-
Come join JPMorgan Private Client as an Client Experience Manager and manage a team of Specialists focused on providing our affluent client segment with an exceptional experience.
As the Client Experience Manager you'll lead a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates.
You will coach and develop a high performing team that is able to act as an extension of our Sr.
Private Client Banker team; provide concierge service to our clients, and assist with servicing needs.
You will collaborate with the Market Director to coach and mentor Relationship Managers and Client Experience Specialists, fostering their development and driving business results.
Job Responsibilities
* Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations.
* Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities.
* Work with your Market Director to manage team capability by aligning Client Experience Specialist team members to Sr.
Private Client Bankers, and solicit feedback to identify development opportunities.
* Seek opportunities to enhance processes and create efficiencies to deliver service to clients and internal partners.
* Utilize product and process knowledge to coach team members and quickly resolve client escalations.
* Build a strong network of collaborative partnerships across the Firm.
* Execute on business strategy initiatives with partners and Market Directors, including developing and delivering executive and external reporting and other communications.
* Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures.
* Responsible for recruiting, interviewing and making hiring decisions for the team.
Required Qualifications, Capabilities, and Skills
* A minimum of five years of financial services experience.
* Demonstrated experience delivering exceptional client service to an affluent client base.
* Demonstrated experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
Preferred Qualifications, Capabilities, and Skills
* A bachelor's degree
This role is located in Westerville, OH and will report in the office 5 days per week..
This role is eligible to participate in an incentive compensation plan that is paid on a quarterly basis.
More details about total compensation and benefits will be provided during the hiring process .
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification req...
....Read more...
Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:30:00
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:59
-
Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in Chase Travel team,you will play a pivotal role in shaping how customers' experience exploring and booking travel across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job Responsibilities
* Design and implement thorough research studies to uncover customer needs, preferences, and behaviors, driving product enhancements and innovation.
* Utilize advanced quantitative and qualitative methods to analyze and interpret data, transforming insights into actionable recommendations for improving user experience.
* Conduct surveys and interviews with users to collect information on their needs and desires, and develop user testing scenarios to refine products or features based on the findings.
* Promote a culture of continuous learning and knowledge sharing within the user experience design team.
* Stay informed about industry trends and advancements in user experience research methodologies, integrating innovative techniques to maintain a competitive advantage in the market.
* Create frameworks and artifacts that inspire and drive consensus and action across various business functions.
Required Qualifications, Capabilities, and Skills
* Over 5 years of experience or equivalent expertise in generative and evaluative user experience research, with a strong emphasis on both quantitative and qualitative research methods.
* Proven ability to employ diverse research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
* Demonstrated knowledge of advanced qualitative methods, with a track record of implementing findings that enhance product or feature design.
* Experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to drive customer-centric decision-making and inform product prioritization.
* Skilled in designing high-quality research studies with an iterative approach, capable of adapting study parameters to meet evolving product design needs.
* Proficient in connecting research insights across other business functions to maximize the impact of research efforts.
* Experience in leading large complex projects across multiple surfaces and journeys
Preferred Qu...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Apple Valley, US-MN
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:58
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Hernando, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Hernando, US-MS
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:58
-
Unlock your potential as a Client Associate at J.P.
Morgan Advisors, where you'll be at the heart of delivering exceptional wealth management services to ultra-high net worth clients.
Join our dynamic and growing team and take advantage of a unique opportunity to work closely with Financial Advisors, providing personalized solutions and building lasting relationships.
With a commitment to career growth and mobility, you'll have the chance to develop your skills in a fast-paced environment, supported by the global resources of one of the world's most respected financial firms.
Embrace the challenge of shaping the future of client service and make your mark by delivering high-quality support and innovative financial solutions.
As a Client Associate within the JPMorgan Advisors team, you will play a crucial role in assisting Financial Advisors and their clients, delivering a personalized and smooth wealth management experience.
Your contribution to a team that values strong relationships and exceptional client service will directly impact our clients' financial well-being through tailored solutions and professional advice.
Together, we will utilize the global resources of JPMorgan Wealth Management to meet our clients' distinct needs, fostering an environment of innovation and excellence.
Join us in making a substantial difference in our clients' lives and the wider community.
Job responsibilities:
* Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures.
* Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
* Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
* Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
* Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 18...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:57
-
The world-class Corporate Communications team at JPMorganChase is seeking an experienced public affairs communications professional to design media engagement strategies to advocate for U.S.
public policies that will grow the economy, promote free enterprise, and support the financial needs of consumers, businesses and communities.
