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How you will change lives
As a Unit Clerk at US Renal Care, you will be an integral part of a cross-functional team, providing operational support to maintain clinic operations and provide the best customer care for patients living with kidney disease.
What you will be doing
Customer Care.
You will be a critical member of the clinic team, creating a welcoming and professional atmosphere by greeting patients and visitors, answering phones, answering patient questions, and assisting patients with transportation arrangements, as needed.
Operational Support.
You will maintain clinic operations effectively by updating and maintaining medical records, preparing patient records and charts for treatments, and assisting in auditing records for ongoing compliance.
You will support financial operations by entering charges and preparing billing and patient attendance logs.
You will also complete forms and reports as required by governmental agencies.
You will ensure adequate supplies and inventory and reordering when required.
In addition, you will help process lab work by preparing lab slips and tubes and directing labs to the appropriate laboratory.
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Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:17
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Transform the future of commerce by joining a team that leads the way in credit card processing technology.
As a Technical Implementation Manager, you'll be at the heart of integrating cutting-edge payment solutions for high-profile merchants.
Your expertise will drive seamless platform integrations, foster strong client relationships, and deliver innovative solutions across multiple business lines.
If you thrive in a fast-paced environment and want to make a real impact, this is your opportunity to shine.
Let's build the next generation of payment experiences together.
Job summary
As a Technical Implementation Manager in the Commerce Platform Integrations team, you guide clients through complex technical integrations and ensure their success with our proprietary platform.
You work closely with clients and internal partners, building strong relationships and delivering timely solutions.
Your role is essential in driving innovation and supporting the growth of our payments business.
Job responsibilities
* Lead integration testing by collaborating with clients to define scope, implement test plans, and execute transitions to production
* Manage incoming demand efficiently through effective queue management and time management
* Collaborate with Business Development, Product Solution Specialists, and Relationship Management to deliver innovative client solutions
* Lead recurring team meetings and training sessions to keep the team ahead of industry trends and best practices
* Identify and address service gaps to improve the testing experience and exceed team deliverables
* Oversee department procedures and processes, reporting and addressing gaps to enhance efficiency
* Provide clear updates and technical guidance to mid and senior management
* Foster a culture of collaboration, diversity, and inclusion within the team
* Promote change by driving improvements in service and process
* Take ownership of project outcomes and proactively manage escalations
* Build strong relationships with clients and internal partners to support seamless integrations
Required qualifications, capabilities, and skills
* Minimum 5 years of work experience, including 3 years in Operations or Technology within the credit card processing industry
* Expertise in modern authentication protocols, including OAuth2.0 and mTLS
* Ability to interpret technical specifications and APIs for proprietary platforms
* Experience with REST-based APIs and Open API Specifications
* Familiarity with AI/LLM and data tools such as Tableau, Splunk, Datadog, and AWS
* Detail-oriented problem solver with strong de-escalation skills
* Confident communicator able to provide clear updates to mid and senior management
* Ability to thrive in a fast-paced, deadline-driven environment
Preferred qualifications, capabilities, and skills
* Bachelor's degree strongly preferred; robust work experience cons...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:14
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USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce.
We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
* A Home Therapy nurse trains home hemo or peritoneal dialysis patients in-center and sometimes in the patient's home.
* We Will Train - In-center hemodialysis, critical care, and home health are great backgrounds.
* Work Schedule - Monday through Friday, 8am to 5pm; Modified schedules are possible based on patient caseload at the facility.
* Competitive on-call pay when placed in on-call rotation.
* Holidays - Home Training Nurses rarely work on a holiday.
* We lead the industry in clinical quality improvement, delivering amongst the best patient outcomes in the U.S.
as measured by the CMS ESRD Quality Incentive Program.
* We remain an industry leader in home dialysis with 17% of dialysis treatments delivered in our patients' homes.
The Home Therapy Registered Nurse, as qualified by federal and state regulations, provides patient training and ongoing support for all patients choosing a home dialysis modality.
This position is accountable for providing quality care to all patients and is committed to delivering superior customer service in all internal and external interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties and tasks may be assigned.
* Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.
* Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.
* Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter.
Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care.
* Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.
* Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations.
Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.
* Participate in infection control monitoring, implementation, and recording as requested.
* Be familiar with emergency equipment and all emergency operational procedures.
Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disc...
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Type: Permanent Location: Woodstock, US-GA
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:12
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Join Consumer & Community Banking Customer Service Operations Design team, where you will explore and advance implementation of responsible AI principles and user experience insights to shape impactful solutions for our businesses to overall improve the customer service experience for our customers and employees.
As a Vice President of Experience Research in Machine Learning in Consumer & Community Banking Operations, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, you will develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will inform effective product and service designs across the firm, applying advanced quantitative and qualitative methods to critically analyze the effectiveness of our designs as you collaborate with cross-disciplinary teams.
* Lead, design and execute research studies within a quad model, to discover ways of using AI/ML to optimize servicing operations.
