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At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:11
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Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Corporate and Investment Bank, Equities Technology, you will lead the end-to-end delivery of technology products and programs with a focus on Equities Business, Prime Financial Services, and Post Trade flows.
You will blend operational management of product releases with robust program management capabilities, ensuring deployments deliver value at scale and align with business objectives.
This role requires strong leadership, technical fluency, and the ability to drive change across cross-functional teams, stakeholders, and disciplines.
Job Responsibilities
* Direct principal activities across the product delivery journey, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, with a focus on Equities, Prime Financial Services, and Post Trade flows
* Own the change management framework across functional partners, ensuring adherence to the firm's risk, controls, compliance, and regulatory requirements
* Maintain high visibility over product timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners
* Coach and mentor the product delivery team on best practices, resource management, dependency management, and deployment techniques to improve efficiencies
* Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
* Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
* Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
* Guide the selection and implementation of appropriate technologies, platforms, and software tools leveraging advanced technical fluency
* Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
Required Qualifications, Capabilities, and Skills
* 10+ years of experience or equivalent expertise delivering products, projects, or technology applications in Equities Markets / Financial Services
* Extensive experience leading operational management and change readiness in matrix organizations
* Experience in enterprise-wide release and deployment processes and strategies
* Advanced knowledge of the product development life cycle, technical design, and data analytics
* 10+ years of experience or equivalent expertise in technical program management, leading large complex technology projects and programs in large organizations
* D...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:11
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The Credit Portfolio Lending Group (CPG) is a public-side global function with approximately 25 Portfolio Management and Trading professionals across New York, London, and Singapore, and is part of the Markets function within the Commercial & Investment Bank (CIB).
CPG has two primary functions: Portfolio Management & Research (PM&R), which is aligned by industry and geography, and Trading & Distribution (T&D), which uses both liquid and illiquid channels to risk manage the book.
The priority of the group is to manage the retained credit portfolio, focusing on concentrated exposures (company-specific, industry, or geographical concentrations) while balancing the competing priorities of minimizing cost, P&L volatility, and capital usage.
Portfolio Managers and Researchers work with Traders to determine appropriate strategies to manage the portfolio, achieved primarily via the secondary loan market, the CDS market, and through structured solutions.
The Quantitative Research (QR) function supporting CPG is responsible for developing and maintaining models for valuation, risk, and P&L calculations, as well as building analytics, portfolio monitoring tools and algorithms that support CPG's activities.
Responsibilities span the full lifecycle from new model specification and approval through to implementation in libraries and integration into risk and P&L systems.
Job Summary
We are seeking a diligent, quantitative, self-motivated, and outgoing individual to join the Credit Portfolio Group in New York in a Quantitative Research capacity.
In this role, you will serve as the primary quant for CPG delivering cutting-edge tools and models that enhance the group's portfolio management, trading, and distribution capabilities.
There will be a particular emphasis on leveraging AI, large language models (LLMs), and generative AI agents to design and implement market-based tools that provide the desk with a quantitative edge, accelerate automation, and improve decision-making across the credit portfolio.
Job Responsibilities
* Design, build, and deploy AI, LLM, and generative AI agent-based tools to support CPG trading workflows, including automated market analysis, credit curve maintenance, trade idea generation, and portfolio risk monitoring
* Explore and implement machine learning techniques to enhance market-making algorithms, quoting tools, and portfolio optimization strategies
* Stay at the forefront of emerging AI capabilities and identify practical applications that can be embedded into the desk's daily operations
* Leverage the vast amount of data available across the credit portfolio to proactively identify opportunities, concentrated exposures, and optimal hedging strategies for the desk
* Collaborate with model control teams to facilitate timely and efficient review and approval of all models, ensuring compliance with internal policies and industry regulations
* Automate trading desk daily risk and position report...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:10
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Become an integral part of the Asset & Wealth Management team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Asset & Wealth Management, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in inve...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:09
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Community Private Client Advisor in J.P.
Morgan Wealth Management, you offer comprehensive financial planning and advice to individuals and families.
You have a passion for uplifting the community where the community branch is located.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Have a passion for uplifting the community through engagement, involvement, and cultivating relationships by hosting and participating in Community Events, with your Community Manager.
Be involved in local community volunteer leadership groups (VLGs) and Market Leadership Team (MLT) sponsored events (Ex.