As a Policy & Advocacy Media Relations Vice President within Corporate Communications you will be a part of the growing Policy and Advocacy Communications team in Washington, D.C., and work in partnership with the Global Government Relations team, including Federal Government Relations, State Government Relations, and Regulatory Affairs.
In addition, you will serve as an on-the-record spokesperson for the firm, and build and maintain relationships with media and other opinion shapers that cover financial services policy issues in the U.S.
You will also coordinate with trade associations that represent the industry's interests in Washington, D.C.
and in state houses across the U.S.
Job responsibilities
* Provide media engagement recommendations to support issue advocacy.
* Engage directly with press on and off the record.
* Cultivate meaningful relationships with a broad array of reporters, editors, opinion columnists, and producers across the evolving media landscape.
* Draft official, public-facing materials in response to key public policy issues.
* Identify opportunities in the media that allow us to share our story and shape key policy debates.
* Support messaging and content development to inform and engage elected officials, non-profit organizations and other issue-specific experts.
* Prepare senior executives for public appearances related to public policy.
* Track and analyze public conversations around issues to inform communications and advocacy strategy.
* Engage in crisis communications planning and response.
* Partner closely with functions across the firm to ensure alignment of messaging and strategy.
Required qualifications, capabilities, and skills:
* 7 plus years of experience in public affairs, issue advocacy, or political campaigns.
* Ability to develop creative pitches and effectively tell stories through the press.
* On-the-record experience managing high-profile policy debates in the press.
* Excellent crisis communications skills and ability to demonstrate leadership through chaos.
* Experience in providing counsel to senior executives or public-facing officials.
* Excellent writing skills and ability to develop talking points for internal and external audiences and exceptional interpersonal skills.
* Fluency across social media and alternative media channels with a proven ability to tap them to protect reputation and advocate for policy priorities.
* Well-developed strategy and planning skills and experience leading public positioning in the press; superior judgment, with ethics of the highest caliber...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:57
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:57
-
Join our dynamic team as a Client Service Associate and become a vital part of our mission to elevate client experiences.
As a Client Service Associate within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support to our clients.
Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs.
You will leverage your broad knowledge of banking principles and practices to make informed decisions that impact our team and departmental goals.
Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.
This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.
Job responsibilities
* Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.
* Protect both the client and the institution from potential financial and reputational damage.
* Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.
* Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.
* Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in a client service role within a financial institution.
* Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships.
* Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact.
* Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.
Preferred qualifications, capabilities, and skills
* Ability to analyze a process and recommend ways to improve quality, control, and efficiency.
* Drive continuous improvement initiatives for high-quality client experiences.
* Experience in client-facing roles working across multiple business areas and/or functions to deliver results.
* Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:56
-
Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers.
As a Senior Lead Cybersecurity Architect at JPMorganChase within the Consumer & Community Banking (CCB) Business Information Security Officer (BISO) area, you will develop high-quality cybersecurity solutions for AI systems, integrations, data, and platform products.
Your role will drive significant business impact through deep technical expertise and problem-solving methodologies, addressing diverse cybersecurity challenges across multiple technology domains.
Job responsibilities
* Guide the evaluation of current cybersecurity principles, processes, and controls, and lead the assessment of new technologies using existing standards and frameworks.
* Provide technical guidance and direction to support the business and its technical teams, contractors, and vendors.
* Collaborate with stakeholders and senior leaders to recommend business modifications during periods of vulnerability.
* Serve as a subject matter expert in cybersecurity architecture and threat modeling.
* Contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle.
* Influence peers and project decision-makers to consider the use and application of leading-edge technologies.
* Foster a team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 5+ years applied experience
* Hands-on experience delivering enterprise-level cybersecurity solutions and controls.
* Advanced proficiency in one or more programming languages or applications.
* In-depth knowledge of cybersecurity architecture, applications, and technical processes.
* Ability to tackle design and functionality problems independently.
* Practical cloud-native experience.
* Ability to evaluate current and emerging technologies to recommend the best solutions for future state architecture.
#CTC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a ...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:56
-
JPMorgan Chase & Co .
is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries, It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.
The J.P.
Morgan Wealth Management business is focused on helping investors achieve their long-term financial goals and comprised of the Chase wealth management business, J.P.
Morgan Securities and our digital investing platform.
