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Company
Federal Reserve Bank of Boston
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, FedNow®, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), and Check Services.
We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization.
Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.
The Federal Reserve has developed a new interbank 24x7x365 real-time gross settlement (RTGS) platform with integrated clearing functionality, called the FedNow Service.
This service enables financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds.
This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.
This internship will be primarily on-site at our Boston office.
As an SQE intern, you have the coding skills of a developer and a passion for driving quality into the product at all phases of the product delivery lifecycle.
As member of the FedNow program, you will have the chance and support to develop truly innovative test automation solutions.
You will have an opportunity to help shape the future of test automation by contributing to the creation of frameworks while working in a cutting-edge continuous integration and delivery model.
Working closely with the software developers, you will contribute to automated testing solutions by participating in many facets of automation, including integration testing, back-end testing, data validations, API and so much more.
RESPONSIBILITIES
· Partner with a mentor to understand the current code base, setup your environments, and get ready to participate
· Collaborating with product owners, subject matter experts and develop testing strategies and approaches to support multiple distributed agile teams
· Write effective code to add or modify testing frameworks and write automated test cases using the latest technologies
· Reproduce defects in your local environment, integration environments, and write code to fix the bugs
· Participating in activities focused around the agile software development cycle
· Designing, developing and supporting test automation, participating in test planning and bug triages
· Contributing and collaborating on test frameworks, environments, tool selection and infrastructure
· Identifying data requirements and generating and maintaining test data
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
· Curious about software quality engineering in a large-scale environment
· Famili...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: 26.9
Posted: 2026-04-19 07:48:26
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Description de poste
Le Directeur Croissance et Innovation joue un rôle central dans l’évolution stratégique du portefeuille de solutions logicielles de MédiSolution.
En étroite collaboration avec le Vice‑Président R&D et le comité exécutif, il définit, orchestre et exécute la stratégie produit afin de soutenir la croissance, moderniser les plateformes et accélérer la transition vers un modèle SaaS.
À la tête d’une équipe de gestionnaires de produit, il inspire, mobilise et encadre les équipes responsables de la stratégie produit, en s’assurant que chaque initiative est alignée avec les priorités d’affaires, les besoins des clients et les orientations technologiques de l’entreprise.
Son leadership contribue directement à l’innovation, la performance organisationnelle et l’impact des solutions dans le réseau de la santé au Québec, en positionnant l’entreprise comme un acteur incontournable de la transformation numérique du secteur.
Responsabilités principales
* Leadership stratégique :
+ Définir et porter les strategies de croissance et d’innovation pour l’ensemble du portefeuille de produits logiciels dans le secteur de la santé.
+ Diriger et inspirer une équipe de gestionnaires de produit en favorisant une culture axée sur l’impact, l’innovation et l’exécution.
* Stratégie produit et transformation numérique :
+ Élaborer et maintenir la feuille de route stratégique des produits, incluant la migration vers un modèle SaaS moderne, scalable et sécuritaire.
+ Aligner les initiatives produit avec les objectifs du comité exécutif et les orientations technologiques de l’entreprise.
* Gestion de portefeuille et exécution :
+ Superviser la priorisation des initiatives, la cohérence du portefeuille et la gestion des dépendances interéquipes.
+ Assurer la livraison des projets stratégiques tout en respectant les échéanciers, les budgets et les objectifs d'affaires.
* Gestion du capital humain :
+ Développer les compétences des gestionnaires de produit et optimiser l’affectation des ressources selon les priorités stratégiques.
+ Encadrer, mobiliser et soutenir les membres de l’équipe pour maximiser leur performance et leur croissance professionnelle.
* Collaboration interfonctionnelle :
+ Travailler étroitement avec les équipes R&D, architecture, TI, SAC/SP et ventes pour assurer une cohérence globale des décisions produit.
+ Agir comme principal point de contact pour le comité exécutif concernant la stratégie produit, la performance du portefeuille et l’évolution du marché.
* Performance et gouvernance :
+ Définir, suivre et analyser les indicateurs clés (KPIs) liés à la performance des produits, à la satisfaction client et à l’avancement de la transition SaaS.
+ Assurer une gouvernance rigour...
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Type: Permanent Location: Quebec City, CA-QC
Salary / Rate: 110000
Posted: 2026-04-19 07:47:31
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This position is a full-time IT support and field services role for a software company in Carrollton, GA.
The technician provides technical support, installs and supports the company’s proprietary law enforcement and fingerprinting software, assists engineering with testing and bug fixes, and maintains internal IT systems.
The role combines Level 1–3 IT support, customer service, and some administrative work.
Key Responsibilities
* Install, configure, troubleshoot, and repair hardware and software (PCs, servers, printers, mobile devices, etc.).
* Support customers by phone, remote tools, and on-site visits.
* Install and train customers on the company’s fingerprinting and law enforcement software.
* Travel to customer locations for support or installations (0–40% depending on workload).
* Help maintain internal IT infrastructure including servers, firewalls, switches, and networks.
* Assist engineering with testing, bug fixes, and hardware integration.
* Participate in a rotating on-call support schedule for after-hours issues.
Key Requirements
* At least 2 years of IT support or technical field service experience.
* Ability to troubleshoot Windows systems, Microsoft Office, and common IT tools.
* Basic understanding of networking concepts (IP addressing, DHCP, DNS).
* Strong communication and customer service skills.
* Ability to travel, lift equipment, and pass a fingerprint-based background check.
* Must have a clean driving record and reliable transportation.
Preferred Qualifications
* Technical degree or IT certifications.
* Experience with network hardware, Windows Server, Active Directory, databases, or VOIP.
* Skills in PC imaging, wiring/network cabling, or documentation.
Compensation & Work Setup
* Base salary: ~$42,000/year (hourly).
* Additional on-call pay, overtime, and possible bonuses.
* Full-time position with a mandatory 90-day in-office probationary period.
* Mostly office-based with some travel and partial remote work options.
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Type: Permanent Location: Carrollton, US-GA
Salary / Rate: 20.19
Posted: 2026-04-19 07:47:25
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•Job Summary
We are looking for a highly motivated and experienced Manager to lead our team of Windows Support Engineers.
