-
JOB DESCRIPTION
ESIS Claims Team Leader, AGL
Key Objective:
Leads and oversees the activities of Claims Representatives in the investigation and resolution of claims to ensure prompt, efficient, and equitable claims services.
Major Duties & Responsibilities:
* Reviews initial notice of claim, assesses coverage validity, and determines eligibility for streamlined processes.
Identifies appropriate actions in cases of questionable coverage or absence of coverage.
* Assigns tasks to Claims Representatives and delegates settlement authority in collaboration with the Claims Vice President or Unit Manager.
Retains higher settlement authority for complex cases and may directly resolve such claims.
Refers cases beyond scope of authority to Unit Managers.
* Supervises investigations and monitors the resolution or disposition of claims, ensuring timely contact with insureds and claimants, thorough investigations, and fair settlements.
* Establishes loss reserves to reflect probable organizational obligations and reviews or adjusts reserves as necessary.
* May directly resolve claims based on office size, territory, and workload.
Evaluates the work of Claims Representatives on open cases or at regular intervals, providing guidance and identifying areas for improvement.
* Initiates subrogation or recovery proceedings as appropriate.
For cases in litigation, collaborates with Claims Attorneys and directs their activities.
Negotiates and authorizes settlements.
* Participates in human resources processes for team members, including conducting performance evaluations, implementing training and development programs, and supporting career growth.
Engages in salary administration and oversees recruitment and staffing for the unit as vacancies arise.
QUALIFICATIONS
EXPERIENCE
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compen...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-01 08:59:32
-
JOB DESCRIPTION
The Manager of Remote Agency Managers is responsible for achieving financial and sales best practices goals for the Remote Agency Manager (RAM) team.
This role will develop operating plans outlining how the RAMs will meet their goals and successfully implement division initiatives.
This individual will draw on their experience as a successful field sales leader to manage a team of 10-14 direct reports and provide regular coaching and guidance focused on sales skill and career development.
In addition, they will oversee the recruiting, hiring, training and development of our Sales and Distribution Chubb Associates.
Key Responsibilities
* Create and implement a RAM team strategy aligned with PRS Division initiatives designed to ensure achievement of all key financial and sales best practices goals.
* Collaborate with region and branch stakeholders to balance RAM team involvement, influence and performance within field teams while leading them as a broader, role-based community.
* Effectively manage the performance and development of the RAM and Sales & Distribution Chubb Associate teams by:
+ Leading the team to achieve strong performance and ensure alignment to business goals.
+ Create a work environment that inspires high levels of performance, facilitates teamwork and capitalizes on everyone's strengths and differences.
+ Identify the strengths and developmental needs of each team member and create and execute plans to utilize and build on the strengths and develop skill gaps.
+ Promote the professional development of the staff by providing coaching, mentoring and educational opportunities.
+ Coach on effective sales skills including Selling the Chubb Way and sales coaching.
* Develop and deliver a Sales and Distribution training and development program for recently hired Chubb Associates, including a defined, post specialty school sales training curriculum, hands-on sales role experience, and ongoing coaching and mentoring to prepare Chubb Associates for future sales team roles.
* Periodically evaluate RAM team agency assignments to ensure optimal staffing and alignment with branch teams.
QUALIFICATIONS
Knowledge,
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employmen...
....Read more...
Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-01 08:59:31
-
You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Associate Banker is for you.
In this role you will work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and manage internal and external client dialogue.
As a Transaction Manager on the Community Development Banking (CDB) team, you are responsible for leading and supervising a smooth transaction experience for the client by working directly with the CDB Banker and CDB Underwriters to ensure transactions are processed in an efficient, accurate, and timely manner.
Job responsibilities
* Coordinate with the borrowers, underwriters, and bankers to obtain necessary due diligence required for loan file
* Assist in transition from screening to underwriting
* Maintain loan file, applicable checklists, and any documents required
* Review and analyze items received to ensure file is accurately documented
* Order and review third party reports (appraisals, environmental assessment, etc.)
* Assist underwriter by entering basic third-party report data
* Complete and/or assist Underwriters with applicable agency forms for submission.
* Assists with assembling loan package and delivering to closing.
