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We are looking for an IT Infrastructure Specialist to join our dynamic team of smart, positive, and passionate people who are appreciated for their unique talents and empowered to do their jobs well.
As the IT Infrastructure Specialist, you will work as part of the Research and Development team but will utilize your expertise to provide support to all of the SmartWorks departments, including Sales, Professional Services, and Support.
We are a fully distributed workforce, with all of our management and staff working remotely from their homes, and we’ve operated this way for several years.
The successful candidate can be located anywhere in Canada and must be comfortable with working in the Pacific timezone only.
What your Impact will be:
* Manage the SmartWorks hosted client application systems and internal R&D development systems, databases, networking and storage
* Provide primary Operating System and Database support for our customers
* Development and maintenance of automated unit test suites
* Installation, configuration, and maintenance of our QA infrastructure
* Perform bug fixes and other source code maintenance tasks
* Design testing plans and strategies for different types of testing
* Work with the sales team to provide technical details for proposals
* Remotely install and configure hardware, operating system, and database platforms for our application during implementation projects
What we are looking for:
* 5+ years of relevant production environment work experience
* Must have experience supporting the Linux OS (Red Hat Enterprise Linux / Centos, or other)
* Network Administration, including firewalls and VPN’s.
* College diploma or University degree in computer sciences, or a related technical field
* Experience with Cloud-based virtual systems, networking and storage
What would make you stand out:
* Expertise working with relational databases (Oracle or PostgreSQL, or other)
* Expertise using Terraform and Ansible
About us:
SmartWorks is a big advocate of Diversity & Inclusion.
SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure.
At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions.
SmartWorks’ MeterSense Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI).
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Type: Permanent Location: Makati City, PH-00
Salary / Rate: 95000
Posted: 2026-05-10 07:53:51
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We are looking for a Technical Support Representative to help increase troubleshooting capacity, reduce backlog duration, and improve time to resolution for customer impacting issues.
This role plays a critical part in delivering timely and effective support to our customers while preventing prolonged resolution times and potential revenue impact.
This position is ideal for someone who is technically inclined, customer focused, and comfortable troubleshooting software issues in a fast paced, remote environment.
What You Will Do
• Respond to inbound support requests via phone, chat, and email
• Proactively follow up on open, pending, or waiting cases to ensure timely resolution
• Use remote access tools to diagnose and resolve technical and application related issues
• Troubleshoot software behavior, configuration issues, and data related problems
• Resolve issues independently when possible or escalate based on defined support protocols
• Maintain accurate and detailed case documentation within the ticketing system
• Create, update, and utilize support documentation to improve consistency and reduce resolution time
• Assist customers during software upgrades and planned maintenance activities
• Collaborate with internal teams and interface partners as needed
• Stay up to date with software updates, support tools, and technical best practices
• Perform other related duties as assigned
Required Qualifications
• Professional, customer focused attitude with strong problem solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple cases and prioritize based on severity and impact
• Basic understanding of Microsoft Windows environments and file structures
• Comfort working in a fast paced, team oriented, remote environment
Nice to Have
• Experience in technical or application support roles
• Working knowledge of Microsoft SQL including queries, data validation, and basic troubleshooting
• Experience supporting healthcare software or SaaS products
Why Apply at Harris
• Fully remote work setup allowing you to work from anywhere
• Stable and growing organization offering long term career opportunities
• Supportive and collaborative team environment
• Exposure to healthcare technology and SaaS platforms
• Clear processes and tools that enable you to succeed and grow professionally
If you are passionate about solving technical problems and delivering excellent customer support in a fully remote environment, we would love to hear from you.
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Type: Permanent Location: Manila, PH-00
Salary / Rate: 16210
Posted: 2026-05-10 07:53:45
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Position Description
The Senior Scientist, External Innovation & Partnerships, plays a key role in identifying, evaluating, and advancing external innovation opportunities to strengthen Elanco’s R&D pipeline.
This is an individual contributor role focused on scientific evaluation, external engagement, and cross-functional influence.
This position does not include direct people management.
This role operates at the intersection of science and business, partnering closely with R&D, Commercial, Legal, and Business Development to assess and progress opportunities from external sources including biotech companies, startups, universities, and research institutions.
The primary responsibility is to source and evaluate external assets, lead cross-functional assessments, and support the advancement of high-potential opportunities through internal decision-making processes.
Your Responsibilities
* Identify and evaluate external innovation opportunities aligned to strategic priorities
* Build and manage relationships with external partners including biotech, startups, and academic institutions
* Lead cross-functional assessments of external assets across R&D, Commercial, Legal, and BD
* Support due diligence activities including scientific evaluation and risk assessment
* Contribute to internal recommendations and advancement decisions (go/no-go)
What You Need to Succeed (minimum qualifications)
* DVM or PhD in a relevant biological or life sciences field
* 3+ years of experience in animal health research, development, pharma, or related field
* Strong ability to evaluate scientific data and external opportunities
* Experience working cross-functionally and influencing without direct authority
* Strong communication and stakeholder management skills
What Will Give You a Competitive Edge (preferred qualifications)
* Experience in external innovation, search and evaluation, or alliance management
* Experience engaging with external partners such as biotech, startups, or academic groups
* Ability to operate at the intersection of science and busines...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 203500
Posted: 2026-05-10 07:52:54
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Consultant Clinical Operations
Strategically achieve global clinical data management objectives through systems and processes used during data capture, management, reporting, storage and archival. This will include electronic data and may include paper data collection process and systems. This leadership position is expected to be highly influential in partnering with product development teams, internal sites, and third parties to develop data management strategies that result in on-target delivery of final databases. This position will closely collaborate with R&D functions including clinical development, internal study sites, biostatistics, regulatory affairs, and quality assurance to ensure data integrity, data quality, validation, and compliance. This position will also provide leadership and management of DM activities for clinical projects and internal sites.
Your Responsibilities:
* Proactively search for solutions.
* Work effectively and flexibly within and across all Elanco R&D teams and external collaborators to achieve overall Elanco R&D deliverables.
* Create a positive work environment that is aligned with company objectives.
* Provide and accept challenges to deliver innovative technical solutions and create an innovative culture.
* Create an engaging culture with a "Play to Win” mentality.
* Identify and utilize methods to deliver individual objectives in a high quality, timely, cost-effective manner.