The role involves overseeing the administration, maintenance, and support of Windows-based systems, ensuring operational excellence, and aligning team efforts with organizational goals.
The ideal candidate will have strong leadership skills, technical expertise, and a proactive approach to problem-solving and team development.
Key Responsibilities
Team Leadership:
* Supervise, mentor, and develop a team of Windows Support Engineers.
* Delegate tasks and projects effectively, ensuring team productivity and performance.
* Conduct regular team meetings, performance reviews, and individual check-ins.
Operations Management:
* Oversee the maintenance and support of Windows servers, desktops, and related infrastructure.
* Ensure efficient incident and problem management processes, minimizing downtime.
* Monitor system performance metrics and ensure compliance with SLAs.
* Manage escalation processes and ensure timely resolution of critical issues.
Strategic Planning:
* Develop and implement strategies to improve system reliability, performance, and security.
* Identify opportunities for automation and process optimization.
* Contribute to infrastructure planning, upgrades, and migrations.
* Collaborate with IT leadership to align team goals with organizational objectives.
Technical Oversight:
* Provide guidance on complex technical issues and escalations.
* Ensure best practices are followed in the configuration, patching, and security of Windows systems.
* Oversee Active Directory, Group Policy, and domain management.
* Stay updated on industry trends and emerging technologies to recommend enhancements.
Documentation and Reporting:
* Ensure accurate and up-to-date documentation of systems, processes, and policies.
* Generate reports on team performance, incident trends, and system health for senior management.
* Track and report on key performance indicators (KPIs) for system and team effectiveness.
Required Skills and Qualifications
Technical Skills:
* Extensive experience with Windows Server (2016/2019/2022), Windows 10/11, and Active Directory.
* Proficiency in Group Policy management, DNS, DHCP, and PowerShell scripting.
* Knowledge of virtualization platforms like Hyper-V, Azure or VMware.
* Familiarity with cloud platforms (e.g., Microsoft Azure, AWS) and hybrid environments.
* Strong understanding of IT security protocols and compliance standards.
Management Skills:
* Proven experience managing IT teams, particularly in Windows support.
* Strong organizational, decision-making, and conflict-resolution skills.
* Ability to prioritize and manage multiple projects simultaneously.
* Exceptional communication and interpersonal abilities.
Education and Certifications
...
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Type: Permanent Location: Gujrat, IN-GJ
Salary / Rate: 842582
Posted: 2026-04-19 07:47:25
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Engineer, IT Quality Management
As an Engineer for SaaS & Cloud Integrations, you will be a key technical contributor to the digital backbone of our quality & compliance systems globally.
This hands-on role is the critical bridge between our physical manufacturing processes and the digital quality systems that govern them.
You will specialize in implementing, configuring, and supporting our enterprise quality and document management platforms, ensuring our operations are compliant, reliable, and continuously improving through data-driven insights.
You will be part of a team that is transforming how Elanco ensures quality, moving towards a future of frictionless, automated systems that empower our end-users.
Your Responsibilities:
* System Design and Configuration: Contribute to the design and configuration of enterprise quality and document management platforms.
You will be responsible for building and modifying quality workflows, lifecycle states, and document hierarchies to ensure our systems are simple, compliant, and always audit-ready for regulatory agencies.
* User-Centric Process Optimization: Obsess over the end-user experience by analyzing manufacturing and laboratory workflows.
You will leverage PaaS/SaaS capabilities and embedded system telemetry to design and implement process improvements that are intuitive, reduce cycle times, and replace manual, paper-driven processes with automated controls.
* Platform Integration and Evolution: Contribute to the evolution of our IT landscape by integrating quality platforms with other critical systems, including ERP, LIMS, and shop-floor data sources.
You will help build a service-oriented ecosystem that ensures data integrity, availability, and synchronization, moving us toward a future of frictionless, automated quality.
* Lean Validation & Compliance: Execute validation protocols for system enhancements, generating lean documentation to ensure platforms remain compliant with cGMP/cGLP and data integrity requirements without over-engineering.
* System Management and Support: Provide frontline te...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 101200
Posted: 2026-04-19 07:45:40
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Job Description:
The purpose of Associate Manager/Manager/Senior Manager - Regulatory, is to work cross functionally with Elanco R&D groups, Manufacturing and Quality to develop the global regulatory strategy, oversee submission preparation and meet the reporting requirements for the Authorization and Maintenance of registrations of new animal drugs with global regulatory agencies.
Demonstrated knowledge of the drug development process and regulatory submissions with expertise in end-to-end life cycle management (LCM) of a multitude of complex pharmaceutical dosage forms.
Design/develop regulatory strategy for geo-expansion of marketed products with a focus on creativity and innovation, maximizing the business benefit balanced with regulatory compliance.
Maintain a positive collaboration and partnership with internal groups in R&D, Quality, Manufacturing and with global regulatory business partners of Elanco.
Contribute to pre-submission preparation and proactively communicate regulatory strategy, key issues and any other critical topics throughout the life cycle in an adequate and timely manner to interdisciplinary project teams, while applying the global strategy into submissions.
Ensure the required documentation and any content, quality and/or timelines for global submissions are communicated to the appropriate teams and tracked according to the functional procedures
Keep knowledge up to date regarding regulatory guidelines and requirements in all global regions as well as for new technical trends.
Minimum Qualification (education, experience and/or training, required certifications):
Degree in Science (BSc; MSc, B.Pharm/M.Pharm, Postgraduate in Vet Sciences etc.,)
Minimum Experience:
5+ years in Global Regulatory Affairs
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
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Type: Permanent Location: Bengaluru, IN-KA
Salary / Rate: Not Specified
Posted: 2026-04-19 07:45:23
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Associate Manager - R&D Project Management
This role drives the application and integration of key project management processes and tools across teams and/or subsets of teams to deliver assets and portfolio value with quality on time, on budget and within scope. This role will implement sound project management process across product development teams and partners as needed with other project management functions in Elanco to deliver global, sustainable solutions in project management. The individual in this role is expected to exhibit key leadership behaviors which enable innovative solutions, a positive and motivating work environment, ultimately accelerating Best in Innovation.
