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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Duties and Responsibilities
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services,...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-12 09:24:13
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Alaska Marine Trucking is looking to hire energetic, adventurous, and hard-working individuals like you to join our team! We offer competitive wages, paid time off, medical, dental, vision and prescription benefits, a 401k plan, and plenty of opportunities to grow personally and professionally. If you are looking for an exciting and fast-paced career that is both challenging and rewarding, Alaska Marine Trucking is where you want to be!
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a full-time position which offers family-friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents in...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: 27.725
Posted: 2026-08-12 09:23:27
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Company Overview FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Were hiring part-time Contact Center Representative's for an exciting opportunity supporting a state-wide program.
This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.
Project Hours of Operation: Monday Friday, (7:00 AM PST- 6:00 PM PST) 4 hour shifts approximately 20 hours per week.
Essential Functions Receive high volume in-bound calls and assist customers with starting/stopping/transferring serviceRespond to incoming calls from customers in a professional and courteous manner.Occasional out-bound calls for verification purposesDocument interactions in the system accurately and efficiently through data entry.Research and resolve customer questions and issues using online tools and systemsOperate multiple applications, databases, and computer programsAssist customers with setting up payment arrangements, budget billing and processing paymentsGuide customers in setting up and accessing their online accounts.Assist customers with reviewing and disputing invoices accurately.Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.Maintain confidentiality of sensitive information in compliance with regulations.
Competencies Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:Focus on tasks and follow established proceduresApply procedures in the correct sequenceMake decisions with limited informationWork effectively within a structured team environment Knowledge of utility industry processes, including: Issuing meter and service orders for inspections and adjustmentsReviewing credit information to determine security requirements and financing eligibilityResponding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applicationsDetermining appropriate actions for open and closed service accountsMeeting established quality and productivity standardsFollowing Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations Ability to report o...
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:23:22
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Company Overview FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Were hiring exceptional Contact Center Representative's for an exciting opportunity supporting a state-wide program.
This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.
Project Hours of Operation: Monday Friday, 10:00 AM 9:00 PM EST (7:00 AM PST- 6:00 PM PST) Essential Functions Receive high volume in-bound calls and assist customers with starting/stopping/transferring serviceRespond to incoming calls from customers in a professional and courteous manner.Occasional out-bound calls for verification purposesDocument interactions in the system accurately and efficiently through data entry.Research and resolve customer questions and issues using online tools and systemsOperate multiple applications, databases, and computer programsAssist customers with setting up payment arrangements, budget billing and processing paymentsGuide customers in setting up and accessing their online accounts.Assist customers with reviewing and disputing invoices accurately.Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
Maintain confidentiality of sensitive information in compliance with regulations.
Competencies Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:Focus on tasks and follow established proceduresApply procedures in the correct sequenceMake decisions with limited informationWork effectively within a structured team environment Knowledge of utility industry processes, including: Issuing meter and service orders for inspections and adjustmentsReviewing credit information to determine security requirements and financing eligibilityResponding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applicationsDetermining appropriate actions for open and closed service accountsMeeting established quality and productivity standardsFollowing Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations Ability to report on operational directive...
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:23:19
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At MidWest America youre more than just an employee, youre part of a mission-driven team committed to making a real difference in the lives of others.
We believe in the power of people helping people, and that every unique background, voice, and perspective makes us stronger.
Here, youll find a workplace rooted in community, inclusion, and equity, where youre encouraged to bring your whole self to work and grow with purpose.
We serve every member with compassion and respect, no matter their financial journey.
So bring your passion.
Share your ideas.
Be part of something meaningful.
Find your place.
Build your future.
Make an impact, right where it matters most.
Contact Center Representative Job Summary: The employee is responsible for providing courteous, efficient, and accurate member service which includes account opening.
They will identify and address members needs through telephone and electronic interactions, recommending appropriate products and services in alignment with the Credit Unions mission.
This role requires the ability to work independently.
Contact Center Representative Qualifications: A high school diploma or GED equivalent is required.
Prior experience in sales, member service, or a contact center is preferred.
Working knowledge of teller transaction processing and sales is recommended.
Reliable transportation to and from work is required.
Essential Elements of the Contact Center Representative: 1.
Maintain a positive and professional image of both yourself and the Credit Union.
2.
Provide accurate, timely, and courteous service to members by processing transactions efficiently.
3.
Maintain confidentiality and adhere to the Credit Unions security protocols.
4.
Answer incoming phone calls and route them to the appropriate branch or department.
5.
Ensure all paperwork is accurate and scanned in a timely manner.
6.
Cross-selling Credit Union products and services.
Actively request member referrals.
7.
Assist members through multiple communication channels, such as phone, text, email, and DocuSign.