As a Athlete Segment Events, Sponsorships, and Talent Management Vice President within J.P.
Morgan Wealth Management, you will lead the operational management and execution of our Athlete Event Programming and Talent Management initiatives.
In addition, you will work in close partnership with the segment leader, who retains overall strategic oversight and vision.
You will also be responsible for leading day-to-day activities, cultivating relationships with athlete talent and their agents, and delivering impactful events, thought leadership, and sponsorships that strengthen our brand and value proposition among athletes.
You will also collaborate closely with the segment leader to co-develop and refine the annual plan for athlete events, sponsorships, and talent initiatives, ensuring alignment with the overall vision and objectives.
Job responsibilities
* Evaluate and recommend which events, sponsorships, and partnerships to pursue or prioritize, providing rationale for selections and trade-offs; partner with the event content team to develop thought leadership for speaking engagements, and coordinate pre-, during-, and post-event materials to maximize audience engagement; manage sponsorships and partnerships that enhance the firm's presence in the athlete community.
* Take ownership of the allocated budget, building and managing a comprehensive plan that maximizes impact and meets strategic goals; work with internal partners across marketing, communications, content, PR, and the business to ensure all efforts are integrated and support the overall objectives.
* Evaluate program effectiveness and adjust plans as needed to optimize resource allocation and outcomes; oversee execution of all athlete-related programs, partners, and athlete agents, ensuring seamless coordination of activities, meetings, and schedules.
* Serve as the primary point of contact for athlete talent, their agents, PR representatives, and other stakeholders, facilitating communications and logistics; lead the planning and delivery of athlete-focused events, networking opportunities, and summits.
* Collaborate with legal and compliance teams on contract needs, and enforce/monitor policies related to talent usage; work with marketing, communications, and external partners to curate content and amplify the impact of managed programs.
* Ensure calls-to-action (CTAs) are directed to appropriate ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:56
-
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Develo...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:55
-
Are you ready to make a significant impact supporting top-tier clients in the payments industry? Join a newly formed team where your expertise will drive seamless client integrations and deliver best-in-class service.
As a subject matter expert, you'll work with highly strategic, visible clients and help shape the future of payment platforms.
This is your opportunity to build lasting relationships, solve complex challenges, and contribute to the success of our most valued clients.
If you thrive in a dynamic environment and are passionate about client satisfaction, we want to hear from you.
As a Technical Implementation Vice President within Client Onboarding & Service Technical Implementations, you will play a pivotal role in supporting our most strategic clients through complex payment platform integrations.
You will be part of a collaborative team dedicated to delivering exceptional service and ensuring long-term client retention.
Your technical expertise and consultative approach will help us maintain our reputation for excellence and innovation.
Together, we will drive successful outcomes and create value for our clients and our firm.
Job Responsibilities
* Serve as a subject matter expert on Stratus or Tandem Payment Platform for complex client integrations
* Manage the end-to-end certification process for assigned clients
* Deliver prompt, accurate, and high-quality technical support to top revenue-generating clients
* Build and maintain strong relationships with clients and internal partners
* Lead discussions and navigate sensitive topics with senior-level executives
* Participate in scheduled go-live activities, including outside standard business hours as needed
* Provide after-hours support for client emergencies related to certification and testing
* Collaborate with partner teams to evolve processes, metrics, and workflows
* Track and manage issues, ensuring effective communication with senior management
* Contribute to special projects supporting top-tier clients in Merchant Services
* Demonstrate ownership and drive issues to resolution with a client-focused mindset
Required qualifications, capabilities, and skills
* 5+ years of experience in the payments industry (Singapore requirement)
* Expertise in Stratus or Tandem Payment Platform
* Proven experience managing successful certifications for complex clients or projects
* Strong technical consulting, troubleshooting, and analytical skills
* Ability to comprehend complex client requirements and technical specifications
* Professional verbal and written communication skills with attention to detail
* Effective organizational skills, including prioritization and case documentation
* Ability to interact with all levels of management, including senior executives
* Proficiency with Microsoft Visio, PowerPoint, and Excel
Preferred qualifications, capabilities, and skills
* EMV...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:55
-
J.P.
Morgan Wealth Management (JPMWM) is focused on helping investors achieve their long-term financial goals and is comprised of the Chase Wealth Management business, J.P.
Morgan Advisors, J.P.
Morgan Self-Directed Investing (digital platform), J.P.
