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The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:27
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The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: Seneca, US-SC
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:26
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The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Fairfield, US-OH
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:25
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The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: Salisbury, US-NC
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:24
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The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Foxboro, US-MA
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:23
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The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:22
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The Electronics Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good...
....Read more...
Type: Permanent Location: Greensboro, US-NC
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:22
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
....Read more...
Type: Permanent Location: Lincoln, US-NE
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:21
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The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: Mount Juliet, US-TN
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:21
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The ETO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good interpe...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:20
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
....Read more...
Type: Permanent Location: Columbia, US-MO
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:20
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
....Read more...
Type: Permanent Location: Cedar Rapids, US-IA
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:19
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
....Read more...
Type: Permanent Location: Oxford, US-OH
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:18
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
....Read more...
Type: Permanent Location: Lexington, US-KY
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:18
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The MTS/MTO Customer Experience Director is responsible for driving step-change, measurable improvements in the productivity and quality of customer service teams in the plants as well as ensuring efficient and effective resolution of critical customer escalations.
What will you do?
• Leads Customer Satisfaction teams in the plants aimed at improving productivity and quality of customer requests (CRs), SEA quotes, change orders, and customer escalations by streamlining processes and implementing standard work
• Works alongside plant manager to establish critical KPIs that ensure the highest level of customer service while driving efficient customer service operations
• Implements training and education to customer service teams and plant employees to instill a customer-obsessed mindset and improve efficiency and quality of CRs and SEA quotes/change orders response rates and satisfaction
• Leverages best-practices and collaborates effectively with other plant managers and customer service teams to drive continuous improvement in customer services processes, tools, and standard work
• Implements digital technologies to accelerate the achievement of key KPIs and increase the quality and effective of customer service teams
• Collaborates effectively with the commercial/sales teams and line of business teams to proactively collect customer feedback and implement changes to continue to improve plant-level customer experience
• Creates a process for strong connection, sharing of data and best practices with the CCC (customer care center) and co-develops strategies for enhancing our customer experience
• Proactively develops and analyzes data to assess current customer service opportunities and implement initiatives to improve with clear accountability on measurable KPIs
• Engages quickly, passionately, and effectively in resolving critical customer escalations with a high sense of ownership and closes the loop
• Establishes strategy and process for ensuring VIP customer satisfaction with clear alignment from plant manager
• Drive overall culture transformation in the plants to promote and instill a customer-centric mindset including raising awareness and knowledge on customer feedback, providing training and education to improve customer service, implementing recognition programs, and establishing proactive communication and governance to frequently and consistently keep customers top of mind in every plant
What qualifications will make you successful?
• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or equivalent
• 5+ years of experience in Customer Experience/Service, and/or manufacturing or supply chain
• Result oriented, resourceful and dedicated to driving continuous improvement
• Strong people leadership skills, ability to achieve results and develop talent through coaching and mentorship
• Passion for finding new and creative approaches to improve current customer experiences
• Good int...
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Type: Permanent Location: Huntington, US-IN
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:17
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L'entité Transfo Services, filiale du groupe Schneider Electric, contribue à fiabiliser les installations de distribution électrique (BT, HTA et HTB) de nos clients en proposant des interventions de maintenance, des projets de modernisation, des installations existantes et des contrats de maintenance, le tout en s'appuyant sur nos solutions digitales.
Votre rôle :
Rattaché au Directeur Exécution HTA et Directeur de site (Lionel) vous effectuez le suivi des offres de la commande à la facturation ainsi que le suivi des effets de suite dans le but d'atteindre les objectifs individuel et collectif du chiffre d'affaires.
Vous êtes le manager en lien hiérarchique d'une équipe de 3 à 6 personnes.
Des déplacements réguliers sont à prévoir dans la région IDF principalement et de manière moins fréquente en région Nord - EST et Ouest.
Un véhicule de fonction vous est attribué.
Vos principales missions :
* Animer et respecter les règles QSE de l'entreprise, fait appliquer les différents process et gère l'amélioration continue.
* Être responsable des résultats économiques de sa région : enregistrement de commande, facturation, gestion du portefeuille, gestion des impayés
* Animer commercialement sa région avec l'aide de la force de vente Services et génère des opportunités suite aux différentes interventions.
* Réaliser les revues d'affaires avec ses équipes afin suivre les marges sortantes.
Mets en place les actions commerciales et exécution pour améliorer les marges sortantes.
* Réaliser des visites clients afin de progresser techniquement.
