-
Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas.
Join this Work from Home Canada Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online.
This is a great way for you to make extra income at home as data entry clerk.
Compensation:
* Work from home and take surveys to earn Money.
* There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
* Opportunities to earn rewards.
Responsibilities:
* Take part with work from home surveys/studies by following written and oral instructions.
* Participate in research focus groups.
* Each panel receives a complete written study.
* If products or services are provided, you must actually use them.
Needs:
* You must have a working camera on your smart phone or a webcam on your desktop/laptop.
* Access to reliable internet connection is essential.
* You would like to be fully involved in one or more of these topics.
* Capacity to understand and follow written and oral instructions.
Job Benefits:
* Participation in online and in-person discussions.
* If you work remotely, there is no commute.
* No minimum hrs.
This is a work from home job.
* Get free samples from our partners and sponsors for your feedback on their products.
* Participate in product testing and see products before the public.
* Part-Time job.
Work from Home.
To apply for this job, click the "Apply" button.
Anyone looking for part-time, short-term work at home work is welcome to apply.
No previous experience is necessary.
This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Mississauga, CA-ON
Salary / Rate: Not Specified
Posted: 2025-01-27 07:19:16
-
Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas.
Join this Work from Home Germany Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online.
This is a great way for you to make extra income at home as data entry clerk.
Compensation:
* Work from home and take surveys to earn Money.
* There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
* Opportunities to earn rewards.
Responsibilities:
* Take part with work from home surveys/studies by following written and oral instructions.
* Participate in research focus groups.
* Each panel receives a complete written study.
* If products or services are provided, you must actually use them.
Needs:
* You must have a working camera on your smart phone or a webcam on your desktop/laptop.
* Access to reliable internet connection is essential.
* You would like to be fully involved in one or more of these topics.
* Capacity to understand and follow written and oral instructions.
Job Benefits:
* Participation in online and in-person discussions.
* If you work remotely, there is no commute.
* No minimum hrs.
This is a work from home job.
* Get free samples from our partners and sponsors for your feedback on their products.
* Participate in product testing and see products before the public.
* Part-Time job.
Work from Home.
To apply for this job, click the "Apply" button.
Anyone looking for part-time, short-term work at home work is welcome to apply.
No previous experience is necessary.
This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Düsseldorf, DE-NW
Salary / Rate: Not Specified
Posted: 2025-01-27 07:19:15
-
Work from Home Survey Taker (Side Gig)
We are looking for people who are motivated to participate in paid research across the country and local areas.
Join this Work from Home Australia Market Research Panel Today.
You have two options when it comes to paid research : you can either take part in person or online.
This is a great way for you to make extra income at home as data entry clerk.
Compensation:
* Work from home and take surveys to earn Money.
* There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.
* Opportunities to earn rewards.
Responsibilities:
* Take part with work from home surveys/studies by following written and oral instructions.
* Participate in research focus groups.
* Each panel receives a complete written study.
* If products or services are provided, you must actually use them.
Needs:
* You must have a working camera on your smart phone or a webcam on your desktop/laptop.
* Access to reliable internet connection is essential.
* You would like to be fully involved in one or more of these topics.
* Capacity to understand and follow written and oral instructions.
Job Benefits:
* Participation in online and in-person discussions.
* If you work remotely, there is no commute.
* No minimum hrs.
This is a work from home job.
* Get free samples from our partners and sponsors for your feedback on their products.
* Participate in product testing and see products before the public.
* Part-Time job.
Work from Home.
To apply for this job, click the "Apply" button.
Anyone looking for part-time, short-term work at home work is welcome to apply.
No previous experience is necessary.
This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
....Read more...
Type: Permanent Location: Ho Chi Minh, VN-SG
Salary / Rate: Not Specified
Posted: 2025-01-27 07:19:14
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
029838 Customer Service Specialist (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Be the best performing customer service company in the world.
OUR PURPOSE:
We create packaging solutions for life’s essentials.
ROLE OVERVIEW:
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works mostly independently.
Second level escalation of customer problems and needs which most likely require deviation from standard screens, scripts, and procedures.
May also be assigned to more complex and/or important products, services and promotions.
Key Responsibilities
* Interacts with customers via telephone, email, online chat, or in person to provide top level support and advance information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to advanced inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields second level escalated and advanced customer problems and needs; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Trains new Customer Service Coordinators.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma and 4-5 years of experience.
Knowledge and Skills
* Exceptional skills in verbal and written communications.
* In-depth knowledge of product.
* Proficient computer skills with the ability to learn new software.
* Solid knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Excellent organization and data entry skills.
