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Stewart Moving & Storage Company Overview Stewart Moving & Storage is an award-winning provider of domestic and international household and commercial relocationservices.
We operateservicecenters across fivestatesVirginia (Headquarters), Maryland, Delaware, North Carolina, and Floridadelivering dependable, high-quality support tocustomers throughout each region.
We specialize in residential moving, employee relocations, military relocations, industrial and office moves, storage solutions, warehousing, and specialized transportationservices.
Eachserviceis tailored to meet the unique needs of ourcustomers.
Job Summary:CustomerCare Coordinator As aCustomerCare Coordinator, you will work closely withcustomers and team members to accurately and efficiently define, schedule, and coordinate eachcustomers move.
This role is responsible for ensuring exceptionalcustomercare at our Fayetteville North Carolina locationby maintaining clear communication, providing a high level of support, and delivering the qualityserviceourcustomers expect.
Your mission is to help ensure everycustomerexperiences the Stewart standard of careultimately Bringing you home.
Daily Responsibilities & Duties Communicate withcustomersto confirm move details and schedule crew arrival times.Maintain and organize job folders, ensuring all paperwork is complete, accurate, and compliant with required procedures.
Verify that all necessary documents have been received from thecustomer.Act as the primary liaisonbetween Stewart Moving & Storage, the relocatingcustomer, and any assigned carriers (as applicable), ensuring clear, ongoing communication throughout the move to deliver an exceptionalcustomercare experience.Identify and escalate issues promptlyby notifying theCustomerServiceManager so that concerns can be resolved quickly and effectively.
Coordinate requiredserviceswith appropriate vendors, and maintain open communication with all parties involvedincluding origin agents, hauling agents, destination agents, third-party providers, dispatchers and driversto ensure they are fully prepared and informed.
Manage workload independently, demonstrating the ability to prioritize tasks, multitask efficiently, and achieve objectives without direct supervision.Handle and resolve recurring calls and issues, ensuring consistent, high-quality support forcustomers and team members.
Stewart Moving and Storage offers comprehensive benefits, including 401(k), health, dental, vision, and life insurance coverage.
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Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-29 08:07:56
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The Customer Service Rep / Product & Sales Support is the central point of control for product data at Maxco.
This role maintains accurate item information, Bills of Materials (BOMs), and costing data in the ERP system and provides technical support to the Sales team.
Serving as the key connection between Sales, Production, Scheduling, Purchasing, Costing, and Operations, this position ensures every customer product is correctly set up, priced, and production-ready.
Its accuracy directly prevents production errors, inaccurate quotes, incorrect material orders, and costly rework.
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Type: Permanent Location: Parlier, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-28 09:28:11
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Alaska Marine Trucking is excited to look for Customer Service Representatives to join our Juneau based team.
We’re hiring! Join a stable, family‑owned company with decades of no layoffs and a collaborative, team-focused office.
Who we are:
Alaska Marine Trucking, part of the Lynden family of companies, is a transportation and logistics company helping connect communities throughout Alaska.
We offer you long-term stability in a career that’s as rewarding as it is an adventure!
What You Will Be Doing
* Answering a variety of customer information requests in person, by phone and email.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required.
* Carry out all duties with a strong commitment to excellent customer service.
What’s In It for You:
* Discretionary bonus program
* Competitive wages + annual wage reviews
* Cell Allowance: $10 per month
* Two medical plans starting as low as $0/month
* Medical, dental and vision for your family for $222/month (HDHP)
* Flexible Spending Account (FSA) or Health Savings Account (HSA)
* Mental health programs (in-office and virtual)
* 17 days Paid Time Off a year + additional paid extended leave.
PTO increases with tenure
* 8 paid holidays each year
* 401(k) with company match + additional contributions
* No-cost Employee assistance program, life insurance, long term disability and AD&D
* Tuition Reimbursement program
* Mass transit reimbursement
* Career advancement through internal promotions
What We Need from You (required)
* Ability to read, analyze and interpret documents such as tariffs, procedural manuals and employee and safety handbooks.
* Ability to effectively present information and respond to questions from managers, customers, employees and the general public.
* Must be able to apply and be issued a TWIC (Transportation Workers Identification Card).
What Would Be Nice to Bring (preferred)
* Ability to show up to work on time and ready to work.
Your Schedule
* Full-time position and overtime.
* Willing to travel if needed.
Why should you join us?
* We’re ethical and human.
We don’t get everything perfect, but we try hard. When we miss the mark, we own it and make it right.
* We work as a collaborative team built on respect and support.
Fine Print:
All employment offers are contingent on a satisfactory background check and pre‑employment drug screen.
Alaska Marine Trucking is an equal opportunity employer and does not discriminate based on any protected status.
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: 27.725
Posted: 2026-10-28 09:22:09
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WHO WE ARE: Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of providing top-quality building materials to authorized retailers across the United States.
As a proud 100% employee-owned company, we are dedicated to not only serving our customers but also ensuring that our employees have a direct stake in our success.
We distribute building materials from the industry's leading manufacturers to authorized retailers from the western Rocky Mountains to the east coast.
In addition to our distribution capabilities, Wausau Supply Company is known for its high-quality manufactured brands, including Diamond Kote Siding System, Waudena, ChamClad and Taylor Entrance Systems.
These brands reflect our commitment to innovation, safety, service and integrity.
