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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Nevada
Hourly Rate: $14.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Nevada
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Compan...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-06-24 08:13:52
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: 700 Silverado Ranch Blvd, #170 Las Vegas, NV 89183
Hourly Rate: $17.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must be able to work on-site at our Las Vegas location listed above
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company Match
* FSA and HSA Savings Plans
* Wellness Program with Incentives
* Voluntary & Ancillary Plans
Additional Perks
* Pay on Demand
* Paid Time Off and Holiday Pay
* Birthday Hol...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-06-24 08:12:41
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Connecticut
Hourly Rate: $16.94
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Connecticut
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan w...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-24 08:12:40
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Bilingual Customer Care Representative
Location: Remote Nevada
Hourly Rate: $16.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Nevada
* 1 year of Call Center experience
* 6 months Customer Service experience
* Must be proficient in English and Spanish
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Dis...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-06-23 08:17:01
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* Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
* Provide claim status to policyholders or providers with a positive and professional approach.
* Answer calls as required by company policy in a helpful, professional, timely manner.
* Place outgoing calls as needed to provide or obtain information.
* Document (written/on-line) all calls while in progress.
* Transfer calls to employees in other departments as required to meet customer needs.
* Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
* Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
* Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: 15.65
Posted: 2026-06-23 08:16:51
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activiti...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-23 07:52:28
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What Will Your Job Look Like?
The Strategic Rideshare Specialist will focus on supporting the company’s Independent Driver Providers (IDPs) starting from sourcing, through the onboarding, training processes, corrective action, and offboarding for their respective market. The Strategic Rideshare Specialist will provide thorough communication with both internal and external stakeholders, as well as ensure compliance with local laws and regulations.
The Strategic Rideshare Specialist will have the responsibility for delivering a high level of service to our clients every day, ensuring high operational standards and IDP satisfaction within an assigned geographic area.
Location: This will be an in office role at 200 Corporate Place Suite 210 Rocky Hill CT 06067.
What You’ll Do:
* Work with the Independent Driver Provider (IDP) to follow through on service issues, troubleshooting problems and concerns, complaints, and education
* Utilize data to develop and deliver performance improvement plans (PIP)
* Source for new IDP’s and support their onboarding
* Determine and conduct off boarding for providers not meeting contractual obligations
* Serve as the first point of contact for all IDP service requests
* Own the day-to-day IDP interaction and satisfaction
* Conduct on site vehicle inspections and IDP audits to verify compliance with MTM and HIPAA guidelines
* Deliver timely, accurate and professional operational support to all IDPs within a specified geographic area and Service Level Agreements
* Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of IDP issues
* Demonstrate proficiency by providing effective consultation to IDP’s and guidance to internal team members
* Recognize opportunities to educate IDP contacts on MTM processes when necessary
* Assist with/participate/facilitate regular town hall meetings
* Liaise with other internal departments as required to resolve IDP’s issues and questions
* Provide ongoing support to IDPs regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
* Meet or exceed assigned KPI’s and business objectives
* Meet all compliance requirements, including but not limited to inspections, audits and credentialing, ensuring non-compliant IDPs are not performing services for MTM
What You’ll need:
Experience, Education, & Certification:
* High School diploma or G.E.D.
equivalent required
* Must possess a valid driver's license
Skills:
* Demonstrate excellent time management and communication skills
* Ability to effectively explain business models and technology to a variety of audiences
* Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy
* Abi...
....Read more...
Type: Permanent Location: Rocky Hill, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-23 07:51:03
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Advanced Call Center Technologies – Job Description
Call Center Representative – Agent
Reports To: Operations Supervisor
Department: Operations
FLSA Status: Non-exempt
Summary
Customer Service Representatives use excellent communication and interpersonal skills to assist customers.
In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing.
Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities
* Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
* Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
* Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
* Multitasks by documenting information while speaking with the consumer.
* Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Meets clients’ specific quality standards.
* Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
* Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration.
* Regular, predictable, and reliable attendance is critical to success in this role.
* Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
* Other duties as assigned by management.
Essential Physical and Communication Requirements
* Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information.
* Ability to hear inbound calls and verbal instructions clearly in real-time.
* Ability to speak clearly and effectively to customers and team members on the telephone and in person.
* Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information.
Competency Requirements
* Data Entry Accuracy – Good attention to detail and basic computer skills.
