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Perfil Expert OFR – OAM
1.
Descripción general
La posición de Expert OFR – OAM requiere una persona con la capacidad de gestionar el proceso de principio a fin (end to end), con flexibilidad para asumir todo el flujo o solo una parte del mismo, según el perfil.
Se valora como un plus la experiencia previa gestionando procesos end to end completos.
1.
Responsabilidades principales
* Gestión del proceso OFR end to end, desde origen hasta la entrega final al cliente.
* Seguimiento operacional del embarque, manejo documental y actualización de estatus.
* Costeo y elaboración de billing, asegurando exactitud en los cobros y validaciones.
* Manejo de reclamos operativos y soporte en aclaraciones con origen o proveedores.
* Asegurar el cumplimiento de KPIs, tiempos, hitos y requerimientos del cliente y del negocio.
* Foco en servicio al cliente, garantizando comunicación clara y oportuna.
* Uso de CargoWise (valor agregado).
1.
Requisitos del perfil
3.1 Formación académica
* Profesionales (requisito principal).
* Se pueden considerar estudiantes de últimos semestres como excepción.
3.2 Must have
Experiencia
* Mínimo 1 año en actividades del proceso OFR.
* Experiencia en actividades relacionadas con OFR (no necesariamente en Freight Forwarding).
* Experiencia en identificación de errores documentales entre origen y destino.
Habilidades Técnicas
* Inglés nivel B2.
* Conocimiento de Incoterms.
* Manejo de herramientas ofimáticas, especialmente Excel.
Habilidades Blandas
* Foco en servicio al cliente.
* Organización y capacidad de manejo de múltiples tareas.
* Madurez operativa y criterio para la toma de decisiones.
* Orientación al cliente en entornos operativos complejos.
* Alta adaptabilidad y proactividad en la gestión de procesos.
3.3 We value
Experiencia
* Experiencia previa en procesos end to end.
* Manejo de costeo y facturación (billing).
* Experiencia en Freight Forwarding.
* Manejo de CargoWise.
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:58:43
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Perfil Expert OFR – OAM
1.
Descripción general
La posición de Expert OFR – OAM requiere una persona con la capacidad de gestionar el proceso de principio a fin (end to end), con flexibilidad para asumir todo el flujo o solo una parte del mismo, según el perfil.
Se valora como un plus la experiencia previa gestionando procesos end to end completos.
1.
Responsabilidades principales
* Gestión del proceso OFR end to end, desde origen hasta la entrega final al cliente.
* Seguimiento operacional del embarque, manejo documental y actualización de estatus.
* Costeo y elaboración de billing, asegurando exactitud en los cobros y validaciones.
* Manejo de reclamos operativos y soporte en aclaraciones con origen o proveedores.
* Asegurar el cumplimiento de KPIs, tiempos, hitos y requerimientos del cliente y del negocio.
* Foco en servicio al cliente, garantizando comunicación clara y oportuna.
* Uso de CargoWise (valor agregado).
1.
Requisitos del perfil
3.1 Formación académica
* Profesionales (requisito principal).
* Se pueden considerar estudiantes de últimos semestres como excepción.
3.2 Must have
Experiencia
* Mínimo 1 año en actividades del proceso OFR.
* Experiencia en actividades relacionadas con OFR (no necesariamente en Freight Forwarding).
* Experiencia en identificación de errores documentales entre origen y destino.
Habilidades Técnicas
* Inglés nivel B2.
* Conocimiento de Incoterms.
* Manejo de herramientas ofimáticas, especialmente Excel.
Habilidades Blandas
* Foco en servicio al cliente.
* Organización y capacidad de manejo de múltiples tareas.
* Madurez operativa y criterio para la toma de decisiones.
* Orientación al cliente en entornos operativos complejos.
* Alta adaptabilidad y proactividad en la gestión de procesos.
3.3 We value
Experiencia
* Experiencia previa en procesos end to end.
* Manejo de costeo y facturación (billing).
* Experiencia en Freight Forwarding.
* Manejo de CargoWise.
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:58:35
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Title: Team Leader (Business Support)
Location: GSC BOG
The Team Leader – Business Support will lead a team responsible for delivering high-impact operational support, including project implementation, data analysis, reporting, process optimization, and master data management for global and regional stakeholders.
This role acts as a key enabler of operational excellence by ensuring accurate data, actionable insights, efficient processes, and successful project transitions.
The Team Leader will oversee complex workflows involving reporting, dashboards, EDI integrations, ticket resolution and solution deployment, while driving continuous improvement and stakeholder satisfaction.
The position requires a strong leader with analytical capabilities, structured thinking, and the ability to translate operational needs into data-driven solutions.
Key Responsibilities:
* Lead, develop, and support a team of approximately 16 Business Support professionals, promoting a culture of accountability, collaboration, respect and high performance.