Our territory continues to expand as we continuously strive to meet the demands of our customers with nineteen distribution centers and five fabrication and finishing facilities across the United States.
At Wausau Supply Company, we are driven by a passion for excellence and a dedication to service, ensuring that we remain a trusted partner in the building materials industry for generations to come.
BENEFITS we offer: + 3 weeks paid vacation within 1st year + 9 paid holidays + 100% Employee Owned + Employee Stock Ownership Program ~Employer funded with an average retirement contribution of up to $4 per hour + 401K Retirement Fund - Additional opportunity for employee to contribute + Health, Dental, Vision, Short Term/ Long Term Disability + Employee Assistance Program + Opportunity for advancement + Training and development + Employee Material Purchase Program WHAT THIS ROLE WILL BE DOING: Duties to include, (but not limited to): Learn and apply features, manufacturing processes, practical field applications and competitive knowledge on entire WSC product offering Identify, encourage, coach, and ultimately promote the next generation of leaders for WSC.
This should include product training, leadership training, sales training, and overall mentorship for all representatives.
Ensures employees follow proper procedures, processes and comply with company protocols and policies Continually evaluate and create metrics that promote excellence in a customer's experience with WSC.
Research and develop current and new technology that will increase job satisfaction for our agents and improve customer satisfaction.
Cultivate a relationship with co-workers and management that reinforces WSC beliefs and values Lead by example and reinforce with co-workers adherence to all internal procedures and display a positive, productive attitude.
Timely responsiveness Listening Skills Asking the best questions (open ended) Telling the company story Controlling / Leading the call Learn WSC operations / procedures to apply in problem solving situations.
Negotiate resolutions to the satisfaction and benefit both the client and WSC.
Meeting and exceeding customer's expectations to reso...
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Type: Permanent Location: Schofield, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-28 08:43:54
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What Will Your Job Look Like?
The In-Office Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks, which include phone calls (both outgoing and incoming calls), general clerical tasks, data entry, process picture ID’s, handle numerous other customer requests, and receptionist and administrative support.
LOCATION: In-Office Mon-Fri at 1347 W Trenton Ave Orange, CA 92867
What you’ll do:
* Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet contract service levels
* Provide top-quality customer service experience to a diverse customer population
* Enter Customer Contact information into appropriate software system, ensure accuracy of data entries
* Conduct outbound phone calls
* Schedule trips in the most cost effective manner
* Meet job specific key performance indicators and goals
* Respond to all inquiries within a timely and professional manner
* Respond and document customer complaints
* Provide support on special projects as needed
* Maintain daily customer scheduling for Eligibility staff
* Collect, track and maintain all monies collected for replacement IDs
* Maintain confidentiality and comply with HIPPA regulations
* Anticipate needed supplies and order replacement supplies in a timely manner
* Manage all office equipment, including printers and photocopier, serving as point of contact for Vendors
* Maintain vendor files, monitor service and recommend alternative suppliers as appropriate
* Design filing systems, document scanning and ensure they are maintained and up-to- date electronically
* Provide comprehensive reception coverage while maintaining a high level of professionalism
* Ensure all staff and visitors are greeted in a pleasant and professional manner
* Project a professional image of MTM
* Establish and maintain effective working relationships with employees, supervisors, other agencies, participants, external partners and the general public
* Communicate professionally with Leadership both internally and externally
* Assist with check-in for In person assessments
* Take photos of all customers and create identification cards
* Maintain program spreadsh...
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Type: Permanent Location: Orange, US-CA
Salary / Rate: 16.9
Posted: 2026-10-28 08:22:15
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Build Something That Matters Almost everything touches a conveyor belt! Universal Belting Resource (UBR), a Beltservice company, is one of the largest names in the conveyor belting world, supplying our products to stable and steadily growing food and logistics industries throughout North America.
Every day brings a new challenge, a new customer need, and a new opportunity to create something that helps businesses move products across the country.
About the Work: As a Customer Service Representative, youll help respond to customer requests regarding product information, account status, pricing, product, and serviceIf youve worked in a customer service field previously, you may already have the skills needed to have a successful career here.
We can teach conveyor belting product knowledge.
The attitude, work ethic, and motivation are what matter most.
Responsibilities: Work with distributors or original equipment manufacturers to serve existing customers on appropriate product recommendations.
Respond to inquiries and prepare quotes / orders using the Microsoft D365 F&O Enterprise Resource (ERP) system.
Work closely with Sales Operations/Customer Service Managers, Plant Managers, and Product Group Managers to better serve customer needs.
Build strong working relationships with customers.
Resolve customer complaints and ensure overall customer satisfaction through professional customer support.
Requirements: Legal authorization to work in the United States.
2+ years of customer service experience.
Familiarity with Microsoft Outlook.
Familiarity with an order entry system or ERP system, preferred.
Good verbal and written communication skills.
Ability to use a calculator to do simple calculations.
Ability to multitask and be detail-oriented.
Why Join UBR? Starting pay of $20.00+/hour.
Weekly pay.
Consistent work schedules.
Paid holidays, PTO, and 401(k) company match.
Medical, dental, vision, disability, and life insurance benefits.