* Communication Skills – Clear communication with employees and customers.
* Background Check – Must be able to successfully pass a criminal background check.
Education and/or Experience
* High School Diploma or GED required.
* Previous call center or customer assistance experi...
....Read more...
Type: Permanent Location: Johnson City, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-23 07:35:43
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Your Job
Georgia-Pacific Hummingbird is hiring a Customer Account Coordinator to join our team in Cincinnati, OH.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Schedule: Monday - Friday | 7:30 AM - 4:30 PM EST (with flexibility as needed)
Our Team
At Georgia-Pacific, we believe in empowering our employees and encouraging continuous learning.
You'll be part of a team that values collaboration, problem-solving, and doing the right thing-even when no one's looking.
Hummingbird supports customers across the region, and our Customer Service team plays a vital role in keeping everything running smoothly.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution.
* Coordinate daily with sales, scheduling, shipping, graphics, and production teams to manage customer needs from start to finish.
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed.
* Track and reconcile order-related information, supporting light billing and payment tracking functions.
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools.
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns.
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve.
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows.
Who You Are (Basic Qualifications)
* 2+ years of customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service.
* Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure.
* Strong communication skills and the ability to build relationships across departments and with customers.
* Highly organized and detail-oriented, especially in managing data and account accuracy.
* Willingness to work on-site with occasional flexibi...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-22 09:36:17
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Your Job
Georgia-Pacific is hiring for a Product Support Specialist to join our Technical Services team!
This role will work out of our offices in Decatur, GA and Atlanta, GA.
Our Team
The Technical Services team at Georgia-Pacific Building Products is dedicated to supporting our customers and partners with expert building product guidance and responsive warranty claims support.
As a customer-facing group within the Innovations team, we collaborate across the business to deliver solutions that drive value and build trust.
Join us and help shape the future of building products through service, innovation, and teamwork.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries (phone calls and emails) from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
* Work experience in product support, claims processing, customer service, or similar.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
* Strong written and verbal communication skills; able to prepare clear technical summaries and customer-facing status updates.
* Ability to travel up to 15%.
What Will Put You Ahead
* Associate's degree
* Experience with Salesforce.com or similar CRM systems.
* Background in commercial construction engineering, building science, product design, or technical consulting.
* Claims management experience.
* Data-analysis skills (Excel pivot tables, graph, and charts or equivalent).
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We ...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-21 08:17:51
-
Your Job
Georgia-Pacific is hiring for a Product Support Specialist to join our Technical Services team!
This role will work out of our offices in Decatur, GA and Atlanta, GA.
Our Team
The Technical Services team at Georgia-Pacific Building Products is dedicated to supporting our customers and partners with expert building product guidance and responsive warranty claims support.
As a customer-facing group within the Innovations team, we collaborate across the business to deliver solutions that drive value and build trust.
Join us and help shape the future of building products through service, innovation, and teamwork.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries (phone calls and emails) from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
* Work experience in product support, claims processing, customer service, or similar.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
* Strong written and verbal communication skills; able to prepare clear technical summaries and customer-facing status updates.
* Ability to travel up to 15%.
What Will Put You Ahead
* Associate's degree
* Experience with Salesforce.com or similar CRM systems.
* Background in commercial construction engineering, building science, product design, or technical consulting.
* Claims management experience.
* Data-analysis skills (Excel pivot tables, graph, and charts or equivalent).
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We ...
....Read more...
Type: Permanent Location: Decatur, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-21 08:17:50
-
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Mt.
Wolf box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Manager.
Location: This is an onsite role based at our Mt.
Wolf, PA plant.
Schedule: Our CACs operate on a 8am-5pm schedule Monday-Friday, with flexibility as needed based on customer demand.
Our Team
G-P Mount Wolf is a manufacturer of corrugated boxes and sheets.
We run 3 shifts Monday through Friday with approximately 100 employees in each facility.
The Customer Account Coordinator will work on a team with other CACs and will report to the Customer Service Manager.
We embrace a culture of humility, respect, and integrity.
We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.