* Partner with Data Analytics to understand feature adoption, design studies to uncover adoption barriers, and remedies.
* Design, and lead co-design workshops, championing the voice of the user and design iteration.
* Define and execute usability assessments, and manage dissemination of results and integration of findings in product road map.
* Foster collaboration between research, design and product team, including participating and presenting in product walls, mentoring, and cross-team initiatives.
* Mentor and guide junior researchers and designers, fostering a culture of continuous learning and knowledge sharing.
* Monitor industry trends and advancements in user experience research methodologies, incorporating innovative techniques to maintain a competitive edge.
Required Qualifications, Capabilities, and Skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with experience in mixed methods approaches.
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design.
* Experience collaborating with cross-functional teams, including UX designers, product managers, data science, data analytics to drive user-centric decision-making to deliver scalable outcomes.
Preferred Qualifications, Capabilities, And Skills
* Previous experience or knowledge in Servicing Operations
* Experience in regulated industry, banking preferred
* Demonstrated ability to craft and pivot discovery approach and delivery of outcomes given shifting circumstances
* Ability to multi-task across ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:09
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General Summary: Under limited supervision, manages, trains, and motivates route sales employees.
Benefits and Culture
We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.
Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees.
Benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid holidays and vacation time to name few!
We strive to be your Employer of Choice.
As one of our five cornerstones, this means that we go all-out to create an environment where people choose a lasting career because Reser’s care about their personal development & safety, and delivers a rewarding work experience.
Principle Duties and Responsibilities
1.
Trains route sales employees to meet company and district objectives.
2.
Ensures route sales employees have the necessary tools to meet sales objectives.
3.
Runs sale routes in the absence of route sales employees.
4.
Follows up on customer service issues to ensure customer needs are met.
5.
Oversees route sales warehouse operations and employees.
6.
Manages route sales vehicle maintenance and servicing.
7.
Assists and supports the District Manager when necessary.
8.
Supports corporate route management by working in other districts including, but not limited to, running open routes, training route salespeople, delivering product and vehicles, etc.
This may involve as much as 10 weeks travel per year.
Job Specifications
1.
2+ years of sales experience is required.
2.
High school diploma or equivalent is required.
3.
Food industry and supervisory experience is preferred.
4.
Training experience is a plus.
Working Conditions
1.
Route sales delivery, warehouse, and office environment.
2.
Lifting of packages in excess of 25 lbs.
is required.
3.
Travel up to 20% of the time.
4.
Route sales delivery work requires extensive traveling, flexible hours, and delivering goods to multiple customers.
5.
Repetitive lifting, kneeling, and bending with packages in excess of 35 lbs.
is required.
Recipe for Success
Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries.
Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950.
Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more.
With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know You...
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Type: Permanent Location: Hillsboro, US-OR
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:08
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General Summary: Completes general activities on the production floor.
Benefits and Culture
We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.
Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees.
Benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid holidays and vacation time to name few!
We strive to be your Employer of Choice.
As one of our five cornerstones, this means that we go all-out to create an environment where people choose a lasting career because Reser’s care about their personal development & safety, and delivers a rewarding work experience.
Visit our website to learn more about our competitive benefit programs - https://www.resers.com/careers/#benefits
Principal Duties and Responsibilities
1.
Assists with production, preparation, and storage of company products.
2.
Places boxed products on a pallet.
3.
Maintains housekeeping of the production plant and warehouse.
4.
Follows company safety guidelines and Good Manufacturing Practices.
Job Specifications
1.
Must be able to follow directions.
2.
English/Spanish bilingual is a plus.
Working Conditions
1.
Refrigerated food manufacturing plant.
2.
The environment may be wet, or dry, and temperatures may range from 25°F to 110°F.
3.
Repetitive lifting, kneeling, and bending with packages in excess of 35 lbs is required.
4.
Requires walking and standing for long periods of time.
5.
Production demands may require overtime and/or evening or weekend scheduling.
Compensation:
$17.25 + $1.00 shift differential per hour/non-exempt.
Recipe for Success
Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries.
Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950.
Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more.
With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Production Operations
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Type: Permanent Location: Carlsbad, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:07
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USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce.
We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
The Credit Analyst is responsible for performing all duties related to resolving payment refund requests and credit balances.
Candidates should reside in the Dallas/Fort Worth, Texas area commutable to our Corporate Office in Plano, TX.
This is a Hybrid role requiring to be onsite for onboarding and training periodically.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties and tasks may be assigned.
* Review End of Month/End of Month Batches for proper reimbursement.
* Research Insurance Requests for Refunds to determine if appropriate.
* Research Credit Balances to determine if adjustment or refund is needed.
* Maintain Refund Request Spreadsheet to track requests.
* Participate in staff meetings as required.
* Regular and reliable attendance is required for the job.
