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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Tualatin, US-OR
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:29
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You are customer focused, passionate about working with and supporting early-stage tech startups, enjoy building relationships and bringing in new clients.
A role as a Startup Banking Commercial Banker is for you.
As a Commercial Banker focusing on Business Development (BD), you are responsible for growing and retaining relationships while championing a culture of innovation and a \"founder-first\" mindset.
The Startup Banking team is a key part of J.P.
Morgan's Commercial Bank, within the Commercial and Specialized Industries group.
In this BD role, you will be at the forefront of client acquisition and relationship management, partnering with some of the most innovative early-stage technology companies in the country.
Your primary role will be to help grow the business through client acquisition, channel partner management, thought leadership, and founder success.
You will leverage your network, market knowledge, and startup experience for identifying and qualifying prospects to deliver a top-notch client and partner experience.
A core component of the role will involve a deep understanding of JP Morgan & Chase Commercial Bank products and services and working in a cross-functional and highly collaborative manner with internal teams, including partnering with our banking team, credit staff and other product partners as appropriate.
The ideal candidate is an experienced business developer with a history of relationships in the early-stage tech sector who is capable of independent activity, and has excellent partnership, communication, and marketing skills.
Job Responsibilities:
+ Build a brand within your market that positions Startup Banking as the"Leading Innovation Economy bank serving the best and most diverse clients."
+ Develop new business in your market by acquiring and deepening new relationships, delivering the full suite of the Firm, and leading internal strategic discussions across all our solutions including credit and payments.
+ Relentlessly seek out top founders driving innovation, leveraging a referral network built through business activities and relationship development.
+ Build a channel partnership pipeline with success and market share tracking, working with the Startup Banking team to build a standardized approach for measurement and evaluation.
+ Champion a culture of innovation and a customer-centric mindset balanced with the ability to manage risk (KYC, credit, operational, and reputational) appropriately.
+ Be passionate about innovation, the early stage (pre-Series A) startup ecosystem, and entrepreneurship, leading to a desire to stay up to date with industry trends to identify opportunities for innovation or strategic partnerships.
+ Join a collaborative, high-performing team that values team work, entrepreneurship, and a client-first mindset.
+ Success in this role will be measured by your ab...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Morrisville, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Virginia Beach, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:26
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DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code- related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, Computer Information Systems, or related field of study plus 3 years (36 months) of experience in the job offered or as Software Engineer, Application Architect, Web Developer, Technology Analyst, Software Developer, or related occupation.
The employer will alternatively accept a Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, or related field of study plus 5 years (60 months) of experience in the job offered or as Software Engineer, Application Architect, Web Developer, Technology Analyst, Software Developer, or related occupation.
Skills Required: This position requires experience with the following: designing and developing features using technologies including Java and J2EE; containerized services utilizing tools including Docker and Skaffold; deploying microservices to the AWS EKS environment; writing JUnit and Karate integration tests for comprehensive end-to-end testing; automating infrastructure deployments using Terraform; designing microservices with tools including Spring Boot and Hibernate; creating Liquibase scripts with SQL to automate backend database creation; developing automation scripts using Python; writing SQL statements to replicate application metadata to OpenSearch; onboarding Dynatrace for monitoring AWS infrastructure to enhance observability; integrating CI/CD pipelines using tools including Jenkins, Bitbucket, and Spinnaker; performing code reviews and documentation using Bitbucket, Git, and Confluence; and conducting performance, regression, and functional testing to improve application robustness.
Job Location: 880 Powder Mill Rd, Wilmington, DE 19803.
Full-Time.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:26
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You are a strategic thinker, passionate about delivering solutions to clients.
You have found the right team.
As a Payments Sales Associate in the Financial Institutions Group, specifically for the mortgage segment, you will be responsible for assisting Payments Sales Managers (PSM's) with the management of sales relationships and new business generation from a diverse set of mortgage customers.
The role requires strong collaboration with client service, compliance, operations, technology, risk, credit and legal in order to optimize the delivery of our products.
