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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Consumer & Community Banking in Card Data, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Hands-on experience designing, building, and deploying AI agents and ML/LLM models
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Bachelors or Masters in Computer Science
* AI Related Certification
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-24 12:37:09
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employm...
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Type: Permanent Location: Medway, US-MA
Salary / Rate: Not Specified
Posted: 2026-09-24 12:37:08
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Join a team that owns end-to-end delivery of priority IPB AI/ML use cases, from problem framing and business case through to deployed, monitored production services with measurable advisor and client impact.
As an Applied AI ML Lead, within the Corporate Technology Team, you will lead the engineering build of agentic AI and LLM-powered products serving IPB advisors and clients across international markets.
Job Responsibilities:
• Owns end-to-end delivery of priority IPB AI/ML use cases, from problem framing and business case through to deployed, monitored production services with measurable advisor and client impact
• Leads the engineering build of agentic AI and LLM-powered products serving IPB advisors and clients across international markets
• Sets the engineering quality bar for the team's AI products through code reviews, technical design, and pairing with peers and junior engineers
• Establishes and operates Responsible AI controls in production (guardrails, evaluation frameworks, observability, and model risk controls) to firm-wide standards
• Acts as a primary technical partner to IPB business stakeholders, surfacing new AI/ML opportunities and shaping them into funded workstreams
• Represents the AIML team in firm-wide AI/ML governance and engineering forums; ensures cross-border, regulatory, and data-privacy considerations are reflected in solution design.
Required qualifications, capabilities, and skills:
* Master's degree in Computer Science, Data Science, Engineering, or a related quantitative field (or equivalent applied experience); Formal training or certification on AI/ML engineering concepts and 5+ years applied experience
* Advanced proficiency in Python and modern software engineering practices (testing, design patterns, code review, version control)
* Fluent with AI coding tools (e.g., Claude Code, GitHub Copilot) as a core part of day-to-day software development, with the judgement to know when to lean on them and when not to
* Hands-on experience building, evaluating, and deploying machine learning models into production and practical experience with Large Language Models, including prompt engineering, RAG, fine-tuning, and agentic frameworks
* Practical experience with CI/CD, containerisation, and cloud-native deployment patterns
* Demonstrated experience delivering system design, application development, testing, and operational stability for ML or data-intensive systems
* Experience applying new methods to determine solutions for complex technology problems across multiple technical discipline.
Preferred qualifications, capabilities, and skills:
* Industry-recognised cloud / GenAI certification (e.g., AWS Certified Generative AI Developer - Professional, or similar)
* Experience within financial services technology, particularly wealth, private banking, or asset management
* Experience with Databricks, Kubernetes, or comparable ML / cloud platforms
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-24 12:37:03
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This role will encompass marketing strategy for local marketing initiatives, as well as the marketing strategy for the American Dream initiative as it relates to Home Lending-ensuring Chase differentiates itself in the marketplace and meets customers where they are.
As Vice President of Marketing Strategy for Partnerships, Local and American Dream within Chase Home Lending, you will play a pivotal role in driving business growth through the discovery and optimization of new and existing partnerships from a marketing perspective.
This highly strategic role requires an analytical, visionary, and action-oriented leader who can identify opportunities, build frameworks, and execute marketing strategies that accelerate Home Lending growth across multiple channels.
Job Responsibilities
* Discover, evaluate, and optimize new and existing partnerships from a marketing lens, identifying opportunities that drive measurable Home Lending growth.
* Develop and execute partnership marketing frameworks that align with broader Home Lending offer strategy and business objectives.
* Build go-to-market plans for partnership activations, ensuring speed to market and scalability.
* Collaborate cross-functionally with product, sales, finance, and analytics teams to measure partnership performance and optimize ROI.
* Map the competitive landscape and identify white-space opportunities for differentiated partnership positioning.
* Formulate local marketing strategy to support growing self-sourced and referral business for Home Lending within Chase branches and local markets, working with the Local Marketing team.
* Own the marketing strategy for the American Dream initiative as it relates to Home Lending, ensuring messaging resonates with target audiences and drives awareness, consideration, and action.
* Develop plans and campaign frameworks that authentically connect Chase's Home Lending offerings to homeownership accessibility and community growth.
* Define problem statements, map options based on market observations, and illustrate clear paths to bring strategies to market.