* Monitor team performance against agreed KPIs and service-level expectations, including productivity, quality, turnaround time, aging requisitions, stakeholder satisfaction, and candidate experience.
* Ensure proper workload distribution, capacity management, and prioritization across the team, proactively identifying risks, bottlenecks, and improvement opportunities.
* Act as the main point of contact for Business Partners, internal stakeholders, maintaining strong relationships and ensuring clear, timely, and professional communication.
* Analyze data results and prepare performance insights, dashboards, or updates to support decision-making and continuous improvement.
* Provide regular coaching, feedback, performance follow-up, and development plans for the team members.
* Identify training needs within the team and coordinate upskilling initiatives related to recruitment tools, interview coordination, sourcing support, stakeholder management, communication, and process knowledge.
* Oversee end-to-end execution of projects, including planning, requirements gathering, documentation, solution development, testing, UAT coordination, deployment, and post-implementation monitoring.
* Ensure successful process transitions, including formal closure and handover to operations with proper documentation and governance.
* Collaborate with stakeholders to define requirements and ensure alignment throughout the project lifecycle.
* Ensure the standardization, automation, and scalability of reporting solutions across stakeholders.
* Manage escalations and complex operational scenarios with a solution-oriented and professional approach.
Skills / Requirements:
* Professional degree in Industrial Engineering, Business Administration, Data Analytics, Economics, or related fields.
* At least 3+ years in a leadership role.
Experience managing recruitment acro...
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:58:33
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Title: Team Leader (Talent Acquisition TAC)
Location: GSC BOG
The Team Leader – Talent Acquisition will be responsible for leading a team of TAC Experts and Seniors in charge of supporting global recruitment processes for DHL.
This role ensures operational excellence, high-quality hiring delivery, stakeholder satisfaction and continuous improvement across recruitment activities, while driving team performance, process standardization, and strong candidate and business partner experience.
The position requires a strong people leader with solid experience in recruitment operations, stakeholder management, talent acquisition metrics and the ability to lead a high-performing team in a dynamic, global and multicultural environment.
Key Responsibilities:
* Lead, develop, and support a team of approximately 12 Talent Acquisition professionals, promoting a culture of accountability, collaboration, respect and high performance.
* Oversee end-to-end recruitment support activities for global DHL stakeholders, ensuring timely, accurate, and quality-driven execution of hiring processes.
* Monitor team performance against agreed KPIs and service-level expectations, including productivity, quality, turnaround time, aging requisitions, stakeholder satisfaction, and candidate experience.
* Ensure proper workload distribution, capacity management, and prioritization across the team, proactively identifying risks, bottlenecks, and improvement opportunities.
* Act as the main point of contact for Business Partners, hiring managers, and internal stakeholders, maintaining strong relationships and ensuring clear, timely, and professional communication.
* Support the team in managing complex recruitment cases, escalations, urgent hiring needs, or sensitive stakeholder situations, ensuring appropriate follow-up and resolution.
* Drive operational excellence by standardizing recruitment processes, maintaining updated SOPs, toolkits, work instructions, and best practices aligned with global Talent Acquisition guidelines.
* Ensure compliance with internal policies, recruitment governance, data accuracy, confidentiality requirements, and administrative procedures related to hiring processes.
* Analyze recruitment data and prepare performance insights, dashboards, or updates to support decision-making and continuous improvement.
* Promote a strong candidate experience by ensuring professional communication, timely follow-up, and consistent recruitment process execution.
* Provide regular coaching, feedback, performance follow-up, and development plans for the team members.
* Identify training needs within the team and coordinate upskilling initiatives related to recruitment tools, interview coordination, sourcing support, stakeholder management, communication, and process knowledge.
* Collaborate with HR, Talent Acquisition stakeholders, OpEx, and other internal areas to implement process improvements, ...
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:58:27
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Job Title: Director, International Customs Operations
Job Location: Columbia, South Carolina
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
We’re excited to share an opportunity for a Director, International Customs Operations based at our Columbia, SC facility.
This leadership role will oversee our customs brokerage entry processing teams, guiding the operation through multiple layers of management and supervision.
The Director will be responsible for Station P&L, Workflow management, team performance, strategic planning, KPI achievement, productivity, coaching, and evaluation.
Additionally, this role carries full accountability for the facility’s operational success and profitability.
Key Responsibilities:
* Organize, delegate, and plan daily operations for the team to ensure efficient workflow.
* Monitor shipment status within Entry Processing and Records, identify issues, and ensure timely resolution.
* Support Customer Service with incident and exception management.
* Build and maintain strong relationships with key internal and external partners.
* Continuously assess team performance and implement improvement plans as needed.
* Identify training needs and create development opportunities to build a highly skilled department.
* Serve as a subject matter expert for operational questions related to serviced accounts.
