-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:55
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:54
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:53
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:53
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:52
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:51
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:51
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:50
-
Essential Duties and Responsibilities:
- Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
- Deliver individual and group outreach presentations to recipients and community members.
- Educate recipients about program offerings and enrollment options.
- Introduce managed care choices to recipients and aid in navigating health care and dental plans.
- Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
- Input data directly into specified internal automated systems following project policies.
- Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
- Support fellow team members in managing and completing daily tasks.
- Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
- Assist clients with the enrollment/transfer/disenrollment process
- Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
- Assist Call Center Operations and other departments as determined by project management to meet business needs
- Regular member of a processing unit within the Outreach department:
* EEU
* Data Entry
* Manual Notices
- Conduct shadowing / training activities with new hires
- Works in assigned special projects
- Maintain Certified Application Counselor CAC active certification
- Conduct Certified Application Counselor (CAC) tasks in select counties
- Maintain updated knowledge of the New York Medicaid Choice Project
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Perform other duties as assigned by Management
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Prior work experience in customer service, data entry and/or data processing
- Experience working with MS office applications (Excel, PowerPoint & Word)
- Must be able and willing to travel and provide site coverage as needed
Preferred Requirements
- Some college or college degree
- Experience with New York Medicaid
- 2+ years of experience in customer service or related position
- Follows established guidelines and directions while maintaining a proactive approach to meeting objectives and deadlines.
- Effectively manages multiple tasks and priorities under pressure, ensuring high-quality outcomes in a fast-paced environment.
Home Office Requirements
-Candidates must have their own laptop/computer equipment with Windows 11 Operating System or MacOS 13 Ventura or higher.
- Private and secure workspace
-Reliable high-speed internet service
* Minimum 2...
....Read more...
Type: Permanent Location: Goshen, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:49
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:49
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:48
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:48
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Serve as the primary point of contact between program leadership and external (government) client representatives to ensure clear communication and alignment across the project lifecycle (initiate, plan, execute, monitor/control, close).
- Strong communication skills, including executive briefings and clear written status reporting.
- Coordinate daily with Chief Engineer and Lead Product Owner to manage the full project lifecycle with a focus on maintaining the requirements register, cross-team dependencies, risk assessments, and reference architectures.
- Build and manage client relationships; align expectations with sponsors and stakeholders in accordance with the contract or program scope; and proactively surface risks, decisions, and tradeoffs to maintain alignment to contract scope, priorities, and outcomes.
- Plan and lead program kickoffs and provide weekly updates and monthly/quarterly program management reviews
- Ensure Chief Engineer and Lead Product Owner are synchronized to drive recurring delivery ce...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:47
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:46
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:46
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:45
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:44
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:44
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:43
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:42
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:42
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:41
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:41
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:40
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-15 11:40:39
