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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Assisted and Online Account Opening Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Manages key relationships by working with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results.
* Communicates effectively and often by being vocal.
Share strategy, roadmap, progress, and insights broadly and systematically.
Craft the narrative and cadence for different partner and stakeholder audiences
* Acts a center for knowledge and has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
* Demonstrates technical and customer problem solver skills, by asking questions and define the problem and where our platform sits in the Chase ecosystem.
* Understands the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:51
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Managing Director - Director Advisory Services, Content & Intelligence
Location:New York, NY (Hybrid)
Coverage:Global remit with team members in NAMR and EMEA
Reports to:Global Head of Director Advisory Services
About Director Advisory Services (DAS)
Director Advisory Services partners with corporate boards and senior executives to deliver insights, perspectives, and engagements that inform oversight, strategy, and long term value creation.
The team convenes high impact forums, produces differentiated content, and leverages firmwide intelligence to serve boardlevel priorities across regions.
Role Summary
We are seeking a senior executive to lead DAS's Content and Intelligence agenda.
This Managing Director will build and run a centralized, global team responsible for the content strategy we create and curate from across JPMorgan, the end to end distribution ecosystem (e.g., newsletters, JPM Intelligence, DAS Signature briefings, board meetings), agenda setting for all DAS events, and our internal "Intelligence" stack-spanning technology, information services, data/analytics, reporting, and KPI management.
The leader will work in close partnership with Advisory colleagues and senior stakeholders across the firm to deliver a unified strategy that elevates DAS's impact with boards and executive leaders.
Key Responsibilities
Content Strategy & Editorial Leadership
* Build a multiyear DAS content strategy and annual editorial calendar that blends original DAS content with curated, high value insights from across JPMorgan.
* Define and operate a channel distribution plan across newsletters, JPM Intelligence, DAS Signature briefings, client board meetings, and other priority touchpoints; optimize cadence, format, and targeting by audience and region.
* Establish editorial standards, governance, and review processes; ensure alignment with brand, legal, compliance, and reputational risk guidelines.
* Drive thought leadership themes relevant to boards (e.g., strategy, governance, risk, technology transformation, geopolitics), ensuring timely, high quality outputs.
Events & Board Engagement Agendas
* Own the content architecture and agendas for all DAS related events and convenings; ensure every program is tightly woven into the overarching content strategy and thematic roadmap.
* Partner with senior leaders and speakers to shape narratives, pre-brief materials, and follow-up artifacts that reinforce key insights and actions.
* Implement audience feedback loops and post event analytics to continuously improve impact.
Intelligence: Data, Technology & KPI Management
* Define the Intelligence vision and roadmap for how DAS uses internal technology, information services, and data to inform content, segmentation, targeting, and decision making .
* Stand up a measurement framework and KPI suite that tracks engagement, reach, quality, and business impact across content, events and Director engagemen...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:50
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J.P.
Morgan's Commercial & Investment Bank and is seeking a Financial Institutions Group, North America Banks Coverage Investment Banker covering companies across the United States.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Deliver the entire firm across lines of business
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Foster a diverse, equitable and inclusive work environment
* Lead specially assigned projects for the benefit of region and national team
Required Qualifications, Capabilities and Skills
* Typically a minimum of ten years of Investment Banking experience with a focus on Financial Institutions Banks Coverage.
* Understanding of Investment Banking products and services
* Experience with Financial Sponsors and relevant banking products
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
* Management experience in a Commercial Bank setting, specifically leading a commercial lending sales team
* Sales management and business development skills with proficiency in building and maintaining positive client relationships
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal training preferred
* Strong Investment Banking Communications Industry Coverage experience with top relationships across the industry.
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative solution and problem solving abilities: use sound judgment and navigates ambiguity to get things done
* Flexible to changing business priorities and ability to multitask
* FINRA securities licenses 79, 63 and 24 required or must obtain within 180 days of hire
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill se...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:48
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As a Managing Director in our MidCap Mergers & Acquisitions Healthcare Investment Banking Team, you will play a vital and accountable role in leading the strategic dialogue with clients.
You will be responsible for sourcing and executing J.P.
Morgan's Investment Banking products including M&A, Equity and Debt.
You will work closely with colleagues from industry and product teams to deliver leading Investment Banking solutions to clients.
