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The Registered Nurse will perform medical necessity reviews for Initial and Concurrent authorization requests for Home Health services.
Responsibilities include but are not limited to:
* Medical Necessity Review for Initial and Concurrent Review authorization requests.
* Development, evaluation and coordination of an individualized plan of care for each patient.
* Monitor progress toward desired care outcomes; review the care plan in conjunction with the direct care providers.
* Facilitate a timely and safe discharge.
Minimum Education and Licensure Requirement:
* Current unrestricted Registered Nurse licensure.
* Associate degree or Bachelor Degree in Nursing preferred.
* Multistate license preferred.
Must hold license in state of residence.
Minimum Experience required
* Minimum 2 years clinical experience.
* Acute care, Home Health, SNF and/orRehab experience desired.
* Medicare/Medicaid managed care knowledge preferred.
* The position is telephonic/Work at Home.
* Hours: Monday - Friday; 8a-5p in current time zone; Position is full-time during core business hours with the ability to work any shift between 7 am and 7 pm CST.
* Availability for weekend rotation, on-call rotation, and holiday rotation required.
* The ability to sit at a desk 50% of the time and utilize the computer, telephone, and other office equipment, throughout the entire work day; walking and standing.
* Ability to perform dependable and reliable work schedule is essential.
Required Skills:
* Time-management : Ability to effectively manage one's time and resources to ensure that work is completed efficiently Excellent organizational skills.
* Communication : Ability to provide clear verbal and written information via in-person, email, and phone to customers, co-workers, and leadership.
* Critical-Thinking/Decision-making : Ability to choose a course of action or developing appropriate solutions by identifying and understanding issues, problems, and opportunities.
* Autonomy : Ability to work independently with little to no supervision.
* Proficient in computer literacy skills with ability to use and troubleshoot Microsoft Word, Excel, Outlook, and PowerPoint with the ability to type 30 wpm preferred.
* Experience using videoconferencing systems such as WebEx.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 30 - 50 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your wh...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:28
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Well-Being Strategist
Role Summary
The Well-being Strategist is a member of a nationally based team that provides market-level support to matrix partners, both new and existing, in developing and executing client well-being strategies.
Acting as a strategic resource, the strategist offers insights and consultation while collaborating with partners to support high-touch and complex U3000 accounts, prospects, and brokers.
Their focus is on designing and evaluating holistic well-being strategies that foster a healthy workplace culture and enhance overall vitality.
General Responsibilities
• Translate market-level data and value trends into actionable strategies for U3000 account teams, matrix partners, and brokers to support client well-being initiatives.
• Analyze health and well-being product reports to identify opportunities for improvement.
• Use segmentation data to generate population health insights.
• Serve as a trusted advisor on emerging well-being trends and the health promotion vendor landscape.
• Recommend best practices to engage diverse and geographically dispersed workforces.
• Collaborate with internal teams (Client Engagement Consultants, Account Executives, New Business Managers), brokers, and vendors to design and refine well-being strategies.
• Provide strategic consultation on complex client health and well-being initiatives.
• Coordinate across stakeholders to ensure cohesive and aligned well-being strategies.
• Advise on incentive design to enhance employee engagement in well-being programs.
• Partner with U3000 account teams and matrix partners to develop, implement, evaluate, and optimize innovative well-being projects.
• Promote inclusive strategies that support diverse client workforces across the marketplace.
• Leverage THI and data analytics to uncover market-level opportunities for health and well-being improvements.
• Support finalist presentations and prospective client meetings by offering strategic insights and competitive intelligence.
• Participate in broker roadshows to showcase Cigna's well-being capabilities.
• Demonstrate deep expertise in Cigna's well-being products, tools, and resources.
Qualifications
• Proven ability to develop well-being strategies and engagement solutions
• 5+ years of experience in health promotion/well-being strategy role(s)
• Experience working with government and education clients/brokers and working with sales partners.
• Industry certification (CHES, NWI, WELCOA, etc.) preferred
• Excellent oral and written communication skills
• Highly skilled in presenting data, critical thinking and influencing others
• Self-directed, with ability to successfully engage with internal and external matrix partners
• Must be willing to travel as needed (less than 30%) to support key client/broker/market meetings
• Candidate can live in Virginia, West Virginia, Maryland, DC, or Delaware.
If you will be working at home occasionally or permanentl...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:27
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The Registered Nurse responsibilities include but not limited to:
* Perform clinical and operational processes related to utilization review of pre-service and retrospective requests for Post-Acute Care services including but not limited to long term acute care, skilled nursing and inpatient rehab facilities.
* Responsible for reviewing the clinical record using evidenced-based guidelines, accurate and timely documentation and communication with health-care providers and Medical Directors for all assigned patients throughout the utilization review process.
* Assist with the coordination between providers and members.
Minimum Education and Licensure Requirements :
* Current unrestricted Registered Nurse licensure.
* Associate degree or Bachelor Degree in Nursing preferred.
* Multistate license preferred.
Must hold license in state of residence.
Minimum Experience Required :
* 2 years of clinical experience.
* 2 years' experience in utilization management preferred.
* Home health, SNF, and/or rehab experience preferred.
* Medicare/Medicaid managed care programs preferred.
* The position is telephonic/Work at Home.
* Hours: Monday - Friday; 9a-6p Central Time Zone; Position is full-time during core business hours with the ability to work any shift between 7 am and 7 pm CST.
* Availability for weekend rotation, on-call rotation, and holiday rotation.
* The ability to sit at a desk 50% of the time and utilize the computer, telephone, and other office equipment, throughout the entire work day; walking and standing.
* Ability to perform dependable and reliable work schedule is essential.
Required Skills :
* Time-management : Ability to effectively manage one's time and resources to ensure that work is completed efficiently.
Excellent organizational skills.
* Communication : Ability to provide clear verbal and written information via in-person, email, and phone to customers, co-workers, and leadership.
* Critical-Thinking/Decision-making : Ability to choose a course of action or develop appropriate solutions by identifying and understanding issues, problems, and opportunities.
* Autonomy : Ability to work independently with little to no supervision.
* Proficient in computer literacy skills with the ability to use and troubleshoot Microsoft Word, Excel, Outlook, and PowerPoint with the ability to type 30 wpm preferred.