* Leverage data and analytics to inform decision-making, test hypotheses, and scale what works.
* Present strategic recommendations and performance insights to senior leadership.
Required Qualifications, Capabilities, and Skills
* 7+ years of experience in marketing strategy, transformation, and leadership within dynamic environments.
* Exceptional analytical skills, with a talent for structuring complex problems and creating actionable solutions.
* Ability to rapidly understand new business models, products, and customer needs, with a keen awareness of market dynamics and competitive landscapes.
* Self-starter with a track record of setting ambitious goals, taking initiative, and delivering outstanding results.
* Outstanding written and verbal communication skills, with the ability to engage and inspire senior le...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-24 12:37:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Frisco, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:48
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Virtual Banker II within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will engage clients via both inbound and outbound communication through phone and video, providing strong customer service.
Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, connecting them to our team of experts to assist with specialized financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.
Job Responsibilities
* Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude, and collaborating with team members to provide the most appropriate solutions.
* Demonstrate a commitment to hospitality by consistently exceeding client expectations and creating a warm and inviting environment.
* Handle inbound and outbound communication to engage in meaningful conversations, identify financial needs, and offer personalized financial solutions.
* Cultivate strong client relationships through active listening, thoughtful questioning, and exceptional customer service, referring clients to our team of experts as needed.
* Partner with One Chase Partners (Private Client Advisors, Home Lending Advisors, and Business Relationship Managers) to connect customers to experts for specialized financial needs.
* Guide clients in utilizing technology self-service options such as the Chase Mobile App, Chase.com, and ATMs to enhance their banking experience.
* Achieve or exceed performance metrics related to client engagement and referrals, while staying informed about Chase products, services, and industry trends.
* Resolve client issues promptly and with attention to detail, ensuring a consistent and positive client experience.
Required Qualifications, Capabilities, and Skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Demonstrated client-first attitude with the ability to create a hospitable and friendly experience.
* Strong relationship-building skills, showing genuine care and concern during client interactions.
* Excellent communication skills, with the ability to engage clients clearly and courteously over the phone, video, and via email.
* Proficiency in quickly and accurately learning products, services, and procedures.
* Ability to work collaboratively as a te...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:40
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About US Private Bank (USPB)
With more than 160 years of experience, J.P.
Morgan Private Bank delivers the highest quality advice, service, capabilities, and products to wealthy individuals and families around the world.
We deliver highly customized and comprehensive solutions to help clients with the many complexities they face by leveraging our products and solutions.
Our business model focuses on deep client relationships through an integrated team structure with a platform of both depth and breadth.
Role Overview
J.P.
Morgan Private Bank Digital is seeking a motivated Senior Associate to join our Alternatives Product team.
This role supports the development and execution of digital solutions for alternatives investments, working closely with product managers, advisors, technology, and other stakeholders to innovate, design, and develop technology that will enhance the advisor and client experience.
The Senior Associate will contribute to product development and management, market research, and continuous improvement initiatives to drive innovation in this space.
Key Responsibilities
* Partner with stakeholders to establish a vision and strategy for how to deliver new and valuable capabilities to the business.
* Lead market research to identify leading private market trends that impact the advisor and client experience.
* Collect and analyze advisor/client needs to determine how to transform and improve the advisor experience.
* Follow a user-centric, design-led approach to create products with impact and explore transformational ideas.
* Draft requirements documents and build a detailed functionality roadmap for alternative investment solutions for advisors and clients.
* Clarify business requirements for the engineering team to ensure that solutions will achieve business goals.
* Define and measure product KPIs to track progress and drive enhancement and prioritization decisions.
* Lead and participate in design sessions with key partners in Technology, Design, and the advisor business.
AI Requirements
This role sits at the intersection of alternatives product management and applied AI.
Candidates must arrive with demonstrated, hands-on AI capability - these are prerequisites for consideration, not skills to be acquired on the job.
* Command of AI fundamentals.
The candidate must already know how to prompt effectively, build their own agents and skills, write and run evals, and develop working prototypes.
* Demonstrated use of AI and genuine curiosity in the space is required.
We expect evidence of active, self-directed engagement with the current AI landscape.
* AI-enabled product thinking.
The candidate must have hands-on experience using leading AI tools available today for rapid prototyping.
Required Qualifications
* Bachelor's degree required; advanced degree or relevant certifications a plus.