* Good attention to detail.
* Self-starter that can work with minimal supervision.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
#LI-EF1
Scheduled Weekly Hours:
40
Compensation Range:
The pay range for this position is $ 25.00 to $ 35.00 per hour.
The base pay offered for this position may var...
....Read more...
Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-25 07:40:41
-
The Customer Service Representative is responsible for delivering exceptional customer service by answering calls promptly and courteously, efficiently processing orders, and addressing inquiries with professionalism and urgency.
This role involves handling both internal and external requests received via email or mail, ensuring timely and accurate responses in writing or over the phone.
Key responsibilities include collaborating with internal departments to ensure timely order releases, resolving pricing or shipping requirements, and addressing special customer needs.
The role also involves processing credits or debits for invoice discrepancies, managing returns due to miss-shipments, and communicating critical information about product availability, features, benefits, warranties, sizing/fitment, and application.
Additionally, the representative is tasked with maintaining a reference guide with up-to-date customer account information, training backup personnel, and acquiring expertise on the SRNA website to assist customers effectively.
Regularly generating reports and contributing to proactive selling efforts are also essential aspects of the role.
Essential Job Functions:
* Process orders
* Answer customer calls
* Generate routine and specialized reports
* Communicate with internal departments and customers
* Handle returns and process credits/debits
* Maintain accurate customer account information
* Engage in proactive selling
* Navigate and utilize the SRNA website for customer support
* Develop and apply product knowledge
* Perform administrative duties
This role requires attention to detail, strong communication skills, and a commitment to providing exceptional service.
Work Experience:
* Minimum of three (3) years of experience and/or training in call center inbound operations.
* Must be detail-oriented and self-motivated, with the ability to work independently and efficiently.
Education and Training:
* High school diploma or equivalent (GED) required; a bachelor’s degree in a related field is preferred.
* A combination of education and experience may be considered, provided it enables the candidate to perform the essential duties successfully.
Skills and Proficiencies:
* Proficient in MS Office applications, including Word, Excel, and Outlook.
* Skilled in 10-key by touch and possess basic math and accounting abilities, including proficiency in adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals.
* Exceptional communication and customer service skills.
* Familiarity with SRNA products and website navigation is an advantage.
* Capable of managing high-volume inbound customer calls effectively.
Physical Demands:
* Ability to sit, stand, move, and use fingers for extended periods of time.
* May involve walking on level surfaces, reaching above shoulder height and below the waist, and occasionally lifting up to 25 pounds for files and computer printouts.
Work Environment:
* Primarily an office setting with controlled, mild temperatures.
* Occasional exposure to warehouse areas where personal protective equipment, such as goggles and boots, may be required.
Additional Information:
* The physical demands and work environment described are representative of those required to perform the essential functions of the role successfully.
* Reasonable accommodations may be made to enable individuals with disabilities to fulfill these responsibilities.
* Duties, responsibilities, and activities may change or be assigned at any time, with or without notice.
...
....Read more...
Type: Permanent Location: Rancho Cucamonga, US-CA
Salary / Rate: 25.13
Posted: 2025-01-25 07:22:14
-
SUMMARY:
The Senior Corporate Specialist is responsible for providing services tailored to our clients’ business needs, such as producing estimates, orders, and explaining options and additional services.
This position requires a high level of interaction with clients at all organizational levels.
Precise and professional communication and customer service skills are essential.
The Senior Corporate Specialist also assists with mentoring new and existing team members.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Build and maintain client relationships by providing excellent customer service.
* Responsible for effectively communicating with clients regarding corporate services.
* Respond and resolve incoming client, affiliate, and vendor/correspondent requests, queries, issues and concerns via phone and email.
* Efficiently manage the entire order process from initial client inquiry through processing, invoicing and follow up.
* Responsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance requests, and reinstatements/revivals.
* Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.
* Process apostilles and document authentications and legalizations.
* Responsible for reviewing deliverables and invoices prior to sending to clients.
* Assist with initial client account set up and maintenance.
* Educate and promote additional services such as Registered Agent Services, transactional services, Federal Employer Identification Number (FEIN) services, corporate kits and supplies, business license renewals, and annual report services (ARS).
* Assist clients with queries regarding online accounts, tools, and services.
* Create and maintain filing fees/requirements reference charts.
* Assist with answering phone calls and routing to the appropriate department.
* Act as aid to manager in the training and mentoring of new and existing team members.
* Any other duties of similar or lesser nature as required.
COMPETENCIES, SKILLS AND ABILITIES:
* Must be a positive team player and be able to effectively communicate with colleagues and clients.
