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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Olympia WA box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Supervisor.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Location: This is an onsite role based at our Olympia WA plant.
Schedule: Standard business hours; 8am to 5pm PST, Monday - Friday, with flexibility as needed based on customer demands.
Our Team
Our team is focused on providing the best possible customer experience and continuing to nurture relationships to sell, produce, and ship products.
We strive to be mutually beneficial partners with our diverse customer base as well as our vendors.
We work hand and hand with sales, design, production, shipping, and our warehouse as one team.
We value people who are safety conscious, self-motivated, confident, articulate, humble, and have integrity.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Create new items and manage new items through the production process
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 3+ years of Customer Service experience
* Experience utilizing Excel spreadsheets
* Experience working with cross-functional teams and vendors
* Experience with record-keeping management/documentation
* Flexible to work a schedule needed to support the business including overtime as needed
What Will Put You Ahead
* Corrugated industry experience
* Experience using Kiwi, Kiwi FFF and or PCS
For this role, we anticipate paying $25/hour-$28/hour.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challen...
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Type: Permanent Location: Olympia, US-WA
Salary / Rate: Not Specified
Posted: 2024-04-27 10:02:21
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Your Job
Georgia-Pacific is looking for a Customer Solutions Specialist to join our Consumer Products Supply Chain organization.
In this position, you'll play a critical role in identifying process improvement opportunities, analyzing supply chain metrics, and utilizing SAP to resolve customer replenishment issues.
With your exceptional communication skills and ability to create relationships, you'll collaborate with cross-functional teams and influence partnerships to ensure timely resolutions and profitable customer satisfaction.
Bring your sense of urgency and customer focus to our virtual environment, leveraging digital tools to excel in this exciting role.
Location: This role is based out of our GP headquarters in Atlanta, GA.
We operate on a hybrid schedule with remote flexibility.
Our Team
We are seeking a Customer Solutions Specialist (CSS) who will be a vital member of our dynamic GP Consumer Products team.
This CSS will bring economic thinking and resolution to a fast-paced environment.
They will work alongside 7 other CSSs and will report to a Customer Solutions Manager.
What You Will Do
* Act as a principled entrepreneur by identifying process improvement, key service trends, and cost savings opportunities to drive improvements and create value
* Analyze and report customer supply chain metrics (in-stock, on time, case fill rate, and others), including executive summaries
* Utilize SAP to monitor order status and to research and resolve customer replenishment issues
* Troubleshoot and identify solutions while working through service issues
* Understand and develop relationships with customers to profitably anticipate and satisfy their needs
* Influence and build internal and external partnerships while practicing careful communication
* Exercise sound judgment, prioritize duties, and follow tasks through to completion in a timely manner
* Communicate and interact with cross-functional teams (including order management, sales, transportation, and contacts at the facilities) to solve business problems
* Maintain a strong sense of urgency and customer focus
* Collaborate and build relationships in a virtual environment leveraging digital tools
Who You Are (Basic Qualifications)
* Experience in a supply chain, logistics, order management, or order replenishment role
* Experience in a customer-facing role
* Strong aptitude with Microsoft Office to include Excel (basic formulas, Pivot Tables, and analyzing data trends), Word, Teams, and Outlook
* Ability to work 10am-7pm EST at least twice a month
What Will Put You Ahead
* Bachelor's degree or higher
* SAP experience, preferably S4 Hana
* 3+ years of order management and/or supply chain experience
* Experience in the consumer goods industry
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-04-27 10:02:18
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As the Medical Director, Care at Home you will draw on your experience caring for patients with chronic disease in a hospital and/or ambulatory setting to define best practices for the care of these patients outside of the hospital.
You can speak to your personal clinical experience caring for these patients, and translate that experience into recommendations for home-based care.
Over time, you will become a subject-matter expert on the frontiers of home-based care and the landscape of available services, and creatively configure them to meet the needs of our clients and their patients.
You have credibility so that our clients’ clinicians treat you as a peer and trust your judgement and your advice.
Best Buy Health (BBYH) is searching for a physician to work with our Chief Medical Officer (CMO) in building out BBYH’s clinical infrastructure in the United States, particularly our care at home solution.