Back to School Events, Managing Debt Workshops, pop up shop openings, business openings, community events and educational involvement)
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity and inclusion
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management by demonstrating a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* Demonstrated ability to provide holistic view of clients' needs and financial coaching beyond investments and to share financial health education with community.
* A valid and active Series 7
* A valid and activ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:09
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Join JPMorganChase as a Business Manager within the Market Technology space.
As a Market Technology Management Business Manager in Markets Technology, you are responsible for overseeing the enablement of the Markets Technology management, acting as the operational anchor between senior Technology leadership, Finance, HR, Risk & Control, and enterprise governance functions.
The role ensures that strategy is translated into executable plans, that portfolio performance and workforce outcomes are transparent, and that senior leadership forums operate with rigor, discipline, and follow-through.
Job Responsibilities
* Own and maintain Markets Technology portfolio governance frameworks, including Executive Management Reports (EMRs), dashboards, and standardized management information.
* Ensure accuracy, completeness, and timeliness of portfolio data used for senior management decision-making.
* Drive improvements in data quality, standardization, and automation readiness for portfolio reporting.
* Act as the primary Markets Technology interface for CIO scorecards, Markets Sensor metrics, and enterprise performance reporting.
* Program-manage Markets Technology senior leadership forums, including offsites, deep-dives, and strategy sessions.
* Partners with HR, CIO and Head BM on developing and executing approved Markets Technology workforce and location strategies,
* Track and report on organizational health metrics, including manager spans, autonomous breaks, and firmwide workforce requirements.
* Coordinate with HR, GT Office, and Business Managers to ensure consistent execution and reporting of workforce actions & act as the primary operational interface between Technology leadership and external partners.
* Serve as a central Business Management point of coordination across: International Branches and CIB Platform team.
* Oversee the international CIO function and assure that local legal entity and regulatory requirements are meet.
* Act as a trusted execution partner to the Head of Business Management and senior Markets Technology leadership.
Required qualifications, skills, and capabilities
* Strong experience in Technology Business Management, Finance, or COO-type roles within large, matrixed organizations
* Proven ability to operate with senior leadership and complex stakeholder groups
* Strong analytical, organizational, and communication skills
* Experience with portfolio governance, workforce strategy, and enterprise reporting
* Comfortable operating across strategy, execution, and operational detail
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and sma...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:08
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Join the Emerging Growth Segments team to lead the Consumer Banking strategy to optimize risk and profitability for Secure Banking - Chase's simple, low-fee checking account for customers seeking a no-surprises banking solution.
Situated within the Lower Mass segment, the team manages the Secure Banking deposit product end-to-end: shaping features and value proposition, promoting acquisition through marketing and field tactics, managing the P&L, and running core operations.
As a Product Manger Senior, Vice President for Profitability & Risk, you will have the critical role of ensuring Secure Banking remains both competitive in market and inclusive for customers.
Your day-to-day work will include partnering closely with Finance & Risk and directly affect the product P&L, driving improvements in profitability through thoughtful root cause analysis and data-driven decision-making.
You will work in a startup-like culture and often wear multiple hats - pulling levers across strategy, innovation, analytics, and more to deliver our strategic objectives.
As a member of the Emerging Growth Segments team, you will share our commitment to our cultural values: advocate for the customer, strive for excellence, cultivate trust, set clear expectations while holding yourself and others accountable, and commit to self-growth.
Job responsibilities
* Assess customer needs and risk profiles to inform product enhancements, marketing approaches, and feature availability
* Leverage data insights to mitigate fraud losses while keeping customer experience and growth top of mind
* Closely track key P&L and customer experience metrics; collaborate with Fraud/Risk to anticipate and address impacts of their tactics on product performance
* Explore potential revenue-generating opportunities; support broader team priorities, such as delivering customer experience product fixes, handling core run-the-business projects, or driving select Lower Mass segment workstreams, as needed
Required qualifications, capabilities and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Strong business acumen with demonstrated understanding of P&L drivers and customer economics
* Demonstrated success driving collaboration and delivering measurable business outcomes
* Proven ability to balance strategic vision with practical execution, keeping customer needs at the forefront
* Superior program management, problem-solving, and time management skills.
Able to spot gaps/opportunities, perform well in a deadline-driven, fast-paced environment
* Strong ability to translate complex data and insights into clear strategic direction and executive-level communication.
