-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Actively enrolled in a US school of pharmacy
* Hold a current state issued Pharmacy Intern license
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the depar...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 29.875
Posted: 2026-06-06 09:03:46
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
- Support escalation tracking and ensure follow-through on remediation and response activities across teams.
- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
- Experience supporting cybersecurity operations, governance, or program support activities.
- Ability to coordinate across multiple teams and track execution of assigned actions.
- Experience supporting POA&M tracking, remediation coordination, or compliance activities.
- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
- Strong documentation skills to support auditability and traceability of actions.
- Familiarity with security operations processes and compliance requirements.
- Ability to manage multiple priorities and ensure timely completion of tasks.
Preferred Skills and Qualifications:
- Experience supporting security operations or compliance reporting functions
- Familiarity with POA&M tracking and vulnerability remediation processes
- Experience with reporting tools, dashboards, or data tracking systems
- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)
- Strong organizational and coordination skills across multiple teams
- Ability to communicate effectively with both technical and non-technical stakeholders
#techjobs #clearance #veteranspage
Minimu...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:44
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
- Support escalation tracking and ensure follow-through on remediation and response activities across teams.
- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
- Experience supporting cybersecurity operations, governance, or program support activities.
- Ability to coordinate across multiple teams and track execution of assigned actions.
- Experience supporting POA&M tracking, remediation coordination, or compliance activities.
- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
- Strong documentation skills to support auditability and traceability of actions.
- Familiarity with security operations processes and compliance requirements.
- Ability to manage multiple priorities and ensure timely completion of tasks.
Preferred Skills and Qualifications:
- Experience supporting security operations or compliance reporting functions
- Familiarity with POA&M tracking and vulnerability remediation processes
- Experience with reporting tools, dashboards, or data tracking systems
- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)
- Strong organizational and coordination skills across multiple teams
- Ability to communicate effectively with both technical and non-technical stakeholders
#techjobs #clearance #veteranspage
Minimu...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:43
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
- Support escalation tracking and ensure follow-through on remediation and response activities across teams.
- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
- Experience supporting cybersecurity operations, governance, or program support activities.
- Ability to coordinate across multiple teams and track execution of assigned actions.
- Experience supporting POA&M tracking, remediation coordination, or compliance activities.
- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
- Strong documentation skills to support auditability and traceability of actions.
- Familiarity with security operations processes and compliance requirements.
- Ability to manage multiple priorities and ensure timely completion of tasks.
Preferred Skills and Qualifications:
- Experience supporting security operations or compliance reporting functions
- Familiarity with POA&M tracking and vulnerability remediation processes
- Experience with reporting tools, dashboards, or data tracking systems
- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)
- Strong organizational and coordination skills across multiple teams
- Ability to communicate effectively with both technical and non-technical stakeholders
#techjobs #clearance #veteranspage
Minimu...
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:42
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
- Support escalation tracking and ensure follow-through on remediation and response activities across teams.
- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
- Experience supporting cybersecurity operations, governance, or program support activities.
- Ability to coordinate across multiple teams and track execution of assigned actions.
- Experience supporting POA&M tracking, remediation coordination, or compliance activities.
- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
- Strong documentation skills to support auditability and traceability of actions.
- Familiarity with security operations processes and compliance requirements.
- Ability to manage multiple priorities and ensure timely completion of tasks.
Preferred Skills and Qualifications:
- Experience supporting security operations or compliance reporting functions
- Familiarity with POA&M tracking and vulnerability remediation processes
- Experience with reporting tools, dashboards, or data tracking systems
- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)
- Strong organizational and coordination skills across multiple teams
- Ability to communicate effectively with both technical and non-technical stakeholders
#techjobs #clearance #veteranspage
Minimu...
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:40
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
- Support escalation tracking and ensure follow-through on remediation and response activities across teams.
- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
- Experience supporting cybersecurity operations, governance, or program support activities.
- Ability to coordinate across multiple teams and track execution of assigned actions.