* Experience using videoconferencing systems such as WebEx.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 27 - 41 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:26
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Accredo Specialty Pharmacy, part of Evernorth Health Services , is seeking a Staff Pharmacist Manager to join their team in Whitestown, IN.
This role is onsite at our office in Whitestown, IN.
This role is worksite dependent and can only be performed onsite.
The shift for this position is 8 am - 5 pm ET Monday through Friday.
May occasionally need to flex schedule to support business needs or respond to rare on-call patient needs.
For more than 30-years, Accredo has delivered dedicated, first-class care and services for patients.
We partner closely with prescribers, payers, and specialty manufacturers.
Bring your drive and passion for purpose.
You'll get the opportunity to make a lasting impact on the lives of others.
POSITION SUMMARY
As a Staff Pharmacist Manager at Accredo, you will be responsible for managing the day to day operations of a team of Pharmacists and Technicians and day to day operations including fulfillment/dispensing of specialty medication and related ancillary supplies.
Monitoring productivity and performance standards, plans and directs workflow and project assignments.
Overseeing production volume to ensure service standards are met.
Identifying and assisting in resolving recurring issues impacting team key metrics.
Providing input and recommendations for performance management and employee development.
Conducting hiring, training and evaluation of staff.
Responsible for team's adherence to corporate attendance and employment policies.
Recognizing and recommending operational improvements.
ESSENTIAL FUNCTIONS
* Manage day to day prescription dispensing in the fulfillment center.
* Schedule and monitor staff and day to day workflow.
Develop employee's skills, evaluate performance and provide feedback.
Oversees resolution of employee relations.
Conducts hiring, training and evaluation of staff.
* Develop, track and monitor employee's compliance to quality, service and production standards.
* Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
* Assist Senior Pharmacy Manager in monitoring costs to ensure compliance with cost to fill goals.
* Address staff concerns and day to day operational, system, customer service, quality and professional issues.
* Work in production as needed.
* Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Represents pharmacy operations in cross-functional meetings and projects.
* Other special projects and tasks as assigned.
QUALIFICATIONS
* B.S or Pharm.
D.
in Pharmacy
* Minimum of 3-years relevant experience
* Home Infusion/Specialty Pharmacy experience preferred
* Pharmacist License in good standing in the state in which the facility is located
* PC skills including proficiency in Microsoft office
* Good organizational ability; Strong attention to detail; Ability to work in fast-paced production environ...
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Type: Permanent Location: Whitestown, US-IN
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:25
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Position Summary
The position is responsible for dental provider recruitment and contracting as well as managing contracted provider relationships in our New England (CT, MA, NH, Upstate NY, VT, ME, RI) Conducts daily outreach to dental offices or providers to develop and maintain positive relationships with the purpose of negotiating a contract for participation in our dental networks.
Ability and willingness to travel frequently within the US including overnight stays.
Conduct quality reviews of Practitioner and/or Facility/Ancillary contracts.
Conducts comparison of contract data relative to provider data and/or demographic and reimbursement data submitted for processing.
Assesses the accuracy of provider data processed in accordance with documented and standard operating policies and procedures.
Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
Provides standard professional advice and creates initial reports/analyses for review.
May provide guidance, coaching, and direction to more junior members of the team in the Network Management Organization.
Job Responsibilities
Specific responsibilities include but are not limited to:
* Identifying, recruiting, contracting, and retaining qualified health care professionals in geographic area within established guidelines to meet health plan needs
* Achieve competitive and cost-effective contracts in assigned areas or assigned client/customer needs
* Negotiate contracts and recruit dental providers to become a Cigna network provider
* Explain plans, policies, and procedures to potential providers
* A point of contact for Providers who are contracted within a specified target market (for this position: CT, MA, NH, Upstate NY, VT, ME.
RI)
* Maintain positive relationships with health care professionals and their office staff extending high quality service
* Conduct negotiations and ensure the smooth operation and administration of provider agreements
* Support and retention of offices in our dental networks
* Complete onsite quality assessments
* Respond to provider inquiries, concerns, complaints, appeals and grievances
* Provide ongoing product education to dentists and their staff
* Work to achieve contract discounts with new providers and current providers through thoughtful negotiation
* Use data and facts to identify and overcome objections
* Prioritize and organize own work to meet deadlines, and reach established personal and department goals
* Conduct ongoing support to contracted providers in our networks via telephone or by personal relationship visits.
Qualifications
* High School Diploma or equivalent required; Bachelors degree preferred and/or equivalent work experience
* At least one year of experience in healthcare administration or provider relationship management, preferably experience working with Dental offices
* Stro...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:24
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The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality.
We seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives.
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.
RESPONSIBILITIES
* Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Services(PBS) benefits, mail-order pharmacies, or Medicare.
* Take calls back-to-back while toggling through several applications on multiple screens.
* Attend 100% of trainings and the first 90 days of employment.
* Update conversion requests and provide shipment status to members
* Facilitate transition of requested medications to home delivery
* Advocate for the member patient by placing phone calls, fax or other means to physician's office to obtain prescriptions and forward to pharmacy for fulfillment
* Obtain new prescriptions from physician's office and record approval status
* Service incoming calls from doctors' offices
* Ensure accurate and complete documentation is entered into the appropriate systems for all contacts (internal/external) to maintain the quality of the home delivery process, document HIPAA compliance and reduce potential legal concerns
* Resolve questions and/or issues that may be preventing shipment of an order
* Uphold quality and productivity standards on all transactions
* The customer service representatives must ensure complete and accurate documentation into the appropriate systems to maintain quality and to meet regulatory requirements.
* Use active listening skills when the members express concerns about medication coverage or costs and offer the members options for a starting coverage review to meet regulatory requirements
* Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service
* You will learn and need to demonstrate understanding of call handling which includes compliance expectations and system navigation through several applications
* Enjoy a work-from-home lifestyle where you can virtually connect with coworkers and customers.
Here's a little more on how you'll make a difference:
* Help patients understand their pharmacy benefits better.
Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively.
* Help us keep track of our patient interactions.
While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time.
* Ensure patients are equipped with the best advice.
