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This role is an onsite opportunity.
Office location: Helios Building, Quality Tech Solution Complex, Trung My Tay Ward
Working Time: Monday – Friday.
Working in shift: 9:00 AM – 6:00 PM or 1:00 PM – 10:00 PM.
Willing to do night shifts if the role requires in the future.
As a Service Desk Consultant, you will:
* Prioritize, diagnose, troubleshoot and managing several open service requests and/or Incidents at one time with effective communication while adhering to all service level agreements by taking ownership of
* customer issues and seeing problems through to resolution.
* Ensure all customer systems are actively monitored and any issues resolved quickly and efficiently with effective communication while adhering to all service
* e level agreements.
* Building and maintaining strong and healthy relationships with all customers while ensuring that the line manager is fully informed of successes and risks.
Requirements for Success:
* Strong communication skills both written and verbal English; Ability to communicate thoughts and information clearly and concisely.
(TOEIC 800+ or IELTS 6.5 and above)
* Experience in Customer Service, Technical Support or related field preferred
* Must be customer-service oriented; Actively look for ways to help people.
* Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
* Must have a strong attention to detail; Careful about detail and thorough in completing work tasks.
* Efficient able to handle and resolve client issues quickly and accurately.
* Ability to work in a dynamic and fast-paced environment
Skills
Preferred
* Sense of Urgency
* Attention to Detail
* Customer Service
See job description
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Type: Permanent Location: Ho Chi Minh, VN-SG
Salary / Rate: Not Specified
Posted: 2026-08-19 10:24:02
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Customer Account Coordinator
Location: Onsite in Lebanon, TN
Schedule: Monday - Friday | 8 AM - 5 PM EST | NO REMOTE FLEXIBILITY
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Lebanon, TN.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial ...
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Type: Permanent Location: Lebanon, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-18 11:16:09
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Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Fremont-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $75,000 - $105,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you h...
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Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-18 11:15:33
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Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Bridgewater-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $60,000 - $80,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If ...
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Type: Permanent Location: Bridgewater, US-NJ
Salary / Rate: Not Specified
Posted: 2026-08-18 11:15:32
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Job Title: Associate Technical Support Consultant
Experience: Fresher / 0–1 year
Location: Pune, India
Employment Type: Full-Time
Department: Technical Support / Customer Support
Job Summary
We are looking for a motivated and technically inclined Associate Technical Support Consultant to join our Technical Support team.
This is an entry-level opportunity for a fresher who is passionate about technology, problem-solving, and helping customers.
The successful candidate will receive training on our enterprise healthcare software products and support processes and will work closely with experienced consultants to troubleshoot and resolve customer issues.
The role provides an opportunity to develop expertise in enterprise applications, databases, interfaces, application troubleshooting, incident management, and healthcare IT systems.
Key Responsibilities
* Provide first-level technical support to customers using enterprise healthcare software applications.
* Investigate, troubleshoot, and resolve application and technical issues reported through ServiceNow or other ticketing systems.
* Analyse reported problems by gathering relevant information, reviewing logs, identifying error messages, and following established troubleshooting procedures.
* Follow documented Standard Operating Procedures (SOPs), Knowledge Articles, and troubleshooting guides to resolve common issues.
* Perform basic application configuration, validation, and troubleshooting activities under the guidance of senior team members.
* Collaborate with senior technical consultants, development, infrastructure, database, interface, and other technical teams when additional expertise is required.
* Maintain accurate and detailed case documentation, including troubleshooting steps, findings, resolution, and customer communication.
* Meet defined SLA, productivity, quality, and customer satisfaction expectations.
* Participate in knowledge-transfer sessions and continuously build knowledge of supported products.
* Identify recurring issues and contribute ideas for improving knowledge articles, SOPs, automation, and support processes.
* Use available tools, documentation, and AI-assisted troubleshooting capabilities responsibly to improve investigation efficiency and resolution quality.
* Communicate clearly and professionally with customers and internal teams through email, chat, and support calls.
* Participate in rotational shifts, including evening/night/weekend coverage, based on business requirements.