In this role you will develop a point of view about how BBYH supports high-quality cost-effective care for patients that can be managed outside of the four walls of a hospital, and then partner with our world-class clients to implement our technology to achieve these aims.
You will work cross-functionally, with our sales and implementation teams, and with the clinicians and project managers from our clients who are building novel care models to serve their patients in their homes.
You will become a thought leader in virtual care in the U.S., helping us to define best practices and lead the industry.
You will help to define the agenda advancing the deployment of Best Buy Health products and services to advance virtual care.
What you’ll do
• Work directly with the CMO and other leaders to build and support a medical affairs program for our Care at Home work
• Work with leaders across Best Buy Health to develop a clinical advocacy and research agenda for the advancement of our broader product offering.
• Develop and maintain evidence-based care pathways that deliver safe care of patients with CHF, COPD, cancer, infectious disease, and other conditions in the home, leveraging current and future BBYH technology, partners, services, and programs.
• Work closely with clinicians to adapt their hospital-based protocols for the safe deployment in the home.
• Teach our clients how to manage patients outside the hospital who would otherwise receive inpatient care.
• Engage with existing and prospective customers in the pre-close process to provide in-depth industry and product expertise to help identify and drive an implementation that meets their evolving business needs.
• Become an industry and product expert, a landscape, customer, and product leader, capable of serving as a value-added consultant to customers across multiple disease areas spanning the healthcare continuum.
• Collaborate with sales, marketing, business development, product management, customer support and implementation to define appropriate solutions
• Work clo...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-04-27 09:01:25
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This is a remote role with little to no travel.
Pay Transparency Request Form
PURPOSE AND SCOPE:
Responsible for providing direction and oversight of the Continuity of Care and Patient Safety Surveillance processes.
Partners with members of the Nursing and Clinical Services Department(s) to provide customer support. Serves as a resource to internal and external customers regarding patient, employee, resource, and administrative issues.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Ensures resolution of all issues and provides exceptional service recovery.
Demonstrates customer focus by consistently promoting customer satisfaction for both internal and external customers by resolving their issues, addressing concerns, and providing excellent service.
* Supervises the day-to-day activities of the Call Center team including handling escalated calls from employees, patients and/or providers who wish to speak with a supervisor and availability to answer CSR questions and concerns.
* Monitors the department communication channels to manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
* Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters, including performance reviews, disciplinary action, and terminations.
* Provides consistent reporting to key Leadership regarding daily operations, KPIs, and other key quantifiable metrics.
* Technically proficient in the specific department and knowledge of industry practice and business principles.
Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
* Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
* Participates in professional development opportunities to ensure development of skills and industry/field knowledge, utilizing the acquired expertise and knowledge to accomplish goals and objectives for position.
* Ensures all tasks and activities are executed in compliance with company standard operating procedures and all applicable regulatory requirements.
* Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Little to no travel is expected for this position.
SUPERVISION:
* May be responsible for th...
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Type: Permanent Location: Waltham, US-MA
Salary / Rate: Not Specified
Posted: 2024-04-27 08:56:21
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Mt.
Wolf and Bradford box plants.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Manager.
Location: This is an onsite role based at either our Mt.
Wolf or Bradford, PA plants, with the potential for future hybrid flexibility.
Schedule: Our CACs operate on a 8am-5pm schedule Monday-Friday, with flexibility as needed based on customer demand.
Our Team
GP Bradford and Mount Wolf are manufacturers of corrugated boxes and sheets.
We run 3 shifts Monday through Friday with approximately 100 employees in each facility.
The Customer Account Coordinator will work on a team with other CACs and will report to the Customer Service Manager.
We embrace a culture of humility, respect, and integrity.
We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.
Our goal is to be the preferred partner for both our customers and our employees.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Manage inventories for effective production review and planning
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs and requirements
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Partner with the Commercial team to ensure GP is the preferred partner in the market for our customers
* Periodic customer visits to conduct business reviews or onboarding activities
* Create new items and manage new items through the production process
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of Customer Account Management experience
* Comfortable using all Microsoft Office products
* Intermediate experience using Excel (creating and utilizing formulas and spreadsheets to track, calculate, and analyze data)
* Record-keeping management/documentation experience
* Experience working with cross-functional teams and vendors
What Will Put You Ahead
* Inventory management experience
* Experience coordinating shipments with logistics/shipping departments
* Experience in a manufacturing, indust...