Identify and empathetically address patient concerns and, if necessary, escalate appropriately
QUALIFICA...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:23
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Position Summary
The position is responsible for dental provider recruitment and contracting as well as managing contracted provider relationships for a specified territory.
Conducts daily outreach to dental offices or providers to develop and maintain positive relationships with the purpose of negotiating a contract for participation in our dental networks.
Ability and willingness to travel frequently within the US including overnight stays.
Conduct quality reviews of Practitioner and/or Facility/Ancillary contracts.
Conducts comparison of contract data relative to provider data and/or demographic and reimbursement data submitted for processing.
Assesses the accuracy of provider data processed in accordance with documented and standard operating policies and procedures.
Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
Provides standard professional advice and creates initial reports/analyses for review.
May provide guidance, coaching, and direction to more junior members of the team in the Network Management Organization.
Job Responsibilities
Specific responsibilities include but are not limited to:
* Identifying, recruiting, contracting, and retaining qualified health care professionals in geographic area within established guidelines to meet health plan needs
* Achieve competitive and cost-effective contracts in assigned areas or assigned client/customer needs
* Negotiate contracts and recruit dental providers to become a Cigna network provider
* Explain plans, policies, and procedures to potential providers
* A point of contact for Providers who are contracted within a specified target market (for this position: PA, VA, WV, MD)
* Maintain positive relationships with health care professionals and their office staff extending high quality service
* Conduct negotiations and ensure the smooth operation and administration of provider agreements
* Support and retention of offices in our dental networks
* Complete onsite quality assessments
* Respond to provider inquiries, concerns, complaints, appeals and grievances
* Provide ongoing product education to dentists and their staff
* Work to achieve contract discounts with new providers and current providers through thoughtful negotiation
* Use data and facts to identify and overcome objections
* Prioritize and organize own work to meet deadlines, and reach established personal and department goals
* Conduct ongoing support to contracted providers in our networks via telephone or by personal relationship visits.
Qualifications
* High School Diploma or equivalent required
* Bachelors degree preferred and/or equivalent work experience
* At least one year of experience in healthcare administration or provider relationship management, preferably experience working with Dental offices
* Strong skill set required in the following area...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:23
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Medical Principal Job Description
Position scope:
Primarily regional with national level case work for Cigna Healthcare (CHC) -- Cigna.
Summary description of position : A Medical Principal performs medical review and case management activities.
The physician provides clinical insight to the organization through peer review, benefit review, consultation, and service to internal and external customers.
He/she will serve as a clinical educator and consultant to utilization management, case management, network, contracting, pharmacy, and service operations (claims).
This is an entry to mid-level position for a physician interested in a career in health care administration.
Major responsibilities and required results:
* Performs benefit-driven medical necessity reviews for coverage, case management, and claims resolution, using benefit plan information, applicable federal and state regulations, clinical guidelines, and best practice principles.
* Works to achieve quality outcomes for customers/members with a focus on service and cost
* Improves clinical outcomes through daily interactions with health care professionals using active listening, education, and excellent communication and negotiation skills.
* Balances customer/member needs with business needs while serving as a customer/member advocate at all times.
* Participates in all levels of the Appeal process as appropriate and allowed by applicable regulatory agencies and accreditation organizations
* Participates in coverage guideline development, development and maintenance of medical management projects, initiatives and committees.
* Participates in quality processes such as audits, inter-rater reliability clinical reviews, and quality projects
* Serves as a mentor or coach to other Medical Directors and other colleagues in quality and performance improvement processes.
* Improves health care professional relations through direct communication, knowledge of appropriate evidence-based clinical information and the fostering of positive collegial relationships.
* Demonstrates knowledge as a peer reviewer by applying current evidence-based guidelines, including novel treatments, to support high-quality clinical decision-making across medical and behavioral health conditions, diseases, treatments, and procedures.
Medical directors are required to maintain and update their knowledge base through monthly focused updates of Cigna's comprehensive evidence-based coverage policies, as well as through mandatory inter-rater reliability testing, continuing medical education, and maintenance of board certification.
* Addresses customer service issues with mentoring and support from leadership staff.
* Investigates and responds to client and/or regulatory questions to assist in resolving issues or clarifying questions with mentoring and support from leadership staff.
* Achieves internal customer satisfaction and regulatory/accreditation ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:22
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The clinical dietitian dedicated to rare disease therapy coordinates patient nutritional support services for patients.
They ensure that patient nutritional care planning is performed for referred patients, and make care recommendations as needed.
They develop patient care guidelines for rare disease therapies, as well as collateral support material to differentiate Accredo Specialty Pharmacy and meet the needs of patients, manufacturers and payers.
This also includes clinical advisement to support digital and on-line services.
JOB RESPONSIBILITIES :
* Develops nutritional approaches and care strategies to meet the needs of rare disease patients.
* Provides direct nutritional guidance and consultation to patients taking assigned therapies.
* Makes recommendations for changes in patient care to support specific nutritional or dietary challenges.
* Collaborates with pharmacists, nurses, and other members of the care team on necessary patient care adjustments or recommendations.
* Documents all communication with pharmacists, nurses, and patients in required Accredo Specialty Pharmacy systems.
* Coordinates with Accredo specialty product team members regarding business needs, opportunities and sales and marketing elements related to rare disease nutrition services.
* Contributes clinical input to digital and web based services/teams to support advancement of patient and/or physician engagement.
* Develops and monitors metrics associated with rare disease dietitian services.
* Identifies needs for, develops, and delivers nutritionally based training to rare disease nursing and pharmacy staff.
* Creates patient communication materials and content, including regular newsletters
* Identifies opportunities to enhance and optimize services, care models, patient engagement or support materials for therapy areas in scope.
Collaborates with the rare disease product team to develop and launch these capabilities.
* Effectively represents the company in interactions (meetings, presentations) with pharmaceutical manufacturers, payers, and professional organizations.
