-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:10
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:09
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:09
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:08
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:07
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:06
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:06
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:05
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:04
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:03
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:03
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:02
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:01
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:00
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-08-02 10:21:00
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:59
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:58
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:57
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:57
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:56
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:55
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:54
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:53
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:53
-
Essential Duties and Responsibilities:
- Lead teams of subject matter experts and coordinate with the Project Leads to create program artifacts.
- Work with Program Executive and Project Management Office (PMO) to get documents reviewed.
- Maintain responsibility for writing and editing documentation including the creation of a program style guide, training materials, user manuals, presentations and other artifacts, as necessary.
- Gather, analyze and compose program information and conduct research and ensure the use of proper terminology.
- Translate technical information into clear, readable documents for technical and business users.
- Develop materials and train staff on the writing style and customer communications.
- Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed.
- Support the program administrative team with office management functions and staff support.
Additional Essential Duties and Responsibilities:
- Analyze escalation queues, Help Desk Log, call logging queues and reports in order to make decisions about new contact reasons and to address content gaps/discrepancies.
- Content/Support Materials development/production.
- Work with internal teams to develop content for the end-user and manage feedback as needed.
- Assist with the coordination and review process for updates, monitor deadlines, and maintain contact with reviewers throughout the Standard Operating Process.
- Correspond with SMEs during the revision process, make recommendations and offer guidance when implementing feedback, and adhere to editorial standards for length and readability.
- Monitor deadlines, maintain contact with feedback submitters, and answer inquiries pertaining to content and location of knowledge materials through e-mail and telephone communications
- Maintain expertise in health policy knowledge by staying current with policies and regulations.
- Develop surveys to better understand content inaccuracies and procedural needs/documentation for Call Center.
- Gather and analyze requirements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
Minimum Requirements
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
- Networks with senior internal and external personnel in own area of expertise.
- Computer Professional Job Profile
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without r...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-08-02 10:20:52
