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Have you been looking for a challenging job with opportunities for growth and great benefits? Then at Orbitel Communications we have the job for you! Our Customer Experience Representatives are responsible for customer service experience related to services for video, high speed internet and telephone for residential and commercial customers. We are looking for people to provide an exceptional customer experience that is second to none.
Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.
Apply today for a chance to join Orbitel Communications!
Job Type: Full-time
Rate: $18/hour plus commissions and overtime pay if applicable
Location: Office located in Maricopa, AZ
Primary Responsibilities Include:
* Adapting, learning and delivering the best customer service our industry can give.
* Sell and promote company products and services
* Research customer complaints, processing payments and billing adjustment
* Achieve sales goals by soliciting new and or up sell services
* Follow up on and close sales leads
* Resolve customer account issues
* Perform other duties as may be requested by supervisor
* Performs service order provisioning through multiple user interfaces of the following types
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers
* Follow all safety rules and comply with company policies and specifications
* Speak and understand English language proficiently
The successful Customer Service Representative will have:
* High school degree or GED equivalent is required.
* Post-high school education preferred.
* Willing to participate in NCTI certification/development courses
* 3 years of CATV or other relevant technical/electronic experience
* Ability to prioritize and organize effectively
* Ability to use personal computer and software applications (i.e.
word processing, spreadsheet, billing system)
* Knowledge of basic mathematics
* Knowledge of common phone etiquette and de-escalation techniques
* Able to communicate clearly, educate customers and promote/sell company services
* Able to work independently and plan accordingly to complete daily assignments
* Must be flexible and able to handle multiple tasks concurrently
Even Better If You Have:
* Knowledge of video, broadband, and phone products and services
* Ability to utilize problem solving techniques with high end broad band equipment
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company funded HSA
* Company Paid Short Term Disability
* Company Paid Long Term Disability with Voluntary option
* Company Paid Parental Leave
* Company Paid Life as well as Voluntary policies
* 401(k) with generous company match
* Paid Time Off
* Volunteer Paid Time Off
* Paid Holidays
W...
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Type: Permanent Location: Maricopa, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-11 07:53:58
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Job Title: Family Coordinator - In-Home Services and Supports
Location: Golden Valley, MN
Schedule: Monday-Friday typical daytime business hours.
Eligible to work from home up to 2 days per week after 90 days of employment.
Essential Job Duties:
* Act as the liaison between the county, the participant or individual receiving services, and internal departments such as payroll and billing.
* Develop and manage the budgets of the individuals on your caseload
* Monitor, audit, and report on budget information
* Serve as the main contact for participants, specifically those with disabilities and persons over 65, and/or their representatives.
* Ensure smooth communication and coordination between all parties involved.
* Address any questions or concerns from participants or their representatives.
Required Qualifications:
* Associates Degree or higher in social services/human services adjacent field
* 2 years of working experience in home and community-based services, direct care, or childcare.
* Competent in Microsoft Office suite (i.e., Microsoft Excel and Word).
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* Bachelors degree in social services/human services adjacent field and 1 years of working experience in home and community-based services, direct care, or childcare.
* Experience working with disability population and persons over 65
* Office experience highly preferred.
* Excellent customer service skills and problem-solving.
* Strong written and verbal communication skills.
* Ability to stay self-organization and multi-task.
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Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 55000
Posted: 2026-04-11 07:45:30
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Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.
This position is located in the Salem, MA offices and offers hybrid work opportunity.
Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.
Salem Five believes deeply in supporting the communities in which we reside.
Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA.
We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees.
Come see what we’re all about.
The Customer Experience Associate is a key role within the Contact Center focused on providing exceptional service to Salem Five Consumer and Business customers in line with the banks’ multi-channel service strategy. Primary responsibilities involve communicating with customers and prospects via phone, chat, email and secure messaging.
Customer Experience Associate new hires receive extensive training from dedicated resources and supervisors to support their success and career growth. This role offers the development of skills and job knowledge providing for advancement opportunities across the organization.
* Verbal and written customer service skills across multiple communication channels
* Consumer/Business deposit and loan product offerings
* Digital Technology (includes online banking & mobile platforms)
* Fraud prevention and detection
* Systems proficiency and navigation
* Referrals to other Salem Five business lines, and the cross-sell of additional Salem Five products and services (no cold-calling)
* Strong advocacy for the Salem Five brand
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; however other duties may be assigned.
