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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:59
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
We are building a next generation, AI-driven Global Financial Crimes Strategic Monitoring solutions that detects AML risk, regulatory violations, transactions risk, misconduct, and behavioral anomalies.
As a Lead MLE on the team, you will design, build and productionize Risk typologies/ features, data pipelines, supervised and unsupervised ML models, and LLM risk explainability that operate at scale across high-volume banking transactions.
You will be responsible for leading a team of 4 to 5 ML engineers.
You will work at the intersection of Risk modeling, and NLP architectures, inference systems, regulatory explainability and auditability.
This is a hands-on senior role requiring deep expertise in ML operations, LLM integration, scalable ML systems and production grade engineering discipline.
This role offers a chance to collaborate with product managers, architects, data science and operational teams, while also engaging in software engineering communities to explore new and emerging technologies.
Job responsibilities
* Lead a small group of ML engineers
* Lead and influence team with development and operational standards adherence
* Design, build, collaborate, and operate ML models
* Design, build and operate LLM solutions
* Design and build feedback and accuracy measurement techniques for AI solutions
* Design, build, and operate risk features data pipelines in Databricks
* Conduct monitoring to detect and alert drift, bias and performance degradation
* Work closely within a cross-functional team following agile based processes
* Collaborate closely with Product Managers, SRE and Compliance SMEs to continuously improve product adoption, reliability and outcomes
Required qualifications, capabilities, and skills
* 8+ years experience in cloud based applications with 4+ years of experience as an MLE
* Strong foundation in Information Retrieval, Natural Language Processing and
* Expert in functional programming and JVM based languages- Python, Java
* Experience integrating models into cloud scale, microservices based architectures
* Experience with one or more ML frameworks - Pytorch, Tensorflow, SciKit, NeMo, Huggingface Transformers
* Hands-on experience with AWS services, and Databricks
* Experience/Exposure to SQL, NoSQL and messaging stacks
* Excellent verbal & written communication skills and bias for action and ownership in early stage env
* Operational experience in supporting an enterprise grade ML application in production
Preferred qualifications, capabilities, and skills
* Knowledge of Firm Databricks CDAO platform is good to have
* Experience with building production-grade ML pipelines, APIs and MLOps frameworks
* Experience in AML, monitoring and investigations systems is a strong plus
* Good understanding...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:55
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Join the Payments and Global Banking Technology team as an Executive Director and Senior Principal Engineer for Applied AI/ML.
This is a hands-on, code-every-day role focused on application-layer engineering, using large language models as components within robust, scalable systems.
You will design and build production search, conversational AI, and agentic workflow systems powered by generative AI to solve real business problems in banking and financial services.
You will work with a team of engineers, but this is not a people management role.
As an Executive Director-Applied AI/ML Lead in Payments and Global Banking Technology, you serve as the senior hands-on technical authority designing and building production search, conversational AI, and agentic workflow systems powered by generative AI.
You lead through technical excellence-setting the bar, unblocking hard problems, and increasing team effectiveness through craft and judgment.
You make architecture and implementation decisions across retrieval strategies, agent design, orchestration patterns, and system design.
You focus on building robust, scalable systems that solve real business problems in banking and financial services.
You will collaborate closely with engineering, product, and business stakeholders to translate requirements into high-quality technical solutions, while raising engineering standards through design reviews, code reviews, and mentorship.
Job responsibilities:
* Architect, design, and personally implement production-grade search, chatbot, and agentic workflow systems, writing and reviewing code daily.
* Serve as the organization's senior technical authority on large language model (LLM)-powered applications, owning decisions around retrieval strategies, agent design, orchestration patterns, and system architecture.
* Design and build scalable retrieval pipelines (hybrid search, re-ranking, chunking, and embedding strategies) and conversational AI systems with robust dialogue management and backend integration.
* Design and implement agentic workflows (tool use, multi-step planning, orchestration, error recovery, and human-in-the-loop patterns) for complex business processes.
* Solve hard systems challenges, including latency optimization, reliability at scale, observability, and evaluation of non-deterministic systems.
* Define technical standards, design patterns, and reference architectures for generative AI-powered applications across the organization.
