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As a Virtual Banking Team Lead you will leverage your leadership and communication skills to act as the standard bearer of Chase and create a world-class customer experience by leading a team of Virtual Bankers.
As a Virtual Banking Team Lead you will ensure the team will meet and exceed customer expectations and will create a customer centric culture in the Virtual Branch.
You will direct all aspects of branch operations, grow deposits and relationships and coach bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future.
You will collaborate with our partners in Chase Wealth Management, Business Banking and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Manage and coach Virtual Branch employees to engage customers
* Deepen relationships with clients
* Coach bankers to educate clients on how to use our digital platforms to bank and invest when, where and how they want
* Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every customer through on the spot coaching and call recordings
* Promote a strong control environment to evaluate, manage and conduct new and existing business by adhering to risk/control expectations, procedures and processes
* Create specific strategies to grow the business and partner with bankers in cultivating new and existing relationships with customers
* Improve revenues and expenses and grow the business, while exceeding customer expectations
* Create an environment that encourages team members to provide an exceptional customer experience; and a dynamic and engaging culture
* Address client issues promptly and effectively
* Build partnerships with One Team Chase partners to build brand and relationships
* Bring out the best in bankers by providing training, coaching, and motivation consistently
Required qualifications, skills and capabilities
* 3+ years of experience leading a team
* Must be willing to work in an environment that requires 100% phone-based customer interaction
* Ability to set the tone of the virtual branch to provide an exceptional customer experience and a dynamic, engaging culture
* Delivers exceptional customer experience by acting with a customer first attitude
* Demonstrated ability to make personal connections, engage and educate associates, ask open-ended questions and listen to establish trust and build lasting relationships
* Exudes confidence with bankers when sharing product knowledge and solutions
Preferred qualifications, skills and capabilities
* Experience working within a retail branch is a plus
"This role is not eligible for immigration sponsorship"
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-18 08:47:08
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Join the Merchant Services team! As a key member of the team, you will drive the end-to-end client experience
As a Vice President within Business Development in Merchant Services, you will focus primarily on generating new business from prospective clients of JP Morgan Chase in the Technology Segment.
Target clients will include Merchants, Marketplaces, and Payment Facilitators.
You will work closely with an established team of Bankers and Treasury Sales teams.
Job Responsibilities:
* Cultivate new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals
* Identify and leverage buying decision makers and centers of influence in a complex target client company
* Serve as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to make their business more successful
* Communicate effectively both verbally and in writing with key decision-makers at a variety of levels to evaluate needs, propose solutions from our suite of merchant services products
* Negotiate and execute pricing terms and legal agreements
* Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions-- works with internal partners to ensure successful implementation and product ramp-up
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements; works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
Required qualifications, skills and capabilities
* 8+ years of related sales and relationship management experience
* Strong knowledge of the merchant services industry, products and services with a strong technical acumen
* Track record of meeting and exceeding commercial targets
* Excellent communication skills with individuals at all levels, internally and externally
* Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
* Ability to balance needs of clients with associated risks and interests of the firm
* Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
* Demonstrated ability to anticipate clients' issues, own problems on clients' behalf, and follow through with commitments
* Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, co...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:58
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As a Digital Strategy Product Manager in Payments' Digital & Design, you are an integral part of the team that innovates new digital product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Help drive the development of the product vision for Global Banking and Payment's digital offerings (including online, mobile, API)
* Lead strategy initiatives for the Digital & Design organization, fostering innovation, collaboration, and customer-centricity.
Support leadership, promote vision internally and externally to clients and prospects, as well as to the external analyst / consultant community
* Ensure the firm's digital channels maintain a market-leading position and perform well in external benchmarks.
Drive strategic market / competitive intelligence agenda; partner with internal Marketing and Research teams, external consultants and analysts, on competitive intelligence and market studies to support the Digital and Design innovation roadmap.
* Continuously assess the client needs, stay up to date on the latest competitor offering and emerging market trends across Payments, Trade, Merchant Services for focus markets/segments and work with Global Channels Product to develop a roadmap and deliver a winning client proposition.