Your Responsibilities:
Project Planning & Execution
* Coordinate with R&D project teams in planning and executing key deliverables using MS Project, Project Online (POL), Project Management principles, risk management tools and other PM tools.
* Monitor project timelines, budgets, and risks, ensuring proactive communication of changes or delays.
* Maintain up-to-date project plans, milestones, and documentation in business systems.
* Ensure deliverables are completed on schedule and within budget, escalating deviations appropriately.
Budget & Resource Management
* Partner with Project Teams and Procurement to update, track and manage project budgets using POL, SAP and other systems.
* Contribute to forecasting and variance analysis, providing insights into cost drivers and resourcing needs.
Stakeholder Communication
* Facilitate regular project meetings, document decisions, and follow up on key actions.
* Communicate project progress, risks, and dependencies to stakeholders, ensuring transparency and alignment.
* Build effective relationships with internal functions including Research and Development, Regulatory, Quality, Manufacturing, Innovation Strategy, Marketing, Finance and other key stakeholders.
Risk & Quality Oversight
* Lead risk identification and mitigation planning to ensure proactive management of potential project issues.
* Maintain accurate,...
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Type: Permanent Location: Bengaluru, IN-KA
Salary / Rate: Not Specified
Posted: 2026-04-19 07:45:20
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Your Job
As a Solutions Architect on our Enterprise Service Management (ESM) team, you will shape how Koch businesses deliver frictionless, scalable, and value driven services across the enterprise.
In this role, you will combine broad architectural experience with deep platform understanding, anchored in ServiceNow but extending into adjacent technology concepts such as M365/Copilot, automation frameworks, integration layers, CMDB/data models, and workflow technologies.
You will serve as a trusted consulting partner to business and technical teams, helping them translate complex problems into intuitive, sustainable solutions.
You'll work closely with Enterprise Architects, Developers, Analysts, and Product Owners to design technical solutions that create value for the Koch businesses.
Our Team
The Koch Technologies Enterprise Service Management (ESM) team is responsible for empowering Koch businesses to deliver effortless and highly valuable services in all shapes and forms via automation, workflows, and data leveraging our primary platform, ServiceNow.
Our team continually strives to transform service delivery by means of people, process, and technology.
We work as a global team, seek ways to break down silos, and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA / Lisle, IL / Auburn Hills, MI and requires an onsite presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Architect innovative solutions in collaboration with cross-functional teams.
* Develop forward-looking POV's incorporating emerging trends, key concepts and capabilities in the market.
* Lean into curiosity and new ideas.
Use experimental discovery to prove or disprove those ideas.
* Engage, challenge, and create reference architectures, frameworks, and patterns for Koch Technologies.
Publish artifacts in a central architecture repository.
* Act as a mentor, providing on-going coaching and mentoring to peers, enabling their continued growth.
* Continually strengthen your knowledge network across Koch Technologies and the businesses.
Collaborate and partner to leverage your comparative advantage across the organization.
* Be a driving force of our ESM AI Strategy.
* Proactively identifying opportunities to continuously leverage ServiceNow platform.
Exploring and bringing opportunities across the platform on LSD, ITSM, ITOM, SPM, HRSD.
* Participate in Technology Advisory Board discussions driving alignment on best practices and decisions.
* Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
* Drive innovative business solutions and digital transformation.
* Technical point of contact for any blockers faced by developers, administrators.
* Actively participat...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-19 07:16:45
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Your Job
As a Solutions Architect on our Enterprise Service Management (ESM) team, you will shape how Koch businesses deliver frictionless, scalable, and value driven services across the enterprise.
In this role, you will combine broad architectural experience with deep platform understanding, anchored in ServiceNow but extending into adjacent technology concepts such as M365/Copilot, automation frameworks, integration layers, CMDB/data models, and workflow technologies.
You will serve as a trusted consulting partner to business and technical teams, helping them translate complex problems into intuitive, sustainable solutions.
You'll work closely with Enterprise Architects, Developers, Analysts, and Product Owners to design technical solutions that create value for the Koch businesses.
Our Team
The Koch Technologies Enterprise Service Management (ESM) team is responsible for empowering Koch businesses to deliver effortless and highly valuable services in all shapes and forms via automation, workflows, and data leveraging our primary platform, ServiceNow.
Our team continually strives to transform service delivery by means of people, process, and technology.
We work as a global team, seek ways to break down silos, and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA / Lisle, IL / Auburn Hills, MI and requires an onsite presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Architect innovative solutions in collaboration with cross-functional teams.
* Develop forward-looking POV's incorporating emerging trends, key concepts and capabilities in the market.
* Lean into curiosity and new ideas.
Use experimental discovery to prove or disprove those ideas.
* Engage, challenge, and create reference architectures, frameworks, and patterns for Koch Technologies.
Publish artifacts in a central architecture repository.
* Act as a mentor, providing on-going coaching and mentoring to peers, enabling their continued growth.
* Continually strengthen your knowledge network across Koch Technologies and the businesses.
Collaborate and partner to leverage your comparative advantage across the organization.
* Be a driving force of our ESM AI Strategy.
* Proactively identifying opportunities to continuously leverage ServiceNow platform.
Exploring and bringing opportunities across the platform on LSD, ITSM, ITOM, SPM, HRSD.
* Participate in Technology Advisory Board discussions driving alignment on best practices and decisions.
* Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
* Drive innovative business solutions and digital transformation.
* Technical point of contact for any blockers faced by developers, administrators.
* Actively participat...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-04-19 07:16:43
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Your Job
As a Solutions Architect on our Enterprise Service Management (ESM) team, you will shape how Koch businesses deliver frictionless, scalable, and value driven services across the enterprise.
In this role, you will combine broad architectural experience with deep platform understanding, anchored in ServiceNow but extending into adjacent technology concepts such as M365/Copilot, automation frameworks, integration layers, CMDB/data models, and workflow technologies.
You will serve as a trusted consulting partner to business and technical teams, helping them translate complex problems into intuitive, sustainable solutions.
