-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:11
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Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:10
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:09
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:09
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:09
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:08
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:08
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:08
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:07
-
Description & Requirements
Maximus is seeking a skilled Technical Editor to lead the review and refinement of cybersecurity-focused content in support of a federal cyber agency's strategic mission.
This role goes beyond traditional copyediting to evaluate product type, messaging, format, and overall effectiveness for intended audiences while ensuring alignment with broader cybersecurity initiatives.
The Technical Editor will collaborate closely with subject matter experts (SMEs) to optimize content, strengthen technical accuracy, improve clarity, and maintain consistency across deliverables.
A strong understanding of evolving cybersecurity threats, best practices, and frameworks is essential to ensure documentation remains current, relevant, and impactful.
In this role, the Technical Editor will support the coordination and release of cybersecurity products, ensuring seamless integration with ongoing campaigns and initiatives.
Responsibilities include participating in editorial meetings, providing status updates and recommendations, and developing and maintaining editorial best practices that standardize review processes and uphold quality control.
The ideal candidate is a self-directed professional who can work independently while actively listening, collaborating with peers, and thriving in a fast-paced environment.
This is a hybrid position with an occasional on-site presence that requires a minimum Public Trust Clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS225, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Lead technical editing, ensuring all content aligns with a cyber agency's strategic objectives and supports broader cybersecurity initiatives.
- Evaluate content beyond copyediting, assessing product type, messaging, and format for the target audience and strategic goals.
- Identify opportunities for content optimization and work with SMEs to refine technical accuracy, enhance clarity, and ensure consistency.
- Ensure technical documentation aligns with evolving cybersecurity threats, best practices, and frameworks.
- Support the coordination and release of cybersecurity products, ensuring seamless integration with ongoing campaigns and initiatives.
- Actively participate in editorial meetings providing updates and recommendations to products.
- Develop and maintain editorial best practices according to guidelines, standardizing review processes and ensuring quality control.
- Work with technical SMEs to refine cybersecurity content.
- Work independently and demonstrate active listening and collaboration with peers in a fast-paced environment.
Job-Specific Minimum Requirements:
- Public Trust clearance or higher (Secret, TS, etc.) - Secret or TS preferred
- US Citizenship required.
- 5+ years of experience in technical writing, editing, or content analysis.
- Bachelor's degree in English, Communications, Public Relations, Marketing, or related field.
- Stron...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:07
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:07
-
Description & Requirements
As a Training Specialist, you will be responsible for delivering engaging, effective training that prepares agents to successfully support law enforcement agencies.
In this role, you will facilitate instructor-led classes, guide learners through essential systems and procedures, and ensure agents are confident in validating critical information and communicating accurate, timely details to partnering law enforcement entities.
You will manage the full classroom experience-from preparing training materials to monitoring learner progress and ensuring mastery of required knowledge and skills.
You will work closely with the Training Manager and Knowledge Management team to ensure that training content is accurate, up to date, and aligned with operational needs.
This position is based on site at our Nashville location.
Because the center operates 24/7, Trainers must be able to deliver and support classes across multiple shifts-including evenings, weekends, and holidays.
*Position is contingent upon contract award
*
Must be a US Citizen
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
- Must be a US Citizen
- Strong communication and facilitation skills, with the ability to engage remote learners effectively.
- Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
- Call center knowledge and experience preferred.
- Ability to work onsite in Nashville, TN required.
- Because the center operates 24/7, Trainers must be able to deliver and support classes across multiple shifts-including evenings, weekends, and holidays.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depen...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:06
-
Description & Requirements
As a Quality Specialist, you will play a critical role in evaluating the quality and accuracy of agent interactions with law enforcement agencies.
Your primary responsibility is to listen to and score recorded calls, ensuring agents meet established program standards for accuracy, compliance, professionalism, and proper use of internal systems.
In this role, you will document performance findings, identify trends, and provide detailed insights that support continuous improvement across the operation.
You will work closely with the Quality Manager, Training team, and Knowledge Management to help pinpoint opportunities for coaching, content updates, and process enhancements that strengthen service delivery and agent performance.
This position is based on-site at our Nashville location.
Because the center operates 24/7, the Quality Specialist must be able to support quality monitoring across multiple shifts-including evenings, weekends, and holidays.
*Position is contingent upon contract award
*
Must be a US Citizen
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.
- Must be a US Citizen
- Call center knowledge and experience preferred.
- Experience using Success KPI preferred.
- Ability to work onsite in Nashville, TN required.
- Because the center operates 24/7, the Quality Specialist must be able to support quality monitoring across multiple shifts-including evenings, weekends, and holidays.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides rea...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:06
-
Description & Requirements
Maximus is looking for a Managing Director to lead strategic expansion within our Consulting Services practice.
This executive-level role will shape the future of public sector consulting, with a focus on state and local Human Services and healthcare programs.
This role is ideal for a proven consulting leader with deep state and local level consulting experience and a strong record of scaling practices across multiple programs within HHS.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Lead strategic planning of the Consulting Services division to bolster Maximus' position as a leader in public sector consulting, especially in Health and Human Services programs.
- Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains.
- Develop go-to-market strategies for new service lines, partnerships, and geographic regions.
- Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus' consulting reach beyond traditional domains.
- Oversee the development and progress of business development including pipeline activities.
- Collaborate with Senior Leadership to set growth targets and monitor progress against set goals.
- Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus' mis...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:05
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:05
-
Description & Requirements
CDC INFO is the Center for Disease Control's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers Customer Service assistance via phone, email, or chat to provide the most up-to-date, dependable, consistent, and science-based health information on more than 750 health and COVID related topics.
*
*This position requires that you have the flexibility to work and 8-hour shift between the hours of 8:00 AM and 8:30 PM (Eastern Time), Monday - Friday and may require the occasional weekend or holiday.
*
*You will need to provide your own computer equipment (PC or laptop) during the training period (2 weeks)(Tablets, iPads, and Chromebooks are not permitted).
Once training is complete, the program will provide equipment for your use.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Customer service is the primary function
- Respond to incoming calls, emails, chats, SMS text, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Calls, emails, chats, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide requested information or task.
- Maintain up-to-date knowledge of CDC Public responses, procedures, and policies to provide accurate and current responses to inquiries, in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits and similar, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit Maximus CDC INFO, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of programs, and systems
Education, Responsibilities and Additional Requirements:
- High School diploma or GED required
- Minimum six (6) months customer service/administrative/call center experience required
- Must be able to speak, read and write English clearly and professionally
- Successful...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:05
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:04
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:04
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:03
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:03
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:03
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:02
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:02
-
Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:01
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Description & Requirements
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position requires an active Secret Security clearance or higher.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Job-Specific Minimum Requirements:
- Secret clearance or higher required.
- A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
- 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers.
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
- 3 years of experience with bug tracking software (Jira).
- 3 years of experience testing web-based applications.
- 3 years of experience participating in software development programs or projects.
- 3 years of experience utilizing TypeScript with Angular or React.
- Practical experience developing in a cloud environment.
- Practical experience developing in containerized environments like Kubernetes or Docker.
- Experience with integrating data from unclassified to classified application deployments.
- 5 years of experience with Jenkins and GitLab.
- 5 years of experience with at least five (5) of the following:
- NPM
- Cypress.io
- esbuild
- Bun
- Apache Tomcat
- Maven EXP
- SonarQube
Additional Required Qualifications for Front-End Software Developers:
- 3 years of recent and relevant experience performing front-end web design and development.
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-01-25 07:18:01