* Demonstrate high levels of adaptability, flexibility, and learning agility
* Educate, represent, and advocate for DM policies and procedures with internal and external stakeholders
* Coach and mentor DM colleagues, contribute to their knowledge of the animal drug development field.
* Provide expertise in deployment, validation, testing and implementation of electronic data capture systems as part of data management strategies
* Responsible for preparation and implementation of study data management plans across R&D project teams from initiation to completion
* Coordinate resources and capabilities both internally an...
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Type: Permanent Location: Bengaluru, IN-KA
Salary / Rate: Not Specified
Posted: 2026-05-10 07:52:52
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Over the past 4 years Elanco IT has been on an incredibly exciting journey.
Separating from our parent company and standing up on our own gave us a once in a lifetime opportunity to build a modern technology stack free of the burden of large-scale technical debt.
We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before.
This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability and their implementation in Elanco.
This role will be working on the cutting edge of GenAI capability strategizing, build and supporting our own implementations in Elanco.
This is an incredibly exciting opportunity to not only work on cutting edge technology but to contribute to the continued growth of a new highly skilled engineering organisation.
To be successful in an engineering role in Elanco requires a highly motivated individual, with an innovative mindset and a willingness to drive tangible outcomes.
The individual must be able to articulate complex technical topics, collaborate with external partners and ensure quality delivery of the required solution.
Your Responsibilities:
Engineering
* Work with Principal Platform Engineer and Senior Product Owner to help drive direction of platform and automation capabilities including our internal technical products related to GenAI capabilities.
* Work with a diverse team on some of Elanco’s most exciting engineering initiatives helping drive secure, reliable, and efficient using the latest technology.
* Stay abreast of the latest AI research, trends, and technologies, and apply this knowledge to drive continuous improvement and innovation within the team.
* Look for continuous improvement opportunities in our core ecosystem identifying new ways to enhance application team and developer experience.
* Bring your expertise into a team of talented engineers and continually help shape where the team can help to better enable our secure, reliable, efficient vision.
...
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Type: Permanent Location: Hook, GB-HAM
Salary / Rate: 84000
Posted: 2026-05-10 07:52:50
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Your Job
DEPCOM Power, a Koch Engineered Solutions company in the renewable energy industry, is looking for Quality Technicians to join their team in Springwater, OH.
This position does not provide Visa Sponsorship
Our Team
At DEPCOM Power, we design, build, and operate some of the largest and most efficient solar plants for leading utility companies and asset owners.
Our expert solar industry veterans have created a project portfolio of more than $4 billion, while successfully meeting every commercial operation date and energy output guarantee.
Our superior capabilities are continuously expanding to provide enhanced energy solutions across the broader energy industry sector.
As part of Koch Engineered Solutions, and with locations across the United States, we are looking for ambitious and entrepreneurial-spirited professionals to join us on our growth journey to transform one of America's fastest growing energy sectors.
To learn more about DEPCOM Power, visit www.depcompower.com .
What You Will Do
Some core responsibilities for Quality Technicians include :
* Support the quality team in ensuring the site is meeting DEPCOM and our customer's quality standards
* Inspecting predrilled hole sizes and depth
* Inspecting piles installed in predrill areas/non predrill areas all with in tolerance from drawings such as twists, heights, plumbness
* Inspection of all galvanization material
* Walking entire arrays checking torque values from the racking installation end ensuring correct installation process
* Taking pictures and measurements of depths and lengths of trenches
* Inspecting proper heights and widths of cable install
* Ensuring correct amount of backfill material is being used
Some physical demands for Quality Technicians include :
* Ability to work outdoors in varied weather conditions
* Good physical stamina for field inspections
Who You Are (Basic Qualifications)
* Experience working with solar PV or BESS systems installation quality inspections.
* Familiarity with civil, mechanical, and electrical aspects of solar projects.
* Ability to perform in-process inspections and final quality checks.
* Proficiency in documenting inspection results, identifying defects, and generating quality reports.
* Proficiency in drawing interpretation and knowledge of design standards.
* Strong knowledge of quality assurance principles and inspection methodologies.
* Ability to identify non-conformities and collaborate with teams to implement corrective actions.
* Strong awareness of safety protocols.
What Will Put You Ahead
* OSHA 10 or 30-hour safety training.
* 2 years of experience in quality inspections or particularly photovoltaic (PV) and battery energy storage systems.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any c...
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Type: Permanent Location: London, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-10 07:48:17
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Your Job
DEPCOM Power, a Koch Engineered Solutions company in the renewable energy industry, is looking for Quality Technicians to join their team in Russell, KS.
This position does not provide Visa Sponsorship.
Our Team
At DEPCOM Power, we design, build, and operate some of the largest and most efficient solar plants for leading utility companies and asset owners.
Our expert solar industry veterans have created a project portfolio of more than $4 billion, while successfully meeting every commercial operation date and energy output guarantee.
Our superior capabilities are continuously expanding to provide enhanced energy solutions across the broader energy industry sector.
As part of Koch Engineered Solutions, and with locations across the United States, we are looking for ambitious and entrepreneurial-spirited professionals to join us on our growth journey to transform one of America's fastest growing energy sectors.
To learn more about DEPCOM Power, visit www.depcompower.com .
What You Will Do
Some core responsibilities for Quality Technicians include :
* Support the quality team in ensuring the site is meeting DEPCOM and our customer's quality standards
* Inspecting predrilled hole sizes and depth
* Inspecting piles installed in predrill areas/non predrill areas all with in tolerance from drawings such as twists, heights, plumbness
* Inspection of all galvanization material
* Walking entire arrays checking torque values from the racking installation end ensuring correct installation process
* Taking pictures and measurements of depths and lengths of trenches
* Inspecting proper heights and widths of cable install
* Ensuring correct amount of backfill material is being used
Some physical demands for Quality Technicians include :
* Ability to work outdoors in varied weather conditions
* Good physical stamina for field inspections
Who You Are (Basic Qualifications)
* Experience working with solar PV or BESS systems installation quality inspections.
* Familiarity with civil, mechanical, and electrical aspects of solar projects.
* Ability to perform in-process inspections and final quality checks.
* Proficiency in documenting inspection results, identifying defects, and generating quality reports.
* Proficiency in drawing interpretation and knowledge of design standards.
* Strong knowledge of quality assurance principles and inspection methodologies.
* Ability to identify non-conformities and collaborate with teams to implement corrective actions.
* Strong awareness of safety protocols.