To effectively do so, you will also be responsible for actively gaining a thorough understanding of the market, the industry in which clients operate, their organizational and operating structure, their buying process and business objectives.
The role may include oversight of a portfolio.
As the Payments Sales Associate, you will also support proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our clients.
You will also support important relationship management initiatives such as billing and pricing, interest rate management, escalation tracking and resolution, among others.
Job responsibilities
* Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P.
Morgan Payments via appropriate solution(s); traditional cash management, FX, International payments, liquidity
* Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
* Develop strong relationships within client's Treasury, Product and Operations organizations - anticipate client needs/challenges and proactively engage appropriate J.P.
Morgan Payments partners to develop comprehensive solutions
* Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
* Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
* Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client's objectives
Required qualifications, capabilities, and skills
* 2 + years experience in cash management, transaction banking, merchant acquiring or related field
* Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:25
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Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As a Product Agility Lead in the CCB Finance Portfolio, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams.
Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance.
As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function.
Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.
Job responsibilities
* Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
* Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
* Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
* Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline
* Maintain hygiene standards within organizational thresholds to ensure accurate data is available to support data driven decision making on prioritization
* Lead Quarterly and 6 Quarter Rolling planning practices for your Product that account for the teams fiscal responsibility as well as co-supplier demand
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
* Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
* Display advanced knowledge of agile delivery and multiple agile approaches, including Lean, Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
* Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and deci...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:24
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Job summary:
Transition Management is responsible for the legal and operational structuring, end-to-end coordination, and integration of all new clients onto the Prime Financial Services (PFS) platform.
The aim is to deliver a seamless and timely multi-asset class onboarding for our clients, spanning multiple products, including Equity and Fixed Income Prime Brokerage, Foreign Exchange Prime Brokerage, Futures and Derivatives Clearing, Equity Derivatives, and Repo Financing.
Job responsibilities
* Establish and maintain relationships with primary client contacts, such as COOs and CFOs, ensuring requirements are delivered with urgency.
* Lead onboarding deal teams to deliver the firm in an integrated and seamless way to clients during the onboarding process.
* Manage a varied client base including Hedge Funds, Alternatives, Banks, Asset Managers, and Pension Funds.
* Translate client strategy and structure, along with margin and financing needs, to relevant J.P.
Morgan products and legal entities.
* Develop and maintain a strong understanding of the PFS product suite, consulting with clients from pre- to post-go-live.
* Understand commercial and risk asks of clients from a new launch perspective, engaging clients across all products and legal agreements.
* Direct the delivery of client onboarding through go-live, building strong relationships with internal partner teams.
* Serve as initial point of escalation internally and for clients, demonstrating self-solve abilities and challenging the status quo.
* Become a point of contact for data aggregation and reporting to stakeholders, developing processes for tailored communication and establishing templates for handovers and commentary.
Required qualifications, capabilities, and skills
* 3+ years in a client-facing role within the financial services industry
* Understanding of the alternatives and institutional client landscape, with insight into the financing and clearing products used in their strategies
* Ability to build meaningful relationships with clients and internal partner groups
* Solutions-oriented with strong project management and organizational skills; ability to prioritize, multi-task, and deliver within tight and changeable timeframes
* Confident, driven, proactive self-starter able to work independently and escalate issues when required
* Inquisitive and investigative, eager to embrace new challenges and learning opportunities
* Experience with business analytics tools to initiate process improvements and create templates for client materials is advantageous
* Bachelor's degree or equivalent
* FINRA Series 7 and 63 registered or able to be obtained shortly after hire
Preferred qualifications, capabilities, and skills
* Experience with business analytics tools for process improvements and client materials
* Advanced degree or relevant certifications
* Familiarity with multi-...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:23
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in API Marketplace Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Manages the creation and delivery of platform capabilities throughout the development process, including but not limited to defining product requirements, overseeing implementation, ensuring product adoption, continuous product expansion and demonstrating advocacy
* Serves as a key leader in production ideation, management, requirements gathering, vendor engagement and roadmap execution
* Partners with engineering leadership to ensure collaboration and alignment among teams
* Organizes, prioritizes and escalates critical issues and required information to facilitate efficient decision making; establish priorities, and provide oversight and guidance to team of those priorities
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change within organizations and managing stakeholders across multiple functions
* Technical knowledge to propose and influence new product and feature explorations, especially in enterprise-scale APIs
* Experience with API or developer-focused platforms...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:23
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Join us to pioneer user experience insights, shaping products that resonate with our customers.