8.
Proactively seek out and act on sales opportunities aligned with the members needs.
9.
Maintain a working knowledge of Credit Union policies and procedures.
10.
Meet individual phone agent production goals and contribute to overall Credit Union sales objectives.
11.
Make outbound calls as needed to support special sales campaigns.
Additional Contact Center Representative Duties: 1.
Maintain an organized, clean work area following clean desk policy.
2.
Actively participate in training sessions and workshops as required.
3.
Perform other administrative duties as assigned by management.
4.
Participate in the Credit Unions community volunteer program.
5.
Work occasional evenings and weekends to assist with community events.
Job Skills and Work Relations: Employee must demonstrate proficient phone etiquette skills, written and verbal communication skills, and ability to effectively handle multiple tasks simultaneously.
Effective compre...
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Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-12 09:16:10
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At Solar Atmospheres, our customers trust us with parts that end up in spaceships, airplanes, and medical devices like pacemakers.
As a Customer Service Representative in our Fontana, CA office, you'll be the person making sure those customers always know where their order stands: from status updates to delivery timing to documentation.
Whether you have direct customer service experience or come from a general office background, with the right attention to detail and communication skills, we'll train you to succeed in this role.
Schedule: 8:00am-5:00pm, Monday-Friday What you'll do You'll be the go-to person customers count on for answers, so you'll need to be comfortable juggling multiple requests at once without losing track of details.
Expect a mix of the following: Respond to customer status requests received by email and phone Provide customers with delivery information and proactively notify them of late deliveries Communicate delivery requirements internally to the appropriate personnel Provide customers with inventory information upon request Update revised documents within the internal database Pull and prepare records as requested, including confirming records are complete prior to scanning Email customers when specific documents are needed Prepare and send the daily expedite report Assist with monthly inventory Assist data entry and office personnel with additional tasks as time permits What you need to thrive in this role High School Diploma or GED required 2 years' customer service, general administrative, or business office experience preferred Reliable and organized with the ability to multitask and prioritize in a fast-paced environment Effective oral and written communication skills and good judgment Basic to intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) Comfortable working directly with customers by phone and email About us The mission of Solar Atmospheres is to add significant value to our customer's operations by thermally treating parts, principally in a vacuum environment, with an unwavering commitment to honesty in all relationships.
We will strive to fulfill this mission while: Performing our work with an emphasis on quality and responsiveness Operating with an awareness and appreciation of the value of our customer's parts while in our care Forever looking "forward" in the area of technical capabilities Demonstrating a willingness to "accept the challenge" Providing and maintaining a work environment that is safe, clean and reflects our respect for human dignity Providing our employees with an opportunity for personal growth, challenge and reward Maintaining a workplace that is environmentally friendly Sustaining long-term growth and profitability What we offer you We care about our employees' well-being and show it by providing the following: Pay: $21/hour Medical, Dental, and Vision Short & Long-Term Disability Life & AD&D Insurance 401K with Company Match Paid Time Off...
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Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:15:39
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JOB SUMMARY The CUSTOMER SERVICE SPECIALIST (CSS) is responsible for supporting Patriot Construction Managements performance of the USPS Facilities Repair & Modification Services (FRMS) Ordering Agreement, which encompasses facility repair, maintenance, and modification services across all 50 states and U.S.
territories.
The CSS serves as a central point of contact for customer communication, work order coordination, and contractor dispatch while also performing cross-trained invoicing functions in accordance with USPS billing requirements.
This role demands strong organizational ability, a working knowledge of federal contract administration, and a commitment to service excellence across a geographically dispersed portfolio.
JOB DUTIES AND RESPONSIBILITIES: 1.
TEAM LEADERSHIP AND SUPERVISION: Serve as team lead for the Proposal Coordinator I, Customer Service Generalist, and Invoice Specialist, directing daily workflow and workflow distribution to ensure task orders, proposals, and invoicing are completed accurately and on time.
Provide training, coaching, and day-to-day guidance to team members, and monitor performance to ensure adherence to USPS FRMS procedures and service standards.
Escalate personnel or performance concerns to the Customer Excellence Manager as needed.
2.
WORK ORDER DISPATCH AND COORDINATION: Receive, triage, and dispatch task orders issued under the USPS FRMS Ordering Agreement via designated communication channels (phone, email, electronic systems).
Confirm contractor receipt of and compliance with four-hour, same-day, and standard response requirements; document all confirmations including contact names, timestamps, and order details.
Escalate unresolved or at-risk orders to on-call staff or program management as needed.
3.
CUSTOMER AND STAKEHOLDER COMMUNICATION: Maintain daily communication with USPS facility project managers, Contracting Officers Representatives (CORs), and internal teams to provide real-time work order status updates.