* You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely.
* Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.
...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-01-25 07:15:35
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
029816 Customer Service Specialist (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Be the best performing customer service company in the world.
OUR PURPOSE:
We create packaging solutions for life’s essentials.
ROLE OVERVIEW:
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works mostly independently.
Second level escalation of customer problems and needs which most likely require deviation from standard screens, scripts, and procedures.
May also be assigned to more complex and/or important products, services and promotions.
Typically possesses a high school diploma and 4-5 years of experience.
Key Responsibilities
* Interacts with customers via telephone, email, online chat, or in person to provide top level support and advance information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to advanced inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields second level escalated and advanced customer problems and needs; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Trains new Customer Service Coordinators.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma and 4-5 years of experience.
Knowledge and Skills
* Exceptional skills in verbal and written communication.
* In-depth knowledge of product.
* Proficient computer skills with the ability to learn new software.
* Solid knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Excellent organization and data entry skills.
* Good attention to detail.
* Self-starter that can work with minimal supervision.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
#LI-MK1
40
EEO Statement:
https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employ...
....Read more...
Type: Permanent Location: Florence, US-KY
Salary / Rate: Not Specified
Posted: 2025-01-24 07:32:14
-
Position Summary:
Penn Foster Group is seeking an experienced, energetic, and client-focused professional to join our Client Success team as a Client Success Manager (Healthcare).
This key position will focus on supporting and growing our dynamic and expanding healthcare client base, which includes national and regional healthcare organizations.
The Healthcare CSM will play a critical role in ensuring the success of our clients by empowering our clients to support their students’ journeys, maximizing the lifetime value of our partnership, and fostering long-term client relationships.
This role is part of the Enterprise Solutions (ES) division, which delivers Penn Foster Group’s industry-leading education and training programs through strategic partnerships.
As a Healthcare CSM, you will work collaboratively with internal teams, including Product, Marketing, Education, and senior leadership, to deliver exceptional service and measurable value to our healthcare clients.
Success in this role will be guided by retention and growth targets, along with the support of a collaborative and mission-driven team.
Penn Foster Group is dedicated to empowering individuals with the skills they need to advance their careers and improve their lives.
If you are passionate about making a difference while excelling in client management and partnership development, this role offers a unique opportunity to thrive and contribute.
Essential Job Functions:
* Client Partnership: Build and maintain consultative relationships with healthcare clients to align training programs with their strategic goals and learner outcomes.
* Contract Management: Ensure timely renewal of contracts, maximizing annual contract value and driving long-term client retention.
* Product Expertise: Develop a deep understanding of healthcare training programs and their career impact to serve as a trusted advisor for clients.
* Outcome Optimization: Identify, measure, and track learner and organizational outcomes.
Use data insights to continuously enhance program effectiveness and utilization through internal advocacy and client empowerment.
* Client Advocacy: Serve as the voice of the customer, providing feedback to internal teams and representing Penn Foster Group’s value proposition to clients.
* Collaboration: Partner with cross-functional teams (e.g., Sales, Marketing, Product, Academics, Student Support) to deliver seamless and impactful client experiences.
* Business Reviews: Lead regular business review meetings to demonstrate value, align on objectives, and identify opportunities for program growth or expansion.
* Issue Resolution: Proactively identify and resolve client challenges while fostering transparent communication and trust.
* Strategic Growth: Identify and execute strategies for account growth and expansion, building relationships with key stakeholders at all levels of the organization.
* Team Leadership: Collaborate wit...
....Read more...
Type: Permanent Location: scranton, US-PA
Salary / Rate: Not Specified
Posted: 2025-01-24 07:15:12
-
TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-01-24 07:13:09
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
029808 Customer Service Specialist (Open)
Job Description:
Greif, Inc.
(NYSE: GEF, GEF.B) is a global leader in industrial packaging products and services and is pursuing its vision to become the world’s best performing customer service company.
The company produces steel, plastic and fibre drums, intermediate bulk containers, reconditioned containers, flexible products, containerboard, uncoated recycled paperboard, coated recycled paperboard, tubes and cores and a diverse mix of specialty products.
The company also manufactures packaging accessories and provides filling, packaging and other services for a wide range of industries.
The company is strategically positioned with 290 operating locations in 43 countries to serve global as well as regional customers.
At Greif your work has purpose, your colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
We are packaging something special together: our customers’ success and yours.
Role Overview:
Approach, guide and support customers in their product needs.
Act proactively by following up on calls for tenders, questions and developments so that the customer feels taken care of.
