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Be a trusted advisor to our Commercial Bank clients.
Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Service Senior Associate in the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe.
Client Service Senior Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio.
In this role, you will serve as the primary point of contact for each client assigned to your portfolio.
Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients.
Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job responsibilities
* Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles
* Develop long term client relationships
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients
* Actively participate in deal team meetings as new products and services are added to clients
* Influence internal partners to recommend products and services based on knowledge of client behaviors
* Learn and understand existing and upcoming technologies to support client consultation and requests
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
Required qualifications, skills and capabilities
* Comprehensive knowledge of Treasury Services and/or Custom Card products
* Data Analytics & Change Management experience
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 3+ years of client facing work experience
Preferred qualifications, ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:53
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Join the Business Aligned Incentive Administration team for testing iComp products to administer and pay incentives for JPMorganChase!
As a Business Aligned Incentive Comp User Acceptance Tester, Senior Associate within the Chase Business Aligned Incentive Administration team, you will play a crucial role in testing the iComp applications used to administrate and pay business aligned incentives across JPMorganChase.
You will analyze business and functional requirements, identify test scenarios, and lead the system integrated and user acceptance testing process to ensure end-user requirements are met.
You will collaborate closely with Incentive Administration LOB teams to meet quality expectations, schedule and prioritize work, and develop automated test scripts for regression testing.
This role offers the opportunity to enhance your knowledge of incentive plans and work with global teams in a dynamic environment.
Job responsibilities
* Analyze Business and Functional requirements, identifying test scenarios based on business process
* Leads and/or participates in the system integrated and user acceptance testing process following procedures to ensure that end-user requirements are met
* Works closely with Incentive Administration LOB teams to ensure quality expectations are understood and met
* Schedules and prioritizes work and activities to meet target schedule, quality and scope
* Write test scenarios and test scripts for each initiative, and review the scenarios/scripts with key stakeholders for feedback and alignment
* Troubleshoot, triage and communicate defects found, and verify fixes align with expectations
* Prepare files/event handling/new hires in proper format in a timely manner to execute test cases
* Load requirements and test scripts to qTest, link requirements and scripts, pull in test scripts to the proper Test Execution folders for each release
* Update qTest scripts/JIRA stories as testing is performed with actual results and status of testing, load artifacts into repository
* Develop and implement automated test scripts for regression testing, ensuring thorough validation and quality assurance.
Execute these scripts in alignment with each monthly release cycle
* Continue to enhance knowledge of the incentive plans as new changes are introduced, including terms and conditions
Required qualifications, skills and capabilities
* 5 or more years of experience in quality assurance or user acceptance testing
* 2 years of experience in leading testing projects and scope
* Experience of testing lifecycle with Agile methodology
* Demonstrated experience in test planning, test design and test execution
* Experience with writing, developing, and executing test strategy, test plans & test cases
* Excellent verbal and written communication skills and ability to present test planning and findings to the LOBs, IA and Management
* Strong troubleshoo...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:50
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JPMorganChase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, and institutional investors.
Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Senior Lead Cybersecurity Architect - IAM Product Security Architecture at JPMorgan Chase within the Corporate Sector- Cybersecurity & Technology Controls, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for carrying out critical cybersecurity architecture solutions by identifying, creating, and communicating risk, mitigation options, and solutions across multiple technical areas within various business functions in support of project goals.
Job Responsibilities:
* Provide architecture and support for the adoption and management of Access Management, Directory & Federation Services, Single Sign-On (SSO), Multi-factor Authentication (MFA), and similar secure authentication services.
* Lead the development and maintenance of the Identity Management Controls, ensuring alignment with industry best practices.
* Develop, build, and maintain technology design and architecture to enable continuous contextual authentication and authorization, fostering innovation and continuous improvement.
* Mentor junior team members and lead cross-functional teams to drive cybersecurity initiatives and projects.
* Engage with stakeholders across various technical and business functions to develop and maintain the roadmap for enterprise IAM solutions, ensuring alignment with strategic goals.
* Conduct risk assessments and manage cybersecurity risks, implementing effective mitigation strategies.
