Developer Portal Product Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As part of JPMorgan Chase (JPMC) Consumer and Community banking (CCB), API Marketplace creates business value by facilitating the connection of API supply with API demand.

We do this by providing API engineers the tooling and capabilities they need to autonomously manage the software delivery lifecycle of their API products at each step in the process from definition to distribution.

CCB has embarked on an "API First" journey, and our team plays a critical role in making this journey possible for engineers across the organization.

As a Product Director in API Marketplace, you lead innovation through the development of products and features that delight customers.

As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities



* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets


* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Owns product performance and is accountable for investing in enhancements to achieve business objectives


* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation; uncovers customer solutions and integrates them into the product roadmap


* Works with JPMorganChase and partner developers to identify challenges and make sure the developer portal solves for these challenges; Builds relationships with other platform teams within the firm & identify opportunities for integrations/inner sourcing with the API Management Platform


* Defines end to end experienced: portal UI, identity and access management, observability and associates reporting to seamless traffic management


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition; Collaborates with engineering, architecture, design, and stakeholders to create a product roadmap that reflects the outcomes and key results set by the business


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabil...