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This is an exciting opportunity to drive partnerships on our Consumer & Community Bank Corporate Development team.
As a Vice President on the Consumer & Community Bank Corporate Development Card Partnerships team, you will source, negotiate, and execute strategic partnerships with Chase Card Services.
This is a highly-visible position that will encompass strategic analysis, independent negotiation of commercial deals, as well as leading through influence across a large, multifaceted organization.
You will face off with senior stakeholders externally and internally, including JP Morgan Chase's most senior executive leaders.
Corporate Development Card Partnerships team drives partnerships to deliver partner funded customer value to Chase credit cardholders, owning the discovery, negotiation, and contract execution of partnership deals.
The scope of partnerships includes a variety of merchant categories from mass to premium and covers all Chase credit card products.
This is a dynamic function that builds a hybrid of different skills including strategy, project management, stakeholder management, negotiation, etc.
By joining this team, you will be at the front seat of Chase card business.
The Corporate Development team at JP Morgan Chase is broadly responsible for all strategic partnerships at Chase across our major consumer businesses, including the Consumer Bank, Business Bank, Card Services, Home Lending, and Auto.
Across these businesses, the team is responsible for digital banking and payments partnerships with FinTech's and large tech companies, merchant value and embedded benefits partnerships to strengthen the card portfolio, co-brand partnerships, and our payments network partnerships.
Corporate Development is at the heart of many of the most important strategic and business decisions at Chase and these partnerships are critical to the firm's ability to execute on its core strategies and meet the needs of our customers in a rapidly changing financial services ecosystem.
Job responsibilities:
* Lead the evaluation, negotiation, and execution of strategic card partnerships
* Collaborate with finance, legal and other functional partners to develop business cases and deal constructs and ensure compliance of deal control process
* Provide updates to senior executives on deal work
* Maintain strong connectivity with other partnership teams
* Monitor external environment for competitive developments and potential partnership opportunities and share perspectives with key line of business partners
Required qualifications, capabilities, and skills:
* Strong written & verbal communication skills, strong PowerPoint / Excel skills
* Strong project management skills
* Proven ability to negotiate commercial deals
* Ability to influence across levels and drive progress in a matrix organization
* Comfortable operating a dynamic fast pace and sometimes unstructured environment
* Prior business deve...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-09 07:50:09
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If you are a driven and experienced Product Manager with a passion for CRM and the Markets business, we are looking for you.
JP Morgan is seeking a Vice President to lead the build-out of our CRM product within Digital Markets.
In this pivotal role, you will thrive in a dynamic, collaborative environment that values diversity and inclusion, while shaping the future of CRM platforms for our Markets business.
Job summary:
As a Vice President in Digital Markets, you will be at the forefront of shaping the CRM Platform that underpins our Markets business.
In this role, you will define and deliver the essential building blocks of our CRM solution, ensuring it is purpose-built to support the complex workflows and dynamic requirements of digital market sales.
You will be responsible for architecting CRM workflows that drive sales productivity, client engagement, and operational efficiency across the Markets organization.
This includes designing and optimizing processes for lead management, opportunity tracking, client onboarding, sales pipeline visibility, and post-trade client servicing.
Your work will ensure that sales teams have the tools and insights they need to build strong client relationships, respond quickly to market opportunities, and deliver exceptional service.
You will collaborate closely with sales, trading, technology, and operations teams to capture business requirements and translate them into scalable CRM features.
By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users.
Your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecosystem, positioning JP Morgan as a leader in digital market sales.
Job responsibilities:
* Workflow Design: Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams.
* Sales Enablement: Ensure the CRM platform empowers sales teams with real-time data, actionable insights, and automated processes to maximize efficiency and client impact.
* Integration: Architect seamless integration between CRM and other digital platforms, such as trading systems, analytics tools, and client portals, to provide a holistic view of client interactions and sales activities.
* User Experience: Champion intuitive, user-centric design that simplifies complex sales processes and enhances productivity for front-office teams.
* Continuous Improvement: Establish feedback loops with users to identify pain points, prioritize enhancements, and drive ongoing optimization of CRM workflows.
* Innovation: Incorporate AI, machine learning, and automation to streamline repetitive tasks, surface opportunities, and deliver predictive insights that support proactive sales strategies.
Required qualifications, ca...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-09 07:50:07
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Are you ready to shape the future of travel through data-driven innovation? Be part of a dynamic team where your expertise will help redefine what's possible in travel.
As the Head of Travel Analytics, you'll have the opportunity to influence strategic priorities and deliver industry-leading solutions powered by machine learning and artificial intelligence.
Join us to drive growth, enhance customer engagement, and create memorable travel experiences.
As the Head of Travel Analytics in the Chase Connected Commerce Data & Analytics team, your leadership will set the vision, strategy, development, and execution of our analytics and data strategy.
You'll provide the insight that influences the direction our business goes in order to make a tangible impact on our customers.
You'll partner with business and product teams to translate strategic priorities into actionable insights and innovative solutions.
You'll empower us to deliver growth, engagement, and improved customer experiences through advanced analytics.
You will foster a collaborative environment, championing data-driven decision making and continuous improvement.
Together, we'll drive the future of travel.
Job Responsibilities
* Drive the data and analytics strategy to support Chase Travel's business priorities, growth objectives, and influence future business direction
* Lead and organize teams to deliver dedicated analytics support for travel product initiatives
* Apply machine learning, artificial intelligence, and advanced analytics to solve business challenges and enhance customer experiences
* Identify, acquire, and deploy new data sources to generate actionable insights
* Automate repeatable analyses and improve data visualizations for stakeholders
* Conduct deep-dive analyses to uncover opportunities and inform strategic direction
* Build predictive models for marketing, sales leads, price elasticity, and capacity planning in partnership with modeling and product teams
* Collaborate across analytics teams to deliver holistic, integrated solutions and unified business stories
* Create measurement frameworks and A/B testing plans with product owners to optimize digital experiences
* Ensure digital platforms capture key customer behavior signals and integrate multiple data types to improve experiences
* Prioritize analytical resources and share insights to maximize business impact and drive continuous improvement
Required Qualifications, Capabilities, and Skills
* 10 years' experience as a data or analytics executive or in a related field
* Experience in financial services, retail, digital, e-commerce, travel, or consulting
* Familiarity with big data technologies
* Demonstrated process and controls orientation, with strong governance skills
* Proven ability to influence and partner with stakeholders to drive change
* Strong presence and communication skills, with experience motivating teams
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-09 07:50:06
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If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team.
As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Relationship Management team.
You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare customers.
In this position you will have the opportunity to directly impact revenue retention and revenue growth.
You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment.
Job Responsibilities
* Manage large, high profile health systems, ensuring the health and satisfaction of customer relationships.
* Maintain accurate customer account information, opportunity pipeline data, and documentation of activities.
Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction.
* Identify and build strategic relationships with operational and executive staff within your assigned accounts to ensure the highest levels of efficient interaction.
* Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business.
Develop strong relationships with client leads and executives/C-suite.
* Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations.
* Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm.
* Promotes adoption of InstaMed's solutions across your territory by identifying or promoting opportunities where InstaMed can offer value.
* Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner.
* Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer.
* Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth.
* Demonstrate a thorough understanding of InstaMed solutions, products and processes.
Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems
Required qualifications, capabilities, and skills
* 5 + years of proven success in a revenue-generating role
* 5 + years of experience within...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:50:05
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Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
As a Client Solutions Architect Manager in JP Morgan's Merchant Services team, you will lead a high-performing team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
You will collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
Leveraging your deep understanding of client needs and product capabilities, you will drive value for clients, ensure results are realized, and foster a culture of excellence and continuous improvement.
Job responsibilities
* Lead and manage a team of Client Solutions Architects, providing mentorship, guidance, and support to drive high performance and professional growth.
* Establish and maintain strong relationships with key stakeholders, enhancing communication and collaboration across departments.
* Align team objectives with organizational goals and develop strategies to achieve them.
Monitor progress and adjust plans as necessary to ensure success.
* Lead the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases.
* Support Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
* Identify and define development requirements for product design enhancements based on client feedback and engage with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
* Collaborate with product owners to define product requirements and design, ensuring the voice of the client and client use cases are documented as part of the product solution, while also defining blueprints to drive scale and enhance client engagement experience.
Collaborate closely with commercialization and go-to-market teams to improve product adoption and profitability.
* Document and articulate the expected interoperability of products to support the definition of client journey test cases, aiding the testing team in understanding client behaviors.
Document client use cases, solution architectures, and funds flow diagrams that represent the client experience and use of interoperable products, focusing on experience, UX control, authorization optimization, cost management, ease of integration, and fraud/security.
* Evaluate and recommend enhancements to product design to ensure scalability and marketability and collaborate with cross-functional teams including product, user acceptance testing, operations, servicing, risk, and relationship teams to promote product readiness and interoperability.
* Contribute to the development of product documentation, tutorials, and knowledge-based articles to support customer s...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:50:04
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If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you.
As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client acquisition and ongoing relationships.
You will work both independently and collaboratively to introduce our comprehensive solutions to clients.
Your role involves growing and retaining profitable relationships within the Emerging Middle Market target space.
Emerging Middle Market bankers generally focus on companies with annual revenues ranging from $20 million to $100 million.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required Qualifications, Capabilities and Skills
* Five plus years lending or credit support related experience with a focus on business relationships
* Understanding of Commercial Banking products and services
* Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs
* Ability to collaborate with internal partners and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Deep local connections and market knowledge
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may rece...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:50:01
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Join our team as an Executive Director in the Capital & Advisory Solutions group, where you will leverage your expertise in Employee Stock Ownership Plan transactions to drive revenue and support our clients' needs.
Be part of a collaborative environment that values your skills and offers career growth opportunities.
Job Summary:
As a Sr.
Commercial Banker specializing in Employee Stock Ownership Plans (ESOPs) within the Capital & Advisory Solutions team, you will play a crucial role in business development, market coverage and referral source management.
You will lead the execution of Employee Stock Ownership Plan transactions, working closely with Relationship Executives, Commercial Bankers, and underwriters to provide expert guidance on ESOP-related issues.
You will ensure our clients receive the best possible service.
Your work will directly impact our clients' success and contribute to the growth of our firm.
Job Responsibilities:
* Facilitate the review of external referrals to the Employee Advisory Group from outside advisors.
* Participate in customer and prospect meetings to introduce and educate companies on ESOP transactions and related liquidity strategies.
* Partner with bankers and Credit Officers in the review, credit evaluation and structuring of initial and second-stage ESOP transactions, growth financing and debt refinancings.
* Prepare and present financing feasibility and debt capacity studies.
* Review legal documents on existing ESOP deals to ensure compliance.
* Work with Associates to prepare detailed financial models for proposed transactions and structuring alternatives.
* Conduct periodic reviews of ESOP's to support credit exposure extensions.
Required qualifications, capabilities, and skills:
* Bachelor's degree.
* Seven years or more years of experience in corporate or investment banking, corporate finance advisory or valuation, with at least five years in the ESOP space.
* Direct experience with ESOP transactions, including valuation, structure, financial modeling, and accounting.
* Strong business development acumen and strategic vision to identify marketplace opportunities.
* Ability to assess credit transaction risks and knowledge of credit policies.
* Series 79, 63, and SIE licenses at time of hiring, or obtain within 120 days of onboarding.
Preferred qualifications, capabilities, and skills:
* Experience working with Client Executives and Senior Bankers.
* Strong collaboration skills with Relationship Managers, Bankers, and Credit Officers.
* Knowledge of credit underwriting and structuring.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leade...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Villanova, US-PA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Carson, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:51
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Become an integral part of a team that proudly supports vibrant and diverse neighborhoods by providing loans, investments, and services for low- and moderate-income households and communities nationwide!
J.P.
Morgan Chase's Community Development Banking (CDB) business is a national leader in community development finance for affordable housing and economic development projects.
With our resources, CDB offers financing for projects of any size and complexity, including construction financing, bridge loans, acquisition loans, letters of credit to support bond transactions, and long-term permanent financing for Low Income Housing Tax Credit developments and bond purchases.
CDB's clients include for-profit and not-for-profit developers, government entities engaged in housing and economic development, and community-based organizations.
As a Community Development Banking Senior Associate within our Commercial Real Estate team, your initial responsibility will be to provide support and assistance in the underwriting and approval process for acquisition, construction, and/or permanent loans sourced by senior banker colleagues.
You will report to a CDB Banker, but will support all members of the Tampa team.
Job Responsibilities
* Work with the team of Originating Bankers to gather all project related documentation, prepare credit committee pitch packages, Letters of Interest, and Term Sheets.
Duties will include analysis and adjustment, as necessary, of development budgets, operating statements, rent schedules, construction flow of funds, relevant personal and corporate financial statements, operating statements, market studies and other third-party reports.
* Work collaboratively with the assigned underwriter through the credit approval process, including closing calls, due diligence collection, and internal reporting requirements.
* Review legal documentation associated with the transaction prior to closing to determine accuracy of information and consistency with the terms of credit approval.
* Assist in handling client meetings and/or calls related to specific financings, and attend JPM Chase sponsored events and other affordable housing industry events, both during and after business hours.
* Maintain awareness of construction progress (appropriateness of draw requests, adequacy of debt and equity sources, time delays, cost overruns, usage of contingency funds, potential negative equity adjusters, and compliance with loan documents).
Required Qualifications, Skills and Capabilities:
* 2.5+ years' experience in the financing of commercial real estate transactions including familiarity with the financing of mixed income and affordable housing development projects.
* Experience with Federal, State and Local Affordable Housing/LIHTC financing programs required
* BA/BS degree
* Ability to interact favorably in person and on the telephone with prospects, clients, consultants, government agency staff, and ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:50
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Are you ready to make a meaningful impact on our technology, product, and design teams? Join us and help shape the future of our organization through strategic planning, financial management, and transformation initiatives.
You will have the opportunity to collaborate with talented professionals, drive operational excellence, and support the growth and agility of our business.
Your expertise will empower us to deliver innovative solutions and exceed our goals.
As the Business Management, Vice President within our Technology Product & Design team, you will play a pivotal role in shaping strategies that promote team growth and transformation.
This role offers the opportunity to collaborate with senior leaders on financial planning, headcount forecasting, and project management.
You will help ensure teams have the resources and information needed to achieve their goals.
By providing clear recommendations and comprehensive reporting, you will support informed decision-making.
Join us in fostering a culture focused on continuous improvement and operational excellence.
Job responsibilities
* Collaborate with technology, product, and design leaders to develop and implement strategic initiatives.
* Oversee the creation and review of business cases, ensuring alignment with organizational priorities.
* Enhance financial planning and forecasting by providing timely and accurate data.
* Monitor headcount, infrastructure, and vendor and other non-labor expenses to identify cost-saving opportunities.
* Develop and maintain technology headcount forecasting models with regular updates.
* Lead reviews of headcount, financial, and location strategies, providing detailed analysis and recommendations.
* Partner with HR and finance teams to gather inputs, validate data, and adjust models as needed.
* Design and produce comprehensive reporting tools and monthly reporting packets.
* Audit and improve reporting processes, identifying gaps and implementing enhancements.
* Lead and manage ad hoc projects and transformation initiatives, supporting execution and performance improvements.
Required qualifications, capabilities and skills
* Bachelor's degree in Finance, Engineering, Economics, or related field.
* 8+ years of relevant experience in business management, financial planning, or strategic planning.
* Proven ability to develop and maintain detailed forecasting and reporting models.
* Advanced analytical skills with a track record of delivering actionable insights.
* Experience in financial management and cost optimization.
* Exceptional project management and stakeholder engagement capabilities.
* Ability to synthesize complex data and communicate recommendations clearly.
* Commitment to continuous improvement and operational excellence.
* Excellent interpersonal skills, including client management, communication, and conflict resolution.
* Ability to work in a ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:48
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Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines OF Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career.
As a Senior Quantitative Analytics Associate within the Remediation & Corrections team, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase.
You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues.
To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service.
Job Responsibilities
* Communicate findings and recommendations to stakeholders in a clear and concise manner.
* Manage multiple remediation projects simultaneously, prioritizing tasks to meet deadlines.
* Maintain a high level of accuracy and attention to detail in all aspects of work.
* Deliver exceptional customer service by thoroughly addressing and resolving account issues.
* Support ongoing team initiatives and contribute to a collaborative work environment
* Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps.
* Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data.
* Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review.
* Automate repetitive analytics steps across cases using SAS macros and other relevant tools.
* Develop and apply advanced analytics skills to deliver best-in-class solutions for customer issue treatment
Required Qualifications, Capabilities and Skills
* Bachelor's degree in in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields
* Minimum 3 years of experience in quantitative analytics, data analysis, or a related field (refer to NJE Years of Experience Table for GT Job Architecture).
* Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues.
* Proficient in data analysis tools and techniques (e.g., SAS, SQL, Python, R).
* Excellent attention to detail and commitment to accuracy.
* Proven ability to communicate complex findings clearly to both technical and non-technical stakeholders.
* Experience working in a fast-paced, deadline-driven environment.