Our goal is to be the preferred partner for both our customers and our employees.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Manage inventories for effective production review and planning
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs and requirements
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Partner with the Commercial team to ensure GP is the preferred partner in the market for our customers
* Periodic customer visits to conduct business reviews or onboarding activities
* Create new items and manage new items through the production process
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of Customer Account Management experience
* Comfortable using all Microsoft Office products
* Intermediate experience using Excel (creating and utilizing formulas and spreadsheets to track, calculate, and analyze data)
* Record-keeping management/documentation experience
* Experience working with cross-functional teams and vendors
What Will Put You Ahead
* Inventory management experience
* Experience coordinating shipments with logistics/shipping departments
* Experience in a manufacturing, industrial, warehousing, distribution, or packaging environment
At Koch companies, we are entrepreneu...
....Read more...
Type: Permanent Location: Mt Wolf, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-20 08:53:31
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Your Job:
You will perform a wide variety of duties to interpret, analyze, coordinate, enter, and follow up on sales orders and shipments; maintain sales records and files; and provide customers with accurate technical, pricing, and delivery information.
You will ensure order accuracy before release for production, coordinate across sales, engineering, and production, and proactively manage order-related issues to meet customer commitments.
Our Team: You will join the Customer Service & Sales Operations team that partners closely with outside sales, account managers, production planning, engineering, and accounting to deliver on customer expectations.
The team is focused on on-time delivery, clear communication, and continuous process improvement.
What You Will Do
* Serve as the primary point of contact for assigned customer orders, ensuring orders are interpreted correctly and entered accurately into the ERP system before release for production.
* Validate pricing, payment terms, delivery schedules, and warranted quality/flowdown codes; escalate and coordinate with internal stakeholders when clarifications or exceptions are required.
* Proactively manage order health by monitoring open order reports, submitting lead-time requests to schedulers/planners, and initiating change orders or expedite actions to prevent or resolve delivery issues.
* Prepare and issue sales order acknowledgements, quotes, and customer communications with clarity and timeliness to build customer confidence and reduce downstream errors.
* Support account managers with customer escalations, schedule adjustments (pull-ins/push-outs), and coverage during PTO or absence to ensure continuity of service.
* Collaborate with sales, marketing, engineering, and production to provide technical application guidance and to communicate significant customer developments across departments.
* Maintain and update customer accounts and documentation in accordance with accounting and company procedures; assist with reproms and catalog requests as needed.
* Act as backup to the main switchboard or perform additional clerical duties that support the sales and service objectives of the department.
Who You Are (Basic Qualifications)
* High school diploma or equivalent.
* Two or more years of related experience in sales order entry, customer service, or supply chain coordination, or an equivalent combination of education and experience.
* Proficient with ERP/order-entry systems and comfortable entering and auditing purchase orders, acknowledgements, and change orders.
* Strong written and verbal communication skills; able to read and interpret documents, write routine correspondence, and communicate with internal teams and customers clearly and professionally.
* Comfortable performing basic business math (discounts, percentages, delivery calculations) and applying common-sense problem solving in standardized situations.
What...
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Type: Permanent Location: Georgetown, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-20 08:53:27
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Your Job
Georgia Pacific is seeking an enthusiastic individual to join our team for the role of Customer Experience Specialist.
We seek an energetic professional to be the first point of contact for our clients and partners, interested in helping our business grow through value-based conversations and exceptional customer experience.
This position acts as a primary liaison between our sales team, customers, and internal departments.
The Customer Experience Specialist creates value by ensuring quality customer service, accurate pricing and order entry, and managing customer disputes.
In this role, you will report to the Director of Sales T ransformation.
We are located at GP HQ in downtown Atlanta, GA.
We offer a schedule of remote work and 3 days in the office a week.
If you are a candidate from the larger regional area and our hybrid model aligns with your career expectations and capability to commute - we want to hear from you!
Our Team
Georgia-Pacific's building product business has consistently been among the nation's top suppliers of building products to building materials dealers and large warehouse retailers.
Our Building Products division includes Plywood, Lumber, OSB/Composite Panels, and Gypsum.
To learn more, visit https://www.buildgp.com/ .
Georgia-Pacific employees strive for safety and health excellence while achieving an injury free workplace
What You Will Do
* Manage and optimize incoming calls, transforming each interaction into a valued experience.
Serve as a key link between clients and sales professionals, fostering strong relationships and smooth communication.
* Accurately enter and maintain customer data and order information in the company's systems (Salesforce, SAP), ensuring that all details are captured with precision and attention to detail.
