-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:15
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Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:13
-
Essential Duties and Responsibilities:
- Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
- Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
- Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
- Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
- Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
- Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
- Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
- Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
- Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
- Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
- Collect, organize, and track inputs required from internal solution partners, including operations, pricing, technology, compliance, security, delivery, and other subject matter experts.
- Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
- Support business solution development for pursuits, client opportunities, and internal transformation - efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
- Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
- Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
- Ability...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:10
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Accepting applications for a candidate who possess strong secretarial/office management experience to work in our Nebraska Region Office.
Who Are We? PeopleService, Inc.
provides contract operations to small-to-medium municipalities and industrial clients in the area of water and wastewater.
We have 183 professional water/wastewater operators responsible for over 200 clients throughout Nebraska, Iowa, Missouri, Kansas, Minnesota and Illinois.
What Will You Be Doing? Provide a full-range of administrative, clerical and office support, such as managing calendars, answering phones, filing, etc.Process incoming invoices/statements, which entails matching supporting documentation, ensure proper coding assigned, and secure necessary approvals.Review and analyze accounting reports to ensure cost & revenue is accurately reported to meet financial goals.
This could include preparing financial spreadsheets.Accurately and timely process monthly billing for region clients.Conduct new employee orientation, which will include instructional guidance on various software programs used throughout the company, setting up iPhones, reviewing policies/procedures, ordering uniforms/business cards, and promoting safety and company culture.Review for accuracy, ensure timely submission, and approve employee timesheets & expense reports.Work closely with region personnel to ensure monthly council reports are completed timely and provide valuable information with little to no grammatical or punctuation errors.Other duties as assigned or apparent in order for the region to be successful.
This position will not be a remote position - must report to Nebraska Region office in North Bend.
....Read more...
Type: Permanent Location: North Bend, US-NE
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:09
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REPORTS TO: On Site Supervisor CLASSIFICATION: Non-Exempt POSITION SUMMARY: Responsible for ensuring a clean, safe, and well-maintained work environment across all areas of the operation ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Maintain cleanliness throughout the mill, including outside offices, yard, sawmill, and planer mill.
Sweep, clean, shovel, and remove debris from floors and around equipment.
Sort and dispose of collected materials into the appropriate waste streams.
Perform minor maintenance tasks such as changing drive belts and greasing machinery.
Follow proper Lockout/Tagout (LOTO) procedures for equipment safety.
Empty trash receptacles daily.
Serve as watchman when required.
Wear all required personal protective equipment (PPE).
Understand and adhere to Hancock Lumbers Safety and Mission Statements.
Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the lumber industry and related operations.
Ability to read, write, and interpret documents such as safety rules, operating instructions, and maintenance manuals.
Excellent focus and attention to detail in fast-paced environments.
Ability to work effectively both independently and as part of a team, adapting to shift requirements.
DESIRED EDUCATION/EXPERIENCE: High school diploma or equivalent preferred.Experience working in a fast-paced, manufacturing environment.
REPETITIVE PHYSICAL DEMANDS: Lift 60# from floor to waist, lift 40# from waist to shoulderCarry 60# over a distance exceeding 12 feetPush 100# in a wheeled cartStand on a cement floor for long periods of timeBend, stoop, or squat to floor level and climb repeatedlyReach overhead to grasp materialsAbility to walk up and down stairs to access machinery.
This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the job role.
They may change, or new ones may be assigned at any time with or without notice.
....Read more...
Type: Permanent Location: Pittsfield, US-ME
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:08
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS080, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead performance improvement initiatives across the OSC, focusing on operational excellence, workforce development, and process optimization.
- Oversee the OSC training program, ensuring training materials, knowledge base articles (KBAs), and procedures remain current, effective, and aligned with operational requirements.
- Evaluate training effectiveness through performance assessments, feedback, metrics, and continuous improvement activities.
- Manage operational performance analysis activities, including trend analysis, root cause investigations, reporting, and recommendations for corrective actions.
- Develop, monitor, and report performance metrics, service desk KPIs, and operational health indicators.
- Partner with Mission Leads, Operations teams, and stakeholders to identify process improvement opportunities and business performance concerns.
