Assistant, Transportation

Enterprise Products Partners L.P.

is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals.

Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems.

The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity.

The Transportation Assistant's responsibilities include, but are not limited to:


* Providing timely and accurate information to incoming customer order status and requests.


* Processing customer orders/changes according to established department policies and procedures.


* Providing timely feedback to the company regarding customer concerns.


* Exceeding customer's service expectations.


* Performing other related duties as assigned.


* Talking with customers by phone concerning orders.


* Receiving and entering phone and fax orders.


* Calling customers when necessary to advise, and/or provide information necessary to process orders.

The successful candidate will meet the following qualifications:


* High school diploma or G.E.D.

equivalent is required.


* 1 year customer service experience from a call center background is required.


* Excellent communication skills and the ability to work well with others.


* Computer skills including Microsoft Word, Excel and Access.


* Exceptional customer service skills.


* Ability to use general office equipment such as: copier, fax, scanner, phone.


* Data entry - speed and accuracy.


* Ability to organize and manage multiple projects.


* Switchboard telephone experience.