As an Experience Research Vice President in Cybersecurity & Technology Controls (CTC) Shared Services organization, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Create journey maps, service blueprints, and storyboards to identify pain points, opportunities for improvement, and champion innovation in products and features
* Communicate methodologies, insights, and strategic recommendations effectively to leadership and stakeholders at all levels of the organization, championing research best practices and user-centered decision-making
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Preferred qualifications, capabilities, and skills
* Experience using Figma, Monday.com, Adobe Analytics...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:22
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Job Description
Wholesale Lending Services supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank.
Located in globally, the Credit Monitoring Center of Excellence , within WLS, is a high-volume production-based operation function responsible for Credit Compliance Monitoring for the Commercial Banking Loan Portfolio.
Job summary
As a Credit Monitoring Quality Control Associate I within the Wholesale Lending Services Team, you will be responsible for providing oversite of the Credit Monitoring team's work to ensure the Monitoring Analyst has accurately reviewed and recorded the compliance results in accordance with credit agreement terms of the borrower.
In this role, you will review the work of Monitoring Analysts and provide a secondary interpretation of financial and other covenants in order to confirm whether borrowers are meeting the terms of the credit agreements or in default.
The credit agreements cover syndicated loans and bilateral agreements.
Job Responsibilities:
* Enforce quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners
* Review the work of Credit Monitoring Analyst to determine if they correctly identified corporate borrowers that have breached covenants, and as a result, have defaulted on the terms of their credit agreements
* Provide explanations regarding issues identified to ensure proper correction and resolution
* Interpret credit agreements and other legal documents to determine which co-borrowers, guarantors and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation, to ensure the Credit Monitoring team has accurately setup the terms of the agreement in the tracking system.
* Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants to validate the work of others
* Independently calculate cash flow and leverage ratios in accordance with specific terms laid out in credit agreements as a second check on Credit Monitoring
* Develop strong knowledge of secured lending products including borrowing base credit facilities
* Monitor the control environment and operational environment for changes which may impact quality control testing
* Partner closely with leadership to enforce effective quality program practices
* Provide feedback to operations managers on quality performance and recommend corrective actions as needed; supports line of business / operations with quality initiatives, as appropriate
* Recommend changes to improve services and systems
Required Qualifications, Skills and Capabilities:
* 3 or more years of experience in banking and/or doing financial analysis
* Experience in credit monitoring activities including but not limited to legal documentation review, financial covenants, cred...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:21
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Resiliency Lead in Foundational Services (FS), you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards.
You will also provide engineering subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls operate effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Engineering Leads, Application Owners, Technical Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the Firm.
Your technical background and advanced knowledge of cybersecurity principles, practices, and theories will enable you to drive innovative solutions in a dynamic and evolving tech resiliency landscape.
The Tech Risk & Controls Resiliency Lead is managing and coordinating the operational execution of the Technology Resiliency activities of Foundational Services with a focus on Networks, Storage, and Data Protection and Recovery.
This role requires building strong working relationships with Application Owners, engineering teams, third party service providers and internal stakeholders to effectively provide end-to-end infrastructure services related to the recovery of the Technology Group Owners' (TGO) production applications, services and/or products.
The Tech Risk & Controls Resiliency Lead will work across multiple levels within the organization to identify, socialize and mitigate resiliency related risks.
You will be part of recovery strategies and simulation exercises and should have knowledge of architectural solutions, service delivery, and a high-level understanding of product and service level component failure impact.
Experience with Application Dependency Mapping for upstream and downstream related applications and services is highly desirable.