* 3-5 years of experience in management consulting, product management, fin...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:36
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Client Onboarding and Documentation, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
You'll also help drive release management activities, support testing and validation, and ensure compliance with firm standards.
Job responsibilities
* Lead and coordinate monthly release cycles for KYC and documentation products.
* Track and manage dependencies, risks, and issues to ensure smooth delivery.
* Collaborate with global teams for follow-the-sun execution and structured handovers.
* Oversee testing and validation activities, including pre-production and production weekend releases.
* Maintain integrated release plans and escalate blockers with clear options.
* Ensure compliance with firm risk, controls, and regulatory requirements.
* Provide timely updates and post-release issue management to stakeholders.
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Required qualifications, capabilities, and skills
* Strong organizational skills with the ability to manage multiple priorities and deadlines.
* Advanced proficiency with Jira (JQL/filters, dashboards, and automation).
* Experience with automation and reporting tools such as Alteryx and Tableau (or similar).
* Excellent communication and stakeholder management skills, including preparing executive-ready updates and materials.
* Proven ability to coordinate testing and validation activities across multiple teams.
* Ability to identify, track, and resolve risks and issues throughout the product delivery lifecycle.
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Experience with entitlements and access controls.
* Background in KYC or Client Onboarding in regulated environments.
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:33
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J.P.
Morgan Payments is seeking a dynamic, strategic Vice President, Product Marketing to lead product marketing for a key Treasury Services Payments product line.
In this high-impact role, you will own the positioning and messaging that clearly communicates our differentiated value to Treasury Services clients and prospects.
As the Vice President, Global Product Marketing Lead Treasury Services in Treasury Services, you will partner closely with leaders across Treasury Services (TS), Product, Strategy, and Commercialization to develop compelling client-ready narratives and materials that articulate benefits, outcomes, and proof points.
Job Responsibilities
* Analyze market trends, customer needs, and competitive dynamics to inform product strategy and identify growth opportunities.
Synthesize competitive intelligence and user research to sharpen differentiation and positioning.
* Serve as the Treasury Services (TS) payments SME-maintain deep knowledge of client needs, competitor offerings, and industry trends; identify product gaps and opportunities for innovation.
* Own and continually refine the TS payments positioning and messaging framework across client/prospect segments and buyer personas.
Create clear, differentiated value propositions by product/solution.
+ Own customer-facing messaging across website product pages and partner landing pages.
Partner with Growth Marketing on SEO alignment and conversion-focused CTAs.
+ Partner with Product, Legal, Compliance, and Risk to validate claims, manage disclosures, and secure approvals; apply payments regulations and standards to ensure compliant messaging.
* Lead naming and packaging for TS products/solutions in partnership with Product and Strategy to ensure clarity, consistency, and market impact.
* Strategize and partner w/ channel marketers on go-to-market strategies for new and existing payments solutions across direct and partner channels, ensuring strong market fit and differentiated positioning.
+ Enable integrated campaigns with segment insights, positioning, and proof points; ensure message consistency and provide key content inputs.
Advise on onboarding, activation, cross-sell, and upsell programs to drive adoption and expansion.
+ Partner with Commercialization and Marketing to inform compelling client-facing narratives and sales enablement materials.
* Work closely with Product, Sales, Commercialization, Operations, and Marketing to deliver seamless launches and sustain market success.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in Marketing, Business, Communications, or related field.
* 8+ years of product marketing, go-to-market, or related experience, ideally in payments, B2B technology, SaaS, or financial services; Experience launching and scaling products through partner and direct channels; strong narrative and enablement portfolio.
* Proven experience developin...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Gilbert, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:24
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The Fixed Income Middle Office sits at the intersection of Portfolio Management, Trading, Operations, Technology, Risk, and Controls.
It provides critical trade lifecycle support, data integrity, process oversight, and operational excellence to safeguard portfolio accuracy and enable the front office to focus on investment decisions.
As a Vice President on the Fixed Income Middle Office team, you will support our Private Credit / Direct Lending platform.
This role is a Middle Office SME and operational point of contact for Direct Lending, providing end-to-end oversight of the trade/lifecycle process, reconciliations, issue escalation, and governance of the servicing model to ensure timely execution and strong controls as the platform scales.
The Direct Lending platform is entering a ramp period with increasing deployment and borrower count, driving non-linear increases in BAU lifecycle events, reconciliations, and exception management needs.