* Elevate engineering quality through design reviews, code reviews, and technical mentorship.
* Partner with product and business stakeholders to translate requirements into technical designs.
Required qualifications, capabilities, and skills:
* 10+ years of hands-on software engineering experience building production systems at scale, with significant recent focus on search, conversational AI, or workflow automation.
* Expert-level proficiency in Python, distri...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:49
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Join the Payments and Global Banking Technology team as a Vice President and Engineer for Applied AI/ML.
This is a hands-on, code-every-day role focused on application-layer engineering-using large language models as components within scalable systems that solve real business problems in banking and financial services.
You will work within a team of engineers under the guidance of senior technical leaders, delivering high-quality features and systems end-to-end while developing your expertise in generative AI application development.
As a Vice President - Applied AI/ML Lead in Payments and Global Banking Technology, you design and build production search, conversational AI, and agentic workflow systems powered by generative AI.
You deliver high-quality features and systems end-to-end within established architectural frameworks.
You collaborate with senior technical leaders and cross-functional partners to translate requirements into scalable implementations.
You contribute to engineering quality through strong implementation practices and peer review.
This role emphasizes practical application-layer engineering, including retrieval pipelines, conversational experiences, and workflow automation patterns, with a focus on reliability, performance, and maintainability in non-deterministic AI systems.
Job responsibilities:
* Implement and iterate on production search, chatbot, and agentic workflow features, writing and reviewing code daily.
* Build retrieval pipelines (hybrid search, re-ranking, chunking, and embedding strategies) and integrate them into conversational AI systems with dialogue management and backend services.
* Implement components of agentic workflows (tool use, orchestration, error recovery, and human-in-the-loop patterns) within established architectural frameworks.
* Troubleshoot and resolve systems issues related to latency, reliability, and observability in non-deterministic AI systems.
* Follow and contribute to team technical standards, design patterns, and best practices for generative AI-powered applications.
* Participate in design reviews and code reviews to maintain engineering quality.
* Collaborate with product and business stakeholders to understand requirements and deliver technical solutions.
Required qualifications, capabilities, and skills:
* 6+ years of hands-on software engineering experience building production systems at scale, with exposure to search, conversational AI, or workflow automation.
* Proficiency in Python, application programming interface (API) design, and microservices architecture.
* Working understanding of large language model (LLM) capabilities and limitations, including prompt engineering, context management, and output parsing, and practical use of models as components.
* Experience with at least one of the following: retrieval systems, conversational AI, or agentic architectures (tool calling, planning, and orchestration).
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:45
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey.
This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making.
The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
As a Senior Lead Software Engineer at JPMorganChase within the Corporate - AIML Data Platforms, in this role you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
With your Senior Lead Engineering experience you will drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patte...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:38
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Drive impactful fraud prevention as a Quantitative Analytics Associate on our Point of Sale Fraud team where your advanced risk analyses and strategic insights help reduce fraud losses, protect customers, and influence key decisions across the organization.
As a Quantitative Analytics Associate II in the Point of Sale Fraud team, you will manage fraud risk strategies in the Fraud Policy area and perform complex risk analyses with the objective of reducing fraud related losses while balancing customer impact.
You will frequently interact and communicate with cross-functional partners and communicate and present presentations to managers and executives.
Job responsibilities
* Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
* Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud related losses and improve customer experience at Point of Sale
* Identify key risk indicators and metrics, develop key metrics, enhance reporting, and identify new areas of analytic focus to better capture fraud.
* Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
* Collaborate with cross-functional partners to understand and address key business challenges
* Own fraud strategy initiatives end-to-end-define the problem, perform analysis, support implementation, and run pre/post-performance assessments.
* Identify business opportunity by performing well thought analysis - Data mining, ensuring data integrity, synthesizing and communicating findings to senior management
* Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools while providing clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
Required qualifications, capabilities, and skills
* Bachelor's degree (or related work experience) in a quantitative discipline in a financial services organization, plus 3 or more years' experience in fraud/risk/payments or related field.
* Advanced understanding of Python, SAS, and SQL.
* Ability to query large amounts of data and transform raw data into actionable management information.