* Provide an outstanding Customer Experience to Salem Five customers and prospects via phone (primary), chat, email and online banking.
* Ability to support the departments’ efforts to deliver an exceptional customer experience… no matter what it takes
* Be able to demonstrate a high level of proficiency with Salem Five’s products and digital technology offering
* Proficient with mobile technology/platforms/devices, personal computing systems, apps, and email/messaging platforms
* Proficient utilizing desktop applications such as MS Office (Excel, Word, Exchange)
* Assumes additional responsibilities including projects, testing, training, etc.
commensurate with experience and job grade level Embrace new and emerging technologies to support ...
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Type: Permanent Location: Salem, US-MA
Salary / Rate: Not Specified
Posted: 2026-04-11 07:41:15
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Your Job
Georgia-Pacific Professional, located in Green Bay, WI, is seeking a talented, dynamic, and contribution motivated individual to join our Customer Service team.
We would prefer a candidate based in Green Bay, WI.
This role will have a hybrid work schedule with 4 days from home and 1 day in the office every week.
The Customer Solutions Specialist, Supply Chain is a strategic partner, problem solver, and connector across the supply chain.
This role goes beyond transactional order management by proactively creating value, anticipating customer needs, leveraging data and insights, and collaborating across functions to deliver seamless, reliable, and innovative supply chain solutions that strengthen long-term partnerships.
At Georgia-Pacific Professional, CSS team members are critical to advancing our vision of customer-driven solutions, operational excellence, and continuous improvement while living our values of ownership, collaboration, and principled entrepreneurship.
Role Summary
The Customer Solutions Specialist, serves as the primary interface between customers and internal partners across the end-to-end supply chain.
This role blends customer advocacy, analytical thinking, and operational execution to deliver exceptional service, improve processes, and support scalable growth.
CSS team members are empowered to identify trends, solve complex problems, and influence outcomes, helping shape the future of Customer Solutions.
Our Team
GP Professional is a leading provider of hygienic dispensing systems, towels, tissues, soaps, air fresheners, wipers, cups, cutlery and napkins.
We provide a range of products featuring well-known product brands such as Compact® , SofPull® , Brawny® Industrial™ , Dixie® , EnMotion® and SmartStock® to various market segments.
For more information about GP Professional, please visit: www.gppro.com .
What You Will Do
* Own end-to-end order-to-cash execution with a focus on service reliability, speed, and accuracy, using exception-based management to prevent issues before they impact customers
* Develop and maintain strong customer relationships to understand demand patterns, operational constraints, and growth plans, translating insights into actions that strengthen shared supply chain performance
* Provide timely, high-quality support across phone/email and digital platforms (e.g., Salesforce®/ERP), communicating clearly on status, tradeoffs, and next steps for both customer and internal stakeholders
* Manage and prioritize work across day-to-day execution and improvement initiatives, aligning priorities to customer commitments, service strategy, and business goals
* Operate effectively in a fast-paced environment with shifting priorities, balancing urgency, quality, and risk protecting customer service
* Identify and lead continuous improvement opportunities by using data to find root causes, quantify impact, and standardize better ways of working (e.g., automati...
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Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-10 08:06:11
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The Customer Service Representative is responsible for delivering exceptional customer service by professionally handling inbound calls and processing orders in an accurate and timely manner.
This role ensures all customer inquiries and requests received internally or externally via phone, email, or mail are addressed promptly, efficiently, and with a strong sense of urgency.
The position requires effective communication and collaboration with internal departments to support timely order processing, pricing accuracy, shipping requirements, and any special customer needs.
The representative will also manage invoice discrepancies by initiating credit and debit requests, as well as processing returns related to shipment errors.
Additionally, this role involves providing customers with detailed product information, including availability, inbound shipments, features, benefits, warranties, sizing/fitment, and application guidance.
The representative will maintain up-to-date customer account records and department reference materials, as well as support the training of backup personnel.
A strong working knowledge of the Dunlop Tires North America Inc (DTNA) website is required to assist customers and navigate resources effectively.
The role also includes generating routine and ad hoc reports, along with performing various administrative duties as needed.
