-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:28
-
Join the operations team driving success for our clients and JPMorganChase within Fund Services.
As a Fund Servicing Analyst within the Fund Services organization, you will execute routine fund servicing transactions with accuracy and care.
You'll collaborate with partners to support smooth day-to-day operations and help strengthen the team's service model.
You'll use active listening and thoughtful questioning to understand and respond to client needs.
You'll also contribute ideas that improve processes, reduce risk, and increase operational resilience.
Job responsibilities
* Execute routine fund servicing transactions, ensuring accuracy and adherence to established procedures
* Partner with operations teams to streamline workflows and improve efficiency
* Apply strong risk awareness and follow cybersecurity practices to help safeguard information and systems
* Use active listening and questioning to understand client needs and support effective resolution
* Support continuous improvement efforts using innovation and design thinking approaches to enhance processes and platform resilience
Required qualifications, capabilities, and skills
* Baseline knowledge (or equivalent practical expertise) in fund servicing operations
* Ability to execute routine transactions accurately and consistently in a process-driven environment
* Demonstrated active listening and questioning skills to understand needs and clarify requirements
* Experience contributing to process improvements or continuous improvement initiatives
* Strong collaboration skills and ability to work effectively with cross-functional partners
* Risk and control mindset, including adherence to information security and cybersecurity practices
Preferred qualifications, capabilities, and skills
* Experience applying innovation or design thinking methods in an operations environment
* Demonstrated success influencing process improvements through partnership and communication
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, o...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:28
-
Build a best-in-class learning hub that helps customers strengthen financial health through an intuitive, accessible, and discoverable site experience.
As a Marketing Sr Associate Site Design Lead for the Chase Money Skills hub, you will own the user experience and content design system, ensuring the site is easy to navigate, accessible, and structured for discoverability across organic and AI-driven experiences.
You will translate editorial priorities into scalable templates, navigation models, and on-site journeys that support multiple content formats and enable the hub to serve as a destination for Marketing, Public Relations, and Social channels.
JOB RESPONSIBILITIES
* Define and evolve hub information architecture, navigation, taxonomy, and content hierarchy to make content easy to browse and find.
* Design learning journeys such as topic hubs, learning paths, and "start here" flows that meet customer needs across content formats.
* Create and maintain a scalable library of page templates and modular fragments for articles, resources, videos, and interactive tools that promotes consistency and clarity.
* Partner with editorial to standardize page structure for discoverability, including headings, summaries, internal linking patterns, and metadata guidance.
* Build and enforce content design standards that improve readability, scan-ability, accessibility, and mobile-first behaviors.
* Collaborate with delivery partners, editorial and studio teams, and controls and approvals stakeholders to ensure designs are buildable, governable, and easy to publish at scale.
* Manage agency and vendor relationships by scoping work, managing budgets, negotiating timelines and deliverables, and ensuring quality execution.
* Use research, performance insights, and feedback to prioritize and deliver continuous UX improvements and maintain a measurable UX backlog.
REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS
* 5+ years of experience in UX design, product design, content design, or digital experience design for content-rich sites.
* Demonstrated experience building scalable information architecture, navigation, and template systems.
* Strong collaboration with editorial/content teams and ability to translate editorial priorities into durable design patterns.
* Experience designing for accessibility and improving usability across devices, including mobile-first behaviors.
* Ability to define success metrics and use site performance insights and feedback to improve experience outcomes.
* Experience working with governed workflows, controls, and approvals in regulated or highly reviewed environments.
* High energy, solutions-oriented approach to managing multiple initiatives.
* Proven relationship development, negotiation, and vendor management skills.
PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS
* Expertise in UX/IA, content design, design systems, and prototyping...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:27
-
Join a global team at JPMorgan Chase where your expertise in data governance and relationship management will help shape the future of Risk Management & Compliance.
The Risk Management & Compliance Chief Data Office (CDO) plays a pivotal role in keeping JPMorgan Chase strong, resilient, and forward-looking.
You will be part of a multi-year journey to achieve best-in-class data governance across the firm.
As a Vice President in the Risk Management & Compliance Chief Data Office, you will partner with global teams to run data governance operations and support Data Owner organizations.
You will help Risk Management & Compliance meet firmwide data management standards and regulatory requirements while delivering value to Risk stakeholders.
Additionally, you will translate complex data risk topics into clear, compelling stories for senior audiences, using strong analytical and visualization skills.
You will have the opportunity to lead strategic initiatives, innovate, and collaborate in a dynamic environment.
Job Responsibilities
* Drive relationship management activities for Corporate Risk Functions and CIB Risk Data Owner organizations, leveraging expertise in business and data risks to influence key decisions and outcomes.
* Build, maintain, and continuously improve end-to-end delivery of Data Governance Operations for Risk Management & Compliance Chief Data Office, including Risk Management & Compliance Inventory Management, Data Risk Metrics Production, Firmwide Data Strategy Objectives & Key Results (OKRs), and Risk Management & Compliance Data Management Council execution.
