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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-28 07:56:04
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-28 07:56:03
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-10-28 07:56:03
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-28 07:56:02
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-28 07:56:01
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-10-28 07:56:00
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-10-28 07:55:59
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-28 07:55:58
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Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-28 07:55:58
-
Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-28 07:55:57
-
Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-28 07:55:56
-
Description & Requirements
Maximus is seeking a Junior Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
This role is remote and requires the passing of the IRS MBI clearance process.
Essential Duties and Responsibilities:
- Develop, test, debug, implement, and document basic software programs.
- Assist in the research and analysis of existing systems and program requirements.
- Assist in resolving routine production support problems.
- Conduct routine quality assurance activities such as peer reviews.
Job-Specific Essential Duties and Responsibilities:
- Create, update, test, and maintain IBM ALC programs
- Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
- Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program
- Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Work with CSA's (Computer Systems Analysts) to define and resolve problems in running computer programs
Job-Specific Minimum Requirements:
- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.
- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.
- At least one (1) year of related experience
- Experience with IBM ALC programming language in a Z/OS environment
- Experience with IBM Job Control Language (JCL)
- Good verbal and written communication skills
- Demonstrated success in client support
- Ability to interface with all levels of management
- Excellent time management, scheduling and organizational skills
- Ability to work well independently or in a team setting
- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a strongly preferred); MBI clearance requires candidates must be a US Citizen or...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-28 07:55:53
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Description & Requirements
Maximus is looking to a hire a Configuration Manager.
This role is on-site, five days a week and requires an active TS/SCI security clearance.
This role is contingent upon contract award.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
* Work closely with program management, engineering, test & evaluation, cybersecurity and logistics in a fast pace DevSecOps environment.
* Creates, manages, and process product distributions of hardware and software platforms, beta releases, patches and documentation.
* Participates in configuration audits, and fielding activities of software products to ensure proper identification, control, and status accounting of the software baseline for each system.
* Performs software management, configuration management process and procedure audits, baseline identification, and preparation and control of product documentation.
* Supports prime vendor in developing and implementing hardware and software version control processes, policies, and procedures.
* Supports the Configuration Control Board (CCB), coordinates change requests (CR), and validates CR requests.
Job-Specific Minimum Requirements:
* 5 years of related experience.
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* BA/BS from an accredited college or university.
* Experience working in a DevSecOps environment or working with Agile Development Methodology such as SAFe.
* Hands-on proficiency with Jira and Confluence.
#techjobs #clearance
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Acco...
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Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-28 07:54:11
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Description & Requirements
We are seeking an Information Systems Security Officer to join our team to assist the ISSMs in meeting their duties and responsibilities.
This role is on-site, five days a week and requires an active TS/SCI security clearance.
This role is contingent upon contract award.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS057, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
* Implement and enforce all DoD Information Systems and Platform IT system cybersecurity policies and procedures, as defined by cybersecurity-related documentation.
* Ensure that all users have the requisite security clearances and access authorization, and are aware of their cybersecurity responsibilities for DoD IS and PIT systems under their purview before being granted access to those systems.
* In coordination with the ISSM, initiate protective or corrective measures when a cybersecurity incident or vulnerability is discovered and ensure that a process is in place for authorized users to report all cybersecurity-related events and potential threats and vulnerabilities to the ISSO.
* Ensure that all DoD IS cybersecurity-related documentation is current and accessible to properly authorized individuals.
* Review reports from static code analysis, Pen Testing, and Scanning Results.
* Review network, data flow, org charts, etc...for potential vulnerabilities related to processes or personnel.
Job-Specific Minimum Requirements:
* Candidates must have an active TS/SCI Security Clearance.
* BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an accredited college or university.
* 5 years' experience in executing "life cycle" Information Assurance / Cybersecurity.
* 5 years of progressively complex experience in the development, integration, and implementation of cyber security and program protection standards for networking, computers, and custom application development.
* Candidates must hold an appropriate Information Assurance (IA) baseline certification that aligns with their position category, specialty, and level, in accordance with DoD 8570.01-M (IA Workforce Improvement Program, Appendix 1), DoD Manual 8140.03 (Cyberspace Workforce Qualification and Management Program), DFARS 252.239-7001 (IA Contractor Training and Certification), and AR 25-2 (Army Cybersecurity).
Preferred Skills and Qualifications:
* Candidates possessing advanced certifications to meet Information Assurance Technical Level 3 certifications: (CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP).
will be given preference.
* Thorough knowledge of NIST 800 series Special Publications, Federal Information Processing Standards (FIPS) and other relevant federal and DoD cybersecurity regulations.