#mp1
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Type: Permanent Location: Carmichaels, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-28 08:21:01
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: In this role, youll be the go-to person for patients and caregivershandling calls, verifying insurance, updating records, and ensuring every step of the order process runs smoothly and compassionately.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High school diploma or equivalentGreat people skills and a friendly, professional phone presenceAble to handle a high volume of callsProficient with computers and data entryStrong multitasking and time management abilities What Youll Be Doing Answer incoming calls and provide helpful customer supportAssist patients and caregivers by evaluating product options and guiding them toward the best solutionsKeep communication flowing between patients, families, facilities, and our internal teamsEnter patient details and order information into our system accuratelyWork with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in placeVerify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Center Line, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-28 08:19:13
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Job ID: 530144
Pennsy Supply is a CRH company.
CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America.
Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.
Position Overview
Pennsy Supply operates a fleet of ready-mix concrete trucks based at 6 plants in central PA.
The orders for these trucks are taken in a central dispatch office in Harrisburg.
The ready-mix concrete customer service representative is an integral part of the ready-mix concrete operation and reports to the ready-mix concrete Dispatch Manager.
The Customer Service Representative is part of the Ready-Mix Concrete dispatch team and is responsible for taking customer orders in a detailed, prompt and professional manner and entering the orders into the delivery system.
The Customer Service Representative also promotes "value added" products and is responsible for negotiating delivery times with the customer.
The Customer Service Representative will be a good problem solver, foster lasting business relations with the customer and will have a strong desire to deliver high levels of customer service.
Work will be performed per the supervisor's instruction, free from direct supervision, except for more complicated jobs.
Essential Duties and Responsibilities
* Responsible for own personal safety at all times as well as maintaining the highest standard of safety and quality in all aspects of the job.
* Properly follow all company policies and procedures for a safe working environment, report any problems to the supervisor, dispatch, transportation manager, safety director or human resources.
* Act as customers' first point of contact, assisting with product questions, ordering, order tracking, complaints, and problems.
* Answer phones in a pleasant tone and in a timely manner avoiding missed calls.
* Make every effort to accommodate customers' requests and negotiate acceptable delivery times without losing the order.
* Enter complete and accurate customer orders into the delivery system.
* Coordinate delivery schedule with dispatchers.
* Continuously monitor scheduling calendars and notify the team of any problems or concerns.
* Input turn-by-turn directions to delivery addresses.
* Provide leads to sales.
* Upsell products and services to customers.
* Proactively call customers back to finalize schedules and notify them of any service issues.
* Proactively seek customer feedback to identify areas of improvement in all operations.
* Back up for dispatching trucks when needed.
* Support admin function for driver onboarding and dispatch reports.
* Ability to work flexible hours.
* Regular and predictable attendance at assigned times is required.
* Other duties as assigned.
Requirements
* Ability to work ...
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Type: Permanent Location: Harrisburg, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-28 08:01:54
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Your Job:
You will perform a wide variety of duties to interpret, analyze, coordinate, enter, and follow up on sales orders and shipments; maintain sales records and files; and provide customers with accurate technical, pricing, and delivery information.
You will ensure order accuracy before release for production, coordinate across sales, engineering, and production, and proactively manage order-related issues to meet customer commitments.
Our Team: You will join the Customer Service & Sales Operations team that partners closely with outside sales, account managers, production planning, engineering, and accounting to deliver on customer expectations.
The team is focused on on-time delivery, clear communication, and continuous process improvement.
What You Will Do
* Serve as the primary point of contact for assigned customer orders, ensuring orders are interpreted correctly and entered accurately into the ERP system before release for production.
* Validate pricing, payment terms, delivery schedules, and warranted quality/flowdown codes; escalate and coordinate with internal stakeholders when clarifications or exceptions are required.
* Proactively manage order health by monitoring open order reports, submitting lead-time requests to schedulers/planners, and initiating change orders or expedite actions to prevent or resolve delivery issues.
* Prepare and issue sales order acknowledgements, quotes, and customer communications with clarity and timeliness to build customer confidence and reduce downstream errors.
* Support account managers with customer escalations, schedule adjustments (pull-ins/push-outs), and coverage during PTO or absence to ensure continuity of service.
* Collaborate with sales, marketing, engineering, and production to provide technical application guidance and to communicate significant customer developments across departments.
* Maintain and update customer accounts and documentation in accordance with accounting and company procedures; assist with reproms and catalog requests as needed.
* Act as backup to the main switchboard or perform additional clerical duties that support the sales and service objectives of the department.
Who You Are (Basic Qualifications)
* High school diploma or equivalent.
* Two or more years of related experience in sales order entry, customer service, or supply chain coordination, or an equivalent combination of education and experience.
* Proficient with ERP/order-entry systems and comfortable entering and auditing purchase orders, acknowledgements, and change orders.
* Strong written and verbal communication skills; able to read and interpret documents, write routine correspondence, and communicate with internal teams and customers clearly and professionally.
* Comfortable performing basic business math (discounts, percentages, delivery calculations) and applying common-sense problem solving in standardized situations.
What...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-10-27 08:42:08
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-27 08:23:04
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Part-Time Lead Generator / Customer Service Representative Pay: $18.00 per hour + Commission & Bonus Opportunities Job Type: Part-Time (up to 30 hours per week) Schedule: Includes weekends and occasional evenings Make a Difference, Meet New People, and Build Your Skills Are you outgoing, friendly, and looking for a flexible part-time position? If you enjoy talking with people, building connections, and helping families learn about cleaner, healthier water, this could be the perfect opportunity for you! Atlantic Blue Water Services is seeking enthusiastic and motivated Part-Time Lead Generators / Customer Service Representatives to represent our company at retail locations, events, and promotional activities.