Job responsibilities
* Leverage technical expertise to strengthen resiliency through scrutiny of plans, open communication and by driving solutions with team members and function owners.
* Plan, execute, and coordinate resiliency tests (Recovery Strategy and Notification) as required by designated objectives and standards (e.g., tabletop exercises, etc.).
* Partner with engineering leads and application owners to create and maintain resiliency documentation.
* Monitor non-compliance and partner with application teams and IP Resiliency Governance to work time-sensitive remediation steps.
* Coordinate resiliency activities required by regulatory authorities (e.g., plan remediation, testing requirements, compliance reporting).
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:21
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About Chase Consumer & Community Banking:
Primarily under the Chase brand, Consumer & Community Banking (CCB) serves more than 84 million consumers and 7 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
Chase is the clear market leader in Consumer and Business Banking, as well as in Card, and in total combined credit and debit payments volume.
Customers engage with Chase across physical and digital channels, including the only branch network in all 48 contiguous states and #1 banking portal in the U.S.
About the Role:
When someone joins the Chase Strategy team, they accelerate their career by working on impactful and complex projects with high visibility.They also become part of a highly collaborative team that prioritizes learning, professional development, and mentorship.
As a Vice President in the Chase Strategy team, you will take the lead in managing fast-paced projects that are of high priority to our senior management and are at the forefront of the industry.
Your responsibilities will encompass growth strategies, launching new products, entering new markets, forming partnerships or acquisitions, and initiating cross-line of business projects.
These projects are team-based and necessitate significant collaboration with senior executives and cross-functional business partners.
You will also have the opportunity to rotate across Chase's lines of business & functional groups, including Consumer & Business Banking, Credit Card & Connected Commerce, Home & Auto Lending, Wealth Management, Product & Technology, HR, and Operations.
Job responsibilities
* Develop the strategic priorities for Chase, serving as an objective thought partner to the C-suite and other senior leaders
* Collaborate with teams across LOBs and functional areas (e.g., data science, finance, product, marketing)
* Scope and structure projects
* Lead teams in project execution to identify issues and actionable opportunities, design solutions and quantify potential impact to the business
* Develop and deliver CEO-level executive communications
* Develop junior team members both formally and informally
Required qualifications, capabilities, and skills
* 6+ years of experience in strategy consulting, corporate strategy, startups (FinTechs), investment banking, private equity / venture capital, strategic finance, or similar roles including at least 1+ years of experience leading teams
* Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
* Strong communication, presentation, and influencing skills - ability to collaborate and build relationships with colleagues at all levels and achieve goals without direct control over resources
* A high level of personal initiative, setting and achieving challenging goals, and demonstr...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to inf...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:19
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The Consumer & Community Banking (CCB) Communications team is seeking an experienced design leader with deep expertise in executive presentation design, visual storytelling and internal brand systems.
This role supports CCB Communications by leading the visual expression of strategy, priorities and narratives through high-impact executive presentations and scalable internal communications.
The role is centered on executive presentation design for the firm's most visible and high-stakes moments.
You will lead the design and shaping of presentations used in critical leadership forums, strategic reviews and internal- and external-facing events.
In parallel, you will own and evolve the internal visual identity for CCB Communications, ensuring a cohesive, recognizable and executive-ready visual language across internal communications.
Success in this role requires exceptional narrative judgment, strong design leadership and the ability to translate complex strategy, data and messaging into clear, persuasive and polished stories for senior audiences.
PowerPoint is the primary tool used to deliver this work but the core requirement is excellence in executive presentation design and visual systems regardless of medium.
As a senior member of the CCB Multimedia Center of Excellence, you will act as a trusted creative advisor to senior communications leaders and business executives, set visual standards and drive the evolution of how CCB communicates internally at scale.
