-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:38
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:37
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:36
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:36
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:35
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:35
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:34
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:33
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:33
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:30
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:28
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:27
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:25
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:23
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:21
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:20
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:19
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:19
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:18
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Long Beach, US-CA
Salary / Rate: 17.15
Posted: 2026-05-16 08:44:18
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:17
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Minot, US-ND
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:15
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:14
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:12
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Experience, Education and Skills Requirements:
- Minimum six (6) months customer service/administrative /call center experience is required.
- Must be able to speak and write English clearly and professionally.
- Successfully complete the Customer Service assessment.
- Highly effective communicator with strong ability to provide an excellent empathetic customer experience
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer
service skills.
- Experience working with a PC, MS Word and Outlook required.
- Must demonstrate excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team, as well as independently.
- All CDC INFO personnel will be required by contract to undergo periodic program update training as the
program changes.
- All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure
- Previous experience with phone systems, and headset preferred.
- Must be able to work from home and comply with remote working policies and requirements
- Flexibility-Required to work occasional holidays and / or weekends if business needs arise.
- Must be flexible to work to work alternate schedules
Please note: This position requires that you provide your personal computer device (laptop or PC) during the training period.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web C...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-16 08:44:10
