-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Milford, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:48
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Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and ...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:48
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking Wealth Management team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages (Python, Java)
* Development experience on private cloud, AWS public cloud (EC2, S3, RDS, Lambda, EMR, Step functions, Glue), ETLs and Data Pipeline
* Experience in API engineering, REST, GraphQL, Apigee / AWS API gateways, authorization and authentication, throttling, security policies, load balancing, and resilient implmentations
* Realtime messaging framework implementations e.g.
SNS, Kafka
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Teamwork, collaboration, and strong problem solving skills.
Thorough in documentation and unit / component / system inte...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:47
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Are you ready to make a difference in a fast-paced call center environment? As an Auto Recovery Collections Specialist, you'll have the opportunity to utilize your excellent communication and negotiation skills to achieve the best outcomes for our customers.
This role offers career growth and the chance to work both independently and as part of a supportive team.
As an Auto Recovery Collections Specialist in our team, you will take ownership of each customer interaction, demonstrating empathy and respect.
You will work in a metrics-driven environment, adhering to all applicable regulatory and departmental practices and procedures.
This role is perfect for someone who thrives in a dynamic setting and is eager to contribute to our team's success.
Job Responsibilities:
* Engage with customers in a call center environment that requires phone-based interaction.
* Demonstrate excellent communication, negotiation, and decision-making skills.
* Communicate effectively with customers and collaborate with internal departments.
* Maintain efficiency and accuracy by demonstrating proficiency in talking and typing in a fast-paced environment.
* Prioritize tasks to meet deadlines and ensure timely resolution of customer-related matters.
* Utilize an automatic dialing system.
* Adhere to company policies and procedures.
Required Qualifications, Capabilities, and Skills:
* High school diploma or GED.
* Strong organization and prioritization skills.
* Excellent communication and listening skills for effective interaction with customers and internal teams.
* Strong attention to detail, ensuring accuracy and thoroughness in all tasks.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Analytical and problem-solving skills to address customer inquiries and resolve issues.
Preferred Qualifications, Capabilities, and Skills:
* Previous experience in the auto industry is helpful.
* Comfortable in a fast-paced, consistently changing environment.
* Basic skip tracing experience is strongly preferred.
* 1 years of collection experience is strongly preferred.
* Ability to work overtime as required.
Work Schedule:
Candidates must reside in the state of Arizona and be willing and able to work a hybrid work schedule.
Specific schedule information will be provided by the Recruiter.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay ...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:46
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Saint Augustine, US-FL
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:45
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Join a team of dedicated professionals to advancing research and evidence-based policy proposals informed by the data, expertise, and resources of JPMorganChase in collaboration with colleagues from across the Corporate Responsibility department and the JPMorganChase lines of business.
As a Production & Design Lead within the Production & Design team, you will play a pivotal role in amplifying the impact of the research findings and policy suggestions of the JPMorganChase Institute and Policy Center.
Your responsibilities will encompass increasing visibility of groundbreaking research and policy endeavors, thereby contributing to the corporate responsibility objective of fostering inclusive economic growth.
Under the supervision of the Head of Insights & Impact, your tasks will involve leading the team, working closely with team members, supervising personnel and contracts, handling projects and processes tied to external publications, and nurturing relationships with stakeholders across various business sectors.
Job responsibilities
* Manage a team of employees and vendors to develop and execute project plans for research, policy and insights publications and deliverables, including design assets (web design, email marketing, data visualizations, briefs, reports, etc.) and editorial content
* Coordinate across internal and external teams to ensure release and stakeholder campaign strategies meet impact goals
* Leade and improve organizational processes and systems, including content or channel management, engagement tracking and analytics, and/or risk management activities, based on quantitative and qualitative data (e.g., email/web metrics, documented lessons learned in after-action reports) as well as industry best practices
* Build and maintain relationships across Corporate Responsibility and the lines of business to support shared goals and manage risks appropriately
Required qualifications, capabilities, and skills
* Passion for JPMorganChase Corporate Responsibility mission
* 7+ years of experience in project management and strategy
* Experience in people and vendor management
* Flexibility and organization to manage dynamic timelines and competing priorities
* Excellent relationship building and collaborative decision-making skills
* Positive self-starter with strong independent problem-solving skills
* Strong verbal and written communication skills
* Prior experience and success in roles requiring attention to detail
* Deep prior experience with core Microsoft Office applications
* Commitment to diversity, equity, and inclusion
Preferred qualifications, capabilities, and skills
* Experience with project management tools
* Experience in economic policy, public affairs, design, and/or communications
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the w...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:45
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J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Wealth Planner in J.P.
Morgan Advisors, you will be a vital member of the Financial Advisor's team.