* Escalate critical or high-impact issues promptly and ensure appropriate follow-up until resolution.
Required Qualifications
* Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline.
* Fresh graduates with strong technical aptitude are encouraged to apply.
* Basic understanding of:
+ Operating systems, particu...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 240000
Posted: 2026-08-18 10:11:34
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator for our EarthKraft mailers division of GP Packaging.
This position acts as a primary liaison between our customers and our internal and external partners, production operations, logistics, supply chain, and warehouses.
Our top priority is to ensure that our customers' needs are met with the highest level of quality and service.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Our Team
The Mailers division is our newest division of GP Packaging.
Over the last 3 years, we have grown our team and business successfully delivering 3 billion mailers in total! Our team is remote, but very collaborative within this environment.
The ideal candidate must bring a positive attitude and entrepreneurial drive each day, working within a dynamic team with a high level of integrity.
Schedule/Location:
This is a remote position that will require up to 10% travel.
We are ideally looking for someone on the West Coast as this position will be supporting our West Coast facilities and warehouses .
The schedule is typically 8am to 5pm (in Pacific Time) on Monday to Friday with flexibility for overtime & rotating weekend coverage.
What You Will Do
* Customer focused to deliver above average results and exceed client expectations in an OTIF environment.
* Daily order entry in ERP systems and logistics portal.
This responsibility includes order validation for accuracy in pricing, quantity, and customer delivery expectations.
* Consistently meeting strict deadlines for order processing, scheduling, and delivery to our warehouse teams.
* Continuously prioritizing tasks and react or adapt quickly to challenges and opportunities.
* Professionally interact with customers and sales reps by phone and by email to receive orders and manage product / spec changes.
* Working cross functionally within your own team and with all process stakeholders in shipping, logistics, quality, accounting, and sales to facilitate order flow process and communicate customer specific requirements and needs.
* Demonstrate strong attention to detail, multi-tasking, and cognitive skills (listening, analyzing, interpreting of data).
* Exhibit strong written and verbal communication skills as well as strong prioritization and time management skills.
* Desire to create and offer best practices in process, productivity, and proficiency.
* Utilizing Microsoft Office 365 Suite (SharePoint, Excel, Word, Teams, etc.) as well as multiple systems/programs simultaneously
Who You Are (Basic Qualifications)
* Experience with logistics customer service, scheduling, and the fundamentals of shipping
* Experience with customer interactions; face-to-...
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Type: Permanent Location: TOLLESON, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-18 09:20:33
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WORKING AT EVANSVILLE VANDERBURGH PUBLIC LIBRARY At Evansville Vanderburgh Public Library (EVPL), we cultivate curiosity by creating wonder, and we envision communities united through shared exploration and understanding.
Bring your whole self to work each day and be authentically you.
You bring a unique perspective and life view to the work we do for and with our community.
As an EVPL employee, you should feel supported and empowered to think forward and to problem solve with your colleagues.
At EVPL your voice, your lived experiences, and YOU matter! Each individual adds to the team as a whole, and every role makes a difference in how we impact Evansville and Vanderburgh County.
PT Library Assistant at EVPL Central Starting Pay: $16.61 hour Hours: 20 per week Part-time benefits include personal business, sick pay, Holiday pay, and access to the on-site employee clinic.
Must be able to work during public all service hours.
This is includes at least one evening weekly, regular Saturdays and quarterly Sundays.
POSITION SUMMARY The Library Assistant is a guide to patrons coming to the library for the first time, and every time after.
The Library Assistant assists with wayfinding related to facilities, services, resources, equipment, and technologies in the library and actively promotes EVPL and its services, programs, resources, and experts.
The Library Assistant explains library policies, circulates library materials, and issues library cards using the integrated library system, assists with library technology or patron questions, shelves materials, and assists in creating materials displays and/or programming efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES In cooperation with EVPL colleagues, the Library Assistant advances the library's mission, vision, strategic priorities, and brand.
Responsibilities include but are not limited to: Employ critical thinking skills and good judgment to find solutions and opportunities that improve patrons' library experience.
