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Vos atouts
Vous aimez piloter des projets complexes dans des environnements internationaux et évoluer au croisement des enjeux métiers et IT.
Vous faites preuve d'autonomie, de rigueur et savez fédérer des interlocuteurs variés autour d'un objectif commun.
Vous appréciez les environnements exigeants où la qualité des données, la collaboration et l'amélioration continue sont au cœur des projets.
Vous souhaitez contribuer à un programme de transformation stratégique au service de l'expérience client et de la croissance du Groupe.
À propos de l'entité
Au sein de la Direction SI Omnicanal, d'Hermès Data, Technologie & Innovation recrute un Chef de projet IT Master Data H/F afin d'accompagner le déploiement international du nouvel ERP SAP S/4HANA Retail.
Intégré au domaine Master Data de l'équipe projet SAP, vous contribuerez à un programme de transformation majeur visant à faire évoluer le système d'information Retail du Groupe.
Vous interviendrez sur des sujets stratégiques liés aux référentiels de données, aux processus métiers et aux déploiements internationaux, en lien étroit avec les équipes métiers, les filiales, les experts IT et les partenaires intégrateurs.
Votre rôle sera clé pour garantir la cohérence des données, accompagner les déploiements SAP dans les différents pays et faire évoluer les solutions Master Data afin de soutenir le développement du modèle omnicanal d'Hermès.
Vos missions
* Piloter le domaine Master Data lors des déploiements internationaux de SAP S/4HANA Retail et accompagner les filiales tout au long des différentes phases du projet.
* Animer les ateliers avec les équipes métiers, analyser les besoins, identifier les écarts avec le Core Model Groupe et concevoir les solutions fonctionnelles adaptées.
* Participer au paramétrage SAP, rédiger les spécifications fonctionnelles et coordonner les campagnes de tests afin de garantir la qualité des livraisons.
* Piloter les sujets de migration de données, coordonner les activités de reprise et veiller à la qualité, à la cohérence et à l'exhaustivité des données.
* Assurer la cohérence des échanges entre SAP et les applications partenaires en collaborant avec les équipes Référentiel Produit, Architecture et Intégration.
* Contribuer au support fonctionnel, à l'amélioration continue du Core Model et à l'évolution des processus Master Data.
Votre profil
Vous disposez d'une expérience d'au moins quatre ans en tant que Consultant SAP ou Chef de projet SAP, avec une expertise sur les sujets Master Data dans un environnement SAP Retail ou SAP S/4HANA.
Vous maîtrisez les processus liés aux référentiels (Business Partners, Articles, Pricing, structures organisationnelles, migration de données) ainsi que le paramétrage SAP et les enjeux d'intégration des données.
Vous appréciez le travail en équipe et savez évoluer dans des contextes internationaux nécessitant...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:30
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Vous avez la responsabilité du suivi d'un périmètre multi-sites et multi-activités, sur le secteur géographique de la Seine Saint Denis (effectif surveillé d'environ 2000 salariés), et à ce titre, vous :
* Assurez la surveillance médicale des salariés selon des modalités spécifiques en fonction des risques professionnels identifiés ;
* Encadrez l'activité du personnel infirmier en santé au travail affecté au périmètre géré ;
* Assurez un rôle de conseil et de veille en matière de santé au travail auprès de la direction des activités dont vous assurez le suivi et participez aux instances de dialogue social ;
* Contribuez activement à la prévention des risques professionnels et à l'amélioration des conditions de travail, en collaboration et en partenariat avec acteurs locaux (HSE, RH, ...) ;
* Etes partie prenante de l'ensemble des actions qui s'inscrivent dans le déploiement des politiques Santé-Sécurité au travail et Handicap de l'entreprise dans un contexte de croissance et d'enjeux forts.
Profil recherché :
Vous êtes Docteur en médecine inscrit-e au Conseil National de l'Ordre des Médecins.
Vous avez la qualification Médecin du travail et vous disposez d'une expérience significative en entreprise au sein d'environnements exigeants.
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:29
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Vos atouts
Vous aimez faire grandir une équipe autant que construire des solutions durables.