* Strong analytical and problem-solving abilities.
* Experience delivering recommendations to management.
* Self-starter with the ability to drive for resolution.
* Strong communication and interpersonal skills with the ability to interact with individuals across departments/functions and with senior-level executives.
Preferred qualifications, capabilities, and skills
* Master's degree (or related work experience) in a quantitative discipline, preferably in a financial ser...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:35
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Asset and Wealth Management team, you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Supports and collaborates with other engineers to design, develop, and implement deployment and reliability approaches using automated CI/CD pipelines
* Implements infrastructure, configuration, and network as code for applications and platforms in your remit
* Contributes to observability improvements including white and black box monitoring, service level objective alerting, and telemetry collection
* Assists in identifying and resolving complex problems by using service level indicators and objectives to proactively address issues before they impact customers
* Participates in incident response, triage, and post-incident analysis; helps document findings and remediation actions to prevent recurrence
* Identifies opportunities to eliminate or automate remediation of recurring issues to reduce toil and improve overall operational stability
* Uses enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements
* Proactively recognizes roadblocks and identifies improvements to solve operational problems, including exploring new technologies where appropriate
* Documents and shares knowledge within your organization via internal forums and communities of practice
* Supports adoption of site reliability engineering best practices within your team
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability engineering concepts and 3+ years applied experience
* Foundational understanding of SRE culture and principles, including Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
* General observability and monitoring understanding with working experience using industry-standard tooling (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk, CloudWatch)
* Proficiency in at least one scripting or programming language such as Python, Bash, or similar for tool development and operational support
* Experience with incident and response management, including on-call p...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:31
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Strengthen AML/KYC controls that protect customers and the firm.
In this role, you'll support oversight and execution across Consumer & Community Banking-managing requests, producing insights, and helping deliver initiatives that meet regulatory expectations and internal standards.
As an Anti Money Laundering/Know Your Customer Officer - Senior Associate within the AML/KYC Controls team, you strengthen AML/KYC controls that protect customers and the firm.
Job Responsibilities:
* Manage incoming case requests and deliver timely, accurate responses aligned to regulatory requirements and internal policies
* Identify potential control/compliance issues and provide recommendations, guidance, and appropriate approvals to enable decision-making
* Produce standard and ad hoc reports, insights, and presentations supporting AML/KYC initiatives and management routines
* Support the design, implementation, review, and reporting of AML projects/initiatives that strengthen the AML/Compliance program
* Help develop and implement solutions (process, controls, or systems) to address identified gaps; support transition to business-as-usual
* Execute assigned deliverables with strong attention to quality and timeliness, escalating risks/issues and recommending mitigants as needed
* Maintain up-to-date knowledge of AML/KYC requirements and the risk/control framework; monitor application of best practices and standards
Required Qualifications, Capabilities and Skills:
* Bachelor's degree or equivalent relevant experience
* Minimum 3 years of experience in financial services (controls, audit, QA, operational risk management, and/or AML/KYC)
* Strong analytical and root-cause assessment skills across AML/KYC, compliance, and risk topics
* Strong judgment, integrity, and professional maturity; willingness to ask tough questions and challenge the status quo
* Excellent written and verbal communication skills; able to interact effectively with all levels of management
* Highly organized with the ability to manage multiple projects/requests simultaneously in a fast-paced environment
* Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Preferred Qualifications, Capabilities and Skills:
* CAMS certification
* Knowledge of Consumer Banking, Business Banking, and Chase Wealth Management
* Experience supporting AML program buildout, control design/testing, or remediation initiatives
* Demonstrated ability to build strong partnerships and influence across teams
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:28
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If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorganChase within Commercial & Investment Bank , Sales & Controls Tech Team, you lead a technical area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities
* Leads technology and process implementations to achieve functional technology objectives
* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Sets direction and governance for agentic AI-enabled engineering and SDLC/ADLC automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Delivers technical solutions that can be leveraged across multiple businesses and domains
* Leadership capabilities: leads/mentors technologists, influences stakeholders, and supports hiring/screening for deep technical roles.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Expert Python engineer: builds production-grade services/libraries with strong testing, performance, and reliability practices.