You'll be the first point of contact with potential customers, helping create interest in our whole-home water treatment solutions and connecting qualified customers with our sales team.
No high-pressure sales experience is requiredwe'll provide training and support.
If you're confident, personable, and enjoy starting conversations, we'd love to hear from you! What You'll Do Represent Atlantic Blue Water Services at retail store locations, events, and promotional activities Approach and engage shoppers in friendly, professional conversations Educate potential customers about the benefits of water treatment and whole-home water systems Collect accurate customer information and qualify leads for follow-up by our sales team Provide an excellent customer experience and answer general questions about our products and services Follow company procedures for accurately entering and documenting customer and lead information Meet established lead-generation and performance goals Maintain a professional appearance and represent the Atlantic Blue Water Services brand positively Share customer questions and feedback with management and the marketing team to help improve outreach efforts Set up and break down promotional displays and materials as needed Maintain an organized and professional display area Perform other related duties as assigned What We're Looking For Strong communication and interpersonal skills An outgoing, friendly personality with a natural ability to connect with people Comfortable approaching and starting conversations with shoppers Ability to work independently and stay motivated throughout the shift Ability to accurately collect and enter customer information Reliable, professional, and dependable Ability to follow established procedures and performance expectations Availability to work weekends and occasional evenings Previous customer service, retail, sales, or lead-generation experience is a plusbut not required Must be at least 18 years old Ability to stand for extended periods, up to approximately 8 hours as needed Ability to lift and carry up to 50 pounds and set up/break down promotional displays when necessary What We Offer $18.00 per hour base pay Commission and bonus opportunities Flexible part-time scheduling Paid trai...
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Type: Permanent Location: Forest Hill, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-27 08:08:20
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SUMMARY Provides service and information to current and prospective members through positive communication.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following.
Other duties may be assigned.
Promotes and incorporates the YMCA five core values into all activities.Answers inquiries and provides information on YMCA membership and programs.Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention.Builds relationships with members; helps members connect with one another and the YMCA.Responds to and resolves members concerns.Enrolls new members and processes membership applications.Registers members and participants in classes and programs.Conducts interviews and/or tours of facility responsive to the needs of the prospective members; sells memberships.Implements procedures pertinent to the effective and efficient operation of the Membership Department.
Ensures compliance with membership policies and procedures.Report suspicious and inappropriate behaviors and policy violations.Follows mandated abuse and incident reporting requirements.Meet timelines and deadlines related to supporting systems and employee compliance.
Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.Attends staff meetings and trainings as required.Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.
Its who are, who we aspire to be and how we show up every day.
We are cause-driven.
We dont just show up, we show up with purpose.
As a cause driven leader you are expected to be: Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.
Nurturing-To care for, support, and help develop through encouragement.
Hopeful-Take an optimistic or positive view of future outcomes.
Determined-To devote full strength and concentrated attention to the cause.
GenuineTo be honest and open in relationships with others.
YMCA Competencies (Leader): Mission Advancement:Accepts and demonstrates the Ys values.
Demonstrates a desire to serve others and fulfill community needs.
Recruits volunteers and builds effective, supportive working relationships with them.
Supports fund-raising.
Collaboration:Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Seeks first to understand the other persons point of view, and remains calm in challenging situations.
Listens for understanding and meaning; speaks and writes effectively.
Takes initiative to assist in developing others.
Operational Effectiveness:Makes sound judgments, ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-27 08:04:41
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Your Impact.
Our Legacy.
At Bemis Manufacturing Company, you’re not just joining a team—you’re becoming part of a family that’s been crafting innovation, quality, and tradition for over 120 years.
Rooted in Sheboygan Falls, WI, we’re driven by a commitment to creating products that make a difference in everyday life while fostering an environment where our employees can thrive, grow, and achieve their personal and professional goals.
When you join Bemis, you’re stepping into a workplace where your ideas are valued, your contributions are recognized, and your potential is limitless.
We believe in empowering individuals to make meaningful impacts—on our products, our customers, and our community.
Together, we’ll shape the future while honoring our legacy.
Are you ready to make your mark and build a career that truly matters? Join us at Bemis Manufacturing, where your passion meets purpose.
Role Overview:
The Customer Service Representative will be responsible for all phases of order fulfillment from receipt of order until delivery of all proprietary products to the customer.
The incumbent receives direction from the Team Leader.
The incumbent will live the corporate values of treating people with dignity and respect, practicing leadership, driving continuous improvement, acting with a sense of urgency, promoting innovation, fighting for consensus, and managing through teams.
Specific Responsibilities:
* Act as liaison for customer and sales reps to Sales and other areas.
* Perform all activities of order receipt, entry, allocation or product and routing goods as necessary to achieve on time delivery.
* React promptly to coordinate, communicate, and implement customer driven requirements.
* Acquire and provide knowledgeable product data for reps and customers.
* Proactively communicate order status updates to reps and customers.
* Proactively keep the customer informed as to the status of their order.
* Provide cross support within the department to ensure full time availability for quality service and responsiveness.
* Interpret customer programs and pricing schemes for system set-up.
* Actively engage in efforts to improve methods to benefit the customer and the effective operation of the department.
* Provide courteous and professional response for consumer sourced communication and concerns.
* Interact as needed regarding quality issues and projects and collaborate with Bemis personnel, sales reps, and customers.
