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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:45
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:44
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:44
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:43
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:43
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:41
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:39
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:39
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:38
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:38
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:37
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:37
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:36
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:36
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:35
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:35
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:34
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:34
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:33
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:32
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:32
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:31
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Minot, US-ND
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:31
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:30
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Due to contract requirements, only US Citizens or a Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Receive incoming calls directly from upset Veterans.
- Receive incoming calls transferred from the Call Center.
- Review cases at the request of Veterans / Servicemembers and process them accordingly.
- Place outgoing to Veterans / Servicemembers regarding their compensation and pension exams.
- Explain policies and procedures of VES and the VA to Veterans / Servicemembers who are unfamiliar with our company.
- Request reschedules, cancellations, and no shows as necessary.
- Communicate with potentially violent Veterans.
- Communicate with potentially homicidal and/or suicidal Veterans.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression.
- Private work area and adequate power source
- A second monitor is highly recommended for most positions.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- High School diploma or GED required.
- Military Service required.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our count...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2024-11-27 07:21:30