What Will Put You Ahead
* OSHA 10 or 30-hour safety training.
* 2 years of experience in quality inspections or particularly photovoltaic (PV) and battery energy storage systems.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any comp...
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Type: Permanent Location: Russell, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-10 07:48:17
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Principal Enterprise Architect - Supply Chain
Job Description
Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional.
At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.
You were made to create Better Care for a Better World: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.
You want to be part of a performance culture dedicated to building technology for a purpose that matters.
Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world. It starts with YOU.
About You
In one of our technical roles, you’ll focus on winning with consumers and the market while putting safety, mutual respect, and human dignity at the center.
* Define the end-to-end‑ enterprise architecture for supply chain planning and fulfillment across all business segments globally
* Architect decision flows across demand planning, supply planning, inventory, order management, logistics, and warehousing
* Ensure planning and execution platforms operate as a cohesive decision system
* Partner with Integration, Data & Analytics EAs to establish enterprise patterns for integration, orchestration, and data synchronization
* Define standards for real-time vs batch integration and event-driven architectures in support of both operational and analytical reporting
* Partner with Data & Analytics EA and delivery teams to ensure supply chain data is trusted, governed, and AI ready
* Align architecture to product teams, value streams, and quarterly roadmaps
* Define platform and product boundaries that enable speed without fragmentation
* Facilitate maturity discussions to align with target architectures and roadmaps
* Translate architectural decisions into clear business and financial implications
* Act as a trusted advisor to Supply Chain and Technology leadership
* Guide high impact, cross domain architectural decisions
* Establish architectural guardrails that enable delivery teams to move faster
* Mentor and help scale the enterprise architecture and solution architecture capability over time
To succeed in this role, you will need the following qualifications:
Required Qualifications
* A seasoned Enterprise Architect with over 10 years of hands-on experience leading and implementing technology transformations within complex, real-world supply chain environments—directly embedded in operational teams and driving change from within, not just as an external consultant
* Deep expertise in supply chain planning and fulfillment (e.g., IBP, S&OP, demand/supply planning, inventory, order management, logistics, and warehousing)
* D...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2026-05-10 07:48:15
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Position Summary
Molex ADS is seeking a detail-oriented Quality Technician with hands-on metrology and First Article Inspection (FAI) experience in high-reliability connector and cable assembly manufacturing.
This role executes connector-specific FAIs, performs dimensional and electrical inspections, operates metrology equipment documents traceability and calibration records, and supports continuous improvement to ensure connector performance and customer compliance.
Key Responsibilities
Perform First Article Inspections (FAI); compile AS9102-style FAI packages and customer-specific FAI documentation.
Interpret engineering drawings with GD&T to determine critical-to-function (CTF) features and define measurement strategies for connector geometries.
Maintain, verify, and control inspection fixtures, gages (pin/plug gauges, crimp nests), and test jigs; identify out-of-tolerance tools and coordinate calibration or replacement.
Maintain calibration and traceability records in accordance with ISO 9001 / AS9100 and customer requirements; support internal and external quality audits.
Prepare inspection plans, FAI checklists, inspection travelers, nonconformance reports (NCRs), and disposition recommendations; escalate critical issues to engineering and customers.
Perform Measurement System Analysis (MSA) / Gage R&R for connector-critical features and key test equipment.
Use SPC methods to monitor key characteristics; prepare control charts and drive corrective actions.
Train operators on inspection methods, gage usage, connector acceptance criteria (IPC/WHMA-A-620), and proper handling to avoid FOD and contamination.
Support root cause analysis and corrective/preventive actions for connector-specific failures.
Required Qualifications
High school diploma or GED required; Associate degree or certificate in metrology, manufacturing, inspection, electronics, or related field preferred.
2+ years hands-on inspection/metrology experience in connector, cable assembly, or precision interconnect manufacturing (or equivalent military experience).
Experience performing FAIs and preparing AS9102-style packages.
Experience with CMMs and inspection software (PC-DMIS, Zeiss Calypso, PolyWorks) or programmable portable arms.
Ability to read and interpret engineering drawings and apply GD&T to inspection planning.
Strong attention to detail, problem solving, and written/verbal communication skills.
Preferred Qualifications
Previous experience in aerospace/defense connector inspection and knowledge of common connector specifications.
Certification: ASQ Certified Quality Inspector (CQI), IPC 620 trainer/inspector, or equivalent.
Experience with SPC tools and MSA/Gage R&R execution.
Experience with ERP/eQMS systems, drawing revision control, and FAI submission workflows to customers.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contribution...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-10 07:14:19
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Company
Federal Reserve Bank of St.
Louis
The Federal Reserve Bank of St.
Louis is seeking a Research Platform Architect to lead the technical vision and long-term architecture of its global economic research platforms such as FRED and FRASER.
These platforms provide access to hundreds of thousands of economic time-series datasets, historical archives, and research publications used by millions of economists, policymakers, researchers, students, and developers worldwide.
This role will define strategic direction of technologies for the Research platform and ensure standards, processes and target state architectures and guide the organization.
This role will leverage in-depth knowledge of current technology, industry standards and frameworks, security best practices and emerging technologies to accelerate business value, delivery and outcomes.
As Research Platform Architect, you will shape the future architecture of this ecosystem – ensuring the platforms remain scalable, reliable, and innovative as global demand for economic data continues to grow.
This is a rare opportunity to architect platforms that power global economic insight and public data access at massive scale.
Key Responsibilities
* Define the long-term architectural strategy for the economic research platform ecosystem.
* Align architecture with evolving research needs, data growth, and public data access.
* Provide technical leadership across the Research Domain Architect, and Application Architect roles.
* Establish architecture principles, design standards, and governance practices across engineering teams.
* Lead architecture reviews for major technology initiatives.
* Lead architecture for high-availability public APIs and data services used globally by developers and institutions.
* Collaborate with data architecture to support large-scale time-series datasets and historical revisions.
* Design systems capable of handling traffic spikes during major economic events and releases.
* Partner with engineering leaders, and product teams to translate research needs into scalable platform architecture.
* Mentor engineers on modern platform architecture practices.
Required Qualifications
* 10+ years of experience in enterprise / platform architecture, solution design and large-scale technology implementations in complex, highly regulated environments.
Deep understanding of modern technology stacks, cloud platforms (AWS preferred), and enterprise software solutions.