* Experience in creating and maintaining security configuration baselines for Windows and Linux ...
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Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-28 07:54:09
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Description & Requirements
We are seeking a Senior Information Systems Security Officer to join our team to assist the ISSMs in meeting their duties and responsibilities.
This role is on-site, five days a week and requires an active TS/SCI security clearance.
This role is contingent upon contract award.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS058, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
* Implement and enforce all DoD Information Systems and Platform IT system cybersecurity policies and procedures, as defined by cybersecurity-related documentation.
* Ensure that all users have the requisite security clearances and access authorization, and are aware of their cybersecurity responsibilities for DoD IS and PIT systems under their purview before being granted access to those systems.
* In coordination with the ISSM, initiate protective or corrective measures when a cybersecurity incident or vulnerability is discovered and ensure that a process is in place for authorized users to report all cybersecurity-related events and potential threats and vulnerabilities to the ISSO.
* Ensure that all DoD IS cybersecurity-related documentation is current and accessible to properly authorized individuals.
* Review reports from static code analysis, Pen Testing, and Scanning Results.
* Review network, data flow, org charts and etc...for potential vulnerabilities related to processes or personnel.
Job-Specific Minimum Requirements:
* Active TS/SCI security clearance.
* BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an accredited college or university.
* 7 years' experience in executing "life cycle" Information Assurance / Cybersecurity.
* 7 years of progressively complex experience in the development, integration, and implementation of cyber security and program protection standards for networking, computers, and custom application development.
* Must live within a commutable distance to Hanover, MD.
* Candidates must hold an appropriate Information Assurance (IA) baseline certification that aligns with their position category, specialty, and level, in accordance with DoD 8570.01-M (IA Workforce Improvement Program, Appendix 1), DoD Manual 8140.03 (Cyberspace Workforce Qualification and Management Program), DFARS 252.239-7001 (IA Contractor Training and Certification), and AR 25-2 (Army Cybersecurity).
Preferred Skills and Qualifications:
* Candidates possessing advanced certifications to meet Information Assurance Technical Level 3 certifications: (CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP).
will be given preference.
* Thorough knowledge of NIST 800 series Special Publications, Federal Information Processing Standards (FIPS) and other relevant federal and DoD cybersecurity regulations.
* Experience in creating and maintaining security...
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Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-28 07:54:08
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Description & Requirements
The Wisconsin FoodShare Employment and Training (FSET) program is hiring a Case Manager, you'll play a pivotal role in providing one-on-one guidance, building individualized plans, and connecting individuals to valuable resources to promote self-sufficiency.
If you're passionate about empowering others and thrive in a collaborative environment, this is your chance to make a meaningful impact in the Milwaukee community while growing your career with Maximus!
Passing an assessment is a prerequisite for this position.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Ident...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-28 07:54:07
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Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor.
This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This is a Seasonal On-Site position at the Maximus Lawrence KS location.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Service Representative I question
• Continually look for and suggest process improvements, which will benefit GDIT and our customers (internal and external)
• Make process improvement suggestions to the Customer Service Supervisor
• The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics:
- Call Handling (accepting transfers from Customer Service Representative I)
- Escalations to the Customer Service Supervisor
- Submitting improvement s...
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Type: Permanent Location: Lawrence, US-KS
Salary / Rate: Not Specified
Posted: 2025-10-28 07:54:06
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Description & Requirements
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers.
The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties.
The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative I reports directly to the Customer Service Supervisor.
This is an entry level position responsible for disseminating general OPM Healthcare enrollment information.
Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.
The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
This is a Seasonal On-Site position at the Maximus Lawrence KS location.
*Duration of this position is approximately 6-8 weeks must be available to work from October to December
*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST.
Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays and possibly on Veterans Day as well as on at least two other specific dates in December.
You must reside within 75 miles from the Maximus Lawrence Kansas location.
You must be able to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional manner
• Follow established and documented policies and standard operating procedures such as filling out timesheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
• Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
• Assist caller with locating information needed to make their healthcare plan decision
• Refer calls to other agencies as specified in the training and work instruction documents
• Maintain up-to-date knowledge of OPM regulations and policies as they apply
• Report problems that occur via the online system so they can be addressed by the appropriate parties
• Respond to teleph...
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Type: Permanent Location: Lawrence, US-KS
Salary / Rate: Not Specified
Posted: 2025-10-28 07:54:03
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This is a home based position.
Candidates must be living in the United Kingdom (UK) with the right to work in the UK to be considered.
This role involves working late shifts between the hours of 12-10pm, including weekends and bank holidays on a rota basis.