You will work in close partnership with the Financial Advisor's and will help build financial strategies and plans that align with client's unique goals and personal values.
Responsibilities
* Effectively build strong trust with clients through client profiling and an empathetic connection and proactively identify and delivery appropriate solutions that address the needs of our clients
* Create, lead and implement the strategy to effectively uncover client's ideal financial goals.
Support the overall business development strategy as it relates to goals-based planning
* Gather in-depth information to create financial plan through a holistic approach, Utilizing the client's financial data to create possible solutions to meet goals
* Establish strong relationships with the client's financial team of advisors (Centers of Influence)
* Schedule and prepare for client meetings, lead client meetings by offering recommendations and presenting the goals based financial plan
* Proactively review client plans and make appropriate changes on a regular basis and identify new opportunities.
Identify changes to the plan and confirm agreement with clients
* Onboard clients with the firm's financial planning software and tools and utilize these tools effectively to monitor and adjust financial plans
Required qualifications, capabilities, and skills:
* 5 plus years' experience in Financial Services industry
* FINRA Series 7 and 66 licenses required
* Certified Financial Planner designation required
* Bachelor's degree required
* Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
* Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
Preferred qualifications, capabilities, and skills:
* Able to adapt and stay abreast of changing technology and regulatory policies
* Highly proficient user of Word, PowerPoint and Excel
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:43
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Germantown, US-WI
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:42
-
Company
Federal Reserve Bank of Minneapolis
The Federal Reserve Bank of Minneapolis has an exciting opportunity for individuals with data science experience.
The successful candidate will become a part of the Production Function within the National Stress Testing Program.
The individual will work with complex datasets, a variety of statistical modeling techniques, and several programming languages.
The individual will collaborate with other members of the Minneapolis-based team and interact with colleagues across the Federal Reserve System.
The individual will utilize R and Python to implement models for annual Dodd-Frank Act stress tests, develop automated analytics, and support policy makers with ad hoc analysis.
The individual will also get to interact with senior leaders across the Federal Reserve System.
The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.
Onsite work is an essential function of this position, and you are expected to be in the office 3 days per week for meetings and team collaboration.
Essential Duties:
* Use critical thinking to conceptualize, analyze, synthesize, and/or evaluate information to determine the appropriate strategies and solutions, after being given instructions and guidance and under regular supervision.
* Apply technical expertise, initiative, reliability, and judgment to help develop strategies for implementing new financial models and/or data analytics.
* Perform data extraction, cleaning, and organization.
* Assists in the transformation of large-scale datasets from external to internal systems in a manner suitable for analysis.
* Assists in end-to-end support of system, including identification of relevant data, development of data reporting forms/structures, gathering of data, storage of data, analysis of data, interpretation of analysis and data visualization.
* Supports mapping, maintenance, and enhancements of system databases.
* Implements and enhances data quality tests.
* Assists with process automation.
Implements enhancements to automated processes.
* Work consists of procedures and tasks where quantitative analysis is required.
Work requires technical skills including statistical modeling, programming, mathematics, finance, as well as subject matter knowledge (e.g., understanding of financial institutions and markets).
* May assist in the planning and design of projects involving modeling, data and financial analysis and operational functions.
* Complete project tasks and activities in a timely manner.
May identify new initiatives/projects that will further the work of the organization.
* Prepare and deliver clear, accurate and concise communication orally and in writing.
* Share information and ideas regarding projects and work for Section/Project Teams/Division or external stakeholders.
Present work at...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:41
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Germantown, US-WI
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:40
-
Company
Federal Reserve Bank of St.
Louis
Our Safety & Soundness unit is looking for individuals to join our team of Bank Examiners.
An examiner commission is a relevant factor in consideration for these positions.
However, if you lack an examiner commission, regulatory, banking, lending, capital markets, Bank Secrecy Act, fiduciary activities, information technology or related experience in the financial services industry will be considered.
This position can be based in our St.
Louis, MO, Little Rock, AR, or Memphis, TN offices.
We value clear communications, financial and risk management analysis experience and individuals who enjoy working as a member of a team.
Our people are diverse in background and ideas, which allows for ongoing creativity and innovation.
Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.
Safety and Soundness examiners conduct community and regional bank examinations, and bank holding company inspections.
To support your professional advancement, we provide a well-defined career progression and an Examiner Commissioning Program to assist you in achieving your professional goals.
Click here for more information.
Travel Requirement
This position requires overnight travel, or if in range, commutable travel.
You will travel approximately 50 nights per year, averaging 20-30% of workdays within the Eighth Federal Reserve District.
It includes overnight stays (up to five consecutive days), travel mostly by vehicle, but some air travel may be involved as well.
The St Louis Fed diligently works to provide a positive Work / Life Balance through flexible on-site work arrangements, a compressed work schedule, and periodic work from home opportunities.