* Demonstrated experience designing, architecting and supporting external / public-facing applications with a strong emphasis on scalability, security, availability and performance for external customer-facing platforms.
Demonstrated knowledge of and leading adoption of industry best practices in the areas of application development, solution architecture, agile methodologies, cloud development, cybersecurity and cloud data architecture.
Industry-related...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: 170000
Posted: 2026-05-09 08:36:33
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Company
Federal Reserve Bank of Richmond
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.
We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
All brought together in a work environment where you can truly find balance.
About the Opportunity
Are you a passionate cloud engineer that’s delivered systems in a fast-paced agile environment? We are looking for a senior-level engineer who is a seasoned professional with a full understanding of cloud industry best practices.
This is a hands-on position that will consult, advise, and develop conceptual, logical and software engineering designs, solutions, and applications to support the infrastructure requirements of varying levels of technical and business application projects in AWS cloud environments.
This position will also analyze business requirements as it relates to technical infrastructure design and ensure the traceability of the design to the business requirements.
You will evaluate testing requirements and prepares testing strategies, as well as preparing implementation and transition plans.
This is an in-office role and must report to one of our district reserve bank locations.
What You Will Do
* Lead consulting activities and documentation in partnership with NIT, Cloud Foundation Teams, and district stakeholders to meet business requirements
* Collaborate with teams to translate requirements into efficient, cost-effective AWS solutions using industry-standard practices
* Design and implement scalable, fault-tolerant, and secure AWS infrastructure using Infrastructure as Code (IaC) principles
* Automate deployment, testing, and monitoring through CI/CD pipelines
* Monitor and troubleshoot production issues using AWS services (CloudWatch, CloudTrail, IAM, EC2, Lambda, ECS Fargate, Parallel Cluster)
* Optimize performance, cost, and reliability of AWS applications while ensuring cloud-native best practices
* Design/deploy HPC clusters with Slurm scheduling and parallel filesystems (Ceph, GPFS, Lustre, EFS)
* Implement automation via Terraform/Docker and optimize scientific workflows (MPI/OpenMP) with GPU/accelerator support in cloud and hybrid environments
...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: 166400
Posted: 2026-05-09 08:36:31
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IntelliTrans, (ITL), a subsidiary of Roper Technologies, Inc.
(NYSE: ROP) is seeking a QA Engineer (AI Enabled Testing) to join our team, hybrid in Atlanta, GA.
POSITION SUMMARY:
The QA Engineer, AI-Enabled Testing will own test strategy and automation across IntelliTrans’ web and mobile applications, using AI assistants as hands-on engineering partners to accelerate coverage, close gaps, and raise the quality bar.
This role sits within the Engineering team and works closely with product, development, and DevOps to embed quality throughout the delivery lifecycle.
The ideal candidate treats AI tools like Claude Code, GitHub Copilot, and ChatGPT as daily instruments in their QA practice, not occasional experiments.
This position requires a blend of strong automation skills, sharp test architecture instincts, and the judgment to know when to trust AI output and when to override it.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
* Design and maintain test architecture for web, mobile, and API surfaces, using AI assistants to scaffold frameworks, generate test cases, and surface edge cases that manual planning misses
* Build and extend automation suites in Playwright, Maestro, Espresso, and Appium; keep them green and integrated into CI/CD pipelines via GitHub Actions
* Own coverage strategy by cross-validating assumptions across multiple AI models, identifying regression risks, and prioritizing testing effort where it matters most
* Run defect pattern analysis by feeding release histories, defect logs, and test results into AI tools, turning data into actionable quality insight
* Integrate AI into everyday QA workflows: test case generation, coverage gap identification, sprint-level quality forecasting, and release risk analysis
* Build and maintain CI tooling that automatically detects new builds, provisions test environments, and triggers the right test suites without manual intervention
* Collaborate cross-functionally with product and engineering to shift quality left, contributing to ticket decomposition, requirements review, and implementation planning
* Mentor and enable teammates by creating AI-generated templates, framework documentation, and coverage maps that help the team ramp quickly
* Support QA engineer onboarding with structured documentation, testing standards, and coverage baselines
* Validate REST API contracts via Postman or code-based testing; use SQL for data integrity checks
* Coordinate go/no-go readiness with engineering and production teams for platform releases
POSITION QUALIFICATIONS:
Education: Bachelor's degree (B.S.) in Quality Assurance or Quality Engineering, or related, from a four-year college or university; or 8+ years of equivalent experience in lieu of degree.
Experience: Minimum of 4+ years of hands-on software QA experience across web and mobile platforms
Skill...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:36:30
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Harris Computer are seeking a proactive, knowledgeable, and visionary AI Specialist, on a permanent remote-working basis (anywhere in Europe), to lead the adoption and integration of AI solutions across our international business units.
Additionally, we are open and looking for a Data Scientist.
In this role, you will partner with teams across the diverse geographies and industries.
Harris International group serves to identify impactful AI opportunities, guide implementation, and promote responsible AI practices.
You will be a trusted advisor to both business and technical stakeholders — facilitating innovation, education, and cross-pollination of best practices.
While your focus will be strategic and enablement-driven, you’ll also be ready to roll up your sleeves when needed to co-develop prototypes, validate ideas, or accelerate early-stage initiatives.
This role blends thought leadership with practical contribution, empowering our organization to embrace AI with confidence and clarity, while staying ahead of emerging trends in AI architectures and integration protocols.
What will be your new role:
* Collaborate with each business unit to identify high-impact AI use cases aligned with business goals and customer needs as part of the Vanguard AI specialists’ team.
* Provide guidance and support to business units working in cross-functional teams to implement AI solutions
* Run hands-on to early-stage initiatives, proof-of-concepts and first of a kind project to validate feasibility, unblock teams, or accelerate product development
* Provide education and enablement to specialists and teams in Harris International around the use of AI in product development and deployment.
* Advise on AI pilots and initiatives to demonstrate value and encourage adoption
* Facilitate workshops, lunch-and-learns, and best practice sharing across business units
* Educate stakeholders on AI capabilities, limitations, and ethical considerations
* Champion responsible AI principles, including fairness, transparency, privacy, and accountability
* Act as a connector between business and technical teams to translate ideas into executable projects
* Continuously track emerging AI trends, architectures, and integration protocols (e.g., MCP, A2A) and translate these into practical insights for the organization
What are we looking for
* Proven experience leading or influencing initiatives across product, business, or technical domains
* Ability to balance strategic enablement with frequent hands-on technical support
* Familiarity with AI platforms such as Azure AI Foundry, Google AI Studio, OpenAI, Anthropic and Hugging Face, or at least curiosity to learn them and others.