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Support development of internal and external thought leadership to promote Digital Channel capabilities
* Collaborate with Marketing to develop a differentiated value proposition for target client segments and personas
* Serve the primary point of contact with Business Management to ensure bilateral alignment with key business metrics / KPIs / projections
* Oversee the development of sales collateral to ensure Global Banking Sales are able to communicate Digital & Design strategy and offerings to clients and prospects Support digital marketing campaigns across various channels, such as social media, email, and search engine marketing
* Collaborate across Digital and Design and Product on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:56
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Mobile Access Product Director in Digital Channels & Connectivity, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
* Leads the mobile book of work across multiple stakeholders, driving high value development efforts and client adoption
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change within organizations and managing stakeholders across multiple functions
* Exceptional leadership & communication skills to drive change within organizations, manage stakeholders across multiple functions, lead cross-functional teams and drive products from conception to launch
* Excellent communication skills, capable of conveying complex concepts clearly and persuasively across different audiences
* Knowledge of cash management, particularly global transaction initiation across various pay methods, file formats, clearing systems and treasury application
* Experience with mobile product management, including app store ecosystems, mobile deployment and adoption techniques
* Accustomed to work in with agile and Iterative development methodologies, starting with design thinking
JPMorgan Chase & Co., one of the oldest financial in...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:54
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As an Investment Specialist you will provide support to Investors in all facets of their daily business routine with the ultimate goal of helping Bankers win new clients in addition to deepening and strengthening existing client relationships.
Job Responsibilities
* Support investment reviews with clients to validate the clients' current investment objectives
* Prepare recommendations of appropriate investment products
* Assist with the development of investment policy statements and advice on asset allocation
* Build excellent working relationships with internal clients
* Support coordination of sales effort with Investors
* Adhere to internal and external policies and procedures regarding securities transactions and code of conduct
Required Qualifications, Capabilities, Skills
* Bachelor's degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Capital markets or institutional brokerage experience
* Ability to multi-task and manage priorities effectively
* Excellent communication skills
* Strong analytical, quantitative, and problem-solving skills
Preferred Qualifications, Capabilities, Skills
* Coachable professional with good \"business sense\" and an energetic/dynamic personality
* Ability to work both independently and as a team player
* Ability to adapt to a rapidly changing business and technology environment
* Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Internet/Intranet with the ability to learn proprietary software and databases
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We also offer a range of benef...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:51
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Payments' Digital and Design, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs.
Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings.
As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job responsibilities
* Contribute to the development of our product strategy and roadmap
* Support leadership develop and promote Global Banking and Payments digital vision and offerings (including online, mobile, API)
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and communicate requirements, stories, and customer value associated with Digital & Design solutions
* Support the development of internal and external thought leadership to promote Digital Channel capabilities
* Develop sales collateral to ensure Global Banking Sales are able to communicate Digital & Design strategy and offerings to clients and prospects
* Partner with Marketing to support development of digital marketing campaigns across various channels, such as social media, email, and search engine marketing
* Collaborate with cross-functional teams, including Internal Communications and Marketing, to ensure alignment and consistency of communications
* Work with senior members of the Digital and Design team to support analysis, develop product strategy, and maintain product roadmaps
* Maintain and excuse communications roadmap.
Monitor communications performance metrics and KPIs
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in product management, project management, product marketing, communications, or a relevant domain area
* Developing knowledge level of the product development life cycle
* Exposure to product life cycle activities including discovery and requirements definition
* Excellent organizat...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:50
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As the first line of defense for JPMorgan Chase & Co.
(JPMC), Control Management protects and defends the firm against operational, regulatory, and reputational risk.
While effectively managing risk, we meet our commitments to our clients to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing landscape.
As a Control Manager Vice President supporting the Consumer Bank Deposit 2.0 Product, a firm-wide platform that maintains all deposit accounts and balances, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment.
Additionally, you will ensure the team assists in top down risk analysis, real time control issue detection, escalation, root cause analysis and remediation.
In this role, the Control Manager will partner across the lines of business to help develop the control framework for the next generation JPMC Deposit platform, which includes supporting initiatives focused on how customers and bankers interact (e.g., creating accounts, billing, money movement, notifications, etc.) with deposit financial products.
Job Responsibilities:
* Develop, enhance, and monitor the risk and control framework
* Enable strategic initiatives by providing risk and control design expertise and navigational assistance to help connect the dots across the line of business(es)
* Advise and influence senior leaders / business executives on key decisions and major risk and control initiatives
* Perform walkthroughs and assist critical lines of business with process mapping and risk identification, designing the controls framework and testing the controls
* Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment
* Ongoing monitoring and assessment of operational risk and control environment
* Perform issue/action plan workflow end-to-end, including root cause analysis and working with your business and impacted stakeholders to develop them and to validate the remediation
* Identify meaningful metrics to inform on the health of the operational risk and control environment
* Develop enhanced reporting for controls through use of automation, if required
* Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
* Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk)
Required Qualifications, Skills and Capabilities:
* Bachelor's degree or equivalent experience required
* 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
* Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:40
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Take your engineering expertise to new heights by joining a team of exceptionally talented professionals and solidify your place among top performers in the industry.