....Read more...
Type: Permanent Location: Mt Wolf, US-PA
Salary / Rate: Not Specified
Posted: 2024-04-27 08:56:12
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The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activities.
* Represents the Credit Union in a positive and professional manner.
* Maintai...
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Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-27 08:54:48
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Sign-on bonus available for external applicants! Contact us today to learn more!
The RS I position exists in branches having a cash operation.
Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).
The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards.
An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer.
RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved.
The RS I may also be called upon to assist with daily balancing.
Cross-sells all other products and services to include Investment Services , First Mortgages, and Autoland (auto loans).
The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:
* Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
* Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
* Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
* Performs a wide variety of account maintenance; change of address and name change.
* Recommends other products and services appropriately with each member transaction.
* Required to complete compliance training and all other training offered to RS I.
* Balances cash drawer.
* Supports and participates in continuous improvement activities.
* Represents the Credit Union in a positive and professional manner.
* Other related duties as assigned.
* Maintains member and other sensitive information with confidentiality.
* Treats all co-workers and members with respect.
Qualifications:
* 1-yr related branch operations experience.
* Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
* Comprehensive knowledge of all deposit account products and all services.
* Basic knowledge of all applicable Federal, State and NCUA regulations.
* Demonstrated ability to follow written and verbal instructions.
* ...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: 18.44
Posted: 2024-04-27 08:54:20
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CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses.
The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics.
CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available.
Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers.
For more information, visit www.coopervision.com
JOB SUMMARY
This Hybrid, Customer Service Specialist role is responsible for providing optimal quality customer experience for all communication channels (phone, fax, email, webchat, and correspondence) from internal and external customers; including but not limited to, assisting customer with inquiries, placing orders, updates on latest product offerings or promotions, pending order status, pricing questions, updating of account information and any internal follow up to exceed customer needs and expectations. In this role, you will support team concepts and the goals and objectives of the Customer Service department.
This is a HYBRID role, based out of Victor, NY
(3 days in office, 2 days from home)
Shift is Monday - Friday, 10:30am - 7:00pm - no weekends!
ESSENTIAL FUNCTIONS
* Works to provide First Contact Resolution whenever possible for all communication channels as applicable.
* Adhere to the applicable Quality Assurance Guidelines to ensure we are providing quality service that enhances the customer experience and promotes the CooperVision brand.
* Responsible for meeting department productivity and quality standards/metrics for all applicable responsibilities/functions.
* Possesses and effectively utilizes knowledge of current policies and procedures within Customer Service.
* Works with multiple computer applications; working with latest client management software applications to enhance delivery of service to our customers.
Updates/utilizes applications/systems as necessary to reflect/retrieve accurate information.
* Assists customer with questions and issues. Identifies customer problems and uses proper techniques in decision making to resolve.
* Identifies service errors and report/resolve appropriately.
* Up-sells products and services for promotions/discontinuations or contests, as required. Educates customer about other products and services we offer.
* Maintains knowledge of all products, prices, accessories and literature, shipment and availability of product, policies and procedures to effectively service the customer.
* Ability to learn and take on additional responsibilities and other projects; completes as assigned.
* Demonstrates a...
....Read more...
Type: Permanent Location: Victor, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-27 08:50:34
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Mt.
Wolf and Bradford box plants.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Manager.
Location: This is an onsite role based at either our Mt.
Wolf or Bradford, PA plants, with the potential for future hybrid flexibility.
Schedule: Our CACs operate on a 8am-5pm schedule Monday-Friday, with flexibility as needed based on customer demand.
Our Team
GP Bradford and Mount Wolf are manufacturers of corrugated boxes and sheets.
We run 3 shifts Monday through Friday with approximately 100 employees in each facility.
The Customer Account Coordinator will work on a team with other CACs and will report to the Customer Service Manager.
We embrace a culture of humility, respect, and integrity.
We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.