This role adds experienced coverage to preserve service levels and strengthen controls as BAU lifecycle volume, reconciliations, and exception management scales.
Job Responsibilities:
* Own and oversee lifecycle event processing and throughput during periods of high concurrency, including payments, notices, rate resets, amendments, consents, drawdowns, repayments, covenant package coordination, and delayed settlements.
* Provide settlement support for funding, paydowns, and fees, partnering with internal and external stakeholders to resolve breaks and exceptions.
* Lead cash, position, and accrual reconciliation oversight, including break investigation, escalation, closure discipline, and governance cadence.
* Drive exception management and escalation ownership, coordinating across Middle Office partners and stakeholders to ensure timely resolution and adherence to controls.
* Deliver operational inputs for reporting and client servicing, recognizing the impact of multiple vehicles on reporting variants, cutoffs, and formats.
* Support onboarding for new SMA, Fund-of-One accounts, new fund launches, and new product builds, including account setup, connectivity, standing instructions, reconciliation model, reporting specifications, procedures, approvals, target operating model, lifecycle playbook, controls, exception taxonomy, UAT/testing, governance signoffs, and training.
* Partner on material operating model changes, focusing on requirements, design, testing, runbooks, cutover, and monitoring to reduce operational risk during scale.
* Act as a subject matter expert for training and knowledge transfer as staffing scales, helping institutionalize best practices and consistent oversight.
* Execute daily oversight activities, including pipeline review, monitoring notices and inbox, lifecycle event preparation, pre- and post-cutoff reconciliation, and documentation and escalation of unresolved issues.
Lead or participate in weekly oversight with the servicing pr...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:21
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The Marketing Associate is an integral part of the U.S.
Advisor Channel Marketing team, dedicated to understanding client needs and developing integrated marketing strategies targeted at financial advisors.
Reporting to the Head of U.S.
Advisor Marketing, you will collaborate with cross-functional teams to drive engagement and business success.
As the Marketing Associate in U.S.
Advisor Channel Marketing, you will focus on crafting integrated strategies for financial advisors.
You will have the opportunity to shape the firm's brand and deepen relationships with clients.
You will be part of a dynamic team that develops and implements strategies across various platforms.
Your role will involve project management, digital communications, event management, and using data to promote initiatives.
Job Responsibilities:
* Execute marketing plans and initiatives for the channel, utilizing all marketing tools to enhance market presence and share of voice.
* Collaborate closely with sales teams to develop and implement marketing strategies for the business line.
* Lead client events (both in-person and digital) from planning through post-event follow-up.
* Proactively manage client-specific marketing projects.
* Leverage digital outreach activities and identify opportunities for firm-level and client-segmentation applications.
* Assist in measuring and reporting on marketing activities, helping to assess successes, develop action steps, and identify lessons learned and best practices.
* Navigate and utilize marketing platforms essential to role execution.
Required Qualifications, Capabilities, and Skills:
* College degree in marketing or a related field with at least two to three years' project management experience.
* Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
* Strong analytical skills to track, measure, and interpret the success and strategy of marketing programs.
* Detail-oriented with strong execution skills.
* Excellent verbal and written communication skills.
* Strong interpersonal skills with the ability to work effectively with senior management and sales organizations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:16
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Come join a winning team ! We have an exciting opportunity to help expand your knowledge, skills, and abilities.
As a Margin and Collateral specialist within Market operations, you will help drive our clients' business forward, while getting a behind-the-scenes look at how our own businesses run, you'll work on implementing new ideas to improve and enhance our client services - driving increased productivity and efficiencies for our clients and the firm.
The Collateral Services Team supports bilateral OTC derivative collateral requirements and all related settlements.
The Client Service Representative will deal primarily with buy-side clients (Hedge Funds, Investment Advisors/Asset Managers) and will develop partnerships internally with various Marketers/Salespeople, individuals in Prime Brokerage, Credit Executives, Middle Offices, and Line of Business Operations Teams.