* Ensure proper customer onboarding is completed before transitioning to regular operational service.
* Drive continuous improvement across all operational processes, including offshore functions.
* Manage HUB customer accounts receivables and address bad debt.
* Develop and maintain customer relationships, including conducting quarterly business reviews with top clients.
* Stay informed of upcoming CBP changes and lead internal updates for training, customer communication, and system adjustments.
* Oversee processing of International Air/Ocean entries and Northern Border Truck shipments.
* Ensure entries are processed in full compliance with CBP regulations, maintaining an error rate below 1%.
* Directly manage staffing and processes to meet KPIs, including centralized, offshore, and decentralized vendor teams.
* Achieve budget targets through effective revenue and cost management.
* Collaborate regularly with senior internal stakeholders on high-impact issues requiring cross-functional coordination.
* Contribute to long-term strategic planning and leverage internal networks to drive results.
* Foster cross-team collaboration, empowe...
....Read more...
Type: Contract Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:58:19
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Perfil Expert OFR – OAM
1.
Descripción general
La posición de Expert OFR – OAM requiere una persona con la capacidad de gestionar el proceso de principio a fin (end to end), con flexibilidad para asumir todo el flujo o solo una parte del mismo, según el perfil.
Se valora como un plus la experiencia previa gestionando procesos end to end completos.
1.
Responsabilidades principales
* Gestión del proceso OFR end to end, desde origen hasta la entrega final al cliente.
* Seguimiento operacional del embarque, manejo documental y actualización de estatus.
* Costeo y elaboración de billing, asegurando exactitud en los cobros y validaciones.
* Manejo de reclamos operativos y soporte en aclaraciones con origen o proveedores.
* Asegurar el cumplimiento de KPIs, tiempos, hitos y requerimientos del cliente y del negocio.
* Foco en servicio al cliente, garantizando comunicación clara y oportuna.
* Uso de CargoWise (valor agregado).
1.
Requisitos del perfil
3.1 Formación académica
* Profesionales (requisito principal).
* Se pueden considerar estudiantes de últimos semestres como excepción.
3.2 Must have
Experiencia
* Mínimo 1 año en actividades del proceso OFR.
* Experiencia en actividades relacionadas con OFR (no necesariamente en Freight Forwarding).
* Experiencia en identificación de errores documentales entre origen y destino.
Habilidades Técnicas
* Inglés nivel B2.
* Conocimiento de Incoterms.
* Manejo de herramientas ofimáticas, especialmente Excel.
Habilidades Blandas
* Foco en servicio al cliente.
* Organización y capacidad de manejo de múltiples tareas.
* Madurez operativa y criterio para la toma de decisiones.
* Orientación al cliente en entornos operativos complejos.
* Alta adaptabilidad y proactividad en la gestión de procesos.
3.3 We value
Experiencia
* Experiencia previa en procesos end to end.
* Manejo de costeo y facturación (billing).
* Experiencia en Freight Forwarding.
* Manejo de CargoWise.
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:54:54
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¿Quieres formar parte de la compañía líder en logística del mundo? ¿Has estudiado o te has formado en transporte, logística, aduanas…? ¿Te gusta colaborar con compañeros y tienes muchas ganas de aprender y seguir formándote? ¡Tenemos la oportunidad perfecta para tu desarrollo profesional!
En DHL Global Forwarding buscamos una persona que haya finalizado sus estudios oficiales relacionados con el sector hace menos de 3 años, para incorporarse en el equipo de aduanas en nuestra oficina de Barajas (Madrid), realizando labores operativas.
¿Qué esperamos de ti como parte del mejor equipo especializado?
* Realización de despachos de aduanas (importación).
* Pre facturacion expedientes en sistema Cargowise.
* Comunicación con el departamento marítimo para la conclusión de los expedientes.
* Comunicación con la aduana y demás organismos para la conclusión de los expedientes.
* Back office (escanear, archivar expedientes, presentación de informes..).
* Cualquier otra función adicional relativa al puesto de trabajo y al equipo en el que te incorpores.
REQUERIMIENTOS:
* Grado Medio o Superior en Comercio Internacional o Transporte y Logística, preferiblemente
* Haber finalizado titulación oficial hace menos de 3 años, y no haber realizado contrato laboral en prácticas previo vinculado a esa titulación
* Manejo de Excel y facilidad para el aprendizaje de herramientas informáticas
* Conocimientos de aduanas o interés en el mundo aduanero.
* Atención al detalle
* Capacidad de trabajo en equipo
* Nivel de inglés Medio (B1+)
* Nivel de español nativo / C2
* Ganas de aprender
* Carnet de conducir
¿Qué ofrecemos?
* Incorporación en la compañía líder en el sector de la logística a nivel mundial.
