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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Responsibilities
The Loan Servicing Specialist will:
* Provide exceptional customer service to internal and external customers through phone calls, email, and loan desk tickets.
* Be responsible for all aspects of loan maintenance, to include processing payments, payoffs, payment corrections, and wires.
* Be responsible for the setup of all loan types in the bank’s core system and/or perform quality control of loan setup.
* Review annual escrow analysis, track and pay property taxes and insurance (flood, private mortgage insurance, hazard), and set up and/or cancel escrow accounts.
* Perform title tracking to ensure liens are added and/or released timely on titled collateral and real property.
* Ensure timely and accurate credit reporting on applicable loan types.
* Complete other duties as assigned.
Minimum Qualifications
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* High school diploma or equivalent, and
* One year of experience in banking, finance, office or clerical support, or related role.
Preferred Qualifications
* Two years of experience in banking or finance.
Job Requirements
*...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-15 09:07:11
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Your Job
Flint Hills Resources is now hiring aPipeline Controllerfor our Pipeline Control Center in Wichita, KS.
The Pipeline Controller will be responsible for understanding shipping schedules and monitoring pressures, flows, gravities, tank levels, valve/pump statuses and leak detection modeling on our pipeline systems throughout the U.S.
Benefits Package Includes:
* Bonus eligible!
* Automatic 401K company contribution and competitive match program
* Excellent Health benefits
* Potential Tuition Reimbursement
* (3) weeks' vacation to start
This position works a 12-hour rotating shift schedule which will include weekends, nights, and holidays.
Our Team
Flint Hills Resources is a different kind of company; we are privately owned and our compensation philosophy is based on the value you create.
Come realize your full potential and join our team!
What You Will Do
* Communicate clear and precise updates to internal and external customers including security, emergency responders, field personnel, regulators and the public
* Drive sound economic decisions, ensuring incident prevention through driving predictable execution and competitive results through the shift
* Recognize and execute changes needed to meet shipper's needs
* Solve complex problems, using available information and sound judgement in a high pressure, stressful environment
* Comply with all Federal, state, and company laws and regulations
* Train for a period that may last up to one year and upon completion be qualified to operate a pipeline system
* In this role you will fall under DOT compliance.
Who You Are (Basic Qualifications)
* Experience using computers and/or software systems in a professional, military, industrial, customer service, transportation, emergency response, or operations environment
* Willingness and ability to work rotating shifts, including nights, weekends, holidays, and overtime as needed
* Ability to respond to the control center within 60 minutes (located at 4111 E.
37th St.
N., Wichita, KS 67220)
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
What Will Put You Ahead
* Experience with hydraulic and/or mechanical equipment
* Pipeline control experience
* Knowledge of pipeline operations, gas control, processing plants and compression
This role is not eligible for Visa sponsorship
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and det...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-07-15 08:51:43
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034773 Customer Service Specialist (Open)
Job Description:
Join a customer-focused team where you will play an important role in creating a positive experience for customers across Europe.
As a Customer Service Specialist, you will be at the heart of daily customer communication, helping to build strong relationships and ensure smooth order handling.
This is a great opportunity for someone with a proactive attitude, a passion for customer service excellence, and exceptional English skills who enjoys working in a dynamic and collaborative environment.
Key Responsibilities
* Process customer orders accurately and efficiently (Support order fulfilment by sharing the right order and shipping information with customers)
* Handle customer enquiries by phone, email, online channels, and in person (Respond to customer questions and help resolve complaints in a professional manner)
* Provide clear information on products, services, pricing, and delivery updates
* Take a proactive approach to identifying customer needs and solving problems early
* Maintain customer accounts and update records of enquiries, complaints, and interactions
* Follow up with customers on claims, service issues, or planned adjustments
* Support internal and external sales teams
* Keep files, systems, and data entry tasks up to date
* Escalate complex issues to the appropriate specialist or colleague
Education and Experience
* Experience in customer service, sales support, administration, or a similar role is preferred
* Practical experience in the industry, positive attitude, and willingness to learn are highly valued
Skills and Knowledge
* Strong customer-focused mindset
* Proactive, hands-on, and solution-oriented approach
* Excellent communication skills in English and the local native language are essential, both written and spoken
* Good computer skills and ability to learn new systems quickly
* Good organisational and administrative skills
...