You'll work closely with Enterprise Architects, Developers, Analysts, and Product Owners to design technical solutions that create value for the Koch businesses.
Our Team
The Koch Technologies Enterprise Service Management (ESM) team is responsible for empowering Koch businesses to deliver effortless and highly valuable services in all shapes and forms via automation, workflows, and data leveraging our primary platform, ServiceNow.
Our team continually strives to transform service delivery by means of people, process, and technology.
We work as a global team, seek ways to break down silos, and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA / Lisle, IL / Auburn Hills, MI and requires an onsite presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Architect innovative solutions in collaboration with cross-functional teams.
* Develop forward-looking POV's incorporating emerging trends, key concepts and capabilities in the market.
* Lean into curiosity and new ideas.
Use experimental discovery to prove or disprove those ideas.
* Engage, challenge, and create reference architectures, frameworks, and patterns for Koch Technologies.
Publish artifacts in a central architecture repository.
* Act as a mentor, providing on-going coaching and mentoring to peers, enabling their continued growth.
* Continually strengthen your knowledge network across Koch Technologies and the businesses.
Collaborate and partner to leverage your comparative advantage across the organization.
* Be a driving force of our ESM AI Strategy.
* Proactively identifying opportunities to continuously leverage ServiceNow platform.
Exploring and bringing opportunities across the platform on LSD, ITSM, ITOM, SPM, HRSD.
* Participate in Technology Advisory Board discussions driving alignment on best practices and decisions.
* Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
* Drive innovative business solutions and digital transformation.
* Technical point of contact for any blockers faced by developers, administrators.
* Actively participat...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-19 07:16:41
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Your Job
As a Solutions Architect on our Enterprise Service Management (ESM) team, you will shape how Koch businesses deliver frictionless, scalable, and value driven services across the enterprise.
In this role, you will combine broad architectural experience with deep platform understanding, anchored in ServiceNow but extending into adjacent technology concepts such as M365/Copilot, automation frameworks, integration layers, CMDB/data models, and workflow technologies.
You will serve as a trusted consulting partner to business and technical teams, helping them translate complex problems into intuitive, sustainable solutions.
You'll work closely with Enterprise Architects, Developers, Analysts, and Product Owners to design technical solutions that create value for the Koch businesses.
Our Team
The Koch Technologies Enterprise Service Management (ESM) team is responsible for empowering Koch businesses to deliver effortless and highly valuable services in all shapes and forms via automation, workflows, and data leveraging our primary platform, ServiceNow.
Our team continually strives to transform service delivery by means of people, process, and technology.
We work as a global team, seek ways to break down silos, and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA / Lisle, IL / Auburn Hills, MI and requires an onsite presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Architect innovative solutions in collaboration with cross-functional teams.
* Develop forward-looking POV's incorporating emerging trends, key concepts and capabilities in the market.
* Lean into curiosity and new ideas.
Use experimental discovery to prove or disprove those ideas.
* Engage, challenge, and create reference architectures, frameworks, and patterns for Koch Technologies.
Publish artifacts in a central architecture repository.
* Act as a mentor, providing on-going coaching and mentoring to peers, enabling their continued growth.
* Continually strengthen your knowledge network across Koch Technologies and the businesses.
Collaborate and partner to leverage your comparative advantage across the organization.
* Be a driving force of our ESM AI Strategy.
* Proactively identifying opportunities to continuously leverage ServiceNow platform.
Exploring and bringing opportunities across the platform on LSD, ITSM, ITOM, SPM, HRSD.
* Participate in Technology Advisory Board discussions driving alignment on best practices and decisions.
* Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
* Drive innovative business solutions and digital transformation.
* Technical point of contact for any blockers faced by developers, administrators.
* Actively participat...
....Read more...
Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-19 07:16:41
-
Your Job
As a Solutions Architect on our Enterprise Service Management (ESM) team, you will shape how Koch businesses deliver frictionless, scalable, and value driven services across the enterprise.
In this role, you will combine broad architectural experience with deep platform understanding, anchored in ServiceNow but extending into adjacent technology concepts such as M365/Copilot, automation frameworks, integration layers, CMDB/data models, and workflow technologies.
You will serve as a trusted consulting partner to business and technical teams, helping them translate complex problems into intuitive, sustainable solutions.
You'll work closely with Enterprise Architects, Developers, Analysts, and Product Owners to design technical solutions that create value for the Koch businesses.
Our Team
The Koch Technologies Enterprise Service Management (ESM) team is responsible for empowering Koch businesses to deliver effortless and highly valuable services in all shapes and forms via automation, workflows, and data leveraging our primary platform, ServiceNow.
Our team continually strives to transform service delivery by means of people, process, and technology.
We work as a global team, seek ways to break down silos, and leverage individual and team aptitudes to create a competitive advantage and exceptional value for our customers.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA / Lisle, IL / Auburn Hills, MI and requires an onsite presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Architect innovative solutions in collaboration with cross-functional teams.
* Develop forward-looking POV's incorporating emerging trends, key concepts and capabilities in the market.
* Lean into curiosity and new ideas.
Use experimental discovery to prove or disprove those ideas.
* Engage, challenge, and create reference architectures, frameworks, and patterns for Koch Technologies.
Publish artifacts in a central architecture repository.
* Act as a mentor, providing on-going coaching and mentoring to peers, enabling their continued growth.
* Continually strengthen your knowledge network across Koch Technologies and the businesses.
Collaborate and partner to leverage your comparative advantage across the organization.
* Be a driving force of our ESM AI Strategy.
* Proactively identifying opportunities to continuously leverage ServiceNow platform.
Exploring and bringing opportunities across the platform on LSD, ITSM, ITOM, SPM, HRSD.
* Participate in Technology Advisory Board discussions driving alignment on best practices and decisions.
* Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
* Drive innovative business solutions and digital transformation.
* Technical point of contact for any blockers faced by developers, administrators.
* Actively participat...
....Read more...
Type: Permanent Location: Auburn Hills, US-MI
Salary / Rate: Not Specified
Posted: 2026-04-19 07:16:40
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Company
Federal Reserve Bank of Richmond
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.
We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
All brought together in a work environment where you can truly find balance.
