and is comprised of six components: Channels, Help, Talent, Operations, Workforce Data and Advisory.

We've transformed this organization by adopting a segmented service delivery model which will enable us to deliver more cohesive, frictionless and personalized experiences, as all relevant functions will work together seamlessly within each segment.

Segmenting our population involves dividing the workforce into distinct groups based on specific customer characteristics and needs.

Additionally, we will have firmwide Service Delivery teams that focus on specific employee profiles, and all will be strengthened by innovative, redefined talent products, powered by data

We are looking for a Managing Director level Human Resources (HR) Business Advisor to lead the HR agenda for the Talent and Employee Experience (EX) organization.

This role reports to the Head of HR for Human Resources, Risk and Compliance and Diversity, Equity, and Inclusion.

The successful candidate will work closely with senior HR, Talent and EX leadership to define the overall strategic direction.

This role will be a key contributor to the HR strategy across the firm, including shifting the way we work and delivering an inventive employee experience.

Role Objectives & Responsibilities


* Strategic leader- work with senior leaders and Talent and EX teams to create the workforce of the future by understanding the business deeply and leveraging our HR products to drive business outcomes; help implement new HR products and workforce experience strategies, including AI and digitally enabled HR


* Communication and Engagement - Be a listening post to advise business leaders and provide feedback into HR Products


* Trusted advisor - Act as a conduit between HR, and Talent/EX leadership to advise senior stakeholders on how to drive transformation including redesigning work, automation and digital strategies.


* Employee Experience champion - play a leadership role in co-designing and creating the tools and roadmaps for employees to do their best work; co-create digital experiences employees love across the moments that matter


* People Agenda leader - enable organizational evolution in the Talent and EX organization by effective influencing of talent management and development plans to help ...




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