* Perform other projects and duties assigned and deemed appropriate from the manager
Required qualifications, capabilities and skills:
* Excellent detail oriented organizational skills and communication skills
* Must be able to work well under pressure in a fast-paced environment; prioritizing work to meet deadlines.
* Ability to learn underwriting technology systems
* Must be able to work independently and as a team member.
Preferred qualifications, capabilities, and skills:
* Requires 2-4 years of experience in multifamily and multifamily affordable housing.
* Bachelor's degree preferred.
* Working knowledge of affordable housing and/or other government policies; use of subsidies and LIHTC, though not required, is a big plus
* Working knowledge of real estate documentation is a big plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary inc...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-01 08:59:22
-
Join our dynamic and high-energy team as a Consumer Direct Home Lending Advisor at Chase Home Lending.
Leverage your exceptional knowledge and understanding of home lending products to serve as the primary point of contact for your customers throughout the life of the loan.
Our Home Lending team will support you with their demonstrated expertise in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
This role offers a unique opportunity to grow your career and make a significant impact on our business.
As a Consumer Direct Home Lending Advisor within the Chase Home Lending team, you will guide clients through the home lending process, ensuring strong sales results.
Utilizing your extensive knowledge of home lending products, you will act as the main point of contact for your customers throughout the loan duration.
You will comply with all regulatory requirements while marketing and promoting Chase's financial products.
Job Responsibilities
* Lead Generation & Conversion: Convert warm inbound inquiries and leads into qualified mortgage applications using proactive, consultative selling.
* CRM Management: Efficiently record customer interactions and follow-up activities in our CRM system.
* Phone Consultations: Conduct thorough phone consultations to guide clients through the mortgage process.
* Regulatory Compliance: Uphold all industry regulations and manage associated risks.
Client Retention: Provide exceptional post-application support to build long-term client relationships
Required Qualifications, Capabilities, and Skills
* Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or relevant financial software.
* Self-motivated, detail-oriented, and organized, with the ability to manage multiple tasks and meet deadlines.
* Excellent oral and written communication skills.
Ability to adhere to an in-office work schedule and participate in on-site training Monday through Friday, with varying hours.
Preferred Qualifications, Capabilities, and Skills
* Bachelor's degree or equivalent experience in finance, business, or a related field.
* 2+ years of experience in mortgage sales, banking, or related financial services, with a strong understanding of mortgage products.
* Strong adaptability and time management skills, with a proven track record of exceeding sales targets and delivering exceptional conversion rates
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction with...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-01 08:59:19
-
Corporate Communications is focused on elevating the quality, consistency and impact of our internal communications.
We are seeking a Corporate Communications Manager Vice President as we continue to transform our digital employee experience, standards and best practices to champion the development, implementation and ongoing refinement of communication standards and best practices across all channels.
As a Corporate Communications Manager Vice President within Corporate Communications, you will ensure our communications are clear, consistent and aligned with our brand values, while meeting the diverse needs of our global employee base.
You will work closely with cross-functional partners to establish and maintain guidelines for content creation, distribution and governance, supporting our mission to deliver timely, relevant and engaging communications that promote employee engagement and action.
You will also be responsible for managing the book of work for internal communications, including tracking all planned communications across channels.
Job Responsibilities:
* Lead the creation, documentation and regular review of communication standards and best practices for all internal channels (web, app, multimedia, virtual agents, etc.).
Ensure guidelines are up-to-date and reflect industry trends, regulatory requirements, and firmwide objectives.
* Oversee the application of standards across all content types, including articles, notifications, campaigns and multimedia.
Conduct regular assessments to ensure adherence and provide actionable feedback to content creators and adhere to EX Kit standards.
* Develop and deliver training programs, toolkits and resources to empower team members and stakeholders to consistently apply standards and best practices.
Serve as a subject matter expert and resource for questions related to communications quality and compliance.
* Partner with the Editorial Director, Head of Operations and other leaders to enforce governance processes, including the review and approval of content and the removal of non-compliant materials.
Maintain documentation and reporting for audit and compliance purposes.
* Work closely with Line of Business site owners, Employee Experience, and other partners to ensure standards are understood, adopted and integrated into daily workflows.
Foster a culture of continuous improvement and knowledge sharing.
* Stay informed about emerging trends, technologies, and regulatory changes in corporate communications.