About the Opportunity
The Federal Reserve System (FRS) National Incident Response Team (NIRT) has an immediate opening for an Incident Response Advisor position, reporting to a Senior Manager Information Security.
The NIRT, a national service provider for the FRS, delivers effective intrusion detection, incident response, forensics, security intelligence, threat assessment, and penetration testing services.
The role is for an experienced incident response professional.
You will be expected to be able to investigate and respond to security events within the FRS with minimal oversight.
Additionally, as you gain experience you will be expected to lead larger and more impactful incidents.
The ideal candidate will have some more specialized skills such as Security Operations Center (SOC) support, disk and/or memory forensics, phone forensics, malware analysis, and/or threat hunting skills.
Hours: The core hours are day shift in your local time zone.
You may also occasionally be required to work overnights, weekends or holidays due to high severity incident and/or coverage concerns.
This position will have the ability to work remotely, within a commutable distance to a Federal Reserve Bank location.
What You Will Do:
* Perform security event triage and analysis with knowledge in current security threats and techniques.
* Manage and lead security incidents and conduct incident analysis, containment, protection, mitigation, and recovery activities across the FRS.
* Perform and lead incident response workflow processes.
* Analyze all relevant data sources for attack indicators and potential network and host compromises.
* Respond to different attack vectors such as data exfiltration, DDoS, malware, insider risk, and phishing.
* Develop scripts and tools to improve the efficiency of incident detection and response processes.
* Lead investigations.
* Identify gaps/opportunities for enhancements to workflows and processes for enhancing the incident...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: 1
Posted: 2026-04-18 08:26:38
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Company
Federal Reserve Bank of Richmond
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic and diverse team of mission-driven professionals to strengthen and protect our economy and our communities.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
All brought together in a flexible work environment where you can truly find balance.
Onsite presence is required.
About the Opportunity
The Enterprise Resources Planning department has an immediate opening for an AI Solutions Engineer, reporting to Senior Manager - Product Manager.
The Enterprise Resource Planning (ERP) Support Office seeks an AI Solutions Engineer with Cloud experience to bring AI innovation across our enterprise while building the Platform-as-a-Service (PaaS) foundation that enables it.
This is a ground-floor opportunity to be a part of driving how AI transforms HR, finance, and procurement—while establishing the cloud platform capabilities needed to scale those solutions.
You'll begin by deploying and configuring native AI features within ERP vendor platforms (intelligent agents, assistants, automation), then progressively build the platform capabilities needed for custom AI applications, advanced integrations, and end-to-end automation solutions that connect across the enterprise.
Your cloud engineering experience will be instrumental in developing deployment pipelines and engineering processes as we mature our PaaS capabilities.
This is a fully onsite position located in Richmond, Boston and Kansas District location.
What You Will Do:
* Translate business and operational challenges into practical AI opportunities and technical solutions
* Deploy and configure AI capabilities in ERP platforms and products such as Workday and SAP Ariba (AI agents, assistants, automation features)
* Build custom AI solutions including intelligent agents, chatbots and automation leveraging Gen AI and LLMs as platform maturity increases
* Define and document technical specifications for deploying ERP and AI solutions and capabilities.
* Lead AI projects from concept to production, ensuring business alignment and measurable ROI
* Enable PaaS environments within Workday and SAP to support AI deployments and future custom development
* Help develop deployment pipelines and engineering processes as we establish PaaS services, bringing your cloud engineering expertise
* Configure and integrate platform services, security, and governance with corporate clo...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: 1
Posted: 2026-04-18 08:26:36
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Business Analyst – SoftWriters
Empower LTC Pharmacies.
Save Lives.
Build the Future of Healthcare Technology.
About SoftWriters
SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately.
As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.
The Opportunity
We're seeking a Business Analyst to join our growing team and help shape the future of healthcare technology.
In this role, you'll partner closely with Product Owners, Product Managers, and subject matter experts to translate customer and operational needs into clear, actionable requirements that enable high-quality product delivery and measurable business outcomes.
The Product Team owns the core product experience and customer satisfaction while also serving as the force that takes the AI and automation advancements coming out of Alpha Lab and Engineering and scales them into the hands of as many customers as possible.
It's meaningful, high-impact work — and we're growing the team to meet the moment.
Location: Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports to: Group Product Manager
What You’ll Do
* Gather, analyze, and document business and system requirements through close stakeholder collaboration
* Perform workflow, gap, and impact analysis to identify opportunities for improvement
* Translate requirements into clear specifications, use cases, and acceptance criteria that are testable and development-ready
* Support backlog refinement by ensuring work items are well-defined, aligned, and clearly understood by delivery teams
* Participate in validation activities including user acceptance testing and defect triage
* Maintain accurate documentation for product functionality, workflows, and release changes
* Identify risks, inconsistencies, and dependencies within requirements
* Define requirements for automation and AI-assisted features, including inputs, outputs, rules, and expected behavior
* Translate business workflows into structured decision points suitable for AI-enabled solutions
What We’re Looking For
Required:
* Bachelor’s degree in business, technology, healthcare, or a related field, or equivalent practical experience
* 2+ years of experience in business analysis, requirements gathering, or a related customer‑facing or technical role within enterprise or healthcare software
* Proven experience gathering, analyzing, and documenting business and system requirements
* Ability to translate business needs into clear, structured specifications and acceptance criteria
* Experience collaborating with cross-functional teams including engineering, QA, and business stakeholders
* Strong analytical, problem-solving, and communication skills
* Foundationa...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:25:04
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Job Description
Key Responsibilities
* Design and implement AI-driven workflows to support and optimize the full course lifecycle, from curriculum structuring to final delivery
* Build and maintain automation pipelines for curriculum outlining, content structuring, transcript processing, quiz generation, and multimedia workflows
* Develop AI-assisted tools and backend systems to streamline course creation, learner support, and operational processes
* Apply machine learning, natural language processing, and generative AI techniques to improve content quality, workflow efficiency, and scalability
* Build and optimize data pipelines to handle educational content, including textual, video, and multimedia data
* Develop analytics and reporting solutions to monitor learner engagement, workflow performance, and product effectiveness
* Analyze data to identify inefficiencies, bottlenecks, and opportunities for optimization across course lifecycle workflows
* Create dashboards and reporting systems to provide visibility into learner behavior, content performance, and operational metrics
* Support and expand scalable AI-enabled workflows for multimedia content, including video, slides, and interactive formats
* Design, develop, and maintain full-stack web applications (front-end UI + backend services) that operationalize AI workflows for course development and delivery teams
* Build and document APIs and integrations (e.g., content systems, LMS tooling, analytics platforms), including authentication/authorization, observability, and error handling
* Own the build, release, and deployment lifecycle for web services and applications, including CI/CD, environment configuration, and performance/security best practices
* Collaborate with subject matter experts (SMEs), program teams, and stakeholders to translate requirements into practical technical solutions
* Proactively identify and lead improvements across CPE workflows, taking ownership of automation initiatives and system enhancements
* Support coordination of development efforts, including task tracking, timeline management, and ensuring alignment across cross-functional teams
* Document systems, workflows, and implementation logic to support scalability, maintainability, and long-term adoption
* Coordinate delivery with teammates and align timelines and resources to suit business timelines.