Typical Accountabilities:
Commercial:
• Have a proactive approach to customers for orders;
• Have regular contact with customers to know future plans;
• Detect market developments, and adapt quickly and efficiently to significant changes;
• Ensure continued customer satisfaction;
• Handle and resolve customer complaints;
• Demonstrate anticipation in the face of variations in order volumes;
Administrative:
• Prepare, send and monitor quotes;
• Provide information on the technical characteristics and performance of products
• Coordinate the preparation of export files
• Monitor unpaid invoices and settle associated disputes.
• Initiate credit notes and re-invoicing
• Monitor order volumes;
• Reporting;
• Record and track customer complaints.
• Generate new customer creation
• Initiate new product creation
Communication:
• Ensure daily communication with the sales/planning and logistics department.
Financial and purchasing services
Requirements:
Expertise
• Mastery of administrative management.
• Mastery of Incoterms and export documentation.
Experience
Between 5 and 10 years of experience in sales administration in industry
Experience in an international industrial environment
Autonomous, proactive and very customer satisfaction oriented.
Education:
Bac +2
Languages:
Fluent English.
Location: Le Grand-Quevilly
Please apply through LinkedIn to be considered for our role, with the closing date set to 28/02/2025.
Please contact me on f...
....Read more...
Type: Permanent Location: Le Grand-Quevilly, FR-76
Salary / Rate: Not Specified
Posted: 2025-01-23 08:20:36
-
Role Purpose:
Atender satisfactoriamente los requerimientos del cliente telefónicamente cumpliendo con las políticas y
procedimientos establecidos siendo el pilar de la solución en primera llamada (First Time Resolution).
Main Responsibilities:
* Recibir llamadas de clientes de Aduanas.
* Atender las llamadas de acuerdo a los estándares de calidad establecidos previamente, tanto para la información oral como para el correcto registro de la información en cada uno de los aplicativos de acuerdo con lo establecido.
* Brindar información precisa y veraz de acuerdo a la solicitud del cliente: Toma de PU / IMP; rastreo de los envíos Y
asesorías.
* Cumplir a cabalidad los horarios establecidos por el supervisor.
* Direccionar las diferentes llamadas a otros departamentos.
* Identificar, comprender y dar alta prioridad a las necesidades del cliente.
* Obtener información para solucionar inconvenientes presentados en el servicio y/o incidentes presentados en el
servicio o en la facturación.
* Enviar pre alert claro y concreto de acuerdo a los parámetros establecidos por operaciones para las solicitudes
especiales de acuerdo a los requerimientos del cliente.
* Informar mediante el correcto diligenciamiento de la aplicación los reclamos, sugerencias, quejas y demás, por parte
de los clientes.
Requisitos:
* Estudios Técnico o Tecnólogo en Comercio Exterior, administración o carreras afines, fuertes conocimientos en el
manejo de sistemas y paquetes informáticos, excelentes habilidades de comunicación oral y escrita, nivel básico de
Ingles hablado y escrito.
Experiencia:
* Experiencia en Comercio Exterior minimo 2 años o áreas relacionadas preferiblemente.
....Read more...
Type: Contract Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2025-01-23 07:38:03
-
Company Name: PBS Systems
Job Location: Ottawa, Ontario
Job Type: Full-time, Permanent, Remote
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Trainer - Accounting
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of the Ottawa/Gatineau area and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with cus...
....Read more...
Type: Permanent Location: Ottawa, CA-ON
Salary / Rate: Not Specified
Posted: 2025-01-22 07:48:42
-
Company Name: PBS Systems
Job Location: Milton, Ontario
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) French/English you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America.
This is not a remote work opportunity.
This is a and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and...
....Read more...
Type: Permanent Location: Milton, CA-ON
Salary / Rate: Not Specified
Posted: 2025-01-22 07:48:40
-
Company Name: PBS Systems
Job Location: Calgary, Alberta
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Calgary, Alberta office and requires frequent travel to our customer sites throughout North America.
This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or...
....Read more...
Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2025-01-22 07:48:33
-
Company Name: PBS Systems
Job Location: Montreal, Quebec
Job Type: Full-time, Permanent, Remote
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) French/English you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work...
....Read more...
Type: Permanent Location: Montreal, CA-QC
Salary / Rate: Not Specified
Posted: 2025-01-22 07:48:27
-
The Account Specialist is responsible for delivering exceptional advisory sales and customer service.
The role includes answering calls courteously and efficiently, processing orders accurately, probing for business needs, and assessing client expectations.
The specialist provides customers with specific data regarding their orders and adjusts their schedule to accommodate the varying complexities of each account.