Proactively recommend enhancements to standards and practices to keep the firm at the forefront of internal communications excellence.
Required qualifications, capabilities, and skills
* 8+ years of experience in corporate communications, content governance or related field, including 3+ years in a leadership or standards-focused role.
* Demonstrated expertise in developing and implementing communication standards, guidelines, or best practices....
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-01 08:59:13
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2025-10-01 08:59:08
-
We are looking for a talented Analyst to join the Chase Strategy team! In this role, you will work on impactful and complex projects with high visibility.
You will become part of a highly collaborative team that prioritizes learning, professional development, and mentorship.
As an Analyst in the Chase Corporate Strategy team, you will be involved in high-priority projects that are at the top of our senior management's agenda and at the forefront of the industry.
Your responsibilities will include developing growth strategies, launching new products and entering new markets, forming partnerships or acquisitions, and initiating cross-line of business projects.
These projects are team-based and will require you to collaborate extensively with senior executives and cross-functional business partners.
You will also have the opportunity to rotate across Chase's lines of business and functional groups, including Consumer & Business Banking, Credit Card & Connected Commerce, Home & Auto Lending, Wealth Management, Product & Technology, HR, and Operations.
Job responsibilities
* Develop and drive the strategic priorities for Chase, serving as an objective thought partner to the C-suite and other senior leaders
* Collaborate with teams across LOBs and functional areas (e.g., data science, finance, product, marketing)
* Structure and build quantitative and qualitative analyses
* Analyze operational and financial data
* Research and analyze industry landscape to evaluate new opportunities and identify emerging trends
* Support creation of CEO-level executive communications
Required qualifications, capabilities, and skills
* Experience in strategy consulting, corporate strategy, startups (FinTechs), investment banking, private equity / venture capital, strategic finance, or similar roles
* Bachelor's degree; excellent academic credentials / GPA
* Strong interpersonal and communication skills
* Excellent analytical skills and ability to structure complex problems
* Intellectual curiosity and ability to learn new subjects quickly
* Proficient MS Excel and PowerPoint skills
* Open, collaborative, team-oriented operating style
Preferred qualifications, capabilities, and skills
* Undergraduate degree in Economics, Finance, Math, Engineering (or related field)
* Minimum cumulative GPA of 3.2 on a 4.0 scale
* Experience applying data analysis to solve business problems in fast-moving environments
* Experience with cross-functional collaboration, including influencing stakeholders and working with diverse teams
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solu...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:56
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:53
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Mount Juliet, US-TN
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:48
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Homewood, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:46
-
Company
Federal Reserve Bank of Cleveland
The Federal Reserve Bank of Cleveland is part of the nation’s central bank.
We’ve provided many opportunities for professional growth during our history.
For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99.
This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed.
To be considered for this role, candidates must be a U.S.
citizen, permanent resident, or green card holder.
Our interns will work onsite at our Cleveland, Ohio location.
We’re looking for collaborative and innovative full-time students entering their sophomore year or beyond.
Our student interns work 40 hours per week for the duration of a 10- to 12-week internship that starts as early as June and ends as late as September, depending on student schedules and business needs.
Take your skills to the next level and gain valuable experience contributing to work within Supervision, Credit Risk, & Statistics (SCS).
Supervision, Credit Risk, & Statistics (SCS) Intern Responsibilities May Include:
* Conduct research and analysis on top and/or emerging risk topics and financial condition reviews of financial institutions within the Fourth District.
* Participate in reviews of state member banks and bank holding companies through activities such as field examinations, ongoing monitoring, review of reports and workpapers, and regulatory filings.
* Assist Credit Risk Management with data validation and eligibility reviews of loan collateral pledged to the Discount Window.
* Assist discount window lending teams to identify business process improvements, efficiencies, and design a process automation pilot.
* Help teams identify business process improvements, efficiencies and design and/or implement analytical solutions leveraging emerging technologies (AI/ML).
* Assist with data validation and reporting accuracy and integrity.
* Help with preparing training materials for upcoming seminars.
* Engage in leadership and career development activities for your future.
Requirements for SCS Internships:
* Currently pursuing an undergraduate or graduate degree in Finance, Economics, Business Analytics, Data Science or a related field with a minimum GPA of 3.0. Should have at least one semester left to complete in school.