Minimum Qualifications:
* Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field
* Experience with AI-assisted and agentic development tools (e.g., Claude, Cursor) for rapid prototyping and iteration
* Strong understanding of Machine Learning, Deep Learning, and Generative AI concepts
* Experience working with Python, APIs, automation workflows, and backend systems
* Experience with web development fundamentals and modern full-stack patterns (...
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Type: Contract Location: Hoboken, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-18 08:24:35
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About Harris
Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions serving Public Sector, Schools, Utilities, and Healthcare organizations across North America.
Since 1976, Harris has built a reputation for delivering robust, feature-rich solutions and long-term customer partnerships.
About the Role
Our Corporate IT team seeking an experienced Office 365 Engineer, with a strong emphasis on Exchange, Teams and, Active Directory (AD)/identity management.
This role is responsible for designing, implementing, and maintaining Exchange (on-premises and hybrid), Teams and, Azure AD (Microsoft Entra ID).
Key Responsibilities
* Lead the design, configuration, and ongoing administration of Exchange Online within the Microsoft 365 tenant, including mailbox provisioning, shared/resource mailboxes, distribution groups, Tenant to Tenant migration projects.
* Architect and manage end-to-end mail flow including send/receive connectors, transport rules, smart host relay, third-party gateway integrations (e.g., Mimecast, Proofpoint), and DNS records (MX, SPF, DKIM, DMARC)
* Serve as the primary owner of Exchange Online Protection (EOP) and Microsoft Defender for Office 365, configuring and tuning anti-phishing, anti-spam, safe links, safe attachments, and protection policies
* Act as the Tier 3/4 escalation point for all email-related incidents including NDRs, mail flow failures, spoofing, BEC attacks, and malware delivery events, with full Root Cause Analysis (RCA) documentation
* Design, deploy, and maintain Microsoft 365 DLP policies across Exchange Online, Teams, SharePoint, and OneDrive in alignment with GDPR, and HIPAA requirements, tuning conditions and exceptions to minimize false positives
* Administer Microsoft Purview compliance solutions including retention policies, sensitivity labels, MRM, litigation holds, eDiscovery (Content Search and Premium), communication compliance, and insider risk management policies
* Manage email authentication posture by continuously validating and enforcing SPF, DKIM, and DMARC configurations, reviewing Microsoft Secure Score recommendations
* Develop and maintain PowerShell automation scripts for Exchange Online bulk operations, user lifecycle workflows (onboarding/offboarding), compliance reporting, and Microsoft Graph API integrations with ITSM or HRIS platforms
* Follow ITIL and change management best practices for all platform changes — including raising RFCs, participating in Change Advisory Board (CAB) reviews, maintaining incident/problem records, and producing post-implementation reviews (PIR) for major changes impacting Exchange, Teams, or voice environments
* Administer the Microsoft Teams — managing messaging, meeting, and app permission policies, Teams Rooms (MTR) devices, and providing Tier 2/3 escalation support for Teams incidents
* Administer the Entra ID - identity mana...
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Type: Permanent Location: Ottawa, CA-ON
Salary / Rate: Not Specified
Posted: 2026-04-18 08:22:39
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: R&D Consultant: Data Standards and Strategy
Develops, implements, and maintains R&D data model, governance frameworks and standards for electronic data, ensuring data quality, accessibility, and usability for advanced analytics and AI/ML initiatives.
This role will be formative in establishing new ways of working with Elanco R&D data across functional areas, requiring significant leadership and strategic input.
Your Responsibilities:
* Lead the design, implementation, and maintenance of the electronic data governance program, including establishing frameworks, policies, and guidelines, ensuring alignment with Elanco's values, corporate policies, regulatory requirements, and the needs of AI/ML initiatives.
* Drive the design, implementation, and operationalization of metadata management strategies, including data catalogs and data dictionaries, to ensure consistent metadata, lineage, and quality for use in platforms like Databricks and Power BI.
* Champion cross-functional collaboration with business stakeholders (R&D, IT, and Quality Assurance) to strategically align data governance objectives with practical data needs, ensuring seamless integration with existing data management procedures and proactively identifying new ways of working suitable for advanced analytics and AI/ML.
* Lead the development and delivery of comprehensive training materials to promote data literacy and foster a data-driven culture across the organization, with a focus on enabling data utilization for AI/ML.
* Oversee the implementation, tracking, and strategic direction of data quality monitoring and cleaning processes, including establishing and refining metrics/KPIs to proactively identify, monitor, and address data quality, accessibility, bias mitigation, and overall program maturity, reporting performance and risks to leadership.
What You Need to Succeed (minimum qualifications):
* Education: Bachelors in data science or similar.
* Experience: 8+ years of experience in data governance, AI/ML governance, data product management, or risk/compliance in data-centric organizations
...
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Type: Permanent Location: Bengaluru, IN-KA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:20:53
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Your Job
Georgia-Pacific is now hiring a Quality Coordinator to join our team in Kansas City, MO.
