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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Norfolk, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Hialeah, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:15
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Williamsburg, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:14
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Join our team at JPMorganChase, where you'll play a crucial role in managing the pre- and post-trading life cycle operations.
Your focus on cash movements, funding coordination, and process improvements will be key to enhancing operational efficiency and driving success.
As a Trade Lifecycle Analyst within JPMorganChase, you will play a pivotal role in managing the operations of pre- and post-trading life cycles across all asset classes, with a primary focus on cash movements in and out of client accounts and preparing funding for managed demand deposit accounts.
You will coordinate with other business lines to ensure proper funding, applying your knowledge of trade lifecycle processes to identify and resolve issues while contributing to process improvements and automation initiatives.
Your success will depend on your ability to actively listen, ask insightful questions, and establish productive relationships with internal stakeholders, as well as manage projects and influence outcomes.
You will have the opportunity to develop your understanding of market products and emerging technologies, directly impacting the team's goals and performance.
Regular guidance and support from more experienced professionals will help you grow in your role.
Job responsibilities
* Manage cash movements into and out of client accounts, ensuring accurate allocation and reconciliation of funds.
* Collaborate with other business lines to facilitate proper funding, ensuring seamless coordination and communication.
* Contribute to the identification and implementation of process improvements, utilizing knowledge of automation technologies to enhance efficiency.
* Participate in projects related to trade lifecycle operations, assisting in the planning and execution stages to meet set objectives.
* Develop a foundational understanding of market products and regulations, applying this knowledge to daily operations and decision-making processes.
* Adapt to tight deadlines by effectively organizing and prioritizing work, while applying a strong logical and analytical mindset to think outside the box and challenge the status quo.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in financial markets and understanding of the transaction lifecycle.
* Demonstrated ability to manage cash movements and coordinate with various business lines for proper funding.
* Experience with process improvement methodologies and automation technologies, with a focus on enhancing operational efficiency.
* Ability to establish productive relationships with internal stakeholders, demonstrating beginning proficiency in stakeholder management.
* Familiarity with project management principles, with experience in assisting with project planning and execution.
Preferred qualifications, capabilities, and skills
* Strong analytical and problem-solving skills, with a background in Economics or In...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:14
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:13
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Build modern, test-and-learn digital experiences that reach millions of customers.
You'll guide strategy, delivery, and measurement while developing talent and driving results.
As a Product Manager in Card Shopping Experimentation, you will lead Public Marketplace page redesign initiatives and strengthen the Experimentation & Testing program to improve customer and business outcomes.
You will own initiatives end-to-end-from discovery and defining the approach through delivery, launch, and performance optimization-while coaching team members and aligning partners across a matrixed organization.
This role will also manage direct reports, requiring the ability to coach, prioritize, and create clarity for team members while delivering through a highly matrixed organization.
Working across Product, Technology, Design, Analytics, Marketing, and Operations, you will influence stakeholders around a clear vision and roadmap.
Job responsibilities
* Define and execute the product vision, strategy, and roadmap for Public Marketplace page redesign and experimentation initiatives
* Lead discovery to understand customer needs, challenge assumptions, and identify opportunities that improve experiences and acquisition outcomes
* Own end-to-end initiative delivery from ideation and business case development through execution, launch, measurement, and optimization
* Lead, coach, and develop team members by setting clear priorities, creating accountability, and removing blockers
* Partner with Technology, Design, Analytics, Marketing, Risk, and Operations to deliver customer-facing experiences and capabilities
* Develop and manage product backlogs, requirements, and success metrics aligned to customer and business outcomes
* Advance the Experimentation & Testing program by using customer insights, performance data, test results, and competitive intelligence to inform decisions
* Improve experimentation velocity and engagement by identifying and driving changes to experiences and ways of working
* Drive alignment across stakeholders by communicating priorities, trade-offs, decisions, and strategic direction clearly
* Influence decision-making by building strong partnerships, aligning on outcomes, and driving change across teams
* Monitor performance and continuously refine experiences to improve customer satisfaction, acquisition results, and operational effectiveness
Required qualifications, capabilities, and skills
* 6 years of experience in product management, digital product development, or a related field
* Experience owning products end-to-end from discovery and strategy through delivery, launch, and optimization
* Ability to identify customer needs and translate insights into product experiences and measurable outcomes
* Experience with roadmap development, product discovery, requirements definition, prioritization, and value measurement
* Ability to develop and communicate a ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:11
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Build an accessibility testing function that makes a measurable difference for millions of customers.