Responsibilities
* Evaluate the soundness of an organization's financial condition, including capital, asset quality, earnings, liquidity and exposure to interest rate risk.
* Assess the effectiveness of risk management, including board and management oversight, policies & procedures, internal controls and management information systems.
* Ensure compliance with banking laws and regulations.
Qualifications
* Bachelor’s degree in business or business-related field or commensurate experience.
* Five years relevant banking experience (e.g., lending, capital markets, Bank Secrecy Act, fiduciary activities, information technology or related experience)
+ Candidates with less experience may be considered at a lower job grade or salary.
* Ability to lead or participate in bank examinations or bank holding company inspections, or key areas within those activities.
* Sound ability to create professional supervisory reports.
* Knowledge in areas of finance, accounting, lending, banking operations or related fields.
* Interest in coaching, mentoring, and developing peers.
* Work in a team setting, serving as an enthusiastic team member or team leader.
* You must live in, or relo...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:39
-
The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services.
We provide strategic advice, raise capital, manage risk, and extend liquidity in over 100 countries.
As a North America Payments Sales - Financial Institutions Business Manager within the Commercial & Investment Bank, you will act as a trusted advisor to our Regional Sales Heads, optimizing business performance and promoting strategic initiatives.
You will have the opportunity to work on high-impact projects, manage key business governance initiatives, and contribute to the growth and efficiency of our business.
This role provides a dynamic environment where your strong project management skills, attention to detail, and ability to work independently will be highly valued.
Job Responsibilities:
* Develop and oversee performance metrics, including financials, deal pipeline, and expenses.
* Assist in key business, strategic, regulatory, and governance priorities.
* Coordinate and deliver key sales initiatives and projects.
* Support region-wide initiatives and represent the Payments business in meetings.
* Respond to executive ad-hoc requests related to project management and business analysis.
* Organize complex information strategically and communicate effectively with partners.
* Project manage and deliver key work streams, identifying risks and driving resolution.
* Support audit, regulatory, and compliance deliverables within the RCSA framework.
* Coordinate team activities and prepare materials for town halls and strategy sessions.
* Maintain internal resources and documentation on collaboration sites like SharePoint.
* Participate in initiatives to simplify and improve business processes.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Business, Finance, Economics, or a related area.
* Proven experience in delivering high-quality presentations and reports.
* Ability to engage with diverse stakeholder groups and drive the agenda.
* Excellent communication, organization, and project management skills.
* Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
* Self-motivated, tenacious, and capable of working independently.
* Proactive problem-solving mindset with strong analytical skills.
* Effective under pressure, with the ability to prioritize requests and multitask.
* Strong communication, influencing, and relationship-building skills.
* Disciplined approach to managing processes and controls.
Preferred Qualifications, Capabilities, and Skills:
* Prior experience in Business Management or a COO role.
* Experience with Alteryx for efficient data analysis and workflow automation.
* Understanding of Treasury Services, Payments, or Banking products.
JPMorganChase, one of the oldest financial institutions, offers innovative fin...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:38
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Vice President of Revenue Management in the New Initiatives group within Commercial and Investment Bank - Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you will be responsible for laying out, socializing, and implementing strategic pricing packages and solutions for clients based on industry segment and need.
You will be responsible for building recommendations off of client usage data, cost, and analysis of the competitive space.
You will work closely with bankers and leadership to lay out pricing solutions.
You will further partner closely with product teams, bankers, and billing operations to implement the target solution[s].
Finally, you will conduct ongoing analysis to measure success of pricing strategies and recommend changes based on new products being added, changing costs, or market trends.
Job responsibilities
* Develops a pricing strategy and vision that delivers value to customers and the business
* Manages discovery efforts and market research to uncover pricing solutions
* Owns, maintains, and develops a backlog to support the overall strategic roadmap and value proposition
* Builds the framework and tracks key success metrics such as cost, feature and functionality, risk posture, revenue, and feedback
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in revenue management or a relevant domain area
* Advanced knowledge of pricing and bundling strategies
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:38
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:37
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: West Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:36
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Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk.
The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting.
Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls.
As a Control Manager - Vice President within HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm.
Reporting to the Product Portfolio Control Lead, you will be responsible for the control framework of one or more sub products within the HR Product Portfolio.
You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; whilst building strong partnerships with HR and Corporate Function leaders to help mitigate risk.The focus of this EMEA based role is to support HR requirements driven by engagement with the European Central Bank (ECB) and the JPMorgan SE Legal Entity, working closely with the EMEA Regulatory Affairs team, Audit and Compliance.