Job Responsibilities
* Sourcing new clients and executing M&A, Equity and Debt transactions on behalf of sponsors and strategic clients
* Working with Industry & Product Bankers to advise midcap/ middle market clients on integrated financial solutions
* Strong Healthcare Industry Coverage Experience
* Following up and coordinating all deals and requests from clients and coordinating other internal teams, as well as external professional consultants
* Providing timely market information
* Participating in business and company events to identify new business opportunities and pitch for new clients
* Leading and/or participating in meetings with support of internal partners
* Providing leadership, mentorship and supervision to relevant team members
Required qualifications, capabilities and skills
* Proven track record of success in a senior investment banking role, with a minimum of fifteen years relevant experience
* Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity
* Very strong quantitative and analytical skills
* Ability to work well under pressure and to tight deadlines, and have the aptitude to synthesize large amounts of information and to develop innovative solutions
* Adaptability, able to manage projects independently and be ready to assume a high level of responsibility as a member of a team
* Ability to comfortably interact with clients in a professional and mature manner
* Excellent understanding of financial, legal and reputational risks facing large integrated investment banks in today's environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benef...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:48
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As a Managing Director in our MidCap Mergers & Acquisitions Media & Telecom Investment Banking Team, you will play a vital and accountable role in leading the strategic dialogue with clients.
You will be responsible for sourcing and executing J.P.
Morgan's Investment Banking products including M&A, Equity and Debt.
You will work closely with colleagues from industry and product teams to deliver leading Investment Banking solutions to clients.
Job Responsibilities
* Sourcing new clients and executing M&A, Equity and Debt transactions on behalf of sponsors and strategic clients
* Working with Industry & Product Bankers to advise midcap/ middle market clients on integrated financial solutions
* Strong Media Industry Coverage Experience
* Following up and coordinating all deals and requests from clients and coordinating other internal teams, as well as external professional consultants
* Providing timely market information
* Participating in business and company events to identify new business opportunities and pitch for new clients
* Leading and/or participating in meetings with support of internal partners
* Providing leadership, mentorship and supervision to relevant team members
Required qualifications, capabilities and skills
* Proven track record of success in a senior investment banking role, with a minimum of fifteen years relevant experience
* Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity
* Very strong quantitative and analytical skills
* Ability to work well under pressure and to tight deadlines, and have the aptitude to synthesize large amounts of information and to develop innovative solutions
* Adaptability, able to manage projects independently and be ready to assume a high level of responsibility as a member of a team
* Ability to comfortably interact with clients in a professional and mature manner
* Excellent understanding of financial, legal and reputational risks facing large integrated investment banks in today's environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benef...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:46
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Communications is more than messaging - it shapes culture, connects people, and leads innovation.
J.P.
Morgan Asset & Wealth Management's high-impact Communications team serves as a strategic partner, transforming complex strategies and business priorities into clear, actionable messages and campaigns that empower and inspire employees.
The team supports the Asset & Wealth Management line of business, which serves institutional, ultra-high-net-worth, high-net-worth, and team member clients through its Asset Management and Global Private Bank businesses.
As a Communications Associate on the Asset & Wealth Management Internal Communications team, you will help manage and execute internal communications across channels, including email, digital signage, intranet, feature articles, digital banners, images and newsletters.
You will also measure the effectiveness of communications and recommend strategies to increase engagement.
You should be creative, organized and detail-oriented, with a passion for storytelling and connecting people to each other and the big stories driving our business forward.
Job responsibilities
* Serve as a primary publisher for Asset & Wealth Management and Private Bank employee intranets, making ad hoc updates and overseeing quarterly page audits
* Draft intranet features on business wins, employee profiles, innovations, products and workplace tips
* Build and distribute high-visibility internal communications using the firm's broadcast email platform
* Manage the Images@AWM platform, featuring employee-submitted photos of meaningful work moments and experiences
* Analyze communications and engagement metrics, then recommend improvements
* Manage team shared mailboxes, incoming tasks, site updates and resources
Required qualifications, capabilities and skills:
* 3 plus years of communications experience
* Experience with intranet design, content development and analytics tools
* Proven ability to manage multiple projects, meet deadlines and deliver results with strong attention to detail
* Knowledge of AP style and corporate editorial guidelines
* Exceptional writing skills across formats, including executive messaging and feature news copy
* Self-motivated and enthusiastic about employee engagement and storytelling
* Interest in emerging technologies and process improvement
Preferred qualifications, capabilities and skills:
* Bachelor's degree in communications, business, marketing, journalism or related field, experience in financial services or related field
* Ability to leverage large language models for content creation, review and brainstorming, experience with visual communication, including graphic design; strong editing and proofreading skills for clarity and consistency
* Outstanding judgment and interpersonal skills, with the ability to partner effectively across the firm
* Commitment to continuous learning and growth
JPMor...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:45
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Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Employee Platforms, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.
Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.
With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.
Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.
In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities
* Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
* Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
* Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
* Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
* Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
* Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
* Proven ability to define and operationalize KPIs/OKRs across risk/hygiene, developer productivity, and platform adoption; deep experience with instrumentation, telemetry, dashboards, and using metrics to drive decisions and accountability
* Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
* Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
* Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
Preferred qualifications, capabilities, and skills
*...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:45
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Horsham, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Tyler, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:43
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Join JPMorgan Chase and play a pivotal role in Risk Management and Compliance, ensuring the firm's strength and resilience.
Use your expertise to anticipate risks and solve challenges that affect our company and communities.
Our culture encourages innovative thinking and challenges the status quo.
As a Model Risk Management - Program Management - Associate in the Model Risk Management team, you will support the management of model risk, ensuring governance activities are conducted to identify, measure, and mitigate model risk in the firm.
Additionally, you will play a key role in regulatory, audit, and critical capital stress testing exercises such as CCAR.
Your responsibilities will also include coordinating with the MRGR policy and MRGR product/technology teams to enhance model risk policy, procedures, and product/technology.
Job responsibilities
* Support model risk coverage activities for the respective MRGR Lines of Business, for example: prepare material for key Risk Committees and Forums, and model risk Business Review Meetings; lead model review and issue remediation planning and help Model Risk Officers with prioritization.
* Monitor and report model risk metrics, and facilitate escalation when breaches occur.
* Centrally manage programs owned by MRGR to ensure the model risk framework's smooth and effective execution, including processes like inventory confirmations, CCAR etc.
* Engage with senior leaders, development and model review teams on model risk activities impacting their area including on Regulatory and Audit deliverables.
* Identify process execution pain points and work with the other COO teams: Product, Policy and Analytics to come up with solutions and put tactical or strategic enhancements in place.
Required qualifications, capabilities, and skills
* Proven project/program management capabilities
* Solid understanding of risk management frameworks and the Three Lines of Defense model in large organizations.
Experience working closely with model risk and/or model development functions
* Strong stakeholder management and teamwork skills, with clear communication and effective relationship building
* Ability to synthetize data and build commentary to share with a senior audience as needed
* Self-motivation, outstanding organizational skills and ability to work in a fast-paced environment
* Intellectual curiosity with a proven ability to learn quickly
Preferred qualifications, capabilities, and skills
* A degree in an analytical field e.g.
Business and Finance, Engineering, or Mathematics
* Experience in Model Risk Management
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investm...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:41
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The Global Security (GS) Team provides security protection, investigation, resiliency, and crisis management services in support of JPMorganChase, its employees, customers, assets, and facilities throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, armed and unarmed security guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, and workplace violence.
As a Regional Security Director within our North American Global Security team, you will assist meaningful policy and procedural change that will achieve both the business and security program objectives.
Reporting directly to the Head of North America Security, you will lead the planning and execution of security programs for New York, specifically the midtown Manhattan campus including our new headquarters building at 270 Park Avenue.
You will be responsible for leading a team of proprietary guards, armed security response specialists, and a combined Operations and Alarm Monitoring Center located on-site.
With your team you will develop and implement enhanced security technologies, integrated operational procedures, and policies to mitigate threats and vulnerabilities to the firm's people, property, and proprietary information.
Additionally, you will serve as the Global Security liaison to local leadership and executive committees.
Your role will involve occasional (less than 10%) travel, providing you with the opportunity to promote programs that will achieve both business and security program objectives.
Job Responsibilities
* Lead a team of Security professionals consisting of armed and unarmed guards, technology specialists, and operational analysts dedicated to midtown Manhattan.