* Proven AI/agentic workflow architecture experience (tool-use patterns, orchestration, context management, guardrails, human-in-the-loop).
* Strong solution/enterprise architecture skills: designs end-to-end systems and documents patterns, integrations, and data flows clearly.
* Hands-on AWS experience delivering secure, scalable cloud-native services (IAM/security, networking, compute, monitoring/observability).
* VectorDB + retrieval (RAG) experience: embedding/indexing pipelines, similarity search, metadata filteri...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:24
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate within the Personalization and Insights Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
You will lead the strategy and execution of machine learning-powered personalization and next-best-action capabilities across mobile, web, contact center, branch, and marketing.
You will translate research and analytics into clear roadmaps, partner with data science, machine learning engineering, channel teams, and business stakeholders to prioritize opportunities, design and iterate recommendation, next-best-action, and agentic solutions, run experiments to validate impact, and operationalize scalable, reliable model lifecycle infrastructure-while upholding privacy, consent, and fairness standards.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
* Considers and plans for upstream and downstream implications of new product features on the overall product experience.
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
* Writes the requirements, epics, and user stories to support product development.
* Partner with Channel/Interface teams to define how assistant memory and context are used, and help align on contracts, service levels, and guardrails for safe, reliable experiences.
* Support machine learning-powered personalization and next-best-action initiatives by helping frame hypotheses, document use cases, and assist with experiment design and impact measurement.
* Translate user research and analytics into epics, user stories, and acceptance criteria, and manage day-to-day backlog grooming and sprint execution across discovery through launch.
* Coordinate with data scientists and engineers across design, training, evaluation, deployment, and monitoring to ensure requirements are clear and delivery milestones are met.
* Contribute to an application programming interface- and event-driven cloud approach by capturing requirements for context/signals and tracking product metrics (engagement, quality, outcomes).
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:20
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Join Chase and help shape the future of international payments.
As a Product Manager, you'll lead strategy and execution for cross-border payments, delivering innovative solutions that enhance the customer experience and drive digital transformation.
Collaborate with talented colleagues and make a direct impact on how customers move money globally.
As a Product Manager in Connected Commerce on the Cross Border Payments team, you will serve as the strategic and execution lead for cross-border payments strategy and innovation.
You will manage product features from conception to implementation, support successful product releases, and lead digital transformation at scale.
Your expertise in product delivery, technical execution, and stakeholder engagement will help deliver frictionless, user-centric products in a fast-evolving digital ecosystem.
Job responsibilities
* Lead the cross-border payments customer experience, leveraging innovative solutions such as blockchain technology and digital assets.
* Drive the development and implementation of new international remittance features from ideation to completion.
* Lead large-scale cross-functional workstreams, including teams across Technology, Design, Finance, Legal, Risk, and Operations, in the prioritization and development of product features.
* Conduct product reviews, strategy sessions with leadership, and use data-driven decision-making to influence the product roadmap.
* Drive execution, deployment, and continuous refinement of customer-facing capabilities across digital and non-digital channels.
* Provide input on business metrics, including OKRs, and ensure alignment with customer needs and business goals.
* Manage internal risk and compliance review processes to support launches and maintain a strong control environment.
* External relationship experience with 3rd parties
* Foster a culture of ownership, agility, and controlled risk-taking to achieve results.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent experience.
* 4+ years of product development experience.
* Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.
* Strong ability to analyze opportunities, build business cases, recommend solutions, and communicate effectively to all levels of management.
* Experience working with Agile methodologies and tools.
* Experience managing an established book of work with complex delivery items.
Preferred qualifications, capabilities, and skills
* Master's degree in product or analytics-related fields.
* Product experience in the payments or financial industry.
* Understanding of blockchain technology and traditional international payment rails.
* Experience leading high-performing product or strategy teams.
* Knowledge of control and compliance frameworks related to payments.
Applicants...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:13
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As a Vice President in the Financial Planning and Analysis (FP&A) team for Expense and Headcount within FP&A, you will be responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting.
Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g.
dashboards), and advising the line of business CFOs on how to increase profitability and efficiencies.