Job responsibilities
* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
* Deliver end-to-end project management support for internal audits and external regulatory exams supporting HR Regulatory Affairs
* Prepares committee materials on regulatory exams and compensation matters
* Partner on regulatory matters with EMEA Regulatory Affairs, Compliance and Audit
* Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support compensation-related programs and strategies
* Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
* Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
* Translate business requirements into effective and streamlined technical solutions.
Using programming skills, database knowledge, and design skills to satisfy the requirements.
* Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:36
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Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Asset Wealth Management, and Investment Bank.
The Credit Monitoring Center of Excellence sits within WLS and provides Credit Compliance Monitoring for wholesale loan portfolios across the firm.
As a Credit Support Manager within the Credit Monitoring CoE, you will oversee a team of Credit Support Specialists tasked with evaluating compliance with credit agreement terms for a designated portfolio of borrowers.
Your role will involve frequent collaboration with global counterparts to ensure alignment with policies, procedures, and best practices.
You will work closely with our Credit Risk organizations, Bankers, and other internal operational teams on a global scale.
Job Responsibilities
* Ensure achievement of service levels across multiple processes
* Drive a strong risk and control environment including prevention/early identification of errors and above satisfactory quality performance
* Provide regular coaching to specialist to exceed expectations in their current role and set a clear path for career progression and mobility
* Follow up on all Quality Control & Quality Assurance cited errors performing root cause analysis when necessary.
Determine if errors are a result of training issues, knowledge gaps or unclear procedures.
Partner with leadership to develop plans to address errors at the process, individual, or procedural levels
* Provide subject matter expertise on all aspects of Credit Monitoring and/or Quality Control
* Take the lead on resolving escalations received through multiple channels; performing root cause analysis and partnering to reduce future escalations
* Work with Risk/Control partners to proactively identify and close any control gaps that may exist; interact with internal/external auditors, Credit Review and regulators
* Manage people working within the team and mentor/coach members to achieve their career goals
Required qualifications, capabilities and skills
* Minimum of 2 years' experience in Credit Monitoring and/or Quality Control with legal and financial documents analysis
* Strong understanding of commercial loan products, including documentation and credit agreements
* Strong verbal & written communication to effectively communicate with various stakeholders and across levels
* Ability to work independently with minimum supervision including demonstration of good time management
* Strong proficiency in using MS Office tools including MS Excel
* Excellent decision-making and strong analytical skills including the ability to probe sensitive issues while maintaining the highest level of integrity and objectivity
* Demonstrate the ability to function in a global environment, partnering jointly, in a cooperative manner, sharing information with co-workers and peers and support department and team plans, programs, and poli...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:35
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: McAllen, US-TX
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:34
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Hialeah, US-FL
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:33
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The Process Engineering Center of Excellence (PE COE) is a global team of internal consultants that executes key business transformations and advances Chase Consumer & Community Banking (CCB) towards a state of operational excellence.
Our mission is to improve end-to-end processes, improve the customer experience, increase employee engagement, decrease risks, yield financial benefits, and cultivate a culture of continuous improvement.
As a Process Improvement Manager in the Process Engineering Center of Excellence, you will lead teams of consultants on lean transformation efforts through current state assessments, quantitative analyses, and ideal future state designs.
You will serve as a trusted thought partner to senior stakeholders, delivering recommendations, robust implementation plans, and execution support to realize business improvement targets.
Job Responsibilities:
* Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions
* Craft and deliver a compelling narrative across both written and verbal mediums to influence executive stakeholders action on key business decisions and major change initiatives
* Lead teams of consultants to support one or more engagements
* Ensure quality and timeliness of deliverables
* Influence, design, and develop strategic processes
* Be a recognized culture carrier who leads with consistency, integrity, and humility
* Collaborate with cross-functional partners to enhance end-to-end value chains across the firm
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree from an accredited institution
* 4 plus years relevant post-graduate work experience, including Internal and/or external consulting experience
* Lean Six Sigma, Agile methodologies, Change Management Principles, Organization Design, or Strategic engagements
* Strong executive-level communication skills and presence
* Demonstrated experience leading teams in strategy, process improvement, or re-engineering efforts
* Flexibility to work effectively with stakeholders and colleagues at all levels
* Self-driven and capable of taking initiative and working with minimal direction
* Ability to travel as needed (5-10%; will vary by engagement)
Preferred Qualifications, Capabilities, and Skills:
* 2 plus years work experience, including process improvement experience
* Exposure to Tableau, Alteryx, or similar systems
* Project Management experience
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:33
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Cicero, US-NY
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:32
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: North Miami, US-FL
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:31
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Appleton, US-WI
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:30
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Liverpool, US-NY
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:29
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
....Read more...
Type: Permanent Location: San Gabriel, US-CA
Salary / Rate: Not Specified
Posted: 2024-11-23 07:47:28