* Maintain up-to-date knowledge of identity and access management best practices and encourage continuous learning and professional development within the team.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on Cybersecurity Architecture concepts and 5+ years applied experience
* Demonstrated design and development experience in large-scale, complex environments with heavy regulatory needs.
* Expertise in Authentication and Authorization protocols, including Active Directory Services, ADFS, OAuth, OIDC, SAML, Encryptions, and PKI.
* Hands-on experience delivering Directory services security, Large scale migrations.
* Expertise in Digital Certificate Management (DCM) and rolling out PKI services across enterprise services
* Advanced proficiency in one or more programming languages and object-oriented programming (e.g., Python, Go).
* Proficiency in automation, continuous delivery methods (CI/CD), and Infrastructure as Code (IaC).
* Strong understanding of agile methodologies...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:46
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Control Manager Vice President in Consumer and Community Banking (CCB) Risk Management, you will lead the development and management of a robust control framework, ensuring the integrity and effectiveness of our risk management processes.
Your responsibilities will include overseeing control functions such as risk and control identification, testing, and process map maintenance, while actively engaging with business partners and Senior Management to communicate the status of the control environment.
You will drive issue resolution and play a critical role in maintaining a strong control environment, fostering collaboration across teams to enhance our risk management strategies.
Your leadership and expertise will be instrumental in safeguarding our operations and ensuring compliance with regulatory standards, making a significant impact on the success and resilience of CCB Risk Management.
Job Responsibilities
* Partner with business colleagues to drive a culture of risk awareness and proactive risk identification and assessment.
* Ensure on-going control improvements and strengthen the existing control environment.
* Participate in project planning as required to assist business in developing appropriate internal control systems or to monitor significant changes in control systems.
* Elevate the data analytics testing and validation agenda through use of data tools such as SQL, Tableau, etc.
* Maintain awareness of significant changes impacting the business, both internally and externally.
* Prepare detailed reports of findings and present key control initiatives to management.
* Work with Risk Management colleagues to validate the effectiveness of controls.
Required qualifications, capabilities, and skills
* 10+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance required
* Bachelor's degree or equivalent job experience.
* Strong and up-to-date knowledge and understanding of risk and control assessments, internal control testing, and issue management.
* Working knowledge of Risks and Controls; proven results of driving improved control environments , and excellent problem-solving and analytical skills.
* Strong project management and process skills; ability to prioritize and execute on multiple, simultaneous, complex priorities.
* Excellent verbal and written communication skills including advising senior manageme...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:41
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate and Investment Bank Markets, Foreign Exchange Services - Transact, you will be an integral part of an agile team focused on developing, improving, and implementing cutting-edge technology products that emphasize security, stability, and scalability.
In your role as a principal technical contributor, you will provide vital technology solutions across diverse technical domains and business functions, ensuring alignment with the firm's strategic objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in building high-performance latency-sensitive event-driven applications
* Strong experience in building concurrent/multi-threaded software in Java and/or Kotlin, Microservices, latency sensitive applications
* Experience developing web-based applications with large user bases
* Proficiency in automation and continuous delivery methods
* Excellent understanding of application resiliency, and security
* Strong computer science foundations
* Ability to work well in a team environment, contributing to a culture of collaboration and mutual support
* Strong communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders
Preferred qualifications, capabilities, and skills
* Experience with containerised technologies (Docker, Kubernetes)
* Experience with the following tools & technologies: FIX, Solace, ActiveMQ / RabbitMQ / Kafka or similar
* Experience in cloud technologies
* Experience in forex (FX) products or similar
* Familiarity with agile development practices
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:40
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As a Transaction Manager I in Customer Resolution Services, you will oversee high-risk processes and controls to mitigate risks effectively.
Leading a team of 12-15 Specialists, you will be accountable for achieving key service metrics, meeting financial goals, ensuring satisfaction among business partners and employees, and driving continuous improvement initiatives.
Your role involves making high-level decisions while adhering to risk and control guidelines, ensuring all work meets service levels and Legal/Compliance requirements.