Effective writing skills, telephone etiquette, a sense of urgency, and a professional attitude are essential.
Key responsibilities include navigating the SRNA website and Speedshop web portal, which customers use for order processing, obtaining shipping documents, submitting claims, viewing statements, and managing debits/credits.
The Account Specialist must also learn about our products, including features, benefits, warranties, sizing, and applications, and effectively communicate this information to customers.
Additionally, the specialist must communicate with all departments to ensure timely order release, accurate pricing, and fulfillment of shipping requirements and any other special needs.
Handling credits/debits due to invoice discrepancies and managing return requests due to miss-shipments is also part of the role.
Maintaining up-to-date department reference guides for all customers, training backup personnel, and establishing a routine weekly schedule that aligns with customer needs are critical tasks.
Essential Job Functions
* Advisory Sales
* Answer Calls
* Build/Maintain Customer Relationships
* Communication
* Process Orders/Returns
* Process Credits/Debits
* Maintain Customer Information
* Data Analysis
* Navigate SRNA Web Portals
* Product Knowledge
* Coordinate Shipments
* Administrative Duties
Work Experience
* Minimum of three (3) years of Call Center Sales experience, account management, or a related field.
* Proven proficiency in sales and meeting/exceeding sales targets.
* Detail-oriented and self-motivated.
Academic/Training
* High School Diploma or equivalent (GED) required; a bachelor’s degree in a related field preferred.
* An equivalent combination of education and experience sufficient to perform the essential duties of the job.
Skills
* Proficient in MS Office (Word, Excel, Outlook) and CRM software (Oracle).
* Proficient in 10-key by touch.
* Basic math and accounting skills.
* Strong communication and customer service skills, both verbal and written.
* Experience in managing and maintaining client relationships is a plus.
* Excellent organizational and time management skills.
* Strong analytical skills, attention to detail, and ability to work under pressure and meet deadlines.
* Ability to handle high-volume inbound customer phone calls professionally.
* Knowledge of SRNA products or websites is highly desirable but not mandatory.
MINIMUM QUALIFICATIONS
Minimum of three (3) years of Call Center Sales experience and training. Proven proficiency in sales and meeting/exceeding sales targets.
Must be detailed oriented as well as self-motivated. High School Diploma or equivalent (GED), a bachelors degree preferred, or related field, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Must be proficient in MS Office (Word, Excel, and Outlook), as well as 10-key by touch.
Must have basic math and accounting skills.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Must have excellent communication and customer service skills, knowledge of SRNA product or website, and the ability to handle high volume inbound customer phone calls. Must be able to stand, sit, move, and use fingers for extended periods of time. May require walking primarily on a level surface, reaching above shoulder heights and below the waist, as well as lifting up-to 25 pounds for files and computer printouts.
The work environment is typical of an office environment where the air is controlled and kept at mild temperatures.
However, there will be occasional exposure to warehouse areas where certain areas require the use of personal protective equipment including goggles and boots. The Physical Demands and Work Environment described herein represent the environment and physical demands that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
...
....Read more...
Type: Permanent Location: Rancho Cucamonga, US-CA
Salary / Rate: 27.79
Posted: 2025-01-21 07:17:28
-
Your Job
Georgia-Pacific is currently seeking a Customer Service Manager for our corrugated packaging division in Albion, MI.
The Customer Service Manager (CSM) will be responsible for leading and providing direction to a team of Customer Service professionals that support the Albion sheet feeder location.
The CSM is responsible for the optimization of the order fulfillment processes by functioning as a liaison between customers, sales, customer service, operations, and logistics partners, thereby ensuring our customers' satisfaction.
The CSM is a key member of the Albion leadership team and interacts with cross-functional groups to enhance our customers' experience and achieve business goals.
This position reports to the Area General Manger.
Location: The person in this position is expected to work primarily onsite at the facility.
Potential of up to 10% travel for customer visits.
Our Team
Our Albion team is dedicated as the preferred corrugated sheet supplier in the Michigan market by providing a superior customer experience.
Our customers will choose us because of our service performance, product quality, innovation, sustainability solutions, and value-added services.
The Customer Service Manager's role is critical to our success as a team to provide the highest level of customer experience to GP customers.
What You Will Do
* Provide strategy and direction to the customer service team regarding best practices and establish clear expectations for order management, customer communication, and other team responsibilities.
Ensure you and your team are connected to the business vision
* Drive ownership and accountability, throughout the team, to perform activities aligned with best practice guidelines.
