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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Nevada
Hourly Rate: $14.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Nevada
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Compan...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-07-22 09:37:16
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Washington DC
Hourly Rate: $18.40/hr
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Washington DC
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-07-22 09:36:54
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Your Job
Phillips-Medisize, LLC is seeking a Customer Service Representative (CSR) at our site in Phoenix, AZ, to serve as the primary commercial and operational liaison between customers and internal teams in a medical, contract manufacturing environment.
This role is responsible for managing customer accounts, coordinating order fulfillment, and ensuring exceptional service while contributing to value creation for customers and the organization.
The CSR operates with a strong understanding of FDA/ISO-regulated manufacturing requirements, quality systems, and supply chain dynamics, applying principled decision-making and continuous improvement to enhance customer outcomes.
Our Team
Phillips Medisize, a Molex Company, is an end-to-end provider of design, development, and manufacturing solutions to the pharmaceutical, diagnostics, and medical device industries.
The world's largest pharmaceutical, MedTech, and in vitro diagnostics companies rely on Phillips Medisize to bring breakthrough ideas and innovative branded products to market with confidence.
What You Will Do
* Serve as the primary point of contact for customers, ensuring accurate, timely communication of purchase orders, forecasts, shipping requirements, and organizational capabilities.
* Manage customer interactions from order receipt through delivery, including processing contracts, change requests, RFQs, cancellations, and pricing updates with precision and compliance.
* Coordinate cross-functionally with Planning, Manufacturing, Quality, Regulatory, Engineering, Supply Chain, Sales, and S&OP to ensure on-time, compliant delivery and aligned forecasts.
* Monitor order status, backlog, capacity constraints, and material availability; proactively communicate risks and recommend solutions to protect supply continuity.
* Negotiate and resolve issues related to quantity, pricing, delivery schedules, and service expectations while balancing customer value and company sustainability.
* Convey customer complaints and monitor issue resolution by accurately documenting concerns, coordinating investigations with Quality and other teams, supporting root cause analysis, communicating updates and resolutions to customers, and contributing to process improvements to prevent recurrence.
* Identify and implement opportunities to improve service levels, reduce total cost, increase reliability, and enhance overall customer satisfaction.
* Maintain thorough and accurate documentation in compliance with FDA, ISO 13485, change control, traceability, and customer-specific quality requirements.
* Support account reviews and customer visits
* Safeguard confidential customer information while upholding regulatory compliance, and ethical decision-making standards.
* Contribute to continuous improvement initiatives, KPI tracking (OTD, order accuracy, responsiveness), and scalable best practices to strengthen long-term customer partnerships.
Who You ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-22 09:21:19
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Your Job
Georgia-Pacific is hiring for a Product Support Specialist to join our Technical Services team!
This role will work out of our offices in Decatur, GA and Atlanta, GA.
Our Team
The Technical Services team at Georgia-Pacific Building Products is dedicated to supporting our customers and partners with expert building product guidance and responsive warranty claims support.
As a customer-facing group within the Innovations team, we collaborate across the business to deliver solutions that drive value and build trust.
Join us and help shape the future of building products through service, innovation, and teamwork.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries (phone calls and emails) from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
* Work experience in product support, claims processing, customer service, or similar.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
* Strong written and verbal communication skills; able to prepare clear technical summaries and customer-facing status updates.
* Ability to travel up to 15%.
What Will Put You Ahead
* Associate's degree
* Experience with Salesforce.com or similar CRM systems.
* Background in commercial construction engineering, building science, product design, or technical consulting.
* Claims management experience.
* Data-analysis skills (Excel pivot tables, graph, and charts or equivalent).
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We ...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-22 09:01:57
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Your Job
Georgia-Pacific is hiring for a Product Support Specialist to join our Technical Services team!
This role will work out of our offices in Decatur, GA and Atlanta, GA.
Our Team
The Technical Services team at Georgia-Pacific Building Products is dedicated to supporting our customers and partners with expert building product guidance and responsive warranty claims support.
As a customer-facing group within the Innovations team, we collaborate across the business to deliver solutions that drive value and build trust.
Join us and help shape the future of building products through service, innovation, and teamwork.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries (phone calls and emails) from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
* Work experience in product support, claims processing, customer service, or similar.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
* Strong written and verbal communication skills; able to prepare clear technical summaries and customer-facing status updates.
* Ability to travel up to 15%.
