TLC/PATIENT CARE TECH FLOAT - W Valley (Phoenix, Glendale, Peoria, Avondale, Litchfield Park, Buckey

Position Summary:
Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience.

Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy.

Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Potential Career Path from this position:

At The Little Clinic, we are on a mission to simplify healthcare in America.

We take pride in knowing we are helping individuals live healthier lives right in our communities.

If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings.

The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education.

Here, people matter.

That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life.

We help feed your future by supplying the value and care you need to grow.

So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered.

We are always looking for extraordinary talent to join our growing team!
Minimum Position Qualifications:



* Basic computer skills


* Excellent customer service, organizational, and task-management skills


* Ability to work cooperatively in a team-based environment


* Ability to travel independently as needed.


* Basic math skills

Essential Job Functions:



* Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.


* Greet any customers or potential patients while in the front area or near the clinic.


* Clean and organize the clinic space daily.

This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.


* Answer questions, following HIPAA guidelines while in the front area.


* Utilize the Patient Care Technician PERK system.


* Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.


* Copy government issued identification for all patients.


* Copy insurance card if the patient selects for insurance to be filed.


* Escort the patient to the exam room and determine the patient's chief complaint.


* Consult with the provider for questions related to scope of services (i.e.

what is in scope or out of...