You will be responsible for one of our key financial measures such as expenses, headcount, and profitability modelling, where you will be expected to deliver value-added financial reporting and analysis, and assist with strategic direction and decision making.
You will be expected to provide leadership across the FP&A teams, and interact regularly with the FP&A Managers, the line of business CFOs and peers across Finance & Business Management and the business.
Job Responsibilities:
* Financial budgeting, reporting, forecasting and analysis pertaining to direct expenses, indirect expenses and headcount
* Efficiency reporting, analytics and strategy - including, but not limited to - location strategy, span of control, reporting and analytics
* Creating financial business cases supporting business initiatives
* Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management
* Oversight of the process to deliver month-end results, the forecast for the remainder of the year, and the budget for future years.
* Performing variance analysis to understand the key drivers of the results and presenting commentary to FP&A managers and line of business CFOs explaining changes from prior forecasts/budgets
* Helping design new reports and dashboards to efficiently deliver the financial results to senior management
* Enhancing controls and streamlining processes, introducing automation where possible
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Accounting, Finance or a subject of a technical nature
* 8+ years of work experience in Financial Services, and/or accounting/controller background
* Advanced skills in Excel, PowerPoint, Alteryx, and Python
* Strong functional knowledge & experience of AI tools
* Inquisitive, enthusiastic and diligent, and capable of challenging peers
* Strong verbal and written communication skills with the ability to articulate complex issues clearly
* Strong storytelling and presentation building skills with an ability to craft and deliver executive level presentations
* Highly motivated and able to thrive and think clearly under pressure and tight deadlines
* Integrit...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:05
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Marysville, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:57:02
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will be tasked with delivering exceptional client service, operational marketing, and administrative support to our Private Client Advisors.
Your role will encompass the efficient management of operational requests such as account opening, money movement, and investment trades, with a strong emphasis on precision and promptness.
You will play a crucial role in aiding Advisors in fostering and preserving client relationships, conducting account reviews, and advocating firm services to enhance client relationships.
Your responsibilities will also involve active participation in Risk Management procedures, backing the operational processes of the business unit, and complying with regulatory requirements.
You will be required to prioritize daily tasks, track progress, and consistently meet deadlines, while fostering and maintaining a positive team environment.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 120 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCT...
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Type: Permanent Location: Flushing, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:59
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Senior Associate within the Digital Bill Payment team, you will support strategic product initiatives, operational processes, client onboarding activities, risk and control obligations, and production issue management.
You will work closely with product managers, technology teams, implementation teams, vendors, and clients to help deliver reliable payment solutions and a strong client experience.
Job Responsibilities
* Support day-to-day Digital Bill Payment platform operations and production support activities.
* Coordinate client onboarding, implementations, and change management efforts.
* Analyze operational incidents, identify root causes, and drive remediation activities.
* Perform monthly billing reconciliation process.
* Monitor key performance metrics, dashboards, and service-level objectives.
* Partner with technology, implementation, and vendor teams to resolve issues and improve processes.
* Prepare executive summaries, business review materials, and management reporting.
* Support governance activities, risk assessments, controls testing, and audit requests.
* Document business processes, requirements, and operational procedures.
* Assist with pricing analysis, client financial reviews, and business case development.
* Contribute to product enhancements and process improvement initiatives.
Required qualifications, capabilities and skills
* 3+ years or relevant experience.
* Bachelor's degree or equivalent experience.
* Experience supporting payment, treasury services, fintech, or financial services operations.
* Strong analytical, problem-solving, and organizational skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Strong written and verbal communication skills.
* Experience working with cross-functional stakeholders.
* Proficiency with Excel, PowerPoint, and data analysis tools.
Preferred qualifications, capabilities and skills
* Experience with Digital Bill Payment, receivables, merchant acquiring, or payment processing.
* Knowledge of operational risk and controls frameworks.
* Experience supporting vendor management and client implementations.
* Familiarity with Agile delivery methodologies and Jira.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset mana...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:59
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Drive innovation and operational excellence at the forefront of AI solutions.
As a Senior Associate - AI Solutions PMO & Enablement wit hin our CAO Data team, you will play a pivotal role in supporting the Executive Director, AI Solutions Enablement, Product & Innovation.