What Will Put You Ahead
* Associate's degree
* Experience with Salesforce.com or similar CRM systems.
* Background in commercial construction engineering, building science, product design, or technical consulting.
* Claims management experience.
* Data-analysis skills (Excel pivot tables, graph, and charts or equivalent).
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We ...
....Read more...
Type: Permanent Location: Decatur, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-22 09:01:53
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Duties and Responsibilities
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services,...
....Read more...
Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-21 08:53:08
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Mt.
Wolf box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Manager.
Location: This is an onsite role based at our Mt.
Wolf, PA plant.
Schedule: Our CACs operate on a 8am-5pm schedule Monday-Friday, with flexibility as needed based on customer demand.
Our Team
G-P Mount Wolf is a manufacturer of corrugated boxes and sheets.
We run 3 shifts Monday through Friday with approximately 100 employees in each facility.
The Customer Account Coordinator will work on a team with other CACs and will report to the Customer Service Manager.
We embrace a culture of humility, respect, and integrity.
We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.
Our goal is to be the preferred partner for both our customers and our employees.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Manage inventories for effective production review and planning
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs and requirements
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Partner with the Commercial team to ensure GP is the preferred partner in the market for our customers
* Periodic customer visits to conduct business reviews or onboarding activities
* Create new items and manage new items through the production process
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of Customer Account Management experience
* Comfortable using all Microsoft Office products
* Intermediate experience using Excel (creating and utilizing formulas and spreadsheets to track, calculate, and analyze data)
* Record-keeping management/documentation experience
* Experience working with cross-functional teams and vendors
What Will Put You Ahead
* Inventory management experience
* Experience coordinating shipments with logistics/shipping departments
* Experience in a manufacturing, industrial, warehousing, distribution, or packaging environment
At Koch companies, we are entrepreneu...
....Read more...
Type: Permanent Location: Mt Wolf, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-21 08:32:08
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Your Job
Smiths Interconnect, a Molex company, is seeking a Customer Account Representative who is detail-oriented and reliable to join our team.
This position can be a hybrid or remote role.
Our Team
Assist in driving sales and revenue through continued inside sales and marketing efforts while meeting or exceeding customer expectations.
Use all principles of good salesmanship, including selling and servicing via telephone and email..
Support the Tech Sales and Account Managers in all Sales efforts.
Work with all internal departments to resolve customer issues to ensure customer satisfaction.
What You Will Do
* Act as the point of Contact along with Account Managers to ensure a fast response to all inquiries, internal and external.
* Work as part of the sales team, which includes Tech Sales and Planners, to insure on-time delivery goals are met, track customer orders, and advise customers on late items.
* Responsible for Contract Review in Salesforce to ensure all Smiths requirements are met; Process, prepare and follow-up on quotes.
* Ensure that the product is returned for repair or credit is handled with priority.
* Meet the 24Hr to 48Hr Sales goals for response time on data entry of orders and quotes.
* Research status of orders, process expedites, reschedules, returns of material.
* Refer qualified leads to appropriate Tech Sales Engineer or Sales that do not meet inside sales criteria.
* Manage inside sales and business relationships within assigned region.
* Participate in conference calls between internal groups to provide timely updates to the sales orders, cases, etc.
* Adhere to the appropriate departmental sales processes, procedures, and policies.
* Provide backup support to other Inside Sales Representatives as needed, including delegating the workload.
* Produce reports as needed and required.
* Other work-related duties as assigned.
Who You Are (Basic Qualifications)
* 2-3 years Insides Sales experience, in the Semiconductor Industry preferred
* 2 years College, preferred
* Strong computer skills, including Word and Excel.
* Detailed Oriented
* ERP Experience- Epicor ERP Preferred
What Will Put You Ahead
* Ability to drive change and improvements
* Ability to organize, plan and prioritize tasks effectively to achieve targets.
* Salesforce experience
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value...
....Read more...
Type: Permanent Location: Irving, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-20 08:37:17
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Your Job
As an Inside Sales Manager, you will lead and develop a team dedicated to supporting a key customer within Molex's Optical Connectivity Group, ensuring exceptional service and operational execution.
You will oversee day-to-day inside sales activities, drive order and program management, and partner closely with cross-functional teams to resolve challenges, improve processes, and support revenue growth.
This role is ideal for a proactive leader who enjoys developing people, leveraging data to drive decisions, and implementing innovative solutions in a fast-paced environment.