As a member of the plant's leadership team, the Quality Coordinator partners with the Quality and Production teams to ensure we produce and deliver corrugated boxes, on time in full, that drive our goal to becoming the preferred partner of our customers.
Our Team
Our Georgia-Pacific Team is one of the nation's leading corrugated box manufacturers.
We manufacture standard corrugated containers providing cost-effective corrugated solutions for virtually any product.
Our vision is to be a World Class Leader in Quality with assisting the Quality Manager by integrating all systems and having the capacity to audit all the systems to ensure compliance of Product Quality and Product Safety.
This position will also allow us to build a succession plan for this position within GP to always have the "Next Up" model.
What You Will Do
* Collaborate with team to help Georgia-Pacific become the preferred supplier for our customers
* Foster a culture based on our Principle Based Management (PBM®) Philosophy, and lead the manufacturing teams in compliance in safety, health, environmental, and quality
* Participate in customer calls, perform site visits and create a Customer Communication Process where it adds value
* Follow-up with plant teams for RCAs and corrective responses
* Utilize corrective action process to reduce defects and minimize returns
* Utilize data analysis monitor quality performance and to identify and recommend improvements
* Track Key Performance Indicators (KPI's) and take actions to drive positive change
* Assist with value added activities that improve the overall customer experience
* Perform facility Product and Process verifications for compliance to expectations
* Assist Quality Manager in achieving QMS targets
* Quality engagement with facility teams via weekly and monthly meetings
* Assist Quality Manager in BRC, audits, readiness, corrective actions
Who You Are (Basic Qualifications)
* One (1) year of experience working on corrugated manufacturing asset
What Will Put You Ahead
* Experience with Safe Quality Food (SQF), British Retail Consortium of Global Standards (BRCGS) and/or ISO
* Six Sigma, Lean Manufacturing, or similar experience or certification
* Industry experience in Corrugated packaging and/or food and beverage
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
H...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-18 08:13:00
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Your Job
Georgia-Pacific is seeking a Technology Leader for our Brewton, AL manufacturing facility.
In this role, you are the site IT leader and accountable partner to mill leadership - aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation.
This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations.
You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards
What You Will Do
* Lead, coach, and develop the site IT team - setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships.
* Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably.
* Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement.
* Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events.
* Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence.
* Lead site-based IT projects end-to-end-partnering with stakeholders from scope through implementation, training, and sustainment.
* Adhere to cybersecurity standards and process control security requirements; champion secure-by-design practices across the site.
* Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity, including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service.
Who You Are (Basic Qualifications)
* Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building).
* Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority.
* Experience with network infrastructure technologies, including switching, routing, and wireless.
* Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices.
* Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment).
* Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership.
What Will Put You Ahead
* Experi...
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Type: Permanent Location: Brewton, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-18 08:12:57
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This job will be posted until 5/1/26.
Please submit all applications of interest prior to this date to be considered.
Your Job
This role is responsible for calibrating and maintaining the systems that ensure the quality of Molex products.
By performing these critical tasks, you will play a key role in preventing defective products from reaching our customers and upholding our commitment to excellence.
Our Team
Our team in Lincoln, NE is dedicated to ensuring the highest standards of quality for Molex products.
We work collaboratively in a supportive environment where each member's expertise and ideas are valued.
As part of our team, you'll contribute to a culture of continuous improvement and innovation, helping us deliver reliable solutions to our customers every day.
What You Will Do
* Calibrate and coordinate the calibration of gauges and equipment used in quality assessment and production processes
* Manage and monitor all gauging assets using specialized tracking software
* Develop and document procedures for the calibration of gauges and equipment
* Design and implement processes for evaluating new gauging systems, including conducting gage R&R studies and applying statistical tools in accordance with the AIAG MSA manual
* Produce and maintain golden samples for online gauge verification in production environments
* Program and optimize measurement routines on computerized measurement devices
* Uphold a safe, organized, and clean work environment at all times
* Communicate effectively with both internal teams and external partners
* Support the procurement of equipment and resources necessary for the Quality System
* Safely lift and move items weighing up to 25 lbs as needed
Who You Are (Basic Qualifications)
* Experience working in quality assurance and performing measurements in a manufacturing environment
* Experience reading and interpreting blueprints, with hands-on experience using hand measurement gauges
* Strong computer skills, including experience with spreadsheets, word processing software, and other relevant applications
What Will Put You Ahead
* Associates degree in a quality or mechanical area preferred
* Solid GD&T knowledge, Programming capabilities for computer-controlled measurement systems
* Previous MSA Gage R&R experience
* Working knowledge of electrical testing equipment
* Programming of electronic measurement equipment
* Experience with CAD
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the f...
....Read more...
Type: Permanent Location: Lincoln, US-NE
Salary / Rate: Not Specified
Posted: 2026-04-18 08:12:55
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Your Job
Georgia Pacific is seeking a Complex Quality Manager for our Fort Dodge, Iowa Gypsum facility.
The GP Gypsum Quality Manager is responsible for overseeing all day-to-day activities of the Ft.
Dodge Quality Department while having a passion for customer focus, creating value, and ensuring compliance.
The Quality Manager will provide leadership, strategic direction, and counsel to the complex through the application of the PBM Framework and Guiding Principles, to achieve complete customer satisfaction with all products.
Our Team
Discover Fort Dodge, Iowa - your perfect place to call home! Located within driving distance of Ames and Des Moines this vibrant city offers small-town charm.
Explore our scenic bike/walking trail, winding through the city and connecting you with nature.
Seeking excitement? Our adjacent OHV park is a haven for thrill-seekers.
With a strong sense of community and a range of amenities, Fort Dodge has it all.
Join us and embrace the outdoors, urban convenience, and a warm community.
Welcome to your new home in Fort Dodge! At Georgia-Pacific, we don't believe that a job is just simply a job.
We see each role as a career and a way to advance your skills to not only better your life but the community as well.
What You Will Do In Your Role:
• Coach, mentor, and lead talent development within the Quality department and plant to create ownership and long-term sustainability.
• Assuring raw material quality and specifications for multiple manufacturing systems from Quarry to finished goods.