Morgan Investments Direct, and J.P.
Morgan Personal Advisors (our Remote Wealth Management offering).
The J.P.
Morgan Wealth Management business is undergoing significant growth initiatives with a key focus being the development of a remote advice and wealth management channel.
As an Associate on the National Branch Field Strategy and Execution team, you will play a key role in building the new business and integrating within the existing JPMWM infrastructure.
This role will contribute to giving the Field (leadership, advisors, etc.) the necessary operating models, tools, and resources needed to successfully provide a world class experience to our advisors the clients we serve.
Job Responsibilities:
* Lead training sessions and office hours for advisors and leadership; serve as a resource for National Branch advisors (Personal Advisors & Investments Direct).
* Support change management initiatives and facilitate the rollout of new products, processes, and technology to the field.
* Provide supplemental coaching to field teams, with an emphasis on onboarding new hires.
* Assist in the management and execution of firm-wide strategic initiatives.
* Consult on the definition of detailed processes and system requirements.
* Support Divisional and Regional Leadership with tactical tasks.
* Collaborate with Wealth Management Specialists and the broader Practice Management organization.
* Create and deliver compelling presentations for senior leadership and frontline advisors
* Create training materials
Required qualifications, skills, and capabilities:
* Bachelor's degree required.
* Minimum of 5 years in financial services, with a focus on wealth management and financial planning.
* Experience with internal Salesforce and advisory tools.
* Familiarity with end-to-end bank infrastructure, including advisors, client service, product, technology, and operations, with the ability to collaborate across these teams.
* Exceptional storytelling and presentation skills, both written and verbal.
* Team orientation, high energy level, positive thinker
* Flexibility and adaptability to operate effectively within a dynamic environment
* Project management experience
* Ability to analyze and prioritize alternative solutions to drive results
* Knowledge of internal products and services offered within National Branch
* Series 7 & 66
Preferred qualifications, skills, and capabilities:
* WMCP preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create eng...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:55
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Trust & Safety Client List Screening (CLS), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our stakeholders and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Contributes to strategic Market Expansion programs providing Product solutions to stakeholders for local regulatory requirements
* Delivers Product enhancements and controls to implement firm-wide standards updates
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or AML/BSA area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery, and requirements definition
* Developing knowledge of data analytics and data literacy
* Ability to communicate effectively and confidently with executive stakeholders
* Expertise with applications, controls or operational workflow used within the Client Screening Utility or similar global scale program
* Knowledge of Agile methodology, Scrum ceremonies, Confluence and Jira
* Highly Organized, ability to track multiple demand items and prioritize effectively
* Capable of thinking strategically, acting independently and adaptive to new ideas
* Advanced data visualization and presentation skills with proficiency in Microsoft Office suites
* Proficient with Microsoft Office Suite
Preferred qualifications, capabilities, and skills
* Expertise with applications, controls or operational workflow used within the Client Screening Utility or similar global scale program
* Familiar with SQL, Alteryx, and AWS Athena are preferred but not required
* Knowledge of Agile methodology, Scrum ceremonies,...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:54
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:53
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Webster, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:52
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Digital Onboarding, Commercial and Investment Bank, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core person, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Digital Onboarding team is responsible for building out a streamlined onboarding, KYC and client outreach platform and processes to reduce friction and time to market for payments products.
As the Payments - Digital Onboarding team, we are instrumental in digital experiences to support onboarding journeys for Payments clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with JP Morgan Chase.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Leads the execution of complex digital products, programs and initiatives which have impact across the enterprise
* Drives global product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements
* Works closely with the scrum team to drive requirements as the product owner
* Acts as a key participant in large-scale planning, defining the product roadmap based on business outcomes
* Makes decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
* Collaborates and consults strategically with peers, colleagues and mid-level to senior managers to resolve issues and achieve execution goals
* Operates as primary interface between business, tech, ops, risk, legal and compliance to drive digital onboarding and KYC solutions to internal and external clients
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent experti...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:52
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Webster, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:51
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:50
-
Lead the delivery of innovative lockbox solutions for federal public sector clients as a Product Delivery Vice President, driving process transformation and continuous value creation in a dynamic, client-focused environment.
As a Product Delivery Vice President in Public Sector Receivables, you will lead the delivery of a new lockbox program for a Federal Public Sector client, driving enhancements and optimizing product delivery to meet the unique needs of public sector clients.