QUALIFICATIONS :
* Bachelors degree or higher in the field of Nutrition and Dietetics
* Registered Dietitian with Commission on Dietetic Registration (CDR) of the Academy of Nutrition and Dietetics
* Minimum of 2 years as a Registered Dietitian, with rare disease experience preferred
* Demonstrated proficiency with Microsoft Office software; basic navigation
* Demonstrated ability to prioritize work load and meet multiple project deadlines
* Ability to adapt in a dynamic work environment and make independent decisions
* Extremely detail oriented; strong customer service focus; excellent verbal and written communication skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speed...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:21
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Position Overview
The Licensed Clinical Social Worker (LCSW) plays a pivotal role in supporting customer health and well-being through proactive outreach, education, and coordination of care.
This position involves telephonic engagement with customers to assess needs, provide guidance, and connect them with appropriate social, behavioral, and medical resources.
The LCSW collaborates closely with interdisciplinary teams across Cigna and Accredo Specialty Pharmacy, including medical management, behavioral health, pharmacy, and specialty care, to address complex cases and ensure holistic support.
The role requires strong clinical expertise, crisis intervention skills, and a deep understanding of health behavior change strategies.
Additionally, the LCSW serves as a resource and consultant to internal teams, offering training and insights on social determinants of health, community resources, and life planning needs.
This position demands excellent communication, organizational, and problem-solving abilities, with a commitment to empowering customers and improving health outcomes in a dynamic, team-oriented environment.
Key Responsibilities
* Conduct telephonic outreach to engage, support, and assist customers.
* Coordinate complex cases by leveraging community resources and support systems.
* Educate and refer customers to appropriate social and health services.
* Collaborate with Cigna Medical Management and Behavioral Health teams to ensure integrated care.
* Identify and educate customers on relevant, client-specific programs.
* Empower customers with skills to enhance communication and engagement with healthcare providers.
* Accurately document customer interactions and interventions in accordance with guidelines.
* Provide consultation and support to team members when medical or behavioral health issues impact customer goal-setting or progress.
* Collaborate with interdisciplinary team members including nutritionists, pharmacists, case management nurses, specialty teams, and other internal partners across Accredo Specialty Pharmacy/Cigna programs.
* Offer ongoing consultation and training to team members on social topics and available resources.
* Provide information and assistance regarding external agencies and funding sources (e.g., SSI, SSDI, VA, state victim assistance, rehabilitation programs).
* Support life planning needs such as end-of-life care, financial/home management, and accessible housing.
* Connect customers with community resources for specific conditions and bereavement support.
* Assume lead role in customer engagement when appropriate, while ensuring seamless integration with Cigna team members for continued care.
Qualifications
* Master's Degree in Social Work or related field.
* Licensed Clinical Social Worker (LCSW), actively licensed in good standing in the state of employment.
* Minimum of five (5) years of clinical experience in ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:20
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RN Health Coach- Evernorth-Durham, NC
Our Custom Coaching program connects employees with a highly skilled wellness coach for face-to-face (or video/telephonic) sessions.
Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions and encourage healthy behaviors.
Here's more on how you'll make a difference:
* Provide onsite face-to-face customer coaching and support, with a focus on stress, anxiety, depression and other challenges.
* Perform Stress, anxiety and depression screening
* Identify customer health education needs through targeted health assessment activities.
* Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
Empower customers to become an active participant in their own health outcomes.
* Assist Customer in overcoming barriers to better health
* Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.
* May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
* Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.
* Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
What we expect from you:
* Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion
* RN required
* Current ACLS/BLS/CPR/AED Certification
* High energy level, with dynamic presentation skills is required.
* Positive role model in demonstrating healthy behaviors
* Passion for health improvement
* Ability to work independently
* Customer-centric focus
* Ability to proactively collaborate professionally with the client and other matrix partners.
* Understand and own a variety of clinical targets and outcome measurements.
Develop action plans that drive clinical value for the customers and clients.
* Proven administrative abilities, with strong computer and software application skills.
Bonus points for:
* Behavioral Health experience including stress reduction
* Masters degree in psychology or related field is preferred
* CHES (Certified Health Education Specialist)
* Motivational interviewing training/experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
We relentlessly innovate to mak...
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Type: Permanent Location: Durham, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:19
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The Business Project Advisor partners with various members of Legal, Compliance, Information Technology, Global Procurement and Finance on the management of law firms, legal vendors, and other external partners.
Core responsibilities include leading the efforts in onboarding new firms, performing rate analysis and negotiations, retaining and optimizing relationships with strategic partner firms and vendors, providing strategic guidance to in-house counsel via data and analytics, oversee ongoing monitoring of strategic partner firms and legal vendors, and assisting legal operations colleagues as needed.
IN ADDITION TO THE ABOVE, OTHER RESPONSIBILITIES INCLUDE:
Develop routine reports and analytics that provide insights into the areas of law firm spend and matter management
Draw conclusions from complex data and helps make insightful decisions and recommendations
Handle high-value and sensitive billing disputes between strategic partner law firms and Cigna Legal.
Identify internal processes needing enhancements, propose solutions, and help lead the implementation of those solutions
Work with Procurement on Retention Agreement language and redlines.
Partner with Finance and Procurement to capture Business Value Metrics such as Operating Expenses and Cost Avoidance.
Lead Business Reviews with Strategic Partner Law Firms and Vendors.
Manage the development and communication of CLEs, Trainings, and other offerings provided by strategic partners.
Share The Cigna Group's relevant strategic priorities and best practices with strategic partner law firms and vendors to ensure alignment.
Ensure strategic partner law firms and vendors are meeting The Cigna Group's expectations in both performance and adherence to policies and procedures captured in the Outside Counsel Guidelines.
Support Senior Director of Legal Operations in with key strategic projects such as: Technology Implementations, Industry Research, eDiscovery, and other projects as assigned.
Help communicate key messages regarding the law firm management program to the Legal team.
Provide clear and simple communication to the Legal team regarding retention and management of outside counsel.
QUALIFICATIONS:
* 5+ years in law firm/vendor management or related experience required.
* BA/BS required; MBA or finance background preferred.
* Ability to collaborate and build relationships with others in Legal, including in-house counsel
* Strong analytical and problem-solving skills
* Ability to learn new technology quickly
* Strong PC skills including Microsoft Office products, Strong Excel and e-mail.
* Competency in adapting in high paced and sometimes changing environment.