* Contrato en formación de 1 año de duración
* Posibilidades de futura incorporación en plantilla si hubiera vacantes y se hubiera superado el contrato en prácticas con éxito
* Interesantes beneficios:
+ 24 días laborables de vacaciones.
+ Tarde libre el día de tu cumpleaños.
+ Posibilidad de 20% de trabajo en remoto, de acuerdo a la política del centro de trabajo
+ Seguro de Vida.
+ Plan “Be Wellbeing” DGF: Fruta en la oficina, acuerdos con gimnasios y centros de salud y sesiones de fisioterapia subvencionadas al 50%.
¿Por qué DHL?
Porque nos importan las personas y ponemos al cliente en el centro de nuestro enfoque.
Hemos renovado nuestra Certificación como Top Employer en España/Portugal y a nivel global, y también estamos certificados como Great Place to Work en ambos países.
DHL Global Forwarding es la división del Grupo Deutsche Post DHL especializada en el transporte de carga aérea y marítima, y servicios de valor añadido.
A través de nuestra red mundial de oficinas propias, ofrecemos soluciones puerta a puerta, incluyendo servicios de v...
....Read more...
Type: Contract Location: Barajas de Madrid, ES-MD
Salary / Rate: Not Specified
Posted: 2026-06-30 08:51:16
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Title: Associate (CDZ)
Location: GSC BOG
Support customs Operation offices for both CAE and MLI stations in the United States through the creation of files or the respective Update and Validation of the information its OFR Imports in Kewill ISF system using either documents shipment at EDM/IBM platforms, Logis/CW1 and Customs Management (CM) and platforms to validate the information, this in order to send such information one CBP for transmission avoiding late filing and penalty fees.
Key Responsibilities:
* Check documents and verify if the information is correct to fill ISF for US OFRI.
* Enter exception Codes when there is a late ISF filling.
* Fill ISF for US OFRI.
* Continuous improvement of process to avoid errors (QMs) working together as a team.
* Support transition activities and provide operational excellence for CAE & MLI offices.
Skills / Requirements:
* Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
* Excellent verbal and written communication skills & business skills in English (B2) and Spanish.
* Good level of MS Excel and other MS Office tools.
* Customer service and communication skills.
* Teamwork and autonomy
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:51:11
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Perfil Expert OFR – OAM
1.
Descripción general
La posición de Expert OFR – OAM requiere una persona con la capacidad de gestionar el proceso de principio a fin (end to end), con flexibilidad para asumir todo el flujo o solo una parte del mismo, según el perfil.
Se valora como un plus la experiencia previa gestionando procesos end to end completos.
1.
Responsabilidades principales
* Gestión del proceso OFR end to end, desde origen hasta la entrega final al cliente.
* Seguimiento operacional del embarque, manejo documental y actualización de estatus.
* Costeo y elaboración de billing, asegurando exactitud en los cobros y validaciones.
* Manejo de reclamos operativos y soporte en aclaraciones con origen o proveedores.
* Asegurar el cumplimiento de KPIs, tiempos, hitos y requerimientos del cliente y del negocio.
* Foco en servicio al cliente, garantizando comunicación clara y oportuna.
* Uso de CargoWise (valor agregado).
1.
Requisitos del perfil
3.1 Formación académica
* Profesionales (requisito principal).
* Se pueden considerar estudiantes de últimos semestres como excepción.
3.2 Must have
Experiencia
* Mínimo 1 año en actividades del proceso OFR.
* Experiencia en actividades relacionadas con OFR (no necesariamente en Freight Forwarding).
* Experiencia en identificación de errores documentales entre origen y destino.
Habilidades Técnicas
* Inglés nivel B2.
* Conocimiento de Incoterms.
* Manejo de herramientas ofimáticas, especialmente Excel.
Habilidades Blandas
* Foco en servicio al cliente.
* Organización y capacidad de manejo de múltiples tareas.
* Madurez operativa y criterio para la toma de decisiones.
* Orientación al cliente en entornos operativos complejos.
* Alta adaptabilidad y proactividad en la gestión de procesos.
3.3 We value
Experiencia
* Experiencia previa en procesos end to end.
* Manejo de costeo y facturación (billing).
* Experiencia en Freight Forwarding.
* Manejo de CargoWise.
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:50:21
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Title: Expert - OMS
Location: GSC BOG
Coordinate incoming and outgoing shipments from various origins within or outside of the Americas to various destinations worldwide, managing orders, suppliers, and carriers.
Ensure compliance with established SOP processes, generating accurate and timely invoicing.
Monitor and manage vendors and designated carrier contract allocation per the customer’s requirements.
Key Responsibilities:
* Audit system for accuracy and completeness of data information based on booking, receiving and on hand reports received from origins.
* Booking coordination based on documentation, reporting and contracts.
* Ensure all carrier issues are captured and relayed to the customer in a timely manner.