Job Responsibilities
* Lead executive presentation design for CCB Communications, setting visual and storytelling standards for senior-level communications
* Design and shape presentations used in high-stakes leadership forums and internal- and external-facing events
* Own and evolve the internal visual identity and brand system for CCB Communications, ensuring clarity, consistency and executive-level polish
* Define visual frameworks, templates and design principles that enable scalable, repeatable and high-quality internal communications
* Partner with senior communications leaders and business executives to translate complex strategies, priorities and data into clear, compelling executive narratives
* Serve as a trusted advisor on presentation strategy, visual storytelling and executive-level design judgment
* Collaborate with the content automation group to version and operationalize visual assets across lines of business and functions, enabling scale and efficiency in multimedia and design for internal communications
* Ensure visual systems and assets are designed for flexibility, automation and reuse without compromising quality or brand integrity
* Oversee presentation and visual design efforts from concept through final delivery, ensuring alignment with communications objectives, business priorities and brand standards
* Provide direction and guidance to designers, freelance partners and agencies supporting executive presentat...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:19
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VWT is seeking a Vice President of Customer Excellence to design and lead our ultra-high-net-worth client experience strategy, turning insights into action and instituting rigorous quality controls that redefine luxury service.
Based onsite at our headquarters at 231 East 51st Street, this leader will manage high-performing teams, resolve complex issues, and drive continuous improvement across every client touchpoint.
As the Vice President of Customer Excellence within our organization, you will lead the client experience strategy, overseeing all client-facing initiatives and ensuring the highest standards of service for ultra-high net worth travel clients.
You'll design rigorous quality controls, turn client insights into action, and drive continuous improvement that delights discerning clients and sets a new benchmark for luxury service.
You will be accountable for designing and implementing quality control processes, managing a high-performing team, and driving continuous improvement to exceed client expectations.
As the ideal candidate, you will possess exceptional communication and interpersonal skills, enabling them to build strong relationships with internal stakeholders and clients.
You will be proactive, detail-oriented, and adept at managing multiple projects simultaneously.
Job Responsibilities
* Champion customer experience by ensuring every interaction meets high service standards.
* Develop and implement quality control processes to monitor and improve service delivery.
* Analyze customer feedback and service data to identify trends and areas for improvement.
* Collaborate with teams to resolve client issues promptly and effectively.
* Train staff on best practices for customer service and quality assurance.
* Conduct regular audits of client interactions and service outcomes.
* Drive continuous improvement initiatives to enhance customer satisfaction.
* Report on quality metrics and customer satisfaction scores to leadership.
* Serve as a point of escalation for complex or high-impact client concerns.
* Foster a culture of excellence, accountability, and proactive problem-solving across the organization.
* Manage advisor teams supporting key growth initiatives.
Required qualifications, capabilities, and skills
* College Degree (or equivalent).
* Proven experience in client success, luxury travel, or hospitality leadership roles.
* Strong background in quality assurance and process improvement.
* Exceptional communication, leadership, and problem-solving skills.
* Experience with working with luxury/HNW clientele.
* Ability to work collaboratively in a team environment.
* Excellent attention to details.
* Strong people/communication/listening skills to be able to evaluate and execute on client needs/expectations.
* Familiarity with CRM software and tools to manage client interactions and data - Ideally Client Base and/or SalesF...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:18
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Become an integral part of the Corporate Responsibility (CR) team where you will have an opportunity to work alongside a team of dedicated professionals focused on generating authentic and durable social impact.
The CR Division is responsible for the development and implementation of the firm's CR agenda by crafting goals, policies, and initiatives that align with and support the firm's business strategies, reflect our values, and support the communities where we do business.
The Division includes Global Philanthropy, Public Engagement, Global Government Relations, the PolicyCenter, the JPMorganChase Institute, and Sustainability.
The Global Philanthropy team consists of Employee Engagement & Volunteerism, Impact Finance, and the Foundation teams at the national and local levels.
As a Global Philanthropy Manager on our Global Philanthropy Housing Access and Affordability team in Corporate Responsibility, you will lead complex grantmaking, design and implement high-quality qualitative and quantitative impact analyses , synthesize key insights, communicate best practices with senior stakeholders, and manage strategic third-party partners.
