-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:11
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS055, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide 24x7x365 support for enterprise cybersecurity operations, assisting with execution of directed cyber actions under senior guidance.
- Perform basic containment activities, including access changes, application removal, configuration updates, and allow/block list management following established procedures.
- Support vulnerability management activities, including scanning coordination, remediation tracking, and compliance support.
- Assist with implementation and tracking of ISVM-related requirements, ensuring timely remediation and reporting of vulnerabilities.
- Contribute to POA&M tracking activities, supporting remediation efforts and preparation of recurring cybersecurity scorecard data.
- Monitor security tools and alerts, performing initial triage and escalating issues in accordance with defined processes.
- Maintain and update incident records, documentation, and runbooks to support auditability and knowledge management.
- Support testing and validation activities related to patching, upgrades, configuration changes, and cyber actions.
- Assist with spill response activities and follow established procedures to support containment and recovery efforts.
- Provide support across enterprise platforms including cloud environments, operating systems, databases, and network/security infrastructure.
Job-Specific Minimum Requirements:
- 1+ years of experience in cybersecurity operations, security governance, or enterprise security program support
- Experience supporting cybersecurity operations, vulnerability management, or IT security functions.
- Familiarity with basic incident response and containment procedures.
- Understanding of vulnerability management processes and compliance requirements (e.g., scanning, remediation tracking).
- Experience working with security tools, monitoring systems, or ticketing platforms.
- Ability to follow standard operating procedures and security runbooks.
- Experience supporting documentation, incident tracking, and compliance reporting activities.
- Basic understanding of cloud (AWS/Azure), operating systems, and network security concepts.
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)
Preferred Skills and Qualifications:
- Familiarity supporting large-scale enterprise security operations environments
- Familiarity with risk management, POA&M governance, and compliance frameworks
- Experience coordinating with security operations centers and external security organizations
- Basic knowledge of ITIL-based incident and change management processes
- Some reporting, metrics, and dashboard development experience
- Ability to work in cross-functional high-visibility environments
- Strong communication skills
#techjobs #clearance #veteransPage #LI-remote
Minimum...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:11
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:10
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:08
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:08
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:07
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:06
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:06
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:05
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:03
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:02
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:02
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:01
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:00
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 14:56:00
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-08-16 14:55:59
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-16 14:55:59
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-16 14:55:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-08-16 14:55:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-16 14:55:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance, ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 14:55:56