* Track open orders and monitor systems visibility.
* Monitor and report on SOP compliance.
Who can apply:
* Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
* Minimum 2 years experience in international commerce, logistics or transportation.
* Experience managing and coordinating outbound and/or inbound operations.
* Knowledge on Foreign Trade
* Good level of MS Excel and other MS Office tools.
* Fluent communication in English – B2 level (verbal and written).
* Customer service and communication skills.
* Teamwork and autonomy
Relevant information:
* Type of Contract: Indefinite - Directly with DHL Colombia.
* Performance bonus up to 13% of salary
....Read more...
Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-30 08:49:49
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Job Title: Verificador de recepción y despacho
Location: San Salvador
DHL Global Forwarding (DGF) gestiona el flujo de bienes e información a través de la cadena de suministro global de un cliente utilizando transporte aéreo / marítimo / terrestre, servicios de corretaje de aduanas y centros de almacenamiento / distribución dedicados.
Somos parte de Deutsche Post DHL, el proveedor de logística líder mundial con operaciones en más de 220 países.
Visite nuestro sitio de carrera en la web https://careers.dhl.com/amer/es/
Ofrecemos oportunidad de Verificador de recepción y despacho con contrato por tiempo indefinido para el Departamento de Almacenes.
Objetivo de la posición: Garantizar la correcta verificación de los procesos de recepción y despacho farmacéutico y otras categorías de ser requerido, asegurando este acode con los documentos de control y manteniendo la integridad del inventario y el cumplimiento normativo.
Key Responsibilities:
* Verificar cantidades recibidas o despachadas contra documentos oficiales de ingreso o egreso.
* Confirmar que los lotes coincidan con la documentación en cada recepción y despacho.
* Revisar que las presentaciones y conversiones de unidades estén correctas en todo movimiento.
* Validar pedidos antes de salida, asegurando exactitud en unidades, presentaciones y lotes.
* Confirmar fecha de vencimiento de productos antes de su liberación al cliente y notificar cualquier desvío.
* Realizar conteos físicos periódicos y comparar con registros del sistema WMS.
* Documentar diferencias, averías o irregularidades detectadas en los procesos de ingreso y salida.
* Asegurar trazabilidad documental y cumplimiento de BPA y regulaciones farmacéuticas.
* Custodiar y organizar documentos de recepción y despacho, garantizando disponibilidad para auditorías.
* Informar oportunamente al supervisor sobre cualquier diferencia o hallazgo relevante.
* Mantener registros claros y verificables que respalden la correcta ejecución de procesos.
* Velar por la aplicación estricta de procedimientos establecidos internos
* Asegurar que la documentación y controles estén listos para inspecciones regulatorias o de clientes.
Skills / Requirements:
* Técnico farmacéutico, Estudiante o egresado técnico en ingeniería química o industrial, técnico en logística.
* Experiencia mínima de 3 años operaciones logísticas.
* Conocimiento en gestión de recepción y despacho.
* Manejo intermedio/avanzado de Excel.
....Read more...
Type: Permanent Location: San Salvador, SV-SS
Salary / Rate: Not Specified
Posted: 2026-06-30 08:49:15
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Job Title: Customs Admin
Location: Edison, NJ
Job Purpose:
As a Customs Admin at Hillebrand Gori, you will coordinate and process customs administrative work, including helping manage admin tasks, handle information requests, and keep customs activities running smoothly while meeting business needs, customer expectations, and company guidelines.
Success in this role directly impacts operational continuity, customer satisfaction, and financial accuracy across the organization. If you are a dynamic and results-oriented professional with experience in administrative tasks, we would love to hear from you! Join our team at Hillebrand Gori and contribute to our success in delivering 🌍 world-class logistics solutions 📦 to our valued customers.
Key Responsibilities:
* Execute general administrative support plans and processes for a department/ group of professionals
* Support administration of customs and trade compliance plans and processes to facilitate the timely, secure and cost-effective import, export and shipment of materials, equipment, products, packages, and documents across international borders
* Implement customs brokerage activities such as preparing and maintaining shipping records
* Review shipped items and shipping validity dates
* Identify, obtain and collate documents required for certificates for customs clearance
* Perform daily shipment documentation work and other required documents
* Process, handle, distribute and archive all required documents
* Raise bills to customers for services, examine invoices and shipping documents
* Co-ordinate with overseas office to check and verify shipment information
* Communicate with external organizations such as customs authorities or shipping agents to verify customs requirements
* Collaborate with staff members of departments to prepare for the meetings and daily workload
* Take steps to achieve coordinated cooperation of the departments
* Collate, analyze and put forward initial recommendations for process improvement
* Participate in development of process and quality standards in the relevant department
* Implement best practices, resolve recurring issues and suggest modifications in administrative support processes and systems to increase effectiveness and efficiency
Qualifications:
* Strongly preferred: 2+ years of experience in shipping / logistics / supply chain management industry.