* Demonstrate thought leadership and represent Risk Management & Compliance Chief Data Office in Risk Management & Compliance and Firmwide Data Risk working groups and implementation forums, influencing operating models and procedures and translating outcomes into actionable steps for Data Owner organizations.
* Organize and lead meetings, working sessions, and project management activities with key stakeholders, tracking milestones, dependencies, risks, and issues
* Collaborate with business, technology, and control teams to implement Data related initiatives (for example, Data Governance Lifecycle, Firmwide Data Strategy initiatives).
* Prepare high-quality materials for senior stakeholders, including Risk Management & Compliance Control Committees and the Risk Management & Compliance Data Management Council.
* Ensure ongoing compliance with firmwide data management policies, standards, and regulatory requirements, and contribute to continuous improvement of the Risk Management & Compliance data governance framework
Required qualifications, capabilities, and skills
* Minimum 5 years of experience in data, risk management, or financial services, with demonstrated experience managing risk and governance in data-intensive environments
* Proven ability to collaborate effectively across teams, functions, and regions
* High ...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:26
-
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Required Qualifications, Capabilities, and Skills
* Three plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
* Experience with and in-depth knowledge of the equity and fixed income...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:26
-
Join a dynamic team dedicated to transforming the employee dining experience at JPMC.
As the Head of Employee Dining, you will play a pivotal role in shaping innovative, high-quality, and affordable dining solutions for our employees and clients across the US and Canada.
This is a unique opportunity to lead strategic initiatives, collaborate with top industry partners, and drive excellence in service delivery.
Your expertise will help set new standards in workplace hospitality, making a meaningful impact on our organization's culture and employee satisfaction.
Be at the forefront of redefining how dining enhances the workplace experience.
As the Head of Employee Dining in the Amenity Services organization, you will lead the strategy and execution of dining programs across JPMC's US and Canadian locations.
You will collaborate with cross-functional teams, vendor partners, and executive leadership to deliver best-in-class café, coffee, catering, and pantry services.
Your role will focus on integrating the latest retail and food trends, driving transformation, and ensuring a seamless, inclusive experience for all employees and clients.
You will champion innovation, efficiency, and continuous improvement in every aspect of our dining services.
Job Responsibilities
* Lead the development and execution of the Employee Dining strategy across the US and Canada.
* Productize the Café program in partnership with the Amenity Services Product Manager.
* Serve as the subject matter expert for café operations and industry relationships.
* Support the design and implementation of upgrades and construction projects for new and existing dining locations.
* Deliver and maintain brand standards while overseeing metric reporting and supporting construction initiatives.
* Develop and enforce US café standards to ensure first-class service and regulatory compliance.
* Collaborate with vendor partners on global standards, concept development, menu innovation, and implementation.
* Provide leadership on technology innovation and integration within dining programs.
* Analyze market trends, competitive landscape, and industry innovations to define program strategy.
* Manage relationships with all dining vendors, ensuring performance against contractual requirements.
* Oversee budget management, cost controls, and business case reviews to support strategic initiatives and program effectiveness.
Required Qualifications, Capabilities, and Skills
* Possess at least 10 years of experience in the hospitality industry, with expertise in retail, coffee, and food and beverage operations.
* Manage remote teams at varying levels of experience.
* Demonstrate excellent oral and written business communication skills.
* Utilize advanced skills in Microsoft Word, Excel, and PowerPoint.
* Develop and implement long-term program strategies.
* Apply strong project management abilities to drive ini...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:25
-
Bring your Expertise to JPMorgan Chase (JPMC).
As part of Risk Management and Compliance, you help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President on the Corporate and Investment Bank (CIB) Appraisal team, you administer the appraisal review process for complex commercial and multifamily properties.
Job Responsibilities
* Engage and review external appraisals on moderate to complex commercial and multifamily residential properties in connection with real estate related financial transactions
* Review and analyze real estate valuation appraisal reports in compliance with Uniform Standards of Professional Appraisal Practice (USPAP), Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA) and internal appraisal requirements
* Completion of appraisal reviews to JPMC's minimum appraisal and evaluation standards and appropriate regulatory guidelines
Required Qualifications, Capabilities and Skills
* State Certified General Real Estate Appraiser
* 10+ years of appraisal experience and 5+ years of experience reviewing complex commercial appraisal reports
* Extensive experience in appraising and/or reviewing a wide variety of commercial and multifamily residential property types
* Real estate appraisal courses equivalent to those required for the MAI designation
* Excellent mathematical and communication skills, both verbal and written Proficiency with Microsoft Office suite and Argus (and/or Argus Enterprise) products
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree
* An MAI or equivalent professional appraisal designation
* Previous work experience in a banking/regulatory environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, o...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:24
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Torrance, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:24
-
Help shape the future of payments at JPMorganChase .
Your effort and ideas will drive real change for millions of customers in client banking, automated technology and more.
And working here means you have the ambition to shape the future.
Where people inspire excellence, leaders invest in your growth, tools and technology amplify your skills, and our scale multiplies your impact.
This is what happens when you join JPMorganChase, where ambition meets possibility.