Skills & Qualifications:
* High School diploma or its equivalent.
* 0-3 years of experience.
* Effective and persuasive verbal communicator and good listener that provides confidence in all situations with reps, consumers, sales managers, and internal partners.
* Mechanical and functional understanding of Proprietary products.
* Competent writing skills that are clear, concise and address the issue.
* Personal traits: prob...
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Type: Permanent Location: Sheboygan Falls, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-24 09:14:49
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The OEM Customer Care Administrator is a primary point of contact for CIVCO’s Original Equipment Manufacturer (OEM) customers.
OEM accounts are strategically important to CIVCO’s business and represent a key driver of company revenue.
Examples of OEM accounts include Siemens, GE, Philips, Teleflex, most of whom have a domestic and international presence with multiple ordering sites around the world (North America, Europe, Asia Pacific).
This position is responsible for coordinating daily sales and communication activities while building and maintaining relationships with these strategic accounts.
Additionally, the associate works interactively with various departments in the company to support projects and promote CIVCO products with the OEM.
Key Duties and Responsibilities include the following (Other duties may be assigned):
Order Management
* Accurately and efficiently process OEM customer orders
* Coordinate with cross-functional teams and freight forwarders to schedule shipments
* Provide required shipment documentation to customers based on country requirements
* Respond to customer requests for order status and documentation
* Effectively communicate with customers and internal teams to manage order changes and resolve fulfillment challenges
* Utilize customer web portals to provide order related information and documentation
Customer Care and Support
* Verify and provide current price, shipping, and lead time quotes to customers
* Facilitate requests for rework, repairs, loaners
* Document customer complaints and process returns in accordance with quality system requirements and company policy
* Timely and accurately respond to product, pricing, and order related questions
* Work with cross-functional teams to complete customer documentation requests
Collaboration
* Effectively communicate and engage with:
* Sourcing and Planning teams to fulfill orders, provide accurate order updates and lead times
* Shipping team to ensure on-time shipment, correct shipment method, and documentation
* Quality and Regulatory teams to resolve complaints, understand global product availability, labeling, and registration requirements
* Finance team to resolve payment related questions or issues
* Service team to arrange shipment or return of repairs, loaners, spare parts
* Product Management and Engineering teams to enhance product knowledge and support product development process
Product Portfolio
* Maintain knowledge of product lines, understanding of the product features and benefits, the type of procedures they are used in, and the products purchased by OEM customers
* Understand product packaging configurations and documentation structures
* Proactively research OEM accounts to understand customer base, markets, and product applications
* Participate in internal training activities for existing products and new product launches...
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Type: Permanent Location: Coralville, US-IA
Salary / Rate: Not Specified
Posted: 2026-10-23 10:38:35
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Under the general direction of the Guest Experience Supervisor, the Guest Experience Representative (GER) plays a vital role in providing exceptional customer service in a community-facing environment at Tampa International Airport.
This position assists guests, passengers, and tenants by offering wayfinding, educational support, and information about airport facilities and services.
The GER also conducts airport tours, monitors safety systems, and actively engages with the public at various events, ensuring a positive experience for all airport users while promoting the Authority's mission and values.
This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations.
Requires availability for emergency call-in.
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-23 09:42:31
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The CustomerOperationsRepresentative plays a critical role by supporting the successful execution of customer orders and delivering a high-quality customer service experience throughout the order lifecycle.Administers customer order/account inquiries, order-related communication, issue resolution, order workflow support, backlog coordination, and operational customer service activities following order placement.
This role works closely with Supply Chain, Logistics, Quality, Trade Compliance, Finance, Manufacturing, and Sales teams to ensure timely, accurate, and professional support for customer operational needs while promoting service consistency, responsiveness, and operational excellence.
Responsibilities Customer Order Support & Execution Support customers throughout the order execution lifecycle following order placement.Process and manage customer order updates, changes, holds, cancellations, and exception requestsin accordance withcompany procedures.Monitor order activity and proactively communicate order status updates, shipment information, delays, and execution-related changes to customers.Coordinate order workflow activities to supporttimelyandaccurateorder execution.
Customer Communication & Issue Resolution Respond to customer inquiries related to order status, shipments, delivery timelines, documentation, RMAs, credits, and operational support requests.Investigate and resolve customer issues, discrepancies, and execution-related concerns professionally and promptly.Coordinate cross-functionally toidentifyroot causes and support issue resolution activities.Escalate complex issues appropriately whilemaintainingclear customer communication.
Backlog & Operational Coordination Support backlog management and operational workflow activities.Coordinate with Supply Chain, Logistics, Manufacturing, Quality, Trade Compliance, and Finance teams to support customer execution requirements.
Monitor operational risks and proactively communicate potential impacts.Assist with prioritization activities in accordance with defined business rules and escalation processes.
Systems & Process Support Utilize ERP, Salesforce, customer portals, and operational systems to manage customer activities accurately and efficiently.Maintainaccuratecustomer records, documentation, and transaction updates.Support customer portal activities, including uploads/downloads of required documentation and order acknowledgments.Follow established SOPs, work instructions, and compliance requirements.
Continuous Improvement & Operational Excellence Support continuous improvement initiatives focused on customer experience, operational efficiency, responsiveness, and execution quality.Identifyprocess improvement opportunities and communicate recommendations to leadership.Participate in training initiatives and process deployment activities.Promote a collaborative, professional, and customer-focused team environment.On Time Payment Working with the finance department to ensure a...