Job responsibilities:
• Execute business initiatives through open communication with employees, peers, leadership, and other business lines
• Make informed business decisions using independent judgment, expertise, and documented policies
• Identify and own end-to-end process improvement opportunities, including recommending solutions and implementing changes
• Ensure adherence to operating policies, procedures, and legal/compliance regulations
• Manage team performance, leading by example and coaching for sustained results
Required qualifications, skills and capabilities:
• People management experience
• Minimum 3 years of experience in financial services
• Ability to drive change in a high-production environment
• Detail-oriented with the ability to work under pressure
• Deliver coaching and feedback effectively
• Multitasking skills to meet deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Prioritization and organization skills to handle multiple assignments
• Problem-solving skills with a focus on balancing risk and customer experience
• Proficiency in MS Office Suite, especially Excel
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global wo...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:39
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We are seeking a dynamic Operations leader to join our Card Collections Litigation team as Vice President.
This role offers an exciting opportunity for career growth and development, where you can leverage your skills in managing multi-million dollar relationships and driving strategic initiatives.
Your role will be pivotal in navigating ambiguity and leading others towards operational excellence.
Join us to make a significant impact on our operations and enhance your career with us.
Job Summary:
As a Card Collections Litigation Vendor Manager within our Card Collections Litigation team, you will directly oversee internal team efforts and manage relationships with external collections litigation attorneys.
You will collaborate with various partners to ensure quality control and process improvement, while presenting performance results to senior leaders.
This role is crucial in driving operational excellence and innovation within the firm.
Job Responsibilities:
* Oversee internal team efforts and manage multi-million dollar relationships with external collections litigation attorneys.
* Collaborate with Legal, Risk, Legal Third Party Oversight, and Operations partners in areas like pre-charge-off Collections, post-charge-off Collections, and Fraud.
* Understand the company's execution of Sworn Documents for litigation cases, ensuring a commitment to Quality Control.
* Travel periodically to JPMC locations and third-party attorney firms to strengthen partnerships and enhance operational effectiveness.
* Present results and updates for the Attorney Network to peers and senior leaders, demonstrating oversight of financial results, customer experience, and controls.
* Collaborate with Product and IT teams to implement innovative solutions, leveraging AI to enhance processes, valuing willingness to learn and apply AI tools.
* Exhibit a background in operations management, with time management skills and the ability to prioritize tasks effectively, navigating ambiguity with confidence and a desire to lead and develop others.
Required Qualifications, Capabilities, and Skills:
* Experience in operations management specifically successfully managing or supporting collections or litigation.
* Skilled in analyzing complex data to inform decisions.
* Effective communicator, able to influence and collaborate with diverse stakeholders.
* Capable of managing multiple priorities and adapting to business changes.
* Proactive and innovative, committed to continuous learning and improvement.
* Open to offering differing opinions, yet knows when to disagree and commit.
Preferred Qualifications, Capabilities, and Skills:
* Experience in leveraging AI tools to enhance processes.
Additional Information:
* This role requires working in the office five days a week.
* Relocation assistance is not available for the role.
* Role is not eligible for H1B or immigration sponsorship.
FE...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:27
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President within the Auto Risk Management organization, you will be entrusted with the responsibility of overseeing the Collections Risk Strategy function.
Your role will involve leading a team of strategic analysts to devise, implement, and monitor comprehensive collections credit risk management strategies for our auto loan and lease portfolio, with a particular emphasis on digital collections activities.
Your background in credit risk management will be crucial as you collaborate closely with stakeholders such as the Operations, Modelling, and Finance teams, articulating risk perspectives, influencing decisions, and addressing business challenges.
You will engage with stakeholders across the bank, utilizing data and insights to evaluate the adequacy of collections strategies, identify opportunities for further optimization, and develop innovative products and services to enhance performance.
Your role will also require you to provide strategic guidance, effectively manage demand requests from senior leaders and the business, and excel in creative thinking, problem-solving, communication, project and relationship management.
A detail-oriented and self-motivated approach is essential for success in this role.
