Technical Writer, Research & Development

Key Responsibilities


* Research, write, and edit content reflecting application functionality and design using established templates.

Content deliverables include User Guides, Release Notes, HTML5 Help Files, Implementation, and Technical Documentation.


* Write audience-focused documentation for product lines based on review of technical requirements, analysis, and hands-on research/testing of system functionality.


* Effectively collaborate with developers, product analysts, software quality testers, and subject matter experts to gather data for documentation, clarify documentation needs and requirements, and obtain QMS-required approvals.


* Participate in Agile teams to better understand goals and deliverables.


* Manage document lifecycle from inception to completion (planning, researching, writing, editing, and distributing).


* Manage localization projects for user guides and UI translation needs.


* Maintain documentation SharePoint site.


* Participate in and support regulatory audits.

Required Skills


* Degree in English, Technical Writing, Journalism, Communications, Healthcare, or related field.


* 4+ years of professional experience in technical writing, preferably in regulated environments such as FDA regulations and how they relate to hospital software systems.


* Advanced knowledge of documentation software tools including MadCap Flare, Adobe Acrobat, SnagIt, Microsoft Office, and SharePoint.


* Experience with SDLC collaboration tools such as Azure DevOps, TFS, and/or JIRA/Confluence.


* Excellent project management skills and the ability to work under tight deadlines.


* Strong organizational and analytical thinking skills.


* Excellent communication skills with internal and external stakeholders.


* Strong attention to detail.


* Excellent English writing skills.