Our goal is to be the preferred partner for both our customers and our employees.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Manage inventories for effective production review and planning
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs and requirements
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Partner with the Commercial team to ensure GP is the preferred partner in the market for our customers
* Periodic customer visits to conduct business reviews or onboarding activities
* Create new items and manage new items through the production process
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of Customer Account Management experience
* Comfortable using all Microsoft Office products
* Intermediate experience using Excel (creating and utilizing formulas and spreadsheets to track, calculate, and analyze data)
* Record-keeping management/documentation experience
* Experience working with cross-functional teams and vendors
What Will Put You Ahead
* Inventory management experience
* Experience coordinating shipments with logistics/shipping departments
* Experience in a manufacturing, indust...
....Read more...
Type: Permanent Location: Bradford, US-PA
Salary / Rate: Not Specified
Posted: 2024-04-27 08:45:29
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Customer Experience Compliance Specialist
As the Customer Experience Compliance Specialist, you'll serve as a key contributor within the Elanco Animal Health US Customer Experience team, dedicated to upholding exceptional customer support and product stewardship by ensuring rigorous compliance in our distribution process.
Reporting directly to the Director of the Center of Excellence, you'll collaborate seamlessly across functions to oversee compliance tasks and deliver effective solutions for our diverse customer base.
Your Responsibilities:
* Actively contribute to the Center of Excellence team, identifying and implementing improvements across the organization.
* Collaborate with key business partners from the technical product support call center, logistics and warehouse team, PV&S, and Quality to ensure seamless operations.
* Maintain audit readiness and coordinate organizational responses during audits.
* Ensure accurate and timely reporting of all Veeva actions and manage periodic reviews and updates of departmental procedures.
* Take ownership of deviations/investigations (CAPAs), change controls (QC), and ensuring completion.
* Manage deadlines effectively across all aspects of the role and utilize conflict resolution skills when needed.
What You Need to Succeed (minimum qualifications):
* Education: Bachelor’s Degree or equivalent experience.
Required Experience: Minimum of 2 years of experience in compliance-related roles.
* Top 2 skills: Strong organizational skills and attention to detail.
Experience working in a distribution or warehouse setting.
* What will give you a competitive edge (preferred qualifications): Experience with Veeva or similar quality systems.
Knowledge of regulatory requirements in the pharmaceutical or animal health industry.
Rebate or purchase to pay compliance experience.
Additional Information:
* Travel: Minimal travel required.
* Location: Global Elanco Headquarters - Greenfield, IN - Hybrid Work Environment (NEW...
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Type: Permanent Location: Greenfield, US-IN
Salary / Rate: Not Specified
Posted: 2024-04-27 08:19:13
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Position Summary
Patient Account Service Representatives process claims, collect payments, and resolve questions and problems about patient account financial, clerical, and administrative support to dental office to ensure efficient, timely, and accurate patient billing and follow-up.
Utilizes conflict resolution and problem-solving techniques to handle patient billing inquiries and complaints.
Inputs and monitors electronic fund transfers, Medicaid, and other insurance-related matters.
Essential Functions
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.
Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
• Provides financial, clerical, and administrative services to ensure efficient, timely, and accurate patient billing and follow-up in accordance with Dental Depot accounts receivable protocol.
• Provides quality customer service, utilizing conflict resolution and problem-solving techniques to manage patient inquiries and complaints.
• Prepares weekly outstanding claims reports instead of bi-weekly.
• Presents copies of denials to PASR Manager instead of office manager.
• Initiates collection efforts.
Investigates and resolves patient billing inquiries.
• Inputs and monitors electronic fund transfers per insurance websites for all providers accepted by Dental Depot.
Enters patient and insurance data as needed.
Processes insurance adjustments.
Monitors and updates insurance and patient payment status.
• Communicates effectively, courteously, and professionally with clinical and administrative staff.
Communicates effectively, courteously, and accurately with patients inquiring about statements, billing, payments, etc.
• Prepares bi-weekly outstanding claims reports and work completely through outstanding claims.
Copies any denials and works to completion from electronic fund transfers or checks.
Present to Dental Office Manager for review.
• Audits patient accounts for billing errors or inconsistencies.
• Inputs into Eaglesoft insurance information and updates patient information.
Inputs and monitors all Medicaid claims through the Medicaid website.