* This is a hybrid position , requiring on-site presence three days per week in one of the following locations: Connecticut, Philadelphia, or St.
Louis .
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadban...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:18
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ROLE SUMMARY:
A great opportunity to help military members and their families!
This position is responsible for providing confidential behavioral health consultations and 1-12 fifty minute sessions of non-medical counseling (EAP) to members of the military and their family.
Non-medical counseling is focused on a specific issue or concern and includes developing strategies and solutions, building on the participant's strengths, accessing support systems, and utilizing community resources.
Sessions are provided telephonically, via video or secure chat and are intended to be solution focused and short-term.
Non-medical Counseling topics are varied but often include the following issues:
* Stress
* Transition/Relocation
* Grief and loss
* Employment issues
* Marital/couple conflict or communication
* Parent-Child Relational Problems
* Academic or Educational problems
* Problems related to Primary Support
The successful candidate will have demonstrated excellence with solution focused therapy with a passion to deliver a service experience that exceeds the participant's expectation.
The team works in a fast-paced environment, on a queue, taking non-medical counseling calls in the moment, as well as through scheduled appointments.
The team is staffed 24/7 in support of the schedules of military members around the world.
This role offers a great salary with an excellent benefits package that starts your first day of employment including a continuing education program with funding and extra leave time.
Duties and Responsibilities:
* Provide participants with confidential, non-medical counseling services
* Assess the participant's immediate risk and biopsychosocial needs
* Provide appropriate referrals for resources and treatment
* Use clinical expertise, professional judgment and best practices
* Execute duty to warn/mandated reporting processes
* Partner with peers and leaders promoting and embracing a culture of change; supporting all parties through the change process
* Demonstrate the ability to be agile and flexible in work process.
* Deliver excellent clinical judgment and interpersonal communication skills
* Understand confidentiality and privacy regulations
* Demonstrate excellent verbal and written communication
* Display knowledge and understanding of the military lifestyle and culture while maintaining the highest degree of sensitivity, compassion and respect for Service Members and their families.
Qualifications:
* Must be a U.S.
Citizen
* Master's degree or PhD from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling
* Current, valid, unrestricted counseling license/certification from a State, D.C., a U.S.
Commonwealth, or a U.S.
Territory that grants the authority to provide counseling services as an independent practitioner in their respecti...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:18
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Business Development Principal - Hybrid
This Accredo Business Development Principal is responsible for building and maintaining key strategic relationships within their respective client portfolio inclusive of Specialty Pharma Manufacturers.
This position has ownership of the contract, development and execution of short- and long-term account strategy, retention and achieving business unit strategic goals within their respective manufacturer portfolio.The Director is required to be a subject matter expert of their Pharma contracts and have a solid understanding of Specialty services to successfully identify program improvement, up sell and strategic expansion opportunities.
This includes renegotiating contracts as needed.
The Director serves as an escalation point for the client, as well as collaborates with the Specialty Product Team, Specialty Operations and other internal stakeholders to resolve issues and achieve strategic client specific opportunities.
Responsibilities
* SME for full book of clients, clients' pipeline, and value opportunities
* Collaborates across the enterprise to ensure appropriate client support, performance, and focus on core initiatives that drive value and enhance performance to position Accredo as the top SP
* Builds and maintains strategic relationships with book of clients
* Leads strategic quarterly business reviews and incorporates key initiatives and feedback to grow partnership with clients
* Owns contracting, renegotiation, program improvements, and year over year value creation
* Develops and executes account strategies focused on driving value and maintaining a positive relationship with clients
* Able to prioritize and direct focus to strategic initiatives and opportunities
* Primary point of contact for clients internally and externally
* Mentors Sr.
Advisor employees
* Oversees resolution of client issues
* Effectively collaborates internally and externally to achieve results
* Showcases effectiveness of client spend; highlighting connection of spend to value
Qualifications
* Bachelor's degree, or equivalent work experience.
* 10-14 years relevant experience with Bachelor's degree, 8-12 years relevant experience with Masters.
* Strong project management skills.
Superior written and verbal communication and presentation skills.
* PC skills including Microsoft Word, Excel, and PowerPoint.
* Working knowledge of financials with ability to assess product and program metrics and financials.
* Negotiation and leadership skills are essential.
* Superior analytical and problem-solving skills.
* Excellent organization skills.
* Experience leading client meetings.
* Demonstrated experience negotiating and managing contracts with utmost integrity.
* Demonstrated ability to understand the broader market segment/product lifecycle and use that information to drive strategic planning.
* Knowledge ...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:16
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The Contracts and Legislation team is hiring a Business Project Senior Analyst.
This is a Leadership role focused on ensuring process and workflow consistency, maintaining standard policies, and driving operational performance improvements.
You'll act as a subject matter expert and strategic liaison for Baseline Project teams, Client Onboarding & Service, PBAB, Compliance, and Systems to strengthen partnerships, streamline operations, and support automation that meets client needs.
What You'll Do:
* Contracts and Legislation SME for strategic initiatives, providing consultative support to PBAB, Compliance, Implementation, and other service teams to ensure alignment with regulatory and contractual standards
* Recommends and implements process improvements to enhance the quality and timeliness of Contracts/Legislation deliverables, while developing innovative strategies to drive departmental performance and results
* Proactively resolves issues and ensures consistent workflows across teams and platforms
* Coordinate with State Filing and Compliance to ensure accurate language and timely implementation of legislative mandates
* Regularly communicates initiative status at the appropriate level of detail, tailored to the needs of each audience, including leadership
* Drive cross-functional alignment to execute timely, high-quality actions supporting Contracts, DST, and Legislation
* Provide guidance on applying protocols and SOPs to ensure compliant execution of Contracts and Legislation
* Identify global trends related to systems and benefits to Management for training, coaching or other types of action plan development
Requirements:
* High School Diploma or GED is required, bachelor's degree preferred
* Foundational understanding of Contracts and Legislation functional tools and processes, related goals and objectives and operational business workflows, preferred
* Technical expertise in Compliance and/or Contracts processes, preferred
* Proficiency in Systems and Applications, including but not limited to ePro, DST, Valor, Leg tool, Access, Word and Excel, preferred
* Strong leadership skills with the ability to drive a specific initiative with limited support, preferred
* Strong written and verbal communication skills with proven ability to navigate matrixed environments, build alignment, and drive results, preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 63,500 - 105,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a compre...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:15
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Case managers are healthcare professionals, who serve as customer advocates to coordinate, support, and guide care for our customers, families, and caregivers to assist with navigating through the healthcare journey.