You will collaborate with many teams across the firm, along with external partners, to design and drive a national firm-wide housing strategy.
This role reports to the Head of Housing Access and Affordability .
Job Responsibilities:
* Have a strong understanding of housing stability, supply, and homeownership strategies
* Collaborate with internal and external stakeholders to develop housing strategies aligned to the firm's business priorities and CR's social impact agenda
* Develop and maintain a productive network of professional relationships with key government, philanthropic, business, and nonprofit leaders
* Monitor social, political and economic trends that may impact national strategies and/or philanthropic activities
* Think creatively about the firm's assets and tools, identify opportunities for firmwide collaboration to drive impact
* Lead engagement with internal JPMorganChase stakeholders, including line of business leaders, cross-CR partners, and other functional partners such as communications
* Communicate the firm's approach to housing access and affordability to multiple internal constituencies
* Develop, manage and execute philanthropic programs end-to-end (from concept design and budgeting, approval process, execution to program closing), in collaboration with community partners, that advance the firm's impact objectives
* Provide robust budget management to maximize value of philanthropic activities
* Understand the risk profile of the grant portfolio and propose the right level of mitigation; escalate controls issues with partners appropriately
* Monitor grant progress and use insights from performance to shape future direct strategy; plan convening, evaluation and communications activities to amplify impact
Required qualifications,...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:18
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:17
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Strategy Execution and Control Associate within Risk Management and Compliance, you will support the change management lifecycle for Consumer Card strategy initiatives.
You will help initiate and manage strategy changes, ensure governance and validation processes are followed, and strengthen controls around credit decisions and regulatory adherence.
You will collaborate with strategy owners and stakeholders to ensure compliance with change management standards and documentation requirements.
You will have the opportunity to participate in projects, coordinate audit responses, and contribute to process improvements that enhance the customer experience.
We value your ability to analyze issues, communicate findings, and support operational readiness for new initiatives.
Job Responsibilities
* Partner with strategy owners to ensure compliance with change management standards and documentation requirements to ensure audit readiness
* Manage the intake process for strategy changes
* Update strategy documentation as needed
* Ensure adherence to governance package requirements
* Collaborate with stakeholders to design solutions that meet target criteria
* Coordinate change management for initiatives impacting Operations, including judgmental lending and service teams
* Analyze exceptions from control reports to determine root cause and implement solutions
* Manage Risk-owned letters and related communications
* Address critical issues using escalation protocols to resolve problems efficiently
* Package results and findings for presentation in monthly business updates
* Prepare evidence to support control testing and internal audits
Required qualifications, capabilities, and skills
* Bachelor's degree required
* Minimum 2+ years of experience in the credit card industry, in Credit Risk, Operations, or Lending
* Ability to work independently and operate with a high sense of urgency
* Strong problem-solving and organizational skills
* Ability to multi-task in a constantly changing environment with a positive attitude
* Strong PC skills, including PowerPoint and Excel
* Excellent oral and written communication skills, including thorough documentation to ensure audit readiness and alignment with controls, legal obligations, and regulatory requirements
* Excellent interpersonal and communication skills to work effectively with all levels of the orga...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:16
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Join a dynamic team at the forefront of Machine Learning and Intelligence Operations, where your expertise will drive the next generation of banking technology.
As part of our Virtual Agent Assist development team, you will help revolutionize the call center agent experience through real-time assistance, workflow automation, and intelligent decision support.
Utilizing Java, Spring, and modern UI technologies, our platform seamlessly integrates advanced machine learning and artificial intelligence to deliver faster, more personalized, and highly efficient customer service.
As a Software Engineer at JPMorgan Chase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology product in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for developing critical technology solutions across multiple technical areas in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions through full-stack design, development, and technical troubleshooting, leveraging Java (Spring Boot, REST APIs) and front-end technologies (React, Angular) to solve complex problems and innovate beyond conventional approaches.
* Develops secure, high-quality production code in Java and JavaScript/TypeScript, and reviews and debugs code written by others to ensure robust, maintainable applications across backend and frontend layers.