You will serve as the PMO and enablement lead for the AI Solutions portfolio, ensuring disciplined execution, transparency, and effective coordination across stakeholders.
This non-technical position focuses on portfolio operations, governance, planning, and communication, helping to translate strategy into action and drive operating rigor across AI initiatives.
You will partner closely with product, technology, execution, and risk teams to manage day-to-day portfolio activities, establish and maintain operating cadences, and support governance and documentation.
Your work will enable leadership focus by creating operational rigor, visibility, and momentum for the CAO AI Solutions portfolio.
This role is ideal for a structured operator who excels in complex, matrixed environments and is passionate about enabling innovation and operational excellence in AI.
Job responsibilities
* Manage day-to-day portfolio activities for CAO AI solutions, including intake, prioritization, milestones, dependencies, and status reporting.Establish and maintain a regular operating cadence (weekly, monthly, quarterly) for AI initiatives, including reviews and executive forums.
* Track delivery progress with AI Execution Lead and delivery teams, without direct responsibility for model development.
* Coordinate planning across AI initiatives, covering roadmaps, sequencing, capacity, and funding alignment.
* Support governance for model risk, data, privacy, security, and responsible AI in partnership with Risk and Controls.
* Maintain clear documentation of decisions, approvals, risks, and dependencies.
* Develop and update portfolio-level artifacts such as dashboards, scorecards, timelines, and executive summaries.
* Create and maintain AI solutions collateral (summaries, intake decks, adoption guides) with the Executive Director.
* Ensure consistent, accurate communication of portfolio status, risks, and outcomes to senior stakeholders.
* Facilitate cross-team coordination, acting as a bridge between business, AI teams, technology, risk, and central AI partners.
* Drive continuous improvement by enhancing PMO processes, tooling, reporting, and applying structured problem-solving to streamline portfolio management.
Required qualifications, skills, and capabilities
• 5+ years of experience in PMO, program management, business operations, consulting, or strategy support roles.
• Strong organizational and execution skills, with experience managing complex, multi-workstream initiatives.
• Ability to synthesize information quickly and produce clear, executive-ready materials.
• Comfort working in highly matri...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:54
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Our team is dedicated to executing innovative marketing strategies that enhance customer engagement and brand loyalty.
We focus on implementing data-driven campaigns across multiple channels, ensuring precise targeting and effective delivery.
As a Salesforce Marketing Cloud Builder-Associate on the Marketing Execution team, you should have expertise in orchestrating omni-channel customer journeys.
You will design and execute omni-channel customer journeys to create engaging and personalized marketing experiences leveraging Salesforce Marketing Cloud AI capabilities to improve relevance, speed to market, and operational efficiency.
By collaborating with cross-functional teams, you will streamline processes and optimize efforts to achieve business objectives.
Our commitment to execution excellence drives impactful results and strengthens our brand presence while increasingly automating BAU activities as a first step toward more agentic, always-on marketing operations.
Job Responsibilities
* Design and execute marketing campaigns within Salesforce Marketing Cloud to ensure a unified and seamless customer experience and incorporate AI-driven optimization features where appropriate (e.g., improving targeting, engagement, and performance).
* Develop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experiences for our customers including AI-supported journey decisioning, testing, and optimization to improve customer outcomes and reduce manual effort.
* Design and code responsive HTML email templates for effective communication with customers and partner with stakeholders.
* Collaborate with Marketing teams and other stakeholders to ensure timely execution of marketing communication across channels and help translate business goals into AI-enabled use cases.
* Develop and implement marketing automation processes to streamline repetitive tasks and improve overall efficiency including identifying BAU tasks suitable for AI-assisted automation (e.g., campaign QA support, journey monitoring, performance insights) in alignment with controls and governance.
Required qualifications, capabilities and skills
* Bachelor's degree in a relevant field (e.g., Information Systems, Information Technology, Computer Science).
* Proven experience working with Salesforce Marketing Cloud and Segment or CDP platforms.
* Expertise in utilizing Journey Builder to create seamless and engaging customer experiences.
