-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:15
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:15
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:14
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:14
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:13
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:12
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:12
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:11
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:10
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:10
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:09
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:09
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:08
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:07
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:07
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:06
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:05
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:05
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:04
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:04
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:03
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:02
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:02
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:01
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-03 10:04:00