• Audit/Reconciles accounts receivables.
Verifies that insurance transactions comply with treatment performed.
• Assists in clearing the claims via the Claims X system and work the Daily Claim Report, daily.
• Closes out account’s receivables at the conclusion of each business day, as scheduled by the Office Manager.
• Completes assigned tasks in a timely manner.
• Maintains dependable job attendance by reporting to work on time and ready to work.
• If needed: Greets patients in accordance with Dental Depot protocol.
Answers office phones in accordance with Dental Depot protocol.
Schedules patient appointments through the Eaglesoft system.
• Complies with: D...
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Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2024-04-25 08:28:55
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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Automotive Sales Software Trainer (DTO BilingualTrainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America.
This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module – if applicable
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
* Create and maintain a positive work environment
* Knowledge sharing within own silo and others within DTO
* Maintain documentation and update as processes...
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Type: Permanent Location: Milton, CA-ON
Salary / Rate: Not Specified
Posted: 2024-04-25 08:28:13
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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America.
This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
* Create and maintain a positive work environment
* Knowledge sharing within own silo and others within the DTO team
* Maintain documentation and updat...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2024-04-25 08:28:07
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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America.
This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
* Create and maintain a positive work environment
* Knowledge sharing within own silo and others within the DTO team
* Maintain documentation and updat...
....Read more...
Type: Permanent Location: Milton, CA-ON
Salary / Rate: Not Specified
Posted: 2024-04-25 08:28:06
-
Your Job
Georgia Pacific Recycling is seeking a Customer Account Manager to join our Supply Chain team in Green Bay, WI.
Our team of experienced CAMs manages procurement needs for our GPR plants and customers, logistics scheduling, communication between carrier and supplier, and order fulfillment, all while cultivating relationships with both suppliers and customers.
The ideal candidate for this role would have a passion for sales and customer solutions.
They would also be an economic thinker with a knack for problem-solving and experience in building and fostering strong relationships with internal and external capabilities.
We are looking for candidates who are attentive to details, organized, and aren't afraid to bring up their own ideas!
Location: This role is based in our Green Bay, WI office and offers a flexible remote environment with opportunities to collaborate in person as well.
Our Team
We are seeking a Customer Account Manager who will be a vital member of our dynamic GP Recycling Supply Chain Team.
This CAM will bring economic thinking and resolution to a fast-paced environment.
This CAM will work on a team that finds solutions for all of our supplier and customer needs.
The CAM report to the Sr.
Manager of Supply Chain.
What You Will Do
* Proactively offer solutions to supply chain activities based on supplier and GPR Plant needs
* Understand order fulfillment buy/sell plan
* Ensure execution and overseeing of scheduling while coordinating with cross-functional teams
* Implement solutions and resolve service challenges, all while remaining committed to expected service levels for our internal and external customers
* Work with a high degree of detail and accuracy and utilize excellent organizational skills to respond quickly to customer needs in a fast-paced environment.
* Develop key relationships across both internal and external customer business functions including sales and trading, operations, accounting, planning, finance, manufacturing, and transportation
* Seek best knowledge, collaborate, develop, and implement service and cost solutions to drive change, often through influence and without direct authority
* Provide strategic and analytical support to the Domestic Recycling team when new sales channels are being evaluated
* Innovative thinking to build improvements in order management process, vendor supply needs, and systems
* Travel to visit customers, offsite warehouses, and GP production facilities to gain knowledge on our business and build relationships (about 10% or less of the time)
Who You Are (Basic Qualifications)
* High School Diploma, GED or equivalent
* Experience in logistics, inside sales, supply chain, or customer service
* Experience with an order management system (e.g.
SAP, Infor, Honeywell, Citrix, etc.)
What Will Put You Ahead
* Bachelor's Degree or higher
* 3+ years in Inside sales, logistics, supply chain, or accou...
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Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2024-04-25 08:26:51
-
Your Job
The Order Fulfilment Specialist is fully responsible for internal Supply Chain Order Fulfilment process.
This role provides support to the Inside Sales team and handles end-to-end order validation process.
The role includes: order entry, modification, validation and product availability requests management.
It involves the cooperation with customers located in Europe.