This position can be based remotely, with travel to Fremont, CA, Bridgewater, NJ, and customer locations as needed to support business objectives.
Our Team
You will join Molex's Optical Connectivity Group, a collaborative and customer-focused organization that supports industry-leading connectivity solutions.
Our team partners closely with sales, marketing, product management, and operations to deliver outstanding customer experiences while driving business growth.
We value continuous improvement, teamwork, and a shared commitment to solving complex challenges for our customers.
What You Will Do
* Team Leadership & Development: Set clear performance goals, establish measurement standards, manage schedules, delegate tasks, and provide ongoing coaching.
* Operations Management: Oversee day-to-day customer order statuses, returns, complaints, and requests to ensure timely, high-quality resolution.
* Data & System Integrity: Maintain absolute accuracy of data and customer requirements within SAP while ensuring strict compliance with company guidelines.
* Cross-Functional Collaboration: Partner with intercompany departments to resolve order issues and collaborate with sales, marketing, and product teams.
* Program Execution: Manage the execution, requirements, and maintenance of specialized customer programs.
* Sales Optimization: Issue customer quotations, proactively follow up on results, and utilize data analysis reports to improve program communication.
* Training & Onboarding: Arrange and deliver team training based on new operational requirements or shifting market strategies.
* Travel: Ability to travel as needed to support business objectives (up to 30%).
Who You Are (Basic Qualifications)
* Bachelor's degree in business administration, sales, marketing, or a related field.
* Progressive experience in customer operations or inside sales.
* Prior experience directly leading and developing customer service teams in a fast-paced environment.
What Will Put You Ahead
* Experience supporting customers within the electronics, manufacturing, connectivity, optical networking, or related industries.
* Experience utilizing SAP or a similar ERP and CRM platforms to manage customer orders, pricing, inventory, and operational data.
* Interpersonal Excellence: High levels of empathy, patience, activ...
....Read more...
Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-20 08:26:20
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Your Job
As an Inside Sales Manager, you will lead and develop a team dedicated to supporting a key customer within Molex's Optical Connectivity Group, ensuring exceptional service and operational execution.
You will oversee day-to-day inside sales activities, drive order and program management, and partner closely with cross-functional teams to resolve challenges, improve processes, and support revenue growth.
This role is ideal for a proactive leader who enjoys developing people, leveraging data to drive decisions, and implementing innovative solutions in a fast-paced environment.
This position can be based remotely, with travel to Fremont, CA, Bridgewater, NJ, and customer locations as needed to support business objectives.
Our Team
You will join Molex's Optical Connectivity Group, a collaborative and customer-focused organization that supports industry-leading connectivity solutions.
Our team partners closely with sales, marketing, product management, and operations to deliver outstanding customer experiences while driving business growth.
We value continuous improvement, teamwork, and a shared commitment to solving complex challenges for our customers.
What You Will Do
* Team Leadership & Development: Set clear performance goals, establish measurement standards, manage schedules, delegate tasks, and provide ongoing coaching.
* Operations Management: Oversee day-to-day customer order statuses, returns, complaints, and requests to ensure timely, high-quality resolution.
* Data & System Integrity: Maintain absolute accuracy of data and customer requirements within SAP while ensuring strict compliance with company guidelines.
* Cross-Functional Collaboration: Partner with intercompany departments to resolve order issues and collaborate with sales, marketing, and product teams.
* Program Execution: Manage the execution, requirements, and maintenance of specialized customer programs.
* Sales Optimization: Issue customer quotations, proactively follow up on results, and utilize data analysis reports to improve program communication.
* Training & Onboarding: Arrange and deliver team training based on new operational requirements or shifting market strategies.
* Travel: Ability to travel as needed to support business objectives (up to 30%).
Who You Are (Basic Qualifications)
* Bachelor's degree in business administration, sales, marketing, or a related field.
* Progressive experience in customer operations or inside sales.
* Prior experience directly leading and developing customer service teams in a fast-paced environment.
What Will Put You Ahead
* Experience supporting customers within the electronics, manufacturing, connectivity, optical networking, or related industries.
* Experience utilizing SAP or a similar ERP and CRM platforms to manage customer orders, pricing, inventory, and operational data.
* Interpersonal Excellence: High levels of empathy, patience, activ...
....Read more...