* Identify methods to hold the team accountable to KPIs and deliver timely feedback on exceptions
* Provide ongoing coaching and feedback to help each employee recognize their individual strengths and opportunities, so they can contribute and succeed
* Direct and coordinate daily processes with sales, production, shipping, and other support capabilities to ensure customer needs are being met in the most effective, optimal way
* Apply critical thinking skills and make clear decisions in a fast-paced environment
* Utilize available technology solutions, data tools, and spreadsheets to make fact-based decisions and communicate information that leads to profitable actions.
* Communicate promptly and proactively with customers, customer service team, and across all functional areas
* Focus on an improved customer experience that exceeds customer expectations
* Continuously evaluate customer service processes and procedures and improve where appropriate
* Deliberately apply our business philosophy and foster an environment of respectful challenge and principled entrepreneurship
Who You Are (Basic Qualifications)
* Customer Service experience in the manufacturing industry
* Supervis...
....Read more...
Type: Permanent Location: Battle Creek, US-MI
Salary / Rate: Not Specified
Posted: 2025-01-20 07:05:52
-
Your Job
Georgia-Pacific is currently seeking a Customer Service Manager for our corrugated packaging division in Albion, MI.
The Customer Service Manager (CSM) will be responsible for leading and providing direction to a team of Customer Service professionals that support the Albion sheet feeder location.
The CSM is responsible for the optimization of the order fulfillment processes by functioning as a liaison between customers, sales, customer service, operations, and logistics partners, thereby ensuring our customers' satisfaction.
The CSM is a key member of the Albion leadership team and interacts with cross-functional groups to enhance our customers' experience and achieve business goals.
This position reports to the Area General Manger.
Location: The person in this position is expected to work primarily onsite at the facility.
Potential of up to 10% travel for customer visits.
Our Team
Our Albion team is dedicated as the preferred corrugated sheet supplier in the Michigan market by providing a superior customer experience.
Our customers will choose us because of our service performance, product quality, innovation, sustainability solutions, and value-added services.
The Customer Service Manager's role is critical to our success as a team to provide the highest level of customer experience to GP customers.
What You Will Do
* Provide strategy and direction to the customer service team regarding best practices and establish clear expectations for order management, customer communication, and other team responsibilities.
Ensure you and your team are connected to the business vision
* Drive ownership and accountability, throughout the team, to perform activities aligned with best practice guidelines.
* Identify methods to hold the team accountable to KPIs and deliver timely feedback on exceptions
* Provide ongoing coaching and feedback to help each employee recognize their individual strengths and opportunities, so they can contribute and succeed
* Direct and coordinate daily processes with sales, production, shipping, and other support capabilities to ensure customer needs are being met in the most effective, optimal way
* Apply critical thinking skills and make clear decisions in a fast-paced environment
* Utilize available technology solutions, data tools, and spreadsheets to make fact-based decisions and communicate information that leads to profitable actions.
* Communicate promptly and proactively with customers, customer service team, and across all functional areas
* Focus on an improved customer experience that exceeds customer expectations
* Continuously evaluate customer service processes and procedures and improve where appropriate
* Deliberately apply our business philosophy and foster an environment of respectful challenge and principled entrepreneurship
Who You Are (Basic Qualifications)
* Customer Service experience in the manufacturing industry
* Supervis...
....Read more...
Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2025-01-20 07:05:52
-
Your Job
Georgia-Pacific is currently seeking a Customer Service Manager for our corrugated packaging division in Albion, MI.
The Customer Service Manager (CSM) will be responsible for leading and providing direction to a team of Customer Service professionals that support the Albion sheet feeder location.
The CSM is responsible for the optimization of the order fulfillment processes by functioning as a liaison between customers, sales, customer service, operations, and logistics partners, thereby ensuring our customers' satisfaction.
The CSM is a key member of the Albion leadership team and interacts with cross-functional groups to enhance our customers' experience and achieve business goals.
This position reports to the Area General Manger.
Location: The person in this position is expected to work primarily onsite at the facility.
Potential of up to 10% travel for customer visits.
Our Team
Our Albion team is dedicated as the preferred corrugated sheet supplier in the Michigan market by providing a superior customer experience.
Our customers will choose us because of our service performance, product quality, innovation, sustainability solutions, and value-added services.
The Customer Service Manager's role is critical to our success as a team to provide the highest level of customer experience to GP customers.
What You Will Do
* Provide strategy and direction to the customer service team regarding best practices and establish clear expectations for order management, customer communication, and other team responsibilities.
Ensure you and your team are connected to the business vision
* Drive ownership and accountability, throughout the team, to perform activities aligned with best practice guidelines.