Essential Job Functions
* Process customer orders accurately and efficiently
* Answer and manage inbound customer calls
* Generate routine and ad hoc reports
* Communicate effectively with internal departments
* Process returns and resolve shipment discrepancies
* Initiate and manage credit/debit requests
* Maintain accurate and current customer account information
* Collect and document customer feedback
* Utilize and support the SRNA website for customer assistance
* Demonstrate strong product and inventory knowledge
* Perform general administrative duties
Work Experience
Minimum of three (3) years of inbound call center experience or equivalent training required.
Must be detail-oriented, highly organized, and self-motivated, with the ability to manage multiple tasks efficiently.
Education/Training
High school diploma or equivalent (GED) required.
A bachelor’s degree in a related field is preferred, or an equivalent combination of education and relevant experience sufficient to perform the essential functions of the role.
Skills
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is required, along with strong 10-key data entry skills.
Must possess basic math and accounting abilities, including the capacity to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. Excellent verbal and written communication skills are essential, along with a strong customer service orientation.
Ability to professionally manage a high volume of inbound customer calls is required.
Familiarity with DTNA products and website navigation is preferred but not required.
This role requires the ability to sit, stand, and move for extended periods, as well as frequent use of hands and fingers for typing and data entry.
Employees will regularly use a computer and customer service systems and must be comfortable handling phone calls, including extended headset use. The position also requires visual focus, attention to detail, and the ability to manage work-related stress in a fast-paced environment.
Occasional lifting of up to 25 pounds may be required for handling files, documents, or office supplies.
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Type: Permanent Location: Rancho Cucamonga, US-CA
Salary / Rate: 25.17
Posted: 2026-04-10 07:57:43
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At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives.
We take pride in the care and excellent service provided by our call center staff.
We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Location: This is an in-office role.
Flexible among our offices in Brockton, Franklin, Lowell, and Plymouth.
Pay: $19–$21 per hour
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.
Service incoming customer calls following established policies and procedures in an efficient and quality manner.
RESPONSIBILITIES
* Handle a high volume of inbound and outbound customer calls professionally and courteously.
* Listen to customer needs and provide clear, accurate information and solutions.
* Process transactions correctly and confirm details with callers to ensure mutual understanding.
* Resolve basic issues on the first call and escalate complex matters as needed.
* Accurately document interactions and follow call scripts, quality standards, and company policies.
* Use available resources and communication skills to prevent escalations.
* Identify opportunities to grow customer relationships through referrals.
* Complete all training requirements on time and suggest process improvements to CIC management.
* Serve as a peer coach for new hires when qualified.
* Report system issues promptly and maintain performance metrics (call quality, attendance, productivity).
* Maintain a positive and patient attitude in all situations.
* Perform other duties as assigned by CIC management.
QUALIFICATIONS
* High School diploma required (4-year college degree or equivalent work experience preferred)
* Basic understanding of banking or finance
* Good communication, problem-solving, and organizational/time management skills required
* Prior customer service experience preferred; prior sales experience a plus
* Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance
Our goal is to offer our colleagues the most generous benefits package possible.
We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance.
Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program, and much mo...
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Type: Permanent Location: Brockton, US-MA
Salary / Rate: 20
Posted: 2026-04-10 07:42:03
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What Will Your Job Look Like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
In office position Mon-Fri 8:30am-5pm Eastern Time at 4201 Patterson Ave Baltimore, MD 21215.
You will have to work one weekend day a month.
What you’ll do:
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
* Regular attendance is required
* Ability to maintain high level of confidentiality
What you’ll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D.
* Customer service experience
Skills:
* Typing speed of 30 WPM or greater
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Even better if you have...
* Previous experience working in a customer service call center, preferred
What’s in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Minimum Salary: $21/hr
Maximum Salary: $21/hr
This information reflects the base salary pay range for this job based on current national market data.
Ranges may vary based on the job's location.
We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
We encourage you to apply to positions that you are interested in and for which you believe you are qualifi...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-04-10 07:41:30
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Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete
Responsibilities:
* Answer incoming calls and emails from customers, financial institutions, and legal professionals.
* Advise customers on U.S.
Treasury financial products, regulations, and forms.
* Support account setup and navigation for U.S.
Treasury websites and applications
* Aim to exceed established metrics for accuracy, timeliness, and completeness
* Provide prompt, efficient, detailed, customer-oriented service
* Act as an advocate for our customer; reporting and/or acting on areas for improvement
* Establish and maintain accurate records and documentation
* Interpret guidelines, regulations, and recommend changes to procedures and processes
Qualifications:
* Associates degree in business or an equivalent combination of education and experience.
* Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
* Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
* Basic computer and MS Office proficiency.
* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401(k) match, and a fully-funded pension plan
* Paid time off and holidays
* Generously subsidized public transportation
* Annual educational assistance
* On-site fitness facility
* Professional development programs, training, and conferences
* And more…
The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued.
We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues.
From economists to cash specialists, we work together to represent you in our economy.
Full Time / Part Time
Full time
Regular / ...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: 48649
Posted: 2026-04-09 08:26:11
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Your Job
Our Georgia Pacific Industrial Plasters LLC seeks a proactive and detail-oriented professional to manage and support customer service & production scheduling functions for GPIP facilities and reloads.
This role acts as the primary liaison between customers, operations, and transportation to ensure accurate orders, timely issue resolution, and smooth account operations.
This role is based out of our Georgia Pacific headquarters in Atlanta, GA, though other locations may be considered.
Our Team
At GP Industrial Plasters, you will be part of a dynamic team committed to delivering exceptional service and supporting operational excellence.
We offer opportunities for growth within a collaborative and supportive environment
What You Will Do
* Serve as primary contact for orders, status updates, and account issues.
* Enter and track orders; produce order-status and account reports.
* Support demand planning and production scheduling across three GPIP facilities.
* Coordinate logistics and transportation for customer accounts.
* Share customer requirements with operations and commercial teams.
Who You Are (Basic Qualifications)
* Strong communication and multitasking skills.
* Ability to generate and interpret operational reports.
Who You Are (Preferred Qualifications)
* Customer service or account management experience preferred.
* Experience with SAP, demand planning, and production scheduling a plus.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products.
In addition to the products we make, we operate one of the largest recycling businesses.
Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulf...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-09 08:06:29
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Lynden Logistics is seeking a detail oriented, hands-on Customer Service Agent to join our team in Anchorage, AK.
In this role, you'll be supporting our Office and Warehouse operations.
If you thrive in a dynamic environment where each day is unique, Lynden is the place for you.
Join our Domestic Operations team and handle all day-to-day activities for major clients, providing exceptional customer service and technical solutions.
This is a safety sensitive position.
We’re looking for someone who thrives in a fast-paced, team-oriented environment, and is passionate about providing excellent service both on the road and behind the scenes.
Why You’ll Love Working at Lynden Logistics:
Compensation – Competitive pay with a discretionary bonus program
Healthcare – Medical, dental and vision plans
Paid Time Off – 17 days paid time off, PTO days increase with years of service
Holidays – 8 paid holidays
Retirement Plan – 401K with up to 50% of the first 6% contributed matched
Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!
Tuition Reimbursement program
What You’ll Do:
* Operate within both office and warehouse settings, handling shipments, loading, and unloading as needed.
* Analyze and solve complex logistics situations, meeting legal, company, and customer expectations.
* Provide outstanding service through daily communication with internal and external customers.
* Manage all aspects of perishables shipping, from receiving customer orders to preparing airline bills and ensuring safe transport.
* Ensure smooth and timely process and documentation flow.
* Accurately enter data into our operational system.
* Ensure timely delivery of freight and clearance where applicable.
* Meet SOP and SOW standards in accordance with company policy.
What You Bring:
* High school education or equivalent and two years of progressive work experience in operations
* Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions, and procedure manuals.
* Strong math skills for computing pricing, costs, fees, and weights and measures.
* Experience working with vendors, customers, and other company departments to meet deadlines.
* Proficient computer skills.
* Must pass background check and pre-employment drug test (including marijuana).
This role is safety sensitive.
* Ability to obtain and maintain TSA Security Threat Assessment (STA) or recognized equivalent credentials.
If you’re a hands-on professional who enjoys a variety of responsibilities and takes pride in delivering great service, we’d love to hear from you.
Apply now and help us keep the world moving!
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: 23
Posted: 2026-04-09 07:55:18
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative (on-site)
Location: 8383 Greenway Blvd, Middleton, WI 53562
Hourly Rate: $18.00
Available Shifts: 8am - 4:30pm Monday-Friday
All you need for the Customer Care Representative role is:
* Must be able to work on-site at the Middleton, WI location
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company Match
* FSA and HSA Savings Plans
* Wellness Program with Incentives
* Voluntary & Ancillary Plans
Additional Perks
* Pay on Demand
* Paid Time Off and Holiday Pay
* Birthday Holiday
* Maternity/Pat...