* Strong computer/technical skills required.
Proficiency with Microsoft Office products, specifically Excel and Access (proficiency or familiarity with programming in Python, R, SQL, etc.
is a plus).
* Ability...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:28
-
This role is on the Executive Talent Management & Development Team and is focused on driving the talent strategy for the firm's Senior Executives.
This is a great opportunity to work across the Human Resources business-aligned teams to drive firmwide talent and succession planning, evolve strategy to meet business needs and evaluate impact with data-driven insights.
As a Senior Associate on the Executive Talent Management & Development team, you will have the opportunity to get involved in a variety of experiences to strategize, execute learn and grow in a fast-paced small team environment.
The ideal candidate will be able to thrive in a dynamic, constantly evolving environment and have an analytical mindset.
Job Responsibilities
* Enhance data insights through improved data management and analytics
* Analyze, interpret, and tell a story with talent data to help inform talent strategies and decisions
* Execute on talent management and succession planning processes on an annual basis including regular updates to Operating Committee and JPMC Board
* Partner with HR Executives, Segment Leads and Talent Advisory across lines of business on firmwide Talent initiatives including but not limited to talent reviews, succession planning, development programs and data analytics
* Lead the development and enhancements of talent tools and systems by working closely with Product Teams and Workforce Data Analytics team
* Develop materials for various senior stakeholder discussions/meetings (including Operating Committee, HR Offsites, Board Meetings, Business Reviews)
* Document and maintain project plans, procedures and communications
* Maintain control processes and regulatory requirements, as appropriate
Required Qualifications, Capabilities, and Skills
* Bachelor's degree
* 3+ years of Talent development or HR Business Advisory experience in a fast-paced corporate environment
* Excels under pressure and delivers results accurately, quickly, and efficiently
* Strong data analysis skills (quantitative and qualitative) and the ability to identify themes/trends and tell a story
* Self-starter, with exceptional attention to detail and organization skills and the ability to problem solve and connect the dots across multiple initiatives
* Highly adept at understanding and reviewing large amounts of data from various sources
* Excellent PowerPoint, Excel (including advanced formulas, pivot tables) and ability to build senior level presentations and materials
* Ability to communicate effectively across organizational levels - both written and verbal
* Highly collaborative, team-oriented and fosters a positive and inclusive work environment
Preferred Qualifications, Capabilities, and Skills
* Financial services industry experience
* Prior experience in Talent Management or Talent Development
* Comfort with matrix management structure
JPMorganChase, one of the o...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:26
-
Company
Federal Reserve Bank of Cleveland
The Federal Reserve Bank of Cleveland is part of the nation’s central bank.
We’ve provided many opportunities for professional growth during our history.
For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99.
This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed
To be considered for this role, candidates must be a U.S.
citizen, permanent resident, or green card holder.
Our interns will work onsite at our Cleveland, Ohio location.
We’re looking for collaborative and innovative full-time students entering their sophomore year or beyond.
Our student interns work 40 hours per week for the duration of a 10- to 12-week internship that starts as early as June and ends as late as September, depending on student schedules and business needs.
Take your skills to the next level and gain valuable experience contributing to work within Enterprise Risk Management.
Enterprise Risk Management Internship:
* Identify and assess risks and controls within key processes.
* Coordinate the testing and reporting associated with incidents, control validation, and monitoring of key risk metrics.
* Research, analyze risk data, and aid in preparing quarterly risk reports and associated briefing materials. Share findings with leadership.
* Gather and analyze data focusing on enhancing risk culture. Develop and present proposal focused on enhancing risk culture.
* Prepare communications and training materials.
* Assist the risk team on other activities and duties as assigned.
Requirements for Internships:
* Currently pursuing an undergraduate degree or graduate degree with a minimum GPA of 3.0.
Should have at least one semester left to complete in school.
Relevant fields of study include: Risk Management, Accounting, Business, or Finance.
* Strong computer/technical skills required.
Proficiency with Microsoft Office products, specifically Excel and Access (or familiarity with other data access tools).
* Ability to work in a deadline driven environment and ability to multitask.
* Ability to work both in a group setting and on an individual basis.
* Strong oral and written communication skills.
What We Offer:
* Hands-On Experience: Gain practical experience and insights into the operations field through real-world projects and challenges.