Respond to inquiries, coordinate site access per USPS scheduling and security requirements, and ensure customers are kept informed throughout project execution using USPS-designated and third-party systems.
4.
PROPOSAL PREPARATION AND EXECUTION SUPPORT: Assist the Proposal Coordinator and Customer Excellence Manager with preparation of task order proposals, change order requests, and scope-of-work responses, including compiling supporting documentation, cost breakdowns, and required USPS forms.
Track proposal submission deadlines and coordinate internal reviews with the CSS and other department staff to ensure timely.
Accurate, and compliant submissions.
Support proposal execution by maintaining version control of submitted documents, monitoring customer responses, and coordinating any requests for additional information or clarification.
5.
REPORTING, DOCUMENTATION, AND COMPLIANCE: Maintain accurate and complete records for all task orders, including work authorizations, contractor as...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-12 09:06:17
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JOB SUMMARY The CUSTOMER SERVICE GENERALIST provides entry-level administrative and customer-facing support for Patriot Construction Management's performance of the USPS Facilities Repair & Modification Services (FRMS) Ordering Agreement.
Working under close supervision and following established procedures, this position supports work order intake and dispatch, technician check-in/check-out tracking, basic documentation, and routine customer and contractor communication.
The Generalist works closely with the Customer Service Specialist and broader team to ensure work orders and related tasks are completed accurately and on time, escalating non-routine or complex issues to more experienced team members.
JOB DUTIES AND RESPONSIBILITIES: 1.
WORK ORDER INTAKE AND DISPATCH SUPPORT: Assist with the receipt, acknowledgment, and initial triage of task orders issued under the USPS FRMS Ordering Agreement, following established procedures and designated communication channels (phone, email, electronic systems).
Confirm contractor receipt of task orders and document confirmations, including contact names, timestamps, and order details, escalating any compliance concerns to the Customer Service Specialist.
2.
TECHNICIAN CHECK-IN AND SYSTEM UPDATES: Support accurate updates in PCMS by recording technician check-ins and check-outs for work orders, and update work order records as directed by the Customer Service Specialist or Customer Excellence Manager.
3.
CALL HANDLING AND ROUTING: Answer incoming calls, address routine caller needs using established scripts and procedures, and transfer or escalate calls to the appropriate Customer Service Specialist or team member as needed.
4.
DOCUMENTATION SUPPORT: Assist with pulling work order reports, requesting invoices from contractors, and uploading supporting documentation, such as signoff sheets and before-and-after photos, into PCMS under the guidance of more experienced team members.
5.
CUSTOMER AND CONTRACTOR COMMUNICATION SUPPORT: Assist in sharing routine updates with customers, such as ETAs and schedule changes, under the direction of the Customer Service Specialist, escalating complex or sensitive communications as needed.
6.
TEAM SUPPORT: Assist team members with basic report compilation and administrative tasks to support overall team efficiency.
7.
PERFORMS OTHER ESSENTIAL DUTIES AS ASSIGNED.
EQUIPMENT OPERATED: General office equipment (computer, dual monitors, phone, printer).
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of business ethics.
Knowledge of basic customer service principles, including best practices for client and contractor communication.
Ability to learn and follow established work order management systems, including Salesforce, and related platforms.
Ability to adapt quickly to new processes, workflows, and tools in a dynamic, fast-paced environment.
Ability to work collaboratively with team members and other departments to support shared goals.
Ability to provide friendly, reliable cu...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-12 08:58:36
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Anniston, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-12 08:57:10
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Lynden International Logistics ULC is actively seeking a detail oriented Account Service Representative to join our team at our Calgary, ON location.
The successful Account Service Representative is responsible for providing customer service, clerical and administrative duties to a substantial number of clients and their customers, ensuring accuracy and complete confidentiality.
The ASR is accountable for the timely and accurate collection of orders both online and offline with the customer.
Routine communication to the client and their customers, in both verbal and written form, is required.
ABOUT THIS POSITION:
DUTIES AND RESPONSIBILITIES:
* Computer entry of customer orders.
* Oversee EDI transactions on behalf of the client and customer.
* Advise and enforce client minimum order quantity guidelines.
* Advise and enforce order increments to ensure desired quantity is ordered based on client requirements.
* Communicate with Account Receivable department when necessary to obtain credit release on identified credit hold customers as required.
* Maintain current knowledge of client promotional deals and advise customers accordingly.
* Advise and enforce pay terms by client as required.
* Handle customer inquiries, problems, and complaints.
* Convey back order information on behalf of client to their customers at time of order placement.
* Edit and enter customer returns once authorization has been received and process a credit as required.
* Communicate daily with clients to provide information as requested.