Propose, plan, design, and conduct activities, programs, events, and services under the mentorship of a Librarian, Manager, or Library designee.
Interact with library patrons, colleagues, and community members across multiple points of service in a library facility, designated outreach/engagement locations, online or via telephone in a manner that contributes to a delightful library experience.
Collaborate with colleagues to ensure a welcoming, safe, and secure environment.
Assist and educate patrons over the phone or in-person in technology relating to library or personal use including computers, internet, eBooks or eReaders, hardware, software, digital catalog, digital accounts, scanners, printers or other various software, and accessing materials via the internet.
Manage library accounts, including establishing and deactivating library cards and handling fines, fees, and related transactions.
May act as a Person in Charge, opening and/or closing the library and making appropriate decisi...
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Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-18 09:15:06
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Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
This is a Remote role.
* Demonstrated experience in writing and executing complex SQL and T-SQL queries using Microsoft SQL Server.
* Basic understanding of Microsoft Windows Server administration and troubleshooting.
* Experience supporting international clients across multiple regions and time zones.
* Proven ability to provide high-quality application and product support in complex customer environments.
* Hands-on experience troubleshooting issues related to Microsoft Windows Server and SQL Server.
* Strong software support experience with excellent analytical and troubleshooting skills.
* Experience performing issue diagnosis and root cause analysis through log analysis, tracing tools, and collaboration with cross-functional teams.
* Good understanding of the Software Development Life Cycle (SDLC).
* Experience managing and troubleshooting healthcare interfaces using HL7.
* Ability to work effectively both independently and as part of a collaborative team.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Flexible to work across different shifts based on business requirements.
Responsibilities: -
* Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Communicate with the product development department to improve the current design or to identify possible problems with the design.
* Stay abreast of current technology in products, design changes, and new products offered.
* Position require participation in after-hours, holiday and on-call support.
Qualifications
Academic and Professional Qualifications:
* Bachelor's Degree or equivalent work/technical related experience
* Certifications as needed for a specific technical role and/or relevant experience.
* ITIL Foundation Certification is an added advantage.
Experience:
* 3+ years ...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 360648
Posted: 2026-08-16 16:13:26
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TRANSIT AUTHORITY OF NORTHERN KENTUCKY
POSITION DESCRIPTION
December 2024
Position Title: Call Center Specialist Dept.
/Division: Operations
Reports to: Call Center Supervisor FLSA Status: Non-Exempt Safety Sensitive Position: No
JOB SUMMARY:
The Call Center Specialist is responsible for providing excellent customer service, schedule information and other basic TANK facts and materials to the public in response to telephone and face-to-face inquiries.
EDUCATION / EXPERIENCE REQUIREMENTS:
* High school diploma or equivalent.
* One (1) year of customer service experience.
* Strong communication and interpersonal skills.
* Demonstrates initiative.
* Demonstrates attention to detail.
* Problem solving skills.
* Ability to learn detailed schedule information about TANK bus routes.
* Ability to work cooperatively and be a team player.
* Ability to keep clear and accurate records.
* Computer experience with Word, Excel, Outlook, and internet.
* Bilingual skills a plus ($1/hour differential)
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Responds to consumer inquiries regarding route and schedule information and provides information on TANK’s special services and various programs.
* Records all customer feedback in Customer Assistance Software.
* Able to fully utilize Chatra (chat function) on TANK website.
* Routes incoming calls to appropriate personnel.
* Mails schedules and marketing brochures requested by the public.
* Maintains bulletin board in Information Center and communicates with Dispatch regarding any detours or schedule delays.
* Processes, logs, and stores lost and found items according to TANK’s Lost and Found Policy.
* Performs clerical assignments for the Marketing Department or other Departments as needed.
* Supports Front Desk as needed including but not limited to:
* Sells fare media to customers, including phone, mail, or internet orders.
* Performs accounting and reporting/documentation functions as it relates to sales.
* Assists passengers with information on bus schedules.
* Answers incoming phone calls.
* Performs other duties as assigned.
PHYSICAL DEMANDS:
* Reaching by extending hands or arms in any direction.
* Dexterity required manipulating and moving objects.