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:06
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Job Description
The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase Wealth Management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As a Senior Product Associate in Wealth Management Servicing, you contribute to the team by leveraging your expertise in product development to create innovative products that increases the productivity of our operations and advisors.
You will develop and refine the workstream's roadmap, develop business requirements, drive their execution, and support the products through its lifecycle in collaboration with a wide range of partners and stakeholders.
You will exhibit strong client focus, intellectual curiosity, creative problem-solving skills, strong communications acumen, and ability to prioritize and structure the work effectively to achieve a desired outcome within a specified time frame.
Motivated candidates with technology, design, research, or operations background are welcome to apply.
Job responsibilities
* Collaborate with a wide array of business, technology, marketing, legal, and compliance partners to continuously build, refine, and evolve the product roadmap
* Develop and maintain clear documentation of the scope, business requirements, use cases, workflows, wireframes, and other materials as needed to support UX research, design and development
* Critically evaluate information gathered from multiple sources and ensure consistency; determine cross impacts; distinguish user requests from the underlying user needs
* Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
* Facilitate QA execution in partnership with relevant Technology and peer Product teams
* Drive the UAT execution and Production validations to ensure the delivered solution ties back to the requirements
* Support the data driven approach to product development based on inputs such as web analytics, call center data, client feedback etc
* Support the escalations and provide subject matter expertise into Production issues and incidents resolution
* Team up and work closely with peer product groups on major business initiatives requiring complex, multi-faceted solutions
* Evangelize the US Wealth Management team's products and advance its vision and culture
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge o...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:04
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Are you friendly and do you thrive on providing great customer service? Are you detail-oriented and safety conscious? Do you enjoy working independently? If so, we'd like you to join our team as a Delivery Driver Non CDL.
About the Role:
You will:
* Operate trucks safely and in compliance with Company rules, applicable laws, and regulations.
Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
* Load the truck at the Profit Center with Hajoca merchandise to be delivered.
Secure the load properly so that nothing will shift, get damaged, or fall from the truck.
Ensure that the necessary equipment to safely unload the merchandise is available.
* Understand the shipping documents that are associated with the merchandise for each delivery and have accurate directions to each delivery destination.
* Review shipping documentation and ensure order accuracy.
* Unload correct merchandise from the truck and place it where the receiving party wants it.
Obtain legible signature for all merchandise delivered per Company policy and procedure.
* Collect and secure outstanding payments for all cash sale deliveries prior to releasing the material to the customer.
* Work with customers at the delivery site to resolve shipping discrepancies quickly and accurately.
* Load the truck at other locations with merchandise.
This includes merchandise picked up at vendor locations, returned by customers, and purchased from other wholesalers.
* Provide sales leads by noting prospective customer names and addresses discovered in the course of making deliveries.
* Inspect the truck and required parts and accessories to determine safe operating condition prior to departure from the Hajoca location.
Keep truck clean of debris in cab and body.
* Advise management of any mechanical problems with the truck.
At the end of the workday, complete the Driver's Daily Vehicle Inspection Report when driving a delivery vehicle with a gross vehicle weight (GVWR) of 10,001 lbs.
or more if a defect or deficiency is found.
* At the end of the workday, remove keys from the truck and store keys in the approved location.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
* Be able to drive a vehicle over 10,000 lbs.
As a non-CDL driver, you must:
+ Be at least 21 years old
+ Possess a proper and valid driver's license
+ Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
+ Be able to pass a Department of Transportation physical examination before beginning work and again at least every two years while employed and performing this job functio...
Hajoca Corporation Job 8928 by eQuest
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Type: Permanent Location: Wausau, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-20 08:12:01
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Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we'd like you to join our Warehouse team as a Warehouse Teammate/Delivery Driver.
About the Warehouse Role:
You will:
* Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
* Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
* Act with a high attention to detail to ensure the highest levels of customer satisfaction.
* Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
* Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
* Complete necessary documentation for customer shipments delivered via third-party carrier.
* Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
* Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
* Ensure security and controls are in place and upheld to protect Profit Center assets.
* Maintain warehouse cleanliness, order, and safety.
Remove empty cartons, metal bands, pallets, and other debris.
Inform immediate supervisor of safety issues.
* Assist co-workers in servicing customers.
* Perform all job functions in accordance with the company's Safety Standards.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About the Driver Role:
You will:
* Operate trucks safely and in compliance with Company rules, applicable laws, and regulations.
Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
* Load the truck at the Profit Center with Hajoca merchandise to be delivered.
Secure the load properly so that nothing will shift, get damaged, or fall from the truck.
Ensure that the necessary equipment to safely unload the merchandise is available.
* Understand the shipping documents that are associated with the merchandise for each delivery and have accurate directions to each delivery destination.
* Review shipping documentation and ensure order accuracy.
* Unload correct merchandise from the truck and place it where the receiving party wants it.
Obtain legible signature for all merchandise delivered per Company policy and procedure.
* Collect and secure outstanding payments for all cash sale deliveries prior to releasing the material to the customer.