* Maintain and verify inventory, and forward to clients.
* Process client claims with carriers for any damages or loss while in transit to the customer.
* Enters and maintains contract and deals on behalf of the client if required.
SKILLS REQUIRED:
* Ability to work independently and as a team member.
* Excellent verbal and written communication skills.
* Excellent customer service skills and pleasant telephone manner.
* Good interpersonal skills to liaise effectively with clients, customers, staff and management.
* Attention to detail.
EDUCATION & EXPERIENCE:
* Minimum education required: Secondary school diploma.
* Minimum experience required: 3+ years' in customer service or equivalent combination of education, experience and training.
WHY WORK FOR US?
Lynden’s mission and values guide us to support each other and the communities we serve.
Our original philosophy of putting the customer first, working hard, delivering quality, being the best, and having fun throughout still influences everything we do.
When working at Lynden International Logistics ULC, you will gain access to a variety of perks and benefits:
* Competitive salary based on candidates skills and experience.
* Day shift position, Monday to Friday.
* Medical, dental, disability, AD&D, and life insurance benefits.
* Pension plan...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2026-08-12 08:52:13
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Lynden International Logistics ULC is actively seeking a detail oriented Account Service Representative to join our team at our Guelph, ON location.
The successful Account Service Representative is responsible for providing customer service, clerical and administrative duties to a substantial number of clients and their customers, ensuring accuracy and complete confidentiality.
The ASR is accountable for the timely and accurate collection of orders both online and offline with the customer.
Routine communication to the client and their customers, in both verbal and written form, is required.
ABOUT THIS POSITION:
DUTIES AND RESPONSIBILITIES:
* Computer entry of customer orders.
* Oversee EDI transactions on behalf of the client and customer.
* Advise and enforce client minimum order quantity guidelines.
* Advise and enforce order increments to ensure desired quantity is ordered based on client requirements.
* Communicate with Account Receivable department when necessary to obtain credit release on identified credit hold customers as required.
* Maintain current knowledge of client promotional deals and advise customers accordingly.
* Advise and enforce pay terms by client as required.
* Handle customer inquiries, problems, and complaints.
* Convey back order information on behalf of client to their customers at time of order placement.
* Edit and enter customer returns once authorization has been received and process a credit as required.
* Communicate daily with clients to provide information as requested.
* Maintain and verify inventory, and forward to clients.
* Process client claims with carriers for any damages or loss while in transit to the customer.
* Enters and maintains contract and deals on behalf of the client if required.
SKILLS REQUIRED:
* Ability to work independently and as a team member.
* Excellent verbal and written communication skills.
* Excellent customer service skills and pleasant telephone manner.
* Good interpersonal skills to liaise effectively with clients, customers, staff and management.
* Attention to detail.
EDUCATION & EXPERIENCE:
* Minimum education required: Secondary school diploma.
* Minimum experience required: 3+ years' in customer service or equivalent combination of education, experience and training.
WHY WORK FOR US?
Lynden’s mission and values guide us to support each other and the communities we serve.
Our original philosophy of putting the customer first, working hard, delivering quality, being the best, and having fun throughout still influences everything we do.
When working at Lynden International Logistics ULC, you will gain access to a variety of perks and benefits:
* Competitive salary ranging from $46,000 - $50,000 CAD.
Please note, compensation may vary based on candidates skills and experience.
* Day shift position, Monday to Friday.
* Medical, dental...
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Type: Permanent Location: Guelph, CA-ON
Salary / Rate: Not Specified
Posted: 2026-08-12 08:50:36
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Company:Addie Water Systems Inc.
About us Addie Water Systems, Inc.
is a small business in Janesville, WI.
We are professional, fast-paced and demanding.
Residentially, we serve homes and businesses in the Rock, Dane, and Walworth, WI area, and serve our wholesale customers all over the U.S.
Since 1978, customers have relied on Addie Water Systems with revolutionary water treatment services.
We provide various water conditioning products, including reverse osmosis drinking systems, iron removal systems, water softeners, water heaters, and a variety of different water filtration systems.
After 44+ years in business with Addie Water Systems, you'll be backed by family-driven support that big water treatment dealers cannot provide.
In other words, you will not be just a "number," like how a lot of manufacturing jobs treat their employees.
We try to make our business feel more like a home and not a big business/ big corporation feel! Who Were Looking For We believe great customer service starts with great people.
Were searching for a positive, dependable Customer Service Representative who genuinely enjoys helping others and takes pride in doing things the right way.