* Identify methods to hold the team accountable to KPIs and deliver timely feedback on exceptions
* Provide ongoing coaching and feedback to help each employee recognize their individual strengths and opportunities, so they can contribute and succeed
* Direct and coordinate daily processes with sales, production, shipping, and other support capabilities to ensure customer needs are being met in the most effective, optimal way
* Apply critical thinking skills and make clear decisions in a fast-paced environment
* Utilize available technology solutions, data tools, and spreadsheets to make fact-based decisions and communicate information that leads to profitable actions.
* Communicate promptly and proactively with customers, customer service team, and across all functional areas
* Focus on an improved customer experience that exceeds customer expectations
* Continuously evaluate customer service processes and procedures and improve where appropriate
* Deliberately apply our business philosophy and foster an environment of respectful challenge and principled entrepreneurship
Who You Are (Basic Qualifications)
* Customer Service experience in the manufacturing industry
* Supervis...
....Read more...
Type: Permanent Location: Jackson, US-MI
Salary / Rate: Not Specified
Posted: 2025-01-20 07:05:51
-
Your Job
Georgia-Pacific is currently seeking a Customer Service Manager for our corrugated packaging division in Albion, MI.
The Customer Service Manager (CSM) will be responsible for leading and providing direction to a team of Customer Service professionals that support the Albion sheet feeder location.
The CSM is responsible for the optimization of the order fulfillment processes by functioning as a liaison between customers, sales, customer service, operations, and logistics partners, thereby ensuring our customers' satisfaction.
The CSM is a key member of the Albion leadership team and interacts with cross-functional groups to enhance our customers' experience and achieve business goals.
This position reports to the Area General Manger.
Location: The person in this position is expected to work primarily onsite at the facility.
Potential of up to 10% travel for customer visits.
Our Team
Our Albion team is dedicated as the preferred corrugated sheet supplier in the Michigan market by providing a superior customer experience.
Our customers will choose us because of our service performance, product quality, innovation, sustainability solutions, and value-added services.
The Customer Service Manager's role is critical to our success as a team to provide the highest level of customer experience to GP customers.
What You Will Do
* Provide strategy and direction to the customer service team regarding best practices and establish clear expectations for order management, customer communication, and other team responsibilities.
Ensure you and your team are connected to the business vision
* Drive ownership and accountability, throughout the team, to perform activities aligned with best practice guidelines.
* Identify methods to hold the team accountable to KPIs and deliver timely feedback on exceptions
* Provide ongoing coaching and feedback to help each employee recognize their individual strengths and opportunities, so they can contribute and succeed
* Direct and coordinate daily processes with sales, production, shipping, and other support capabilities to ensure customer needs are being met in the most effective, optimal way
* Apply critical thinking skills and make clear decisions in a fast-paced environment
* Utilize available technology solutions, data tools, and spreadsheets to make fact-based decisions and communicate information that leads to profitable actions.
* Communicate promptly and proactively with customers, customer service team, and across all functional areas
* Focus on an improved customer experience that exceeds customer expectations
* Continuously evaluate customer service processes and procedures and improve where appropriate
* Deliberately apply our business philosophy and foster an environment of respectful challenge and principled entrepreneurship
Who You Are (Basic Qualifications)
* Customer Service experience in the manufacturing industry
* Supervis...
....Read more...
Type: Permanent Location: Albion, US-MI
Salary / Rate: Not Specified
Posted: 2025-01-20 07:05:50
-
XXX
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-01-17 07:29:14
-
TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
....Read more...
Type: Permanent Location: Millcreek, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-17 07:24:18
-
ABOUT TAMPA INTERNATIONAL AIRPORT
Tampa International Airport is widely regarded as America’s Favorite Airport and was recently named the #1 Large Airport in North America by J.D.
Power.
As the premier gateway for the West Coast of Florida, TPA serves more than 23 million passengers annually and serves as a top economic engine for the Tampa Bay region and the state of Florida.
The Hillsborough County Aviation Authority, which operates and maintains TPA and the county’s three general aviation airports, is always seeking the very best people to serve its passengers, community, and fellow employees.
Named a Tampa Bay Times Top Workplace in Tampa Bay for five straight years, the Authority has more than 650 employees in more than 20 departments, representing a talented, diverse, and engaged workforce.
The organization offers excellent health, dental, vision, and retirement benefits, competitive pay, paid parental leave, Health and Dependent Savings Accounts, wellness reimbursement, training opportunities for career advancement, and much more.
The Authority holds strong to its mission of serving the region and operates daily on five values: Teamwork, Excellence, Vision, Hospitality, and Community.