* Collaborate closely with sales to ensure smooth coordination and execution of customer orders.
* Provide day-to-day support for operational dispute reporting to help the Accounts Receivable (AR) team maintain accurate records and accelerate collections.
* Work with excel based reports to perform basic account reconciliation and escalate discrepancies for resolution.
* Approach customer account issues with an entrepreneuria l mindset, identifying root causes, proposing solutions, and resolving issues promptly.
* Utilize economic thinking to perform business analysis, identifying problems and opportunities, and proposing solutions for the panels sales team.
Who You Are (Basic Qualifications)
* Associates Degree OR 1+ years related work experience
* Excellent communication skills, capable of effectively conveying ideas to diverse audiences
* A proactive and customer-focus ed mindset
* Highly motivated self-starter; constantly working proactively to identify process improvements
* Collaborative team player
* Economic thinking / critical thinking / problem solving skills Requirements: (yes or no - check the b...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-20 08:37:13
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Your Job
Smiths Interconnect, a Molex company, is seeking a Customer Service Representative who is detail-oriented and reliable to join our team in Irving TX.
Our Team
Assist in driving sales and revenue through continued inside sales and marketing efforts while meeting or exceeding customer expectations.
Use all principles of good salesmanship, including selling and servicing via telephone and email..
Support the Tech Sales and Account Managers in all Sales efforts.
Work with all internal departments to resolve customer issues to ensure customer satisfaction.
What You Will Do
* Act as the point of Contact along with Account Managers to ensure a fast response to all inquiries, internal and external.
* Work as part of the sales team, which includes Tech Sales and Planners, to insure on-time delivery goals are met, track customer orders, and advise customers on late items.
* Responsible for Contract Review in Salesforce to ensure all Smiths requirements are met; Process, prepare and follow-up on quotes.
* Ensure that the product is returned for repair or credit is handled with priority.
* Meet the 24Hr to 48Hr Sales goals for response time on data entry of orders and quotes.
* Research status of orders, process expedites, reschedules, returns of material.
* Refer qualified leads to appropriate Tech Sales Engineer or Sales that do not meet inside sales criteria.
* Manage inside sales and business relationships within assigned region.
* Participate in conference calls between internal groups to provide timely updates to the sales orders, cases, etc.
* Adhere to the appropriate departmental sales processes, procedures, and policies.
* Provide backup support to other Inside Sales Representatives as needed, including delegating the workload.
* Produce reports as needed and required.
* Other work-related duties as assigned.
Who You Are (Basic Qualifications)
* 2-3 years Insides Sales experience, in the Semiconductor Industry preferred
* 2 years College, preferred
* Strong computer skills, including Word and Excel.
* Detailed Oriented
* ERP Experience- Epicor ERP Preferred
What Will Put You Ahead
* Ability to drive change and improvements
* Ability to organize, plan and prioritize tasks effectively to achieve targets.
* Salesforce experience
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectiv...
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Type: Permanent Location: Irving, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-20 08:36:57
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Alaska Marine Trucking is looking to hire energetic, adventurous, and hard-working individuals like you to join our team! We offer competitive wages, paid time off, medical, dental, vision and prescription benefits, a 401k plan, and plenty of opportunities to grow personally and professionally. If you are looking for an exciting and fast-paced career that is both challenging and rewarding, Alaska Marine Trucking is where you want to be!
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a full-time position which offers family-friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents in...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: 27.725
Posted: 2026-06-20 08:05:42
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Your Job
Georgia-Pacific is looking for a Customer Solutions Specialist to join our Consumer Products Supply Chain organization.
In this position, you'll play a critical role in utilizing SAP to fulfill customer purchase orders and resolve customer replenishment issues, identifying process improvement opportunities, and analyzing supply chain metrics.
With your exceptional communication skills and ability to create relationships, you'll collaborate with cross-functional teams and influence partnerships to ensure timely resolutions and profitable customer satisfaction.
Bring your sense of urgency and customer focus to our virtual environment, leveraging digital tools to excel in this exciting role.
Location: This role is based out of our GP headquarters in Atlanta, GA .
We operate with remote flexibility.
Our Team
We are seeking a Customer Solutions Specialist (CSS) who will be a vital member of our dynamic GP Consumer Products team.
This CSS will bring economic thinking and resolution to a fast-paced environment.