You'll set strategy, scale standards and reporting, and partner across teams to embed accessibility into delivery.
As an Vice President, Accessibility Testing Organization Lead in Card Shopping, you will define and lead the accessibility testing strategy and operating model for customer-facing card shopping experiences.
You will manage and develop a team of accessibility testing professionals, partner across Product, Technology, Design, Legal, Compliance, and Operations, and ensure accessibility quality is built into the product lifecycle from discovery through release.
Job responsibilities
* Lead the accessibility testing organization by setting the vision, operating model, standards, and roadmap for inclusive digital quality
* Manage, coach, and develop a team of accessibility testing professionals, including clear roles, goals, and performance expectations
* Define and implement accessibility test strategies, test plans, test cases, and defect management and quality assurance standards
* Partner with Product, Technology, Design, and accessibility partners to align on requirements, testing scope, remediation, and measurement
* Establish governance routines for intake, prioritization, reporting, escalation, and risk management to support timely delivery
* Oversee defect triage, root-cause analysis, remediation tracking, and clear communication of risks, progress, and outcomes
* Evaluate and recommend testing tools, automation opportunities, assistive technology practices, and process improvements
* Stay current on accessibility standards, regulatory expectations, and industry trends to continuously strengthen capability
Required qualifications, capabilities, and skills
* 7 years of experience in digital accessibility, accessibility testing, quality assurance, product testing, technology delivery, or a related field
* Knowledge of digital accessibility standards and regulations, including WCAG, the Americans with Disabilities Act (ADA), and Section 508
* People management experience leading, coaching, and developing teams in testing, quality assurance, accessibility, product, or technology
* Experience building or maturing programs, operating models, governance routines, standards, and delivery processes
* Ability to review designs and digital experiences to identify accessibility issues and translate findings into clear remediation guidance
* Experience testing with assistive technologies (for example, NVDA, JAWS, VoiceOver, TalkBack, magnifiers, and alternative input methods)
* Technical familiarity with HTML, WAI-ARIA, CSS, JavaScript, and accessibility defect management practices
* Experience using Jira to track accessibility defects and coordinate testing work
* Experience documenting standards and best practices in a shared knowledge base (for example,...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:11
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The Head of Next Generation Strategy and Engagement will join J.P.
Morgan Private Advisory and the Family Office team.
This individual will lead the vision, development, and execution of the firm's strategy to engage and serve next generation clients and family members across the USPB.
In this capacity, the role will help shape the long-term strategic agenda for next gen engagement - including the development of differentiated solutions and services, client engagement and education programs, strategic partnerships, and go-to-market execution.
Job Responsibilities
* Define and lead the private bank-wide strategy for next generation client engagement across the private bank ecosystem, aligned to the firm's broader priorities.
* Build and lead cross-functional advisory council within the Private Bank (bankers, investors, subject matter experts, and key partners across lending/mortgage, sustainable investing, OCIO, marketing, digital, product, trust & estate, family office, and other groups) to coordinate existing efforts, identify gaps, and scale next gen initiatives and offerings.
* Identify emerging trends shaping next gen client priorities and advise senior leadership on evolving expectations and competitive dynamics.
* Develop and drive a multi-year roadmap for next gen capabilities, experiences, and client solutions.
* Lead the strategy and execution of differentiated next gen engagement programs (e.g., "JPM Academy"), including conferences/events (EFL, 40x40, etc.), peer networking, educational forums, and curated experiences.
* Create thematic content and financial education curriculums spanning investing fundamentals, macro and markets, planning and financial well-being, leadership, governance, and family dynamics.
* Partner with internal and external subject matter experts to deliver compelling programming tailored to next generation audiences.