- Support Incident and Problem Management activities, including root cause analysis and recommendations to prevent recurrence of major incidents.
- Develop executive-level reports, customer briefings, and operational presentations.
- Lead automation and process improvement initiatives to reduce manual effort, increase efficiency, and improve service quality.
- Facilitate collaboration across technical and operational teams to implement best practices, improve workflows, and enhance operational effectiveness.
- Oversee the development and maintenance of operational documentation, knowledge management resources, and SharePoint-based collaboration tools.
- Ensure operational risks are identified, assessed, and mitigated through process improvements, automation, and governance practices.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- 7 or more years of experience in operations management, performance/ process improvement, service management, training, or a related operational support environment.
- Experience developing and tracking performance metrics, KPIs, and operational reporting.
- Experience conducting trend analysis, root cause analysis, and process improvement initiatives.
- Strong written, verbal, and presentation skills.
- Experience creating executive briefings, dashboards, and operational reports.
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, Teams, and SharePoint.
- Ability to collaborate effectively with technical teams, stakeholders, and leadership across multiple organizations.
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Preferred Skills and Qualifications:
- Experience supporting IT operations, service desk, network...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:07
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS058, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Detection/Monitoring: Continuously monitor and analyze systems for unusual activity and potential threats.
- Vulnerability Assessments: Conduct regular vulnerability assessments and penetration testing to identify and address security weaknesses.
- Incident Response: Investigate security breaches and other cybersecurity incidents, providing timely and effective responses.
- Security Measures: Develop and implement robust security measures to protect information systems from unauthorized access and cyber threats.
- Collaboration: Work closely with IT and security teams to enhance security protocols and ensure compliance with industry standards.
- Reporting: Prepare detailed reports on security incidents, mitigation strategies, and overall security posture.
- Threat Intelligence: Stay updated on the latest cybersecurity trends, threats, and technologies to proactively address potential risks.
Job-Specific Minimum Requirements:
- Active TS/SCI Clearance required at the time of hire.
Candidate must be eligible for and willing to successfully complete a CI Polygraph after hire.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- 4 years of relevant work experience may be considered in lieu of the degree requirement.
- Minimum of 8 years of general experience in cybersecurity or related field.
- 4+ years of experience displaying strong knowledge of operating systems (e.g., Windows, Linux).
- 4+ years of cybersecurity experience in the Department of Defense (DoD) or Intelligence community.
- Strong knowledge of cybersecurity principles, tools, and techniques.
- Hands-on experience using SIEM tools such as Splunk to monitor security events, analyze alerts/logs, identify anomalies, support incident triage, and document findings in an operational cybersecurity environment.
- Hands-on experience using ACAS/Tenable.sc to conduct vulnerability scans, analyze scan results, validate findings, prioritize remediation actions, and support vulnerability reporting/tracking in a DoD or federal environment.
- Security+ or equivalent (DoD 8570) if no current IAM Level II certification (below).
- Quick learner and team player.
Preferred Skills and Qualifications:
- IAT level III certification (CASP+, CISA, CISSP, or GCIH) or the ability to obtain certification within six months of hiring.
- Experience with the Special Access Programs (SAPs) and Intelligence Community (IC).
- Knowledge and/or understanding of Joint Special Access Program Implementation Guide (JSIG).
- The ability to adapt in fast paced environments, comfort with ambiguity.
- Familiarity with cloud technologies and security practices.
- Strong self-organization and self-management skills with emphasis on self-initiation and follow-through.
- Proven written and oral communication skills.
...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:07
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Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Albany, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #Remote #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer.
We eval...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:06
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Job Description
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and both Mandarin and Cantonese languages.
- Must be able to speak, read, and translate in Mandarin, Cantonese and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:06
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Spanish and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #LI-Remote #HotJobs...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:51:03
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Haitian Creole and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #LI-Remote #...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:59
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Rochester, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #Remote #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer.
We e...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:56
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read, and translate in Mandarin or Cantonese and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home ro...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:53
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read and translate in Russian and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:50
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:48
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:47
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:46
-
Essential Duties and Responsibilities:
- Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
- Validate and calculate income, assess eligibility, and manage case referrals.