As a Principal Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls organization, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities to identify, communicate, and mitigate risk, and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job responsibilities
* Advises cross-functional teams on technology selections and decisions to achieve target state cybersecurity on improvements to current cybersecurity parameters
* Develops multi-year roadmaps aligned with business and architecture strategy and priorities
* Creates complex and scalable coding frameworks on the public cloud for new system design patterns and process templates
* Develops secure and high-quality production code and reviews and debugs code written by others
* Serves as the function's go-to subject matter expert and drives thought leadership within the product line
* Contributes to the development of technical methods in cybersecurity in line with the latest product development methodologies
* Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions
* Participant in the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering
* concepts and 10+ years applied experience
* Hands-on practical experience in cybersecurity architecture that can be applied and reused across businesses, functions, and systems
* Fluent in one or more programming languages
* Deep knowledge of one or more software or applications
* Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Ability to present and effectively communicate with senior leaders and executives
* Understanding of the business and knowledgeable of latest risk trends in the internal and external environments
* Practical cloud native experience
* Experience leading a product as a product owner or product manager
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
M...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:36
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve t...
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Type: Permanent Location: Richmond, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:35
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As an Investment Specialist you are responsible for helping the Banker win new clients and deepen and strengthen existing client relationships through advisement on investment solutions.
Job Responsibilities
* Conduct investment reviews with clients to validate the clients' current investment objectives and prepare recommendations of appropriate investment products
* Develop investment policy statements and advise on asset allocation
* Closes sales of complex investment products
* Support coordination of sales effort with Capital Advisors, Trust Officers and Wealth Advisors Focus on qualified purchaser clients and act as primary resource for investment communication
* Build excellent working relationships with internal clients
* Adhere to internal and external policies and procedures regarding securities transactions and code of conduct
* Provide guidance to junior staff
Required Qualifications, Capabilities, Skills
* Bachelor's degree required; MBA or CFA preferred
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Seven plus years' experience in Private Banking or Financial Services industry
* Demonstrated understanding of wealth management including, but not limited to: credit, deposits, trust and financial planning
Preferred Qualifications, Capabilities, Skills
* Ideal candidate has prior experience providing complex investment solutions to individuals
* In depth experience and/or knowledge of hedge funds, private equity and alternative investments
* Able to execute trades smoothly and seamlessly and tasked with managing brokerage activity
* Sales experience including: profiling, overcoming objections, negotiation, team selling approach, closing the sale and asking for referrals
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and locatio...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:34
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real- world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in- class.
As the Investment Bank Credit Risk Administration Executive Director on the the Investment Bank and Wholesale Credit Risk team, you will serve as a strategic partner in driving process improvements, providing governance and oversight of operational processes, and partnering with key stakeholders to drive efficiency and effective controls.
You will report to the Head of Wholesale Credit Risk Administration Managing Director.
You will also collaborate with Credit Risk Administration, Control Management, Wholesale Lending Services, Business Management, and Credit Product and Strategy teams.
We are looking for candidates who have a strong interest in risk management, an exceptional work ethic, and attention to detail.
Job Responsibilities
* Collaboration and Partnership: You will focus on driving a culture of collaboration and partnership to balance the needs of our clients and the firm.
Your commitment to efficiency will involve enhancing existing processes through process improvement and automation, while embracing innovative opportunities offered by new technologies.
* Leadership and Management: You will lead and manage the Investment Bank Credit Risk Administration team, partnering with the Credit Risk management team to develop and achieve business priorities and objectives.
You will collaborate with the credit risk team to develop, drive, and execute policy and process enhancements, driving implementation as needed.
* Oversight and Control: You will monitor and oversee credit processes, data quality, and data remediation, ensuring appropriate oversight and controls.
This includes initiating process reviews and enhancements, developing and managing action plans, and supporting audit, credit review, and regulatory exam activities.
* Collaboration with Stakeholders: You will work with Control Management, Wholesale Lending Services, Compliance, Conduct and Operational Risk, Finance, Reporting, and other stakeholders to improve risk management and controls.
You will serve as a thought leader and advocate for credit risk in technology projects and deployments, working groups, and oversight committees.
* Team Development: You will lead, mentor, and develop a team of risk administration professionals.
Setting clear performance expectations, providing regular feedback and coaching, and fostering a collaborative and inclusive team environment are key aspects of this role.
