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About Us
IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.
As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
What is the job?
As the Director of Finance and Business Support, you’ll direct the hotel’s financial operations and ensure the security of the hotel’s assets. Reporting on the financial state of the hotel, you’ll also make recommendations to improve hotel profitability. You’ll be the first point of contact for all hotel financial and accounting related issues with owners, auditors (internal and external) and regulatory agencies and provide timely financial analysis and reporting for effective decision making. In addition, you’ll drive superior financial performance of the hotel and provide business support to key stakeholders of the business.
This role is located on Hayman Island, however a remote work arrangement may be considered for the right candidate
Your day to day
People
* Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers
* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
* Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
* Recommend or initiate any HR related actions where needed
* Keep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed
* Actively develop the financial acumen of department managers and the finance team through monthly finance meetings and other on job training opportunities
Guest Experience
* Respond quickly to guest requests in a friendly manner.
Follow up to ensure guest satisfaction.
* Ensure accounting practices support the guest experience through payment options, inventory controls and financial dispute resolution
Responsible Business
* Implement and maintain acceptable accounting practices as required by company policy and procedures.
* Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.
* Participate in...
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Type: Permanent Location: Brisbane, AU-QLD
Salary / Rate: Not Specified
Posted: 2025-06-30 08:23:17
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We’re searching for a Cluster Director of Revenue who will maximize all revenues to and for the Hotel, including but not limited to Room, Food & Beverage and Banquet/Catering Revenues, and lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
* Using the tools provided (i.e.
IBP) and in compliance with the IHG standards, maintain, update and share information in the areas of a master calendar of external events, competitor rate intelligence, Rev Par penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Leader), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account
* Understand the composition of hotel profitability, and use this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation
* Monitor competitor pricing for all revenue generating departments, understand the dynamic of the local market and the demand generators, and recommends appropriate actions in relation to the hotel’s pricing and market mix strategy
* Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations, Front Office & Convention Sales in charge
* Facilitate the Revenue Room Meeting and generate reports and analyses needed for these meetings, displaying key facts/trends etc.,
* Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business
* Approve and/or implement sell strategies for all group proposals on any one night, and collaborate with the Director of Sales or Director of Catering on setting group and conference rates
* Manage use of IHG revenue systems on a daily basis.
* Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy. Responsible for ensuring compliance with the Best Price Guarantee and managing third party distributors in compliance with IHG standards and rules).
* Guardian of IBP.
Ensure compliance with all IBP rules and standard processes.
Provide input to the annual budget process on all revenue aspects of the business.
Provide medium-term revenue-based forecasts of required staffing levels to all departments
* Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments
* Champion all special projects relating to market research and operational optimization (resource pla...
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Type: Permanent Location: Abu Dhabi, AE-AZ
Salary / Rate: Not Specified
Posted: 2025-06-28 10:15:46
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Looking for a career in an industry focused on designing, developing, and rapidly deploying solutions to problems of national importance? Applied Research Associates (ARA) is seeking excellent scientists and engineers and has opportunities available immediately.
Our work spans basic scientific studies through concept development and productization allowing us to transition our knowledge and prototypes to fulfill critical needs for end users.
This position will initially support ongoing research and engineering projects based on needs.
As a part of a collaborative research team, a successful candidate will pursue their passions with the freedom to expand their work to their areas of interest and expertise.
As a team, growth in these new and existing areas will further expand our capabilities while serving our customers and end users.
We are seeking a dynamic, highly skilled Engineer/Researcher with a background in uncrewed underwater vehicles (UUVs) to support research, design, and development of solutions for DoD funded programs.
Ideal candidates bring a deep understanding of underwater engineering, combined with expertise in underwater sensing and a passion for solving tough technical challenges for novel applications.