* W...
Hajoca Corporation Job 8931 by eQuest
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Type: Permanent Location: Lake Charles, US-LA
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:58
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In this role you will be the focal point of client acquisition and ongoing relationships.
Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries (MMBSI) target space (companies with revenues between $20 and $500 million).
Our Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card and Chase Paymentech Solutions.
Our strongest Bankers have a methodical approach to the market activity and prospecting.
MMBSI delivers locally and therefore our ideal candidate has deep local connections and market knowledge, as well as possess the following attributes:
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required Experience
* Typically a minimum of seven years direct lending or credit support related experience with a focus on business relationships
* Bachelor's degree required; formal credit training preferred
* Understanding of Commercial Banking products and services
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals
* Strong technology experience; digital background preferred
Skills
* Sales management and business development skills
* Proficiency in building and maintaining positive client relationships
* Strong creative solution and problem solving abilities
* Excellent business judgment and strategic thinking
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
* Ability to work independently and take ownership of assignments
* Flexible to changing business priorities and ability to multitask
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small busines...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:57
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JOB DESCRIPTION
Combined Insurance, a Chubb company, is seeking an Underwriting Intern to join our fast-paced, high energy, growing company for a Summer 2026 internship.
Combined Insurance is a leading provider of individual and group supplemental accident, disability, health and life insurance products.
We pride ourselves on being customer-centric, people-driven, accountable, performance-minded and ethical.
Spend your summer working as a Combined Insurance Intern where you will have the opportunity to gain career-building experience.
Who are we looking for?
Successful interns at Combined Insurance come from many backgrounds and experiences and bring that rich diversity with them to our company.
They also have some things in common, and these attributes will lead to your success at Combined:
* Results orientation: a demonstrated ability to meet commitments; including under pressure
* Intellectual agility: capable and willing to master and apply new knowledge
* Personal capacity: accepting and welcoming of additional responsibility over time
* Communication skills: an ability to communicate successfully in various settings
* Interpersonal/team skills: able to work effectively with colleagues at all levels
* Self-leadership: an ability to take full ownership of work and show initiative as needed
* Client focused: understanding of the needs of customers and clients
* Work ethic: a commitment to hard work and a high ethical conduct
Examples of past Intern tasks/projects:
* Assist on projects related to Group Underwriting and or support other Chubb Worksite functions.
* Assist Underwriting team while engaging with Sales on how best to present a competitive Chubb proposal by optimizing plan design and pricing for a particular client.
* Gather data on group clients and distribution partners to ensure underwriting offers are within compliance parameters.
* Help create proposals for potential clients that place Chubb in the most favorable position to gain the business based upon Chubb's guidelines and standards.
Requirements:
* Efficient in Microsoft Office, especially Excel, Word and Power Point.
Microsoft Access a plus.
* Oral and written communication skills
* Basic analytical, decision making and problem-solving skills with strong attention to detail
* Strong record of academic achievement (minimum 3.0 cumulative GPA to qualify)
* Actively enrolled in an undergraduate or graduate program (December 2026 or May 2027 graduate, preferred)
* Local to Chicagoland area and hybrid in the office 3 times/week
Preferred Majors:
* Underwriting - preferred majors: Finance, Business, Mathematics, Risk Management and Insurance, or another related field
Schedule:
* 10 Weeks; starting June 1,2026
* Full-time, M-F 8:30am - 5pm CT
ABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the bu...
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Type: Permanent Location: Chattanooga, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:55
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RESPONSIBILITY LEVEL:
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while maintaining brand standards.
This role includes managing Softline's, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
The CEM will ensure that all merchandise, including PGFR, adheres to company brand guidelines and meets customer expectations.
Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs.
Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.
Typically works on projects and initiatives that span 12 months 2 years.
PRINCIPAL DUTIES:
1.
Focus on store productivity goals while maximizing the value of all donations to achieve budgeted sales and margin through brand standards.
2.
Oversees Purchased Goods for Resale (PGFR), seasonal sets, and merchandise on sales floor, ensuring adherence to company brand standards.
3.
Oversee product rotation for Softline goods to ensure a continuous flow of new merchandise, aligned with seasonal sets and overall product availability.
4.
Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage.
Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.
5.
Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Monitor the sales floor as needed.
6.
Accurately enter report data on time and monitor team s accuracy of data entry and timeliness, providing coaching if necessary.
7.
Analyze report data and other relevant documentation to identify trends and areas for improvement, providing actionable insights to store leadership.
8.
Consistently communicate and implement policies and procedures, following up with any team concerns to ensure clarity and adherence.
9.
Regularly monitor the sales floor to ensure compliance with operational standards and safety guidelines, maintaining a clean, organized, and customer-friendly environment.
10.
Recognize individual employee strengths and delegate challenging work assignments to enhance employee satisfaction, development, and overall productivity.
11.
Leading and Developing Talent: May partner with coworkers to advance their development.