* Manager une équipe de 3 à 6 personne
Vous êtes :
BAC+3 à BAC+ 5 spécialité électrotechnique ou génie électrique, vous avez 5 ans minimum d'expérience dans le domaine de la vente, des transformateurs, des réseaux électriques ou des équipements HTB.
Et vous avez :
* Une expérience dans le management
* Des connaissances techniques de la maintenance du domaine HTA
* Une capacité à gérer financièrement un dossier
* Une culture service et orientée satisfaction clients
* Un bon esprit d'équipe
* Une bonne aisance relationnelle
* Une capacité à vous adapter et à interagir efficacement avec différents services
* De la curiosité, de la rigueur, de l'organisation et de l'autonomie
* Un bon niveau d'Anglais lu et parlé pour collaborer avec nos équipes
Nous vous offrons :
* Un poste avec de la responsabilité et de l'autonomie car vous interviendrez sur toutes les phases d'élaboration et négociation des offres de projets jusqu'à leurs exécutions, en lien direct avec les clients et autres parties prenantes
* La possibilité d'évoluer dans une équipe dynamique qui privilégie la collaboration, l'entraide, la convivialité tout en respectant la qualité des données et en gardant le client au centre de nos priorités.
* La possibilité de concilier vie pro/vie pe...
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Type: Permanent Location: VILLEPINTE, FR-93
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:15
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Where is the Position?
This position is based in Wiehl, Germany, at the heart of central Europe, within a multicultural team in a dynamic and challenging environment.
Which missions will you lead?
As a Business Finance Analyst, you will Support local controller on financial performance analysis, manufacturing base costs control, CAPEX and animate transversal topic across CL cluster.
Your main missions will be:
* Follow the evolution of financial performance (Facotry and BU)
* Track CAPEX commitment, reception and activation
* Animate consumables and spare parts productivity plan
* Control CoCe closing activity for Merten plant / BU
* Provide insightful and targeted financial analysis
* Forecast trends to provide CFOs and business decision-makers with actionable information
What are the qualifications we are looking for?
Education: Master's degree in Finance
Work experience: A minimum of 1 year of experience in Finance & Controlling (internship/apprenticeship included)
* Skills:
* Strong proficiency in Microsoft Office Suite.
* Analytical mindset with structured and service-oriented approach.
* Knowledge of SAP or other ERP systems is a plus.
Requested languages: Fluent English & Fluent German
Personal abilities or skills:
* Curious and rigorous.
* Open-minded and able to work in team with multicultural team.
* Quick adaptability to new environments.
* Motivated to drive change and contribute innovative ideas.
What's in it for me?
* Gain international experience and enhance your English skills.
* Work in a multicultural and inclusive environment.
* Attractive remuneration and social coverage.
* Opportunity for a permanent position upon successful completion of your mission.
Ready to Make an Impact?
Let us learn about you! Apply today and take the next step in your career.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You mus...
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Type: Permanent Location: Wiehl, DE-NW
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:14
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Nordics Power & Grid Team Manager
Are you passionate about leading projects and driving customer satisfaction? Schneider Electric is seeking a dedicated Power & Grid Team Manager to join our vibrant team in the Digital Power Application Center (DPAC) Nordics.
Your preferred location will be in Stockholm, Sweden.
Your Mission:
In this pivotal role, you will lead the delivery of high-quality automation, monitoring, and control projects with our SCADA solutions.
You will manage a multicultural team, ensuring exceptional project execution, customer communication, overseeing project performance, and driving transformation initiatives for enhanced software, services, and sustainability.
Additionally, you will collaborate with the Tender Management team to ensure alignment with our business strategy and growth plans.
Your leadership will be key to our success and ambitious goals.
Key Responsibilities:
* Lead and develop the organization to ensure competitive bid estimates and quotations with a customer-driven mindset.
* Continue to build and grow a high-performance, world-class execution organization that contributes significantly to our Digital Power business.
* Support the Project Management team to ensure successful execution.
* Foster a culture of customer focus and quality within the team.
* Build and lead a diverse team, preparing for the future by identifying critical talent.
What will help you succeed in this role?
* Bachelor's or master's degree in electrical, Energy, Mechanical Engineering, or a related field.
* Minimum 5 years of relevant work experience.
* Previous experience in managing people.
* Knowledge of key technologies such as Automation and Protection Systems, SCADA, RTUs, IEDs, and mission-critical communication systems is a plus.
* Strong interpersonal and communication skills.
* Demonstrated teamwork and problem-solving skills.
* Proficiency in both written and spoken English.
Other European languages are a plus.