Additionally, the candidate will be responsible for the adoption and demonstration of the Care Solutions cultural beliefs.
They will be responsible for role modeling the six cultural beliefs to drive personal accountability and organizational results.
* Customer Strong: I deliver world-class experiences for all my customers.
* Me to We: I take accountability to trust, partner, and deliver.
* Own It: I see a need and deliver value because I care.
* Evolve and Adapt: I learn and adapt to meet evolving business needs.
* Be Bold: I pioneer and think broadly to solve challenges.
* Take Care: I prioritize self-care and act with compassion toward colleague.
Day in the Life Responsibilities
* Collaborates with customer in creation of care plan and documents plan in medical management system.
* Partners with each customer to establish goals and interventions to meet the customer's needs.
* Establishes plan of care in conjunction with the customer and provider then document into a medical management system.
* Utilizes motivational interviewing, behavior change, and shared decision making to help customers achieve optimal health and well-being.
* Empowers customers with skills to enhance interaction with their providers.
* Interfaces with the customer, family members/caregivers, providers, and internal partners to coordinate the needs of the customer through telephonic, email, text, and chat interactions.
* Collaborates with nutritionist, pharmacist, behavioral clinician, Medical Director and customer's provider and other Cigna Medical Management programs to provide whole-person health support.
* Tracks daily activities to trend volume and outcomes.
* Follows standard operating procedures.
* Toggles between multiple systems and applications.
* Research relevant topics in health promotion and disease prevention, as required for specific customers.
* Prioritizes work to meet commitments aligned with organizational goals.
* Understands and adheres to Case Management performance measures to deliver on key results.
* Completes training within the communicated time limit as required per role.
* Demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
Minimum requirements:
Active unrestricted Registered Nurse (RN) license in state or territory of the United States.
Minimum of two years full-time direct patient care as an RN required.
Preferred requirements:
* Complex Case Management experience preferred.
* Must have an active and unencumbered RN License
* Within four (4) years of hire as a case manager will possess a URAC-recognized certification in case management.
*...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:15
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Medical Principal Job Description
Position scope:
Primarily regional with national level case work for Cigna Healthcare (CHC) -- Cigna.
Summary description of position : A Medical Principal performs medical review and case management activities.
The physician provides clinical insight to the organization through peer review, benefit review, consultation, and service to internal and external customers.
He/she will serve as a clinical educator and consultant to utilization management, case management, network, contracting, pharmacy, and service operations (claims).
This is an entry to mid-level position for a physician interested in a career in health care administration.
Major responsibilities and required results:
* Performs benefit-driven medical necessity reviews for coverage, case management, and claims resolution, using benefit plan information, applicable federal and state regulations, clinical guidelines, and best practice principles.
* Works to achieve quality outcomes for customers/members with a focus on service and cost
* Improves clinical outcomes through daily interactions with health care professionals using active listening, education, and excellent communication and negotiation skills.
* Balances customer/member needs with business needs while serving as a customer/member advocate at all times.
* Participates in all levels of the Appeal process as appropriate and allowed by applicable regulatory agencies and accreditation organizations
* Participates in coverage guideline development, development and maintenance of medical management projects, initiatives and committees.
* Participates in quality processes such as audits, inter-rater reliability clinical reviews, and quality projects
* Serves as a mentor or coach to other Medical Directors and other colleagues in quality and performance improvement processes.
* Improves health care professional relations through direct communication, knowledge of appropriate evidence-based clinical information and the fostering of positive collegial relationships.
* Demonstrates knowledge as a peer reviewer by applying current evidence-based guidelines, including novel treatments, to support high-quality clinical decision-making across medical and behavioral health conditions, diseases, treatments, and procedures.
Medical directors are required to maintain and update their knowledge base through monthly focused updates of Cigna's comprehensive evidence-based coverage policies, as well as through mandatory inter-rater reliability testing, continuing medical education, and maintenance of board certification.
* Addresses customer service issues with mentoring and support from leadership staff.
* Investigates and responds to client and/or regulatory questions to assist in resolving issues or clarifying questions with mentoring and support from leadership staff.
* Achieves internal customer satisfaction and regulatory/accreditation ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:14
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*
* This position is eligible for a $2000 sign on bonus
*
* The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.
*
*
* This float role is eligible for 6% premium pay.
If you elect to transition out of the float position in the future, you will forfeit this incentive.
*
*
*
*
*
*
*This float role is also eligible for round trip mileage reimbursement paid from your designated "home center" to all other centers.
This is a worksite dependent position.
*
*
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*
Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine departments for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically, Monday-Friday 7-8 a.m.- 4-5 p.m.
Primary Centers: Chandler, CJ Harris, Gilbert, Scottsdale Skysong, Scottsdale Norte
Secondary Centers: Apache Junction, Queen Creek, Red Mtn, Stapley
Superstition Springs
Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* Cross train in the Front Office
* All other duties as assigned.
Minimum qualifications Required:
* Graduate of an approved Medical Assistant program or
* Graduate of an unapproved program with successful completion of state certification examination or
* Graduate of a US Armed Forces medical services program.
* Previous experience working in a healthcare environment
* BCLS certification
Preferred qualifications:
* 1+ year experience in the outpatient setting
* Bilingual (English/Spanish) skills
* Front office experience.
* Experience working with Microsoft Office and comfortable with data entry into our electronic health ...
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Type: Permanent Location: Gilbert, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:13
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Job Summary
The Proposal Support Lead Analyst is responsible for managing the proposal development process for less complex, custom bids, from receipt of the RFP through proposal submission.
This individual will have specialized knowledge of their primary business segment, with the ability to support other segments as needed.
The Proposal Support Lead Analyst is responsible for concurrently managing multiple proposals with aggressive deadlines.
They support follow-up, finalist, and contracting activities, as needed.
