Operations Supervisor of Phoenix Cash Services

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District.

That means we seek and appreciate new perspectives.

We respect people for what they do and for who they are.

We build opportunities to learn and grow.

When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

The Federal Reserve Bank of San Francisco is seeking an Operations Supervisor in our Phoenix Processing Center (PPC).

As the Operations Supervisor, you will lead a team focusing on operational excellence in the distribution and processing of US currency using complex, authentication, and piece sorting technology.

You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment.

Our ideal candidate for this role is a proven operations and people leader that is an excellent communicator, sets a high bar for themselves, and is adept at developing and coaching talent.

If you are someone who thrives in a leadership position and gains personal satisfaction by leading a complex business, then this is for you!

Banking experience is not required.

Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.

Location: Federal Reserve Bank - Phoenix Processing Center (100% on-site)

1550 North 47th Avenue

Phoenix, AZ 85043

Work schedule: Monday - Friday 7:00AM-4:00PM

What you'll do:


* Supervise, assign, and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies in order to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency and effectiveness).


* Provide input on the establishment of short and long-term goals for the team.

Proactively monitor team performance to assess progress against goals.


* Create, communicate, and maintain quality control policies and work procedures to enable adherence to risk management requirements.

Complete risk assessments to identify root causes and develop corrective action plans.


* Mentor, coach, and develop high performing team members for career progression.

Conduct staff training on system equipment, hardware and software upgrades, compliance requirements, and existing/new standard department procedures.


* Identify and implement solutions that optimizes daily production opportunities, addresses risk management weaknesses, maximizes staff resources, and enhances employee- focused initiatives that drive engagement an...