Youll thrive here if you Treat every customer (and coworker) with patience, kindness, and respecteven on tough days Naturally stay calm, professional, and solution-focused under pressure Communicate clearly and warmly over the phone, text, and email Love checking tasks off your list and keeping things organized and on time Have a strong work ethic and show up ready to give your best every shift Are eager to learn, grow, and eventually take on more responsibility Take ownership of mistakes, fix them fast, and help the team improve What Youll Do As a customer Service Representative, youll be the first point of contact for our customers, helping ensure they receive outstanding service from their first call through the completion of their appointment.
In this role, you will: Answer incoming customer calls with professionalism and empathy Schedule service appointments and coordinate technician calendars Respond to customer questions via phone, text, and email Work closely with technicians to ensure appointments run smoothly Resolve customer concerns and escalate issues when needed Process payments, prepare invoices, and complete administrative tasks as needed Follow up with customers to ensure a positive experience Support the team with additional office responsibilities to keep daily operations running efficiently.
Qualifications 1+ years of customer service experience (call center, retail, hospitality) Excellent phone etiquette and typing skills (40+ WPM) Comfortable with computers and quick to learn new software (well train you on ours) Reliable transportation and a clean background check Schedule Monday - Thursday 8am5pm & Fridays 8am 4:30pm with rotating Saturday mornings 8am- 12 noon.
(plenty of notice and never mandatory overtime).
If youre someone who smiles through the phone, care...
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Type: Permanent Location: Janesville, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-12 08:50:21
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Energize your future by joining our team at Northern Virginia Electric Cooperative (NOVEC)! NOVEC's mission is to create value for its members, employees and communities by providing safe, reliable electricity and quality products at competitive prices.
NOVEC is a locally owned electric distribution system headquartered in Manassas, VA.
NOVEC provides reliable electric service to more than 180,000 homes and businesses in Clarke, Fairfax, Fauquier, Loudoun, Prince William and Stafford counties, the City of Manassas Park, and the Town of Clifton.
NOVEC's service reliability is the best in the region with a 99.99% average system reliability.
As a leader on the high-tech frontier, NOVEC is using proven, cost-effective technology to improve productivity and reliability, reduce expenses, and increase cybersecurity a national priority.
Todays technology includes what the industry calls "smart grid", as well as fiber optics, and mobile workforce.
OVERVIEW: Perform analytical, financial and reporting functions associated within the system operations environment.
This role covers the full lifecycle of operations work requests through Polaris.
In the initiation of work requests in an Oracle-based work management information system (WMIS) through as-built reconciliation and labor.
DUTIES AND RESPONSIBILITIES: Other related duties may be assigned.
An individual must be able to perform each essential duty satisfactorily and effectively.
Reasonable accommodation may be available to enable individuals with disabilities to perform essential functions.
Secure required information from customers/electricians to initiate work requests for existing underground/overhead electric installations, relocations, conversions, retirements and street lights.Plan, monitor, adjust and prioritize the schedule for system operations of work requests and Polaris to facilitate completion of the work promptly and cost effectively.Administer post system operations invoicing.Perform payroll time entry for system operations staff which includes analyzing crew timesheets to ensure conformity with collective bargaining agreement provisions.Compile third-party billing information to coordinate with Risk Management.
EDUCATION AND EXPERIENCE: High School Diploma or GED is required.
An Associates degree in Business or Finance is preferred.A minimum of two years of previous experience is required.
KNOWLEDGE, SKILLS & ABILITIES: Ability to secure information regarding requests for heavy up service and maintenance from customers, developers or internal staff members; analyze request for each service location to determine type(s) of electric service required, correct local district and associated service center and initiate appropriate work requests(s) in Oracle-based work management information system (WMIS).Ability to research and verify service location information in ESRI GIS mapping program and local government real property database including determining subdivision, tax and NOVEC distric...
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Type: Permanent Location: Manassas, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-12 08:50:06
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Loganville, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-12 08:48:04
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Receive, unpack, build, and stock merchandise.Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Brighton, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-12 08:47:04
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Customer Service Representative Atlantic Blue Water Services - Westminster, MDFull-Time | On-Site Pay - $19-21/hr DOE About the Position Atlantic Blue Water Services is looking for a Customer Service Representative to join our growing team in Westminster, Maryland.
If you enjoy helping people, staying organized, solving problems, and working in a fast-paced team environment, this could be a great opportunity for you.
Our Customer Service Representatives are an important part of the customer experience and work closely with customers, technicians, dispatch, and management to keep our service operations running smoothly.
This is an on-site, office-based position that requires frequent computer and telephone use and extended periods of sitting.
What You'll Do Answer incoming customer phone calls promptly, professionally, and courteously.
Provide accurate information regarding services, appointments, and customer accounts.
Make outbound calls to incoming leads and follow up with existing customers.
Schedule and coordinate service appointments accurately and efficiently.