Job responsibilities
* Lead a team that is responsible for the development and ownership of the end to end lifecycle of collections Digital risk strategies as well as oversight of operations practices to ensure adherence to risk requirements for both auto loans & leases.
* Provide and direct complex analysis on credit risk and collections strategy effectiveness in order to identify emerging risks, assess effectiveness of existing strategies, ensure adherence to regulatory guidance and establish a culture of intentional testing in strategic change recommendations and establish risk threshold that help business stay within risk appetite limits
* Monitor industry and economic trends on automotive industry as well as changes in consumer behavior to understand impacts on collateral values and consumer willingness to repay debt
* Monitor operations & credit risk strategy performance, establish program performance guardrails and evaluate effectiveness by identifying issues, opportunities and recommend credit & collections actions
* Challenge partners across supporting businesses to ensure alignment with risk requirements and other Credit Risk limits and metrics
* Maintaining relationship & dialogue wit...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:26
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Fulton, US-MD
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:23
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Scotch Plains, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:19
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Apply today for the chance to join an exciting team making impactful change in the world of investment banking!
Job Summary:
As a Transaction Coordinator in the Corporate Investment and Commercial Banks team, you will manage and maintain a portfolio of active leveraged and high-grade loan transactions, supporting Leveraged Finance and Debt Capital Markets with execution and closing of complex loan transactions.
Job Responsibilities:
* Manage and maintain a portfolio of active leveraged and high-grade loan transactions.
* Support Leveraged Finance and Debt Capital Markets with execution and closing of complex loan transactions.
* Collect and review legal loan documentation for operational feasibility and risk mitigation.
* Review internal loan-related spreadsheets for accuracy and completeness.
* Liaise and coordinate pre-closing requirements with internal and external clients.
* Review and advise on funding mechanics and operational requirements.
* Initiate and coordinate trade settlement process for Institutional Term Loan transactions.
* Coordinate internal KYC review and Flood due diligence.
* Assist with ad-hoc inquiries from Borrowers, Lenders, and Arrangers.
* Schedule internal conference calls to ensure pre-closing requirements are met.
* Execute best practices and control, risk mitigation, and escalation.
Required Qualifications, Capabilities, and Skills:
* Undergraduate degree with a minimum of 1 year of Syndicated Loan experience or equivalent.
* Knowledge of the Loan product/Syndicated Loan business.
* Understanding of financial services within Investment Banking.
* Experience with pre-syndicated loan documentation.
* Ability to collaborate with team members and senior management.
* Strong oral and written communication skills.
* Ability to operate in a challenging and rapidly changing environment.
* Critical decision-making abilities.
* Strong organizational and time management skills.
Preferred Qualifications, Capabilities, and Skills:
* Experience with cross-border transactions.
* Familiarity with trade settlement processes.
* Knowledge of KYC and regulatory requirements.
* Experience in project participation and performance enhancement.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to inf...
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Type: Permanent Location: Carrollton, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:15
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both Spanish and English fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to inf...
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Type: Permanent Location: Taylorsville, US-UT
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:08
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector - Infrastructure Platforms, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Serves as a key leader in building and optimizing large scale applications, critical infrastructure platforms and their performance optimization
* Drives decisions that influence the product design, application functionality, and technical operations and processes.
Drives thought leadership within the product line
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Executes work according to compliance standards, risk and security, and business objectives
* Considers upstream/downstream system or technical implications and advises on mitigation actions
* Advises junior engineers and technologists
* Works directly with our line of business stake holders and our internal engineering teams to engineer and deliver next generation system platforms
* Handle design and functionality problems independently with little to no oversight
* Adds to the team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, infrastructure automation, testing, and operational stability
* Advanced in one or more programming language(s) (e.g., Java), scripting languages (e.g., JavaScript, Yaml, Json)
* Knowledge of one or more areas of infrastructure engineering such as hardware, networking terminologies, databases, storage engineering, deployment practices, integration, automation, scaling, resiliency, or performance optimization
* Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate/deploy applications across public and private clouds.