Responsibilities:
* Manage assigned proposal projects to include: analysis, research, writing/editing responses to RFI/RFP questionnaires; negotiating requirements in any RFP questionnaires with appropriate cross-functional SMEs; creating proposal documents and other exhibits to support the defined sales strategy and strengths of company's product and service offerings.
* Managing and facilitating requirements to ensure they are in line with the corporate position; working with cross-functional SMEs to get agreements to requirements and increase our overall requirements compliance.
* Working cross-functionally to execute proposal projects, including cross- functional team communications, timelines, and follow-up, to ensure accurate, complete and quality input from operational areas to complete proposal production for on time delivery.
* Generating proposal and sales documents while adhering to corporate marketing standards, department guidelines, templates, and styles.
* Coordinating production and shipping to ensure accurate and on- time delivery.
* Resolving issues and conflict with appropriate escalation.
* Serve as Proposal Management Subject Matter Expert for various matrix partners.
* As appropriate, develop market and client industry specific responses.
* Contribute to culture of continuous improvements and shares ownership of process improvement efforts.
* Display sound critical thinking skills, brings forth ideas.
* Actively participate in ad hoc projects and process ownership/responsibility, working with both internal partners and cross-functional partners to define, develop, and implement process improvements.
* Provide training, coaching, and mentoring of new team members as it relates to proposals and/or projects applicable to the Proposal Support Lead Analyst role.
Qualifications:
* Bachelor's degree in Business, Pre-Law, English, Journalism or Communication preferred or equivalent work experience.
* Master's degree preferred.
* Project management and previous proposal experience preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 73,000 - 121,600 USD / yearly, depending on relevant factors, including...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:12
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Summary
We are seeking a highly motivated and innovative team member to join our growing and dynamic Network Analytics team as a Business Analytics Associate.
In this role, you will support the medical cost position of assigned markets through analysis of healthcare provider contracts, data drill downs of contract trend drivers, and execution of key initiatives designed to address unit cost and competitive discount.
You will partner with contracting, network management, and pricing business units to deliver contract analysis results in line with trend/cost expectations to ensure strong competitive positioning within the marketplace.
Responsibilities
* Analyze impact to trends for professional, facility and ancillary contract negotiations
* Effectively influence contracting in a strategic fashion and offer meaningful options during negotiations with a healthcare provider
* Proactively identify opportunities for unit cost improvement and engage contracting to build these into negotiations and plan where appropriate
* Provide ad-hoc analysis and deep dives into data as appropriate to support negotiations and provide value to our contracting partners
* Leverage Hospital and Payer Transparency competitor data/insights in contract negotiation modeling
* Analyze reports and present findings to business partners at various levels of the organization
* Assist Senior Manager on planning processes and ad-hoc report requests
* Keep management informed as to the progress of financial planning and proactively identify risk and opportunities for meeting the plan results
* Maintain strong communication with other analysts to identify new opportunities and share best practices
Qualifications
* 2+ years' of experience with health care data analysis required.
Experience with trend analysis and health care provider contract analysis preferred.
* Knowledge of standard medical coding including CPT-IV, ICD-10, DRG, revenue codes, and HCPCS
* Familiarity with various data mining and reporting tools such as Microsoft Excel and/or SAS/SQL
* Understanding of managed care business processes, data, systems, and applications for claims payment, enrollment, benefit design, and utilization management
* Strong analytical and problem-solving skills with a proven track record of success
* Ability to independently perform data analysis while managing multiple projects and meeting strict deadlines
* Strong ability to validate and interpret results
* Ability to influence and drive strategic planning, action plan development, and execution of plans through engagement of business partners, education on key drivers and actionable levers, and thorough understanding of market-level dynamics
* Strong communication skills to include written, oral, and group presentation
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:12
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As a Client Account Support Advisor, you will be responsible for ensuring Accredo Specialty Pharmacy operational support for account teams and clients.
Support would include providing customer service expertise, knowledge of pharmacy process and practices, monitoring of operational metrics, analyzing performance and developing strategies to prevent reoccurrence of service concerns.
What you'll do:
* Effectively build cross-functional partnerships
* Focus on complex analysis and operational process improvements
* Share ideas, solutions and recommendations for enhancements to the organization
* Proactively identify opportunities, initiate discussions and instigate next steps
* Analyze data and perform root cause analysis based on reporting and communication with internal and external partners
* Achieve service deliverables to ensure account team and client satisfaction
* Independently determine best course of action for immediate resolution of any service issues, process gaps or escalations
* Present recommendations to all levels of the organization and/or external partners in a concise and articulate manner
* Operationally support account teams by providing consultative guidance, conducting analysis, identifying trends and escalations, and managing projects
* Must be able to present and or support teams/partners/clients on-site, as needed as well as work regularly on location/onsite (based on team needs/company policy and within the required distance from a company location)
What you'll need:
* High School Diploma or GED required; advanced degree helpful
* 3+ years of experience in the Healthcare Industry, Pharmacy, or PBM required
* 5+ years' experience managing relationships in an operations focused environment required
* Knowledge of Accredo operations and systems desired
* Strong relationship building and client facing experience
* Experience engaging various partners to improve operational effectiveness, efficiency and customer satisfaction
* Demonstrated skill in influencing others and relating to individuals at all levels of the organization
* Ability to self-direct by taking calculated risks
* Apply critical thinking, analytical, interpersonal and problem-solving skills
* Resourcefulness and ability to work well under pressure in a fast-paced environment
* Strong detail orientation and organization skills
* Proficiency in Microsoft office, including a deep working knowledge of Excel reporting functionality
* Professional verbal, written communication and presentation skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solu...
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Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:11
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Evernorth Behavioral Health - Licensed Telephonic Counselor
Role Summary:
A great opportunity to help military members and their families!
This position is responsible for providing confidential behavioral health consultations and 1-12 fifty minute sessions of non-medical counseling (EAP) to members of the military and their family.
Non-medical counseling is focused on a specific issue or concern and includes developing strategies and solutions, building on the participant's strengths, accessing support systems, and utilizing community resources.
Sessions are provided telephonically, via video or secure chat and are intended to be solution focused and short-term.