* Identifies opportunities to eliminate or automate remediation of recurring issues using Java-based automation tools and front-end monitoring solutions, improving overall operational stability of software applications and systems.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years of building full stack web applications
* Advanced proficiency in programming languages, specifically Java and React.
* Expertise in infrastructure provisioning with Terraform and hands-on experience building and deploying CI/CD pipelines.
* Proven track record in developing enterprise applications with high availability and performance using Spring, ORM frameworks, Kafka and Redis distributed caching solutions.
* Practical experience with UI frameworks such as React.
Knowledge in Micro Front End architecture would be nice to have.
* Strong skills in SQL and database development.
* Knowledge in writing unit/integration/automated test cases using Junit, Cucumber, Selenium and Playwright
* Experience building large-scale enterprise applications, including cloud-native solutions based on the 12-factor methodology, extending beyond simple REST endpoint exposure.
* Hands-on experience in system design, application development, testing, and ensuring operational stability
Preferred qualifications, capabilit...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:16
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DESCRIPTION:
Duties: Cultivate strong relationships with Business Managers in North America (NAM) and Latin America (LATAM) across Macro, Equities, and Credit LOBs.
Understand their business objectives and proactively identify opportunities for cost savings initiatives.
Foster strong relationships with trade venues in NAM and LATAM.
Stay informed about key developments, upcoming changes, challenges, and issues.
Lead brokerage negotiations with trade venues on behalf of trading desks to optimize trading costs and efficiency.
Ensure that relationships with third-party vendors align with the strategic priorities of Global Markets.
Conduct in-depth reviews of over-the-counter brokerage expenses and brokerage rates.
Initiate cost-saving projects based on the findings of these reviews.
Collaborate with the Equity Business team to review client connectivity expenses.
Challenge the profitability of line connections and seek opportunities for cost optimization.
Partner with Finance to monitor and track savings achieved through cost reduction initiatives, ensuring alignment with financial targets.
Coordinate with Operations to ensure that updated rate cards are integrated into the reconciliation process.
Serve as the primary point of contact for all new trade venue onboarding activities in the NAM and LATAM regions.
This position requires up to 10% domestic and international travel for Broker and vendor meetings and visits to other JPMorgan offices.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Administration, Finance, Management, or related field of study plus 4 years of experience in the job offered or as Business Analysis Manager, Product Development, or related occupation.
The employer will alternatively accept a Bachelor's degree in Business Administration, Finance, Management, or related field of study plus 6 years of experience in the job offered or as Business Analysis Manager, Product Development, or related occupation.
Skills Required: This position requires four (4) years of experience with the following: Markets Trading and Financial Services: Cross product familiarity including FX, Interest Rates, Fixed Income, Credit and Equities to ensure cost optimization, efficiency, controlled and regulatory compliant onboarding, offboarding, and life cycle events for venues; utilizing applicable regulatory frameworks and market dynamics; managing relationships with internal clients and stakeholders and understanding their needs and priorities; utilizing brokerage cost analysis, commission structures, and their impact on financial transactions and profitability within the financial services sector; utilizing products including Interest Rate Swaps, Interest rate options, U.S.
treasury, FX forwards, FX NDFs, FX Spot, Equity Options, Equity Futures, Credit Default swaps, and Commodity derivatives within fixed income and equities markets, including their characteristics, trading mechanics, and client requirement...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:15
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Performance Marketing, Operations & Transformation serves multiple stakeholders and diverse business goals across the Chase business.
Guided by our overarching brand strategy and business partners' objectives, we lead owned channel strategy & innovation, enablement & execution, and investment optimization to drive our shared performance goals.
As an Orchestration Governance & Optimization Lead on the Performance Marketing team, you will support the centralization of line of business requests.
You will drive the strategy, frameworks and governance processes for entrance, optimization and sunsetting of campaigns and placements of the owned channels (web, mobile, email, push) to maximize our outcomes.