Work closely with dispatch and field technicians to ensure efficient scheduling and communication.
Perform data entry and maintain accurate and detailed customer records in company systems.
Communicate clearly and professionally with customers, technicians, office staff, and management.
Listen to customer questions, concerns, and complaints and respond with a positive, solution-focused approach.
Direct customer issues to the appropriate department or team member when additional assistance is needed.
Maintain confidentiality of customer and company information.
Keep customer information and records current and accurate.
Assist with other administrative and customer service responsibilities as needed.
Perform other duties as assigned.
What We're Looking For The ideal candidate is someone who is: Friendly, professional, and comfortable speaking with customers.
An excellent communicator and active listener.
Organized and detail-oriented.
Comfortable handling multiple tasks and priorities in a fast-paced environment.
Self-motivated while also being a strong team player.
Comfortable using computers, email, Microsoft Office, and other business software.
Able to learn new software and systems quickly.
Dependable and punctual.
Able to remain professional and solution-focused when dealing with challenging customer situations.
Previous customer service, call center, scheduling, dispatch, or office experience is a plus.
Work Environment & Physical Requirements This is an on-site office position based in our Westminster, MD location.
The position requires: Sitting and working at a computer for extended periods of time.
Frequent use of a telephone, keyboard, mouse, and other office equipment.
Ability to stand, walk, bend, and move around the office as needed.
Ability to occasionally lift or carry office supplies, packages, or materials weighing up to approximately 25 pounds.
Ability to communica...
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Type: Permanent Location: Westminster, US-MD
Salary / Rate: Not Specified
Posted: 2026-08-12 08:44:53
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Simpsonville, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-12 08:43:43
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Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations.
Our employees have passion around the services they provide and our corporate values of excellence and staff support.
We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.
We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
What We Offer:
* A Collaborative and Supportive Team Atmosphere
* Competitive Compensation and Paid Time Off Package
* Family-Friendly Workplace
* Medical/Dental/Vision Coverage
* 401(k) Retirement Savings Plan
* Continuing Education Opportunities
Patient Access Representative Position Summary:
The Patient Access Representative performs a variety of customer service functions that support clinic operations.
Patient Access Representative Job Responsibilities:
* Answer phone calls and route to appropriate person or documents message from patient/representative accurately and delivers to appropriate members of the care team in timely fashion.
* Schedule appointments for MDs, NPs, therapists, nurses, nutritional services and peer specialist; contact clients to reschedule appointments or provide appointment reminders, when warranted.
* Perform patient registration duties inclusive of patient identification and EMR documentation of accurate demographic, insurance and check in details with attention given to any patient specific alerts.
* Collect and process co-pays and provide receipts.
* Process mail, faxes, make copies as requested and troubleshoot printer/copiers including requests for needed supplies i.e.
toner, paper, etc.
Prepares and processes work orders, as required.
Patient Access Representative Qualifications:
* One-year college/technical school or High school diploma (equivalent) with one-year relevant experience.
* Strong organizational skills.
* Knowledge of medical procedures and medical terminology.
* Excellent oral and written communication skills required.
* Ability to effectively use an electronic medical record.
* Ability to work in a fast paced outpatient family and behavioral health clinic environment.
Pay range: $21/hour to $23/hour.
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of inc...
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Type: Permanent Location: Syracuse, US-NY
Salary / Rate: 22
Posted: 2026-08-12 08:42:06
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Job ID: 525297
Oldcastle, a CRH company, is reinventing what's possible in building solutions.
We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America.
We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.
Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues.
Job Responsibilities
* Assist customer with product questions, ordering, order tracking, complaints and problems
* Enter orders into system for billing and delivery
* Prepare quotes and coordinate mailings of literature and samples
* Coordinate delivery schedules with dispatch
* Build displays and keep merchandise stocked on shelves
* Retrieve needed information for credit department
* Issue credits or debits accurately when applicable
* Set up new customers for sales force
* Answer incoming calls
* Take sales orders from sales representatives and customers by phone and radio
* Assist walk-in counter customers
* Receive cash payments and run credit cards and check approvals
* Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records
* Print and distribute e-mailed customer purchase orders
* Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Job Requirements
* High school diploma / equivalent
* At least 1 year of related experience
* Detailed oriented
* Good with basic math
* Skilled in Microsoft Office Suite
* Good organizational and problem-solving skills
* Experience with multi-line phone system
* Attention to detail
* Pleasant phone personality
* Ability to multi-task
* Ability to sit for extended periods of time
* Ability to perform repetitive motions of the wrist, hands, and fingers to use a PC and keyboard
* Bending and some lifting
* Extensive writing
* Extensive phone and radio use
* Tasks can be very repetitive
* Slight lifting of ship tickets and overnight packages
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job
What CRH Offers You
* Highly competitive base pay
* Comprehensive medical,...
