Portfolio Manager - Hybrid

Join our team responsible for delivering collaborative services for Cigna! Your work will help connect all Cigna colleagues globally internally, with our customers, providers, and clients using meeting, messaging, and contact center platforms and applications.

The Portfolio Manager will manage the portfolio of Collaboration Technology Services, which includes overseeing the time and financial metrics of our project delivery, long-term planning, forecasting, and budget development activities to support the organization's work.

The ability to work with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.

Expert written and verbal communication skills, strong decision-making ability, and attention to detail are equally important.

Responsibilities:


* Mastery understanding of data being stored within various project management systems including CA PPM.


* Evaluate delivery and financial metrics to drive improved capacity utilization of individual resources and scrum teams.


* Create, manage, and analyze financial reports to track progress toward budget and provide actionable insights to various stakeholders including Collaboration Technology Services leadership, Expense Center Owners and RTEs.


* Initiate and manage vendor engagements, collaborating closely with the requesting organization to understand needs and Global Procurement to contract with strategic suppliers.

Work closely with Finance to validate the financial viability of new and existing vendor engagements, including projections, invoicing, and change requests.


* Serves as a Subject Matter Expert routinely informing peers and key stakeholders on standard process and best practices.


* Accountable to actively support Collaboration Technology Services annual budget process, including development, monitoring, and reporting.


* Accountable for contributing to continuous process improvement initiatives within the organization.


* Identify consumption based service model opportunities within the Collaboration Technology Services service catalog and develop chargeback models to manage the costs allocations to the appropriate consumers.


* Work closely with the GXI Business Management team to ensure transparency in and out of the Collaboration Technology Services organization on applicable financial, project and contractual activities.


* Develop business cases, including financial modeling and planning, ROI models, executive summaries and presentations to support Collaboration Technology Services purchases and initiatives.

Qualifications:


* A Bachelor's degree in finance, MIS, business administration , or other related field, or equivalent work experience, is required.


* Work experience with problem-solving, critical thinking, and decision-making skills.


* Solid financial acu...