Call Center Specialist
December 2024
Page 2 of 2
* Be able to enter data into a computer using a keyboard or mouse.
* Correctable ability to see written communication and input it into a computer.
* Ability to move about the office to obtain files and other projects.
* Lift and carry objects up to 30 pounds within a 50-foot radius.
* Ability to read and write in the English Language.
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Type: Permanent Location: Ft Wright, US-KY
Salary / Rate: Not Specified
Posted: 2026-08-16 16:09:06
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Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally in a service-oriented processing environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
Our operations area serves the general public, examines evidence, verifies entitlement while working with a variety of computer applications.
• No nights
• No weekends
Responsibilities:
* Review/examine/interpret forms, legal evidence, savings bonds, and other information to ensure accuracy and completion of processes and transaction details for compliance with Treasury regulations and internal procedures.
* Aim to exceed established metrics for accuracy, timeliness, and completeness.
* Establish and maintain accurate digital customer records.
Utilize multiple software applications to retrieve and relay relevant customer information.
Interact with customers via telephone or in writing.
* Apply critical thinking to provide superior customer service to external and internal customers by independently providing instruction, support, and inquiry resolution.
* Ensure strict adherence and compliance to all regulations, guidelines, and controls.
* Interpret and apply policies and procedures related to products and services supported by the Treasury department.
* Maintain business expertise and the ability to adapt to changing technology, processes, procedures, and controls.
* Assists in the identification of day-to-day customer trends and other business needs to help improve operational efficiencies and drive process innovations.
* Assists with peer training and mentoring.
* Completes ad-hoc work assignments and/or participates in projects as needed or assigned.
* Provide support to other staff as appropriate or needed.
Qualifications:
* Associate’s degree, or equivalent combination of education and/or work experience preferred.
* Minimum 1 year experience in customer service, operations and/or related area, or equivalent post-secondary education and/or experience.
* Proficient computer skills including, but not limited to data entry, and ability to navigate within multiple applications concurrently.
Experience with Microsoft Office applications, Internet and web-based applications, e-mail systems, etc.
* Strong skills in some or all the following areas: customer service, problem solving, adaptability and flexibility, attention to detail, interpersonal, verbal, and written communications including active listening, and time management.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency.
Additional Information:
*Salary range is $45,600-$57,033-$68,400.
The expected starting salary range is $50,000-$57,000.
Salary offer will be ba...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-08-16 15:49:12
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Helping jewelry professionals succeed is at the heart of everything we do.
Our Customer Experience Division brings together teams that provide expert and friendly service, creative problem-solving, and tailored solutions to customers around the globe.
From day-to-day customer care to support for custom jewelry projects, branded packaging, custom imprinting, and other focused services, our associates develop the knowledge and technical expertise needed to deliver outstanding experiences.
Customer Service Representative opportunities are available across multiple Customer Experience teams, from customer care to more focused areas supporting technical products, services, and projects.
Through structured training, mentorship, and hands-on learning, associates build the knowledge and technical expertise needed to succeed.
If you thrive on connecting with people and find fulfillment in helping others, Stuller offers opportunities to grow your skills and build a rewarding long-term career.
Key Responsibilities Responsibilities may vary by team and area of focus but may include:Assist customers by phone, chat, email, and other digital channels with order placement, product questions, service requests, project details, and status updates.Provide friendly, knowledgeable assistance while listening carefully and identifying the best path forward.Process customer orders and requests while maintaining quality, accuracy, and efficiency standards.Accurately document customer interactions, order information, project details, and follow-up needs within company systems.Research questions and resolve concerns using available tools, resources, and internal partnerships.Monitor orders, projects, or service requests and communicate timely updates as needed.Recommend appropriate products, alternatives, or services based on customer needs.Build knowledge of Stullers products, services, systems, and business processes.Collaborate with internal departments and subject matter experts to support customer needs accurately and efficiently.Organize and prioritize work to meet customer and departmental expectations.
