Benefit Education Senior Supervisor - Cigna Healthcare - On-site (Multiple Locations)

Please note: This position is on-site and is not able to be performed remotely.

The position can be based out of the following office locations:


* Bloomfield, CT


* Chicago, IL


* St Louis, MO

Execution:


* Leads Health Benefit Educators/Benefit Education Leads team with full management and technical responsibility for team output


* Manages a staff of benefit education professionals who are responsible for delivering benefit education/steerage education to existing and prospective Cigna customers


* Guides client/customer-focused problem resolution and influences/leads process improvement


* Execute the organization's benefit/plan capabilities to direct reports, identify potential sales opportunities to inform sales leadership and account managers in the local market(s)


* Adapts departmental plans and priorities to address resource and operational challenges


* Focuses on ensuring short-term outputs and the effectiveness of team integration with other work areas


* Provides input into workforce planning and recruitment activities

Key Responsibilities:


* Manage Health Benefit Education/Benefit Education Leads team of direct reports by region.

Drive individual and team execution of go-to-market approach aligned with U3000 programs and solutions


* Maintains current knowledge of and expertise in all benefit-related products, programs, strategies, and tactics


* Maintains collaborative relationships with key matrix partners across the organization, both within the sales organization and with those stakeholders that support benefit education


* Maintains current knowledge of sales and competitive activity in the assigned market(s)


* Demonstrates mastery of available or upcoming health engagement products, resources, tools, presentations, materials, and collateral


* Supports local market(s) with competitive health engagement solutions, strategies, and tactics


* Ensures team has knowledge and ability to develop market inquiries/responses for health engagement solutions; including the facilitation of training/updates for sales and account management teams


* Drives team accountability on progress and fulfillment of goals and objectives, providing feedback and coaching and formally reviewing and recognizing performance


* Provides supervision and guidance as they perform their duties for assigned accounts; foster a growth mindset and champions Cigna's Connect to Growth philosophy


* Manages local market team(s) of Health Benefit Educators (HBE); oversees the Go-To-Market strategy/deployment


* Working with Engagement Director/Sr.

Engagement Directors- champions change management to team, market, and segment


* Builds relationships with the sales management team and fosters the development of relationships between the sales and engagement team (Middle Market/O500 and Select/U500 Segments) at local levels


* Provides quality assurance for benefit educatio...