12.
Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects.
Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities.
Engages effectively in...
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Type: Permanent Location: Wauwatosa, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:54
-
JOB DESCRIPTION
Combined Insurance, a Chubb company, is seeking an Underwriting Intern to join our fast-paced, high energy, growing company for a Summer 2026 internship.
Combined Insurance is a leading provider of individual and group supplemental accident, disability, health and life insurance products.
We pride ourselves on being customer-centric, people-driven, accountable, performance-minded and ethical.
Spend your summer working as a Combined Insurance Intern where you will have the opportunity to gain career-building experience.
Who are we looking for?
Successful interns at Combined Insurance come from many backgrounds and experiences and bring that rich diversity with them to our company.
They also have some things in common, and these attributes will lead to your success at Combined:
* Results orientation: a demonstrated ability to meet commitments; including under pressure
* Intellectual agility: capable and willing to master and apply new knowledge
* Personal capacity: accepting and welcoming of additional responsibility over time
* Communication skills: an ability to communicate successfully in various settings
* Interpersonal/team skills: able to work effectively with colleagues at all levels
* Self-leadership: an ability to take full ownership of work and show initiative as needed
* Client focused: understanding of the needs of customers and clients
* Work ethic: a commitment to hard work and a high ethical conduct
Examples of past Intern tasks/projects:
* Assist on projects related to Group Underwriting and or support other Chubb Worksite functions.
* Assist Underwriting team while engaging with Sales on how best to present a competitive Chubb proposal by optimizing plan design and pricing for a particular client.
* Gather data on group clients and distribution partners to ensure underwriting offers are within compliance parameters.
* Help create proposals for potential clients that place Chubb in the most favorable position to gain the business based upon Chubb's guidelines and standards.
Requirements:
* Efficient in Microsoft Office, especially Excel, Word and Power Point.
Microsoft Access a plus.
* Oral and written communication skills
* Basic analytical, decision making and problem-solving skills with strong attention to detail
* Strong record of academic achievement (minimum 3.0 cumulative GPA to qualify)
* Actively enrolled in an undergraduate or graduate program (December 2026 or May 2027 graduate, preferred)
* Local to Chicagoland area and hybrid in the office 3 times/week
Preferred Majors:
* Underwriting - preferred majors: Finance, Business, Mathematics, Risk Management and Insurance, or another related field
Schedule:
* 10 Weeks; starting June 1,2026
* Full-time, M-F 8:30am - 5pm CT
ABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the bu...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:52
-
Join Goodwill Great Lakes as the Director of Quality and Process Improvement and lead transformative initiatives that shape operational excellence across multiple locations.
In this strategic leadership role, you'll drive continuous improvement through Lean and Kaizen methodologies, oversee quality assurance and compliance, and champion change management to enhance efficiency and service delivery.
You'll have the opportunity to influence long-term projects, develop innovative training programs, and foster a culture of excellence while collaborating with senior leaders and community partners.
If you're passionate about making a measurable impact, leading high-level projects, and building a legacy of quality and innovation, we invite you to apply and help us advance our mission.
The Director Quality and Process Improvement p rovides strategic and operational leadership for all quality assurance, process improvement, change management, Lean/Kaizen activities, contract compliance, operational training activities, and key operational projects across Goodwill Great Lakes.
RESPONSIBILITY LEVEL:
Provides strategic and operational leadership for all quality assurance, process improvement, change management, Lean/Kaizen activities, contract compliance, operational training activities, and key operational projects across Goodwill Great Lakes.
This role is responsible for developing and executing strategies that drive continuous improvement, ensures contractual and regulatory compliance, and foster a culture of excellence through Lean/Kaizen methodologies and quality management systems.
Manages expenses based on changes in internal or external factors and communicates budgetary performance.
Typically works on projects and initiatives that span 2-5 years.
Responsible for integration of systems, operational metrics and analysis.
PRINCIPAL DUTIES:
1.
Lead strategic planning, prioritization, and activities for all quality and process improvement initiatives across multiple locations and departments.
Oversee and reenergize the Kaizen culture and Lean strategy execution, ensuring continuous improvement and alignment with contract and Goodwill program objectives.
2.
Oversee the design, strategy, and execution of operational training programs to ensure staff are properly trained and processes are consistent and effective
3.
Identify, lead, and oversee the completion of large or special projects, develop monthly, weekly and daily reports, analyze data recommending changes and provide strategic planning and direction for those activities.
4.
Directs and oversees Great Lakes quality and continuous improvement policies, objectives, and operational initiatives including acting as a point of contract with senior management and stakeholders for those initiatives as well as Great Lakes safety objectives and other initiatives as assigned.
5.
Work with the SVP, Executive Directors, Directors, and Assistant Directors to strategize, prioritize, and help drive overal...
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Type: Permanent Location: Great Lakes, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:51
-
Are you looking for?
* Rotating Schedule: Choose between front-half or back-half shifts with 3-4-day workweeks.