Job responsibilities
* Remain client focused, able to work independently under strict deadlines with limited supervision, be control oriented
* Process efficiently and accurately both outgoing and incoming margin calls and provide transparency to the client on the margin call when needed
* Ensure all transfers agreed are eligible under the appropriate legal document
* Respond to client inquiries, and when needed, coordinate with the appropriate Front/Middle Office as well as the core processing area in order to facilitate resolution
* Identify and resolve client disputes related to both collateral and trade settlement discrepancies
* Perform Risk Mitigation (Operational, Financial and Reputational)
* Maintain and build excellent relationships with both internal partners and external clients
Required qualifications, capabilities, and skills
* Desire to work in a fast-paced environment
* Self-motivated, enthusiastic with a great appetite to learn and develop new skills
* Excellent time management skills and the ability to organize and prioritize work in a busy environment with the ability to work under pressure and to deadlines
Preferred qualifications, capabilities, and skills
* Previous exposure to financial products including securities and derivatives instruments advantageous but not essential
* Process oriented with strong attention to detail, highly entrepreneurial, creative, open-minded, persistent, highly collaborative and with a passion for delivering business results
Work schedule
* This role requires full five days in office
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:12
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Digital & Design, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:10
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Build the marketing engine behind a fast-growing solutions business at J.P.
Morgan Asset Management and shape how advisers discover, evaluate, and adopt model portfolios, translating investment insights into clear, compelling narratives that drive engagement and measurable growth.
You'll work at the intersection of product, investment, sales, and digital to bring campaigns to life in the moments that matter.
As a Senior Models Marketing Manager in J.P.
Morgan Asset Management, you will lead end-to-end marketing for our model portfolio offering, from positioning and messaging to go-to-market planning and advisor-facing content.
You will develop integrated campaigns that help advisers understand what the models are, how they are used in practice, and why they fit specific client objectives.
You will partner closely with distribution marketing strategy and the investment and product teams to translate portfolio construction, process, and updates into marketing that is accurate, differentiated, and easy to act on.
You will track results, iterate quickly, and continually raise the bar for how we show up across advisor platforms and channels.
Job responsibilities
* Own US models marketing strategy and annual plan to drive awareness, consideration, and adoption
* Define positioning and messaging for flagship lineups and key use cases
* Lead go-to-market for launches, enhancements, and major portfolio updates, in close partnership with distribution marketing strategy, product, investment, legal, and sales
* Translate investment process, portfolio construction, and rebalancing into clear advisor narratives and tools
* Produce core content (playbooks, one-pagers, pitch materials, FAQs) that improves advisor usability
* Optimize digital journeys across web, email, and platforms through testing and iteration
* Enable sales with toolkits, training, field feedback loops, and implementation guidance
* Build education, thought leadership, and practitioner content using firmwide resources and centers of excellence
* Track competitive landscape and advisor needs to sharpen differentiation and remove adoption friction
* Report performance with robust measurement, dashboards, and data discipline; share insights and actions with stakeholders
* Present at QBRs and participate in weekly sales meetings to align priorities and accelerate execution
Required qualifications, capabilities, and skills
* 8+ years of experience in asset management, wealth, product, or solutions marketing
* Demonstrate success marketing multi-asset solutions or model portfolios to financial advisers and intermediaries
* Translate complex investment topics into clear, compliant, advisor- and client-friendly messaging
* Lead integrated go-to-market execution with distribution marketing strategy and cross functional stakeholders across product, investment, sales, digital, legal, and risk partners
* Create content ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:07
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Commercial & Investment Bank - Payments (Data Analytics & Regulatory Compliance) Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience .
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with Java and Python programming languages and database querying languages (SQL)
* Experience with PostgreSQL
* Experience with AWS
* Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
* Understanding o...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-24 12:36:02
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Join the Data Protection Management and Governance team and help ensure the organization meets data protection policies, standards, and regulatory requirements.
You will collaborate with key stakeholders, develop solutions, and help shape the future of data protection across the firm.
You will partner with business, technology, legal, and compliance teams to design, execute, and oversee data protection initiatives across internal and external data.
As a Vice President in Data Protection Management and Governance, you will partner with business, technology, legal, and compliance teams to design, execute, and oversee data protection initiatives across the firm's internal and external data landscape.
You will drive project delivery, develop metrics, and support compliance with regulatory requirements, supporting the firm's data governance strategy.
Job responsibilities
* Develop and/or assist in defining project requirements and deliverables by identifying, driving, and participating in project milestones and phases, as well as specific action items related to data protection.
* Execute on the delivery of key requirements and deliverables.
* Communicate with senior management to report on the progress of regulatory programs and provide actionable recommendations that support the firm's data governance strategy.