* Proven ability to work collaboratively across multiple teams and lines of business.
* Hi...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Middletown, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:40
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We are looking for an expert in Digital Accessibility on Native Mobile Platforms to join the JPMorgan Chase Digital Accessibility team.
The role will contribute to the internal digital accessibility standards based on WCAG, PDF/UA, CVAA, and more, which are applied firm-wide.
You will deep knowledge of WCAG and native platform accessibility for devices in the Apple and Android ecosystems.
Ideally the candidate will have experience developing accessible native apps.
As a Vice President - Native Mobile Accessibility Specialist within our Digital Accessibility Team, you will be at the forefront of ensuring that our digital products and services are accessible to all users, including those with disabilities.
You will leverage your understanding of accessibility standards and guidelines, and your experience in testing web and mobile applications for accessibility conformance.
This role provides an opportunity to advocate for digital inclusivity and to shape the accessibility of our products, making a significant impact on users of all abilities.
Job Responsibilities:
* Contribute to the firm's Digital Accessibility Knowledgebase (DAKB) by writing, reviewing, and updating content.
* Follow ongoing and historic developments and refinements of WCAG (in particular) and how it maps to native platforms.
* Follow ongoing and historic developments in native platforms such as iOS, iPadOS, and Android.
* Document current and future support across platforms and within their accessibility APIs.
* Work with SMEs across the organization to gather activities and practices to inform updates.
* Contribute to internal design systems and pattern libraries.
* Contribute to internal training materials for native app developers.
* Contribute to native app accessibility evaluation work as needed.
Required qualifications, capabilities, and skills:
* 5+ years working in digital accessibility.
* Deep knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 (A, AA, AAA).
* Deep knowledge of native platform accessibility for devices in the Apple and Android ecosystems.
* This includes assistive technologies (screen reader, voice input, keyboards, etc.) and platform accessibility APIs.
* Knowledge of Section 508, 21 st Century Communications and Video Accessibility Act (CVAA).
* Experience with native mobile accessibility testing tools.
* Experience building and delivering native apps.
* Knowledge of web technologies (HTML, CSS, JS, ARIA).
* Knowledge of platform accessibility features of Windows, macOS.
* Ability to take direction and drive outcomes based on stated objectives.
* Ability to manage tasks against deadlines.
Excellent verbal and written skills.
Attention to detail.
Preferred qualifications, capabilities, and skills:
* Participation in W3C standards processes.
* Knowledge of Confluence, JIRA.
* Mobile usability experience.
Ch...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Denham Springs, US-LA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Cape Coral, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:29
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Cross Currency Payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Develop and maintain comprehensive project plans, meticulously tracking milestones, risks, and dependencies to ensure successful outcomes
* Manage intake requests after items have been vetted for the product and its prioritization, key dependencies and risks across the product delivery life cycle
* Collaborate with Product Owners, Agility Leads, Engineering Leads, Design, & Analytics teams in ceremonies to confirm impacts and scope, sprint sequencing, and delivery against committed timelines
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Good presentation skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package inclu...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:28
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Consumer and Community Banking team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
* Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
* Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
* Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
* Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
* Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
* Documents and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering and SRE concepts and 5+ years applied experience.
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
* Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
* Experience with troubleshooting common networking technologies and issues
* Ability to identify and solve problems related to complex data structures and algorithms
Preferred qualifications, capabilities, and skills
* Drive to self-educate and evaluate new tec...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:25
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Payments Technology group, you are an essential member of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
Your role involves promoting significant business impact through your skills and contributions, utilizing deep technical expertise and problem-solving methodologies to address a wide range of challenges across various technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience with HP NonStop hardware and software platforms (Guardian/TACL, OSS)
* 5+ years of robust programming experience
* Extensive hands-on expertise in developing and maintaining applications using COBOL/SCOBOL, DDL, Enform, TAL procedure calls.
* Deep knowledge of HPNS platform architecture, including database technologies such as Enscribe, SQL/MP, SQL/MX, SQLCI, and MXCI.
* Proficiency in requestor/server communication via Pathway and experience with NonStop utilities (FUP, KLIST, SCUP, TACL, TMF, RDF).
* Skilled in code debugger tools (Inspect, Visual Inspect, eInspect).
* Proven experience in designing, developing, and deploying AI-driven solutions into HPNS enterprise applications.
* Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security, as applied to HPNS environments.