Join an award-winning team and see why Tampa International Airport and the Aviation Authority are among the most beloved institutions and workplaces in the Tampa Bay area.
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-01-15 07:16:00
-
Summary
This position is for bilingual Customer Service Representatives fluent in English and Spanish.
The key responsibilities include handling customer inquiries, providing exceptional service, processing payments, updating accounts, and engaging in up-selling through various communication channels such as phone, email, and chat.
The company offers computer equipment and paid training.
The work can be performed remotely or in one of our facilities located in Boone, Des Moines, Tipton and Wilton. The remote option requires a noise-free workspace and high-speed internet.
You must live within the state of Iowa, preference within 60 miles of 1 of our locations.
Skills You Need…
Technical Skills
* Strong computer navigation skills and PC knowledge.
Communication Skills
* Passionate about helping others
* Speak in a pleasant tone, retain composure and gain confidence of the customer
* Proficient ability to read, write and speak the English language
Problem Solving Skills
* Identify and anticipate customer needs
* Effectively prioritize work time to ensure productivity standards are achieved
Customer Focus
* Make customers feel valued and appreciated
* Attitude to thrive in a fast paced, challenging, team-oriented culture
* Customer Service background or experience working with people
Commitment
* Paid training:
To be determined.
* Work Schedule Options:
Monday - Friday 11:30 AM-7:30 PM
Monday - Friday 1:00 PM-9:00 PM
Salary...
* Base wage = $14.50-$15.50/hour
Shift Differential:
* 2nd Shift = $.75 for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a routine and reoccurring basis.
Weekend Shift = $3.75/hour for hours worked between 3am Saturday to 11pm Sunday.
WHAT YOU CAN EXPECT WHEN YOU JOIN CDS GLOBAL:
* Full time benefit eligible employees reimbursement up to $750 per month for qualified expenses relating to Child and Dependent Care
* Our competitive benefit packages include two options for our Medical Health Plans: High Deductible and Traditional. We also offer comprehensive Dental and Vision plans.
* In addition, we offer generous PTO, Holiday Pay, Basic/Voluntary Life and Accidental Death and Dismemberment insurance, Short & Long Term Disability, Wellness and Tuition Reimbursement Programs.
* Our 401(k)-retirement saving plan allows you to start contributing immediately to your retirement account.
* CDS Global will provide eligible employees with paid parental leave for new parents.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
Diverse teams achieve better results by leveraging a broad set of ideas and perspectives.
...
....Read more...
Type: Permanent Location: Boone, US-IA
Salary / Rate: Not Specified
Posted: 2025-01-14 07:16:12
-
Job Description:
Location: Indianapolis, IN
Compensation: $18-19 depending on previous experience and location.
Company Overview
The law requires you to call 811 to have public utilities marked before you dig.
However, public utilities will only locate the facilities they own – electric, gas, oil, sewer, telephone, and water.
The vast majority of underground utilities are privately owned, which is why you need to make Blood Hound your second call.
Blood Hound locates ALL underground utilities and structures and offer a range of highly specialized subsurface utility services to significantly reduce your risk of costly damages and project delays and mitigate safety hazards for your crews and community.
Summary
The Customer Service Representative for Blood Hound carries out responsibilities including customer service, answering phones, scheduling work, educating customers on our services, dispatching work out to the field, and project-related duties.
The Customer Service Representative must possess exceptional troubleshooting and time management skills and be willing and able to learn new procedures and technologies to supplement their existing skills.
Responsibilities
* Receive inbound and make outbound phone calls through call center phone software.
* Provide exceptional customer service for customers.
* Take requests for scheduling work and/or requesting price quotes and estimates for customers.
* Take quality assurance calls from customers and notify the proper field staff.
* Educate customers on our services, and answer questions from customers as needed.
* Dispatch work to the field employees
* Other duties may be assigned.
Requirements
* High school diploma required, some college preferred
* 2+ years customer service or equivalent experiencer required
* Data entry experience strongly preferred
* Must be proficient in Microsoft Office, Excel, and Outlook
* Excellent customer service skills
* Detail-oriented and ability to multi-task
* Excellent oral and written communication skills
* Excellent organizational skills
* Ability to work in a multi-line phone system environment
* Must be courteous to customers and teammates and be eager to take direction and correction with a positive attitude.
* Must have a reliable high-speed internet connection in addition to an available workspace that is free from all distractions during assigned work hours
We are an Equal Opportunity Employer.
Veterans are encouraged to apply.
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-01-12 07:10:44