As a Senior Product associate in digital Channels Middleware Platforms team, you contribute to the team by leveraging your expertise in platform product management to build new and extend current platforms to deliver fast, accurate and relevant customer experience.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our platform-first products and ongoing success with a strong commitment to scalability, resiliency, and stability.
Job responsibilities
* Partners with the Product Manager to identify new platform product opportunities that reflect the needs of our customers and the market through user research and discovery.
* Considers and plans for upstream and downstream implications of new platform product features on the overall product experience.
* Develops and maintains healthy forward-looking backlog, publishes quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery
* Writes the requirements, epics, and user stories to support product development.
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Work with engineering and architecture to drive solution design for capabilities and think platform / capability first while developing products
* Works with all cross functional stakeholders to ensure that timelines and dependencies are effectively managed, blockers and risks are surfaced at a timely manner while ensuring that the firm's controls, risks and compliance requirements are effectively managed
* Analyzes, tracks, and evaluates product and platform metrics and uses that to influence roadmap / backlog
* Create presentations and documentation, including product feature release updates.
Communicate with senior leadership and promote product features to align with strategic goals.
Required qualifications, capabilities, and skills
* 3+ years of experience in product management (with experience in platform product management)
* Knowledge of the product development life cycle including discovery, solution design and iterative development / rollout strategy
* Proven track record of maintain and prioritizing backlogs
* Knowledge of data analytics and building backlogs in a d...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:23
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:23
-
Deliver data-driven insights that shape global network strategy and profitability-while gaining direct exposure to senior leaders, including the Head of the Payment Network Office.
As a Business Analyst in Payment Network Office, you will be accountable for providing data-driven strategic insights that help drive our international Network strategy.
This includes topics such as network fees, rules, new products, interchange, merchant profitability, and merchant sales trends.
You will also partner across the firm on strategic initiatives that directly drive profitability.
You will have significant opportunity to network across many different functional groups, geographies, and will have direct exposure to the Head of the JPMC Payment Network Office along with other senior leaders.
Payments is a rapidly evolving, high-profile space and JPMorgan Chase (NYSE: JPM), as one of the industry's largest and most important players, has an enormous opportunity to shape its future.
The Payment Networks Office is at the nexus of these exciting developments by redefining our relationships with our Network partners (Visa, MasterCard, Discover, American Express, etc.).
Job responsibilities
* Analyzing consumer, merchant, network, and industry data; helping to solve problems and making recommendations for action
* Influencing and shaping strategy international Network strategy
* Validating data; Identifying underlying causes of data discrepancies
* Articulating insights to senior management
* Optimizing existing data environments and creating new datasets
* Proactively identifying ways to improve processes and procedures
* Creating new python scripts to automate operational processes
* Utilizing AI Agents to help with processing data and automating workflows
* Driving an environment of risk controls; escalating issues to senior management as needed
* Understanding the payments industry and staying abreast of current market environment and trends
Required qualifications, capabilities, and skills
* 3+ years of experience in the Consumer Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
* 3+ years of experience in data analytics and modeling skills, including strong proficiency with Excel
* Working knowledge of payment network fees and interchange
* Background in billing reconciliations
* Superior attention to details and process / project management skills
* Strong presentation (oral and written) skills.
Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
* Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
* Working knowledge of Analytical Tools / Coding (SQL, SAS, R, Tableau, Snowflake, Python, AI)
Preferred qualifications, capabilities,...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:22
-
As an Executive Director, General Manager in Chase's Wires, International, and Blockchain Payments product, you will own the strategy and operational performance for one of Chase's most critical and complex payment rails.
You will lead across strategy and planning, operations strategy, issue management, and controls-partnering with executives and cross-functional leaders to drive outcomes that matter for customers, the business, and the broader financial system.
In this role, you will operate with urgency, command executive-level communications, and translate competitive, regulatory, and customer insights into a clear roadmap and measurable results.
Job Responsibilities
* Own the wire strategy, multi-year roadmap, and OKRs/KPIs across customer experience, resiliency, operational performance, risk, delivery, and financial outcomes aligned to business objectives and customer needs
* Lead strategy and planning, supporting trade-off decisions with financial rigor, and partner with product development team to own the end-to-end wire product book of work across intake, prioritization, sequencing, and outcomes tracking
* Define and drive the operations strategy for wires, aligning product direction with operational capabilities and servicing models, and establishing governance rhythms with key partners across product, operations, risk, legal, compliance, and others to drive decisions, delivery, and servicing performance
* Lead Controls governance for the wire product, embedding risk and compliance rigor into product and operational changes-including change governance, monitoring, and escalation paths-while driving control uplift to reduce repeat incidents, complaints, and operational exceptions
* Handle executive wire escalations and provide leadership for P1/P2 incident support, including rapid cross-stakeholder coordination, high-quality customer and executive communications, and structured post-incident action tracking to prevent recurrence
* Maintain strong visibility and formal tracking of competitor performance and developments across FinTech and international payments competitors and translate insights into strategy, positioning, and roadmap
* Own Voice of Customer reporting and action plans, using complaint trends, servicing signals, and root cause analysis to prioritize operational and process improvements, and ensure measurable remediation outcomes are tracked and delivered
Required qualifications, capabilities, and Skills
* 10+ years of product management or general management experience for a complex product or platform, with significant experience in payments, retail banking, or financial services
* Domain expertise in wire transfers or retail payments across, processing, servicing, investigations, corrections, and operational workflows
* Strong analytical capabilities with demonstrated ability to tie decisions to financial outcomes, P&L performance, and customer metrics
* Proven a...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:21
-
Job Description
Corporate Technology Finance & Business Management (F&BM) seeks a high-performing Vice President to drive Business Management for Technology.
