Product Manager, Card Shopping Experimentation

Build modern, test-and-learn digital experiences that reach millions of customers.

You'll guide strategy, delivery, and measurement while developing talent and driving results.

As a Product Manager in Card Shopping Experimentation, you will lead Public Marketplace page redesign initiatives and strengthen the Experimentation & Testing program to improve customer and business outcomes.

You will own initiatives end-to-end-from discovery and defining the approach through delivery, launch, and performance optimization-while coaching team members and aligning partners across a matrixed organization.

This role will also manage direct reports, requiring the ability to coach, prioritize, and create clarity for team members while delivering through a highly matrixed organization.

Working across Product, Technology, Design, Analytics, Marketing, and Operations, you will influence stakeholders around a clear vision and roadmap.
Job responsibilities


* Define and execute the product vision, strategy, and roadmap for Public Marketplace page redesign and experimentation initiatives


* Lead discovery to understand customer needs, challenge assumptions, and identify opportunities that improve experiences and acquisition outcomes


* Own end-to-end initiative delivery from ideation and business case development through execution, launch, measurement, and optimization


* Lead, coach, and develop team members by setting clear priorities, creating accountability, and removing blockers


* Partner with Technology, Design, Analytics, Marketing, Risk, and Operations to deliver customer-facing experiences and capabilities


* Develop and manage product backlogs, requirements, and success metrics aligned to customer and business outcomes


* Advance the Experimentation & Testing program by using customer insights, performance data, test results, and competitive intelligence to inform decisions


* Improve experimentation velocity and engagement by identifying and driving changes to experiences and ways of working


* Drive alignment across stakeholders by communicating priorities, trade-offs, decisions, and strategic direction clearly


* Influence decision-making by building strong partnerships, aligning on outcomes, and driving change across teams


* Monitor performance and continuously refine experiences to improve customer satisfaction, acquisition results, and operational effectiveness

Required qualifications, capabilities, and skills


* 6 years of experience in product management, digital product development, or a related field


* Experience owning products end-to-end from discovery and strategy through delivery, launch, and optimization


* Ability to identify customer needs and translate insights into product experiences and measurable outcomes


* Experience with roadmap development, product discovery, requirements definition, prioritization, and value measurement


* Ability to develop and communicate a ...