* Strong understanding of core AI concepts, including large language models, ML workflows, and prompt engineering
* Demonstrated awareness of AI architectural patterns and emerging integration standards such as Mod...
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Type: Permanent Location: London, GB-LND
Salary / Rate: Not Specified
Posted: 2026-05-09 08:34:38
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Here at Harris, you’ll be working as part of 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe.
We need your help to keep growing and we hope you can become an integral part of the Harris family.
Harris Healthcare is focused on providing solutions to improve productivity, efficiency, and accessibility, ensure regulatory and legal compliance, and enhance the quality of patient care and safety while keeping the financial side of hospital operations securely in the black.
Within Harris Healthcare you will find an extensive suite of clinical, financial, scheduling, and planning solutions as well as all the related services you would expect.
Our solutions can be mixed and matched to meet the needs of small practices or large IDN networks and are used in hospitals and health systems and their associated facilities throughout the world.
Job Summary:
Harris Healthcare is building a cloud-native health records system for international markets.
We are seeking new team members with experience in micro-services development using an agile methodology.
You will be part of a larger international team of architects, product owners, testers, business analysts and UX designers.
Job Qualifications:
The qualifications we are looking for are mixture of work experience and educational background.
They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:
Minimum Qualifications:
* 6+ years of experience working as a Full Stack developer or Software Engineer (Java and Javascript Fullstack)
* 3+ years of experience working in microservices architecture
* 3+ years of experience working with Angular for front end
* 3+ years of experience with Agile development with CI/CD and developer-written unit tests
* 2+ years of experience documenting technical designs.
Additional Qualifications:
* Experience with PostgreSQL
* Experience with Prime NG and / or Tailwind CSS
* Experience with Jira and Confluence
* Prior experience with healthcare software
* Experience with AI coding or agentic AI tools
Soft Skills:
* Demonstrated track record of working effectively within a collaborative and cohesive, team-based environment
* Outstanding customer service and organizational skills
* Exceptional analytical, troubleshooting, and problem-solving skills
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Working Environment:
This job operates in a professional office environment or remote home office location.
This role routinely uses ...
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Type: Permanent Location: San Pedro, CR-SJ
Salary / Rate: 5900
Posted: 2026-05-09 08:34:16
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Finance Project Lead
Your Responsibilities:
* Lead the organization and delivery of training sessions for global finance teams, ensuring maximum engagement and impact.
* Conduct thorough evaluations of training programs, providing strategic improvement recommendations.
* Partner with CFOs and finance global and local experts to design finance training programs
* Own SAP finance training programs and training requirements for SAP finance roles
* Create, administer, and maintain SharePoint and other knowledge management systems, ensuring content is precise and up to date.
* Work closely with communications teams to showcase significant achievements and contributions.
* Use your own comprehensive knowledge to improve existing measurement, analysis, and evaluation methods.
This involves proposing and using appropriate tools to accurately identify and document process improvements and provide more insights into team performance.
* Build, drive and gains support for ideas related to improving efficiency and service level quality, driving the innovation agenda.
* Analyze data requirements and convert them into reporting or Power BI (or similar) dashboards and presentations to report in a clear and engaging way to various stakeholders.
* Establish key relationships with cross-functional teams to synthesize findings, develop improvement recommendations, and assist with the execution of initiatives.
* Educate colleagues and gain support for ideas around process improvement, leading workshops to foster a strong Continuous Improvement culture.
* Establish key relationships with functional teams to partner on the implementation of process improvements.
* Identify stakeholders’ requirements and develop solutions to ensure all training materials are comprehensive, industry-aligned, and reflect current best practices.
* Lead and manage moderate risk projects by independently overseeing ad-hoc projects and initiatives within the finance department, including but not limited to training-related ones.
What You Need to Succeed (minimum quali...
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Type: Permanent Location: Warszawa, PL-MZ
Salary / Rate: Not Specified
Posted: 2026-05-09 08:27:31
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Lead Software Engineer - Integration
In this role, you will own and drive the technical strategy for our integration landscape.
You will be responsible for designing, building, and securing the "connective tissue" between our enterprise systems (including SAP) and our modern data stack.
This is a high-impact role for a self-starter who enjoys deep technical problem-solving, from optimizing high-volume Boomi Processes to automating API lifecycles in Azure.
While this is an individual contributor role, you will provide technical leadership, set organizational standards, and mentor peers to ensure excellence across the integration domain.
Your Responsibilities:
* Technical Ownership: Drive and own the end-to-end lifecycle of integration initiatives, ensuring scalable, reliable, and secure data flow across the enterprise.
* Architecture & Design: Design and implement complex integration patterns using Boomi (Atom/Molecule/Cloud) and manage the API ecosystem via Azure API Management (APIM).
* SAP Integration: Lead the technical design for SAP connectivity, specifically leveraging IDocs and enterprise connectors to ensure seamless business process integration.
* API Management: Own the onboarding/offboarding of APIs in Azure APIM, optimizing for performance, security, and cost-efficiency.
* Standards & Governance: Establish and enforce organizational standards for API security (OAuth 2.0, JWT, SAML) and integration best practices.
* Automation & DevOps: Drive CI/CD maturity for integration projects using GitHub Repos, Terraform, and automated deployment pipelines.
* Performance Optimization: Monitor and optimize high-volume data loads, managing document flow and memory usage within Boomi Molecules to ensure system stability.
* Collaboration: Partner with cross-functional teams to understand evolving business needs, translating requirements into robust technical specifications.
* Mentorship: Act as a subject matter expert, mentoring other engineers on Boomi development, and modern integration principles.
What You Need to Succeed (minimum qualificatio...
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Type: Permanent Location: Bengaluru, IN-KA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:27:22
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Databricks Platform Architect
As the Databricks Platform Architect, you will provide thought leadership and contribute to the business vision as Elanco becomes a more data-driven organization using Databricks.
You will have the autonomy to make key design decisions and influence investments and product roadmaps.
In addition to strong technical skills and experience of the Databricks platform, this role requires technical breadth and depth in data architecture, engineering, AI, and integrating solutions, as well as a proven track record of enterprise delivery.