• Embrace accountability for the day-to-day activities of the Quality Department.
• Responsible for managing the Quality Management System for the plant.
• Oversee and facilitate operational compliance with all laws and regulations.
• Hold team members accountable for the detection, reaction, and containment of all Quality issues.
• Responsible for ensuring proper Quality training and documentation for all employees.
• Enhance and foster plant initiatives and business philosophies.
• Maintain and control quality documents.
Coordinate the Quality Records Retention system for the plant.
• Partner with Outside Sales in representing the Company when visiting job sites to investigate customer complaints.
• Ensure compliance with all customer Quality Manuals.
• Embrace change and lead standardization and best practice implementations to develop seamless product or process development.
What You Will Need:
* Experience with problem-solving and root-cause analysis
* Experience with Statistical Process Controls (SPC)
* Experience using Microsoft Word and Excel, and other PC-based tracking and reporting applications
* Basic financial and accounting knowledge with statistical analysis experience
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range p...
....Read more...
Type: Permanent Location: Fort Dodge, US-IA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:12:55
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Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're seeking a seasoned support desk leader to mature and evolve the technical support operations that match the critical nature of the infrastructure we provide.
We are modernizing the customer experience to make it more intuitive, responsive, and capable of meeting ecosystem needs.
This role requires a professional and motivated individual who has run a support desk at scale, leads with a player-coach mentality, and understands how excellent B2B customer interactions can positively impact the success of an organization.
Working in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S.
carriers, leading messaging providers, and enterprise brands.
As we bring new products to market, this role will grow with us to deliver industry-changing solutions that have a positive impact on millions of people who use wireless everyday.
What You Will Do
* Evolve and systematize the support desk: Define and mature ticketing workflows, SLAs, triage protocols, and quality standards that reflect our commitment to operational excellence and zero-disruption service
* Lead and develop your team: Coach team members across all experience levels, build structured training programs, and foster a culture of continuous improvement
* Own ticket management: Ensure timely response, accurate routing, and efficient resolution of customer inquiries and technical issues related to Registry operations, API functionality, billing, and platform features
* Partner with Customer Experience: Work in close collaboration with the CX team to escalate complex issues, transition account-level concerns, and share customer insights that inform our customer-driven development approach
* Drive operational metrics: Track and improve key support KPIs including response time, resolution time, customer satisfaction, and first-contact resolution rates
* Enable customer success: Resolve barriers quickly and ensure our customers can operate efficiently on infrastructure they depend on
* Collaborate cross-functionally: Work with Engineering and Product teams to resolve technical issues, surface patterns, and feed customer intelligence back into platform development
* Build for scale: Partner with our Technical Writer to develop self-service resources and documentation that reduce ticket volume and improve customer outcomes
W...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-04-18 08:12:53
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're seeking a seasoned support desk leader to mature and evolve the technical support operations that match the critical nature of the infrastructure we provide.
We are modernizing the customer experience to make it more intuitive, responsive, and capable of meeting ecosystem needs.
This role requires a professional and motivated individual who has run a support desk at scale, leads with a player-coach mentality, and understands how excellent B2B customer interactions can positively impact the success of an organization.
Working in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S.
carriers, leading messaging providers, and enterprise brands.
As we bring new products to market, this role will grow with us to deliver industry-changing solutions that have a positive impact on millions of people who use wireless everyday.
What You Will Do
* Evolve and systematize the support desk: Define and mature ticketing workflows, SLAs, triage protocols, and quality standards that reflect our commitment to operational excellence and zero-disruption service
* Lead and develop your team: Coach team members across all experience levels, build structured training programs, and foster a culture of continuous improvement
* Own ticket management: Ensure timely response, accurate routing, and efficient resolution of customer inquiries and technical issues related to Registry operations, API functionality, billing, and platform features
* Partner with Customer Experience: Work in close collaboration with the CX team to escalate complex issues, transition account-level concerns, and share customer insights that inform our customer-driven development approach
* Drive operational metrics: Track and improve key support KPIs including response time, resolution time, customer satisfaction, and first-contact resolution rates
* Enable customer success: Resolve barriers quickly and ensure our customers can operate efficiently on infrastructure they depend on
* Collaborate cross-functionally: Work with Engineering and Product teams to resolve technical issues, surface patterns, and feed customer intelligence back into platform development
* Build for scale: Partner with our Technical Writer to develop self-service resources and documentation that reduce ticket volume and improve customer outcomes
W...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:12:53
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're seeking a seasoned support desk leader to mature and evolve the technical support operations that match the critical nature of the infrastructure we provide.
We are modernizing the customer experience to make it more intuitive, responsive, and capable of meeting ecosystem needs.
This role requires a professional and motivated individual who has run a support desk at scale, leads with a player-coach mentality, and understands how excellent B2B customer interactions can positively impact the success of an organization.
Working in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S.
carriers, leading messaging providers, and enterprise brands.
As we bring new products to market, this role will grow with us to deliver industry-changing solutions that have a positive impact on millions of people who use wireless everyday.
What You Will Do
* Evolve and systematize the support desk: Define and mature ticketing workflows, SLAs, triage protocols, and quality standards that reflect our commitment to operational excellence and zero-disruption service
* Lead and develop your team: Coach team members across all experience levels, build structured training programs, and foster a culture of continuous improvement
* Own ticket management: Ensure timely response, accurate routing, and efficient resolution of customer inquiries and technical issues related to Registry operations, API functionality, billing, and platform features
* Partner with Customer Experience: Work in close collaboration with the CX team to escalate complex issues, transition account-level concerns, and share customer insights that inform our customer-driven development approach
* Drive operational metrics: Track and improve key support KPIs including response time, resolution time, customer satisfaction, and first-contact resolution rates
* Enable customer success: Resolve barriers quickly and ensure our customers can operate efficiently on infrastructure they depend on
* Collaborate cross-functionally: Work with Engineering and Product teams to resolve technical issues, surface patterns, and feed customer intelligence back into platform development
* Build for scale: Partner with our Technical Writer to develop self-service resources and documentation that reduce ticket volume and improve customer outcomes
W...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-18 08:12:52