Reporting to the Corporate Data Analytics Services (CDAS) Business Manager Lead, this role owns end-to-end financial and business management disciplines, including planning and forecasting, portfolio/investment governance, headcount and vendor oversight, financial controls, executive reporting, and strategic analytics.
You will partner closely with senior Technology leaders to improve outcomes, strengthen transparency, and advance operational efficiency across the organization.
As a Vice President within Corporate Technology Finance & Business Management (F&BM), you lead business management processes and end-to-end financial management for an assigned product portfolio.
Job Summary
Corporate Technology Finance & Business Management (F&BM) is seeking a high-performing Vice President to lead business management processes and end-to-end financial management for an assigned product portfolio.
The role owns monthly outlooks and forecast submissions, drives financial governance and controls, and partners closely with the CDAS Technology Leadership team, Finance & Business Management leads, Project Management Offices, Procurement & Sourcing, Global Real Estate, HR, and other key stakeholders.
The ideal candidate brings a solutions-oriented mindset, strong influencing skills in a matrixed organization, and a proven track record across Finance & Business Management, Business Strategy & Development, Program Management, Financial Controls, and Business/Technology.
Success requires agility to manage varying levels of complexity and peak demand, comfort reprioritizing in a fast-paced environment, and the ability to build strong relationships to strategically plan and execute agendas, projects, action items, and deliverables.
Job Responsibilities
* Own end-to-end business management across budget planning, monthly forecasting and reporting, investment lifecycle governance, headcount planning and tracking, location strategy, vendor productivity tracking, run-rate analysis, expense monitoring, and cost recovery.
* Execute day-to-day Business Management deliverables for Corporate Technology aligned to leadership priorities; make business-as-usual decisions, influence stakeholders, determine the appropriate course of action, and escalate when necessary.
* Build trusted relationships with supported functions and clients; lead ad-hoc requests, prepare meeting materials, manage delivery requirements, and orchestrate monthly financial activities.
* Manage P&L expense oversight; perform variance analysis, drive follow-ups, and synthesize insights for effective communication and presentation to management.
* Oversee and manage data inputs for investment governance across the product domain, including mapping and maintaining the end-to-end system dependencies of the data model.
...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:21
-
Help shape how we understand the economy through data.
In this role, you'll work with macroeconomic and financial datasets to uncover emerging trends, explain what's driving them, and communicate insights clearly.
You'll have the opportunity to grow your analytics toolkit while partnering with experts across data science and economics.
Join a team that values curiosity, rigor, and impact.
Job Summary
As a Data Scientist within the Center for Economic Intelligence, you will help drive analytics workflow and development by deploying modern approaches to data design, modeling, analysis, and visualization of macroeconomic and financial data.
You'll join an organization focused on developing a holistic internal and external view of the financial well-being of consumers and businesses using internal and third-party data.
You'll collaborate with Data Scientists, Economists, and Econometricians to identify emerging trends and the economic relationships behind them.
You will communicate findings with clear narratives and strong data support to inform decision-making.
During a period of heightened macroeconomic uncertainty, identifying early signals in income, spending, savings, and credit is especially important.
You'll contribute to a team culture that prizes attention to detail, thoughtful debate, and delivering results at pace.
You'll also help translate complex analyses into presentations for senior stakeholders, sponsors, and colleagues.
Job Responsibilities
* Recognize and communicate meaningful trends and patterns related to consumer and business health
* Collaborate with Data Scientists, Economists, and Econometricians to explore trends in income, spending, savings, and credit
* Apply advanced analytical techniques to develop detailed explanations of broader economic trends
* Identify and validate data sources while assessing data quality and fitness for purpose
* Translate analytical results into clear, concise insights backed by strong data support
* Contribute critical thinking and attention to detail in a fast-paced, results-oriented environment
* Develop presentations that summarize key messages for senior management, sponsors, and colleagues
* Promote continuous learning by bringing new ideas and perspectives that strengthen team thinking
Required Qualifications, Capabilities, and Skills
* Four years of experience in a business strategy and analytics role
* Bachelor's degree in a related field
* Substantial SQL experience
* Strong experience with at least one of the following: Python or R
* Strong written and verbal communication, with the ability to frame messages for different audiences
* Strong critical and analytical thinking skills
* Ability to work independently and manage shifting priorities and projects
* Strong attention to detail while retaining a big-picture perspective
* Strong experience using analytical tools and techniques to extract m...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:20
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III - Android at JPMorgan Chase within the Commercial and Community Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Customer-focused mindset, taking pride in creating an informative data-driven journey.