* Preferred: prior experience in customer service and/or operations.
* Attention to detail.
* Ability to prioritize and meet deadlines.
* Preferred: experience using transportation management systems.
* Proficiency in Microsoft Office, including Excel, Outlook, Teams.
* Physical ability to communicate clearly and accurately, operate a computer and other office equipment.
Personal attributes:
* Action-oriented
* Collaborative
* Effective communication
* ...
....Read more...
Type: Permanent Location: Edison, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-30 08:49:09
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Wir, die Deutsche Post E-POST Solutions GmbH sind eine hundertprozentige Tochter der Deutschen Post und einer der führenden Lösungsanbieter für die Digitalisierung von Schriftgut und Geschäftskorrespondenzen.
Wir erfassen den klassischen und elektronischen Posteingang nach Vorgaben unserer Kunden und qualifizieren ihn für die digitale Nutzung und Weiterverarbeitung in den Kunden-Systemen.
Wir suchen für unser Team
Produktionsmitarbeiter (m/w/d/
*)
am Standort Böblingen, ab sofort, in Vollzeit und Teilzeit.
Was Dich erwartet:
* Manuelles und maschinelles Öffnen von Postsendungen nach thematischer Zuordnung
* Sortierung und Aufbereitung von Dokumenten zur Digitalisierung
* Registrierung eingehender Sendungen nach definiertem Verfahren
Was wir erwarten:
* gute Deutschkenntnisse (mind.
B1)
* Arbeiten im 2-Schicht-Betrieb (optional auch 3-Schicht-Betrieb)
* Einwandfreies Führungszeugnis.
* Selbstständiges und sorgfältiges Arbeiten
* Teamfähigkeit und Verlässlichkeit
Das bieten wir Dir:
* Ein großes Team, in dem jeder seine Stärken für den gemeinsamen Erfolg einbringt
* Offene und vertrauensvolle Arbeitsumgebung
* Möglichkeiten zur Weiterentwicklung
* Arbeitszeitkonto, Zeitwertkonten
* Attraktives Firmenfahrrad Leasing Modell
* Weitere attraktive Mitarbeiterangebote eines großen Konzerns
Bei Interesse bewirbst Du Dich direkt online oder sendest uns Deine vollständige Bewerbung per E-Mail an: dpeps.bewerbungen@deutschepost.de
Fragen beantworten wir Dir gerne unter obenstehender E-Mail.
Wir freuen uns auf Deine Bewerbung.
....Read more...
Type: Contract Location: Böblingen, DE-BW
Salary / Rate: Not Specified
Posted: 2026-06-30 08:47:41
-
GESTALTE DEN ERFOLG VON DHL EXPRESS AKTIV MIT.
Wir sind weltweit das größte und erfolgreichste Express-Unternehmen und bieten ein einzigartiges Zoll-Ausbildungsprogramm an.
Du hast schon Erfahrung im Zollbereich, deine Matura bzw.
Bachelorabschluss in der Tasche oder merkst, dass Studieren nicht so dein Ding ist? Zudem bestellst du oft online und möchtest einen Einblick erhalten, was dabei im Hintergrund passiert?
Bei uns lernst du, wie alles rund um die Zollabwicklung funktioniert, damit unsere KundInnen schnell zu ihren Waren kommen.
Solltest du noch keine Erfahrung als ZolldeklarantIn haben, wirst du innerhalb von nur 6-9 Monaten von unseren internen und externen TrainerInnen umfassend zum Junior Zolldeklaranten (m/w/d) im Import ausgebildet und kannst im Anschluss an unserem Standort in Guntramsdorf voll durchstarten.
Wenn du Interesse daran hast in unsere einzigartige und internationale Firmenkultur einzutauchen und mit uns etwas zu bewegen, bewirb dich JETZT und verstärke unser Team!