* Demonstrated expertise in the design, development, testing, deployment, and support of large-scale, high-throughput, mission-critical payments applications on HPNS.
Preferred qualifications, capabilities, and skills
* Experience leveraging AI for process automation, software development lifecycle (SDLC), or enhancing application functionality within HPNS platforms is highly preferred.
* Strong understanding of architecture and design across all systems, with awareness of i...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:19
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Payments Technology group, you will play a crucial role as part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience with HP NonStop hardware and software platforms (Guardian/TACL, OSS)
* 5+ years of robust programming experience
* Extensive hands-on expertise in developing and maintaining applications using COBOL/SCOBOL, DDL, Enform, TAL procedure calls
* Deep knowledge of HPNS platform architecture, including database technologies such as Enscribe, SQL/MP, SQL/MX, SQLCI, and MXCI
* Proficiency in requestor/server communication via Pathway and experience with NonStop utilities (FUP, KLIST, SCUP, TACL, TMF, RDF)
* Skilled in code debugger tools (Inspect, Visual Inspect, eInspect)
* Proven experience in designing, developing, and deploying AI-driven solutions into HPNS enterprise applications.
* Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security, as applied to HPNS environments.
* Demonstrated expertise in the design, development, testing, deployment, and support of large-scale, high-throughput, mission-critical payments applications on HPNS.
Preferred qualifications, capabilities, and skills
* Experience leveraging AI for process automation, software development lifecycle (SDLC), or enhancing application functionality within HPNS platforms is highly preferred.
* Strong underst...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:17
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking's Tokenization domain of Payments, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) Java
* Experience in design, develop, and maintain scalable backend applications using Java and Spring Boot frameworks.
* Experience implementing real-time data streaming and messaging solutions using Apache Kafka.
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
Preferred qualifications, capabilities, and skills:
* Practical cloud native experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:14
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to inf...
....Read more...
Type: Permanent Location: Addison, US-IL
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:12
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Consumer and Community banking team, you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
* Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
* Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
* Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
* Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
* Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
* Supports the adoption of site reliability engineering best practices within your team
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
* Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
* Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
* Familiarity with troubleshooting common networking technologies and issues
* Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and li...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:04
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Rowland Heights, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:00
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Step into the world of innovation with Chase Branded Card Product, where your expertise will shape the future of credit card benefits for millions.
Join us in delivering unparalleled experiences to our cardholders, enhancing their journeys in travel, entertainment, dining, and retail.
Job Summary:
As a Senior Associate, Product Analyst in the Chase Branded Card Product team, you will immerse yourself in understanding our diverse product offerings and technology platforms.
You will work closely with us to develop a product roadmap that enhances our card member partnerships and integrations across entertainment, travel and lifestyle benefits, as well as Cardmember Partnerships.
Your role is crucial in ensuring our Affluent cardmembers enjoy exceptional experiences, making a tangible impact on their satisfaction and loyalty.
Collaborate with cross-functional teams to drive innovation and excellence in our product offerings.
Job Responsibilities:
* Understand customer problems, convert them into problem statements and provide out of the box solutions through design thinking.
* Work with data, design, and engineering teams to conduct appropriate discovery and be able to understand the depth and breadth of the impact of the problem to be solved.
* Contribute to the end-to-end ownership of features from ideation through implementation and through maintenance and support.
* Write epics, initiatives, user stories, acceptance criteria, and participate in all agile events of the product group.
* Support effective product road mapping and sprint planning.
Develop strong relationship with business, marketing, and technology stakeholders in support of effective decision making and go to market planning.
* Collaborate with other product teams, technical architects, and developers to understand the technology roadmap for modernization.
* Develop, verify, and validate end-to-end testing lifecycle support and outcomes.
Required Qualifications, Capabilities, and Skills:
* Minimum 3 years product management / technical business analyst experience - including defining user experience needs, writing epics, stories, and acceptance criteria.
* Minimum of 2 years of direct experience working in an agile team (directly aligned to a product), familiarity with agile practices and ability to work independently.
* Passion for online and mobile technology, and knowledge of industry trends and influential companies.
* Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise manner to senior stakeholders.
* Highly organized and self-motivated to help design customer-obsessed products, execute a product release plan, and flexibly adapt to internal & market forces.
* Able to achieve goals driven by optimal digital experience, product performance KPI, time-to-market, internal and external stakeholder satisfaction.
* Ability to influence and partner /...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-11-09 07:49:00
