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Description & Requirements
Maximus is hiring for the Bilingual Spanish Team Leader assists Call Center agents in responding to customer inquiries by answering questions and handling call escalations.
The Team Leader works with the Call Center Supervisors to monitor call volume and back-office work production.
They are also responsible for answering calls during peak times and providing nesting support for new hires during our Open Enrollment ramp-up.
This opportunity is open to New Jersey residents only.
This is a temporary position created for open enrollment.
The position will start in September and ending of this position is determined based on business need.
This is a Bring Your Own Device role, equipment will not be provided.
Operations Workstations and System Requirements:
- Personal Computer
- Desktop or laptop that runs any of the following operating systems (OS) Current release of Windows 10, MacOS 10.14 (or higher), or Linux (Ubuntu 18.04)PC Operating System
* Windows 10 or Mac OS 10.14 or higher (Mac OS Big Sur required for AWS)
* Maximus cannot accept tablet platforms (iPad, Chromebook, others) for Amazon Workspace (AWS) use as a BYOD device because the functionality of those platforms cannot be guaranteed and present problems/challenges for Maximus to support.
- PC Processor:
* Intel Core i5 or equivalent
- PC Memory:
* 4 GB RAM required
* 8 GB RAM preferred
- PC Hard Drive Storage:
* 64 GB required
* 128 GB SSD or 5400 RPM
* 256 GB preferred
- Internet:
* RJ-45 connection for wired network connection to router
* Modem with Cat5e or higher cable
* Download - 20 Mbps minimum - 50Mbps is recommended for shared internet family connectivity
* Upload - 5 Mbps minimum
* Attestation of speed is required
* Google test https://projectstream.google.com/speedtest and screenshot results
* Access www.speedtest.net and submit a screenshot of the results
* Maximus requires hardline connection via Ethernet cord.
Must verify hardwire connection.
No 5G/Cellular internet (T-mobile 5G home internet/Verizon 5G home internet)
* No mobile hotspots
* No public network usage (coffee shop, library, etc.)
- Headset:
* Required: USB Gen 2 connected plug and play headset supported by OS for bidirectional voice and video
* Wired with microphone (no Bluetooth, no Airpods, no wireless gaming headsets)
* Not Supported: Headset connected with 2.5mm or 3.5mm jack
* Genesys Diagnostic may be required :Tests sufficient audio quality to manage calls
* Voice over Internet Protocol telephony (VoIP)
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints,...
....Read more...
Type: Permanent Location: Lawrenceville, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:21
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Description & Requirements
Maximus is hiring a Clinical Assessment Coordinator to support our Outreach & Assessment team! This role will conduct in-person interviews and evaluations to determine the need for referrals to alternative services for individuals with special and complex needs.
They will identify what the person may require to live in the community, assessing their needs, strengths, abilities, preferences, and whether they can safely and successfully transition to community living.
This position requires up to 80% travel within Northern Cook/Lake County IL.
This position does not require clinical licensure.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requi...
....Read more...
Type: Permanent Location: Northbrook, US-IL
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:21
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Description & Requirements
Maximus is hiring for the Team Leader assists Call Center agents in responding to customer inquiries by answering questions and handling call escalations.
The Team Leader works with the Call Center Supervisors to monitor call volume and back-office work production.
They are also responsible for answering calls during peak times and providing nesting support for new hires during our Open Enrollment ramp-up.
This opportunity is open to New Jersey residents only.
This is a temporary position created for open enrollment.
The position will start in September and ending of this position is determined based on business need.
This is a Bring Your Own Device role, equipment will not be provided.
Operations Workstations and System Requirements:
- Personal Computer
- Desktop or laptop that runs any of the following operating systems (OS) Current release of Windows 10, MacOS 10.14 (or higher), or Linux (Ubuntu 18.04)PC Operating System
* Windows 10 or Mac OS 10.14 or higher (Mac OS Big Sur required for AWS)
* Maximus cannot accept tablet platforms (iPad, Chromebook, others) for Amazon Workspace (AWS) use as a BYOD device because the functionality of those platforms cannot be guaranteed and present problems/challenges for Maximus to support.
- PC Processor:
* Intel Core i5 or equivalent
- PC Memory:
* 4 GB RAM required
* 8 GB RAM preferred
- PC Hard Drive Storage:
* 64 GB required
* 128 GB SSD or 5400 RPM
* 256 GB preferred
- Internet:
* RJ-45 connection for wired network connection to router
* Modem with Cat5e or higher cable
* Download - 20 Mbps minimum - 50Mbps is recommended for shared internet family connectivity
* Upload - 5 Mbps minimum
* Attestation of speed is required
* Google test https://projectstream.google.com/speedtest and screenshot results
* Access www.speedtest.net and submit a screenshot of the results
* Maximus requires hardline connection via Ethernet cord.
Must verify hardwire connection.
No 5G/Cellular internet (T-mobile 5G home internet/Verizon 5G home internet)
* No mobile hotspots
* No public network usage (coffee shop, library, etc.)
- Headset:
* Required: USB Gen 2 connected plug and play headset supported by OS for bidirectional voice and video
* Wired with microphone (no Bluetooth, no Airpods, no wireless gaming headsets)
* Not Supported: Headset connected with 2.5mm or 3.5mm jack
* Genesys Diagnostic may be required :Tests sufficient audio quality to manage calls
* Voice over Internet Protocol telephony (VoIP)
Essential Duties and Responsibilities:
- Provide ongoing training, support and real time quality monitoring of Consumer Services Specialists to improve performance.
- Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures.
- Handle escalated calls, including complaints, from Consumer Ser...
....Read more...
Type: Permanent Location: Lawrenceville, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-05 08:43:19
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Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:34
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Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:32
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:31
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:30
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:29
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:28
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:26
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:25
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:24
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:23
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:22
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:22
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:21
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:20
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:19
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:18
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:17
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:16
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:15
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:14
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:12
-
Description & Requirements
For this vacancy you need to live locally to Oxfordshire or within a commutable distance.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You will be supporting the management of a team of coordinators that provide triage to people seeking weight management support.
As a team leader, you'll supervise, motivate, and manage team members daily.
Your excellent communication skills will make you the central point of contact for all team members.
Proactively ensuring smooth team operations and effective collaboration, you'll lead by example to achieve contract KPIs and positive outcomes for all our service users.
Salary range:
Non-London £26,500 - £32,000
Responsibilities
Coordination of service delivery by:
• Manage referral flow and ensure service users pathways are continuous across services
• Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement
• Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard
• Ensuring team and individuals have value and performance-based objectives that align to the performance requirements of the service.
• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance
• Conduct spot checks on calls to assess quality and identify training needs
• Set performance goals and targets for the team.
• Effectively manage own referral caseload as agreed by line manager and workload to ensure deadlines, KPI's are met in an effective manner
• Contribute to team organisation, planning and continuous improvement
• Manage holidays and absences, prioritising resource allocation for Referral Coordinators in line with contract need, staffing and KPI updates.
Ensure the service is embedded within and across the local networks and communities by:
• Developing positive relationships with internal stakeholders
• Establishing simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience
• Representing the service as required for and at meetings and training.
Responsible for high quality service delivery and achievement of performance through:
• Deploying a robust framework to review and assure team competency and skills in the delivery of health triage and referral services, including, but not limited to observa...
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Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-08-05 08:41:11