* Develop effective presentations and project updates tailored for senior management.
* Actively participate and collaborate in workstream meetings and ad hoc working sessions, including driving agendas, preparing meeting minutes, and tracking agreed actions.
* Utilize Excel and other data analytics tools to analyze data, generate actionable insights, and support robust data protection governance as well as informed business decision-making.
* Partner with lines of business and corporate functions, technology, legal, and compliance groups to define, develop, and implement data protection and data access solutions.
* Monitor the details and status of enterprise-wide data protection projects with internal and external data, escalating and resolving any project issues efficiently.
* Leverage visualization tools such as Qlik or Tableau to visualize data and information and/or Alteryx or similar tools to create workflows.
Required qualifications, capabilities, and skills
* Bachelor's degree with five years of relevant experience in data risk management, data protection, or data access governance
* Strong written and verbal communication skills with the ability to articulate complex protection concepts and solutions
* Advanced Excel skills including pivot tables and lookups; experience with Alteryx, Python, or other data integration tools for data analysis and automation
* Proficient with project management tools and presentation skills, including Word and PowerPoint
* Proficient in data visualization and reporting tools
* Experience working in an Agile environment def...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-24 12:35:59
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You will have the opportunity to grow your career, develop new skills, and contribute to a culture that values teamwork, diversity, and continuous improvement.
Join us and help deliver results that matter for our business and clients.
As a Vice President in the Central Planning & Analysis Team within Asset Management, you will lead a dynamic group focused on supporting key business priorities and driving financial performance.
You will coordinate budgeting and forecasting, deliver insightful analysis to stakeholders, and develop new reporting capabilities.
You will work closely with senior management, helping us understand trends and opportunities, and play a vital role in enhancing our processes.
Your expertise will help us build a collaborative, innovative, and inclusive team environment.
Job Responsibilities
* Lead the AM Central Planning and Analysis team
* Deliver as the 'strategic' finance partner managing senior stakeholder relationships, and driving AMOC and senior management presentations and materials - showcasing trends and opportunities for Asset Management business growth
* Coordinate with the wider AM FBM team in all aspects relating to our forecast and budget, including revenues, expenses, asset flows and headcount
* Perform variance analysis and present commentary to senior managers, explaining changes from prior forecasts and budgets.
* Report on and monitor key metrics, drive data quality initiatives, and help define future needs for the product area.
* Develop and track performance metrics, create presentations, and deliver analysis to stakeholders.
* Design new reports and dashboards to effectively communicate analysis to senior management.
* Enhance controls and streamline processes, introducing automation where possible.
* Respond to ad hoc requests from the wider Asset Management business and JPMorganChase franchise.
Required qualifications, capabilities, and skills
* Degree in Accounting, Finance, or a technical subject.
* Relevant experience in Financial Services or accounting/controller roles.
* Advanced skills in Excel and PowerPoint.
* Proficiency in data mining, gathering, and manipulation of data sets.
* Strong verbal and written communication skills, with the ability to articulate complex issues clearly.
* Ability to create ad hoc reporting for senior management.
* Proven track record of executing special projects or assignments with limited lead time.
* Highly motivated and able to thrive under pressure and tight deadlines.
* Team player respected as a trusted partner for Business, Finance, and FP&A teams.
* Excellent time management and prioritization skills.
* Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
Preferred qualifications, capabilities, and skills
* Experience in Asset Management metrics and business drivers.
* Ex...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:35:56
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Be a trusted advisor to our Commercial Bank clients.
Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe.
Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio.
In this role, you will serve as the primary point of contact for each client assigned to your portfolio.
Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients.
Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job Responsibilities
* Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles
* Develop long term client relationships
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients
* Actively participate in deal team meetings as new products and services are added to clients
* Influence internal partners to recommend products and services based on knowledge of client behaviors
* Learn and understand existing and upcoming technologies to support client consultation and requests
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
Required qualifications, capabilities and skills
* Data Analytics & Change Management experience
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 3+ years of client facing work experience
Preferred Qualifications, capabilities and skills
* Comprehensive knowledge of Treasury Services and/or Custom Card produc...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-09-24 12:35:52
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Are you seeking to join a team where you can have the opportunity to thrive and grow? You have found the right team.
As a Reference Data Specialist within the Foreign Exchange Operations team, you will play a critical role in safeguarding the settlement lifecycle by authenticating and maintaining Standard Settlement Instructions (SSIs), maintaining precise client reference data, and resolving exceptions quickly.