What do we offer you?
At Schneider Electric, we are committed to fostering a vibrant and inclusive work culture where every employee is empowered to thrive.
As part of our team, you can expect:
* Professional Growth: Access to continuous learning opportunities, mentorship programs, and career development resources to nurture your potential and drive your career forward.
* Innovative Environment:Be part of a dynamic, forward-thinking organization that encourages creativity, innovation, and entrepreneurial spirit as we lead the way in digital transformation and sustainability.
* Work-Life Balance: We value your well-being and offer flexible work arrangements, comprehensive wellness programs, and support to help you maintain a healthy work-life balance.
* Global Impact: Contribute to meaningful projects that address global energy challenges and sustainability, making a positive impact on the world while advancing your career.
* In...
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Type: Permanent Location: Frösundavik, SE-AB
Salary / Rate: Not Specified
Posted: 2025-03-21 07:14:08
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Provides strategic clinical oversight and support of the day-to-day clinical community operations to Executive Directors, Health and Wellness Directors and clinical associates, as well as district and regional team leaders above assigned communities.
Supports the company goals and strategies and optimizes resources to ensure quality care and service delivery, training and development of staff, and management of risk and regulatory compliance.Responsible for the successful implementation and maintenance of community support center clinical policies and procedures.Conducts regular clinical quality audits through community site visits and audits of all health care areas to ensure compliance with Brookdale standards and state regulations, appropriate resident assessments, appropriate staffing, staff training, and quality assurance.
Provides a written report of findings and ensures action planning is in place for areas of riskAnalyzes specific community models to support staffing of clinical positions based on community size and residents receiving services.Supports the implementation of quality care and services, and encourages the development of medical professional relationships within the community.
Encourages alignment with value-based provider groups focused care delivery outcomes.Oversight of community survey readiness for regulatory compliance.Monitors compliance and assists communities in root cause and corrective action of community quality metrics and clinical outcomes related to falls, elopements, medication administration and reduction of psychotropic drugs as well as skin integrity.
Supports community infection control measures and risk in partnership with Executive Director.Analyzes resident incident reports and supports the community in corrective action plans as appropriate.Verifies that a Community Care Conference and Collaborative Care Process is in place in accordance with policy, and makes plans to attend virtually or in person as needed.Reviews resident clinical assessments to validate accuracy of residents physical, emotional and mental functioning, and validates that clinical services provided to residents are documented in appropriate system/record.Ensures the CARE process is being executed appropriately to address controllable resident move outs.Provides clinical guidance to field staff, when necessary, to determine appropriate level of care for resident move-ins.Supports the communitys overall resident/family satisfaction level as related to clinical care and impact to the overall community.Promotes the community preferred pharmacy relationship and supports 80% or greater resident participation.
Supports any innovative projects or implementations that drive resident wellbeing or satisfaction.Supports the community-based Personal Solutions program, ensures a community leader is identified, endorses resident participation and actively assists community with managing the affiliated budgeted goal.Participates in hiring, train...
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Type: Permanent Location: Everett, US-WA
Salary / Rate: 128930
Posted: 2025-03-21 07:14:01
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#ZR-CTWHY Brookdale-Our culture of compassionate and caring extends to everyone, our associates, our residents and their families.
Our cornerstones of passion courage, partnership and trust drive everything we do and come to life every day in our communitiesNot sure if Brookdale is for you? Come see the Brookdale difference for yourself!Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityHungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: Presidents Club, Chairmans Club, and Chairmans Club Elite.About the Sales Manager PositionAs a Sales Manager at Brookdale, you will be a:Guide for families and older adults - Youll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player - Youll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner - Youll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.Brookdale supports our Sales associates through:3-week on-boarding & orientation program featuring in-depth instruction in Brookdales unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills developmentNetwork of almost 675 communities in 41 statesThis is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.Qualifications & SkillsWed love to talk if you have the following:Bachelors Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education requiredValid drivers licenseMinimum of 2 years relevant and recent sales experience.
Senior Living experience preferredStrong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentationTop Perks & BenefitsFull Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wagesOptional voluntary benefits including ID theft protection and pet insurancePaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Fl...