* Ability to understand requirements and translate them to efficient code.
* Experience in Kotlin, RxJava, LiveData, all mobile UI fundamentals, from layout to animations, and Restful API integration and Java
* Experience in Unit testing and functional testing libraries like Mockito , Espresso.
* Experience with distributed systems, caching, and persistence solutions.
* Ability to troubleshoot and identify the root cause of issues under time pressure.
* Experience building localized, multi-tenant solutions.
* A Strong experience with Data Structures and Multi-Threading.
* Understanding of architectural patterns such as MVP and MVVM, application design patterns - Gang of Four patterns.
* Understanding of build systems such as Gradle, Jenkins.
Preferred qualifications, capabilities, and skills:
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
* Enthusiasm for automated testing
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad ran...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:19
-
Job Responsibilities -
* Contribute to the transformation and modernization of our data environment to serve the analytical and reporting needs of the CCB Home Lending Finance Organization.
* Execute and take ownership of operational processes with an emphasis on accuracy and timeliness of meeting deliverables on prescribed timetables / calendars.
* Identify hidden problems and patterns in home lending data proactively and use those insights to drive process improvements.
* Conduct detailed reconciliation of results between home lending data systems.
* Work with IT to migrate to production the developed solutions and act as an SME/escalation point for the deployed solutions.
* Provide a high level of responsiveness to ad-hoc requests, \"what-if\" scenario data analytics, and regulatory inquiries related to home lending.
* Participate in requirements gathering sessions with varying levels of leadership, complete detailed project planning utilizing JIRA to record planned project execution steps.
* Partner with the Technology Team to design and deliver data domains into the Finance Data Mart that brings together essential home lending data categories to enable the Finance function to support their analytical and reporting needs.
* Source and maintain the Financial and Operational data required to transform and maintain Home Lending reporting.
* Become a subject matter expert in our home lending financial reporting platforms and support team members in becoming more proficient themselves.
Required qualifications, capabilities, and skills-
* Bachelor's degree in MIS, Computer Science, Finance, Accounting, or other related area with relevant work experience.
* 5+ years of experience in data analytics, architecture, or financial reporting systems, preferably within home lending or mortgage banking.
* Experience with relational databases optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses.
* Experience with business intelligence analytics and data wrangling tools
* Domain Knowledge: Deep understanding of the home lending or mortgage banking industry.
* Data Quality Management: Understanding of strategies and tools for data profiling, cleansing, and validation to maintain high data quality.
* Demonstrated experience delivering process improvement or automation.
* Highly motivated, self-directed, curious to learn new technologies, strong team player.
* Strong analytical and problem-solving ability; Excellent written and verbal communication skills.
* Experience in reporting development and testing, and ability to interpret unstructured data and draw objective inferences given known limitations of the data.
* Strong knowledge and experience with data management, data lineage, data dictionaries, and making data discoverable.
Preferred qualifications, capabilities, and skills-
* Experience with Spark SQL or ot...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:19
-
Join our dynamic team where you'll help shape the future of Commercial & Investment Bank (CIB) operations.
You'll collaborate with senior leaders and partners across multiple functions, using your analytical skills to drive impactful business decisions and support high-profile transformation efforts.
As a Senior Associate in Finance & Business Management (F&BM) for the Client Onboarding & Documentation team, you will play a pivotal role in supporting major initiatives and AI for Operations projects.
You'll provide thought leadership, develop business cases, and deliver data-driven insights that empower senior management to achieve strategic objectives.
Our team values collaboration, innovation, and transparency, making your contributions essential to optimizing business performance and driving transformation.
Job Responsibilities:
* Partner with senior leaders to develop product investment business cases and KPIs for transformation efforts.
* Utilize large and complex datasets to conduct portfolio analyses and drive investment opportunities.
* Analyze and monitor operational throughput to identify efficiency opportunities.
* Provide quantitative and qualitative analysis to support optimization decisions.
* Assess KPI trends and create impactful analysis to assist in developing business strategy.
* Lead data-driven analyses to provide transparency and enable decision-making.
* Structure complex problems into simple, easy-to-understand frameworks.
* Design management reporting packages to communicate business results transparently.
* Create executive-level presentations using PowerPoint PitchPro+.
* Communicate directly and effectively with all levels of the organization.
* Collaborate and partner with peers across business and staff areas to achieve goals.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree.
* Minimum 5 years of experience in financial data analysis and storytelling.
* Strong PowerPoint, Excel, and Word skills.
* Ability to work collaboratively and develop strong partnerships at multiple levels.
* Strong presentation skills and ability to communicate initiatives effectively.
* Strong verbal and written communication skills.
* Ability to produce results in a fast-paced environment.
* Ability to interpret and present complex data.
* Strong attention to detail and solid work ethic.
* Highly motivated, proactive attitude, with a passion to learn and an inquisitive personality.