* Strong experience in designing and coding responsive HTML email templates for optimal display across devices.
* Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.
* Working knowledge of Salesforce Marketing Cloud AI capabilities (e.g., Einstein features within SFMC) and how to apply them to improve personalization, targeting, and performance while adhering to governance, compliance, and brand standards.
* Abilit...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:51
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Elevate and drive innovation, data engineering solutions, and serve as a decision maker for Firmwide HR and Employee Experience data products.
As a Senior Lead Software Engineering at JPMorgan Chase within the Employee Platforms, Workforce Experience Technology (WxT) Data and Integrations team, you lead data engineering and drive impact within teams, technologies, and data product offerings across HR, Employee Experience, CAO and EP technology.
Utilize your in-depth engineering knowledge, coding and impact for data, analytics, applications, technical processes, and product management to lead multiple complex designs and initiatives making key decisions for your team, and a drive innovation and solution delivery.
Job responsibilities
* Provide hands on delivery of data pipeline and architecture solutions that can be leveraged across multiple businesses that are easily augmented, exchanged, rotated, etc.
* Be proficient in all aspects of the data production pipeline are driven by x-as-Code (extraction, transformation, reconciliation, data quality (business, technical), security).
* Bring trends in both test-driven and data-driven development building modular designs that can be auto-repeatable as frameworks to build a data production factory, minimizing ad hoc data generation.
* Transform traditional HR/EX into modern data product offerings that scales for business needs.
* Perform as a key member of data engineering scrum teams to achieve functional technology objectives.
while influencing peer leaders and senior stakeholders across the business, product, and data technology teams.
* Partner with Product and Architecture to make strategic decisions that influence teams' resources, budget, tactical operations, and the implementation of processes and procedures.
* Be accountable for SDLC, design patterns and upskilling engineers
* Uplift and modernize data platforms driving Stability, Timeliness, Completeness, Quality (TDQ/BDQ), Security, FinOps, Operational Excellence and Ease of consumption.
* Carry governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations.
* Advance and support the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills.
* Formal training or certification on software engineering concepts and 5+ years applied experience anticipate and solve complex technical items within your domain of expertise.
* Hands-on Data Engineering development, coding, AI-code tools and techniques, testing, automation
* Key Technical Skills: Databricks, DBX, PySpark, Spark, Terraform, Kafka, Python/Scala, Glue/EMR
* Experience with AI Developer Automation Tools and the use of BI Consumption tools such as: Sigma, Genie, Tableau
* Experience with Governance using Unity Catalogue and Data Access Governance with Immuta
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:47
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Connected Commerce - Proprietary Wallets team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance - Java / Spring Boot / Microservices / RestAPIs
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:42
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
* Six plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach thr...
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Type: Permanent Location: Greenwich, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Roseville, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:56:31
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Job Description
Job Title: Supervisor, Service Center
Job Summary:
This position coordinates the day-to-day operations of TForce Freight Service Centers.
This candidate analyzes operational data to understand productivity, service, and quality targets.
This position collaborates with the Service Center management team to develop action plans and improve service level results.
The Service Center Supervisor oversees staff within the department.
Job Responsibilities:
* Work with other managers to coordinate hiring and promotion decisions.
* Work with other managers to ensure adherence to labor agreements and address grievances.
* Participate in new hire orientation meetings and conduct safety and quality training.
* Determine employee training needs and provide feedback and support.
* Conduct performance evaluations and resolve individual and group performance issue.
* Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
* Coaches and develops others using career development processes and tools.
Job Requirements:
* U.S.
citizen or otherwise authorized to work in the U.S.
* High school diploma, GED, or international equivalent
* Strong communication skills
* Bachelor's Degree (or internationally comparable degree) - Preferred
* Previous dock operations experience - Preferred
* Supervisory experience in the transportation industry - Preferred
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Type: Permanent Location: Ocala, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-01 09:55:53
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Job Description
Job Title: Administrator, Service Center
Job Summary:
This position performs general office duties respective to the supported group, such as data manipulation, planning, auditing, inventory, customer support, operations support, etc.
This position works in a fast-paced warehouse environment.
The incumbent has an understanding of general warehouse and office procedures.
