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Prepare and display meat items for sale in accordance with company standards and policies.
Wait on customers and provide customer services.
Demonstrate the company's leadership behaviors and the core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983.
Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fry's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Willing and available to work weekends and holidays as needed
* Effective written and oral communication skills.
* Able to read shelf tags, signs, and product labels, etc.
* Qualified and able to operate power and various job tools (automatic wrapper, slicer, grinder, power saw, and jack, etc.)
* Must work safely with various chemically based cleaning solutions.
* Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department
* Able to tactfully and calmly handle stressful situations and make a p...
....Read more...
Type: Permanent Location: Prescott Valley, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:27
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Bakery department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Indiana, Jay C merged with The Kroger Company in 1999.
Today, we're proudly serving Jay C customers in 22 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Jay C family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Excellent oral/written communication skills
* Knowledge of basic math (counting, addition, subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
DESIRED
* High School Diploma or GED
* Any management experience
* Any bakery/retail experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect a...
....Read more...
Type: Permanent Location: Seymour, US-IN
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:26
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Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct, support and supervise all functions, duties and activities for the Bakery department.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Current food handlers permit once employed
Desired
* High school education or equivalent
* Management experience
* Bakery experience
* Promote trust and respect among associates while communicating company, department, and job specific information.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated.
Inform customers of bakery specials and recommend bakery items to them to ensure they get the products they want and need.
* Gain and maintain knowledge of products sold within the department.
* Prepare bakery items per customer requests using proper bakery equipment and offer product samples to help customers discover new items or products they inquire about.
* Provide customers with fresh products the correct portion size to prevent shrink.
* Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
* Partner with store management to develop and implement a department business plan to achieve desired results.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Stay current with present, future, seasonal and special ads and inform associates of the same.
* Monitor and control expenses for the department.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Schedule routine price changes by updating shelf tags and promotional signs.
* Plan, organize and supervise the inventory process.
* Adhere to all food safety regulations and guidelines: prepare foods according to cooking instructions; ensure proper temperatures of food, cases and coolers are maintained and recorded.
* Reinforce safety programs by complying wi...
....Read more...
Type: Permanent Location: West Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:25
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Position Summary:
Perform cleaning and janitorial tasks.
Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Past work record reflects dependability and integrity.
* Knowledge of applicable laws and regulations related to employment practices, safety, and food handling
* Experience in grocery retail and customer service.
* Willing and available to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow thr...
....Read more...
Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:19
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the coffee shop lead and department manager in achieving sales and profit goals established for the department and monitor and control all established quality assurance standards.
Work closely with the coffee shop team, as well as the Deli department to create an environment that is engaging to customers.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.
Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our QFC family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Must be at least 18 years of age
* Current food handlers permit once employed
DESIRED
* High School Diploma or GED
* Any man...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 23.305
Posted: 2025-10-24 09:51:18
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Provide professional pharmacy services, including filling prescriptions, counseling patients and supervising pharmacy technicians.
Assure that all services comply with professional standards and applicable statutes and regulations.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.
Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our QFC family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Board of Pharmacy license
* Effective interpersonal, communication and customer service skills
* Ability to work in a fast paced environment
* Friendly, approachable and outgoing demeanor/team player
* Sound judgement/decision making skills
* Ability to preserve confidentiality of information
* Strong math skills (calculate discounts, proportions, percentages)
* Basic algebra and geometry skills (calculate circumferences, volume)
Desired
* APhA Immunizatio...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: 73.5
Posted: 2025-10-24 09:51:16
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:15
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:14
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:13
-
Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:11
-
Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:10
-
Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:09
-
Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:08
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:07
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:06
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:05
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:04
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:03
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:02
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:01
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-24 09:51:00
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-10-24 09:50:59
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-24 09:50:58
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-10-24 09:50:57
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Description & Requirements
As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise.
The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Design, prototype, and deliver AI-powered automation solutions across our platforms.
• Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation • Assess benefits versus risk of implementing new technologies.
• Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
• Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production/operational environments.
• Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
• Participate in concise and clear technical documents.
• Knowledge of contact center platforms and VoIP protocols • Conduct code reviews and build consensus among team members.
• Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
• Work with external vendors, when necessary.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Bachelor's degree in a Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience • Hands on profici...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-24 09:50:56