Type: Permanent Location: Bridgewater, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-20 08:26:17
-
Your Job
As an Inside Sales Manager, you will lead and develop a team dedicated to supporting a key customer within Molex's Optical Connectivity Group, ensuring exceptional service and operational execution.
You will oversee day-to-day inside sales activities, drive order and program management, and partner closely with cross-functional teams to resolve challenges, improve processes, and support revenue growth.
This role is ideal for a proactive leader who enjoys developing people, leveraging data to drive decisions, and implementing innovative solutions in a fast-paced environment.
This position can be based remotely, with travel to Fremont, CA, Bridgewater, NJ, and customer locations as needed to support business objectives.
Our Team
You will join Molex's Optical Connectivity Group, a collaborative and customer-focused organization that supports industry-leading connectivity solutions.
Our team partners closely with sales, marketing, product management, and operations to deliver outstanding customer experiences while driving business growth.
We value continuous improvement, teamwork, and a shared commitment to solving complex challenges for our customers.
What You Will Do
* Team Leadership & Development: Set clear performance goals, establish measurement standards, manage schedules, delegate tasks, and provide ongoing coaching.
* Operations Management: Oversee day-to-day customer order statuses, returns, complaints, and requests to ensure timely, high-quality resolution.
* Data & System Integrity: Maintain absolute accuracy of data and customer requirements within SAP while ensuring strict compliance with company guidelines.
* Cross-Functional Collaboration: Partner with intercompany departments to resolve order issues and collaborate with sales, marketing, and product teams.
* Program Execution: Manage the execution, requirements, and maintenance of specialized customer programs.
* Sales Optimization: Issue customer quotations, proactively follow up on results, and utilize data analysis reports to improve program communication.
* Training & Onboarding: Arrange and deliver team training based on new operational requirements or shifting market strategies.
* Travel: Ability to travel as needed to support business objectives (up to 30%).
Who You Are (Basic Qualifications)
* Bachelor's degree in business administration, sales, marketing, or a related field.
* Progressive experience in customer operations or inside sales.
* Prior experience directly leading and developing customer service teams in a fast-paced environment.
What Will Put You Ahead
* Experience supporting customers within the electronics, manufacturing, connectivity, optical networking, or related industries.
* Experience utilizing SAP or a similar ERP and CRM platforms to manage customer orders, pricing, inventory, and operational data.
* Interpersonal Excellence: High levels of empathy, patience, activ...
....Read more...
Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-20 08:26:11
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P3- Sr Technical Support Consultant for Paragon Patient Accounting team.
Job Profile:
Responsibilities
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Explain and demonstrate application issues to product development teams and convey customer
* Develop training content for customers and support team members.
* Write and execute Structured Query Language (SQL)
* Work Revenue Cycle issues, Patient Accounting, and claims.
A successful candidate would possess the following qualities:
* Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on revenue cycle.
* Solid analytical, research, and time-management skills with great attention to detail.
* Excellent verbal and written skills interacting with development teams and clients.
* Self-driven and a fast learner in a demanding environment.
* Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns.
Qualifications
Academic and Professional Qualifications:
* Bachelor/MBA Finance or master’s degree in commerce or health care admissions and financials.
Mandate Experience
Minimum of 5 years relevant working experience in US revenue cycle/Claims Management.
US Accounting experience would be good to have.
Working Arrangements:
* Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift)
* Able and willing to work after-hours, on-call and/or holidays
....Read more...
Type: Permanent Location: Pune, IN-MH
Salary / Rate: 324583
Posted: 2026-07-19 08:47:00
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Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Bridgewater-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $60,000 - $80,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If ...
....Read more...
Type: Permanent Location: Bridgewater, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-19 08:46:37
-
Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Fremont-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $75,000 - $105,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you h...
....Read more...
Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-19 08:46:36
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Inbound Customer Care, Manager
The Inbound Customer Care Manager is a pivotal leadership role for overseeing a team of customer care representatives.
This position ensures the delivery of gold standard inbound customer support and exceptional customer experiences, driving operational excellence through process optimization, timely order fulfillment, effective issue resolution, and the leveraging of technology to maximize team productivity and service agility.
As a key liaison between Operations, Sales Leadership, and Marketing, the Manager fosters a culture of excellence, accountability, and proactive communication within and across teams.
Responsibilities include providing supervision and oversight for all customer support activities, such as phone-based interactions and processing customer communications.
A core aspect of this role involves coaching, performance management, and implementing robust personnel development initiatives for the Customer Care team.