* Build scalable engagement models across in-person, digital, and hybrid channels.
* Evaluate strategic partnerships and external providers (including educational institutions and experiential offerings) that enhance the next gen value proposition.
* Establish measurement frameworks to track adoption, engagement, and commercial impact of next gen initiatives.
* Design and execute the go-to-market strategy across advisors, bankers, and regional leadership, including advisor enablement tools, training, playbooks, and engagement frameworks.
* Work with Head of Content Strategy within J.P.
Morgan Private Advisory to position the firm externally as a leader serving next generation wealth holders.
* Support strategic client opportunities and key family relationships where next gen engagement is a priority.
Qualifications, Capabilities, and Skills
* 8+ years of experience in wealth management, private banking, family office, strategy, client engagement, or related fields.
* Strong understanding of investment products, financial ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:10
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Asset and Wealth Management (AWM) Marketing Office is part of the global marketing organization that provides marketing strategy and delivery support to AWM's client assets and growing asset and wealth management businesses at JPMorganChase.
The team drives operational excellence and improves the day-to-day experience of marketers by increasing efficiency and effectiveness through process reengineering, operating model optimization, and organizational redesign.
The team also oversees the strategy and execution of established regional communications control governance teams to ensure obligations for controls management, risk, compliance, and audit functions are met.
As an Organizational Change Management Specialist Vice President, you will focus on the people side of change, ensuring that individuals and teams successfully adopt new processes, tools, and ways of working with minimal disruption so the organization can realize the full value of AI capabilities.
You will partner closely with functional and regional marketing leaders to translate the AI transformation vision into actionable workstreams, build organizational readiness, and embed sustainable adoption across the global marketing organization.
Job Responsibilities
* Develop and implement change management plans that translate the CMO's AI transformation vision into actionable workstreams across functions and regions, including a phased roadmap detailing impacts, communications, training, risk mitigation, and success metrics for the AI transformation.
* Partner with functional and regional marketing leaders to assess impact, address resistance, and co-design adoption approaches tailored to their teams' specific needs.
Conduct stakeholder impact and readiness assessments to identify skill gaps, workflow changes, and intervention priorities by function and region.
* Create and deliver clear, compelling messaging that helps the marketing organization understand the "why" behind AI adoption and what it means for their roles and ways of working.
Develop tailored communication toolkits-including talking points, FAQs, and presentation materials-that equip leaders and teams to engage with the change confidently and consistently.
* Design and facilitate learning experiences-from AI literacy to new-workflow adoption-that build confidence and competence across all levels of the marketing organization, delivering role-specific workshops, guides, and learning modules directly or through a change champion network.
* Track progress, sentiment, and risks, providing actionable insights and recommendations to the CMO office.
Establish a regular reporting cadence covering adoption rates by team/function, training completion, sentiment surveys, qualitative feedback, and risk identification, with recommendations for course correction.
* Apply a strong risk and controls mindset by ensuring processes are documented, governance is embedded, and changes support audit readiness and...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Lowell, US-IN
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:09
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:08
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Vietnamese required.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and a...
....Read more...
Type: Permanent Location: Westminster, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:07
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Coconut Creek, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:06
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Share the value of Chase Private Client with eligible clients.
* Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adheres to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships.
* 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FI...
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Type: Permanent Location: Cornelius, US-NC
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:03
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Alexandria, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:02
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Become an integral part of the Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Senior Administrative Assistant in Consumer & Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
This information should be placed at the bottom below the Preferred qualifications, capabilities, and skills section.
Chase is a leading financial services firm, helping nearly half of America's hous...
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Type: Permanent Location: Walnut Creek, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:01
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As an Applied AI/ML Researcher within the AI4Tech Team at JPMorgan Chase, you will lead technology research and development initiatives focused on advancing AI capabilities across the firm.
Leveraging your deep engineering expertise, you will collaborate with agile teams to drive innovation in developer productivity, CI/CD, observability, incident response, and the secure, compliant integration of AI into technical operations.
Your role emphasizes establishing and nurturing common capabilities, best practices, and reusable frameworks to support AI excellence and consistency throughout the organization.