Order Fulfilment Specialist is a key contact between the Inside Sales Coordinators, Supply Chain members and the plants throughout Europe.
In that scope, Order Validation Specialist is to identify and understand customer's order needs and provide them with the most suitable solution for their business activities.
Our Team
Order Fulfilment Specialist works in close cooperation with Customer Facing, scheduling, demand planning, logistics, production and shipping.
Developing customer-supplier relationship in collaboration with Supply Chain streams on the follow-up of customers' orders and requests.
This requires an excellent knowledge of the process and to successfully navigate around production and logistics constraints.
What You Will Do
* Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management.
* Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives
* Ensure the correct products and services are delivered to customers in a timely manner
* Serve as the link of communication between customer facing team and internal teams to ensure customer orders are correctly and timely fulfilled
* Resolve any issues and problems faced by customers
* Play an integral part in improving the service and timely execution that will turn into personal development, long-lasting relationships and business efficiencies.
Who You Are (Basic Qualifications)
* Fluent in English, both written and spoken
* Proven previous experience within an Order Fulfilment role
* Good communication and interpersonal skills with an aptitude of building relationships
* Effective organizational skills
* Problem-solving skills
* Must be proactive, customer focused and results oriented
* Good PC skills in MS Office
* Ability to effectively question or challenge the status quo
What Will Put You Ahead
* Bachelor's degree
* Experience with Salesforce
* Strategical thinking and ability to take value-based decisions
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the fle...
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Type: Permanent Location: Tenth of Ramadan, EG-SHR
Salary / Rate: Not Specified
Posted: 2024-04-25 08:26:51
-
What You Will Do
* 1.New order review
* 2.Customer Web portal information share and maintain.
* 3.The third-party customer master data maintain.
* 4.Daily demand analysis & delivery schedule confirmation.
* 5.Arrange shipment according to inventory, customer requested date and shipping mode.
Shipment tracing.
Assist to manage returnable package with warehouse & customer.
* 6.Reply customers inquires timely and no complain from customer.
* 7.NPI order management & Shipment arrangement.
* 8.New business mode WI set-up for handling end customer
* 9.Cooperate with customer audit and training requirements.
* 10.Work with PM & cross function about the readiness of the new project.
Relevant testing in R3Q for the new business mode
* 11.Follow up RMA/RGA, closely work with QA, WH, customs & Planner about RGA following up.
* 12.Payment supporting.
Who You Are (Basic Qualifications)
* 1.Bachelor's degree
* 2.At least 3 years similar working experience
* 3.Fluent oral English, good listening, reading and writing skills
* 4.ERP application; Good excel application skills and data analysis skills
* 5.Good communication skills
* 6.Sense of urgency; accountability; strong learning ability, strong ability to work under pressure, careful ,patient and proactive & positive
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.
The thousands of innovators who work for Molex have made us a global electronics leader.
Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
....Read more...
Type: Permanent Location: Shijie Town, Dongguan, CN-44
Salary / Rate: Not Specified
Posted: 2024-04-25 08:09:45
-
What does a Pacific Sales Customer Service Specialist do?
This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions.
The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check.
The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls.
This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist, you will:
* Process transactions such as new orders, returns & exchanges, releases, etc.
in a timely and efficient manner
* Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
* Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
* Answer incoming calls, prepare shipping invoices
* Complete Report reconciliation such as calling report, etc.
and daily deposit entry
* Maintain ongoing organization of the Customer Service work center
* Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will calls.
What are the Professional Requirements of a Pacific Sales Customer Service Specialist?
Basic Qualifications:
* High School Diploma or equivalent
* 1 year customer service or other retail sales experience
Preferred Qualifications:
* Associate degree or above in Business Management or related field
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Type: Permanent Location: Burbank, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-24 08:18:25
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MTM is growing and hiring a Bilingual Customer Service Representative to join our San Diego, CA team.
What Will Your Job Look Like?
The Spanish Bilingual Customer Service Representative is the frontline representative and image of MTM Transit. The Spanish Bilingual Customer Service Representative will handle a variety of tasks, which include phone calls (both outgoing and incoming calls), general clerical tasks, data entry, process picture ID’s, handle customer requests, and receptionist and administrative support.