Vous prenez des initiatives, partagez naturellement vos connaissances et recherchez l'excellence dans chaque réalisation.
Vous savez prendre du recul, faire des choix structurants et avancer avec pragmatisme.
Vous souhaitez contribuer à des projets ambitieux qui placent la technologie au service de l'expérience client.
À propos de l'entité
Au sein de la Direction SI Omnicanal, Hermès Data, Technology & Innovation renforce ses équipes et recrute un Tech Lead API H/F pour accompagner le développement de solutions numériques stratégiques au service de la distribution du Groupe.
Vous interviendrez sur des applications mobiles, web ou des APIs qui soutiennent l'activité des boutiques, des filiales, de la logistique locale et du e-commerce dans une approche omnicanale.
Votre rôle sera clé pour guider les choix techniques, accompagner les développeurs dans leur montée en compétence et garantir la qualité, la performance et la pérennité des produits.
Vous collaborerez étroitement avec les équipes Architecture, Stratégie Technologique, Cybersécurité et Exploitation afin de construire des solutions robustes et évolutives au service de l'expérience client.
Vos missions
* Être le référent technique de l'équipe et accompagner les développeurs dans leur montée en compétence.
* Participer activement au développement des applications et des APIs.
* Concevoir des solutions robustes et évolutives en vous appuyant sur les principes de Clean Architecture et d'Architecture Hexagonale.
* Garantir la qualité des développements grâce aux revues de code, aux bonnes pratiques d'ingénierie et à une attention constante portée à la performance, à la sécurité et à la maintenabilité.
* Déployer les pratiques d'ingénierie autour de CI/CD, des tests automatisés, de l'observabilité et de la documentation technique.
* Concevoir et faire évoluer des APIs en TypeScript, Node.js, RxJS et NestJS, sur une infrastructure AWS.
* Collaborer avec les Product Owners ainsi qu'avec les équipes Architecture, Stratégie Technologique, Cybersécurité et Exploitation afin d'assurer la cohérence des solutions.
* Contribuer à la qualité des applications en production, à l'amélioration continue et au modèle de run dans une logique " You build it, you run it ".
Votre profil
Vous maîtrisez le développement Back-End en TypeScript, Node.js, RxJS et NestJS, la conception d'APIs REST/JSON et SOAP/XML ainsi que les architectures modernes, AWS et les pratiques DevOps et CI/CD.
Vous êtes à l'aise avec les bases de données relationnelles et NoSQL et vous accordez une attention particulière à la qualité du code, aux tests et à la documentation.
Vous aimez fédérer une équipe, partager vos connaissances et travailler dans un environnement transverse.
Votre curiosité, votre sens des responsabilités...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:28
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Vos atouts
Vous êtes un expert de la donnée, aussi à l'aise dans la rigueur des chiffres que dans la fluidité des échanges.
Votre sens de l'analyse s'accompagne d'une vraie capacité à raconter une histoire business et à convaincre vos interlocuteurs.
À propos de l'entité
Première rencontre de nombreux clients avec Hermès, la Bijouterie Fantaisie incarne à la fois l'esprit poétique et ludique de la Maison, la précision de ses savoir-faire et la singularité de ses matières emblématiques.
Accessoire de mode autant que bijou de caractère, chaque pièce signe une allure, raconte une histoire.
Le Métier Bijouterie Fantaisie s'inscrit au sein du Pôle Soie & Accessoires de Mode, aux côtés des Ceintures, de la Soie & Textiles, des Chapeaux et Gants - des équipes qui travaillent en synergie étroite sur les enjeux de création, communication, formation et industriel.
Au cœur de l'équipe commerciale, vous rejoignez le pôle analytique, dédié au décryptage de la performance et à la prévision, et reportez directement à la Directrice Commerciale Bijouterie Fantaisie.
Vos missions
Véritable pierre angulaire entre le Commercial, la Finance et la Supply, vous produisez les analyses chiffrées qui éclairent l'activité, orientent la stratégie et objectivent le succès des plans d'actions du Métier.