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Type: Permanent Location: Middleton, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-09 07:49:49
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Connecticut
Hourly Rate: $16.94
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Connecticut
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan w...
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Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-09 07:47:09
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in con...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-04-09 07:39:56
-
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
We’re looking for a friendly, hard-working Contact Center Representative who is fluent in both English and Spanish.
As a member of our Contact Center team, you will use your superior customer service skills to answer inbound patient calls with warmth and understanding.
In this role you will support clinical departments by capturing and accurately recording information, scheduling appointments, coordinating refill requests, appropriately screening calls for transfer to a nurse, conveying messages to providers, and making outbound outreach calls to patients.
Our Contact Center practices safety and social distancing protocols and is located across the street from beautiful Revere Beach.
After successfully completing on-boarding and training, working remotely is an option, on a rotating basis.
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.
* Conduct outreach calls on behalf of clinical departments.
Requirements:
* HS Diploma/GED required.
* Excellent written and verbal communication, judgment and problem solving skills.
* Minimum of 1 year customer service, administrative, or call center experience.
* Bilingual fluency Spanish/English required.
* Knowledge of medical terminology and experience working with electronic medical record technology a plus.
* Proficient in Microsoft Office Suite.
Benefits
* Medical, dental, and vision coverage.
* Life and disability insurance.
* 401(k) retirement plan.
* Tuition reimbursement.
* Flexible spending and transportation accounts.
* Paid h...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-04-09 07:33:36
-
* Interact with customers to help troubleshoot and resolve complex technical product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Communicate with product development department to improve on current design or to identify possible problems with design.
* Stay abreast of current technology in products, design changes, and new products offered.
* May travel to client site in order to resolve extremely complex customer and product issuesEducation
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Type: Permanent Location: Gujrat, IN-GJ
Salary / Rate: 320000
Posted: 2026-04-08 08:34:04
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Meridian, US-ID
Salary / Rate: Not Specified
Posted: 2026-04-08 07:52:58
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Location: Onsite in Spartanburg, SC
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial opera...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-06 07:11:12
-
Technical Support Consultant
Responsibilities:
· Modify and build application and content configuration.
· Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
· Explain and demonstrate application issues to product and solutions teams and convey customer requests.
· Communicate with solution management teams to improve on current design or to identify potential problems.
· Develop training content for customers and support team members.
· Mentor junior team members.
· Work with members from other teams to analyze the clinical impact of software issues and enhancements.
Skills:
· US Healthcare domain knowledge with healthcare application implementation or support experience.
· Understanding of healthcare related application, HIT terminology, patient care environments.
· Excellent problem-solving, troubleshooting, debugging, and strong customer support skills with strong desire and determination to resolve complex issues.
· Able to prioritize and recognize the impact of the issue on patient care.
· Excellent organizational, verbal and written communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work.
· Self-driven and a fast learner in a demanding environment.
Good to Have:
· Experience with HL7, MLM, ServiceNow.
· Basic understanding of Azure environments.
· Knowledge of configuring and using one or more Sunrise applications or components.
· Basic understanding of databases and writing SQL query statements to troubleshoot issues.
Experience:
· Minimum 5 years’ experience in supporting hospital/healthcare software, or hospital experience as a clinician, registered nurse, or a clinical pharmacist.
* Experience with SQL, HL7, MLM, and Azure would be desirable.
Qualification:
· Degree in healthcare or healthcare admissions and financials, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology or Computer Science Engineering
Work Arrangements:
· Standard work week or as defined by business requirements.
· Rotational shift covering U.S.
daytime hours with shift allowance.
· Can work remotely or in a standard office environment.
· Able and willing to work after-hours, on-call and/or holidays.
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Type: Permanent Location: Viman Nagar, IN-MH
Salary / Rate: 318000
Posted: 2026-04-05 08:00:28
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JOB SUMMARY
Provides product application support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of product or service issues and resolves support problems through independent judgment and advanced troubleshooting skills.
ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES
· Diagnoses and resolves client application questions or problems over the telephone/Internet in the areas of product functionality, system configuration/setup and bugs/enhancements.