Additionally, you will partner across numerous teams including: Channels and D&A to create the campaign evaluation processes/analytics and inputs (e.g.
targeting, creative, testing recommendations) for our target state of single intake, ensuring healthy channels that deliver both value and customer engagement.
You will have a deep understanding of digital marketing strategy, an analytical mindset and exceptional partnership and communications skills.
Job Responsibilities:
* Lead Home Screen Orchestration (HSO) Constrained Optimization (CO) rollout and management for Performance Marketing; partner with Channels and D&A to extract experimentation insights and define reporting and analytical needs
* Develop channel governance models for HSO and new digital form factors to maximize accounts and NPV while ensuring an exceptional customer experience; collaborate with Channel Strategy & Optimization to evaluate, enhance, and align governance frameworks and supporting processes.
* Create the HSO LOB communication and education plan and, with PM Relationship Management, incorporate HSO CO into the LOB toolkit
* Recommend tile improvement strategies in conjunction with owned media including targeting and creative
* Provide outcome-based insights and recommendations to Product to refine ranking and decisions models
* Develop and lead HSO optimization frameworks to converge processes and make it easy to be a marketer; define, monitor, and evolve benchmarks and thresholds
* Partner with Marketing Transformation to define single-intake campaign requirements capturing content needs, targeting criteria, and campaign metadata for automated governance; provide input into performance and operational dashboards focused on daily optimization and analysis
* Identify and pilot AI solutions to streamline processes and supporting tasks
* Collaborate across Marketing and Product partners to inform the P&I testing agenda and capability roadmap.
* Support scaling of modernized audiences by consulting with LOBs to enable and launch
Required qualifications, capabilities and skills:
* Bachelor's degree from an accredited institution
* 10+ years of marketing, strategy consulting or equivalent experience, with expertise...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:14
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DESCRIPTION:
Duties: Address a wide range of enterprise challenges by implementing machine learning techniques for data mining, data science, and behavioral analytics for quantitative research.
Develop, plan, and execute analytical solutions by organizing diverse requirements, managing stakeholder expectations, and delivering results.
Drive data science and analytics strategies, providing recommendations on analytical products, services, protocols, and standards across the firm.
Innovate and create new methods by leveraging existing data assets or developing new ones, scale experimentation, integrate real-time data, and achieve personalization goals.
Accelerate the analytics development lifecycle and enhance the dissemination of insights.
Optimize queries, employing CTEs, window functions, and sub-queries.
Present practical data insights in a compelling and actionable manner for senior leadership through presentations, discussions, and visualizations and interactive dashboards.
Conduct data exploration and manipulation, data analysis, and data visualization.
Lead and mentor a team of data analysts.
Manage resources and oversee multiple projects to ensure timely delivery and alignment with stakeholders' priorities and project goals.
This position requires up to 10% domestic travel to other JPMC offices for internal meetings or offsites.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Analytics, Data Science, Statistics, Economics, Applied Math, Operations Research, or related field of study plus 2 years of experience in the job offered or as Quant Analytics, Quant Analytics Associate, Marketing Science Associate Manager, Data Analyst, Data Science Engineer, Associate System Engineer, or related occupation.
The employer will alternatively accept a Bachelor's degree in Analytics, Data Science, Statistics, Economics, Applied Math, Operations Research, or related field of study plus 4 years of experience in the job offered or as Quant Analytics, Quant Analytics Associate, Marketing Science Associate Manager, Data Analyst, Data Science Engineer, Associate System Engineer, or related occupation.
Skills Required: This position requires experience with the following: Developing and executing optimized SQL queries within Snowflake to extract and transform large datasets, enabling the identification of key insights and trends that address complex business and product-centric questions; Conducting in-depth exploratory data analysis using SQL and Python to uncover data patterns and translating these insights into actionable understanding of product performance, driving strategic decision-making; Establishing comprehensive measurement plans for A/B testing and performing advanced statistical analysis to assess the statistical significance of test results, ensuring robust evaluation of product strategies; Applying advanced statistical techniques including cohort analysis to address complex business problems, providing deep i...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-05 08:38:14