Votre périmètre s'articule autour de trois axes :
Business Analyse
* Production et diffusion des reportings commerciaux : KPIs mensuels, dashboards BI
* Analyse des performances des collections et des permanents stockés
* Construction des bilans commerciaux annuels et Business Reviews, en lien avec les équipes commerciales
* Développement des outils d'analyse et d'aide à la décision
* Réalisation d'analyses ad hoc selon les besoins du Métier
Prévisions
* Animation du processus budgétaire à moyen terme (3 ans) et court terme (1 an), en collaboration avec les équipes commerciales, finance et supply
* Pilotage des runs de prévisions des ventes des Permanents Stockés (PES)
* Construction et mise à jour des Plans de Production à Moyen Terme (PMT)
* Synthèse et remontée des données issues du PIC (Plan Industriel & Commercial)
* Challenge des hypothèses business en vue de leur intégration budgétaire
Planning
* Définition et cadencement des commandes Podium, en lien avec les hypothèses de Sell Out et de stocks
* Construction de la stratégie de mise en marché des nouveautés avec la Directrice Commerciale
* Suivi des livraisons, des affectations de commandes et des dégels produits
* Suivi de la facturation et de la réalisation du budget Métier
* Interlocuteur privilégié de la Supply Métier et de la Central Supply
✦ Votre profil
* Bac +5 - École de commerce ou formation équivalente
* 7 ans d'expérience minimum, avec une solide expertise en analyse de performance
* Anglais courant indispensable
* Maî...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:28
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Principales missions
Assurance qualité système (AQS)
* Mettre à jour et structurer la documentation qualité (procédures, instructions, enregistrements, processus)
* Evaluer la pertinence et la bonne application de ces documents
* Réaliser ou coordonner les revues de processus
* Piloter les indicateurs clés mensuels pour chaque processus et assurer le reporting
* Animer la démarche d'amélioration continue (PDCA), apporter un soutien méthodologique aux équipes
* Contribuer à diffuser la culture qualité en interne et en externe
Assurance qualité projet (AQP)
Sur un nombre de projets de développement défini et avec les chargés qualité opérationnels :
* Participer aux revues de projet
* Rédiger et suivre les plans d'assurance qualité projet (PAQP)
* Définir les exigences qualité dans les cahiers des charges, rédiger les gammes de contrôle et s'assurer de leur prise en compte
* Réaliser et mettre à jour les AMDEC Produit et Process
* Définir les plans de contrôle et plans de surveillance
* Accompagner les fournisseurs / sous-traitants et DERET lors des préséries et démarrages de production
* Identifier et déployer les améliorations du système qualité nécessaires afin de garantir une pré‑série conforme dès le premier passage et d'atteindre les objectifs de conformité dès les premières productions
Assurance qualité fournisseur (AQF)
* Participer aux réunions de sélection / attribution des fournisseurs / sous-traitants
* Réaliser des audits qualité fournisseurs / sous-traitants
* Mettre en place et suivre des plans de progrès ou de sécurisation avec les partenaires clés
* Participer à la rédaction du Manuel d'Assurance Qualité Fournisseurs
Qualités :
* Excellentes qualités relationnelles, d'écoute et capacité à interagir avec différents interlocuteurs et dans un environnement changeant - culture industrielle ou artisanale
* Leadership
* Pragmatique et factuel
* Appétence pour le terrain et l'amélioration continue, bonne capacité d'adaptation et d'observation en ateliers
* Curiosité, force de proposition
* Sensibilité produit
* Autonomie, rigueur et organisation
* Capacités d'analyse et de synthèse
Compétences :
* Bac+5 formation ingénieur avec spécialisation en management de la qualité
* Au moins 7 ans d'expérience en qualité production, développement et/ou assurance qualité fournisseurs
* Forte autonomie / maitrise des outils qualité et de l'ISO 9001
* Maitrise des techniques d'audit
* Connaissance en gestion de projets
* Maîtrise du Pack Office, de PowerBI et du traitement de données
* Pratique courant de l'anglais (oral et écrit), l'italien serait un plus
* Mobile pour se déplacer fréquemment
"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française,...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:27
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Le Groupe Hermès Manufacture de Métaux est spécialisé dans la fabrication de pièces métalliques de très haute qualité principalement pour la maroquinerie et la bijouterie fantaisie.