* Excellent problem-solving, critical thinking skills, and ability to work independently as a mature, organized team player.
Preferred Qualifications, Capabilities, and Skills:
* Experience achieving goals without direct control over all resources.
* Experience developing strong, positive relationships with business stakeholders.
*
*To be eligible for this role, you must be authorized to work in the United States.
We d...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:18
-
Join a collaborative team where you'll help deliver accurate, timely loan servicing support for clients and internal partners.
Bring your analytical mindset and focus on controls to drive solutions and improve processes.
Job summary
As a Loan Servicing Analyst in the Securitized Products Group Middle Office team, you support daily loan servicing activities including trade and risk support, collateral review, and borrowing base analysis while delivering strong client service and a controlled operating environment.
You partner closely with clients, custodians, trustees, and internal teams to resolve issues, respond to inquiries, and help improve processes and applications.
Job responsibilities
* Review loans pledged as collateral, prepare and analyze borrowing base calculations, and process advances and paydowns; maintain deal terms in loan and collateral systems.
* Update loan systems and collateral systems accurately and on time based on client activity.
* Resolve routine exceptions (for example, ineligible loans, sublimit issues, margin calls, and documentation exceptions) with clients and front office partners.
* Perform reconciliations and reporting at the deal and business level.
* Ensure compliance with audit, control, and quality requirements in day-to-day processing.
* Follow defined policies and procedures to maintain a controlled environment.
* Communicate with front office, trustees, clients, and internal teams to support clients, resolve issues, and respond to inquiries.
* Escalate and drive resolution of inquiries accurately and timely, and flex hours as needed based on business needs.
* Identify and report opportunities to enhance applications and processes.
* Participate in special projects and department initiatives as needed.
* Support application user acceptance testing activities.
Required qualifications, capabilities, and skills
* Bachelor's degree in Finance or Accounting or 4 years of equivalent work experience in trade support and loan processing.
* Strong analytical, problem-solving, and decision-making skills.
* Highly organized with strong attention to detail and a control-focused mindset.
* Ability to prioritize effectively and manage competing demands from clients and front office partners.
* Excellent written and verbal communication skills and the ability to build relationships with diverse stakeholders.
* Strong proficiency in Microsoft Excel, Word, and PowerPoint.
* Ability to work independently and collaboratively within a team environment.
* Experience reading and interpreting loan documentation (or closely related documentation-focused analytical experience).
* Ability to learn new products and processes quickly.
* Experience managing high-volume workflows and assignments to meet required service levels.
Preferred qualifications, capabilities, and skills
* Familiarity with automation tools such as A...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:18
-
Do you have 4 years prior experience with syndicated loan settlements or trading operations, with extensive knowledge of trade lifecycle and/or experience supporting a trading business? This is the team for you.
As a Trading Services Associate within the Distressed Loan and Special Product Support team at JPMorgan Chase, you will coordinate the execution of trade documents across multiple trading desks and lines of business.
The Distressed Loan and Special Product Support team sits within Wholesale Lending Services and is responsible for trade documentation for North America Credit Trading, Credit Liquidity Solutions, Global Emerging Markets, Commercial Bank, Credit Portfolio Group, and North America Credit Financing desks.
You will work closely with the respective desk and respective legal counsel to move trades through the process of execution.
Job responsibilities
* Settle loan, equity, or supply chain trading activity while working with the trading desk, clients, counsel and operations teams.
* Draft, review and understand both LSTA Standard and other legal documents including Trade Confirms, Assignment Agreements, and Purchase and Sale Agreements.
* Review and understand Credit Agreements and other relevant trade documentation.
* Manage heavy trade portfolio across all various lines of business while maintaining a clean aging profile.
* Monitor/track/report all escalated issues using appropriate workflow tools.
* Provide monthly/weekly/daily reporting to senior management for open trades and trading metrics.
* Communicate between stakeholders to execute trades smoothly and according to process and procedure.
Required Qualifications, Capabilities, and Skills
* 4 years prior experience with syndicated loan settlements or trading operations.
* Extensive knowledge of the trade lifecycle and/or experience supporting a trading business.
* Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions.
* Loan Trade Closing experience required.
* Experience with Clearpar and LoanIQ.
* Extremely detailed orientated with self-motivation and demonstration of initiative.
* Excellent analytical skills.
* Excellent oral and written communication skills.
* Keen to question everything and understand the detail behind the numbers and/or process.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eli...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:17
-
Make an impact by helping deliver a seamless equipment finance onboarding experience for our customers.
You will partner across teams to remove friction, strengthen quality, and drive improvements that help the business move faster with strong controls a nd accuracy, guiding according to policies and procedures.
Job summary
As an Equipment Finance Loan Origination Associate II in Equipment Finance Onboarding, you guide and support a production team to deliver an exceptional customer experience.
You partner with leadership to implement transformation initiatives, serve as an escalation point, and reinforce priorities that support the equipment finance strategic plan as responsibilities evolve with business needs.