You will ensure team members have the necessary re...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:31
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Bring your expertise to JPMorgan Chase.
As part of the AML/KYC Oversight team, you are at the center of maintaining a strong Anti-Money Laundering (AML) Program at JPMorgan Chase.
The AML/KYC Oversight team is primarily responsible for leading and managing Customer Information Protection program, to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements.
You will help drive decisions impacting the firm and its customers.
Our culture in AML/KYC Oversight team is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a CIP Program Owner in the AML/KYC Oversight team, you will be responsible for leading and managing CIP Program to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements.
You will work closely with various groups, such as AML/KYC Operations, CCB, and Global Financial Crimes Compliance teams to deliver ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards.
Job Responsibilities
* Lead and manage AML/KYC projects from design to implementation, ensuring they address risks and controls effectively.
* Identify issues, develop solutions, and ensure timely project results.
Facilitate recommendations and escalate issues to senior management when necessary.
* Prepare and present management reports and project decks to senior management.
* Collaborate with compliance, operations, and risk teams to ensure CIP requirements are properly integrated into customer onboarding, account opening, and customer due diligence processes.
* Prepare for audits and ensure processes comply with firm policies and KYC standards.
* Maintain a risk management framework to ensure consistent application of best practices.
* Make both tactical and strategic decisions independently, impacting the function, department, and organization.
Required qualifications, capabilities, and skills
* Minimum of 5 years in financial services, with a focus on controls, audit, quality assurance, operational risk management, or AML/KYC.
* Proficiency in Microsoft Office Suite and data analytics.
* Excellent communication and interpersonal skills, with the ability to effectively convey information to diverse audiences.
* Strong problem-solving abilities and a proactive approach to identifying and mitigating risks.
* Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we d...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:30
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Excel in a role that blends analytical acumen with risk management, promoting a secure tech environment.
As a Tech Risk & Controls Associate in Infrastructure Platforms Specialty Platform Services (SPS), you work closely with various stakeholders to ensure compliance with regulatory, legal, and industry standards, while supporting technology-aligned process owners in managing operational aspects of Governance, Risk, and Compliance.
Contributing to the development and implementation of risk mitigation strategies, this role utilizes analytical thinking and problem-solving skills to address risks and support larger projects.
By fostering strong relationships with internal and external partners, you will help maintain a secure and compliant technology environment for the firm.
Job responsibilities
* Track and record technology-related risks, ensuring compliance with firm, regulatory, and industry standards, while collaborating with internal and external stakeholders
* Support the development and implementation of risk mitigation strategies
* Analyze the health of the risk and control environment, utilizing risk dashboards and other relevant metrics to inform decision-making
* Assist in the management of projects related to risk and control initiatives, ensuring timely completion and alignment with the firm's risk management objectives
* Understand business requirement and plan solution to address data needs
* Partner with tech teams and business professionals to develop metrics aligned with domain priorities
* Prepare reports using various visualization and data modelling methods
* Develop, design, and maintain Tableau/Looker dashboards and analytics
* Collect data from various sources and normalize it
Required qualifications, capabilities, and skills
* Formal training or certification on risk and infrastructure concepts and 2+ years applied experience
* Baseline knowledge or equivalent experience in technology risk management, information security, or a related field
* Demonstrated knowledge of risk management practices, control evaluation methods, and regulatory requirements
* Emerging knowledge in data and analytics, governance, and risk management
* Tableau experience, business intelligence and analytics
* Good data visualization design skills
* Experience using SQL for data preparation
* Experience of data modelling
* Sound knowledge and experience in Tableau Products and versions including Tableau Server and Tableau Desktop
* Understand and transform stakeholder expectations into technical requirement
Preferred qualifications, capabilities, and skills
* CISM, CRISC, CISSP, or other industry-recognized risk certifications
* Ability to work in a collaborative environment and coach other team members on coding practices, design principles, and implementation patterns that lead to high-quality maintainable solutions.
* Ability to wor...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:29
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Join our Global Corporate Banking (GCB) Business Management team and play a pivotal role in promoting key initiatives, shaping business strategy, and optimizing performance across the organization.
Business Management optimizes business performance by helping to drive key initiatives.
We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks.
As a Business Manager supporting Subsidiary Banking in North America, you will play a crucial role in promoting key initiatives for North America Inbound business for our global corporate clients .
This involves working closely with Subsidiary Banking Business Heads in US and Canada to develop and track progress on growth initiatives strategies & build management reporting and KPI tracking mechanisms.