Basic Qualifications High school diploma or equivalent.1+ year of experience in a customer-facing role, whether in person, by phone, or through digital communication channels.Strong verbal and written communication skills.Ability to interact with customers using patience, professionalism, empathy, and active listening.Proficiency with computers, including web-based applications, keyboarding, and data entry.Strong attention to detail, organization, and follow-through.Ability to learn and retain new information in a fast-paced environment.Problem-solving skills with the ability to research, identify, and communicate effective responses.Ability to manage changing priorities and collaborate effectively with others.Ability to follow verbal and written instructions in English.
Preferred Qualifications Higher education, relevant certification, or equivalent experience.Ex...
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Type: Permanent Location: Lafayette, US-LA
Salary / Rate: Not Specified
Posted: 2026-08-16 15:44:58
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Phenix City, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 15:19:57
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CSR's & Dispatchers: Top $$$, Benefits, & Growth Opportunities: 3 MORE Reasons You Should Join Our Team! Youre looking for a job for a reason Youre tired of where youre working? Maybe you dont feel like youre getting paid what you deserve? Maybe you dont like your boss and dont feel like he/she supports you? Maybe you just dont like your companyand you know theres something better? The bottom line is: You need a change.
You want something more! And we can help you at Top Notch Heating and Plumbing.
You simply need to be highly motivated; love to be part of a team, but work well individually; welcome learning new things; enjoy interacting with people; and be ready for a new challenge every single day If you meet these requirements, I want to talk to YOU! And I ask that you apply! Whats in it for you? Excellent question! You want to work for us because I can promise you a new career that youll love filled with: Great money! ($36,000 to 60,000 in your first year.) Great benefits! (full health, dental, vision, and 401K) Great opportunity! (Were busy year-round! No sitting at home and worrying!) Growth potential! (We grow every year, which means were looking for future managers!) Continual training & education! And most importantly: PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE!!! You want to work for a business that believes and supports YOU!!! In fact, we operate this company using the TRIPLE WIN model 3 Reasons Youll LOVE Working for Us 1.
Our employees must win! We realize that the only way to have happy customers is to have a happy team of people serving them! We do everything imaginable to support our people, lift them up to make them better, and ensure that theyre successful.
And for doing a great job, they receive tremendous financial rewardsas well as incredible career satisfaction.
This is a workplace youll enjoy being a part of.
2.
Our customers must win! We do everything imaginable to ensure that our customers are 100% satisfied and absolutely love our services.
If they dont, we do whatever is necessary to make them wildly happy they did business with usso much so that they insist on telling their friends and family! 3.
Our company must win! We believe if weve done absolutely everything possible to make sure our customers win and our employees win, we will naturally win.
And we must winand be financially successfulto help more customers and provide more opportunity for our employees and their families.
Requirements: High school diploma/GED required Experience using Service Titan Self-starter, reliable, flexibility with hours Strong customer service skills Present and communicate professionally (written and verbal) Excellent interpersonal communication skills on a professional and technical level Able to work both independently and as part of a team Strong knowledge of Microsoft Excel, Word and Powerpoint Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems Ability to...
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Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 15:19:52
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ABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest.
To learn more, please visit bluebirdfiber.com.
Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Customer Care Associate to be a part of a collaborative team.
This is a full-time, benefit eligible position in our Kansas City Office.
All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal.
Check out this video that highlights our amazing company culture.
POSITION PURPOSE: Bluebird is seeking a customer-focused, positive, and solution-oriented Customer Care Associate to join our team.
As a key member of the Customer Care team, you will play an important role in building and maintaining strong customer relationships by delivering exceptional service and support throughout the customer journey.
The Customer Care Associate serves as a primary point of contact for customers, responding to inquiries, resolving concerns, and providing guidance on Bluebird's products, services, and billing.
Through every interaction, you will demonstrate professionalism, empathy, and a commitment to creating a positive customer experience while supporting the overall success of the business.
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Type: Permanent Location: Farmington Hills, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-16 15:16:33
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ABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest.
To learn more, please visit bluebirdfiber.com.
Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Customer Care Associate to be a part of a collaborative team.
This is a full-time, benefit eligible position in our Kansas City Office.
All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal.
Check out this video that highlights our amazing company culture.