Key Responsibilities
* Design, develop, and integrate mechanical, electrical, hardware, software, sensors, and controls for underwater vehicles and instruments
* Designate and calibrate underwater sensors, including acoustic arrays, hydrophones, sonar, and/or inertial sensors
* Develop vehicle autonomy systems, including those leveraging inertial navigation or active heave compensation
* Create custom mechanical components and modify existing components using CAD, FEA, and/or rapid prototyping
* Collaborate across disciplines (software, hardware, science, logistics) to deliver mission-ready technology
* Support the transition from R&D prototypes to field-hardened solutions
* Produce clear, actionable documentation and analysis to support design reviews, integration, and validation
Required Experience and Expertise
* A bachelor’s degree in engineering or relevant field and 8+ years of experience in uncrewed underwater vehicles, ocean engineering, marine robotics, or similar field
* Background in mission-critical for defense, renewable energy, or subsea exploration
* Proficiency with tools such as MATLAB, Python, SolidWorks, and/or Altium
* Hands-on experience integrating navigation, acoustic, and/or real-time sensor data pipelines into complex mechanical platforms
* Driving concepts through iterative prototyping to reliable field deployment
* Preparing research reports, technical proposals, formal presentations, and reading/interpreting data
Preferred Experience
* Experience in federally funded research
* Active DoD Secret security clearance
* Custom vehicle design (UUVs, AUVs, ASVs, ROVs)
* Surface and underwater acoustic sensor use/cal...
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Type: Permanent Location: Littleton, US-CO
Salary / Rate: 144612
Posted: 2025-06-28 09:57:30
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This position will be responsible for performing a variety of clerical duties and functions ranging from a routine to a moderately complex level of difficulty.
This includes answering phones, acting as a receptionist, maintaining files in an accurate and confidential manner, documentation proof reading, generation of calendars, and other advanced office documentation.
This position will also perform any additional clerical duties associated with the position including customer service and efficient cash handling.
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Type: Permanent Location: Toledo, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-28 08:59:21
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As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
InterContinental Sydney, welcome the height of luxury, where heritage wonder and contemporary flair collide.
Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.
Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city’s prized icons.
With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits.
If you’d like to embrace a wider world of experiences and opportunities, due to an internal promotion, we’d like to welcome you to the world’s most international luxury hotel brand as Executive Chef InterContinental Sydney.
The Role
Are you an experienced Executive Chef or Head Chef looking to showcase your creative culinary and inspiring leadership skills within a large scale, high end luxury hotel environment?
We are a Luxury hotel delivering elevated dining experiences across our high volume restaurants, award winning bars, hotel in-room dining, busy events, meetings and conferencing departments.
Reporting to the Hotel Manager, you will be accountable for the operations of the entire culinary division, managing all aspects of daily operations to ensure the highest standards of culinary experiences, brand standards, culinary performance and profitability are achieved.
This is both a strategic but very much a hands on role, leading and supporting your team of talented chefs, dedicated to delivering exceptional contemporary culinary experiences across all dining venues.
An exceptional communicator, developing an environment of collaboration and shared purpose you will foster our culture of “Inspire Incredible” through teamwork, accountability and exceptional culinary performance within a Luxury environment.
Driving your divisions metrics is a key focus of this role, ensuring a balanced approach to sustainable success; developing and implementing strategies to optimise operational efficiencies; achieving productivity goals and exceeding guest experiences.
Due to an internal promotion, this is a rare opportunity for an experienced, inspirational, commercially minded hands on culinary leader to join one of Australia’s most iconic Luxury hotels, InterContinental Sydney.
About You
• Trade qualified with a minimum o...
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Type: Permanent Location: Sydney, AU-NSW
Salary / Rate: Not Specified
Posted: 2025-06-26 08:21:48
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At InterContinental Abu Dhabi, we believe hospitality is all about making people feel welcome and valued.
We're searching for a friendly, professional, and passionate Guest Service Agent to join our Front Office team and help create memorable experiences for our guests from around the world.
A little taste of your day-to-day:
Every day is different, but you’ll mostly do:
* Welcome guests with warmth, efficiency, and professionalism during check-in and check-out.
* Provide outstanding guest service by anticipating and addressing guest needs and preferences.
* Handle reservations, guest inquiries, and complaints with poise and a can-do attitude.
* Coordinate with other departments to ensure smooth and seamless guest experiences.
* Maintain accurate guest records and adhere to all brand standards and safety procedures.
* Promote hotel services and amenities to enhance guest satisfaction.
What we need from you:
* Previous experience in Front Office or Guest Services, preferably in a 4- or 5-star hotel.
* Excellent communication and interpersonal skills.
* A warm and approachable demeanor with a strong sense of hospitality.
* Fluency in English; knowledge of Arabic or additional languages is a plus.
* Familiarity with Opera or similar hotel management systems.