The role also includes working alongside the Subsidiary Banking Global Business Manager to align and include regional agenda with global aspirations.
Job responsibilities
* Gather, analyze and present data and findings to facilitate decision making and business progression
* Coordinate financial management including: pipeline oversight and projections, forecasts, annual budgets, revenue reconciliation and expense management
* Analyze the market position of our clients in NAMR region to develop growth strategies for Treasury Services, Corporate Finance, Markets, Securities Services and other wholesale banking products
* Collaborate across product partners, sales teams and business managers to identify client opportunities to help execute business plans
* Coordinate of the client agenda - client selection and coverage, prioritization, relationship status, growth opportunities, and performance metrics
* Influence production of financial reporting and ad hoc financial analytics and data modeling
* Act as trusted advisor and counterweight to NAMR Subsidiary Banking team leads
Required Qualifications, Capabilities, and Skills:
* Minimum 7 years of post-grad experience in finance, project management, or business management roles.
* Strong analytical skills with the ability to articulate results to diverse audiences.
* Team-oriented and flexible, with project ownership skills.
* Ability to structure and build quantitative and qualitative analysis.
* Professionalism, discretion, and decision-making skills for interacting with senior executives.
Preferred Qualifications, Capabilities, and Skills:
* Degree in Finance or General Management.
* Understanding of business drivers and modeling.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small b...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:23
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Audit Director within the JPMorgan Chase Chief Data & Analytics Office Internal Audit Team, primarily responsible for covering the Firm-wide Chief Data Office.
Employer Description
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Organization Description:
JPMorgan Chase Internal Audit is an independent function accountable to the Audit Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators.
Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business.
Job Summary:
The Audit Director within the JPMorgan Chase Chief Data & Analytics Office (CDAO) Internal Audit Team will report to the CDAO Audit Senior Director and primarily be responsible for covering the Firmwide Chief Data Office.
Key job functions will include developing and maintaining stakeholder relationships, staying abreast of business activit...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:22
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You belong to the top echelon of talent in your field.
At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
* Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
* Work as an Oracle Exadata Database Administrator (DBA) in a highly customer-focused database administration team, which provides 7×24 support in test/prod environments.
* Resolves most nuances and determines appropriate escalation path.
* Executes conventional approaches to build or break down technical problems
* Drives the daily activities supporting the standard capacity process applications
* Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
* Considers upstream/downstream data and systems or technical implications
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills -
* Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
* Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
* Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, ansible etc.)
* Drives to continue to develop technical and cross-functional knowledge outside of the product
* Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
* 7 years of RedHat Enterprise Linux (RHEL) administration, experience in Capacity management, Business Continuity Planning/execution and engineering experience with strong troubleshooting skills
* Proficient in multiple infrastructure technologies and have the operations skills to identify and mitigate difficult and complex technical problems
* Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms, Experience with Capacity management, Resiliency and Business Continuity Planning and execution
* Good knowledge in Splunk, Prometheus and Grafana
Preferred qualifications, capabilities, and skills -
* Working experience in Financial Institutions, Knowledge...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:16
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Bring your expertise to JPMorgan Chase.
As part of Consumer & Community Banking Client Escalations, you are at the center of maintaining a strong Anti-Money Laundering (AML) Program at JPMorgan Chase.
The CCB Client Escalations team is primarily responsible for reviewing client and related-party alerts and escalations for CCB, which includes making risk-based decisions on potential screening matches and exit or retain decisions on client relationships.
Many of these customer relationships are complex and require special care and handling.
You will help drive decisions impacting the firm and its customers.
As an AML/KYC Officer III in CCB Client Escalations you will work in a dynamic environment and partner with AML/KYC leadership to deliver a best in class AML program.
You would be responsible to maintain these high standards as a AML/KYC Officer III in CCB Client Escalations team.
You would be responsible for creating and managing all High-Profile Forum and Senior Executive Level decks used to obtain approvals (e.g.
Global Financial Crimes Compliance Sector Head, Sub-LOB CEO/delegate) for customer relationship exit and retain decisions.
You would be responsible for gathering input from case officers, stakeholders and existing materials / resources, to develop an enhances process for gaining all approvals needed and closing escalated cases in a timely manner across multiple forums.
You may also be responsible for various projects needed to drive process improvements, and be a thought leader on the team
Job responsibilities:
* Responsible for organizing all aspects of GFCC and CEO Advisory meetings including the creating and management of all materials, tracking of success metrics, follow up of aged items and escalation of road blocks.