* Mentorship: Receive guidance and mentorship from experienced professionals who are committed to your development.
* Networking Opportunities...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:24
-
Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As a Tech Risk & Controls Director in Cyber, Tech Controls you will play a pivotal role in shaping and implementing the firm's technology risk management strategy.
Leveraging your advanced knowledge and expertise in technology-risk disciplines, Controls, or Operations you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards.
You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and Operational Leads, to develop and maintain a comprehensive view of the Technology Governance, Risk and Control ("GRC") organizations and its impact on the business.
Your ability to make calculated decisions, manage matrixed teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices.
Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
* Develop and execute operational strategies, standards, and processes to identify, assess, and mitigate technology risks.
Drive strategic projects that strengthen the firm's technology risk management capabilities.
* Create comprehensive execution frameworks for multiple GRC organizations, ensuring alignment with firm-wide policies and standards.
Define process inventories, operating models, governance mechanisms, financial management practices, and key performance indicators (KPIs) to support organizational maturity.
* Oversee all operational improvement efforts, proactively identifying risks and addressing process and operating model nuances.
Develop performance reporting requirements and track action plans for each organization.
Advise stakeholders on progress, risks, and obstacles to ensure successful project delivery.
* Establish and maintain strong partnerships with cross-functional team leads, regulators, and auditors.
Ensure ongoing compliance with legal, regulatory, and industry standards through effective collaboration and communication.
* Manage reporting and governance of controls, policies, issue management, and performance metrics.
Provide senior leadership with actionable insights into control effectiveness and support governance initiatives.
* Oversee financial management across GRC organizations, including FTE/FTC and T&E budgets.
Contribute to organizational structure planning, hiring strategies, and location decisions to support business objectives.
Required qualifications, capabilities, and skills
* Formal training or certification in security concepts, with at least 5 years of hands-on experience in the field.
* Strong background in Operations, Business Control Management, or Program Management, with a proven track record of driving results.
...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:14
-
You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Lead Software Engineer at JPMorgan Chase within Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for design, development, and technical troubleshooting across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Develops secure high-quality production code, and reviews and debugs code written by others
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability, including AWS cloud computing
* Advanced proficiency in one or more languages: Java, Python, Scala and Strong SQL and database skills
* Experience with data structures and algorithms and efficient coding practices
* Experience with Spark and distributed computing
* Demonstrated proficiency in code optimization and refactoring to enhance scalability and performance.
* Ability to collaborate well with global teams in geographically distributed locations across time zones
* Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security.
* Experience with automation and continuous delivery methods.
Preferred qualifications, capabilities, and skills
* Exposure to cloud technologies (AWS)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, finan...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:09
-
Come join our dynamic Know Your Customer (KYC) Quality Assurance Data and Analytics Team Manager to support and implement our efforts in ensuring compliance, data reporting
As a KYC Quality Assurance Data Insights and Technology Manager within KYC Operations, you will play a pivotal role in shaping operations, optimizing processes, and collaborating with cross-functional teams to deliver exceptional results.
accuracy, and efficiency within our KYC processes.
You will possess a unique blend of team management, technical expertise, and innovative thinking to implement improvements in data analysis, reporting, and technology solutions.