You will leverage your expertise to transform delivery processes, foster innovation, and ensure continuous value creation for our government partners.
Job responsibilities
* Oversee the entire product delivery lifecycle, driving efficiency and cross-functional coordination from intake through performance reporting.
* Manage the change management framework, ensuring full compliance with JPMorgan Chase's risk, controls, and regulatory standards, particularly for federal contracts.
* Maintain oversight of program timelines and resources, proactively resolving issues and serving as the main contact for stakeholders and government clients.
* Lead financial forecasting and billing accuracy, analyze revenue trends, and implement pricing adjustments to optimize profitability.
* Build and nurture strong relationships with Public Sector clients, ensuring their needs are understood and addressed promptly.
* Collaborate with technology and operations teams to implement tools and systems that improve lockbox service delivery.
* Proactively manage risk and compliance across products, supporting audits, risk analysis, and due diligence efforts.
* Support business development activities, including RFP responses, pricing strategies, and proposal preparation.
Required qualifications, capabilities, and skills
* U.S.
citizenship or lawful permanent resident status required to support federal government contracts.
* 5+ years of experience delivering products, projects, or technology applications, in financial services or government programs.
* Proven track record in operational management and change readiness.
* Advanced knowledge of product development lifecycle, technical design, and data analytics.
* Exceptional communication and diplomacy skills to influence cross-functional teams and drive results.
* Ability to translate product vision into phased design requirements and execute successful market launches.
* Strong project management skills with a structured approach and ability to meet tight deadlines on complex deliverables.
* Demonstrated leadership across multiple cross-functional teams, including Product, Technology, Operations/Service, and Sales.
Required qualifications, capabilities, and skills
* Recognized thought leader in payments, receivables, or public sector financial services.
* Prior experience working with Public Sector clients, especially U.S.
Government agencies.
* Expe...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:50
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Consumer Bank's Deposits 2.0, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Develops and maintain strong relationships across multiple product areas on the path to delivering Deposit 2.0
* Seeks to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Excellent communication and interpersonal skills
* Proficient in JIRA
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or disc...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:49
-
Join Wholesale Know Your Customer (KYC) Operations as a Project Manager and spearhead transformative KYC initiatives that elevate operational excellence, ensure regulatory compliance, and modernize processes-driving our strategic vision forward with every project you lead.
As a Project Manager within Wholesale KYC Operations, you will lead and deliver KYC (Know Your Customer) transformation projects that drive operational excellence, regulatory compliance, and process modernization.
You will be responsible for managing project lifecycles, coordinating cross-functional teams, and ensuring successful execution of KYC transformation initiatives.
This role is pivotal in supporting the Wholesale KYC Operations agenda and advancing our strategic objectives.
Job Responsibilities:
* Manage end-to-end delivery of KYC transformation projects, including planning, execution, monitoring, and closure, ensuring alignment to business goals.
* Develop detailed project plans, define scope, set milestones, allocate resources, and track progress to ensure timely and successful project delivery.
* Partner with senior leadership and cross-functional teams to drive project outcomes, resolve issues, and communicate status updates.
* Champion a culture of innovation and change, encouraging adoption of new technologies and approaches to enhance KYC operations.
* Identify project risks and issues, develop mitigation strategies, and escalate as needed to ensure project objectives are met.
* Collaborate with business and technology teams to re-engineer KYC processes, implement best practices, and support continuous improvement initiatives.
* Ensure projects adhere to internal controls, governance standards, and audit-readiness requirements for KYC data and processes.
* Utilize data visualization and automation tools (e.g., Alteryx, Tableau) to monitor project metrics, generate insights, and support decision-making.
Required qualifications, skills and capabilities
* Minimum five years of project management experience in KYC, AML, or regulatory transformation projects.
* Strong organizational skills with the ability to manage multiple projects and competing priorities.
* Excellent written and verbal communication skills, with proven ability to develop senior level presentations.
* Demonstrated ability to work independently and escalate complex issues appropriately.
* Strong problem-solving skills and attention to detail.
* Experience with digital tools such as SharePoint, Tableau, and Alteryx.
* Knowledge of Know Your Customer, Anti-Money Laundering, or regulatory compliance processes
Preferred qualifications, skills and capabilities
* BA/BS degree or equivalent work experience in financial services.
* 5 - 10 years relevant experience in AML/KYC.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligibl...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-28 07:29:49