- Engage regularly with program participants on a daily basis.
- Potentially educate clients on fundamental program services and eligibility prerequisites.
- Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
- Fulfill additional responsibilities as delegated by Management.
- Handles high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift to answer questions regarding the Medicaid, SNAP, and TANF programs.
- Apply State and/or federal eligibility rules for applicant/recipient information assessment.
- Verifies applicant/recipient data through system interfaces.
- Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy.
- Communicates with applicants/recipients while researching and updating cases and documenting calls simultaneously.
- Educates callers on program services and eligibility requirements while demonstrating excellent communication and customer service skills.
- Serve as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationships.
- Verifies and enters applicant/recipient data into the State's eligibility system and prepares cases for disposition by State Eligibility Consultant.
- Processes cases and takes necessary action on missing information promptly.
- Meet Quality Assurance and performance metrics and stay updated on project and corporate policies.
- Identify and escalate risks to management.
- Attends all meetings and completes all trainings to stay informed on project/position updates.
- Fulfill all performance requirements associated with eligibility processes.
- Perform additional duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Proven customer support or Client Service Representative experience strongly preferred.
- Ability to handle complex service inquiries via telephone.
- Strong critical thinking and problem-solving skills.
- Moderate difficulty assignments requiring judgment and issue resolution.
- Understanding of work implications and ability to recommend solutions.
- Accurate data entry (40 keystrokes/minute), strong interpersonal skills.
- Positive relationship-building with customers and state eligibility consultants.
- Attention to detail; excellent organizational, verbal, and written communication skills.
- Comfortable in a fast-paced, deadline-oriented environment.
- Capable of executing...
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Type: Permanent Location: Marion, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:46
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:45
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Demonstrated experience and/or training in system administration and development best practices in AWS development.
- Demonstrated experience and/or training in system administration and development best practices in AWS.
- Demonstrated experience with security and compliance of DoW Gov.
Cloud hosted infrastructure.
Job-Specific Minimum Requirements:
- Bachelor's Degree in an associated field
- 10+ years of IT systems administrative experience with both Microsoft and Linux platforms.
- Two years proficient understanding of maintenance (patching, STIG, and upgrade processes) on AWS cloud infrastructure.
- Required Certifications: IAT Level II
Preferred Skills and Qualifications:
- AWS Solutions Architect certification.
- AWS SysOps Administrator certification.
- Red Hat certification.
- Kubernetes certifications (e.g., CKAD, or similar)
- Experience deploying, managing, and supporting Kubernetes clusters in production environments
- Experience operating and maintaining containerized workloads using Docker and Kubernetes
- Familiarity managing Kubernetes resources such as namespaces, deployments, services, ingress, and storage
- Experience with container technologies (e.g., Docker)
- 5 years' experience with CI/CD software development
- Experience with CI/CD pipelines and DevOps practices (e.g., GitLab, CI/CD tooling)
- Experience with infrastructure automation tools such as Terraform, Ansible, Helm, or Kustomize
- Familiarity with secrets management tools such as Vault
- Experience working with cloud platforms (AWS preferred; Azure or Google Cloud a plus) in Linux environments
#techjobs #clearance #veteranspage
Minimum Requirements
TCS221, T5, Band 8
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determini...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:45
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:44
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:43
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:43
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:42
-
Essential Duties and Responsibilities:
- Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
- Assist with the development, design, and recommend strategies or activities intended to improve performance.
- Assist with the development, analysis and distribution of project reports and performance indicators.
- Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements.
- Conduct monitoring activities for quality assurance purposes.
- Assist with monitoring performance and meeting contractual requirements.
- Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur.
- Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows.
- Assist with staff training, as necessary.
- Perform other duties as may be assigned by corporate management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a limited-service position.
Preferred Skills and Qualifications
- Experience working with New Jersey State Based Exchange program (NJ SBE).
- Experience in Quality Assurance / Quality Control.
- Previous supervisory or team-lead experience.
- Critical thinking.
- Organization.
- Time management.
- Conflict resolution.
- Leadership.
- Adaptability.
- Decision making.
- Customer focus.
- Accountability.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan,...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-25 12:50:41