Reconnue pour le savoir-faire de ses 1000 collaborateurs dans l'usinage, le polissage et le traitement de surface en métaux précieux, Hermès Manufacture de Métaux regroupe en France et au Portugal 8 sites industriels.
Leur expertise est mise au service du développement des différents métiers d'Hermès ainsi que d'une clientèle haut de gamme de maroquiniers, ou de grandes maisons de mode à travers le monde.
La Direction des Achats du groupe HMM recherche son futur Acheteur / Acheteuse afin de répondre aux enjeux de sécurisation de ses productions, de maitrise de la qualité, de maitrise des couts, et d'accompagnement de son panel fournisseurs vers des pratiques RSE en ligne avec les valeurs de la maison.
Le poste est basé sur le site de la Fabrique Champigny sur Marne (94).
Grace à l'implication et au savoir-faire d'exception des 120 salariés du pôle, le Pôle Ile de France réalise le développement, le traitement et l'assemblage de pièces métalliques, pour différents clients internes et externes.
Vous reporterez hiérarchiquement au Responsable des Achats du groupe HMM et fonctionnellement au Directeur de Site.
Vous êtes membre du Comité de Direction du Pôle, vous évoluerez en parfaite coordination avec son Directeur et ses autres membres (Responsables RH, Contrôle de Gestion, Développement, Supply Chain, Qualité et Production).
Mission générale :
En tant qu'Acheteur pôle, votre mission sera de porter la stratégie Achat du groupe HMM à travers votre pôle de fabrication, de préserver les intérêts du pôle au travers de relations saines et équilibrées avec le panel de vos fournisseurs.
Vous porterez localement la gouvernance de la relation fournisseur.
Vous pourrez être amené à construire des stratégies Achat pour l'ensemble du Groupe HMM.
Activités principales :
* Assurer la gouvernance de la relation fournisseur.
(Point d'entrée des fournisseurs)
* Participer à la performance sur la nouveauté en lien étroit avec les équipes développement
* Assurer la gestion des achats locaux dans le respect des enjeux du Groupe HMM
* Exécuter les stratégies achats du groupe HMM
* Sourcer et qualifier les fournisseurs (en collaboration avec la personne en charge des stratégies et la Direction du Pole)
* Réaliser des négociations
* Assurer la gestion contractuelle des Fournisseurs
* Gérer la relation fournisseurs (alignement des ambitions, revues d'activité et de performance...) au profit des intérêts globaux de HMM
* Piloter la performance fournisseurs (qualité, couts, délai)
* Réaliser des audits fournisseurs pour le groupe HMM
* Gérer des litiges qualité en animant les plans d'actions
* Participer aux audits RSE et suivre les plans d'actions
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Type: Permanent Location: CHAMPIGNY SUR MARNE, FR-IDF
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:26
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Elements de contexte :
Hermès Data Technologie et Innovation (HDTI) est un pôle opérationnel et transverse au sein de la société Hermès Sellier.
Cette entité comprend la DSI du Groupe Hermès et, à ce titre, offre des services aux différentes entités du groupe et répond aux besoins des métiers et fonctions supports.
Au sein de ce pôle HDTI, vous êtes rattaché à la Direction 4C (Création-Collection-Commercial-Communication) et vous intégrez l'équipe en charge des outils dits " Commerciaux ".
Cette équipe a notamment pour mission d'assurer l'accompagnement, le cadrage, la réalisation, l'amélioration continue et la maintenance des projets en lien avec les évènements d'achats entre les métiers et les filiales.
La Direction 4C a pour mission d'élaborer la stratégie informatique, data et la roadmap centrée autour du produit et de son image en lien avec les besoins métiers pour les équipes Création et Collection, les équipes Commerciales et les équipes Communication (interne & externe) en intégrant les enjeux de croissance et de changement d'échelle, sur la base d'un socle technologique robuste.
Cette Direction 4C est garante des principes Hermès dans une logique de transversalité et d'innovation.