In this role, you will support key product groups and product teams across our enterprise, partnering with Product Managers, Product Designers, Solution Architects and Principal Engineers to ensure the holistic direction of a product team is enabled by appropriate Databricks capabilities and investments. The role will be a part of the Data Engineering organization which is responsible for transforming Elanco into a data-driven company through a dedicated focus on data architecture, engineering, analytics, and AI.
In this role, you will also partner closely with enterprise data and AI architects and peers to identify and implement global capabilities and deliver data solutions in alignment with Elanco’s enterprise reference architecture and engineering framework.
This position reports to the Senior Director IT – IT Engineering – Data & SaaS/Cloud.
To be successful, you should be a highly motivated individual with an innovative and strategic mindset, a bias for action, proactive communication skills, the ability to form and communicate a strong perspective and translate ambitious ideas into scalable platform capabilities.
You must be able to communicate and explain complex technical topics to a wide range of stakeholders, help lift the data literacy of teams, collaborate with internal/external partners, ensure alignment with architectural principles and standards, and drive tangible business outcomes.
Your Responsibilities:
Enabling product groups and associated prod...
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Type: Permanent Location: Hook, GB-HAM
Salary / Rate: 84000
Posted: 2026-05-09 08:26:56
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Shape Your World
At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress.
The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.
As a leader within Alcoa, you can help us fulfill our purpose and realize our vision to reinvent the aluminum industry.
Be part of the team that is helping shape a better workplace with a better work-life balance and the equal opportunities that help everyone thrive.
You have the power to shape things to make them better.
About the Role:
Alcoa is seeking an Enterprise Infrastructure Services Manager to lead the strategy, delivery, and operational performance of our global enterprise infrastructure platforms.
This senior leadership role is accountable for building and operating a secure, resilient, scalable, and cost‑effective infrastructure foundation that enables Alcoa’s business priorities, digital transformation, and evolution toward the factory of the future.
As a key member of the extended ITAS leadership team, you will shape and execute a unified global infrastructure strategy across Core Compute, Enterprise Hosting, Client & Endpoint Services, and Global Telecommunications, ensuring technology services reliably support manufacturing, corporate, and remote workforce needs worldwide.
Key Responsibilities:
* Define and execute Alcoa’s global enterprise infrastructure strategy, aligning platforms, roadmaps, and investments to business priorities and future manufacturing needs.
* Own the availability, resiliency, security, and performance of enterprise infrastructure services supporting manufacturing, corporate, and remote users globally.
* Lead lifecycle management and modernization of Core Compute, Enterprise Hosting, Client & Endpoint Services, and Global Telecommunications platforms.
* Ensure operational excellence, including incident response, problem management, vulnerability remediation, disaster recovery readiness, and SLA performance.
* Provide governance and risk oversight across infrastructure domains, ensuring compliance with enterprise security, architecture, and service management standards.
* Manage financials, capacity planning, and vendor performance, ensuring cost‑effective service delivery and value realization.
* Lead and develop global infrastructure teams, including workforce planning, capability development, succession planning, and performance management.
* Partner with business, security, architecture, and IT leaders to enable transformation, innovation, and continuous improvement.
What you can bring to this role:
* Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s preferred).
* 8+ years of progressive experience in infrastructure technology leadership, including 5+ years owning strategy, roadmaps, budgets, and staffing.
* Proven track record leading enterprise infrastructure transfor...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:17:56
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Your Job
Koch Engineered Solutions (KES) is currently looking for a Solutions Architect to join our global Information Technology (IT) capability.
The IT capability is a vital component of the KES strategy to improve business performance through the application of technology and to profitably transform our business.
Our team operates with a startup mentality-working as an integrated group with the Engineering, Operations, Commercial, and Finance teams to design, build, and scale innovative solutions that transform KES work processes.
This role is not eligible for Visa Sponsorship.
Our Team
A Solutions Architect engages with our IT and business teams to drive solution design for the organizations transformation initiatives and ensure that architecture best practices as part of design.
You must show a proven ability to manage complex requirements while understanding the appropriate risk profile of a project to determine the correct solution.
Daily challenges will arise that require more soft skill expertise than technical expertise - meaning, you cannot rely on technical aptitude alone to be successful.
You must realize and show the ability to understand the business direction, objectives, and parties involved to get to the best outcome.
A candidate who is a self-starter and looks to be proactive will be a great fit for this opportunity.
What You Will Do
* Partner with Product teams to recommend technology solutions for business transformation, then lead the technical solutioning process to build the detailed blueprint for how technology will solve the problem.
* Considers the enterprise picture as part of solution design to produce architectural blueprints consistent with IT technical vision and strategy
* Leverage expertise in multiple technical domains as part of solutioning process (Software Engineering, Application Review/Selection, Security, Networking, Cloud Infrastructure, etc.)
* Lead the development and alignment of architecture strategies across the engineering & design organization.
* Experimentation - Identify and experiment with solutions to solve problems new to the organization
* Execute on initiatives as appropriate, not just a "Box Drawing" role
* Partner with finance to build economic "Bet" models for strategic solutions to determine a value range
Who You Are (Basic Qualifications)
* Experience with modern cloud-based platforms and tools (PLM, Engineering (CAD tools ~ Autodesk, Solidworks, etc), and Product Planning platforms, AWS, Microsoft, Salesforce, SaaS vendors)
* Proven experience communicating technology in both execution detail and broad concepts to various audiences
* Demonstrated capability partnering with customers to understand business and operating models to develop proposals for technical solutions
* 5+ years' experience in Information Technology
What Will Put You Ahead
* Experience in supporting discreate engineering & manufacturing
* Expe...
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Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-05-09 08:15:25
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Your Job
Koch Engineered Solutions (KES) is currently looking for a Solutions Architect to join our global Information Technology (IT) capability.
The IT capability is a vital component of the KES strategy to improve business performance through the application of technology and to profitably transform our business.
Our team operates with a startup mentality-working as an integrated group with the Engineering, Operations, Commercial, and Finance teams to design, build, and scale innovative solutions that transform KES work processes.
This role is not eligible for Visa Sponsorship.
Our Team
A Solutions Architect engages with our IT and business teams to drive solution design for the organizations transformation initiatives and ensure that architecture best practices as part of design.
You must show a proven ability to manage complex requirements while understanding the appropriate risk profile of a project to determine the correct solution.
Daily challenges will arise that require more soft skill expertise than technical expertise - meaning, you cannot rely on technical aptitude alone to be successful.