* Ability to work flexible hours, including weekends, holidays, and shifts.
What you can expect from us:
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
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Type: Permanent Location: Abu Dhabi, AE-AZ
Salary / Rate: Not Specified
Posted: 2025-06-24 17:54:07
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Assistant Venue Manager | In Room Dining | InterContinental Sydney | Full time
$75,000 + super + Benefits
InterContinental Sydney | Inspire Incredible
InterContinental Sydney welcomes you to the height of luxury, where heritage wonder and contemporary flair meet.
Set in the heart of Circular Quay, with panoramic views of Sydney Harbour Bridge and the Opera House, our hotel is a celebrated icon of timeless elegance.
Housed in the beautifully restored Treasury Building of 1851, the hotel features 509 guest rooms, including 28 luxury suites, award-winning dining venues, and the prestigious Club InterContinental Lounge – a complete five-star experience awaits.
Our In Room Dining team is responsible for delivering luxury experiences in the most personal of spaces – our guests’ rooms and suites.
From indulgent breakfasts to late-night bites and celebratory amenity deliveries, this service is one of the most memorable touchpoints in a guest’s stay.
Your Day to Day
We are seeking an experienced Assistant Venue Manager to lead the In Room Dining team and oversee the 24-hour operation.
In this role, you will take full ownership of the team’s performance, guest satisfaction, and daily service execution — with mentorship and support from the Conservatory Venue Manager and Director of Food & Beverage.
You’ll be responsible for:
* Leading the In Room Dining team with confidence and care, fostering a culture of luxury service and personal accountability
* Overseeing all operational metrics including delivery times, guest feedback, amenity service, and guestroom experience standards including anticipatory service.
* Coaching team members on service delivery, Forbes standards, and upselling techniques
* Managing the execution and presentation of amenities and VIP experiences
* Maintaining order flow, team productivity, rostering, and stock control
* Collaborating with the kitchen, front office, and housekeeping to ensure smooth daily operations
* Addressing guest concerns promptly and professionally, maintaining the highest level of care and discretion
This is a hands-on leadership role ideal for someone looking to take the next step in their F&B career, with direct ownership of a department and support from senior leaders invested in your development.
What We Offer
* $75,000 + superannuation
* Birthday leave, enhanced parental leave, and wellbeing days
* Career development and progression within IHG’s global network of 6,300+ hotels
* Access to IHG’s generous employee benefits platform including hotel, dining, and retail discounts
* A positive and inclusive team culture where your contribution matters
* A rare opportunity to shape the guestroom dining experience in one of Sydney’s most prestigious hotels
Don't meet every single requirement but believe you’d be a great fit?
We’d still love to hear from you.
Hit Apply and start your journey with InterContinental...
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Type: Permanent Location: Sydney CBD, AU-NSW
Salary / Rate: Not Specified
Posted: 2025-06-21 08:16:34
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As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane will open to guests this winter, offering 319 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions.
With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.
We like to lead from the front.
So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity.
You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
• Leading the way – managing guest experiences, team performance and hotel operations
• Prioritising workload and ensuring your team deliver authentic, memorable experiences
• Developing your team’s skills to drive results that positively impact on hotel performance
• Having authentic conversations with guests to resolve issues, queries or concerns
• Being first point of contact for any critical emergency situations
What We need from you:
* Front Office duty management and team leadership experience for 2+ years in a property of similar size & luxury standard.
* Depth of experience dealing with complex service recoveries, you will be someone who is confident to make decisions regarding guest complaints to ensure a positive outcome for the guest and leading our team by example.
* Proven track record with success at working with loyalty schemes and enrolments.
* Exceptional attention to detail, organisational and time-management skills.
* Excellent communication and interpersonal abilities, with a guest-first mindset.
* Flexibility to work a night roster, 11:00pm to 7:00am across weeknights, weekends, and public holidays as required.
* Strong ability to lead, motivate, and coach a diverse team.
* A deep understanding of luxury service standards and guest experience personalization.
* Familiarity with PMS systems, ideally Opera.
* Calm under pressure—handling complaints, emergencies, or operational hiccups w...
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Type: Permanent Location: Brisbane, AU-QLD
Salary / Rate: Not Specified
Posted: 2025-06-19 08:50:16