Le poste de "Chargé de Mission - Showroom" s'inscrit dans le cadre des évènements internes d'Hermès (sujets Cormmerciaux).
Les clients internes concernés par ces évènements ont des profils très différents :
* les 16 métiers d'Hermès
* les équipes organisatrices des évènements d'achats dans un registre opérationnel et logistique pour la préparation et le bon accueil des participants ;
* les filiales du groupe Hermès .
Principales missions et activités :
Suivant les trois typologies de clients internes (équipes métiers, équipe organisatrice des évènements et acheteurs filiales) et dans une logique d'intégration avec les socles technologiques existants au sein de la DSI le/la Chargé de mission - Showroom HDTI cadence et pilote des sujets de cadrage et de refonte des outils en lien avec les évènements et les sessions d'achats .
Il/elle peut aussi être amené à travailler sur des sujets connexes au sein de la Direction 4C selon les besoins sur des sujets liés aux autres clients de la Direction 4C.
Les équipes de création, de collection, de formation et/ou de communication.
À ce titre, il/elle réalise un certain nombre d'activités détaillées ci-dessous :
Analyse & Recueil des besoins
* Recueillir, analyser et clarifier les besoins liés à la refonte des applicatifs Showroom pour les différents profils d'utilisateurs sus-cités - équipes métiers, équipe organisatrice des évènements et acheteurs filiales.
* Conduire des ateliers d'expression des besoins, interviews utilisateurs et analyses de processus existants en lien avec les équipes organisatrices du Podium.
* Challenger les besoins et leur priorisation suivant une approche ROI pour garanti...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:23
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Contesto
La Calzatura rappresenta uno dei 16 Mestieri della Maison.
La produzione delle calzature è affidata a dei partner industriali ed al nostro Atelier HCI, mentre la distribuzione è realizzata attraverso una rete di negozi, filiali e rivenditori Hermès situati in tre diverse zone geografiche (Europa, Asia e America).
Nello specifico, Atelier HCI - Hermès Chaussures Italie, è basato a Busto Garolfo (MI) e si occupa dello sviluppo e della realizzazione di prototipi di calzature Hermès, della produzione dei modelli assegnati e del coordinamento dei fabbricanti di calzature italiani per quanto riguarda l'industrializzazione delle calzature, il controllo qualità dei materiali e del prodotto finito, gli acquisti e la compliance della filiera.
Missione e attività
Atelier HCI è alla ricerca di un/a addetto/a specializzato/a e appassionato/a nella suolatura di calzature donna elegante, stivali e uomo elegante, con esperienza pluriennale maturata in contesti produttivi di calzature del lusso.
Profilo del candidato
* Esperienza pregressa nel ruolo maturata in contesti produttivi di calzature del lusso
* Conoscenza dei principali macchinari per la suolatura (riattivatori e presse)
* Ottima manualità
Hermès ricerca persone positive e appassionate che si rispecchiano nelle seguenti caratteristiche attitudinali:
* Buone doti comunicative e capacità di relazionarsi con interlocutori diversi
* Predisposizione al lavoro di squadra e al senso del collettivo
* Disponibilità, flessibilità e adattabilità
* Forte orientamento alla qualità e al dettaglio
Il nostro impegno
Hermès si impegna a generare, sostenere e promuovere i valori della diversità e dell'inclusione contribuendo a creare una forza lavoro diversificata di persone uniche e talentuose con background, competenze e visioni del mondo diverse che arricchiscono la nostra Maison.
Sul Gruppo Hermès
Creatore, artigiano e venditore di oggetti di alta qualità, Hermès è dal 1837 una maison francese, familiare e indipendente, che impiega circa di 20.000 collaboratori nel mondo.
Spinta da un continuo spirito d'intraprendenza e un'esigenza costante, Hermès incentiva la libertà e l'autonomia di ognuno grazie a un management responsabile.
L'azienda porta avanti una tradizione di savoir-faire d'eccezione grazie a un forte radicamento territoriale, nel rispetto delle persone e delle risorse naturali.