You must realize and show the ability to understand the business direction, objectives, and parties involved to get to the best outcome.
A candidate who is a self-starter and looks to be proactive will be a great fit for this opportunity.
What You Will Do
* Partner with Product teams to recommend technology solutions for business transformation, then lead the technical solutioning process to build the detailed blueprint for how technology will solve the problem.
* Considers the enterprise picture as part of solution design to produce architectural blueprints consistent with IT technical vision and strategy
* Leverage expertise in multiple technical domains as part of solutioning process (Software Engineering, Application Review/Selection, Security, Networking, Cloud Infrastructure, etc.)
* Lead the development and alignment of architecture strategies across the engineering & design organization.
* Experimentation - Identify and experiment with solutions to solve problems new to the organization
* Execute on initiatives as appropriate, not just a "Box Drawing" role
* Partner with finance to build economic "Bet" models for strategic solutions to determine a value range
Who You Are (Basic Qualifications)
* Experience with modern cloud-based platforms and tools (PLM, Engineering (CAD tools ~ Autodesk, Solidworks, etc), and Product Planning platforms, AWS, Microsoft, Salesforce, SaaS vendors)
* Proven experience communicating technology in both execution detail and broad concepts to various audiences
* Demonstrated capability partnering with customers to understand business and operating models to develop proposals for technical solutions
* 5+ years' experience in Information Technology
What Will Put You Ahead
* Experience in supporting discreate engineering & manufacturing
* Expe...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-09 08:15:20
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Your Job
The Supply Chain Warehouse Quality Manager is responsible for leading and advancing quality execution across Molex AME warehouse operations, with primary responsibility for the Bolingbrook and West Coast distribution and quality hubs.
This role ensures robust containment, inspection, and material control processes; drives compliance with ISO 9001 / IATF 16949 requirements; and partners cross-functionally with Supply Chain, Manufacturing, Customer Quality, and SQA to protect the customer and the business.
This role is highly operational, hands-on, and accountability-driven, with clear ownership for warehouse-related escapes, containment effectiveness, repacking activities, and quality performance within the AME supply chain network.
What You Will Do
Warehouse & Supply Chain Quality Leadership
* Own quality performance for warehouse and distribution operations, including inbound inspection, containment, sorting, repacking, and material segregation
* Establish standardized warehouse quality processes to prevent escapes and reduce warehouse-driven defects and plant returns
* Serve as the primary quality escalation point for warehouse issues impacting customers or downstream plants
* Lead Layered Process Audits (LPAs) and Quality Concern Reports (QCRs) across warehouse, logistics, and shipping activities
Compliance, Problem Solving & Escalations
* Ensure compliance with ISO 9001 and IATF 16949; lead internal audits and support external and customer audits
* Lead structured problem solving (8D, 5 Why, Ishikawa) and own corrective and preventive actions with sustained effectiveness
* Lead containment strategies, quality holds, inspections, and sorting; validate effectiveness through data, audits, and trend analysis
* Manage internal and customer escalations, acting as the quality focal point during customer audits, visits, and reviews
Shipping, Logistics & Expedite Support
* Provide quality support for urgent, high-risk, or escalated shipments, including expedites and hand-carry activities
* Oversee customs clearance, documentation, risk assessments, and post-event reviews to prevent shipment delays
Data, Continuous Improvement & Vendors
* Develop and track warehouse quality KPIs and translate data into actionable insights for operating reviews
* D rive continuous improvement to reduce defects, inspection burden, and cost of poor quality
* Lead vendor onboarding, performance oversight, and contract execution (including MSAs) in partnership with Supply Chain, Legal, and Procurement
People Leadership
* Lead and develop warehouse quality engineers, technicians, inspectors, and third-party resources
* Set objectives, manage performance, and support training, coaching, and succession planning
* Foster a culture of ownership, discipline, and prevention across warehouse quality, operations, and vendor teams
Who You Are (Basic Qualifications)
* Bachelor's d...
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Type: Permanent Location: Bolingbrook, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 08:15:05
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We're committed to bringing passion and customer focus to the business.
Position Summary
Reporting to the US Associate Director of IT, the Helpdesk Manager leads the firm’s US‑based end‑user support function and is responsible for the delivery and continuous improvement of IT services supporting employees globally.
The ideal candidate is a strong people leader who can advance ITSM maturity, improve the end‑user experience, and scale service delivery through effective processes, automation, and platform optimization.
This position is based out of Trinity’s Waltham, MA location.
Key Responsibilities:
Leadership & Team Development
* Lead, coach, and develop a high-performing Helpdesk team through clear expectations, regular feedback, and hands-on support.
* Foster a culture of accountability, service excellence, and continuous improvement.
* Create and maintain career development plans to support skill growth and internal mobility.
* Establish standardized processes, documentation standards, and ongoing training across the team.
Service Delivery & ITSM Ownership
* Own the end-to-end service delivery model for end-user support, with a strong focus on service quality, consistency, and user experience.
* Drive improvements in ticket quality, including clear ownership, thorough documentation, effective work notes, and smooth ticket handoffs.
* Lead initiatives to reduce ticket volume through AI, automation and self-service.
* Define, manage, and evolve the ServiceNow roadmap to support scalable, well-governed ITSM operations.
* Establish, monitor, and enforce SLA’s, KPIs, and operational metrics that balance speed, quality, and customer satisfaction.
End User Experience & Endpoint Strategy
* Take ownership of the end-user technology experience.
* Oversee and continually enhance enterprise device management and endpoint lifecycle strategy.
* Partner closely with Cyber Security and Infrastructure teams to ensure compliant and secure endpoints.
* Own the continuous improvement of onboarding and offboarding processes, regularly evaluating effectiveness and consistency across the employee lifecycle.
Cross-Functional Partnership
* Act as a liaison between the Helpdesk and other IT teams to ensure effective escalation and collaboration.
* Standardize service intake, triage, and fulfillment processes across support functions.
* Partner with business stakeholders to align support services with organizational needs and expectations.
What Success Looks Like
* Improved SLA performance, ticket quality, and user satisfaction.
* Reduced ticket volume through better processes, AI, and knowledge management.
* Mature, well-adopted ITSM practices supported by ServiceNow.
* A high performing, engaged, and continuously improving Helpdesk team.
* A seamless and consistent end-user support experience.
Requirements:
Education: Bachelor’s d...