- Experience supporting POA&M tracking, remediation coordination, or compliance activities.
- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
- Strong documentation skills to support auditability and traceability of actions.
- Familiarity with security operations processes and compliance requirements.
- Ability to manage multiple priorities and ensure timely completion of tasks.
Preferred Skills and Qualifications:
- Experience supporting security operations or compliance reporting functions
- Familiarity with POA&M tracking and vulnerability remediation processes
- Experience with reporting tools, dashboards, or data tracking systems
- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)
- Strong organizational and coordination skills across multiple teams
- Ability to communicate effectively with both technical and non-technical stakeholders
#techjobs #clearance #veteranspage
Minimu...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:38
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
- Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
- Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
- Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
- Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
- Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
- Support escalation tracking and ensure follow-through on remediation and response activities across teams.
- Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
- Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
- Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship
- Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
- 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
- Experience supporting cybersecurity operations, governance, or program support activities.
- Ability to coordinate across multiple teams and track execution of assigned actions.
- Experience supporting POA&M tracking, remediation coordination, or compliance activities.
- Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
- Strong documentation skills to support auditability and traceability of actions.
- Familiarity with security operations processes and compliance requirements.
- Ability to manage multiple priorities and ensure timely completion of tasks.
Preferred Skills and Qualifications:
- Experience supporting security operations or compliance reporting functions
- Familiarity with POA&M tracking and vulnerability remediation processes
- Experience with reporting tools, dashboards, or data tracking systems
- Knowledge of basic cybersecurity frameworks (e.g., NIST, FISMA concepts)
- Strong organizational and coordination skills across multiple teams
- Ability to communicate effectively with both technical and non-technical stakeholders
#techjobs #clearance #veteranspage
Minimu...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:37
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
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Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
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Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:32
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:31
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:31
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:30
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:28
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:26
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:25
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:24
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:24
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:23
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:19
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS167, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as the senior technical authority for enterprise collaboration, voice, and video (UC) services across on-premises, cloud, and hybrid environments.
- Provide hands-on engineering support and advanced Tier 3 troubleshooting for complex voice and video service issues, ensuring rapid diagnosis and resolution.
- Monitor service health, performance metrics, alerts, and capacity indicators to proactively identify risks and drive service stability improvements.
- Provide technical direction for unified communications platforms, ensuring alignment with enterprise architecture standards and mission requirements.
- Collaborate with network and operations teams to ensure optimal voice and video quality through effective QoS design and network integration.
- Support platform lifecycle activities, including upgrades, migrations, configuration changes, and operational readiness testing for collaboration services.
- Coordinate incident response and service restoration activities related to voice and video platforms, ensuring minimal disruption to mission-critical communications.
- Develop and maintain technical documentation, SOPs, and knowledge base materials to support operations, governance, and knowledge transfer.
- Contribute to service management reporting, monitoring SLA performance, and driving continuous service improvement across collaboration services.
- Serve as a key liaison with stakeholders, service providers, and cross-functional teams to ensure reliable delivery of communications services.
Job-Specific Minimum Requirements:
- Due to contract requirements all candidates must be U.S.
citizens without dual citizenship.
Green Card Holders or those requiring sponsorship cannot be considered.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 8+ years of experience in telecommunications engineering, unified communications, or related enterprise IT roles.
- Demonstrated experience supporting enterprise voice, video, and collaboration platforms (e.g., VoIP, VTC, unified communications systems).
- Proven experience performing advanced (Tier 3) troubleshooting for complex telecommunications and UC issues.
- Hands-on experience with monitoring tools and performance analysis for voice and video services.
- Strong knowledge of QoS, network integration, and voice/video traffic optimization.
- Experience supporting platform lifecycle management, including upgrades, migrations, and configuration changes.
- Experience coordinating incident response and service restoration in mission-critical environments.
- Ability to develop and maintain technical documentation, SOPs, and architecture-related artifacts.
- Experience supporting SLA performance tracking and service improvement initiatives.
- Ability ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-06 09:03:19