* Oversee the Corporate Physical Security proprietary armed guard program and manage our proprietary unarmed guard force across midtown Manhattan facilities.
* Respond to incidents and coordinate staff follow up, including necessary investigation and risk mitigation, in partnership with LOB business management, local corporate partners, and local law enforcement.
* Develop and maintain relationships and lines of communication with law enforcement agencies, key line of business partners and local midtown Manhattan management, participate in key management meetings to maintain visibility and open lines of communication, and coordinate plans to mitigate known civil disturbances, protests, etc.
that have proximity or target company locations and personnel.
* Perform periodic security review and risk assessment at assigned facilities and conduct periodic security and personal safety training.
* Support security technology and infrastructure projects with a focus on integrating and operationalizing a layered defense to enhance protection, advance detection, and calibrate rapid, appropriate response.
* Manage an on-sit...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Palm Harbor, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:39
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Join our Wholesale KYC Organization as a Senior KYC Relationship Officer, leading end-to-end KYC-onboarding, renewals, remediation-and partnering with Bankers and AML/KYC Operations to ensure timely, compliant, high-quality due diligence.
As a Senior KYC Relationship Officer within the Wholesale KYC Organization , you are responsible for managing the timely completion of the KYC process by coordinating with internal partners and obtaining required information from clients.
You support KYC periodic renewal, remediation, and onboarding efforts for the client relationships that you cover.
The Wholesale KYC Organization is seeking a Senior KYC Relationship Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer.
It may be different than what is listed on the requisition based on candidate experience level.
Job Responsibilities:
* Manage client and partner expectations and understanding in a consultative way
* Exhibit ownership of KYC/AML experience and client experience
* Ensure KYC/AML deliverables are met and hold internal partners accountable
* Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
* Manage operational risk effectively through diligent awareness of risks in our processes
* Escalate appropriate risk items and drive issues to closure
* Manage client risk effectively by supporting the banker in client selection process
* Independently manage renewal cycle of DDFs with Relationship Management Partnership
* Be accountable for timely portfolio management while maintaining quality expectations
Required Qualifications, Skills and Capabilities:
* Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy
* Strong verbal and written communication skills
* Excellent time management and organizational skills
* Strong analytical and problem-solving skills
Preferred Qualifications, Skills and Capabilities:
* BA/BS degree
* Minimum of 4 years of relevant experience in AML/KYC, Risk Management, Security, or Law enforcement, specifically related to fraud and illicit money movement
* Experience in financial services, preferably in Corporate/Commercial Banking
* Working knowledge of risk factors affecting specific products and industries
* Ability to multi-task effectively and leverage internal resources, with excellent attention to detail
* Strong client focus and ability to partner with various internal groups and client coverage, with the ability to navigate complex client relationships and product usage
* Independent, self-motivated...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:38
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Become an integral part of the Corporate Responsibility (CR) team where you will have an opportunity to work alongside a team of dedicated professionals focused on generating authentic and durable social impact.
The CR Division is responsible for the development and implementation of the firm's CR agenda by crafting goals, policies, and initiatives that align with and support the firm's business strategies, reflect our values, and support the communities where we do business.
The Division includes Global Philanthropy, Public Engagement, Global Government Relations, the PolicyCenter, the JPMorganChase Institute, and Sustainability.
The Global Philanthropy team consists of Employee Engagement & Volunteerism, Impact Finance, and the Foundation teams at the national and local levels.
As a Global Philanthropy Vice President in Corporate Responsibility, based in New York, NY , you will be responsible for leading the firm's philanthropic strategy in New York City, with a focus on advancing New York's prosperity by increasing housing affordability and promoting business growth and entrepreneurship.
You will design a philanthropic portfolio and implement strategies that align with the firm's business objectives, develop and manage a grant portfolio, and build external relationships to advance strategic priorities.
You will report to the Deputy Director of U.S.
Philanthropy.