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Type: Permanent Location: Bowie, US-MD
Salary / Rate: 38.925
Posted: 2025-03-21 07:13:58
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#ZR-CTBrookdale Sherwood Assisted Living - named 1 of America's Greatest Workplaces for Diversity by Newsweek in 2024 and 2025At Brookdale, you will find opportunities that recognize your success and help advance your career.Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: Presidents Club, Chairmans Club, and Chairmans Club Elite.As a Sales Manager at Brookdale, you will be a:Guide for families and older adults - Youll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player - Youll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner - Youll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.Brookdale supports our Sales associates through:3-week on-boarding & orientation program featuring in-depth instruction in Brookdales unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills developmentNetwork of almost 675 communities in 41 statesThis is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.Qualifications & Skills Wed love to talk if you have the following:Bachelors Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education requiredValid drivers licenseMinimum of 2 years relevant and recent sales experience.
Senior Living experience preferredStrong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentationEnriching lives...Together.At Brookdale, relationships and integrity are the heart of our culture.
Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day.
If this speaks to you, come join our award winning teamHow to ApplyApply online here or on our Career site, https://careers.brookdale.com/en.htmlMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness....
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Type: Permanent Location: Odessa, US-TX
Salary / Rate: 29.175
Posted: 2025-03-21 07:13:56
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Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing non-exempt sales associate vacancies.
Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales.
Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture.
Employs unique insights gained within one communitys opportunities to optimize sales in the next community assignment.
This position will travel to communities within a specified geographic area.
Assignments will vary in length and may change with little notice.Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry and periodic database cleanup.Communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions.
Attends daily stand-up.Maintains current working knowledge of relevant competition in markets where assigned.Provides accurate and timely move-in forecasts as requested.Communicates incoming residents needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.This job description represents an overview of the responsibilities for the above referenced position.
It is not intended to represent a comprehensive list of responsibilities.
An associate should perform all duties as assigned by their supervisor.Sales SpecialistBrookdale Senior LivingTacoma, WA RegionJoin our dynamic sales team in the Tacoma, WA region! Work with regional leaders to ensure sales goals are being met throughout the region.
Travel required.
Competitive hourly rate plus generous commission structure offered.This is a wonderful opportunity to experience several Brookdale community settings, support both community and regional occupancy goals and grow your sales career with an industry leader!Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and...
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Type: Permanent Location: Tacoma, US-WA
Salary / Rate: Not Specified
Posted: 2025-03-21 07:13:54
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Based on state regulations and completion of required training/certification, Medication Aides/Techs will administer or assist with self-administration of medication and treatments as prescribed by the health care provider and observe/report responses to your supervisor.Certified Medication Aides/Techs make sure the medication supply room is organized and clean, assist with medication cart audits, and provide accurate counts of all medications.
You will also communicate with pharmacies to coordinate medication delivery.Based on state regulation, completion of training/certification is required.Brookdale is an equal opportunity employer and a drug-free workplace.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityGrow your career with Brookdale! Our Med Techs / QMAP's have the option to explore exciting opportunities for advancement in positions such as Resident Care Coordinators and Nurses.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicants skills and experience.
Role is also eligible for team based bonus opportunities.
Temporary associates are not benefits eligible but may participate in the companys 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.
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Type: Permanent Location: Reno, US-NV
Salary / Rate: 18.61
Posted: 2025-03-21 07:13:40
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Implement and coordinate the delivery of care in collaboration with physicians and resource health care personnel.Registered Nurses will direct resident care to include making rounds on a timely basis to ensure continuity of care as well as documenting all pertinent information regarding care and observation of residents overall condition and behavior.RNs utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care.RN License is requiredBrookdale is an equal opportunity employer and a drug-free workplace.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicants skills and experience.
Role is also eligible for team based bonus opportunities.
Temporary associates are not benefits eligible but may participate in the companys 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.
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Type: Permanent Location: Hampton Cove, US-AL
Salary / Rate: 33.26
Posted: 2025-03-21 07:13:24
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Ensures proper preparation, portioning and serving of food according to standardized recipes and menus.
You will use your prior experience with cutting tools, cookware and bakeware, combined with your knowledge of cooking procedures and methods of grilling, baking and boiling as a critical part of your role.Adheres to all sanitation and food safety standards.
Maintains a clean kitchen.Prepares food in a timely manner at specified meal timesBrookdale is an equal opportunity employer and a drug-free workplace.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityNo Late Nights! Grow your career with Brookdale! Our Cooks have the option to explore exciting opportunities for advancement in positions such as Lead Cooks, Sous Chefs and Managers of Dining Services.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicants skills and experience.
Role is also eligible for team based bonus opportunities.
Temporary associates are not benefits eligible but may participate in the companys 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.
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Type: Permanent Location: Saint Louis, US-MO
Salary / Rate: 17.73
Posted: 2025-03-21 07:13:16