· Tracks and documents inbound support requests and ensures proper notation of client problems or issues
· Maintains a log (SNOW) of issues and conveys client feedback regarding issues and collaborates with product development staff, via problem record or issue case to improve on current design or to identify possible problems with design
· Searches for known issues and product information in the Knowledge Base to speed problem resolutions; Ensures case documentation is accurate, complete, clear and consistent with Support policy
· Works directly with clients requiring basic product knowledge and basic troubleshooting skills
· Reproduces client issues to identify root cause and provides data to the appropriate resources for analysis
· Responds to, works and closes cases within established timelines and SOP's; Communicates accurate expectations to the clients
· Assists field technicians who are troubleshooting problems or repairing product.
· Works directly with mentor on skill development to build towards independence
· Knows when to escalate to the next tier level
· Participates in quality processes
Education
Education Level
Education Details
Required/Preferred
Bachelor's Degree
Preferred
Work Experience
Experience
Experience Details
Required/Preferred
0-2 years
relevant work experience
Preferred
Knowledge, Skills and Abilities
· Knowledge of Altera Solutions, Altera clients and familiarity with the healthcare industry in general
· Intermediate level understanding of the C# code and SQL.
· Ability to apply basic knowledge of solution features and functionality to ask rudimentary troubleshooting questions
· Understands and abides by Change Control Policy and Procedures
· Validates problem resolution with client and obtains permission for case closure
· Adheres to policies and processes as provided for client and internal environment access
· Collects information under direction by utilizing the appropriate diagnostics and tools
Working Arrangements
· Standard work week or as defined by assignment requirements
· Primarily works in standard office environment or remotely
· May require after-hours, on-c...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: Not Specified
Posted: 2026-04-04 08:05:40
-
Your Job
KBX is searching for a Customer Service Representative out of our Green Bay, WI office Monday through Friday, to work directly with customers, carriers, and across other KBX teams to provide exceptional customer service.
The successful candidate will have excellent customer service, communication, and organizational skills as well as a high degree of initiative to find and drive solutions for our customers.
Our Team
Our team manages the scheduling, rescheduling, and tracking of full truck shipments with a strong customer focus and a solution-driven mindset.
We build lasting relationships to become our customers' preferred logistics partner, creating virtuous cycles of mutual benefit for all involved.
What You Will Do
* Communicate with external customers and carriers to schedule, manage, and support delivery appointments and post-delivery documentation needs, including Proof of Delivery (POD) requests
* Partner cross-functionally with internal teams and external stakeholders to resolve missed deliveries, service-sensitive issues, and documentation gaps in a timely and professional manner
* Track load statuses and POD completion, providing clear, timely updates to internal and external customers
* Analyze trends, workflows, and key performance indicators to identify opportunities for improvement, increase efficiencies, and eliminate waste
* Maintain and update standard operating procedures and documentation related to delivery coordination and POD processes
* Effectively prioritize workload, adapt to changing business needs, and support operational demands by taking on various tasks as needed
Who You Are (Basic Qualifications)
* Experience working with customers
* Experience using Microsoft Office programs such as Word, Excel, Teams, and Outlook
What Will Put You Ahead
* Experience working in the Supply Chain or Logistics or Transportation industry
* Experience partnering across departments to coordinate logistics and supply chain activities
* Experience using a transportation management systems (TMS) or logistics software to track and manage loads
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
KBX Logistics, a Koch company and global leader in transportation, offers w...
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Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-03 09:05:34
-
Lynden Logistics is seeking a detail oriented Operations Agent to join our team in Anchorage, AK.
If you thrive in a dynamic environment where each day is unique, Lynden is the place for you.
Join our Domestic Operations team and handle all day-to-day activities for major clients, providing exceptional customer service and technical solutions.
This is a safety sensitive position.
We’re looking for someone who thrives in a fast-paced, team-oriented environment, and is passionate about providing excellent service both on the road and behind the scenes.
Why You’ll Love Working at Lynden Logistics:
Compensation – Competitive pay with a discretionary bonus program
Healthcare – Medical, dental and vision plans
Paid Time Off – 17 days paid time off, PTO days increase with years of service
Holidays – 8 paid holidays
Retirement Plan – 401K with up to 50% of the first 6% contributed matched
Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!