* Strong storytelling and presentation skills; experience working with and influencing senior stakeholders
* Energized to work in a fast-paced, startup-like environment
Preferred qualifications, capabilities and skills
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:07
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
...
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Type: Permanent Location: Mcallen, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:07
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Birmingham, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:05
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Fort Lauderdale, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:05
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Sarasota, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:04
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Business Transformation Office drives and executes critical change initiatives that create tangible value for clients and advisors in the $6B+ revenue Wealth Management business.
Our transformation programs are sponsored by C-suite executives and span growth, regulatory, and location strategy.
The team works cross-functionally with Senior Management, Front Office Advisors, Product Specialists, Legal, Risk, Compliance, Operations, Marketing, and Technology to implement complex, transformational change.
As an Associate within the Business Transformation Team, you will work as part of a team on programs that impact our clients' experiences and perceptions of the firm, you will be responsible for end-to-end delivery across the project life cycle and accountable to senior management for comprehensive program updates
Job responsibilities
* Define and analyze problem statements and translate into tangible solutions
* Develop detailed operating model for business changes
* Leverage understanding of client and advisor wealth management processes (front and back office), such as client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting
* Own end-to-end implementation projects including assessment, planning, project management, execution and evaluation
* Analyze and prioritize alternative solutions
* Influence a cross functional, diverse environment to change status quo
* Create and deliver compelling presentations for senior leadership
Required qualifications, capabilities, and skills
* Minimum of 2 years of experience in project management
* Contribute to the development of detailed operating models for business changes
* Demonstrate understanding of client and advisor wealth management processes (front and back office)
* Work autonomously and demonstrate self-motivation
* Create and deliver compelling presentations for senior leadership
* Forge relationships and build a network throughout the firm
* Maintain a positive attitude and act as team player while delivering on high priority, time sensitive initiatives
* Demonstrate personal initiative, ownership, and accountability
* Bachelor's degree
* Demonstrated ability to be an integral team member on large-scale, complex programs (planning, designing, documenting, communicating)
* Strong slide deck and analytical skills (Microsoft Office including Excel, PowerPoint, Word, and Visio)
Preferred qualifications, capabilities, and skills
* Experience in strategic consulting, management consulting, process improvement is a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses,...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:02
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorganChase within the Commercial and Investment Bank organization - Equities technology group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Implements and optimizes CI/CD pipelines using tools such as Jules and Jenkins; manage release processes and automation
* Automates application deployment, monitoring, and operational tasks using scripting languages (Python/Shell)
* Leads and supports release rollouts, including Level 3 production support and incident resolution
* Drives end-to-end testing, covering both functional and non-functional aspects (performance, security, reliability)
* Develops a comprehensive understanding of end-to-end business flows and the technology stack supporting the Equities OMS
* Collaborates with business stakeholders to gather requirements and translate them into robust technical solutions
* Provides technical guidance and mentorship to business partners, technical teams, contractors, and vendors
* Influences product design, application architecture, and operational best practices
* Functions as a subject matter expert in integration, DevOps, and system reliability
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Advanced experience in scripting or programming languages - Python or Shell
* Expertise in Integration and DevOps practices including CI/CD (Jenkins and Jules), automated testing (TDD), resiliency, and application security
* Proficient in Linux, REST APIs, Spring Boot, Node.js, SQL, and core algorithms
* Experience with large-scale, distributed applications in mission-critical environments
* Demonstrated experience with event-driven architectures and messaging APIs (e.g., JMS)
* Ability to engage with both technical and non-technical audiences
* Ability to deliver results across collaborative and cross-functional teams
* Proven experience in leveraging industry technology trends and best practices
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Knowledge of FIX Protocol and trade lifecycle management
* Exposure t...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:01
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Global Security (GS) protects the firm's employees and assets throughout the world.
GS is responsible for developing security standards and procedures; ATM, branch and corporate building security; guard force management; alarm response; crisis management; pre-employment screening; fraud and employee investigations; and corporate aviation.
As a Consumer Security Project Manager within our Global Security team , you will support the protection of employees, assets, and retail banking operations by identifying physical security risks and driving projects that strengthen the confidentiality, integrity, and availability of Consumer & Community Bank (CCB) retail resources.