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Type: Permanent Location: Newburyport, US-MA
Salary / Rate: Not Specified
Posted: 2026-10-23 09:22:15
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Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007.
We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms.
Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection.
Think Ahead.
Think Olympus.
What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plansCompany-paid life insurance, short-term disability, and long-term disability401(k) with company matchPaid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time OffEducation Assistance Program and ongoing professional development opportunitiesWellness Lunch N LearnsEmployee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.
What You'll Do Join our Customer Support team at Olympus, where you'll play an important role in supporting our policyholders and agency partners while delivering the exceptional service we're known for! As a Customer Support Specialist, you'll assist with policy and quote inquiries, process endorsements, answer billing questions, and help customers navigate their insurance needs with confidence.
You'll also collaborate with teams across Olympus, including Underwriting, Claims, Marketing, and Accounting, to find solutions and ensure a seamless service experience.
If you're someone who enjoys connecting with people, learning new things, and being part of a supportive team where different experiences and perspectives are valued, we'd love to hear from you! Responsibilities Deliver Exceptional Customer Service Respond to inquiries and service requests from policyholders, agents, and other partners in a timely, friendly, and professional manner.
Assist with questions related to policies, quotes, billing, payments, coverage, and general insurance information through various communication channels.
Identify and resolve concerns or escalate more complex issues to the appropriate team.
Support Policy Servicing Process policy endorsements, updates, and changes accurately and efficiently.
Review and maintain policyholder information to ensure accurate and complete records.
Assist agents and policyholders with understanding policy details, available options, and servicing procedures.
Gather and evaluate information to identify solutions and support timely resolution of service requests.
Collaborate & Maintain Quality Develop knowledge of Olympus insurance products, coverage options, processes, and procedures to provide accurate and consistent support.
Collaborate with Underwriting, Claims, Accounting, and other teams to address customer needs and provide a seamless service ex...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-23 09:20:21
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Bilingual Member Service Representative
Department: Member Service Center
Role Type: Individual Contributor
Why This Role Matters
This role helps members resolve financial needs quickly and confidently while strengthening their overall financial well-being.
By delivering accurate, compliant, and personalized support in both English and Spanish, the Bilingual Member Service Representative builds trust and connects members with solutions that support their goals.
What You’ll Do
* Resolve member and non-member inquiries efficiently, delivering a professional and supportive contact center experience
* Process financial transactions, account inquiries, and account maintenance accurately and in accordance with established controls
* Identify member needs and connect them with relevant Credit Human products and services that support their financial health
* Communicate clearly in English and Spanish to ensure members understand available options and next steps
* Protect members and the organization by consistently following policies, procedures, BSA requirements, and other applicable regulations
* Maintain current knowledge of products, services, policies, and procedures to provide reliable guidance
* Achieve service, referral, training, and team goals that contribute to department and organizational growth
Why You’ll Love This Role
* Make a meaningful difference by helping members improve their financial health and well-being
* Use your bilingual communication skills to create an accessible, trusted experience for a diverse membership
* Build broad financial services expertise through hands-on experience with transactions, account servicing, products, and compliance
* Succeed in a collaborative contact center where individual contributions support shared department and organizational goals
* Grow through ongoing training, clear performance expectations, and opportunities to strengthen your member-service skills
* Enjoy the connection and teamwork of a fully on-site role at a designated Credit Human location
Experience:
Required
* 1-3 years of customer service experience and/or financial service experience and/or contact center customer service experience
* Some sales experience
Skills & Knowledge:
Required
* Excellent customer service
* Bilingual in Spanish/English
* Excellent written and/or verbal communication skills
* PC skills and 10-key by touch
* Type 30 or better words per minute
Education:
Required
* High school diploma or equivalent
Licenses & Certifications:
Required
* Employees must demonstrate Spanish language proficiency by passing the Foreign Language Incentive Program assessment within 90 days of completing training.
Schedule:
Regular Shifts
* 6:45am - 3:45pm
* 8am - 5pm
* 8:30am - 5:30pm
* 9am - 6pm
* 9:30am - 6:30pm
* 10am - 7pm
* All with a r...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-23 08:50:13
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WORKING AT EVANSVILLE VANDERBURGH PUBLIC LIBRARY At Evansville Vanderburgh Public Library (EVPL), we cultivate curiosity by creating wonder, and weenvision communities united through shared exploration and understanding.
Bring your whole self to work each day and be authentically you.
You bring a unique perspective and lifeview to the work we do for and with our community.
As an EVPL employee, you should feel supported andempowered to think forward and to problem solve with your colleagues.
At EVPL your voice, your lived experiences, and YOU matter! Each individual adds to the team as a whole, and every role makes adifference in how we impact Evansville and Vanderburgh County.
FT Assistant Librarian at EVPL Central Starting rate: $22.79/hour Hours: Full-time 40 hours weekly Must be available to work public service hours; which includes and occasional evenings, Saturdays, and Sundays.
Full-time Employee Benefits POSITION SUMMARY The Assistant Librarian is a knowledgeable guide to patrons in wayfinding, accessing library materials,utilizing library resources, or finding information.
The Assistant Librarian uses reading, viewing, and listening prowess to provoke curiosity about library content, ideas, and information.
The Assistant Librarian bridges gaps and connects patrons to resources, information, and materials.