This position will sit in our San Diego, CA office.
Operations hours are Monday-Friday 8am-5pm.
What You’ll Do:
* Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet contract service levels
* Provide top-quality customer service experience to a diverse customer population
* Enter Customer Contact information into appropriate software system, ensure accuracy of data entries
* Conduct outbound phone calls
* Schedule trips in the most cost effective manner
* Meet job specific key performance indicators and goals
* Respond to all inquiries within a timely and professional manner
* Respond and document customer complaints
* Provide support on special projects as needed
* Maintain daily customer scheduling for Eligibility staff
* Collect, track and maintain all monies collected for replacement IDs
* Maintain confidentiality and comply with HIPPA regulations
* Anticipate needed supplies and order replacement supplies in a timely manner
* Manage all office equipment, including printers and photocopier, serving as point of contact for Vendors
* Maintain vendor files, monitor service and recommend alternative suppliers as appropriate
* Design filing systems, document scanning and ensure they are maintained and up-to- date electronically
* Provide comprehensive reception coverage while maintaining a high level of professionalism
* Ensure all staff and visitors are greeted in a pleasant and professional manner
* Project a professional image of MTM
* Establish and maintain effective working relationships with employees, supervisors, other agencies, participants, external partners and the general public
* Communicate professionally with Leadership both internally and externally
* Assist with check-in for In person assessments
* Take photos of all customers and create identification cards
* Maintain program spreadsheets
* Some contact center locations may require face to face contact with members to answer general questions about services provided, selling bus passes, or receiving mileage reimbursement logs.
As skills progress, may be selected to perform in a team lead role to support Supervisor and team when needed
* Regular attendance required f...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-24 08:10:56
-
Thank you for your interest in careers at EBNHC!
Everywhere you turn, you can feel it.
There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.
From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
Interested in this position? Apply on-line and create a personal candidate account!
Current Employees of EBNHC - Please use the internal careers portal to apply for positions.
To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.
Time Type:
Full time
Department:
Contact Center
All Locations:
Revere
Description:
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
*$1,000 Sign on Bonus!
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.-Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* Judgment and problem-solving skills
* Proficient in Microsoft Office Suite
* Bilingual fluency in Spanish/English preferred
* Knowledge of medical terminology and experience working with electronic medical record technology a plus
In addition to the oppor...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2024-04-24 08:06:23
-
As a Customer Management Associate Manager, you’ll be responsible for accelerating revenue, enhancing efficiency and optimizing campaigns.
You’ll oversee creative development and delivery of customer communications including service, lifecycle and promotional campaigns.
You’ll build templated communications to drive growth, consistency and efficiency for sales lead management and customer follow-up.
You’ll also design advanced customer journey builds and convert data into actionable insights aligned to business goals.
This role is remote eligible, which means you would work virtually from home or another US based non-Best Buy Health location
What you’ll do
* Execute customer relationship management (CRM) and cross-channel strategies to drive customer engagement and retention
* Conduct A/B testing to optimize marketing content and campaigns
* Develop strategies to engage customers throughout their journey, from onboarding to retention
* Collaborate effectively with colleagues from diverse backgrounds, including marketing, sales, design, care and finance
* Manage multiple complex projects and internal and external stakeholders from different functions, businesses and backgrounds
* Ability to thrive in a highly dynamic, time sensitive and collaborative environment
Basic qualifications
* 4 years of email marketing experience required
* 2 years of Microsoft Dynamics marketing and customer insights experience required
* 1 year of Microsoft Power BI, Tableau or similar reporting tool required
Preferred qualifications
* Bachelor's degree or equivalent industry experience preferred
* 2+ years of Microsoft Power BI, Tableau or similar reporting tool preferred
* 2+ years of SMS marketing experience preferred
What’s in it for you
We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Physical and mental well-being support via Best Buy Health Wellness Program
* Comprehensive benefits including tuition reimbursement, caregiver support, and more
* Generous Best Buy employee discount
About us
Best Buy Health aims to enrich and save lives through technology and meaningful connections.
Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.
As an Affirmative Action employer Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant.
Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, d...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-04-23 08:18:31
-
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a DTO Team Lead - Accounting, you will drive corporate growth by facilitating implementations of software with a strong focus on long term feature adoption to our dealership customers.