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Type: Permanent Location: Amsterdam, NL-NH
Salary / Rate: Not Specified
Posted: 2026-07-11 10:29:10
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For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.
Come see why our associates love working at MasterBrand.
Job Description:
The Customer Service Associate is responsible for all required service and warranty calls for their designated builder accounts. This role ensures seamless alignment between customers and homeowners, MasterBrand field teams, Installers, and Service Technicians, orchestrating schedules, parts staging, and follow-up to deliver exceptional outcomes.
Success is measured by outstanding customer satisfaction, rapid response times to builders, high data accuracy in the ordering platform and Salesforce, on-time appointment completion, and a sustained reduction in repeat service visits.
Responsibilities
* Respond to all customer inquiries (phone, email, web) within 8 business hours and log communication in Salesforce.
* Provide clear, concise status updates including scopes of work and schedule service dates to customers and internal stakeholders until issue resolution.
* Check warranty calendar availability, schedule appointments, confirm technician assignments, and update calendar entries and work orders to reflect changes.
* Create and maintain service work orders and warranty appointments in Salesforce with full, accurate documentation including scopes of work and required parts.
* Coordinate appointment windows to minimize disruptions and avoid rework or missed visits.
* Proactively collect and track construction schedules from superintendents via phone, email, or website; update Salesforce to reflect real-time schedule changes.
* Track and resolve incomplete services, warranty claims, quality inspection items, and installer debriefs to ensure first-time fix rate improvement.
* Close out service work orders in Salesforce after verifying completion, parts used, labor time, and customer sign-off.
* Escalate complex or recurring issues to Supervisor or Builder with recommended mitigation steps.
* Triage customer concerns, diagnose root causes using product knowledge and technician feedback, recommend corrective actions, and schedule follow-up service when required.
* Confirm parts availability, stage parts for technicians, and coordinate with Team to avoid delays.
* Accurately enter customer orders and quotes into designated systems and ensure timely communication to Customer once processed.
Share best practices, contribute to SOPs, and help train peers on tools and workflows.
* Build deep knowledge of MasterBrand products and procedures; identify recurring issues and recommend process or product improvements.
Qualifications
* High scho...
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Type: Permanent Location: Punta Gorda, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-11 09:25:13
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Job Description
What Will Your Job Look Like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
In office position Mon-Fri 8:30am-5pm Eastern Time at 4201 Patterson Ave Baltimore, MD 21215.
You will have to work one weekend day a month.
What you’ll do:
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
* Regular attendance is required
* Ability to maintain high level of confidentiality
What you’ll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D.
* Customer service experience
Skills:
* Typing speed of 30 WPM or greater
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Even better if you have...
* Previous experience working in a customer service call center, preferred
What’s in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Minimum Salary: $21/hr
Maximum Salary: $21/hr
This information reflects the base salary pay range for this job based on current national market data.
Ranges may vary based on the job's location.
We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
We encourage you to apply to positions that you are interested in and for which you believ...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-07-09 08:58:31
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Minnesota
Hourly Rate: $15.00 ($16.37 for Minneapolis & St.
Paul)
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Minnesota
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance...
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Type: Permanent Location: St. Paul, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-08 09:01:39
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The Mobility Assessment Evaluator (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service.
The Mobility Assessment Evaluator (MAE) is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client.
This position sits in our Phoenix, AZ office working Mon-Fri.
Hours of operations are 8am-5pm.
Location: 4600 East Washington Street Phoenix, AZ 85034
What you’ll do:
* Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
* Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
* Determine what functional assessments the applicant will be required to undergo
* Provide written eligibility determination documentation to Client within ADA required and contracted time frame
* Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
* Review interview results and application paperwork and follow up on assessments and professional verifications, as needed
* Maintain ongoing communication with the Quality Assurance team and the management team in regards to, violation of contractual deadlines and/or possible liquidated damages
* Assist Applicants with completing incomplete documents, scan ADA applications, interview guides and other documents into the Applicant’s case, as needed
* Provide further written documentation to Client upon request
* Assist the leadership team in identifying process improvement opportunities
* Conduct functional physical and/or cognitive assessment with applicants that may include:
+ Physical Functional Assessment using an outdoor course
+ Physical Functional Assessment using an indoor course
+ FACTS
+ MMSE
* Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
* Provide required forms to administrative personnel for data-entry and eligibility letter generation
* Participate in staff meetings with leadership and/or Client
* Participate in community outreach and education as needed
* Participate in initial and on-goi...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-08 08:51:19
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
Category: Administrative
Hours: 40
City: Revere
Department: Contact Center
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish, with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.