You will partner across Operations and internal stakeholders to prevent payment errors and reduce financial and reputational risk through strong controls, sound judgment, and proactive escalation.
You will have hands-on exposure to market products across foreign exchange, fixed income, and derivatives while operating within global funds transfer policies and regulatory requirements.
You will work in a detail-driven, client-focused, and fast-paced environment.
You will have a direct impact on operational excellence and client outcomes.
Job responsibilities
* Authenticate settlement instructions by completing external callback verification to ensure accuracy and control
* Create, update, review, and approve Standard Settlement Instructions (SSIs) in line with established procedures and governance
* Maintain high-quality client reference data, ensuring records are complete, current, and consistent across systems
* Proactively identify, investigate, and escalate potential payment risks or errors, helping protect clients and the firm from financial and reputational impact
* Deliver responsive, solutions-oriented support to internal partners and clients while adhering to global funds transfer policies and applicable regulatory requirements
* Monitor workflows and controls with strong risk awareness, resolving breaks and exceptions quickly and efficiently
* Collaborate with Operations teams to research inquiries, resolve escalations, and drive timely outcomes
* Apply knowledge of financial markets and the securities industry to support accurate settlements and issue resolution
* Demonstrate ownership and accountability for tasks, follow-through, and end-to-end outcomes
* Use strong judgment, analytical thinking, and problem-solving skills to manage moderately complex scenarios and recommend actionable solutions
* Uphold high standards of integrity and attention to detail, ensuring accuracy, compliance, and ethical conduct in settlement and payment processing
Required qualifications, capabilities and skills
* A high-level sense of ownership and responsibility
* Excellent Client focus and Customer care working practices
* Accountable for team delivery of excellent customer service
* In-depth understanding of financial markets and Foreign Exchange business
* Excellent communication skills, both written and oral, including the ability to interact with all levels of the organization
* Flexibility to adjust to business needs
* Exceptional time management, o...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:35:47
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Asset and Wealth Management (AWM) Marketing Office is part of the global marketing organization that provides marketing strategy and delivery support to AWM's client assets and growing asset and wealth management businesses at JPMorganChase.
The team drives operational excellence and improves the day-to-day experience of marketers by increasing efficiency and effectiveness through process reengineering, operating model optimization, and organizational redesign.
The team also oversees the strategy and execution of established regional communications control governance teams to ensure obligations for controls management, risk, compliance, and audit functions are met.
As an Organizational Change Management Specialist Vice President, you will focus on the people side of change, ensuring that individuals and teams successfully adopt new processes, tools, and ways of working with minimal disruption so the organization can realize the full value of AI capabilities.
You will partner closely with functional and regional marketing leaders to translate the AI transformation vision into actionable workstreams, build organizational readiness, and embed sustainable adoption across the global marketing organization.
Job Responsibilities
* Develop and implement change management plans that translate the CMO's AI transformation vision into actionable workstreams across functions and regions, including a phased roadmap detailing impacts, communications, training, risk mitigation, and success metrics for the AI transformation.
* Partner with functional and regional marketing leaders to assess impact, address resistance, and co-design adoption approaches tailored to their teams' specific needs.
Conduct stakeholder impact and readiness assessments to identify skill gaps, workflow changes, and intervention priorities by function and region.
* Create and deliver clear, compelling messaging that helps the marketing organization understand the "why" behind AI adoption and what it means for their roles and ways of working.
Develop tailored communication toolkits-including talking points, FAQs, and presentation materials-that equip leaders and teams to engage with the change confidently and consistently.
* Design and facilitate learning experiences-from AI literacy to new-workflow adoption-that build confidence and competence across all levels of the marketing organization, delivering role-specific workshops, guides, and learning modules directly or through a change champion network.
* Track progress, sentiment, and risks, providing actionable insights and recommendations to the CMO office.
Establish a regular reporting cadence covering adoption rates by team/function, training completion, sentiment surveys, qualitative feedback, and risk identification, with recommendations for course correction.
* Apply a strong risk and controls mindset by ensuring processes are documented, governance is embedded, and changes support audit readiness and...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:35:44
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Payments space, serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Extensive experience with Java, Spring, Cassandra, Cockroach DB and Kafka
* Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
* Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handl...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-24 12:35:40