* Daytime Hours: All shifts run from 7:00 AM to 5:30 PM - no overnights
* Hands On Tech Experience: Working with mobile devices (i.e.
phones, tablets) to utilize for photography.
* Team-Oriented Environment: Collaborate with peers and work with a team that supports each other.
* Growth Opportunities: Engage in special projects and develop skills in inventory, shipping, and customer service.
* Physical Activity: Active role involving lifting, sorting, and operating warehouse equipment (forklift experience a plus).
* Mission-Driven Work: Be part of a team that supports the Goodwill mission through productive and meaningful contributions.
SCHEDULE:
We are looking to hire associates on the follow rotating two week schedules:
Front Half:
Week One: Sunday - Wednesday, 7am - 5:30pm
Week Two: Sunday - Tuesday, 7am - 5:30pm
Back Half:
Week One: Thursday - Saturday, 7am - 5:30pm
Week Two: Wednesday - Saturday, 7am - 5:30pm
RESPONSIBILITY LEVEL:
Demonstrates the ability to work independently and within a team environment.
Performs various tasks to prepare and list items to be sold online and shipped to customers across the country.
Examine, test, and evaluate various networking electronic equipment to determine value and functionality.
Utilizes innovation and expertise to assist with special projects, including training and mentoring of new associates.
PRINCIPAL DUTIES:
1.
Feed books and media items onto commercial conveyor belt system
2.
Accurately represent items in photographs and listing, including notating damage, etc.
3.
Determine merchandise value based on quality, trends, brands, and price guides
4.
Move materials as needed throughout warehouse facility to support shipping and transportation in loading/unloading area.
5.
Uses software and hardware to properly dispose of data-on-data bearing devices following appropriate procedures
6.
Organize and maintain inventory by stocking and stowing product that has been listed
7.
Analyze, interpret and act on customer inquiries regarding a broad range of subjects including but not limited to: orders, order status, pricing, item descriptions, inventory and shipping/receiving
8.
Pack, seal, label, and affix postage to prepare materials for shipping using hand tools, tape guns, postage scales, packing paper/bubble wrap, and other shipping tools and supplies
9.
Utilize shipping software accurately and efficiently to ensure all items are shipped using the most cost-effective carrier
10.
Assist with training and mentoring of associates.
11.
Maintain production environment standards with a positive and team focused process, assuring optimal efficiencies.
12.
Maintain an organized and clean work area, follow safety procedures, using PPE as needed and uses body mechanics when performing each task.
13.
Meet or exce...
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Type: Permanent Location: Racine, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:48
-
JOB DESCRIPTION
Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry.
As an underwriting professional, you'll have the chance to use advanced tools to determine what risks Chubb can help cover.
You will be able to take difficult situations and exposures and help people and businesses face them with confidence.
At the end of each workday, you'll be able to take pride in helping deliver peace of mind to people and teams who really appreciate it! Our Chubb Associate Underwriting roles offer growth opportunities and serve as a foundation for a career in insurance, while being supported by our experienced team members.
By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey.
Our two-year program is designed to accelerate your development, enhance your network, support you in reaching your career goals and enable you to contribute to the future success of Chubb.
As a Chubb Associate, you will be in a full-time position within a specific line of business, and you will experience:
* Challenging assignments and the opportunity to contribute to the results of a team.
* Collaborative learning and group assignments with your cohort to help gain broader organizational understanding.
* Technical training to develop an understanding of our industry and deepen your skill level within your chosen discipline.
* Personalized development opportunities to help your immersion into a professional work environment and support your career goals.
* Executive engagement allowing you the opportunity to network and learn from Chubb's thought leaders.
* Mentoring support from your manager and former Chubb Associates to help you navigate through professional situations
QUALIFICATIONS
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any ot...
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Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:47
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Menomonee Falls, US-WI
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:46
-
The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations.
Motivates the team to ensure that customer satisfaction and production standards are being met to achieve established revenue goals.
Drives a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.
RESPONSIBILITY LEVEL:
Understand and abides by policies, procedures and programs.
Typically works on projects and tasks that span 1 day - 3 months.
PRINCIPAL DUTIES:
1.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities.
Follows through on learning, skill building, and practice necessary to adapt to change.
2.
Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworkers.
Work that exceeds routine comes with detailed instructions.
3.
Technical Skill: Basic knowledge of discipline's procedures and methods.
Understands and applies the fundamentals of customer service.
Able to respond to routine requests.
4.
Community Engagement: Serves as an ambassador for Goodwill in the wider community.
Participates in volunteer opportunities as schedule and interest permit.
5.
Maximize the value of all donated goods and maintain production and store environment standards.
6.
Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
7.
Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team.
Oversee that there is adequate coverage at POS and in donations.
8.
Assist with hiring process of associates; complete phone screens and training as needed.
9.
Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
10.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
11.
Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.
12.
Accurately complete data entry of required reports on time.