* Conduct outreach calls on behalf of clinical departments.
Requirements:
* HS Diploma/GED required.
* Excellent written and verbal communication, judgment and problem solving skills.
* Minimum of 1 year customer service, administrative, or call center experience.
* Bilingual fluency Spani...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-07 08:50:08
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
Category: Administrative
Hours: 40
City: Revere
Department: Contact Center
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or on-site, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM to 5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
*$1,000 Sign-on Bonus!
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.
* Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* ...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-07 08:50:05
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
* Provide exceptional customer service in the retail banking environment and develop strong customer relationships to grow customer base and increase deposit account/service production.
* Process teller transactions (deposits, withdrawals, loan payments, cash advances, foreign currency orders/exchanges, savings bond redemptions, monetary instrument, and gift card purchases, etc.).
* Perform vault duties including cash shipments and distribution of money to other PBs, cash recyclers and ATMs.
* Assist with outgoing wire transfer requests.
* May assist with in branch security duties.
* Assist customers with all aspects of opening and maintaining personal deposit accounts (checking, savings, time deposits, IRAs, Safe Deposit Boxes, etc.) and services (debit cards, online banking, etc.).
* Able to understand and review legal documentation.
* Refer customers to in-house financial experts and/or relevant bank departments, such as business banking, commercial lending, mortgage lending, and wealth management when appropriate.
* Assist with personal credit card applications.
* Assist with customer inquiries in person, via phone or email.
* Represent and promote the bank professionally in the community and at community events.
* Perform job duties in compliance with all laws, rules, regulations, policies, practices, and procedures.
Other duties as assigned by the Branch Manager or Assistant Branch Manager.
Qualifications Required
(Required education may be satisfied by experience and/or working knowledge)
* High School diploma or equivalent.
* 2 years of combined customer service experience and/or cash handling experience
* Valid driver’s license as some travel between branches, to/from Corporate, or to customer locations may be required.
Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, in...
....Read more...
Type: Permanent Location: Buhl, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-03 09:40:50
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034681 Customer Service Representative (Open)
Job Description:
ROLE OVERVIEW: Respond to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works mostly independently.
Second level escalation of customer problems and needs which most likely require deviation from standard screens, scripts, and procedures.
May also be assigned to more complex and/or important products, services, and promotions.
Major Responsibilities Monday - Friday, 8:00 AM - 4:30 PM
* Serves as the primary contact between Greif and its customers.
* Strengthens and maintains favorable relationships by listening to customers regarding our products and services and finding the best solution for the customer.
* Receives customer orders (via e-mail or telephone) and assures accurate and timely entry into applicable ERP software.
* Provides accurate and timely communications to customers, field sales, and the plant on any aspect of order fulfillment, such as pricing, specifications, plant production timelines, shipping, delivery dates, etc.
* Receives customer complaints and communicates information to appropriate internal resources to implement formal complaint procedures.
In conjunction with those internal resources, secures authorization for the return of materials, initiates returned sales procedure, and prepares credit requests.
* Responds to customer requests for samples or specifications and other services.
Involves field sales personnel as appropriate.
* Assist in resolving and preparing documents for billing corrections.
* Assists in setting up new customer accounts.
* Develop knowledge of products, policies, and procedures necessary to perform job duties.
* Maintains excellent records.
* May participate in problem-solving teams for continuous process improvement.
* Review inventory levels with sales representatives to minimize inventory orders
* Assist in the development and maintenance of item specifications.
Knowledge/Skills & Education
* High school diploma or equivalent required, along with a minimu...
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Type: Permanent Location: Delaware, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-02 10:35:19