You will blend hands-on technical work with strategic and advisory responsibilities, guiding platform choices, operating models, and controls in a regulated enterprise environment.
Staying abreast of industry trends and technological advancements, you will help shape the future of AI-driven technology at JPMorgan Chase.
Job Responsibilities
- Conduct applied research and development on GenAI and agentic AI solutions to enhance developer productivity, CI/CD automation, observability, and operational resilience.
- Design, prototype, and evaluate AI-driven tools and frameworks that streamline engineering workflows, improve code quality, and accelerate technology delivery.
- Establish and promote best practices, reusable components, and common capabilities for integrating AI into technology platforms in a secure, stable, and scalable manner.
- Collaborate with agile engineering teams to identify opportunities for AI adoption, provide technical guidance, and support the implementation of innovative solutions.
- Develop and maintain policies, guardrails, and controls to ensure responsible, compliant, and auditable use of AI technologies within the enterprise.
- Monitor industry trends, emerging technologies, and best practices to inform strategic direction and maintain the firm's leadership in AI-driven technology innovation.
- Communicate research findings, technical insights, and recommendations to both technical and non-technical stakeholders through clear documentation, presentations, and decision briefs.
Required qualifications, skills and capabilities
- Advanced degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience in software engineering, applied AI/ML research, or technology R&D, with strong proficiency in Python and familiarity with modern development tools and cloud platforms (AWS, Azure, GCP).
- Hands-on experience with containers, Kubernetes, and infrastructure as code.
- Hands-on experience with GenAI, agentic AI, prompt engineering, function/tool calling, and integrating AI into developer and operational workflows.
- Deep understanding of CI/CD pipelines, developer productivity tooling, observability, and incident response in large-scale, regulated environments.
- Strong background in secure software development, data privacy, access controls, and compliance requirem...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:01
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Become an integral part of Commercial and Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in the Commercial and Investment Bank, you will partner with a global leader, managing a demanding and dynamic calendar and international travel.
You will be leading the office and schedule, tapping your thought leadership to managing priorities and ensuring efficient use of executives' time.
You will also be working closely with key stakeholders to plan and lead large events, Town Halls, maintain critical follow-ups and will draft simple communications.
Job responsibilities:
* Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders.
* Manage complex calendar for Senior Executive in a fast paced and dynamic environment.
* Work closely with key stakeholders to manage priorities and maintain key documents such as organizational charts.
Track business priorities, take succinct minutes and replay key takeaway and themes from senior meetings.
* Coordinate and organize senior meetings, draft communications and presentations including agenda setting, material preparation and distribution, coordination of guest speakers, and logistics.
Use tools such as LLM and Teams to maximize collaboration and efficiency.
* Arrange and maintain complex travel plans and itineraries for both international and domestic travel
* Provide general office support to include phone coverage, printing, backup coverage, floor support, etc.
Required qualifications, capabilities and skills:
* A minimum of 3 years of experience supporting executive level leadership
* Discretion and good judgment in confidential situations, and proven experience interacting with all levels in the organization
* Strong interpersonal, presentation and communication skills
* Exceptional international travel planning skills and knowledge
* Strong personal leadership, ability to work independently and effectively in a demanding, changing environment
* Strong depth of JP Morgan institutional knowledge
* Fluency in planning complex market visits
* Fluency in technology and tools such as LLM to create efficiency and in all Microsoft products such as Excel, PPT and Teems
* Background in supporting revenue producers in a financial services environment
* Willing to work outside business hours as business needs require
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this positi...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:12:00
-
Join a team focused on improving the quality, consistency, and credibility of monitoring and testing.
You'll perform independent quality reviews, partner with stakeholders across the firm, and help identify themes and emerging risks to drive practical improvements.
Job Titles and Descriptions Guidelines.pdf
As an Associate, Monitoring and Testing Quality Review within the Testing Center of Excellence, you will execute independent quality reviews to confirm monitoring and testing activities are completed in line with applicable standards, methodology, timelines, and documentation expectations.
You will evaluate whether outcomes are consistent, defensible, and appropriately risk-focused.