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Type: Permanent Location: Waltham, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:07:35
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Job Title: Air Import Agent
Job Location: Hebron, Kentucky
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.
Around 30,000 employees work to ensure we transport our customers of shipments by air or sea.
DGF's logistics solutions span the entire supply chain, from the factory to the shop floor.
This also includes special transport-related services.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
As an Air Import Agent, you will be responsible for the movement of our customer’s air import shipments. You will coordinate and be the main point of contact for our inbound Air Import shipments from initial contact to final destination.
Key Responsibilities
* Execute import orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries.
* Build strong customer relationships by responding promptly to inquiries via phone, email, fax, and mail.
* Work with air and ground transportation partners to manage inbound shipments.
* Receive and track purchase orders (POs) from importers and overseas offices for pending air shipments.
* Retrieve shipment details, prepare and manage all documentation for cargo release, and perform accurate data entry for each shipment.
* Communicate with air carriers to ensure timely release of freight.
* Notify customers and customs brokers of arrival and charges due; provide accurate job costing forecasts and perform billing to customers and/or other offices.
* Set up and coordinate deliveries to customers, ensuring timely and efficient service.
* Handle and manage all customer contact at the file level regarding exceptions and escalations.
* Answer all customer inquiries in accordance with Customer Service Policy standards.
* Proactively increase customer satisfaction and business share through regular communication and service excellence.
* Assist the import agent team in completing tasks and projects as required.
* Assign work, set completion timelines, review work, and provide feedback to management on team performance.
* Perform additional duties and projects as directed.
* Process daily DHL Air Product ThermoNet shipments in full compliance with Air Product and GxP guidelines.
* Organize pickup and delivery for customers, ensuring adherence to cSOPs and internal SOPs.
* Provide freight documents and monitor inbound/outbound cold chain processes, acting as escalation point for the central monitoring team.
* Handle operational escalations and provide required information for LifeTrack SOP and PMR creation.
* Ensure all duties are performed in accordance with cSOPs and regulatory requirements.
Skills & Requirements
* Exceptional customer service skills with strong communication and problem-solving abilities.
* Detail-o...
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Type: Contract Location: Hebron, US-KY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:07:13
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Job Title: Station Manager
Location: Peoria, Illinois
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.
Visit our career site on the web athttps://www.logistics.dhl/us-en/home/careers.html
Purpose:
Lead and manage the Peoria station P&L and operations successfully via:
* Engaging people
* Growing the business (both local BC business and network business in collaboration with OFR product & DGF global network partners)
* Organizing the team for great customer service, operational quality and efficiency incl.
GSC collaboration
* Managing costs and partners
Key responsibilities:
* Manage Station’s EBIT result
* Ensure employee engagement, targeting for the best results
* Ensure and Improve customer satisfaction via Service First incl.
process improvements
* Drive GoGreen agenda
* Deals with local authorities and acts as a legal representative of the station.
* representative of the station towards employees, e.g.
organizing company events and go-to person for station personnel on non-functional topics
* Decided upon all administrative matters at station.
* Leads negotiations with external suppliers.
* Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where “Station Manager” title may be beneficial to closing the deal)
* Hiring decisions at station level (although Station Manager may require formal next-level approval)
* Functional strategy decisions
* Functional operations decisions (incl.
negotiations with external AFR/OFR/Inland logistics suppliers)
* Setting performance targets
* Evaluating performance and targets achievement
* Ensure adherence to Company policies.
* Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
* Collaborate with OFR product and DGF global network partners
Qualifications:
* Good understanding of freight forwarding industry
* Knowledge of station level administrative matters
* Ability to take ownership and drive station solutions independently.
* Proven track record in people management role (leadership, motivation and people skill)
* Good communication skills
* Strong Ocean Freight background seen as major benefit
Reporting lines
* Peoria Station Manager reports directly to Regional VP, Midwest
Pay Range: $150,637.50 - $200,850.00+ (Based on Experience)
Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly ...
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Type: Contract Location: Peoria, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 08:06:34
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Título del Puesto: Especialista de Operaciones Aduaneras
Ubicación: Zona 12
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima.
Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller.
Esto también incluye los servicios especiales relacionados con el transporte.
Somos los expertos en reenvío con alcance global y conocimiento local.
En DHL Global Forwarding, las PERSONAS son importantes y nos esforzamos todos los días para ser el Empleador Preferido.
Objetivos del puesto: Proporciona apoyo administrativo diario en diversas actividades de recursos humanos para lograr una implementación fluida de los procesos y políticas de recursos humanos en línea con los planes de recursos humanos y las pautas del proceso.
Responsabilidades:
* Bajo supervisión general/limitada, respaldar la entrega de procesos y actividades de cumplimiento comercial y aduanero para optimizar el rendimiento del servicio y los costos para el despacho de aduanas.
* Brindar apoyo administrativo oportuno y eficaz para la documentación de importación y exportación, como recibir, conciliar, consolidar/resumir documentos e información.
* Mantener la documentación y procedimientos operativos estándar y brindar apoyo en los procesos de archivo de documentación.
* Resolver problemas y discrepancias de aranceles (con apoyo de clasificador asignado en el área), impuestos y facturación planteados por clientes internos y externos
* Llevar a cabo las mejores prácticas y auditorías de calidad para garantizar el cumplimiento de la calidad establecida, la precisión y la puntualidad de las actividades de acuerdo a cada proceso aduanal realizado.
Requisitos:
* Estudiante Universitario de la carrera de Comercio Internacional, Administración de Empresas o carrera afín.
* 2 años de experiencia en puestos similares.
* Conocimiento en normativa aduanera, procesos logísticos (importación y exportación).
* Manejo intermedio de Microsoft Office.
* Disponibilidad para laborar a plazo fijo (Contrato laboral por año y medio meses).
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima.
Alrededor de 30.000 empleados trabajan para garantizar el transporte de todo tipo de envíos por vía aérea o marítima.
Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller.
También incluyen servicios especiales relacionados con el transporte.
Nuestro modelo de negocio es muy poco activo, ya que se basa en la intermediación de servicios de transporte entre clientes y transportistas.
Consolidamos envíos para lograr mayores volúmenes, comprar espacio de carga en mejores condiciones y optimizar la utilización de la red.
Nuestra prese...
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Type: Permanent Location: Guatemala City, GT-GU
Salary / Rate: Not Specified
Posted: 2026-05-09 08:06:28