Job responsibilities:
Philanthropic Strategy:
* Collaborate with internal and external stakeholders to develop market strategies aligned to the firm's business priorities and CR's social impact agenda, which include the focus areas of jobs and skills, business growth and entrepreneurship, financial health, and housing access and affordability
* Develop and maintain a productive network of professional relationships with key government, philanthropic, business, and nonprofit leaders
* Monitor social, political and economic trends that may impact market strategies and/or philanthropic activities
Cross-Firm Integration:
* Think creatively about the firm's assets and tools, identify opportunities for firmwide collaboration to drive impact
* Lead engagement with internal JPMorganChase stakeholders, including line of business leaders, Market Leadership Teams, cross-CR partners, and other functional partners such as HR and communications
* Communicate the firm's approach to expanding economic opportunity and CR initiatives to multiple internal constituencies
Grantmaking and Portfolio Management:
* Develop, manage and execute philanthropic programs end-to-end (from concept design and budgeting, approval process, execution to program closing), in collaboration with community partners, that advance the firm's impact objectives
* Provide robust budget management to maximize value of philanthropic activities
* Understand the risk profile of the grant portfolio and propose the right level of mitigation; escalate controls issues with partners app...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Scottsdale, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:34
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As an Applied AI/ML Researcher within the AI4Tech Team at JPMorgan Chase, you will lead technology research and development initiatives focused on advancing AI capabilities across the firm.
Leveraging your deep engineering expertise, you will collaborate with agile teams to drive innovation in developer productivity, CI/CD, observability, incident response, and the secure, compliant integration of AI into technical operations.
Your role emphasizes establishing and nurturing common capabilities, best practices, and reusable frameworks to support AI excellence and consistency throughout the organization.
You will blend hands-on technical work with strategic and advisory responsibilities, guiding platform choices, operating models, and controls in a regulated enterprise environment.
Staying abreast of industry trends and technological advancements, you will help shape the future of AI-driven technology at JPMorgan Chase.
Job Responsibilities
- Conduct applied research and development on GenAI and agentic AI solutions to enhance developer productivity, CI/CD automation, observability, and operational resilience.
- Design, prototype, and evaluate AI-driven tools and frameworks that streamline engineering workflows, improve code quality, and accelerate technology delivery.
- Establish and promote best practices, reusable components, and common capabilities for integrating AI into technology platforms in a secure, stable, and scalable manner.
- Collaborate with agile engineering teams to identify opportunities for AI adoption, provide technical guidance, and support the implementation of innovative solutions.
- Develop and maintain policies, guardrails, and controls to ensure responsible, compliant, and auditable use of AI technologies within the enterprise.
- Monitor industry trends, emerging technologies, and best practices to inform strategic direction and maintain the firm's leadership in AI-driven technology innovation.
- Communicate research findings, technical insights, and recommendations to both technical and non-technical stakeholders through clear documentation, presentations, and decision briefs.
Required qualifications, capabilities and skills
- Advanced degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 7+ years of experience in software engineering, applied AI/ML research, or technology R&D, with strong proficiency in Python and familiarity with modern development tools and cloud platforms (AWS, Azure, GCP).
- Hands-on experience with containers, Kubernetes, and infrastructure as code.
- Hands-on experience with GenAI, agentic AI, prompt engineering, function/tool calling, and integrating AI into developer and operational workflows.
- Deep understanding of CI/CD pipelines, developer productivity tooling, observability, and incident response in large-scale, regulated environments.
- Strong background in secure software development, data privacy, access controls, and compliance requiremen...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:34
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Mansfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:32
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Join our Wholesale KYC Organization as a Senior KYC Relationship Officer, leading end-to-end KYC-onboarding, renewals, remediation-and partnering with Bankers and AML/KYC Operations to ensure timely, compliant, high-quality due diligence.
As a Senior KYC Relationship Officer within the Wholesale KYC Organization, you are responsible for managing the timely completion of the KYC process by coordinating with internal partners and obtaining required information from clients.
You support KYC periodic renewal, remediation, and onboarding efforts for the client relationships that you cover.
The Wholesale KYC Organization is seeking a Senior KYC Relationship Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer.
It may be different than what is listed on the requisition based on candidate experience level.