You will work closely with testing teams and control partners to identify gaps, trends, and improvement opportunities that strengthen control coverage and testing effectiveness.
Job Titles and Descriptions Guidelines.pdf
Job responsibilities
* Execute independent quality reviews to confirm adherence to standards, methodology, timelines, and documentation expectations.
* Assist in planning and executing targeted, risk-based quality and data reviews.
* Evaluate test plans and end-to-end testing documentation for completeness, consistency, and defensibility (e.g., objectives, sampling approach, test steps, evidence, results, and conclusions).
* Validate that evidence is sufficient, appropriate, traceable, and sourced from authoritative records; challenge incomplete or unreliable evidence and recommend remediation actions.
* Assess data reliability and integrity, the validity of conclusions, and the appropriateness of assumptions.
* Evaluate control design and operating effectiveness and identify control coverage gaps or execution deficiencies.
* Identify and communicate potential key issues, trends, recurring themes, and process/control weaknesses; support root-cause analysis and recommendations.
* Review issues/exceptions for clear condition, criteria, cause, impact, and scope; support validation of severity/ratings where applicable.
* Support issue validation testing and closure decisions by confirming remediation evidence and retesting results meet standards and documentation expectations.
* Partner with testing teams to leverage internal data sources (systems of record, reports, reconciliations) to improve evidence collection efficiency.
* Communicate review outcomes through timely feedback, clear status updates, and escalation of high-risk concerns; contribute to calibration and coaching.
Required qualifications, capabilities, and skills
* Bachelor's degree (business, information technology, or related field) or equivalent related experience.
* Experience in financial services risk, compliance, audit, operational risk, operations, or business control management.
* Demonstrated ability to perform assessments, evaluations, or quality reviews.
* Working knowledge of internal control con...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-31 10:11:59
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As a Product Portfolio Operations Manager in Chase Travel team you will provide support to the Portfolio Quad - ensuring value delivery and performance against business objectives, enabling products/portfolio to operate efficiently in the organizational ecosystems.
You will play a critical role in supporting teams, embodying Chase values, and driving strategic initiatives.
Your leadership will foster a culture of collaboration and continuous improvement, ensuring alignment with our mission and goals.
Job responsibilities
* Partner with Product teams to gather, analyze, and report portfolio health and performance metrics.
* Maintain high-quality data in Systems of Record (e.g., Align, Jira, PAT), ensuring accuracy, timeliness, and consistency.
* Produce recurring and ad hoc dashboards/reports to improve portfolio monitoring, transparency, and decision-making.
* Support controls and audit activities, including test coordination, evidence collection, status tracking, and stakeholder/leadership reporting.
* Establish and continuously improve portfolio operating routines, governance, and ways of working to increase efficiency across Product Areas.
* Identify process gaps and implement scalable systems and automation (including AI-enabled approaches) to enhance controls hygiene and productivity.
* Build strong relationships with key stakeholders and communicate clearly with leadership to align execution to strategy and objectives.
* Monitor trends and performance outcomes, surface insights, and recommend improvements and corrective actions.
* Support PPO leadership team with project and ad-hoc activities and initiatives.
* Model and champion Chase values, contributing to a positive, inclusive culture.
Required qualifications, capabilities, and skills
* Proven experience in product operations, with a strong focus on controls, risk/issue tracking, and process improvement.
* Demonstrated experience establishing and supporting ways of working, operating routines, and portfolio/product-area operational support.
* Strong strategic planning, analytical, and problem-solving skills; able to identify root causes and implement scalable solutions.
* Excellent documentation skills and the ability to create clear, durable artifacts (playbooks, SOPs, procedures).
* Exceptional written and verbal communication and interpersonal skills; able to influence and partner effectively across stakeholders and levels.
* Ability to simplify complex processes into clear guidance, including development of training and communications.
* Demonstrated ability to act as a culture carrier, consistently promoting and modeling organizational values.
Preferred qualifications, capabilities, and skills
* Jira, Align, Tableau, Co-Pilot or other AI tools
* Experience with ways of working and operational support
* Ability to drive innovation and operational excellence.
* Familiarity w...