The Assistant Librarian assists with library processes, issues cards and circulates materials, assists with technology, patron questions, creates content, materials displays, and facilitates or leads library programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES In cooperation with EVPL colleagues, the Assistant Librarian will advance the librarys mission, vision, strategic priorities, and brand.
Responsibilities include but are not limited to: Propose, plan, design, and conduct activities, programs, events, and services.
Interact with library patrons, colleagues, and community members across multiple points of service in a library facility, designated outreach/engagement locations, online or via telephone in a mannerthat contributes to a delightful library experience.
Assist with wayfinding related to facilities, services, resources, equipment, and technologies in the library and around the city and/or county.Assist and educate patrons over the phone or in-person in technology relating to library or personal use including computers, internet, eBooks or eReaders, hardware, software, digital catalog, digitalaccounts, scanners, printers or other various software, and accessing materials via the internet.Actively promote EVPL, its services, programs, resources, and experts to library patrons and in the community.Manage library accounts, including establishing and deactivating library cards, handling fines and fees, and other related transactions.Effectively communicate and interpret policies and procedures to library patrons.Support materials management by facilitating materials check out/in, hold requests, selection and deselection, and locati...
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Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-22 10:08:01
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JOB SUMMARY The TEAM GENERALIST PC is a versatile, cross trained team member responsible for supporting daily operations, ensuring coverage across multiple roles, and assisting with contractor recruiting and onboarding.
This position provides essential administrative and operational support, helps maintain workflow when team members are out, and contributes to the efficiency and productivity of the entire department.
JOB DUTIES AND RESPONSIBILITIES: OPERATIONAL AND TEAM COVERAGE: Providing cross-functional support across all team operations and processes to ensure continuity of service.
Responsibilities include serving as coverage for team members who are out, maintaining working knowledge of all core team roles to step in as needed, and assisting with daily tasks, workflow, and communication during staff absences or high-volume periods.CONTRACTOR RECRUITMENT AND ONBOARDING: Supporting contractor recruitment by sourcing candidates, screening and verifying qualifications, scheduling interviews, and maintaining recruitment pipelines.
Additional responsibilities include communicating with prospective contractors regarding availability and credentials, collecting onboarding documents, verifying requirements, coordinating background checks, and ensuring all onboarding steps are completed prior to assignment.
This role also maintains organized and accurate records of contractor information and onboarding progress.BID AND PROPOSAL SUPPORT: Tracking open bids and proposals and following up with contractors, internal teams, and external partners to ensure timely submission and required documentation.
Duties include monitoring deadlines, collecting and verifying bid-related information, ensuring status updates are communicated clearly, and maintaining organized bid documentation, logs, and communication records for team reference.ADMINISTRATIVE AND CROSS-FUNCTIONAL SUPPORT: Providing general administrative assistance such as data entry, email management, document preparation, and scheduling coordination.
This role updates spreadsheets, databases, and internal systems to maintain accurate and current information, assists in preparing reports and summaries for management, and supports process improvement efforts by contributing to the development of efficient workflows and operational enhancements.COMMUNICATION AND COLLABORATION: Acting as a liaison between internal departments to ensure smooth and timely information flow.
Responsibilities include responding to internal and external inquiries in a professional manner, collaborating with team members to support ongoing tasks, and participating in team meetings to provide updates on recruitment, bids, administrative needs, and other support functions.PERFORMS OTHER ESSENTIAL DUTIES AS ASSIGNED.
EQUIPMENT OPERATED: General office equipment (fax machine, copier, desk phone, scanner) KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of customer service principles and best practices for communication with contractors ...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-22 10:04:48
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Company Name:
Dealer Image Pro, a division of PBS Systems
Job Location:
Remote - USA
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirements:
Bilingual English/Spanish
Reports To:
Customer Support / Integration Manager (DIP)
Internal Job Title:
Bilingual Customer Support Representative
Compensation:
$21-23/hr USD
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
Dealer Image Pro (DIP), a division of PBS, helps dealerships create consistent, high-quality vehicle photos, videos, and 360° experiences that drive faster sales, combining powerful software, AI and hand-edited imaging, and hands-on training to streamline merchandising from capture to publishing.
At PBS and DIP, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
The Bilingual Customer Support Representative at DIP, serves as the primary point of contact for clients, delivering timely technical assistance and troubleshooting support, in both English and Spanish, via email, SMS, and phone.
This role requires strong problem-solving skills, clear and professional communication, and a customer-focused approach to ensure a consistently high-quality support experience.
This is a fully remote opportunity for candidates based anywhere in the USA.
Job Responsibilities:
* Maintain a high level of customer satisfaction through thoughtful, timely, and solution-oriented communication.
* Respond promptly to customer inquiries through email, SMS, and phone, ensuring a consistent and supportive experience across all channels in both languages (English and Spanish).
* Collaborate with the support team to resolve customer issues efficiently and share insights that improve overall service delivery.
* Utilize internal help documentation and tools to troubleshoot and resolve technical problems quickly and accurately.
* Escalate complex or unresolved issues to the appropriate internal teams with clear context and urgency.
* Accurately document customer interactions and issue resolutions within Salesforce to maintain transparency and support knowledge sharing.
MUST HAVE Skills:
* Previous experience using Salesforce or a similar CRM
* Familiarity with dealership operations and common automotive industry tools
* Excellent communication skills in both languages (English and Spanish)
What we offer:
* Professional Development – Continuous training, industry certifications, and clear ...