Non-medical Counseling topics are varied but often include the following issues:
* Stress
* Transition/Relocation
* Grief and loss
* Employment issues
* Marital/couple conflict or communication
* Parent-Child Relational Problems
* Academic or Educational problems
* Problems related to Primary Support
The successful candidate will have demonstrated excellence with solution focused therapy with a passion to deliver a service experience that exceeds the participant's expectation.
The team works in a fast-paced environment, on a queue, taking non-medical counseling calls in the moment, as well as through scheduled appointments.
The team is staffed 24/7 in support of the schedules of miliary members around the world.
This role offers a great salary with an excellent benefits package that starts your first day of employment including a continuing education program with funding and extra leave time.
Duties and Responsibilities:
* Provide participants with confidential, non-medical counseling services
* Assess the participant's immediate risk and biopsychosocial needs
* Provide appropriate referrals for resources and treatment
* Use clinical expertise, professional judgment and best practices
* Execute duty to warn/mandated reporting processes
* Partner with peers and leaders promoting and embracing a culture of change; supporting all parties through the change process
* Demonstrate the ability to be agile and flexible in work process.
* Deliver excellent clinical judgment and interpersonal communication skills
* Understand confidentiality and privacy regulations
* Demonstrate excellent verbal and written communication
* Display knowledge and understanding of the military lifestyle and culture while maintaining the highest degree of sensitivity, compassion and respect for Service Members and their families.
Qualifications:
* Must be a U.S.
Citizen
* Master's degree or PhD from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling
* Current, valid, unrestricted counseling license/certification from a State, D.C., a U.S.
Commonwealth, or a U.S.
Territory that grants the authority to provide counseli...
....Read more...
Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:10
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As a Technical Inside Sales Representative (TISR) at Bray Ball Valves/Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support.
You will collaborate closely with internal departments to address customer inquiries, process orders, provide technical information, and resolve issues promptly.
Why Work for Us?
At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide.
Joining our team means becoming part of a company that values excellence, integrity, and collaboration.
What We Offer:
* Competitive Pay Plans
* Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
* Medical, dental, vision, and life insurance
* Paid holidays and vacation
* 401(k) plan with matching contributions
Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
* Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
* An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence
Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!
Responsibilities:
* Maintaining strong relationships with assigned customer accounts.
* Use Bray’s computer systems to handle customer inquiries and process sales orders efficiently.
* Coordinate with internal teams to fulfill customer requests for technical details, order updates, expedited orders, and issue resolutions.
* Provide excellent customer service via phone, email, and in-person interactions.
* Receive thorough training on Bray’s products, systems, and processes to effectively support customers and contribute to team success.
Ideal Experience:
* 2 to 5 years of successful inside sales or customer service experience in an industrial environment, preferably in ball valves, automation and flow control products.
* Proven track record in customer relationship management, with strong interpersonal skills across various communication channels.
* Proficiency in computer skills, including Microsoft Excel, Word, and overall computer literacy in a fast-paced office setting.
* Familiarity with CRM and ERP/MRP systems is preferred.
* Ability to interpret technical requirements and effectively communicate solutions internally and to customers.
* Detail-oriented with excellent organizational and documentation skills.
* Strong oral and written communication skills, with a focus on accuracy and efficiency in a dynamic work environment.
* Working knowledge of Microsoft Office Suite, specifically in Outlook an...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:09
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The Manchester Deansgate Hotel is on the lookout for a dynamic Meetings, Groups and Events Executive.
Join the excitement and become part of the IHG Hotels and Resorts family!
Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester.
Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views.
Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre.
Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space.
Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester.
The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.
As a Meetings, Groups and Events Executive (Full-Time), you can expect to carry out the following duties…
* Working within the reactive team to build strong client relationships through regular contact by phone, email, and in-person (experience in a commercial team, ideally in a 4 or 5
* property or destination venue is desired)
* Respond to M&E enquiries according to company standards and manage enquiries to maximise sales, occupancy, and revenue, including up-selling hotel facilities
* Manage bookings via in-house system, create written confirmations, and contracts (you will need high attention to detail, ensuring brand standards and revenue maximisation).
* Liaise with clients to gather accurate event and reservation details whilst delivering excellent service via face-to-face and telephone interactions (strong communication skills required).
* Accurately input all enquiries into Sales system
* Work collaboratively within both the commercial team and wider hotel
* Consider prevention, recovery, and investigation of any complaints (problem-solving and guest care skills is essential).
* Typically, this role will operate Monday to Friday office hours, however you will be required to work weekends and evenings as and when business requires.
Any hours over your contracted 40 hours per week, will be paid.
At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations.
You can expect to receive….
* Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
* Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
...
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Type: Permanent Location: Manchester, GB-MAN
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:08
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Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
031806 Night Shift-Machine Tender (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Being the best customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
ROLE OVERVIEW:
Under direct supervision, performs a variety of routine activities including, but not limited to preparing job sites, ensuring safety conditions, transporting materials, using power tools and other equipment, building temporary structures, and collaborating with other plant workers.
Night Shift
* 11pm-7:30am
Key Responsibilities
* Routinely clean and lubricate equipment, maintain a manufacturing area free from debris and dirt, ready or put away tools as assigned.
* Closely follows directions to operate machinery, hold or supply routine materials and tools, and load or unload items on machinery and assembly lines.
* Performs routine property care activities.
* Performs any non-technical routine tasks at the plant.
* Routine quality checks on finished products.
* Reports any issues to supervisor or higher-level colleague.
* Follow safety regulations.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma (or equivalent).
Knowledge and Skills
* Basic verbal and written communication skills.
* Ability to listen, understand, and follow directions.
* Ability to work in a variety of roles.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
#LI-NG1
Compensation Range:
The pay range for this position is $15.77 - $26.83.
Typically, a competitive wage for new hires will fall between $15.80 to $15.80.
Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location.
If the competitive wage is equal in both fields, the starting rate is the same for all applicants that apply for this role.
The starting rate is not representative of future compensation increases.
The position may also be eligible for a short-term incentive.
Benefits Statement:
Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various pl...
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Type: Permanent Location: Winnipeg, CA-MB
Salary / Rate: Not Specified
Posted: 2025-08-14 09:23:08