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Type: Permanent Location: West Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-08-12 08:38:25
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Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts.
Essential Duties Respond to customer inquiries and requests for service.Explainand answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).Perform data entry for utility billing, deposit accounting and rate calculations.Perform customer utility usage analysis.Process service orders.Receive and process payments made on BPW invoices.Balance cash drawer.Perform credit and collection activities.Understand and utilize customer-based software systems including, but not limited to: Customer Information SystemResidentialCustomer PortalBusiness Customer PortalCredit Card ProcessingCustomer Screening ToolsElectronic Service Order SystemAMI/MDM Systems to verify customer data and perform remote actions.
Direct general BPW calls to appropriate departments when necessary.Promote favorable public image and maintain a professional and positive attitude.Assist Customer Programs Coordinators as needed.Perform all other tasks as assigned.
Essential Qualifications High school diploma or equivalent.Effective workplace mathematical and information locating skills as demonstrated through WorkKeys assessment (Applied Math 3, Graphic Literacy-4).
Excellent telephone and interpersonal skills.Ability to deal effectively and respectfully with the general public and coworkers.Working knowledge of Microsoft Word and Excel.Ability to work under pressure.10-key pad experience and ability to enter data quickly and accurately.
Preferred Qualifications Associate degree or equivalent education and experience.Strong workplace skills as demonstrated through WorkKeys assessments (Applied Math 5, Graphic Literacy 5, Workplace Documents 5).Prior utility customer service experience (electric, cable, telecom, refuse) Physical Requirements & Working Conditions Normal office environment with minimum discomfort due to noise, dirt and dust.Must be able to sit for long periods of time.Mental ability to frequently handle pressures related to working on multiple projects requiring attention to detail.Must be able to work after hours for emergency situations.
This job description is intended to describe the general nature and level of work being performed by a person assigned to this position.
It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.
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Type: Permanent Location: Holland, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-11 10:49:02
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator for our EarthKraft mailers division of GP Packaging.
This position acts as a primary liaison between our customers and our internal and external partners, production operations, logistics, supply chain, and warehouses.
Our top priority is to ensure that our customers' needs are met with the highest level of quality and service.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Our Team
The Mailers division is our newest division of GP Packaging.
Over the last 3 years, we have grown our team and business successfully delivering 3 billion mailers in total! Our team is remote, but very collaborative within this environment.
The ideal candidate must bring a positive attitude and entrepreneurial drive each day, working within a dynamic team with a high level of integrity.
Schedule/Location:
This is a remote position that will require up to 10% travel.
We are ideally looking for someone on the West Coast as this position will be supporting our West Coast facilities and warehouses .
The schedule is typically 8am to 5pm (in Pacific Time) on Monday to Friday with flexibility for overtime & rotating weekend coverage.
What You Will Do
* Customer focused to deliver above average results and exceed client expectations in an OTIF environment.
* Daily order entry in ERP systems and logistics portal.
This responsibility includes order validation for accuracy in pricing, quantity, and customer delivery expectations.
* Consistently meeting strict deadlines for order processing, scheduling, and delivery to our warehouse teams.
* Continuously prioritizing tasks and react or adapt quickly to challenges and opportunities.
* Professionally interact with customers and sales reps by phone and by email to receive orders and manage product / spec changes.
* Working cross functionally within your own team and with all process stakeholders in shipping, logistics, quality, accounting, and sales to facilitate order flow process and communicate customer specific requirements and needs.
* Demonstrate strong attention to detail, multi-tasking, and cognitive skills (listening, analyzing, interpreting of data).
* Exhibit strong written and verbal communication skills as well as strong prioritization and time management skills.
* Desire to create and offer best practices in process, productivity, and proficiency.
* Utilizing Microsoft Office 365 Suite (SharePoint, Excel, Word, Teams, etc.) as well as multiple systems/programs simultaneously
Who You Are (Basic Qualifications)
* Experience with logistics customer service, scheduling, and the fundamentals of shipping
* Experience with customer interactions; face-to-...
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Type: Permanent Location: TOLLESON, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-11 09:55:57
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel throughout Canada and USA, 1 week per month
Bilingual Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team as a Bilingual (French/English) Sales Support Analyst.
You will provide top quality knowledge and expertise in both French and English languages, to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments.
Job Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and supporting infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least 1 week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
Qualifications:
* High school diploma
* Must have Valid Driver’s license
* Previous customer service, helpdesk or dealership experience will be considered an asset
* Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
* Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally ...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-11 09:37:25
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Build Your Career.
Make a Difference.