DAS ERWARTET DICH IM AUSBILDUNGSPROGRAMM:
* Einblick in die Logistikbranche gewinnen und damit verbundene Abläufe verstehen lernen
* Kennenlernen unserer Kultur, aller Abläufe, Produkte und Strategie des Unternehmens
* Erlernen des gesamten Zollabwicklungsprozesses (Export)
* Kommunikation mit KundInnen und Behörden
DEINE EXPERTISE:
* Abgeschlossene kaufmännische Ausbildung; Matura von Vorteil
* Ausbildung P36 von Vorteil
* Gute Englischkenntnisse in Wort und Schrift
* Sehr gute MS Office Kenntnisse
DEIN PROFIL:
* motiviert und aufgeschlossen gegenüber Neuem
* lernbereit und interessiert an komplexen Themen
* verantwortungsbewusst und engagiert
* kommunikationsfähig und teamorientiert
DIENSTORT UND DIENSTZEITEN:
* Dienstort Guntramsdorf
* Arbeitszeiten: 13:18-21:30h, 38,5h/Woche
WIR BIETEN DIR:
* Eine einzigartige Firmenkultur in einem dynamischen und internationalen Umfeld
* Intensive Einschulung durch unsere internen und externen TrainerInnen durch unser Buddysystem
* Option auf Smart-Working vorhanden
* Erlernen eines Berufes mit sicherer Zukunftsperspektive
* Eine zertifizierte und allgemein anerkannte Ausbildung
* Herausfordernde, abwechslungsreiche Aufgaben und jede Menge Spaß
* Kollegialer Umgang in einer Du-Kultur
* Coole Firmenevents und echte Wertschätzung
* Diverse Benefits und Mitarbeiteraktionen
Du bist Teil eines hoch motivierten Teams, das für unsere Kunden (m/w/d) herausragenden Service erbringt.
Für diese spannende Aufgabe wird in der Entwicklungsphase zum Zolldeklaranten ein Bruttomonatsgehalt von EUR 2 820 (Basis 38,5h/Woche – KV Beschäftigungsgruppe B + 3% Überzahlung) oder für ausgebildete Zolldeklaranten ab EUR 3 445 (Basis 38,5h/Woche) laut Kollektivvertrag für Speditionsangestellte (Beschäftigungsgruppe C + 3% Überzahlung) geboten, mit der Bereitschaft zur Überzahlung abhängig von beruflich...
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Type: Permanent Location: Guntramsdorf, AT-3
Salary / Rate: Not Specified
Posted: 2026-06-30 08:46:50
-
Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-30 08:43:21
-
Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 08:43:16
-
Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-30 08:43:10
-
Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-06-30 08:43:10
-
Szeretnél részese lenni a világ legnemzetközibb vállalatának? Egy olyan úttörő vállalatnak, amely megreformálta a határokon átnyúló expressz szállítmányozást, és ma már több mint 220 országban és területen van jelen?
Csatlakozz csapatunkhoz Vámügyintézőként, határozatlan idejű szerződéssel! Légy Te is az, aki segít összekötni a világot!Tedd meg az első lépést és jelentkezz – mi már várunk rád!
Feladatok:
* Import vámkezelések bonyolítása az ügyfél megbízásoknak megfelelő eljárás keretében
* Vámkezelésekkel kapcsolatos telefonhívások és e-mailek kezelése, ügyfélkérések, kérdések intézése, megválaszolása illetve továbbítása a megfelelő kollégák számára
* Kapcsolattartás ügyfelekkel
* Import vámokmányok kitöltése és benyújtása a Vámhivatal felé
* Vámáruk bejelentése a Vámhivatal felé
* A vámkezeléssel összefüggésben felmerülő reklamációk alapszintű kezelése
* Aktív részvétel a vámcsoport napi tevékenységében, az ügyek megoldásában
Elvárások:
* Vámügyintézői végzettség
* Megbízható számítógépes ismeretek (excel, word)
* Ügyfél központú szemlélet
* Gyors döntéshozatal
* Stressztűrő, precíz, proaktív személyiség
* Angol nyelvismeret
* Vámügyintézés (elsősorban import) terén szerzett tapasztalat
* Vámos alkalmazások ismerete
* Vámkezelési folyamatok ismerete
* Vámtarifálási ismeretek
Juttatások:
* Cafeteria
* Étkezési támogatás
* Havi bónusz (próbaidő lejárta után)
* AYCM Sportkártya
* Generali élet- és balesetbiztosítás
* Munkaidő: 7:30-16:00
....Read more...
Type: Permanent Location: Budapest, HU-BU
Salary / Rate: Not Specified
Posted: 2026-06-30 08:41:51
-
Grow your Skills.
Shape the World.
Wir sind DHL Freight - ein buntes Team von 13.000 Straßenfrachtexpert:innen und zertifizierten Frachtspezialist:innen aus allen Kulturen.
Wir sind in mehr als 40 Ländern tätig und stolz darauf, unseren Kund:innen die besten Lösungen für den Landtransport bieten zu können.
Dabei sind wir immer auf der Suche nach der nächsten Geschäftsmöglichkeit und erkennen potenzielle Herausforderungen frühzeitig.
Denn uns geht es nicht nur um Frachttransport - uns geht es um nachhaltige und zukunftsweisende Wege, Menschen zu verbinden und ihr Leben zu verbessern und damit unseren Beitrag zu leisten.
Wir suchen motivierte Disponenten (w/m/d) im Nahverkehr für die DHL Freight in Erfurt.
In dieser vielfältigen Rolle verantworten Sie die Frachtlogistik für nationale und internationale Verkehre.