Tuition Reimbursement program
What You’ll Do:
* Analyze and solve complex logistics situations, meeting legal, company, and customer expectations.
* Provide outstanding service through daily communication with internal and external customers.
* Manage all aspects of perishables shipping, from receiving customer orders to preparing airline bills and ensuring safe transport.
* Ensure smooth and timely process and documentation flow.
* Accurately enter data into our operational system.
* Operate within both office and warehouse settings, handling shipments, loading, and unloading as needed.
* Ensure timely delivery of freight and clearance where applicable.
* Meet SOP and SOW standards in accordance with company policy.
What You Bring:
* High school education or equivalent and two years of progressive work experience in operations
* Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions, and procedure manuals.
* Strong math skills for computing pricing, costs, fees, and weights and measures.
* Experience working with vendors, customers, and other company departments to meet deadlines.
* Proficient computer skills.
* Must pass background check and pre-employment drug test (including marijuana).
This role is safety sensitive.
* Ability to obtain and maintain TSA Security Threat Assessment (STA) or recognized equivalent credentials.
If you’re a hands-on professional who enjoys a variety of responsibilities and takes pride in delivering great service, we’d love to hear from you.
Apply now and help us keep the world moving!
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: 23
Posted: 2026-04-03 08:51:06
-
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-04-03 08:48:15
-
Area Customer Service Manager - Corrugated
Location: This is a hybrid role, you will be supporting two sites and will be expected to be onsite at one location most days.
Candidate will need to live within daily commutable distance of either site Martinsville, VA or Asheboro, NC.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Area Customer Service Manager to lead our Customer Service team for our Corrugated facilities in Martinsville, VA and Asheboro, NC.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting ...
....Read more...
Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-02 07:53:31
-
Area Customer Service Manager - Corrugated
Location: This is a hybrid role, you will be supporting two sites and will be expected to be onsite at one location most days.
Candidate will need to live within daily commutable distance of either site Martinsville, VA or Asheboro, NC.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Area Customer Service Manager to lead our Customer Service team for our Corrugated facilities in Martinsville, VA and Asheboro, NC.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting ...
....Read more...
Type: Permanent Location: Asheboro, US-NC
Salary / Rate: Not Specified
Posted: 2026-04-02 07:53:29
-
Job Description
Technical Customer Support Representative (TCSR)
This role reports to the Customer Support Manager.
Salary Range: $27-32/hour.
What You'll Do:
As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system.
Your main goal is to quickly find and fix their technical problems.
You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload.
This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision.
Your Responsibilities:
* Help customers through difficult or emotional situations.
* Respond to customer needs quickly and ask for feedback to improve service.
* Skillfully gather and analyze information to find solutions, working well with others to solve problems.
* Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10).
* Help with assigned projects, sharing updates on progress and changes.
* Finish projects and administrative tasks on time and correctly.
* Follow company policies and procedures.
* Support the company's goals and values.
* Help monitor BeCA calls.
Experience & Education:
* 3 to 5 years of relevant experience.
* An Associate's degree in a technical field or similar training from a two-year college or technical school is required.
A Bachelor's degree is preferred.
* Must have MCP or MCTS certification, and A+ certifications.
Network+ certification is a plus.
* You'll need to complete specific training and certification for our company's software.
* Experience using ticketing software.
* Experience working in a 24/7 environment.
Skills & Knowledge:
* Excellent ability to understand, analyze, troubleshoot, and fix technical problems.
* Strong communication skills, both spoken and written, and good phone manners.
* Solid understanding of Windows 7 Pro, Windows 8, and Windows 10 for desktop support and maintenance.
* Good understanding of Windows Server 2008/2012/2016.
* Experience with computer hardware for servers and workstations.
* Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services.
* Familiarity with database software.
* Able to write clear reports and emails, and communicate effectively with customers and co-workers.
* Skilled in using spreadsheet and word processing software.
Other Requirements:
* Willingness to travel occasionally and work overtime when needed.
* Must have a valid driver's license and passport.
* Must have reliable transportation.
* Maintain a professional attitude, treating everyone with respect, especially when under pressure.
* Be dependable and on time for work, meetings, and appointments.
* Able to carry and lift compu...
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Type: Permanent Location: Springfield, US-IL
Salary / Rate: 27.49
Posted: 2026-04-01 08:29:53