Job Responsibilities:
* Manage client and partner expectations and understanding in a consultative way
* Exhibit ownership of KYC/AML experience and client experience
* Ensure KYC/AML deliverables are met and hold internal partners accountable
* Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
* Manage operational risk effectively through diligent awareness of risks in our processes
* Escalate appropriate risk items and drive issues to closure
* Manage client risk effectively by supporting the banker in client selection process
* Independently manage renewal cycle of DDFs with Relationship Management Partnership
* Be accountable for timely portfolio management while maintaining quality expectations
Required Qualifications, Skills and Capabilities:
* Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy
* Strong verbal and written communication skills
* Excellent time management and organizational skills
* Strong analytical and problem-solving skills
Preferred Qualifications, Skills and Capabilities:
* BA/BS degree
* Minimum of 4 years of relevant experience in AML/KYC, Risk Management, Security, or Law enforcement, specifically related to fraud and illicit money movement
* Experience in financial services, preferably in Corporate/Commercial Banking
* Working knowledge of risk factors affecting specific products and industries
* Ability to multi-task effectively and leverage internal resources, with excellent attention to detail
* Strong client focus and ability to partner with various internal groups and client coverage, with the ability to navigate complex client relationships and product usage
* Independent, self-motivated,...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:31
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Canton, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:30
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As part of the risk management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate in the Risk Management and Compliance Chief Data Office, you will support delivery of our data risk management roadmap and help build firmwide data governance capabilities.
You will partner with stakeholders across business and technology to operationalize processes that strengthen data quality, privacy, protection, and responsible use.
Together, we will maintain procedures aligned to firm policies and continuously improve how we manage data risks.
Job responsibilities
* Support execution of the data risk management roadmap
* Partner with Risk Management, Business Process Owners, Data Providers, Data Owners, Data Quality Managers, Control Managers, and technology teams
* Manage data risks including privacy, protection, use, description, quality, retention, and destruction
* Operationalize data risk processes and keep them evergreen
* Maintain procedures aligned to firm Data Risk Policy and Standards
* Drive operational improvements across data risk domains
* Track and report progress, issues, and risk indicators to stakeholders
* Facilitate clear, effective communication across business and technology
* Coordinate inputs from data owners/providers and control managers to resolve gaps
* Contribute to building scalable data governance capabilities
* Prepare concise materials and insights for leadership decision-making
Required qualifications, capabilities, and skills
* Bachelor's degree
* 3 years of leadership experience in Finance, Risk Controller, Reporting, Business Analysis, Data Governance, or Project Management
* Demonstrated ability to lead projects with minimal oversight
* Excellent analytical and problem-solving skills
* Proficiency in Excel for manipulating and analyzing large datasets
* Ability to create clear, structured presentations and narratives in PowerPoint
* Experience with risk management applications or tools
* Excellent written and verbal communication skills
* Strong interpersonal skills to build credible relationships with business and technology partners
* Effective change management skills with adaptability in evolving environments
* Ability to quickly learn and assimilate business and technical knowledge
Preferred qualifications, capabilities, and skills
* Finance-related bachelor's degree
* Conceptual understanding of relational databases, data modeling, and SQL
* Experience with business intelligence tools su...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Santa Maria, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:27
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Duties: Identify and analyze cross-line-of-business involving customer interaction with various financial products and services including checking account and credit card, checking account and loan, for a holistic view of the customer.
Develop insights, methods or tools using various analytic methods.
Handle large amounts of data from multiple and disparate sources, to ensure efficiency and accuracy.
Perform financial analysis using key performance indicators (KPIs) to evaluate and enhance business decisions.
Analyze and categorize descriptions of checking account transactions for enhanced financial insights.
Analyze third-party bureau data such as Experian to determine small business clients' credit relationships with other financial institutions to understand overall credit risk.
Utilize advanced data analytics to monitor and evaluate customer transactions, inflows and outflows including small business revenue and expenses, facilitating the early detection of potential credit risks.
Implement anomaly detection techniques to identify small businesses at risk of closure or attrition, enhancing proactive customer retention strategies.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Analytics, Data Science, Data Analytics, or related field of study plus 2 years of experience in the job offered or as Data Scientist, Business Analyst, or related occupation.
Skills Required: This position requires two (2) years of experience with the following: Data manipulation, data structuring, data design flow and query optimization using SQL; Performing tasks automation, data design flow and statistical analysis using Python v3.8 for advanced data manipulation and visualization; Creating visualizations and analyzing business intelligence in Tableau; Performing data handling and query optimization with Snowflake; Running financial analysis such as ROI (Return on Investment) or NPV (Net Present Value) to find value of a financial product; Performing Big data analysis of account transaction text descriptions; Using multivariate regression, logistic regression, decision trees, and cohort analysis for Predictive modeling and Anomaly detection.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
Full-Time.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of indivi...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:26
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DESCRIPTION:
Duties: Perform code review with application development team prior to application releases.