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Type: Permanent Location: Glen Allen, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:11:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Escondido, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-31 10:11:58
-
Join a product team that blends innovation, partnership, and scale to create experiences customers use every day.
You'll help shape strategy, ship meaningful capabilities, and grow your impact through cross-functional leadership.
As a Product Manager, Co-brand Partnerships in Co-brand and Partner Products, you will define product direction and deliver customer-facing capabilities and partner integrations from discovery through launch and continuous improvement.
You will collaborate with product, engineering, design, operations, analytics, marketing, and control partners to build secure, scalable solutions.
You will use data and customer insights to prioritize the roadmap and improve outcomes for customers and the business.
Job responsibilities
* Define product vision, strategy, and roadmaps aligned to customer needs and partner opportunities
* Lead discovery through customer research, market analysis, and stakeholder interviews
* Translate customer and business needs into clear requirements, prioritized backlogs, and measurable outcomes
* Drive end-to-end delivery from concept to launch, measurement, and iteration
* Deliver customer-facing capabilities, partner integrations, and operational enhancements that improve engagement and scalability
* Build and maintain strong partner relationships across planning, testing, launch readiness, and ongoing optimization
* Partner with engineering, architecture, design, analytics, operations, marketing, risk, legal, and compliance to deliver secure and resilient solutions
* Establish success metrics and monitor product performance, customer outcomes, operational measures, and business results
* Communicate priorities, trade-offs, risks, and recommendations to senior stakeholders and partner teams
* Create alignment in a highly matrixed environment through clear governance and decision-making
* Mentor and coach peers and cross-functional partners on product management practices
Required qualifications, capabilities, and skills
* 5 years of product management experience delivering customer-facing or technology-enabled products
* Demonstrated experience defining product strategy and delivering measurable outcomes
* Proven ability to lead complex cross-functional initiatives across business and technology teams
* Experience managing roadmaps, prioritization methods, and iterative delivery practices (for example, Agile)
* Ability to influence outcomes without direct reporting authority
* Strong analytical skills, written communication, and executive-ready storytelling
* Experience working in a regulated environment and partnering with risk, legal, compliance, controls, privacy, or information security stakeholders
Preferred qualifications, capabilities, and skills
* Experience with co-brand products, loyalty, rewards, offers, commerce, travel, payments, or customer engagement platforms
* Experience managing ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-31 10:11:57
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Drive the future of data-driven decision making-join us to transform raw information into actionable insights that power business innovation.
s an Analytics Manager on the Offers & Shopping (O&S) Analytics Team, You'll drive business progress through rigorous analyses and the build of scalable tools for decision making.
You'll have the unique opportunity as an experienced practitioner in analytics and data science to manage teams executing against high priority, high value workstreams in support of Offers & Shopping.
Job Responsibilities
* Own strategic roadmap for key O&S Data & Analytics workstreams and partner with multiple stakeholders across the org to deliver it
* Define objectives and develop data-driven solutions for complex business challenges.
* Perform descriptive, diagnostic, and inferential analyses to uncover trends, patterns, and actionable business insights
* Develop, maintain, and enhance dashboards & automated reporting tools to facilitate decision making for business partners
* Conduct deep-dive analyses to identify and quantify drivers of business performance and recommend actions to improve KPIs
* Build analytical frameworks to support strategic and complex business priorities
* Manage a team of junior analysts and associates
Required Qualifications, capabilities, and skills:
* Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, or a related quantitative field
* 5+ years of experience in analytics, data science, business strategy, or related fields
* Solid proficiency in statistics, data science, and machine learning combined with hands on coding ability (SQL and Python) for data wrangling, analyses, and modeling
* Proven ability to connect data to business strategies and deliver results that drive measurable impact
* Exceptional critical thinking, analytical, and communication skills to drive workstreams with technical and non-technical audiences
Preferred Qualifications, capabilities, and skills:
* Experience with cloud platforms (e.g., AWS, Snowflake) for large scale data processing
* Experience deploying and monitoring dashboards / models / self service tools in a production environment
* Background in retail media networks or e-commerce is a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-31 10:11:57