Your Responsibilities:
* Lead, mentor, and develop a team of customer care representatives fostering a high-performance, customer-centric culture.
* Monitor team performance, provide coaching, and ensure adherence to regulatory, quality, and compliance standards.
* Oversee efficient processing of all inbound customer communications and issue resolution.
* Serve as an escalation point for complex customer issues.
* Apply basic continuous improvement principles to identify and resolve daily operational bottlenecks within the work unit.
* Define, track, and analyze key performance indicators (KPIs) and productivity metrics to ensure the work unit meets or exceeds established internal performance targets.
* Identify and recommend tools or workflow enhancements that improve the daily efficiency of the customer care representatives.
* Actively participate as a member of P&VS and Customer Service leadership teams, supporting cross-functional initiatives.
* Collaborate with Operations, Sales, and Marketing to ensure seamless customer journeys and support product launches and other cross-functional init...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-07-18 09:32:17
-
Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
This is a Remote role.
* Demonstrated experience in writing and executing complex SQL and T-SQL queries using Microsoft SQL Server.
* Basic understanding of Microsoft Windows Server administration and troubleshooting.
* Experience supporting international clients across multiple regions and time zones.
* Proven ability to provide high-quality application and product support in complex customer environments.
* Hands-on experience troubleshooting issues related to Microsoft Windows Server and SQL Server.
* Strong software support experience with excellent analytical and troubleshooting skills.
* Experience performing issue diagnosis and root cause analysis through log analysis, tracing tools, and collaboration with cross-functional teams.
* Good understanding of the Software Development Life Cycle (SDLC).
* Experience managing and troubleshooting healthcare interfaces using HL7.
* Ability to work effectively both independently and as part of a collaborative team.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Flexible to work across different shifts based on business requirements.
Responsibilities: -
* Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Communicate with the product development department to improve the current design or to identify possible problems with the design.
* Stay abreast of current technology in products, design changes, and new products offered.
* Position require participation in after-hours, holiday and on-call support.
Qualifications
Academic and Professional Qualifications:
* Bachelor's Degree or equivalent work/technical related experience
* Certifications as needed for a specific technical role and/or relevant experience.
* ITIL Foundation Certification is an added advantage.
Experience:
* 3+ years ...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 360648
Posted: 2026-07-18 09:26:32
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Service Support Analyst - Tier 1
Reports To:
Team Lead, Service Support
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Service Support Analyst to join our Client Services team, as a Service Support Analyst, you will provide excellent support to our new and existing customers in the Service module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and support infrastructure
* Achieving and exceeding KPI targets and other Metrics defined by the department
* Keeping abreast of software enhancements and new releases, by attending apogees and reviewing release notes
* Assisting and training current as well as new staff members
* Maintaining and contributing knowledgebase articles including informational articles, how-to’s, troubleshooting guides and FAQs
* Escalating incidents to the appropriate development team
* Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required
* Commit to ongoing professional development and cross-training as recommended by your Team Lead
* Maintaining a high level of punctuality as well as a consistent, reliable attendance s...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-18 09:12:55
-
Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Texas
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-18 09:11:15
-
What Will Your Job Look Like?
The Vendor Account Manager has ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area.
The Vendor Account Manager owns the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers.
The Vendor Account Manager also acts as the single point of contact for vendor escalations and ensures appropriate resolution.
This role is key to the success of a successful relationship with our Transportation Providers.
Location: During initial training period, this role will be located on-site at the Lake St.
Louis office (hybrid of in-office & Work from home).
After training, this role will be 1 day in the office (Lake St.
Louis) and work from home.
What you’ll do:
* Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints and education
* Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or termination
* Coordinate and conduct provider performance evaluations
* Conduct off boarding for providers not meeting standard expectations
* Serve as the first point of contact for all vendor service requests and escalations
* Own the day to day vendor interaction and satisfaction
* Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines, including random safety audits or observations
* Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
* Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
* Demonstrate proficiency by providing effective consultation to TP’s and guidance to internal team members
* Manage and maintain credentialing compliance in accordance with MTM client contracts
* Recognize opportunities to educate TP’s contacts on MTM processes when necessary
* Work with the Transportation Manager to reduce transportation costs
* Build and sustain a strong working partnership with assigned transportation providers
* Assist with/participate/facilitate regular provider town hall meetings
* Handle inbound service requests and ensure that they are properly assigned or addressed
* Liaise with other internal departments as required to resolve vendor’s issues and questions
* Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
* Meet or exceed assigned KPI’s and business objectives
* Meet all provider c...