POSITION PURPOSE: Bluebird is seeking a customer-focused, positive, and solution-oriented Customer Care Associate to join our team.
As a key member of the Customer Care team, you will play an important role in building and maintaining strong customer relationships by delivering exceptional service and support throughout the customer journey.
The Customer Care Associate serves as a primary point of contact for customers, responding to inquiries, resolving concerns, and providing guidance on Bluebirds products, services, and billing.
Through every interaction, you will demonstrate professionalism, empathy, and a commitment to creating a positive customer experience while supporting the overall success of the business.
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-16 15:16:32
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The Customer Support Representative (Level 1) is responsible for assisting customers with inquiries, transactions, and account support while providing basic administrative assistance as needed.
This role requires strong communication skills, attention to detail, and a customer-focused approach in a fast-paced environment.
Essential Job Functions Serve as the first point of contact for customers via phone, email, live chat, and in-person interactions.
Assist customers with auction registrations, bidding inquiries, including ability to input bids, assist with payments, and general account support.
Document and maintain accurate customer records, including payment and account details.
Outbound calling for up to 80% of the day for solicitation of bids and contacting clients.
Process customer invoices and post-auction follow-ups, ensuring timely payments and account updates.
Escalate complex customer concerns to the appropriate supervisor or department.
Provide basic administrative support, including data entry, document filing, and scheduling assistance.
Assist in maintaining internal records and customer databases.
Support the front desk or reception area as needed.
Ensure compliance with company policies, regulatory guidelines, and confidentiality requirements.
Participate in cross-training for administrative functions to support business needs.
Work required auction weekends (approximately six per year).
Perform other tasks, duties, and projects as assigned.
Knowledge, Skills and Abilities Ability and willingness to learn, understand, and follow all company rules for firearm safety and general safety.
Ability and willingness to learn, understand, and follow ATF and other regulatory compliance, and maintain such compliance.
Knowledge, skill, and ability to learn and understand industry vernacular and any key aspects or significance associated with auction items as well as auction process.
Effective communication skills including active listening with knowledge and ability to resolve customer issues / problems while maintaining composure and professionalism, following internal processes / procedures, and meeting internal quality standards.
Ability to understand the importance for using discretion and maintaining confidentiality while working with sensitive information and data, and skill to demonstrate such.
Knowledge, skill, and ability to build or improve peer-to-peer relationships.
Excellent organizational and time management skills in order to balance competing priorities and successfully meet deadlines.
Ability to work in call center environment and in close proximity to supervisor and team members.
Intermediate proficiency using Microsoft Office (Outlook, Word, Excel).
Ability to use and operate office machinery and other relevant equipment, such as telephone, computer, copier, and scanner.
Knowledge and ability to perform basic math skills.
Excellent written and oral communication skills to liaise with internal and external stakeholders wi...
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Type: Permanent Location: Rock Island, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-16 15:14:02
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TheCustomer Service Representative plays a key role in ensuring a positive client experience by managing order processing, data entry, client communication, internal coordination, organization of orders, and assisting with inventory control.
This position requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced, collaborative environment.
The successful candidate must be self-motivated and will be responsible for building strong client relationships and ensuring that every order and interaction is handled with professionalism and care.
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:37:57
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Opelika, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-14 10:23:52
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Gaffney, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-14 09:56:51
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Maryville, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-14 09:56:50
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Stockbridge, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-14 09:55:40
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Job Title: Customer Service Specialist Department: LMHA Office Services Reports To: Office Services Manager FLSA Status: Non-Exempt Salary: $18.49/hour Position Summary The Customer Service Representative serves as the first point of contact for Louisville Metro Housing Authority (LMHA) residents, applicants, landlords, and the general public.
This position is responsible for providing exceptional customer service by answering inbound calls, responding to inquiries, resolving concerns, and accurately documenting all customer interactions within the agency's housing management system (Yardi).
The Customer Service Representative is expected to professionally handle a high volume of calls while maintaining confidentiality, demonstrating empathy, and ensuring timely follow-up and resolution of customer requests.