Job responsibilities
* Serve as a point of contact for the segments and roles supported, managing pipeline priorities
* Address transaction processing escalations and participate in deal team meetings
* Resolve quality control escalations and partner with the quality control team to recalibrate onboarding processes
* Foster partnerships across onboarding sites, operations, sales, bankers, legal, asset teams, structuring, and underwriting to manage workflow and service levels
* Monitor workflow and support adherence to service level expectations to deliver a consistent customer experience
* Develop, draft, and maintain job aids to support onboarding transformation
* Identify and implement training opportunities based on data quality and accuracy, guiding the team according to policies and procedures
* Promote a culture of continuous improvement by encouraging new ideas and empowering the team
Required qualifications, capabilities, and skills
* Minimum of 4 years of experience in equipment finance, loan origination, or related operations
* Demonstrated ability to lead and guide teams in a fast-paced environment
* Strong communication and partnership skills across multiple business functions
* Experience resolving escalations and managing priorities
* Proven ability to drive process improvements and transformation initiatives
* Proficiency in workflow management and adherence to service level agreements
* Ability to develop training materials and job aides
* Attention to detail and commitment to data quality
* Flexibility to adapt responsibilities as business needs change
* Experience working with cross-functional teams
* Willingness to become a subject matter expert in equipment finance products
Preferred qualifications, capabilities, and skills
* Experience with syndicated and bilateral leases and loans
* Background in commercial or private banking operations
* Knowledge of asset types such as aircraft, marine, and rail
* Experience with global operations teams
* Familiarity with structuring and underwriting processes
* Advanced problem-solving and analytical skills
* Experience implementing transformation ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:13
-
Help protect customers and strengthen JPMorganChase by turning data into smarter, fairer collections decisions.
In this role, you'll sit at the intersection of analytics, strategy, and risk-shaping initiatives that improve outcomes and reduce losses.
You'll be empowered to challenge the status quo, dig into root causes, and influence senior stakeholders.
If you're curious, proactive, and motivated by measurable impact, this team offers a fast-paced environment with meaningful responsibility.
As a/an Risk Management - Collections Strategy - Associate in the Collections Pre Charge-off Team (Cards), you drive analytics and risk monitoring that support responsible growth and long-term performance.
You will identify performance trends, diagnose drivers of change, and translate complex insights into clear, actionable recommendations for senior leadership and cross-functional partners.
You'll also help strengthen the risk management framework by ensuring monitoring, reporting, and process improvements align to established risk parameters and regulatory expectations.
Job Responsibilities:
* Develop comprehensive analytics to measure, evaluate, and challenge key collections and pre charge-off initiatives
* Independently generate data-driven solutions that improve strategy performance and risk outcomes
* Partner with cross-functional teams to assess trends and deliver insights across the collections lifecycle
* Analyze large behavioral datasets using statistical and data mining techniques to uncover patterns and opportunities
* Perform root cause analysis to explain performance movement and isolate key drivers
* Translate complex findings into practical recommendations with clear business implications and trade-offs
* Prepare detailed risk monitoring and performance reporting for senior management and key stakeholders
* Present insights and recommendations to multiple levels of management with concise, compelling narratives
* Support the development and maintenance of the risk management framework, including controls, monitoring, and documentation
* Ensure work aligns with regulatory requirements and internal risk standards
* Monitor internal/external signals (behavioral data, industry trends, regulatory changes, and best practices) to continuously improve processes
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree or higher in a quantitative discipline (e.g., Finance, Statistics, Economics, Mathematics, Operations Research, or related field)
* Minimum 2 years of analytics experience, including trend analysis and performance measurement in a business context
* Demonstrated ability to logically structure ambiguous problems and execute end-to-end analyses with strong attention to detail
* Proficiency using quantitative methods (e.g., statistical analysis, segmentation, regression, or related techniques) to inform decisions
* Experience applying data min...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:12
-
Help shape how a leading Cards business identifies emerging risk and improves customer outcomes-before charge-off.
You'll turn complex collections data into clear, actionable strategy that influences senior decisions and drives measurable performance improvement.
Partnering across teams, you'll challenge assumptions, elevate monitoring, and strengthen risk discipline through best-in-class analytics.
This is a high-visibility role for a curious, rigorous leader who thrives in fast-paced, data-driven environments.
As a/an Risk Management - Collections Strategy - Vice President in the Collections Pre Charge-off Team (Cards), you will own analytics and risk monitoring that help ensure the business operates within established risk parameters while delivering long-term performance goals.
You'll independently develop insights, diagnose performance trends, and translate findings into practical recommendations for senior leaders and key stakeholders.
You'll also lead the development and delivery of MIS and reporting solutions to ensure performance and risk signals are timely, accurate, and decision-ready.
This role offers the opportunity to influence strategy, improve operational performance through root-cause diagnostics, and continuously enhance risk management processes through new tools, methodologies, and external perspective.