Sedici professioni artigianali alimentano la creatività della maison, le cui collezioni spiccano in più di 300 negozi nel mondo.
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Type: Permanent Location: Busto Garolfo, IT-25
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:20
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La Holding Textile Hermès développe en collaboration avec les métiers et directions artistiques, les accessoires et textiles de la Maison Hermès et coordonne leur production au travers de ses différents sites.
Organisée en filière de production intégrée, du fil à la confection en passant par le tissage et l'impression, HTH sert la Maison Hermès ainsi que des clients externes au travers de ses marques Métaphores et Bucol.
Elle est composée de 10 sociétés basées majoritairement en région Rhône Alpes et compte environ 1000 collaborateurs.
Spécialisée dans la photogravure (gravure et travail de l'image), la Société Marcel GANDIT (filiale du pôle HTH de 45 collaborateurs) reproduit par le dessin infographique, les maquettes originales d'artistes destinées à l'impression textile pour différents départements : accessoires, art de vivre, prêt à porter, chaussure, bain.
La seconde étape de gravure consiste en la fabrication des cadres d'impression par insolation directe.
Dans le cadre d'une mobilité et d'un prochain départ à la retraite, nous recherchons deux opérateurs polyvalents photogravure (H/F), en CDI, sur notre site basé à Bourgoin-Jallieu.
Finalité du poste
Assurer la maîtrise globale du processus de fabrication des cadres d'impression- de la préparation des supports à la conduite de ligne automatisée, jusqu'aux opérations post‑gravure - dans un objectif de qualité, de performance et de continuité de production.
Le poste s'inscrit dans un fonctionnement en équipe : l'opérateur est polyvalent sur l'ensemble des activités, qu'il réalise en autonomie ou en collaboration et coordination avec l'équipe selon les besoins de production.
La polyvalence et l'esprit collectif sont au cœur de ce poste.
Missions
* Préparation des cadres
+ Gestion des stocks
+ Contrôle des gazes, montage et dégraissage
+ Suivi de la traçabilité
* Conduite de ligne automatisée
+ Pilotage des équipements, réglages simples et ajustements des paramètres
+ Suivi de production
+ Détection et signalement des anomalies
* Post ‑ gravure
+ Contrôle qualité
+ Collage des bandes de renfort, vernissage, garages et gestion des retouches
* Expédition / SAV
+ Préparation des envois
+ Gestion des retours et de la traçabilité
Profil
Compétences techniques requises
* Une première année d'expérience en production est requise
* Maîtrise et compréhension des cycles de production
* Capacité à utiliser les outils informatiques et les machines automatisées
+ Aisance avec l'utilisation des écrans HMI (Interface Homme-Machine)
+ Réalisation de réglages simples
+ Lecture d'informations et saisie de paramètres
* Aptitude à réaliser des opérations de maintenance niveau 1 :
+ Nettoyage, contrôles simples, remplacement des consomma...
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Type: Permanent Location: BOURGOIN JALLIEU, FR-IDF
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:19
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The Team:
The Seasonal Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service.
We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience.
The Opportunity:
As the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat.
You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction.
This is an onsite position based at our New York, NY Corporate Office.
The seasonal position will have a assignment length of 3 months.
About the Role:
* Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written
* Display and implement product knowledge, while conveying the Hermès style, values, and vision
* Follow-up and resolve all client issues and inquiries in a timely manner
* Respond to client voicemails
* Place online orders and follow-up on pending orders
* Resolve delivery issues related to e-Commerce orders
* Collaborate with internal partners to ensure resolution and exceed client expectations
* Adapt well in a fast-paced environment, being flexible and resilient while handling all situations with graciousness
* Maintain confidentiality and company policies for data protection and security
* Adhere to all Hermès policy & procedures relative to role and responsibilities
* Uphold high client expectations in every interaction
* Offer tailored solutions and recommendations to customers
* Maintain a sophisticated and professional tone in all interactions
* Possess deep knowledge of luxury goods or services
* Address concerns efficiently while maintaining brand integrity
* Foster long-term customer loyalty through exceptional service
* All other duties as assigned by supervisor
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* Open availability, Monday through Sunday, with flexibility to meet business needs
* 1-2 years' experience in a call center or customer service role, including hands-on internships
* Strong verbal and written communication skills
* Experience in luxury retail, hospitality, or high-end customer service
* Ability to manage complex requests with professionalism and discretion
* Familiarity with CRM systems and call center software
* Knowledge of Microsoft Excel and Word
* Team-oriented, assisting peers, mentoring new members, and sharing knowledge
* Proactive in identifying potential issues and implementing solutions
* Actively seeks feedback for c...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:18
-
Division or Field Office:
Property & Material Damage Div
Department of Position: Property Damage Dept
Work from:
Remote Salary Range:
$56,367.00-$90,040.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.