* Update Guides/Procedure for Enhanced CEO process.
* Tailor materials based on the audience - ensuring key messages are relayed through developed materials with consistent tone and voice throughout.
* Organize all approval meetings.
Log status, take aways, owners and due dates.
Follow up an aged items and escalate as necessary.
* Perform duties tied to this role will be inclusive of responsibilities that arise from the high-profile forums and throughout the approval processes.
Required qualifications, capabilities, and skills:
* Bachelor's degree required or equivalent work experience.
* Must exhibit independent judgment by making sound decisions and taking appropriate action in solving problems.
* Strong presentation skills required with excellent verbal and exceptional written communication skills.
* Must have the ability to work independently and with a team.
Requires strong relationship building skills.
* Strong ability to work on various assignments simultaneously with effective time-management and strong problem-solving skills.
* PC proficiency including word processing, spreadsheets, presentations, and graphics are necessary.
Chase is a leading fi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:15
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking Data Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Working with our internal data product team to design and build reliable big data products.
* Develop software and BI (business intelligence) solutions using Java, SQL, and databases.
* Lead the design and build enterprise database warehouse solutions.
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Develops secure high-quality production code, and reviews and debugs code written by others.
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Leads evaluation sessions with internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
* Leading the support of our internal data consumers
* Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering
* concepts and 5+ years applied experience
* 5+ years of experience in application development using any one of these programming languages: Java, Python, Scala, experience working in financial industry is preferred.
* 5+ years of software development using enterprise database and data warehouse technology.
( Oracle, Postgres, Teradata, Snowflake)
* 3+ years of technical team leadership experience in an Agile environment
* 3+ years of ETL development experience
* 3+ years of development experience in a cloud environment focusing on data and BI.
(AWS S3, Redshift, Snowflake, Quicksight)
* Lead by influence, mentor junior software engineers, ability to navigate to different teams and business to find solutions to complex problems.
* Strong on critical thinking, great communication and team work skill is essential to this role.
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:14
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Cyber Security & Technology Controls Architecture & Engineering Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Experience with configuring AWS infrastructure using RDS and Pipeline deployments.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) mainly Python.
* Proficiency in automation and continuous delivery methods.
Practical cloud native experience
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
In-depth knowledge of the financial services industry and their IT systems.
Preferred qualifications, capabilities, and skills
* Financial or banking industry experience in Public Clouds.
* Developing, improving and maintaining technical engineering documentation
* Roadmap development and ability to evangelize / champion benefits to internal consumers
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and man...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:09
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The Wealth Management Operations service center is responsible for meeting the day-to-day service needs for the Chase Wealth Management Advisor and Client Service Centers as well as the Private Bank and J.P.
Morgan Securities no-advice desks.
As a member of the JP Morgan Wealth Management Service & Administration Training & Talent Development team, the Licensing & Registration Analyst professional is responsible for providing support for licensing candidates and assisting in registering candidates to the firm.
The primary responsibilities will include progress tracking and working directly with candidates to facilitate their learning.
Job responsibilities
* Coordinating with Licensing and Registration Onboarding Associates to verify licensing status of incoming candidates
* Assisting in the Registration process with progress reports and following up with candidates
* Compiling Licensing Progress data to report to leadership and business partners
* Holding review sessions and facilitating workshops for licensing candidates
* Communicating with external Licensing Vendors
* Working closely with other functions of the Talent Development Team to determine when a candidate will be fully licensed for their upcoming training
* Program roster management, scheduling, and support
* Perform other job-related duties as assigned
* Some travel may be required
Required qualifications, capabilities, and skills
* SIE, Series 7, and Series 63 licenses required
* 1 year minimum brokerage industry experience
* Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
* Strong verbal and written communication skills
* Experience with coaching and development
* Experience with data tracking and analysis
* Strength in collaborating with key contributors
* Able to measure and evaluate candidate understanding, abilities and skills
Preferred qualifications, capabilities, and skills
* Additional experience with advanced licenses or professional designations
* Experience in Microsoft SharePoint
* Database experience such as Microsoft Access
* Prior Project Management Experience
* Strong Excel skills preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions.
We also offer a range of benefits...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:07
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Connected Commerce is a new and innovative line of business, dynamically designed to expand Chase's business ventures beyond core financial services.
We are focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money.
As a Product Associate within the Rewards Team, you will author and release content on various Chase websites.
The duties and functions of this role will require superior organization, effective communication, initiative, sound decision-making and the ability to coordinate efforts with multiple partners.