Since 1949, Sidney Federal Credit Union (SFCU) has been committed to helping people achieve financial success and strengthening the communities we serve.
What began as a small member-owned cooperative in Sidney, New York, has grown into a trusted financial institution with more than $1 billion in assets and a presence across New York.
At SFCU, we believe great member experiences start with great employees.
Were building a workplace where people can grow, contribute, collaborate, and build meaningful careers while making a positive impact on our members and communities.
When you join SFCU, you become part of a team that values service, innovation, professional growth, and relationships.
Whether youre helping members reach important financial milestones, improving processes, developing new solutions, or supporting the teams who serve our members, your work matters.
Position Summary At Sidney Federal Credit Union, we believe every interaction is an opportunity to make a positive impact.
As a Contact Center Representative, you will serve as the first point of contact for many of our members, delivering exceptional service over the phone and through digital communication channels.
You will assist members with their everyday banking needs, provide solutions to questions and concerns, educate members on our products and services, and help strengthen member relationships by identifying opportunities to improve their financial well-being.
Success in this role requires strong communication skills, a passion for helping others, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities Assist with account inquiries, balances, transaction history, and account maintenance, while processing a variety of transactions including transfers, loan payments, stop payments, debit card requests, account updates, and other servicing needs.Support members by providing technical assistance for digital banking services, including Online Banking, Mobile Banking, Bill Pay, and Remote Deposit Capture.
Troubleshoot access and functionality issues while educating members on available self-service tools to promote confidence, convenience, and an enhanced digital banking experience.Maintain the confidentiality and security of member information in accordance with established policies, procedures, and applicable regulatory requirements.Build strong member relationships through conversations that identify opportunities to improve financial well-being, educate members on SFCU products and services, recommend solutions aligned with their needs, and contribute to individual and team referral and service goals.Effectively multitask in a fast-paced environment by navigating multiple systems, adapting to new technologies, and managing competing priorities.Demonstrate strong communication, customer service, and relationship-building skills by actively listening, identifying member needs, and delivering exceptio...
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Type: Permanent Location: Sidney, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-11 09:36:48
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Bilingual Customer Care Representative
Location: Remote Texas
Hourly Rate: $16.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Must be proficient in English and Spanish
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disab...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-11 09:03:04
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At MidWest America youre more than just an employee, youre part of a mission-driven team committed to making a real difference in the lives of others.
We believe in the power of people helping people, and that every unique background, voice, and perspective makes us stronger.
Here, youll find a workplace rooted in community, inclusion, and equity, where youre encouraged to bring your whole self to work and grow with purpose.
We serve every member with compassion and respect, no matter their financial journey.
So bring your passion.
Share your ideas.
Be part of something meaningful.
Find your place.
Build your future.
Make an impact, right where it matters most.
Job Summary: Responsible for delivering professional, accurate, and courteous service to members while supporting the promotion of Credit Union products and services.
Job Qualifications: A high school diploma or GED is required.
Prior experience in cash handling and sales is preferred.
Reliable transportation to and from the workplace is necessary.
Essential Elements of the Job: 1.
Present a friendly and professional image of yourself and the Credit Union.
2.
Deliver accurate, prompt, and courteous service when handling member transactions.
3.
Communicate clearly and respectfully with members and Midwest America staff.
4.
Protect member privacy/confidentiality and verify identity per Credit Union procedures.
5.
Follow all security and transaction processing guidelines.
6.
Assist with fraud documentation when needed, following established procedures.
7.
Handle cash responsibly and securely using drawer and recycler protocols.
8.
Identify opportunities to offer helpful Credit Union products and services; refer new account, loan or mortgage inquiries appropriately.
9.
Keep your workspace clean and organized in line with our clean desk policy.
Additional Responsibilities: 1.
Take part in the required Credit Union training.
2.
Support local community events as needed.
3.
Perform other duties as assigned by management.
4.
Participate in the Credit Unions volunteer program.
Job Skills and Work Relations: Employee must demonstrate proficient phone etiquette skills, written and verbal communication skills, and ability to effectively handle multiple tasks simultaneously.
Effective comprehension, verbal communication, and written communication skills in English.
Working knowledge of Microsoft Outlook, Word, Symitar, and Excel.
Employee must possess proficient organizational and self-starter skills, good problem-solving and team-player skills, and display tact and professionalism in working closely with co-workers, other departments, and members.
Employee reports directly to the Branch Manager Physical Effort and Working Conditions: Employee performs duties in a standard office environment involving remaining in a stationary position most of the time, keyboarding close vision, and communication.
May be required to move up to 50 pounds.
Employee may work with a desktop computer, printer, copier, cal...
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Type: Permanent Location: Decatur, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-11 08:53:15