Knowledge of on-premises and remote Data Center technologies and operations
* Working knowledge of several Hypervisors (Hyper-V, ESXi, KVM, VMware, OpenShift)
* Experience in deploying and using telemetry tools for infrastruct...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:06
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We are excited to offer you the opportunity to develop your skills and experience, empowering you to thrive in your role and advance your career.
We have an ideal software engineering position that aligns with your aspirations.
As a Software Engineer II at JPMorgan Chase within the Commercial & Investment Bank - AIML Data Platforms, you will play a crucial role in an agile team focused on enhancing, designing, and delivering software components for our advanced technology products, ensuring they are secure, stable, and scalable.
You will be a key contributor to the software engineering team, involved in executing software solutions through design, development, and technical troubleshooting of various components within a technical product, application, or system.
This position provides an opportunity to expand your skills and experience, supporting your professional growth within the organization.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Demonstrable ability to code in one or more languages
* Experience across the whole Software Development Life Cycle
* Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Proficiency in container and cloud technologies, including Docker, Kubernetes, and AWS.
* Hands-on experience in building ETL/Data Pipelines and data lake platforms, such as AWS Reds...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:05
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Bexley, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:02
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the AI Infrastructure team , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
You will lead virtual and direct teams of developers, teaching them best practices in high-performance computing (HPC) practices that intersect with AI/ML.
Thus, you are collaborative-especially since you will work closely with cross-functional teams comprised of data scientists, business analysts and other engineers.
You will infuse the JPMorgan developer community with an appreciation of the impact that HPC can have by delivering software that consistently outperforms other platforms.
You will deliver a variety of options to serve our various business needs--sometimes driven by low-latency; other times driven by throughput or low power.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, equity, inclusion, and respect
* Build scalable and efficient inferencing and training pipelines using HPC software techniques and patterns
* Working closely with business and data science teams, develop easy-to-use systems that serve their needs
* Using telemetry, create measurable frameworks for deciding amongst hardware and software options
* Publish and support re-usable patterns to optimize training and inference of ML models on various architectures
* Support developer community in learning lessons from high-performance computing (HPC) domain
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Advanced k...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-12 09:01:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Independence, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Dublin, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:49
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Henderson, US-NV
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:41
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The AI in Operations program consists of Domain Product teams owning expansion of common capabilities and of the Strategy and Transformation Office, driving the Scaling and Reimagination teams, executive reporting and strategic direction into new Domains and Capabilities.
Working closely with AI teams across the firm, the program ensures efficient, thoughtful, innovative use of AI solutions across the Operations space.
The newly formed Transformation Office functions as a strategic accelerator driving strategy and execution of AI initiatives, with a focus of leading and accelerating the implementation of the AI in Operations program and providing standardization and transparency into Operations AI use cases across the firm.
Given the importance and scale of this transformation, as part of this role you will have the unique opportunity to work closely with our most senior leaders across the business.
As a Program Manager within the AI in Operations Transformation Office, you will lead complex projects and programs to drive the AI in Operations program towards its strategic goals and impact AI and Operations teams across the firm.
Your experience in program management of leading program offices and broad understanding of the AI space will enable you to develop strategic plans and ensure the program meets internal and external requirements.
Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes.
Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients.
Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.
Job responsibilities:
* Support the AI in Operations program roadmap including partnering across AI in Operations teams to advance and mature the program's direction, strategy design, and governance
* Own the creation and management of program governance including engagement with senior-level stakeholders to communicate firmwide accomplishments and drive decision making
* Maintain and monitor list of key program-level dependencies including across application groups and proactively track through to completion
* Own, prepare materials, and lead key stakeholder and senior leadership meetings and updates
* Own change management for key stakeholders including program updates and trainings for teams across the program
* Collaborate with cross-functional teams, including AI in Operations teams, AI teams across the firm, and Operations teams across the firm.
Communicate program status, risks, and issues to stakeholders and executive leadership.
Build and maintain strong relationships with internal and external stakeholders
* Advise and influence senior leaders and bus...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:33
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
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Type: Permanent Location: Fairfax, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-12 09:00:18