Welche Aufgaben Sie übernehmen
* Sie steuern den Transportablauf! Sie sind für die Disposition und Kontrolle der Touren verantwortlich und verteilen die Aufträge an die Fahrzeuge.
* Sie sind ein Organisationstalent! Sie sind zuständig für die korrekte Abmeldung der Touren und machen eine zuverlässige Übergabe an die Zustelldisponenten.
* Sie behalten den Überblick! Zu Ihren täglichen Aufgaben gehören ebenfalls die Archivierung der Abholrollkarten und Zustellbelege.
Womit Sie uns überzeugen
* Erfahrung: Sie haben eine Ausbildung als Speditionskaufmann/-frau und konnten bereits Erfahrung in dem Berufsfeld sammeln.
Alternativ verfügen Sie über eine kaufmännische Ausbildung in Kombination mit praktischer Erfahrung im Speditions- und Logistikumfeld.
* Persönlichkeit: Sie haben Spaß an der Arbeit und vor allem an Herausforderungen.
An Ihrem Job schätzen Sie besonders, dass nicht jeder Tag gleich ist und Sie Lösungen für Probleme finden.
Sie können professionell und flexibel auf ungeplante Situationen reagieren und arbeiten stets kundenorientiert.
Sie sind improvisationsfähig und haben ein gutes Koordinationsvermögen.
* Kenntnisse: Sie sind ein Kommunikations-Profi und verfügen über einen sehr guten Umgang mit MS Office.
Sie haben idealerweise bereits Kenntnisse in der Zollabwicklung und sind vertraut mit der englischen Sprache.
Unsere Kultur und Benefits
DHL Freight ist als TOP EMPLOYER® und Great Place to Work zertifiziert – und das aus gutem Grund.
Unsere Unternehmenskultur lebt von persönlichem Engagement: für unsere Kund:innen, füreinander, für unsere Gesellschaft und für die Umwelt.
Wir fördern Talente, belohnen exzellente Leistungen und schaffen Raum für individuelle Entwicklung – sei es innerhalb Deutschlands, in anderen Geschäftsbereichen oder weltweit.
Vielfalt ist für uns gelebte Realität: Wir begrüßen Bewerbungen unabhängig von Geschlecht, Behinderung, Herkunft, Religion, Alter oder sexueller Identität.
Besonders engagieren wir uns für die Förderung von Women@Freight.
Was Sie außerdem bei uns erwartet:
* Attraktive ...
....Read more...
Type: Permanent Location: Erfurt, DE-TH
Salary / Rate: Not Specified
Posted: 2026-06-30 08:41:05
-
Your Job
Georgia-Pacific is now hiring a Quality Manager at our corrugated facility in Sheboygan, WI.
As a member of the plant leadership team, the Quality Manager is responsible formanaging quality and processeswhile partneringwith the operations, commercial teams, and customers to ensure we produce and deliver corrugated products that meet our customers' needs.
Our Team
The team at Sheboygan specializes in corrugator/ converting for box making, where they support the self -actualization of their employees.
This position provides opportunities for promotion both in Sheboygan as well as many other Georgia-Pacific and Koch facilities across the country.
Come join our team! To learn more about this facility and our Packaging division, please visit: www.gppackaging.com
What You Will Do
* Foster a culture of continuous improvement to improve process control, quality, yields, and reduce defects
* Lead quality process improvements within the facility
* Interface with internal and external customers to assure quality expectations are met
* Lead quality training initiatives for employees
* Champion Product Stewardship Food Safety process
* Facilitate team meetings to improve the quality process
* Manage Monthly Quality Report for Leadership Team
* Assure vendors are meeting our material specifications
* Track, monitor, and report to leadership and teams on quality performance
* Be part of the leadership team that drives safety performance within the facility
* Administer corporate computer systems involving plant floor data collection and customer complaints
* Manage all measuring equipment to ensure GP compliance
Who You Are (Basic Qualifications)
* Previous leadership experience managing quality and process improvements in a manufacturing, industrial, or military environment
* Previous Root Cause Analysis (RCA) and/or Cause Mapping experience
* Previous experience with managing and maintaining customer relations through written and verbal follow-up that includes email correspondence and video conferencing, as well as onsite visits
* Previous experience with quality management systems
* Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
What Will Put You Ahead
* Bachelor's Degree or higher in a STEM Discipline
* Statistical Process Control experience
* Lean/Six Sigma experience
* Previous experience working with BVP and KIWI information systems
* HAACP Certification
* Previous experience with Safe Quality Food (SQF) and /or Brand Reputation Compliance Global Standards (BRCGS)
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The ac...
....Read more...
Type: Permanent Location: Sheboygan, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-29 08:38:52
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-29 08:38:22
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-06-29 08:38:19
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-29 08:38:15
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Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-06-29 08:38:13