You should possess structure, attention to detail, quality focus, and flexibility within a high-paced, deadline driven organization.
You must work well in a team environment, be a strong partner with our control, technology, and business partners, be able to represent the team with professional courtesy and acumen and deliver flawless work output.
Job responsibilities
* Execute a Book of Work via Jira and Confluence dashboards with reporting to various teams
* Manage daily and weekly work to ensure deadlines are met within release guidelines with no workflow defects
* Maintain and review all work as part of a control process frequently for process improvement
* Collaborate with various stakeholders for completion of Book of Work
* Support other release, defect, and initiatives as needed during non-scheduled hours
* Communicate and present effectively to stakeholders and partners
* Demonstrate exceptional interpersonal skills including collaboration and relationship building
* Work autonomouslymanaging competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon output
* Demonstrate adherence to policies and procedures
Required qualifications, capabilities, and skills
* 2+ years of experience in a content or communications role with a focus on use of technology
* 1+ years of experience in a process improvement role with a focus on client experience
* Excellent written and oral communication skills
Preferred qualifications, capabilities, and skills
* Experience with AEM tool
* Experience working within JIRA
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Chase is a leading financial services firm, helping nearly half of America's households and small busine...
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Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:06
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J.P.
Morgan Payments (formerly Treasury Services) provides cash management, liquidity, commercial card, foreign exchange, and escrow solutions to clients across the world.
Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses.
The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card, and Trade Finance to help clients manage working capital and increase operational efficiency.
This is an exciting opportunity on our Transformation Design and Delivery (TDD) team to support new products that are being rolled out in JPMorgan Payments business.
The newly created TDD team has been established to support key existing products and new product offerings, such as Embedded Finance, Mobility Payment solutions, etc.
Our mission statement is powerful yet simple 'Build things better and Build better things'.
You will have an opportunity to support innovative products like Wallet, Concourse, Embedded Lending, etc.
and interact with premier clients like Amazon, EBay, etc.
You will represent the voice of Operations and take an active part in designing and implementing Operational strategy.
The Product Intake and Delivery Associate role will drive our delivery against several key focus areas listed below:
* Implement a standardized methodology to perform current state assessment and identify Operational impacts to support new products and business growth.
* Define and design target operating model to achieve desired Operational outcomes in an optimized manner
* Provide effective end to end management from design into delivery and ongoing support post go live.
* Act as a key decision maker on behalf of operations and represent voice of operations for all new product/client capabilities
* Capture and evaluate the pipeline of change requests related to product development, new/existing client mandates, and operational processes
The successful candidate will partner with Operations, Sales, Product, Client Service & Implementations, and Technology in developing the build out and adoption of new, e-commerce products.
Products including Embedded Banking and Mobility Payment Solutions.
Job responsibilities
* Develop target operating model and define operations strategy to support new products, business growth in a scalable manner.
* Partner with key stakeholders in Operations, Product, Technology, Client servicing & Implementations to define and drive Operations requirements for new initiatives.
* Design and deliver enhancements to existing processes and/or business applications and proactively engage in process re-engineering
* Communicate regular status updates to senior management and Business stakeholders
Required qualifications, capabilities, and skills
* Proven track record of partnering with Business stakeholders to design and implement new processes
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:04
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Strategic Planning Manager in Payments' Acquiring Platform & Rails, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Vice President of Strategic Planning will be a key leader in shaping and delivering the global strategic roadmap for our payments platform across key segments including e-Commerce, Omnichannel, Small Business, and Embedded Payments & Services.
The successful candidate will be exceptionally structured in their thinking and day-to-day approach, with strong critical thinking skills and an ownership mindset.
Tasked with designing, implementing and owning a comprehensive 6-quarter strategic planning process, they will use strong executive presence, business acumen, and product strategy expertise to identify and bring together the insights needed for senior leaders to make informed prioritization and planning decisions across competing client segments and global markets.
Job responsibilities
* Designs, implements, and continually improves processes for building the business' detailed 6-quarter strategic roadmap for payments products
* Builds compelling PowerPoint presentations that effectively communicate the business' goals and plans from a strategic roadmap perspective over the next 2 years
* Builds process documentation with detailed steps, preparation requirements, and timelines for every step of the strategic planning process
* Collaborates with executive leaders to define and shape product strategy for the Merchant Acquiring business
* Analyzes disparate data and structure it within tools that facilitate seamless and repeated usage by executive leadership, providing key insights for decision-making within meetings
* Develops a product strategy and product vision that delivers value to customers
* Works across multiple projects simultaneously, demonstrating effective project management skills and prioritization instincts
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Fosters a team-oriented mindset, leading within the team and collaborating with...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:03
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Strategic Product Planning Manager within the Payments' Acquiring Platform & Rails team, you will play a pivotal role in innovating new product offerings and managing the entire product life cycle.