Job Responsibilities:
* Develop comprehensive analytics to measure, evaluate, and challenge key collections initiatives and performance outcomes
* Identify emerging trends and performance shifts using statistical, quantitative, and data-mining methodologies
* Analyze collections data to deliver diagnostics, insights, and opportunities for strategy and process improvement
* Conduct root-cause analyses to isolate drivers of performance and quantify impact (e.g., processes, customer behavior, policy, macro factors)
* Generate clear, actionable recommendations that inform senior leadership decisions and prioritize high-value actions
* Prepare detailed risk monitoring materials and performance narratives tailored to senior management and stakeholder needs
* Present findings, insights, and strategic implications to multiple levels of management with clarity and confidence
* Lead the design, build, and delivery of MIS dashboards and reporting solutions that enable timely risk and performance management
* Partner across functions to align on definitions, monitoring frameworks, measurement approaches, and implementation plans
* Monitor internal and external behavioral signals, industry trends, regulatory changes, and best practices to continuously improve risk management processes
* Drive continuous learning and adoption of new tools and technologies to enhance analytical rigor, speed, and scalability
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree or higher in a quantitative discipline (e.g., Finance, Statistics, Economics, Mathematics, Operations...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:10
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
* Dive deep to understand customer needs and specifically challenges related to site reliability and build a product roadmap that optimizes their experiences.
* Manage multiple, sometimes competing priorities.
* Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.
* Establish mechanisms across IT and Partners to improve the customer experience.
* Distill complex and ambiguous technical problems to their core elements.
* Develop recommendations based upon data.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationship...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:09
-
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in Community Investment Bank, you will play a leadership role in Problem management ensuring the operational stability, availability, and performance of our production services.
Critical thinking, analytical reasoning to prevent incident themes recurrence while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
* Drives Root Cause Analysis (RCA) for incidents, ensuring thorough investigation and resolution, tracking impacts, problem ticket actions and defects or solutions addressing system gaps, implementing preventive measures and reporting summaries to executive, technical and client or business stakeholders.
* Drive solutions and process improvements that reduce incident and issue themes recurrence based on thorough thematic analysis, enhance service resilience, increase problem resolution rates and apply lessons learned across technology teams at scale.
* Identifies opportunities to eliminate or automate remediation of recurring issues and implement using Python and AI/ML based solutions to improve decision-making, driving data-driven insights improve overall operational stability of software applications and systems
.
* Collaborates with Development and Support teams to analyze, review, and facilitate changes or efforts to reduce Client impact, impact duration or Mean Time to Recover (MTTR) and mitigate operational risks in Production environments.
* Prepares for and support information for internal and external stakeholder forums, audits with comprehensive ITSM evidence, monthly metrics reports including key risk indicators, operational and compliance and ensure adherence to regulatory standards, separation of duties, and firmwide policies
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on problem-solving skills and proven ability to drive thorough Root Cause Analysis and service transformation.
* Proven experience in ITSM including Problem Management, Defect Management, Incident and Change Management while troubleshooting, resolving, and maintaining information technology services
* Demonstrated proficiency in strong decision-making capabilities and proven ability to identify problems and recommend solutions
* Proficient in building relationships from both customer and technology perspectives in a global organization with proven ability to influence stakeholders across cross-functional teams and drive results.
* Hands-on practical experience developing solutions using Python for problem management automation and utilizing Tableau, AI and mac...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:09
-
Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job summary
As an Associate on the Wholesale Credit Risk Product Data Governance Team, you collaborate with technology partners, subject matter experts, and stakeholders to develop and implement a comprehensive data strategy.
You help ensure data integrity, quality, and accessibility across the organization.
You will have the opportunity to drive impactful data initiatives, foster strong partnerships, and contribute to the firm's resilience and growth.
Job responsibilities
* Publish data products and assets into cloud environments
* Identify owners of data products and coordinate cloud publication
* Establish data contracts to ensure clarity and accountability, and resolve data quality issues efficiently
* Standardize data operational models for consistency across Lines of Business
* Identify and define strategic sources of data
* Automate data enrichment using systemic feeds or Large Language Models
* Define schema for data assets and publish data lineage
* Establish a robust data quality program for business and technical needs
* Monitor and report data level KPIs across products
* Address and remediate regulatory requirements with product teams
* Define ownership of data inputs, enrichment, changes, and outputs
Required qualifications, capabilities, and skills
* Bachelor's Degree in a relevant field
* 5 years of relevant work experience in Credit Risk, Data Strategy, Data Management, or Data Governance
* Strong written and verbal communication skills for executive-level communications
* Excellent organizational skills and attention to detail with strong data analysis, problem-solving, and project management skills
* Proven ability to collaborate and build strong partnerships
* Intellectual curiosity and ability to learn quickly, with a high degree of initiative and self-direction
* Experience leading cross-functional data initiatives with multiple stakeholders
* Ability to drive consensus and deliver in a matrix organization
* Experience using data and metrics to drive decisions
* Proficiency in process re-engineering
* Strong knowledge of SQL, and a good understanding of Data Modeling best practices
Preferred qualifications, capabilities, and skills
* Experience within large Financial Services firms and domain knowledge in Credit Risk
* Agentic AI knowledge for data mining
JPMorganChase, one of the oldest financial ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:07