This role partners closely with Real Estate and ATM Operations to improve operational effectiveness, standardize security requirements across branch and remote banking locations, and ensure timely coordination of investigations and risk mitigation efforts with internal stakeholders and law enforcement.
The Project Manager evaluates current processes within the GS North America Physical Security team, researches root causes impacting day-to-day performance, and implements corrective actions that improve response to security demands.
The role also maintains strong relationships and communication channels with key business partners, participates in management meetings, and collaborates with Protective Intelligence and law enforcement to monitor evolving threats and operational risks.
Availability for after-hours incident response and occasional travel are required.
Job responsibilities:
* Identification of potential risks and implementation of strategies which will protect or preserve the confidentiality, integrity, and availability of Consumer & Community Bank (CCB) retail resources.
* Understand and apply project management efficiencies to enhance operational effectiveness and response to security demands and issues encountered within Real Estate and ATM partnerships.
* Analyze current roles/responsibilities within GS North America Physical Security team and build national-level standardizations for handling of security requirements for retail branch locations and remote banking operations.
Ensure follow-up coordination, including necessary investigation and risk mitigation, in partnership with line of business management, corporate partners, and law enforcement is addressed.
* Develop and maintain relationships and lines of communication with key line of business partners and management within Real Estate and ATM Operations.
Attend key management meetings to maintain visibility and open lines of communication.
* Research root causes of issues impacting daily performance of GS North America Physical Security team and help define corrections that offer impactful change to daily demands.
* Liaison with law enforcement agencies and financial industry leaders to understand evolving strategies in retail banking operations that require a security focus, as...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:01
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Join JPMorgan Chase & Co., a leading global financial services firm, as a trusted legal advisor.
Be part of a dynamic team that manages legal risks in marketing and advertising, providing innovative solutions to advance business objectives.
Embrace a culture of inclusivity and belonging, where you can grow and succeed in your career while working on cutting-edge projects.
If you are passionate about legal excellence and thrive in a fast-paced, collaborative environment, we want to hear from you.
As a Marketing Credit Card Attorney - Vice President, Assistant General Counsel in the Marketing Legal team, you will provide trusted advice to the Marketing, Communications, Brand and Paid Media teams.
You will provide transactional support and trusted advice with respect to vendor agreements, sponsorships, influencer engagements and other areas of advertising and marketing.
This position provides an excellent opportunity to build an exciting career in a leading global financial services firm and to play a key part in managing legal risks for in an evolving and dynamic area of the law and business.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job Responsibilities
* Provide strategic and commercially pragmatic legal and regulatory advice to key senior leaders of the Card Services and Connected Commerce businesses, including the Product Owners for co-brand partnerships, Card Marketing, Growth and Innovation, and Lending Innovation and their teams, with respect to all aspects of consumer and small business lending products and features.
The position is responsible for providing trusted advice in all areas, including credit cards, lending to consumers and small businesses, creating and operating buy now, pay later products and maintaining compliant operations.
* Support Card Services and Connected Commerce on new product offerings and initiatives, draft and approve language for regulatory customer notices and customer experiences, and support multiple areas of the Card Services and Connected Commerce organizations, including Acquisitions, Pricing, Marketing, Risk, Product and Customer Service.
* Draft and negotiate a broad range of marketing and advertising agreements, including master vendor/professional services agreements, event sponsorships, speaker agreements, releases and licens...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-18 07:26:00
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Newington, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:59
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Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As a Lead Solutions Analyst in Corporate Investment Bank Payment Technology, you will play a central role in driving the success of our technical program delivery.
Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers.
Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions.
You will make data-informed decisions and provide strategic insights to support key business initiatives.
As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.
This role is for a Business Analyst responsible for requirement analysis, testing and providing solutions for Global Liquidity platform.
The candidate will be expected to perform data analysis, create and maintain requirement documentation, help with testing (exploratory manual testing and automated acceptance testing), work closely with product owners and application developers to develop end user applications and data feeds within the Global Liquidity Technology Services Architecture.
Development will take place in a continuous integration environment leveraging tools and processes to ultimately increase the control, quality and business value of the development team products, adhering to Lean & Agile delivery methodologies.
Job responsibilities
* Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
* Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
* Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
* Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
* Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement
* Communicate technical concepts and API functionality clearly to both business and technical stakeholders
* Write low-level Jira stories and detailed acceptance criteria to clearly define requirements and tasks for the scrum team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in solutions analysis, technical progr...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:58
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Are you ready to make a significant impact in the world of trading services? At JPMorganChase, we offer an exciting opportunity for career growth and development as a Trading Services Manager.