Share with leadership insight or concerns found in report data or other documentation.
13.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
14.
Plan and organize work assignments to increase customer service and protect assets.
15.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Two years of supervisory experience preferred.
2.
Ability to complete and retain forklift certification.
3.
Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled.
Additional nights and weekend shifts may be required to meet business needs.
4.
Must have working phone that allows for...
....Read more...
Type: Permanent Location: Evanston, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:45
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Romeoville, US-IL
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:43
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
* Lead and develop high-quality web applications using React libraries.
* Implementing state management solutions (e.g., Redux, Context API) to handle data flow within the application.
* Collaborate with designers to translate Figma designs into functional UI components.
* Ensure the technical feasibility of UI/UX designs with ADA compatible.
* Optimize applications for maximum speed and scalability.
* Conduct code reviews and provide constructive feedback to team members.
* Troubleshoot and debug applications to ensure optimal performance.
* Mentor junior developers and contribute to team growth.
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Proficiency in HTML, CSS, JavaScript, and ReactJS.
* Strong understanding of Figma and other design tools.
* Experience with responsive and adaptive design principles.
* Knowledge of version control systems like Git.
* Familiarity with RESTful APIs and asynchronous request handling.
* Excellent problem-solving skills and attention to detail.
* Strong communication and leadership skills.
* Good understanding of accessibility standards and best practices.
* Experience with build and deploy tools like Webpack and Vite.
* Practical cloud native experience
Preferred qualifications, capabilities, and skills:
* Experience with other JavaScript frameworks like Angular or Vue.js.
* Experience with Java/Spring skills is a plus
* Familiarity with testing frameworks such as Jest or Mocha.
* Knowledge of performance optimization techniques.
* Experience in Agile/Scrum development methodologies.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:41
-
J.P.
Morgan Asset & Wealth Management is committed to providing exceptional service to our clients and business partners.
The Client Skills Training team provides training and equips professionals of all levels with the tools they need to set goals, measure performance benchmarks, and engage in personal development programs, ensuring they are constantly challenged and their career expectations fulfilled.
We recognize the importance of continuous professional development for all our AWM professionals and have a business-centric development function to support this.
In this role, you will be responsible for supporting the global AWM Client Skills Training team as it relates to the design, development, and deployment of the AWM CST Innovation Center's Python and AI / LLM Prompt Engineering platforms.
These platforms make it easier for coders to build solutions, and have their solutions shared and available to everyone.
Additionally, you will play a key role in coaching and training employees in prompt engineering, helping them leverage AI tools effectively.
Role Overview:
Are you passionate about AI, Python, and empowering others to succeed? We are seeking a dynamic and motivated individual to join our team.
This role is perfect for someone with a high-tech IQ, an innovation mindset, and a growth-oriented approach.
As a key player in our team, you will design and deliver engaging training programs, coach individuals and teams, and inspire a culture of innovation and continuous improvement.
Key Responsibilities:
* Perform code reviews and solution controls activities.
Create and maintain documentation, FAQs, and training materials to empower users and reduce support needs.
* Innovation Leadership: Serve as a thought leader in AI and Python, driving innovative projects and initiatives.
Collaborate with cross-functional teams to integrate cutting-edge technologies into business processes.
Identify and implement process improvements to enhance quality, efficiency, and user experience.
* Performance Measurement: Evaluate the effectiveness of training programs and coaching initiatives, using data-driven insights to continuously improve and adapt strategies to meet evolving needs.
* Support & Stakeholder Engagement: Provide expert support through ticket resolution, troubleshooting, and prompt refinement.
Collaborate with stakeholders to identify needs, gather feedback, and refine solutions.
Engage with clients and stakeholders to deliver solutions aligned with firm priorities and business objectives.
* Solution Development & Automation: Employ Python/LLM to develop automations that solve business problems with measurable ROI.
Coach citizen developers to create, debug, deploy, and maintain their python / LLM solutions.
* Training Design & Delivery: Develop and deliver comprehensive training sessions on AI, Large Language Models (LLMs), and Python programming.
Tailor content to meet the diverse needs of our audience, ensur...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:40
-
Overview
JP Morgan Workplace Solutions is a global leader in equity compensation management, offering a premier cloud-based platform for administering equity plans for public and private companies.
Serving over 1,800 corporate clients, from start-ups to multinational corporations, we manage nearly $300 billion in assets for over 1 million employee participants worldwide.
We are a dedicated global team of over 1,000+ professionals at the forefront of transforming equity compensation worldwide.
This role is dedicated to supporting private companies at every stage, from pre-seed to IPO, helping them navigate the complexities of equity management and drive successful outcomes for their employees and stakeholders.
Role Summary
As an Associate Customer Success Manager at Workplace Solutions, you will join a fast-growing team and build responsibility in client relationship management.
You will support the delivery of excellent client outcomes, assist in managing customer relationships, and collaborate across teams-including customer support-to enhance the overall customer experience.