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Type: Permanent Location: Lake St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-07-18 08:45:17
-
Customer Account Coordinator
Location: Onsite in Martinsville, VA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Pay: Wages are anticipated to start between $23 - $30 per hour, depending on experience.
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environme...
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Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-18 08:41:54
-
Summary
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.
Core Competencies
* Good computer skills
* Strong Organizational Skills
* Time Management
* Communication
* Problem Solving
* Accountability and Dependability
* Leadership Skills
* Team Oriented
* Highly Motivated
* Attention to Detail
Job Duties
* Responsible for addressing any customers issues
* Generates daily load sheets and requirement listing
* Monitors all Customer Portals
* Ensure adequate supply of containers through weekly inventories
* Monitor activities on the dock and activities of the shippers/receivers
* Adhere to all company policies, procedures and instructions
Requirements
* High School Diploma/GED
* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
* Ability to work well in a team with customer-focused orientation and strong sense of delivery.
Supervisory experience would be an asset
* Strong organizational and time-management skills
* Strong interpersonal and communication skills (both verbal and written)
* Proficiency with database applications and administration systems, specifically Microsoft Office
Requirements
* High School Diploma/GED
* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
* Ability to work well in a team with customer-focused orientation and strong sense of delivery.
Supervisory experience would be an asset
* Strong organizational and time-management skills
* Strong interpersonal and communication skills (both verbal and written)
* Proficiency with database applications and administration systems, specifically Microsoft Office
....Read more...
Type: Permanent Location: Ionia, US-MI
Salary / Rate: 55000
Posted: 2026-07-16 08:42:50
-
Your Job
Are you looking for an opportunity with lots of growth potential? If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI!
This is an onsite role in our Auburn Hills office.
In this role, you are responsible for maintaining strong relationships with our customers while ensuring that their needs and expectations are met.
You will play a crucial role in supporting customers with their orders, solving problems, and partnering with our outside sales team to effectively manage accounts.
You will have the chance to work on impactful and exciting projects, collaborating with different departments.
Our Team
Our team thrives on collaboration, mutual respect, and inclusivity.
We believe that diverse perspectives make us stronger, and everyone is encouraged to share their ideas and contribute to our collective success.
No visa sponsorship is available for this position; candidates must have current, unrestricted U.S.
work authorization
What You Will Do
* Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments
* Provide relevant information and recommendations to customers and Territory Sales Managers on our products and product parameters
* Anticipate customer needs, identify potential issues, and develop solutions to improve service levels
* Troubleshoot and resolve customer service issues
* Oversee the processing of customer orders, manage changes and adjustments to ensure accurate and timely delivery
* Partner with the sales team to identify opportunities for improvement throughout the process
* Monitor customer satisfaction levels, key performance indicators, and service level agreements to ensure that targets are met
* Address customer concerns and escalate where appropriate
* Log customer interactions, complaints, and resolutions into the CRM
Who You Are (Basic Qualifications)
* Customer Service experience
* Experience adhering to service and delivery deadlines
* Experience managing competing priorities in a fast-paced environment
* Willing to learn a second language
* Experience working in a CRM and ERP
What Will Put You Ahead
* Bachelor's Degree
* Experience working with Salesforce or INFOR M3.
* Advanced analytical skills (prepare/analyze databases and spreadsheets to make business decisions and recommendations to leadership)
* Bilingual in English and either Spanish or Portuguese
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic...
....Read more...
Type: Permanent Location: Auburn Hills, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-16 08:40:05
-
Join a team where your skills create measurable results, build lasting customer partnerships, and drive meaningful business outcomes every day.
The role is responsible for pre-implementation data gathering and validation for TrueCommerce clients and trading partners.
They will act as the primary contact throughout the pre-implementation process, up to the point of handover to the implementation teams.
This position works with clients, customers, retailers, 3rd party IT consultants and internal teams.
This key resource will be responsible for ensuring that all information and pre-implementation milestones have been met, so that follow-on teams can complete their work.
The position is ideal for individuals who are organised, enthusiastic, and passionate about delivering an excellent customer experience.
What you'll do
Facilitate the EDI pre-implementation process for TrueCommerce customers
* Serve as the primary point of contact for the customer during the pre- implementation process.