Essential Duties and Responsibilities The statements below are intended to describe the general nature and scope of work performed by this position.
They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.
Other duties may be assigned.
Receive and respond accurately, courteously, and professionally to customer inquiries received via telephone.
Respond to customer questions utilizing available resources, agency policies, procedures, and program knowledge.
Research customer concerns and provide accurate information or appropriate referrals.
Properly relay information to LMHA staff regarding customer calls, concerns, and requests.
Identify, prioritize, and escalate unresolved inquiries to the appropriate department for resolution.
Accurately document all customer interactions, complaints, requests, and follow-up activities within the LMHA system of record (Yardi).
Verify and update customer demographic and contact information.
Perform data entry while maintaining a high level of accuracy.
Proactively address participant and landlord issues and concerns.
Utilize the LMHA records management system efficiently and accurately.
De-escalate difficult or emotionally charged situations while maintaining professionalism and providing excellent customer service.
Maintain knowledge of LMHA programs, policies, procedures, and community resources.
Collaborate with internal departments to ensure timely resolution of customer issues.
Meet established performance standards related to call quality, productivity, attendance, and customer satisfaction.
Maintain confidentiality of resident, applicant, landlord, and agency information.
Provide exceptional customer service to residents, applicants, landlords, coworkers, vendors, and community partners.
Ensure regular attendance and punctuality.
Perform other duties as assigned.
Supervisory Responsibilities None.
Minimum Qualifications High school diploma or equivalent required.
Associate degree in Public Administration, Business Administration, Human Services, Communications, or a related field preferred.
Minimum of three (3) years of customer service experience.
One (1) ...
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Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-08-14 09:52:35
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Receive, unpack, build, and stock merchandise.Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-14 09:50:29
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Orem, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-13 10:28:11
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The customer services representative position is responsible for processing orders for merchandise received by mail, telephone, fax or e-mail or personally from customers or company employees.
Assist in ensuring that the company receives payment for goods and services offered to clients.
Ensure the accuracy of the company's financial documents for payment, auditing and tax purposes.
DUTIES AND RESPONSIBILITIES: 1.
Edits orders received for price and nomenclature.
2.
Informs customers of unit prices, shipping date, anticipated delays and any additional information needed by the customer.
3.
Advises customers if the order is close to the current dollar discount and inquires if they would like to take advantage of the discount by adding on to the order.
4.
Writes or types order forms, or enters data into computer, to determine total cost for customer.
5.
Prints shipment documents and forwards to the customer service manager for review.
6.
Records or files copy of orders received.
7.
Follows up on orders to ensure delivery by specified dates.
8.
Computes price, discount, sales representative's commission and shipping charges as required.
9.
Prepares invoices and shipping documents such as export papers and commercial invoices.
10.
Checks shipping orders to ensure they are accurate with regard to quantity shipped.
This is done by comparing shipping documents with computer-generated reports.
11.
Specifies if special labeling is required for shipment and in some instances supplies to the shipping department.
12.
Receives and checks customer complaints.
13.
Confers with production, shipping, warehouse or common carrier personnel to expedite or trace missing or delayed shipments.
14.
Compiles statistics and prepares various reports for management.
15.
Answers questions from customers or individuals on how a product operates or directs them to the person able to assist them.
16.
Ensures that quotes are processed through the quoting process in a timely manner.
17.
Types quotes and maintains files for all quotes that are processed.
18.
Maintains customer name and address database.
19.
Transmits new pricing, with the correct multiplier, to all customers.
20.
Creates no-charge shippers for customer replacements.
About our company: Our Kitchen in Harleysville, Pennsylvania is an FDA & USDA inspected refrigerated food manufacturing plant with a HACCP program of quality assurance.
We begin processing fresh ingredients in the evening, start production using those fresh ingredients early in the morning, everything is packed up and out the door by the afternoon, and then the whole process starts over again.
Dedicated production workers run our plant, not automated machines, and the result is a "homemade" quality that differentiates our product from the competition.
To maintain this quality and the integrity of the ingredients, our products are hand-packed.'
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Type: Permanent Location: Harleysville, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-13 10:03:14
