Senior Coordinator Workplace and IT, UK & Galway

ABOUT THE ROLE AND OUR TEAM:

The Senior Coordinator Workplace and IT Coordinator position is a service-oriented individual and responsible for delivering an exceptional client experience to both our external and internal teams.

You will play a key strategic role in aiding in the support of hybrid work, managing all office vendor relationships, operational projects and basic front line IT support.

We are looking for a positive self-starter who is eager to thrive in a dynamic environment and is deeply passionate about providing high quality administrative support.

This role is considered essential and required to be in our London office 5 days a week, travelling to Galway on occasion, quarterly and as needed, supporting our UK and Ireland teams.

The individual will be a highly organised and personable HR/IT professional, able to diagnose, report and/or resolve workplace issues quickly.

This position willand preferably have IT experience or qualifications (e.g IT Help Desk Technician, troubleshooting basic conference room or laptop equipment, act as a liaison between the office and virtual internal IT support) and able to manage multiple internal stakeholders, events and competing priorities.

RESPONSIBILITIES

Include but not limited to :



* Problem-solving, actively determining the best way to resolve problems.


* Good communicator, being patient and near the other employees.

Manage any employee questions brought to your attention


* Actively reach out to vendors for competitive pricing and negotiating to ensure we keep within budget


* Ensure the office is being cleaned and maintained, managing cleaning contracts and conversations with employees to ensure everyone is doing their part


* Manage projects to adequate office to new requirements.


* Keep inventory and reorder supplies for Ireland and London office


* Assists with vendor management alongside Manager, Workplace (who sits in Spain) and our HR partners on site.

Escalate requests to manager when needed


* Support engagement events and lead the social committee.


* General Support HR policy and HR programs, initiatives, and solutions


* Create and distribute new starter communication letters and weekly newsletter


* Provide basic, front line IT support to the office including but not limited to: ensuring conference rooms are in good working order, ipads are functioning correctly, basic troubleshooting.


* Be the onsite IT POC for meeting and event support


* Collaborate with IT to organise and equipment for new starters, retrieval of equipment from terminated employees and organise replacement laptops when needed


* Diagnose and troubleshoot technical issues, including account setup and office network configuration.


* Creates New Hire swag bags, name tags, orientation schedules, ID badges and Candidate Interview Folders


* Management of the access cards for offices + pull access card data for monthly ESG reporting
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