This position has the ability to communicate effectively, solve intermediate level problems, assist with basic research, and demonstrate effective time management skills.
This position provides excellent customer service by resolving problems and maintaining ongoing professional relationships with customers and vendors.
The candidate performs data entry and order processing, document scanning, shipment routing.
This position mainly follows procedures concerning overages, shortages, damages, claims, and the tracing of freight.
This position answers customer inquiries, processes paperwork and other tasks as assigned.
Job Responsibilities:
* Transfer information from order manifest into Edge system.
* Review invoices.
* Provide routine but varied clerical support to service center staff.
* Performs general office duties, i.e.
answering telephone, data entry, filing, etc.
* Prepares reports and presentations.
* Prepares and/or coordinates information for internal use and distribution.
* Performs various ad hoc tasks.
* Provides coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by business needs.
* Matches inbound freight with billing.
* Records and works overages, shortages, and refusals.
* Documents shorts and hazardous material alerts.
* Assists drivers with customer information.
* Provides assistance to customers.
* Performs dock work and operates a forklift as needed.
Job Requirements:
* US citizen or must be authorized to work in the U.S
* HS Diploma, GED, or international equivalent
* Minimum of six-months' office support experience
* Demonstrates ability to handle multiple tasks in a fast-paced environment under supervision with a high attention to detail
* Effective oral/written communication, problem solving, basic research, and time management skills
* Proficiency in Microsoft Office (Word, Excel, and Outlook)
* Accurate and rapid data entry
* Warehouse experience - Preferred
* Forklift experience - Preferred
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Type: Permanent Location: Scranton, US-PA
Salary / Rate: Not Specified
Posted: 2026-09-01 09:55:46
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Join Our Team as a Teller! At Central Willamette Credit Union, our core valuesRespect, Integrity, Ethics, Compassion, and Humorarent just words; they define how we serve our members and support each other every day.
Our mission is simple: to build stronger communities by making life easier for those we serve.
POSITION PURPOSE Under the general direction of the Branch Manager, this position delivers exceptional member service by performing teller transactions, identifying and referring cross-sell opportunities, and supporting branch administrative needs in alignment with the Credit Unions mission and philosophy.
This role offers a comprehensive benefits package that includes: 2 weeks' vacation in the first year, 3 weeks in the second year, and 4 weeks starting the third year.10 paid holidays each year.5 paid sick days annually.Medical, dental, and vision insurance effective the first of the month following your hire date.Eligible for a semi-annual incentive of 2.5 (5% yearly) of your annual salary based upon the achievement of our strategic organizational goals.
Upon completion of your 6th month of employment, youre eligible to enroll in Central Willamettes 401(k) program.
Central Willamette Credit Union will match your contributions dollar for dollar up to the first 3% of your gross salary, and 50% of the next 2% of your gross salary.
Monthly incentives! ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Cash Handling and Transactions 35% Process a variety of cash transactions, including accepting savings and loan payments, disbursing Line of Credit and Visa loan advances, and handling miscellaneous cash transactions.
This includes balancing the cash drawer daily and assisting with the vault and cash recycler balances.
Process ATM cash acceptance, night depository, and record end-of-day reports.Member Services and Account Maintenance 20% Provide routine information on Credit Union services and member accounts.
Open and close accounts as needed, handle internal recurring transfers, stop payment requests, wire transfers, ACH forms, and additional share accounts.Cross-Selling and Member Education 20% Promote and educate members on Credit Union products and services.
Meet targeted cross-sell goals per the incentive plan and guide members in selecting products to meet their needs.Operational Support 15% Complete daily branch operational tasks, including preparing checks for processing, ordering checks through the vendor, and handling month-end tasks as required.
Open and close the department efficiently each day.Compliance and Training 10% Adhere to all Credit Union policies, procedures, and state and federal regulations.
Participate in required training and assist colleagues in understanding procedures and practices to ensure compliance with CW values and Information Protection requirements.
QUALIFICATIONS Strong verbal and written communication skills.Proficiency in basic math with a high degree of accuracy.Good organizational and clerical skills; proficie...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2026-09-01 09:55:06