As a tactical leader, you are concerned with the here and now. With short term decisions, executing project and installation plans, and balancing the needs of team members with the needs of the company.
You will lead a strong group of product and industry experts who move fast. They are structured, but with a keen focus on doing what is uniquely necessary to get dealerships using the PBS products and services. With your team, you coach dealership personnel in software, best practices, and change management.
In addition to managing the daily activities and schedules of your team, you will have oversight on the ongoing projects your team is working on and maintain the responsibility of alerting management of any issues before they arise.
Your manager will define the vision and develop the plan. It will be your job, with your team, to execute it to the absolute best of your ability.
You must be passionate, organized, consistent, detailed, empathetic, motivating, and confident.
Job Responsibilities:
Leadership Responsibilities:
* Remain calm under pressure, professional, and focused.
* Be a role model to your team members, and an example of what DTO (Dealer Training Optimization) expectations are.
* Accurately communicate policy, direction, and vision.
* Foster a supportive work culture, take care of your people, and positively represent PBS.
* Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow.
People Management:
* Involved in recruiting and retention programs, some HR responsibilities.
* Onboarding, and ongoing training o...
....Read more...
Type: Permanent Location: Milton, CA-ON
Salary / Rate: Not Specified
Posted: 2024-04-23 08:15:09
-
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a DTO Team Lead - Accounting, you will drive corporate growth by facilitating implementations of software with a strong focus on long term feature adoption to our dealership customers.
As a tactical leader, you are concerned with the here and now. With short term decisions, executing project and installation plans, and balancing the needs of team members with the needs of the company.
You will lead a strong group of product and industry experts who move fast. They are structured, but with a keen focus on doing what is uniquely necessary to get dealerships using the PBS products and services. With your team, you coach dealership personnel in software, best practices, and change management.
In addition to managing the daily activities and schedules of your team, you will have oversight on the ongoing projects your team is working on and maintain the responsibility of alerting management of any issues before they arise.
Your manager will define the vision and develop the plan. It will be your job, with your team, to execute it to the absolute best of your ability.
You must be passionate, organized, consistent, detailed, empathetic, motivating, and confident.
Job Responsibilities:
Leadership Responsibilities:
* Remain calm under pressure, professional, and focused.
* Be a role model to your team members, and an example of what DTO (Dealer Training Optimization) expectations are.
* Accurately communicate policy, direction, and vision.
* Foster a supportive work culture, take care of your people, and positively represent PBS.
* Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow.
People Management:
* Involved in recruiting and retention programs, some HR responsibilities.
* Onboarding, and ongoing training o...
....Read more...
Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-23 08:15:06
-
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a DTO Team Lead - Accounting, you will drive corporate growth by facilitating implementations of software with a strong focus on long term feature adoption to our dealership customers.
As a tactical leader, you are concerned with the here and now. With short term decisions, executing project and installation plans, and balancing the needs of team members with the needs of the company.
You will lead a strong group of product and industry experts who move fast. They are structured, but with a keen focus on doing what is uniquely necessary to get dealerships using the PBS products and services. With your team, you coach dealership personnel in software, best practices, and change management.
In addition to managing the daily activities and schedules of your team, you will have oversight on the ongoing projects your team is working on and maintain the responsibility of alerting management of any issues before they arise.
Your manager will define the vision and develop the plan. It will be your job, with your team, to execute it to the absolute best of your ability.
You must be passionate, organized, consistent, detailed, empathetic, motivating, and confident.
Job Responsibilities:
Leadership Responsibilities:
* Remain calm under pressure, professional, and focused.
* Be a role model to your team members, and an example of what DTO (Dealer Training Optimization) expectations are.
* Accurately communicate policy, direction, and vision.
* Foster a supportive work culture, take care of your people, and positively represent PBS.
* Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow.
People Management:
* Involved in recruiting and retention programs, some HR responsibilities.
* Onboarding, and ongoing training of your t...
....Read more...
Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2024-04-23 08:15:02
-
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML's Customer Experience Initiative.
* Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
* Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIES include ...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: Not Specified
Posted: 2024-04-23 08:14:37