We are among the 2% of Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of services.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion or judgment in handling property claims within designated level of authority.
Also responsible for servicing assigned territory and may handle litigated claims.
* This is a remote, work from home position in North Carolina
* The selected candidate will ideally live in Boone or Watauga County and/or surrounding areas.
* The hiring manager will also consider candidates for PropertyAdjuster II.Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
* A company car and equipment to work from home will be provided
* Good time management and organization skills preferred
*...
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Type: Permanent Location: Boone, US-NC
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:16
-
Division or Field Office:
Product & Sales Technology Division
Department of Position: Life Tech & Business Oprs Dept
Work from:
Corporate Office in Erie, Pa Salary Range:
$88,693.00-$141,678.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.
We are among the 2% of Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of services.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Designs, develops, and maintains computer software.
Provides technical leadership on small, moderately complex, low risk enhancement projects or support teams, with little supervision.
Delivers moderately complex code/configuration changes as part of a larger implementation under a moderate level of supervision in a primarily full-stack development environment including front-end, policy, integration, and cloud.
What You'll Do
As an IT Software Engineer or IT Sr Software Engineersupporting the Erie Family Life Program, you will work on a team delivering projects that support new business and policy changes for our Term and Whole Life products.
You will ...
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:16
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:05
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:04
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:04
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:03
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:02
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:02
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:01
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:00
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-08 10:42:00
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-08 10:41:59
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-08 10:41:58
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-08 10:41:58
-
Accountabilities
1.
Customer
⢠Builds an understanding of the market and bid opportunity to develop a tailored solution
⢠Understands the industry and gains an appreciation of the business drivers, constraints, and opportunities in that vertical market
⢠Is pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions
⢠Fully understands the client business, functional and non-functional requirements
⢠Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives
⢠Understand what represents the very best from a service provider in the given sector.
2.
Operational Excellence
⢠Leads and manages a matrix solution team to develop an end-to-end solution which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target
⢠Develops the high-level design for the service and ensures effective communication to stakeholders
⢠Supports dialogue, co-design and scoping with potential partners and/or suppliers
⢠Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution
⢠Designs solutions which offer lean and effective processes
⢠Work closely with technical leads to ensure AI and technology is at the heart of our solutions and drives genuine business benefit
⢠Ensure a full understanding of the pricing approach and pricing levers, working with the finance and commercial leads
⢠Re-utilise existing Maximus capabilities wherever possible
⢠Lead solution assurance and support governance prior to submission to the customer
⢠Create bid narrative and act as final editor alongside Bid Director/Business Development Mgr on all written material that forms part of the solution response
⢠Identify and mitigate risks associated with the solution
⢠Support an effective handover to the transition team to implement the solution.
⢠Support a lessons learned exercise on solution development on each opportunity
3.
People and Culture
⢠Manages the customer's expectations and understands where Maximus can deliver their requirements using standard offerings where possible.
Where a standard offering is not appropriate, oversee the design of bespoke solution elements to meet client requirements
⢠Stakeholder management within bid teams and wider Maximus, aligned to the Solution development
⢠Promote co-operation and facilitate co-ordination of all solution workstreams within the bid to achieve a successful integrated solution which is underwritten and understood by all stakeholders
⢠Build and shape local partnership agreements/subcontractors/partners
Key Internal Stakeholders & Relationships
⢠Strategic Deals Director
â...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-08 10:41:57