Job Responsibilities
* Guide, support and mentor a team of skilled professionals, whilst fostering a culture of excellence
* Develop and implement strategies to enhance data analysis, reporting, and quality assurance processes to meet regulatory standards and internal objectives
* Utilize advanced data analysis techniques to derive actionable insights, identify trends, and provide recommendations for process improvements
* Nurture creativity and innovation within the KYC Quality Assurance function, identifying opportunities for automation, digitization, and the integration of cutting-edge technologies
* Lead the governance forum related to AI/LLM use cases across the broader organization
* Act as a product owner, collaborating with external vendors and technology teams to define requirements, oversee development, and ensure timely delivery of technology solutions
* Conduct regular internal and external meetings to track progress on projects and strategic initiatives, resolve issues, and facilitate effective communication and adoption between cross-functional teams
* Develop and maintain comprehensive documentation of processes, procedures, controls and technologies to ensure consistency and facilitate knowledge transfer
* Collaborate closely with Compliance, Risk, Operations, and IT departments to align KYC strategic initiatives with broader organizational goals
* Develop and monitor key performance indicators (KPIs) and key risk indicators (KRIs) to evaluate the effectiveness of KYC processes and initiatives, proactively identifying areas for improvement
* Provide strategic insights to senior management, contributing to the overall business strategy and decision-making process
Required qualifications, capabilities and skills
* Extensive experience in a management role within KYC, Compliance, Data Management, or a related function
* Excellent understanding of reporting and data analysis methodologies, with the ability to interpret complex data sets and derive meaningful insights
* Demonstrated experience as a product owner, with a track record of successful collaboration with external vendors and technology teams
* Proficiency in Agile methodologies and experience conducting scrum meetings
* Creative and innovative mindset, with a pa...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:07
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Loves Park, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-01 08:58:01
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Digital Channels Middleware Platforms team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Exhibits an executive mindset and communication to work alongside stakeholders
*
Create and maintain a prioritized backlog based on customer research, analysis and backed it by data/evidence
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Ability to take a Digital product to the market, and establish a culture to support ongoing business and growth
* Understand REST API framework and technical specification, to identify any gaps with respect to functional specification
* Experience of working with JIRA, Swagger and API designing and documentation.
SOAP, XML, JSON and other similar web services protocols/ technologies
* BS/BA degree or equivalent experience
*
Able to do data analysis to understand how to improve processes and able to productize 'data analysis
Preferred qualifications, capabilities, and skills
* Experience in software development companies/Financial Technology experience with data analysis and management
* Demonstrated experience writing Agile user stories and creating dashboards
* Excellent verbal and written communication with the ability to forge lasting relationships with the scrum team
* Excellent analytical and problem...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:55
-
Embrace the challenge of l eading and managing team activities, overseeing performance, and ensuring adherence to change management processes across Fraud Customer Protection Services (FCPS) Operations.
As a Business Analysis Associate II within FCPS, you will manage others, and direct overall team activities, monitor performance, and confirms adherence to regulatory rules and company policy and procedures.
Additionally, you'll be responsible to first understand the end to end processes of an organization, while documenting, reviewing, analyzing, and designing business processes to ensure outcomes meet Control and Regulatory requirements.
In the process you will be offering recommendations for improvement and process efficiencies.
You'll work in an environment that offers a wide degree of creativity and latitude with the expectation.
Job Responsibilities:
* Maintain constant focus on customer service and all process flows that lead to delivering best in class service.
* Assign work and sets workflow priorities, tracking unit's performance and monitoring daily business
* Plan for the development of all employees to strengthen current and future capabilities and enable them to contribute fully.
* Demonstrate the ability to act in a decisive, urgent and committed way to achieve results.
* Evaluate end to end process for accuracy and compliance with federal regulations, and internal bank policies
* Identify the financial, regulatory, and customer risks of the organization and offer recommendations to mitigate risk
* Propose process reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement
* Assess the efficiency and productivity of internal staff and make recommendations for improvement
* Present findings to Senior Leadership in the form of reports, and presentations written, and verbal
* Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
* Drive and challenge business units on their assumptions of how they will successfully execute their plans and assist with creation of processes and procedures
Required Qualifications, Capabilities, and Skills:
* Proven ability to lead, coach, and mentor at all position levels
* Ability to consistently maintain high performance level especially in stressful situations
* Strong interpersonal skills with the ability to effectively interact with various styles and levels of management and be able to adjust your own communication style based on the audience.
* Ability to identify ways to support inclusion and diversity.
* Proven ability to execute multiple projects (or multiple components of projects), including owning core tasks, more complex areas and challenging workloads on successive assignments
* BA, BS or equivalent degree is required or equivalent work experience
Preferred Qualifications, C...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:50
-
We are seeking a visionary Vice President - Product (Content Lifecycle Management Product ) to lead our product strategy, innovation, and execution for Adobe Experience Manager (AEM) solutions.
The ideal candidate brings deep expertise in enterprise content management systems, a proven track record of building scalable digital products, and the ability to bridge customer needs with business growth.
This role requires hands-on product knowledge, strong leadership, and customer-first thinking to drive adoption and transformation across global enterprises.
As Vice President - Product , you will work closely with Area Product Owner for the end-to-end product vision, strategy, and roadmap for our AEM-powered digital experience platform.