They will work alongside other CSSs and will report to a Customer Solutions Manager.
What You Will Do
* Utilize SAP to monitor order status and research and resolve customer replenishment issues
* Act as a principled entrepreneur by identifying process improvement, key service trends, and cost savings opportunities to drive improvements and create value
* Analyze and report customer supply chain metrics (in-stock, on time, case fill rate, and others), including executive summaries
* Troubleshoot and identify solutions while working through service issues
* Understand and develop relationships with customers to profitably anticipate and satisfy their needs
* Influence and build internal and external partnerships while practicing careful communication
* Exercise sound judgment, prioritize duties, and follow tasks through to completion in a timely manner
* Communicate and interact with cross-functional teams (including deployment, sales, transportation, and contacts at the facilities) to solve business problems
* Maintain a strong sense of urgency and customer focus
* Collaborate and build relationships in a virtual environment leveraging digital tools
Who You Are (Basic Qualifications)
* Supply chain, logistics, order management, or order replenishment experience
* Experience in a customer-facing role
* Strong aptitude with Microsoft Office to include Excel (basic formulas, Pivot Tables, and analyzing data trends), Word, Teams, and Outlook
What Will Put You Ahead
* Bachelor's degree or higher
* SAP experience, preferably S4 Hana
* 3+ years of order management and/or supply chain experience
* Experience in the consumer goods industry
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is a...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-19 08:49:45
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For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.
Come see why our associates love working at MasterBrand.
Job Description:
A Customer Service Representative (CSR) provides support to customer accounts and handles any team calls routed to them.
Responsibilities include, but are not limited to, assisting customers via phone, chat, and email; processing orders; and issuing credits and return authorizations.
The CSR serves as the primary point of contact for customer inquiries.
They also support the sales team by answering questions and troubleshooting issues.
The CSR is responsible for ensuring timely resolution and closure of all reported issues.
The hours for this position are 11am-8pm EST Monday-Friday with rotating Saturdays.
This position is fully remote.
Organizational Relationship
This position reports to the Supervisor – Retail Customer Service
Accountabilities
* Effectively communicates with customers team service agents and management.
* Serves as key interface to MBCI customers in responding to customer inquiries including but not limited to order status product information claims/returns order processing account status and sales program.
* Assesses customer-related problems or issues to develop and implement appropriate resolution; responds to consumer and customer inquiries with due diligence
* Responds promptly to customer requests claims resolution order update and order confirmations investigate requests for no charge replacement items.
* Interacts appropriately with all MBCI departments to resolves issues.
* Shows proficiency and high level of expertise with all business systems as they pertain to this organization.
* Answers incoming calls according to department standards and provides appropriate and timely customer feedback.
* Processes product returns credits bills.
* Provides order entry for multiple brands.
* Ensures familiarity with the full breadth of products from stock to custom.
* Use knowledge of all aspects of customer service functions to successfully maintain daily account responsibilities.
* Excellent phone and order entry skills.
* Excellent understanding of basic product knowledge.
* Self-development/continuous education- develops with Supervisor.
* Maintain knowledge of new products and product changes.
* Processing and maintenance of orders outside of normal processes to meet customer or system requirements.
* Maintain customer account information process and procedure documentation as well as training role backups.
* Consistently demonstrate MasterBrand's Six for Success: Be trustworthy, Commit to...
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Type: Permanent Location: Beachwood, US-OH
Salary / Rate: 21.73
Posted: 2026-06-19 08:26:17
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Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Bridgewater-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $60,000 - $80,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If ...
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Type: Permanent Location: Bridgewater, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-19 08:09:27
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Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Fremont-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $75,000 - $105,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you h...
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Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-19 08:09:24
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P3- Sr Technical Support Consultant for Paragon Patient Accounting team.
Job Profile:
Responsibilities
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Explain and demonstrate application issues to product development teams and convey customer
* Develop training content for customers and support team members.
* Write and execute Structured Query Language (SQL)
* Work Revenue Cycle issues, Patient Accounting, and claims.
A successful candidate would possess the following qualities:
* Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on revenue cycle.
* Solid analytical, research, and time-management skills with great attention to detail.
* Excellent verbal and written skills interacting with development teams and clients.
* Self-driven and a fast learner in a demanding environment.
* Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns.