This hands-on role is ideal for professionals who are eager to learn, grow, and make an impact in a dynamic environment.
The ideal candidate demonstrates ambition, resilience, and a collaborative spirit, with a strong interest in understanding clients' business needs and contributing to team success.
Key Responsibilities
* Support the management and nurturing of client relationships, assisting with day-to-day communications and issue resolution.
* Provide direct support to customer support activities, helping to resolve client queries and ensure timely, accurate responses.
* Participate in commercial conversations, helping to identify opportunities for upsell, cross-sell, and revenue growth.
* Assist in understanding client business needs and contribute to delivering tailored solutions.
* Help ensure exceptional service delivery and client satisfaction across assigned accounts.
* Collaborate with product, engineering, sales, and support teams to optimize the customer experience.
* Advocate for the voice of the customer, sharing feedback and insights to influence product and process improvements.
* Contribute to a culture of excellence, collaboration, and continuous learning within the team.
* Support the identification and resolution of risks, challenges, and opportunities within client accounts.
* Assist in analyzing customer feedback and market trends to inform team strategy and innovation.
* Communicate clearly and effectively with clients and internal stakeholders.
* Support the development and execution of account plans to achieve revenue and growth targets.
Required Qualifications, Skills, and Capabilities
* Experience in a customer success, client-facing, or relationship management role, ideally within financial services or technology-driven environments.
* Experience supporting customer su...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:39
-
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence.
The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions.
Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement.
We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate I at JPMorgan Chase, you will contribute to enhancing operational efficiency and driving business transformation.
You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency.
Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements.
You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments.
Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
Job Responsibilities:
* Collaborate with project teams to support process improvement and organizational change initiatives.
* Assist in project planning and execution, including defining scope, goals, and deliverables.
* Analyze business processes and data to identify areas for improvement and automation.
* Contribute to the development of process maps, workflows, and documentation.
* Support cross-functional collaboration to achieve common goals.
* Engage in continuous learning and skill development.
* Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives
Required Qualifications, Capabilities, and Skills:
* Undergraduate degree in a related field such as Business, Engineering, or Data Science.
* Experience in process improvement, data analysis, or project management.
* Possesses strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
* Strong analytical and problem-solving abilities, including data mining and analysis.
* Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
* Innovative mindset with a willingness to experiment and adapt.
* Effective communication skills, both written and verbal.
Preferred Qualifications, Capabilities, and Skills:
* Familiarity with digital process tools and AI systems.
* Exposure to data analytics and visualization to...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:37
-
Overview
JP Morgan Workplace Solutions is a global leader in equity compensation management, offering a premier cloud-based platform for administering equity plans for public and private companies.
Serving over 1,800 corporate clients, from start-ups to multinational corporations, we manage nearly $300 billion in assets for over 1 million employee participants worldwide.
We are a dedicated global team of over 1,000+ professionals at the forefront of transforming equity compensation worldwide.
This role is dedicated to supporting private companies at every stage, from pre-seed to IPO, helping them navigate the complexities of equity management and drive successful outcomes for their employees and stakeholders.
Role Summary
As a Senior Customer Success Manager (VP) at Workplace Solutions, you will serve as a strategic leader and trusted advisor to our clients, driving commercial conversations and building influential relationships across J.P.
Morgan.
You will manage complex client portfolios, lead cross-functional initiatives, and deliver exceptional client outcomes.
In this hands-on leadership role, you will mentor and develop junior team members, champion the voice of the customer, and proactively identify opportunities for growth, upsell, and cross-sell.
The ideal candidate demonstrates tenacity, commercial acumen, and a collaborative spirit, with a proven ability to influence stakeholders and deliver results in a dynamic, global environment.
Key Responsibilities
* Manage and nurture key relationships with high-value customers and senior stakeholders across J.P.
Morgan.
* Drive commercial conversations, identifying and executing opportunities for upsell, cross-sell, and revenue growth.
* Serve as a strategic advisor to clients, understanding their business needs and delivering tailored solutions.
* Oversee complex client portfolios, ensuring exceptional service delivery and client satisfaction.
* Lead cross-functional initiatives, collaborating with product, engineering, sales, and support teams to optimize the customer experience.
* Champion the voice of the customer, advocating for client needs and influencing product and process improvements.
* Mentor and develop junior team members, fostering a culture of excellence, collaboration, and continuous learning.
* Proactively identify and address risks, challenges, and opportunities within client accounts.
* Analyze customer feedback and market trends to inform strategy and drive innovation.
* Represent Workplace Solutions in senior-level client meetings and industry events, enhancing the firm's reputation and market presence.
* Ensure clear, effective communication with clients and internal stakeholders at all levels.
* Develop and implement account plans to achieve revenue and growth targets.
Required Qualifications, Skills, and Capabilities
* Proven experience in relationship management within global companies, preferably ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-20 08:11:36