Join us to leverage your skills in automation and data analysis and be part of a team that values innovation and continuous improvement.
As a Trading Services Manager within JPMorganChase, you will be a key player in our team, leveraging your deep knowledge of trade activities and market products to ensure seamless order execution and settlement.
Your role will involve managing a diverse team, interpreting customer needs, and identifying trends to generate innovative solutions.
You will be responsible for end-to-end trade processing control, monitoring asset and cash levels, and driving continuous improvement in our operating platform.
Your advanced understanding of automation technologies and data literacy will be crucial in optimizing our systems and making data-driven decisions.
As a recognized expert in your field, you will use your strong presentation skills and influence to communicate insights, manage internal stakeholders, and lead your team through change.
Your work will have a wide-ranging impact on our operations, financial management, and service delivery, contributing to the overall success of our firm.
Job responsibilities
* Oversee the end-to-end trade processing control, ensuring accurate order entry, trade execution, and settlement in line with operational policies and precedents within the payment space.
* Utilize advanced knowledge of market products to monitor and manage asset and cash levels, identifying trends and potential risks.
* Implement automation technologies and data analysis techniques to optimize trading systems, enhance efficiency, and inform strategic decisions.
* Lead and manage a diverse team, fostering a culture of continuous improvement and innovation in our trading services.
* Engage with internal stakeholders, leveraging strong presentation skills to communicate insights, drive change, and align operations with the firm's strategic objectives.
* Perform, design and implement key controls across the trade lifecycle process.
* Liaison with global partners and stakeholders to resolve and mitigate reconciliation issues related to the Prime Brokerage product range.
* Ensure that all work items are completed as per the agreed timeline.
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in trading services, specifically in order execution, trade execution, and settlement.
* Demonstrated advanced skills in using automation technologies to optimize trading systems and processes.
* Advanced knowledge of market products, including their definitions, operating procedures, and relevant industry regulations.
* Proven ability to lead and manage a diverse team, with a focus on fostering continuous improvement and innova...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:57
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Auto Line of Business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Strong technical skills Java development including areas such as React/Angular, Spring, Hibernate, JMS, Spring Boot
* Experience in Java (Core & EE, Spring Boot, Spring MVC, Spring Cloud)
* Experience deploying and monitoring applications on AWS Cloud
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Proficiency in databases like Aurora PostgreSQL
* Expertise in using monitoring tools like Splunk, Grafana and creating dashboards and alerts
* AWS Developer or Architect Certifications
Chase is a leading financial services firm, helping nearly ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Charlottesville, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Needham, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Avon, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:55
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Lead service design initiatives that shape end-to-end customer experiences and propel innovation at a leading financial institution.
As a Service Design Vice President in JPMorganChase Wealth Management , you will shape end-to-end customer experiences by applying service design principles and systems thinking.
You will spearhead strategically important initiatives and collaborate across teams to develop innovative solutions aligned to business objectives and improved customer satisfaction.
Your strategic thinking and storytelling will guide cross-functional teams to deliver exceptional service experiences.
Job responsibilities
* Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
* Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement
* Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences
* Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset
* Collaborate with stakeholders and product partners to embed customer-centric decisioning, inform prioritization, and develop experience-led metrics aligned to business goals.
*
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences
* Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding
* Demonstrated expertise in creating direct and indirect experiences for diverse users
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
* Experience with fast-paced, iterative design approaches involving frequent testing and refinement
Preferred qualifications, capabilities, and skills
* Proven relationship builder able to establish trust and credibility across cross-functional partners; strong workshop facilitation skills.
* Comfortable operating in ambiguity; able to frame problems, define direction, and move work forward without complete inputs
* Self-starter who takes ownership of outcomes, proactively identifies gaps, and drives work independently
* Enjoys mentoring and developing junior designers through coaching, feedback, and hands-on support; confident influencing without authority.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:54
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Bring your expertise to JPMorgan Chase.
As part of Wholesale Credit Risk Loan Loss Forecasting team, you will help influence loan loss estimation and collaborate with risk executives and business stakeholders across the firm to articulate methodology assumptions and forecasting outcomes for exercises including Quarterly Stress Testing (QST), Comprehensive Capital Analysis and Review (CCAR), and ad hoc risk analysis and stress limit management.