Qualifications
Academic and Professional Qualifications:
* Bachelor/MBA Finance or master’s degree in commerce or health care admissions and financials.
Mandate Experience
Minimum of 5 years relevant working experience in US revenue cycle/Claims Management.
US Accounting experience would be good to have.
Working Arrangements:
* Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift)
* Able and willing to work after-hours, on-call and/or holidays
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Type: Permanent Location: Pune, IN-MH
Salary / Rate: 447204
Posted: 2026-06-18 08:32:22
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For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.
Come see why our associates love working at MasterBrand.
Job Description:
The Specialist, Customer Solutions reports to the Manager, Dealer Customer Service (SDK).
This position is a crucial individual contributor responsible for delivering an outstanding experience to both internal and external customers.
The primary responsibilities of this role include acting as a liaison between the plant and the remote customer service team, addressing advanced product inquiries.
YOUR ROLE:
* Collaborates with the Quality Manager to address quality issues and conduct quality checks on re-orders.
When required, inspects multiple replacement orders, documents findings with photographs, and communicates updates to the customer.
* Collaborates with the engineering group to assist dealer with complex product questions.
* Acts as a liaison between the plant and the remote customer service team.
* Investigates pricing and billing related questions.
* Shares all launch information with the team and represents Customer Service at meetings throughout the year, ensuring successful launches for both internal teams and external dealers.
* Assesses and responds to consumer emails and escalated homeowner calls.
* Manages escalated concerns related to manufacturing constraints, keeping the customer service team updated with relevant information and customer communication points.
* Aids the Product Engineering team for complex system upgrades and logics.
* Analyzes complex inquiries from the sales team and provides root cause solutions, while engaging with all MasterBrand departments to resolve issues effectively.
* Trains and mentors internal and cross-functional team members on product and systems specific to applicable brand(s).
* Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others.
* Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment.
* Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate.
* Identifies self-development needs and seeks opportunities to work on areas that will further develop skills.
* Participates in company efforts related to ethics and compliance activities.
* Performs...
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Type: Permanent Location: Arthur, US-IL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:18:39
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Customer Account Coordinator
Location: Onsite in Martinsville, VA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply cha...
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Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:03:15
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Layton, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-18 07:53:25
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For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.
Come see why our associates love working at MasterBrand.
Job Description:
The Rep, Builder Field Customer Service owns the end-to-end customer service lifecycle for service and warranty orders, serving as the primary point of contact to diagnose issues, prescribe corrective actions, and drive timely resolutions.
This role ensures seamless alignment between customers and homeowners, MasterBrand field teams, Installers, and Service Technicians, orchestrating schedules, parts staging, and follow-up to deliver exceptional outcomes.
Success is measured by outstanding customer satisfaction, rapid response times to builders, high data accuracy in the ordering platform and Salesforce, on-time appointment completion, and a sustained reduction in repeat service visits.
Responsibilities:
* Respond to all customer inquiries (phone, email, web) within 8 business hours and log communication in Salesforce.
* Provide clear, concise status updates including scopes of work and schedule service dates to customers and internal stakeholders until issue resolution.
* Create and maintain service work orders and warranty appointments in Salesforce with full, accurate documentation including scopes of work and required parts.
* Check warranty calendar availability, schedule appointments, confirm technician assignments, and update calendar entries and work orders to reflect changes.
* Proactively collect and track construction schedules from superintendents via phone, email, or website; update Salesforce to reflect real-time schedule changes.
* Coordinate appointment windows to minimize disruptions and avoid rework or missed visits.
* Close out service work orders in Salesforce after verifying completion, parts used, labor time, and customer sign-off.
* Track and resolve incomplete services, warranty claims, quality inspection items, and installer debriefs to ensure first-time fix rate improvement.
* Triage customer concerns, diagnose root causes using product knowledge and technician feedback, recommend corrective actions, and schedule follow-up service when required.
* Escalate complex or recurring issues to Supervisor or Builder with recommended mitigation steps.
* Confirm parts availability, stage parts for technicians, and coordinate with Team to avoid delays.
* Monitor parts usage trends and report shortages/Damages/Incorrect parts/Backorders to management
* Serve as the primary liaison between Field Service Representative, Sales, Builder, and Subcontractors to set expectations and share critical updates.
* Participate in daily...
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Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-17 08:02:26