You will lead product teams to deliver world-class content management capabilities that empower marketers, enterprises, and developers to create, manage, and activate content at scale.
You will be responsible for creating a product that goes beyond out-of-the-box AEM, offering differentiated capabilities in content orchestration, personalization, AI-driven automation, headless delivery, and enterprise integration.
You will partner with engineering, design, GTM, and customer-facing teams to ensure our CMS becomes the preferred platform for global enterprises seeking scalable, future-proof digital experience solutions.
This is a strategic leadership role requiring strong product instincts, deep domain expertise, and the ability to set a bold vision while executing with discipline.
Job responsibilities
* Help define and execute product vision and roadmap for our CMS platform, ensuring it delivers unique value beyond AEM's base capabilities.
* Drive differentiation through innovative features such as AI-driven content activation, advanced workflows, headless & omnichannel delivery, and integration with marketing & analytics platform
* Partner closely with engineering leaders to translate the roadmap into scalable, high-quality solutions with enterprise-grade performance.
* Build strong alignment across sales, marketing, and customer success to drive adoption, customer satisfaction, and market impact.
* Establish clear product success metrics tied to adoption, engagement, retention, and revenue.
* Continuously monitor market trends, competitive landscape, and enterprise customer feedback to refine strategy.
* Represent the product in executive forums, analyst briefings, and customer discussions, positioning our CMS as a category leader.
* Build and mentor a world-class product management team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Proven success in building and scaling enterprise-grade SaaS or platform products.
* Experience driving product differentiation on top of foundational platforms
* Strong strategic thinking with the ability to define, vali...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:49
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Marketing Data Platforms (MDP) team is dedicated to enriching and activating audiences across multiple communication channels.
We drive omnichannel personalization to deliver a best-in-class customer experience and empower our internal paid media team with advanced tools for measuring media performance and optimizing investments.
This role will be responsible for driving discovery sessions, gathering technical requirements, and coordinating integrations with key partners such as Personalization & Insights (P&I), Marketing Connect, and various activation endpoints.
The Product Manager will own the project plan and timeline, ensuring seamless end-to-end audience activation and supporting our target state architecture.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Lead Discovery & Requirements Gathering: Facilitate sessions with stakeholders to identify business needs and technical requirements for the Marketing Data Platforms.
* Integration Management: Oversee new integrations with Personalization & Insights (P&I), Marketing Connect, and activation endpoints to support omnichannel personalization.
* Project Coordination: Develop and manage detailed project plans and timelines, ensuring alignment across all systems and teams involved in audience activation.
* Stakeholder Collaboration: Partner with internal teams, including paid media, engineering, and analytics, to deliver solutions that enhance customer experience and media performance measurement.
* Platform Strategy: Contribute to the target state architec...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:49
-
The Consumer and Community Banking (CCB) brand team is seeking a Brand Manager to drive brand strategy and creative excellence across the High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) product portfolio.
As a Brand Manager Associate on the HNW team, you will be an integral part of building out the brand strategy and execution for this important customer segment.
As part of the brand & marketing organization, you will collaborate closely with a broad set of internal stakeholders and external agency partners to build, launch, promote and drive the day-to-day brand strategy and execution.
You have a strong interest in brand marketing, specifically in brands that cater to the HNW audience (e.g.
luxury brands).
You have experience in above and below-the-line marketing channels and experience working with cross-functional teams from strategy through execution and supporting multiple projects within the portfolio at once.
Job responsibilities:
* Understand the consumer inside and out to help champion strategic, insights-driven creative excellence across the marketing funnel and customer touchpoints
* Support brand strategy and brand vision for HNW card products
* Manage project timelines and stakeholder management
* Support production of marketing assets across both internal and external creative partners
* Support management of creative agency relationships and budget
* Collaborate cross-functionally with partners from research, product, marketing, digital, design, events/experiences and legal.