You will act as the customer's advocate, developing profitable products that deliver value to our clients.
Leveraging your extensive knowledge of product launch strategies, you will guide the successful introduction of products, collect vital feedback, and ensure superior client experiences.
Committed to scalability, resiliency, and stability, you will work closely with cross-functional teams to deliver high-quality products that surpass customer expectations.
The Vice President of Strategic Product Planning will be a key leader in shaping and implementing how we prepare and strategically prioritize delivery of solutions on our Payments Acquiring platform, which covers e-Commerce, Omnichannel, Small Business, and Embedded Payments & Services.
The successful candidate will possess strong critical thinking and communication skills, with a passion for improving technology solutions and an ability to own delivery of full workstreams.
Tasked with driving the process for evaluating and prioritizing newly proposed payments capabilities, they will use strong executive presence, business acumen, analytical skills, and an understanding of effective product delivery to identify and communicate key insights around program planning and strategy to executive leadership.
..Job responsibilities
* Owns, maintains, and develops the program-wide product backlog that enables development to support the overall strategic roadmap and value proposition
* Leverages strong strategic thinking and analytical skills to drive decision-making processes both independently and in collaboration with executive leaders
* Builds the framework and tracks the Acquiring Platform's key metrics such as size of effort, cost, feature and functionality
* Builds process documentation with detailed steps, preparation requirements, and timelines for every step of the strategic planning process
* Works with product leaders to establish processes and tracking that improve visibility and delivery success for the program
* Develops a product strategy and product vision that delivers value to customers
* Analyzes disparate data and structures it within tools that facilitate repeated usage by executive leadership, providing key insights for decision-making within meetings
* Builds compelling PowerPoint presentations that effectively communicate program strategy, key decisions, and associated rationale to diverse stakeholders
* Works across multiple projects simultaneously, demonstrati...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-18 08:46:01
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Chase Branded Cards are an integral part of millions of American wallets, giving consumers rewards and benefits that matter to them, like competitive cash-back with Freedom Unlimited, lower interest rates with Slate Edge, rewards, and access with Sapphire Preferred® and Sapphire Reserve®.
Chase Branded Cards also provides small business owners with competitive cash-back and rewards through the Ink product line.
We are building a new go-to-market team to lead the development of Branded Card's strategic roadmap for product launches and refreshes and be jointly accountable for successful in-market launches.
Job Summary:
As a key member of the Go-to-Market team in Chase Branded Cards, you will support Chase Branded Card's strategic plan and product roadmap of refreshes and launches across the Slate, Freedom, Sapphire, and Ink product lines.
You will collaborate with the product leads for each product line and support key work streams.
The team's remit is to identify key strategic issues and drive them to resolution, create an evergreen framework to launching/refreshing card products in market, and work across functional teams to ensure successful execution of the Chase Branded Cards plan.
You will be a critical participant in continuing to provide market-leading value to millions of consumers and small businesses through the card products they love
Job responsibilities:
* Support development of Chase Branded Cards' evergreen 5-year Strategic Plan and Product Roadmap, including financial and operational impacts.
* Support the creation of a repeatable framework for continuously managing the pipeline of product refreshes and launches across Chase Branded Cards.
* Help identify and solve strategic issues impacting the execution of the Product Roadmap, frame them for senior leaders, make recommendations and drive to resolution.
* Identify bottlenecks and executional challenges impacting the Product Roadmap (for example, capability gaps, cross-functional readiness, or organizational challenges) and support driving them to resolution.
* Support tracking the capabilities and product features critical to each segment (starter, mass affluent, affluent, and small business) so that the holistic Product Roadmap is effective in meeting customer needs.
* Lead go to market efforts for Chase Branded Cards portfolios, developing and delivering comprehensive plans that amplify our impact across customer facing channels
* Build strong relationships across the Chase Branded Card product teams, business partners (Finance, Compliance, Legal, Risk), and cross functional teams (Product, Tech, Connected Commerce).
Required qualifications, capabilities, and skills:
* Proven ability to develop high impact strategies, lead complex initiatives, and deliver results.
Ability to challenge status quo and spot gaps/opportunities, create structure and clarity out of ambiguity and complexity.
* Proactive, flexible, comfortable workin...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-18 08:45:59