Monitor and perform break and fix activities.
Perform Change reviews and implementations.
Monitor application health and alerts.
Define and implement alerts.
Perform and remediate incidents and requests.
Perform on call rotations.
Perform application capacity reviews.
Utilize Production support and finance applications to support production and finance tools into databases for triage and resolution of incidents.
Perform application engineering and support utilizing application software engineering including coding, logic reviews, and business requirements to produce new applications and modify existing applications to provide day to day engine support and ensure stability and availability of applications in production supporting internal and external clients.
Provide day to day support for applications within the team scope and application ownership to support ServiceNow to manage on call rotations and redistribution of On-Call responsibilities to international team members.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Electronic Engineering, Computer Science or related field of study plus 5 years of experience in the job offered or as Application Support, Software Engineer, IT Consultant, IT Analyst, IT Programmer, or related occupation.
Skills Required: This position requires experience with the following: Utilizing UNIX and shell scripting for executable code deployments; Using tools including Secure CRT to log into Unix servers and use Unix commands for research, maintenance processes, troubleshooting server issues and server based analysis; Using Shell scripting to automate commands and executables for implementing changes and resolving data and system issues; Performing application maintenance and troubleshooting, and system engineering; Using Microsoft Visual Studio to update source code to enhance, maintain and provide features needed by merchants to improve client experience and availability; Working with the end user, relationship managers and implementation managers to understand business needs to build code as a solution that satisfies the business outcomes and meets client expectations; Utilizing data warehousing and reporting applications including OLTP (Online Transaction Processing) databases, MySQL, PostgreSQL, Oracle Database, Microsoft SQL Server, and MongoDB; Using SQL queries to access data sets for research and to enhance and resolve customer issues; Using IntelliJ and TOAD to deep dive into commerce center and core reporting applications to reconcile and troubleshoot data discrepancies; Utilizing Oracle to run predefined queries on production datasets for research and troubleshooting; Utilizing Unix server level access at console level for research applications management, troubleshooting and CLI commands to provide via ServiceNow knowledge docs; Working with monitoring tools to...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:26
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations, marking a significant step in your career growth and innovation journey.
Be at the heart of transforming visions into consumer-ready products, while you navigate through and solve complex challenges.
As a Senior Product Delivery Associate in the Chief Administrative Office, you will be trusted with enabling the firm wide delivery of products in a stable and scalable way.
Each day you will work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
You will join our Approvals Product Team, focusing on the Approvals application.
In this role, you will leverage your expertise in product development to make a significant impact by delivering integrated experiences aligned with the firm's employee experience strategy.
You will collaborate closely with cross-functional teams to ensure a strong and consistent employee experience for executing and streamlining approval tasks across web, mobile, and digital assistant channels.
Your responsibilities will include supporting the firm's approval tool, which specializes in routing requests for ~140 applications, servicing more than 250,000 unique users, and providing reference data for approximately 86,000 permissions.
The Approvals application manages ~thirteen million requests annually.
You will play a crucial role in shaping the future of our products and ongoing success by applying your experience in achieving customer-focused outcomes and your strong delivery track record.
Job responsibilities
* Manage, support, and strategically grow the end-to-end Approvals integration program, currently connected to over 140 application partners.
This includes maintaining regular communication to keep partners informed of application changes, providing feedback on the integration process, onboarding new applications by guiding partners through technical requirements, addressing API and payload questions, and resolving integration issues.
* Cultivate strong relationships with key leaders and stakeholders across the organization to ensure the Approvals application meets diverse needs and is effectively maintained.
* Gather business requirements from end users and translate them into actionable product features that enhance the employee experience across web, mobile, and digital assistant channels.
* Partner closely with design teams and software engineers to manage the entire life cycle of the Approvals application, providing omni-channel servicing to more than 250,000 unique users.
* Drive product innovation, positioning, and experience to continuously enhance the Approvals product, focusing on delivering customer-focused outcomes.
Align the Approvals tool with Firm standards enabling a universal and consistent user experience.
* Monitor app...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-03 08:11:24