* Capable of working on multiple projects and with multiple clients and/or partners.
* Complete pre-implementation tasks and coordinate activities with the customer, trading partners and other TrueCommerce team members.
* Identify and communicate issues and escalate to Manager and/or appropriate parties.
* Gather, review and validate all required customer, trading partner and retailer data to ensure it is complete and accurate before handover to the implementation teams.
* Complete internal intake tasks, including logging new projects, setting up records and populating the relevant fields in the TrueCommerce systems and tools.
* Request, chase and collect outstanding information from clients, trading partners and 3rd party IT consultants to keep the pre-implementation process moving.
* Verify data against TrueCommerce requirements and standards, identifying any gaps, discrepancies or errors prior to handover.
* Maintain accurate and up-to-date records of gathered data and intake activity to provide a clear audit trail and support follow-on teams.
Work cross-functionally to ensure client satisfaction
* Responsible for working with internal and external resources to drive the successful completion of pre-implementation milestones ahead of handover.
* Prioritize tasks to meet customer expectations.
* Works directly with Implementation Specialists, Mapping Specialists and other resources to ensure all pre-implementation data gathering and validation is complete and accurate before projects are handed over.
* Recognise and document issues or concerns uncovered during the pre-implementation process in order to prevent future problems from re-occurring and to support a smooth handover.
Provide timely project status updates and reporting
* Provide timely updates on the pre-implementation status of all assigned projects and tasks to the Manager, Projec...
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Type: Permanent Location: Sheffield, GB-SHF
Salary / Rate: Not Specified
Posted: 2026-07-16 08:38:04
-
Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Responsibilities
The Loan Servicing Specialist will:
* Provide exceptional customer service to internal and external customers through phone calls, email, and loan desk tickets.
* Be responsible for all aspects of loan maintenance, to include processing payments, payoffs, payment corrections, and wires.
* Be responsible for the setup of all loan types in the bank’s core system and/or perform quality control of loan setup.
* Review annual escrow analysis, track and pay property taxes and insurance (flood, private mortgage insurance, hazard), and set up and/or cancel escrow accounts.
* Perform title tracking to ensure liens are added and/or released timely on titled collateral and real property.
* Ensure timely and accurate credit reporting on applicable loan types.
* Complete other duties as assigned.
Minimum Qualifications
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* High school diploma or equivalent, and
* One year of experience in banking, finance, office or clerical support, or related role.
Preferred Qualifications
* Two years of experience in banking or finance.
Job Requirements
*...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-15 09:07:11
-
Your Job
Flint Hills Resources is now hiring aPipeline Controllerfor our Pipeline Control Center in Wichita, KS.
The Pipeline Controller will be responsible for understanding shipping schedules and monitoring pressures, flows, gravities, tank levels, valve/pump statuses and leak detection modeling on our pipeline systems throughout the U.S.
Benefits Package Includes:
* Bonus eligible!
* Automatic 401K company contribution and competitive match program
* Excellent Health benefits
* Potential Tuition Reimbursement
* (3) weeks' vacation to start
This position works a 12-hour rotating shift schedule which will include weekends, nights, and holidays.
Our Team
Flint Hills Resources is a different kind of company; we are privately owned and our compensation philosophy is based on the value you create.
Come realize your full potential and join our team!
What You Will Do
* Communicate clear and precise updates to internal and external customers including security, emergency responders, field personnel, regulators and the public
* Drive sound economic decisions, ensuring incident prevention through driving predictable execution and competitive results through the shift
* Recognize and execute changes needed to meet shipper's needs
* Solve complex problems, using available information and sound judgement in a high pressure, stressful environment
* Comply with all Federal, state, and company laws and regulations
* Train for a period that may last up to one year and upon completion be qualified to operate a pipeline system
* In this role you will fall under DOT compliance.
Who You Are (Basic Qualifications)
* Experience using computers and/or software systems in a professional, military, industrial, customer service, transportation, emergency response, or operations environment
* Willingness and ability to work rotating shifts, including nights, weekends, holidays, and overtime as needed
* Ability to respond to the control center within 60 minutes (located at 4111 E.
37th St.
N., Wichita, KS 67220)
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
What Will Put You Ahead
* Experience with hydraulic and/or mechanical equipment
* Pipeline control experience
* Knowledge of pipeline operations, gas control, processing plants and compression
This role is not eligible for Visa sponsorship
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and det...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-07-15 08:51:43