As a Risk Associate in Wholesale Credit Risk Loan Loss Forecasting team, you will support the forecasting and stress analytics for a portfolio of credit hedges and held-for-sale loans.
Additionally, this role offers a unique opportunity to build deep expertise in various credit products, develop a strong understanding of the firm's stress testing frameworks and modeling assumptions, and help shape the future stress treatment through close partnership with the Business, Finance, and Quantitative Research teams across JPMorgan Chase.
The ideal candidate is passionate about risk management and brings strong quantitative and analytical skills, with experience independently driving projects spanning technology, modeling, and data.
The Associate will communicate insights and results to senior stakeholders across the First Line and Second Line of Defense.
Job Responsibilities
* Build and maintain a strong understanding of wholesale credit hedging strategies and instruments, including single-name CDS, indices, options, and Synthetic Risk Transfer (SRT) transactions.
* Review and challenge stress forecasts for hedge P&L and loss-mitigation benefit under internal and regulatory scenarios; support end-to-end stress testing production cycles for Quality Stress testing and Comprehensive Capital Analysis and Review .
* Develop clear, well-structured management presentations summarizing stress results, key drivers, and walk/explain narratives for business and risk stakeholders.
* Partner with Quantitative Research to refine modeling treatments and assumptions; become a subject matter resource on credit loss forecast parameters including Probability of Default, Loss Given Default, Rating Migration, and Mark-to-Market loss.
* Lead UAT and implementation support for model enhancements, system migrations, and new functionality releases, including requirement definition, test design, execution, and issue triage.
* Conduct ad hoc, transaction-level risk and stress estimates, and perform ongoing portfolio monitoring and targeted deep-dives to identify emerging risks and forecast sensitivities.
* Drive process efficiency through automation initiatives (including responsible use of LLMs/AI, where appropriate) to streamline forecasting, reporting, and controls.
* Provide analytical support for risk review and challenge of new products, business initiatives, and stress methodology changes impacting the respective portfolios
* Build and sustain strong stakeholder relationships across ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:53
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Are you a strategic thinker, passionate about leading and delivering solutions to the world's most innovative companies? You have found the right team.
As a Treasury Consultant in our Treasury Consulting team, you will spearhead the scoping and delivery of treasury consulting services to companies aiming to enhance or revolutionize their treasury and cash operations structures and processes.
Your engagements may encompass treasury centralization and maturity analysis, business process re-engineering for Treasury/AP/AR, and offering industry and market insights, including benchmarking diagnostics.
Additionally, you will provide best practices, insights, and recommendations to support the evolution and scaling of treasury functions as companies expand organically or through mergers and acquisitions.
Job Responsibilities
* Understand and define the strategic trends in Treasury and Cash Management across diversified industries.
Apply market knowledge and expertise in engagements and across a specified client base
* Successfully lead and execute consulting engagements from kick-off and discovery to analysis and recommendations with ability to conduct deep dive analysis and solutioning based on clients' needs and pain points
* Create client-focused, customized recommendations and solutions spanning internal processes and organizational design
* Identify key needs of clients' treasury operations and effectively message pain points.
Quantify benefits based on data provided from the client
* Effectively communicate to CFOs, Treasurers, and senior leadership within the client organization to pitch and present the results of a consulting engagement
* Facilitate cross-functional coordination and communication with Treasury Sales, Bankers, product and international specialists, and other firm stakeholders to drive client solutioning and support
* Create and promote innovative and forward-thinking treasury content both through a speaker at client and industry events and through thought leadership that strengthens the firm's publicly available thought leadership and collateral
* Develop content that can be leveraged by multiple sales and banking teams to further dialogue with their clients
* Develop and deliver training on industry or treasury topics to internal teams inclusive of sales, banking, middle office, and consulting peers
* Partner closely with team members and provide coaching and training to team Analysts and Associates, building up team's talent pipeline
* Collaborate with fellow consultants to deliver client engagements, new content, and other internal projects
Required qualifications, capabilities and skills
* Requires a BA/BS degree
* Requires 7+ years of progressive treasury experience in corporate treasury or treasury consulting with expert-level knowledge of global Treasury and Cash Management including but not limited to AP and AR processes & daily cash processes
* O...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-18 07:25:53