* Manage cross-functional relationships to ensure strategic, creative and tactical alignment
* Partner with the brand innovation and design teams on material and packaging innovation programs
* Keep teams informed of the HNW brand marketing competitive space and latest trends that help to inform our HNW brand strategy evolution
Required qualifications, capabilities and skills:
* Bachelor's Degree required
* 3 plus years of relevant experience in advertising, media or brand
* Strong communication, interpersonal skills and leadership potential
Preferred qualifications, capabilities and skills:
* Experience at either a creative agency or managing a creative agency partner
* Ability to balance strategic vision with meticulous attention to execution details
* Production experience
* Strong project and timeline management skills, ensuring timely campaign execution with ability to manage multiple projects at once
* Experience in budget management
* Entrepreneurial spirit; able to work cross-functionally to solve problems and adapt as new challenges emerge
* Collaborative and ability to be flexible to evolving projects and business strategies with low ego
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create en...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:39
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Virginia Beach, US-VA
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:37
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager within the Global Private Bank's Agentic AI program, you will be at the forefront of delivering next-generation technology solutions that redefine client experiences and operational excellence.
This role is pivotal in promoting the successful execution of complex, AI-promoten projects and programs that directly impact the bank's strategic vision and global competitiveness.
Your advanced knowledge of technical principles, practices, and emerging AI technologies will be essential for developing innovative solutions, while effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability will enable you to navigate ambiguity and change, ensuring that technology initiatives are aligned with business goals and deliver measurable value.
With superior communication and stakeholder management abilities, you will foster productive relationships and influence decision-making to achieve transformational outcomes.
Job Responsibilities
* Lead the delivery of transformational Agentic AI initiatives, developing and executing comprehensive project plans that incorporate advanced technical requirements, resource allocation, and timelines to ensure on-time delivery of innovative solutions.
* Identify and mitigate risks associated with AI adoption, proactively addressing potential roadblocks and implementing contingency plans to maintain program momentum and integrity.
* Collaborate with cross-functional teams-including engineering, data science, product, and business stakeholders-to define program scope, objectives, and deliverables, ensuring alignment with the Global Private Bank's strategic goals.
* Utilize advanced analytical reasoning and data-driven insights to assess program performance, identify areas for improvement, and implement optimizations that enhance efficiency, effectiveness, and AI model performance.
* Champion the adoption of agile methodologies, AI best practices, and technical solutions, fostering a culture of continuous learning, experimentation, and innovation within the team.
* Drive change management and stakeholder engagement for transformational AI programs, ensuring successful integration and adoption across the organization.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on technical programming management concepts and 5+ years applied experience
* Experience in technical program management, leading complex technology projects and programs in a large organization, with a focus on AI, machine learning, or advanced analytics.
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and executive leadership.
...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:36
-
Job Description
We are looking for a candidate to join the FP&A team supporting Global Technology.
The team is responsible for providing value-added financial reporting, planning/forecasting, and analysis to help our Global Technology organization improve financial performance, achieve key business priorities, and make informed decisions.
As an Enablement Tech Planning & Analysis Associate within the FP&A team supporting Global Technology, you will have the opportunity to lead projects that promote global consistency and create synergies across the team.
You will provide responsive support to executive ad-hoc requests and act as a key liaison to the business and Technology Group Owner CFOs.
Your role will involve performing variance analysis, enhancing controls, and conducting financial analyses to identify opportunities for business improvement.
You will also develop management presentations and reports, utilizing your strong design acumen and expertise in Excel and PowerPoint.
Job responsibilities:
* Self-start and lead projects to drive global consistency and create synergies across the team.
* Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders for multiple products
* Acting as a key liaison to the business / Technology Group Owner CFOs & wider Finance team
* Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets.
* Enhance controls and streamline processes through automation where possible.
* Conduct analyses from financials to understand business drivers to identify opportunities to improve business results
* Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
* Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
Required qualifications, capabilities, and skills:
* BA/BS in Finance, Economics, Accounting or other related area
* Minimum of 4+ years of relevant Financial Services experience.
* Strong technical and analytical skills, including proficiency with Excel, PowerPoint, Essbase, and other financial applications.
* Inquisitive, enthusiastic and diligent, and capable of challenging peers.
* Strong verbal and written communication skills with the ability to articulate complex issues clearly.
* Highly motivated and able to maintain composure in a fast-paced environment and prioritize projects accordingly.
* Desire and ability to understand and effectively utilize MIS reporting systems
* Integrity in handling highly sensitive and confidential information.
* Knowledge and understanding of financial principles and ability to link results to activities
Preferred qualifications, capabilities, and skills:
* Team player with the abil...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-01 08:57:14