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Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-22 09:42:46
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Company Name:
Dealer Image Pro, a division of PBS Systems
Job Location:
Remote - USA
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirements:
n/a
Reports To:
Customer Support / Integration Manager (DIP)
Internal Job Title:
Customer Support Representative
Compensation:
$21-23/hr USD
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
Dealer Image Pro (DIP), a division of PBS, helps dealerships create consistent, high-quality vehicle photos, videos, and 360° experiences that drive faster sales, combining powerful software, AI and hand-edited imaging, and hands-on training to streamline merchandising from capture to publishing.
At PBS and DIP, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
The Customer Support Representative at DIP, serves as the primary point of contact for clients, delivering timely technical assistance and troubleshooting support via email, SMS, and phone.
This role requires strong problem-solving skills, clear and professional communication, and a customer-focused approach to ensure a consistently high-quality support experience.
This is a fully remote opportunity for candidates based anywhere in the USA.
Job Responsibilities:
* Maintain a high level of customer satisfaction through thoughtful, timely, and solution-oriented communication.
* Respond promptly to customer inquiries through email, SMS, and phone, ensuring a consistent and supportive experience across all channels.
* Collaborate with the support team to resolve customer issues efficiently and share insights that improve overall service delivery.
* Utilize internal help documentation and tools to troubleshoot and resolve technical problems quickly and accurately.
* Escalate complex or unresolved issues to the appropriate internal teams with clear context and urgency.
* Accurately document customer interactions and issue resolutions within Salesforce to maintain transparency and support knowledge sharing.
MUST HAVE Skills:
* Previous experience using Salesforce or a similar CRM
* Familiarity with dealership operations and common automotive industry tools
* Excellent communication skills
What we offer:
* Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
* Comprehensive health benefits - Medical and dental coverage to support your well-being.
* Paid Time Off –...
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Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-22 09:42:42
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Assist inbound inquiries from health plan members and representatives, regarding the transportation services offered through our health plan partners.Actively listen and respond quickly and professionally to all customer calls.Meet or exceed productivity metric goals including Average Handle Time, Quality Assurance, Calls per hour and Customer Satisfaction after call survey.Follows all HIPAA and compliance protocols to ensure the protection of all members protected health information (PHI).Escalates transportation and customer service concerns to contact center leadership team.Complete Alivis New Hire Training program, in which participants are expected to obtain an 80% final assessment passing score.Complete and sign all compliance courses.
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Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-22 09:42:23
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8 am - 5 pm Monday - Friday 1.
Handles order entry process - Receives incoming telephone calls, faxes, or e-mails from customers, qualifies company ability to produce product and service requests, processes orders through computer system, and confirms customer orders.
2.
Provides timely and accurate information to customer inquiries and questions pertaining to product and service needs.
3.
As needed alerts Customer Service Coordinator/Manager of any concerns or specialized inquiries the customer has.
4.
Evaluates customer requests and responds with product availability and shipment/delivery information.
5.
Accurately communicates product/freight quotations and pricing information to customers, in a timely manner.
6.
Maintains customer related order files and records, including product and pricing information.
7.
Monitors delivery dates and notifies customers of delays or backorders.
8.
Works with other departments to ensure correct processing of orders and resolves customer order concerns.
9.
Processes and assures resolution of returns, credits, warranty claims, and disputes in a timely manner.
10.
Provides customer service to field based independent sales representatives.
11.
Projects enthusiasm about the company through positive interactions with others, including internal and external customers.
12.
Makes continuous efforts to improve personal levels of professionalism.
SUPERVISORY RESPONSIBILITIES: Not applicable.
Position duties may include training new employees, sales reps., etc.
KNOWLEDGE/SKILLS/ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Accountability - Ability to accept responsibility and account for his/her actions.
· Customer Oriented - Ability to take care of the customers' needs while following company procedures.
· Communication, Written - Ability to communicate in writing clearly and concisely.
· Communication, Oral - Ability to communicate effectively with others using the spoken word.
· Working Under Pressure - Ability to complete assigned tasks under stressful situations.
· Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
· Detail Oriented - Ability to pay attention to the minute details of a project or task.
· Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
· Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
· Organized - Possessing the trait of being organized or following a systematic method of performing a task.
· Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
· Accuracy - Ability to perform work accurately and thoroughly.
EDUCATION and/or EXPERI...
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Type: Permanent Location: Hospers, US-IA
Salary / Rate: Not Specified
Posted: 2026-10-22 09:41:57
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Responsibilities
The Retail Banking Trainer will:
* Develop, prepare, deliver, and maintain training for Retail Banking staff, which may include in-person, onsite, virtual, and recorded trainings.
* Oversee tracking of training completion for Retail Banking employees for onboarding, promotions, and other bank initiatives.
* Assist with projects related to retail training initiatives, including system updates, process improvements, and/or product changes.
This may include collaborating with stakeholders to implement training solutions for products, services, or software.
* Coordinate with leadership and other bank departments on training initiatives, training gaps, and cross-functional alignment.
* Gather feedback from trainees and managers, as well as other departments, to evaluate and improve training effectiveness.
* Assess learning outcomes through knowledge checks, observation, and other means.
* Ensure training aligns with company policies, procedures, compliance requirements, and service standards.
* Complete other duties as assigned.
Minimum Qualifications
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* Associate’s degre...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-10-22 09:41:12