Shift times are a mixture of 12-8pm, 1-9pm and 2-10pm.
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be required to:
* To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors
* To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS
* To ensure departmental KPI's are being achieved whilst adhering to SLAs
* To undertake 121's, meetings, appraisals and to comply with HR procedures in accordance with company policy
* To ensure adequate resources are available to meet customer and contract needs
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, other Team Leaders, team members, Contract Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Ensuring the office is adequately prepared and organised for the arrival of employees and any v...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:27
-
Description & Requirements
Maximus is seeking a Registered Nurse, Clinical Assessor to join our growing team.
As a Nurse Assessor, you will conduct person-centered assessments in accordance with contract directives, company processes, and contract requirements.
You'll evaluate individuals in their homes, group homes, and care facilities to determine Long Term Care needs and appropriate placement options.
This position requires the ability to commute within and cover Cumberland County.
About the program: Maximus has been contracted to partner with the State of Maine's Department of Health and Human Services, through the Office of Aging and Disability (OADS), as manager of its Statewide Assessing Services.
This single Assessing Services Agency (ASA) Program will encompass a series of programs, including Long Term Care (LTC), ABI, ORC, ICF/IDD, GPU.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent req...
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Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:22
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This is a home based position.
Candidates must be living in the United Kingdom (UK) with the right to work in the UK to be considered.
This role involves working late shifts between the hours of 12-10pm, including weekends and bank holidays on a rota basis.
Shift times are a mixture of 12-8pm, 1-9pm and 2-10pm.
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be required to:
* To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors
* To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS
* To ensure departmental KPI's are being achieved whilst adhering to SLAs
* To undertake 121's, meetings, appraisals and to comply with HR procedures in accordance with company policy
* To ensure adequate resources are available to meet customer and contract needs
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, other Team Leaders, team members, Contract Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Ensuring the office is adequately prepared and organised for the arrival of employees and any v...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:22
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This is a home based position.
Candidates must be living in the United Kingdom (UK) with the right to work in the UK to be considered.
This role involves working late shifts between the hours of 12-10pm, including weekends and bank holidays on a rota basis.
Shift times are a mixture of 12-8pm, 1-9pm and 2-10pm.
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be required to:
* To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors
* To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS
* To ensure departmental KPI's are being achieved whilst adhering to SLAs
* To undertake 121's, meetings, appraisals and to comply with HR procedures in accordance with company policy
* To ensure adequate resources are available to meet customer and contract needs
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, other Team Leaders, team members, Contract Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Ensuring the office is adequately prepared and organised for the arrival of employees and any v...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:21
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This is a home based position.
Candidates must be living in the United Kingdom (UK) with the right to work in the UK to be considered.
This role involves working late shifts between the hours of 12-10pm, including weekends and bank holidays on a rota basis.
Shift times are a mixture of 12-8pm, 1-9pm and 2-10pm.
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be required to:
* To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors
* To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS
* To ensure departmental KPI's are being achieved whilst adhering to SLAs
* To undertake 121's, meetings, appraisals and to comply with HR procedures in accordance with company policy
* To ensure adequate resources are available to meet customer and contract needs
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, other Team Leaders, team members, Contract Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Ensuring the office is adequately prepared and organised for the arrival of employees and any v...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:20
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This is a home based position.
Candidates must be living in the United Kingdom (UK) with the right to work in the UK to be considered.
This role involves working late shifts between the hours of 12-10pm, including weekends and bank holidays on a rota basis.
Shift times are a mixture of 12-8pm, 1-9pm and 2-10pm.
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be required to:
* To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors
* To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS
* To ensure departmental KPI's are being achieved whilst adhering to SLAs
* To undertake 121's, meetings, appraisals and to comply with HR procedures in accordance with company policy
* To ensure adequate resources are available to meet customer and contract needs
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, other Team Leaders, team members, Contract Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Ensuring the office is adequately prepared and organised for the arrival of employees and any v...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:19
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This is a home based position.
Candidates must be living in the United Kingdom (UK) with the right to work in the UK to be considered.
This role involves working late shifts between the hours of 12-10pm, including weekends and bank holidays on a rota basis.
Shift times are a mixture of 12-8pm, 1-9pm and 2-10pm.
As a Team Leader you will operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be required to:
* To provide a high level of customer service, assisting with customer enquiries and complaints, whilst also overseeing a team of customer service advisors
* To coach, develop and motivate the team and monitor their performance on a daily, weekly and monthly basis to ensure all personal targets are being achieved in accordance with QMS
* To ensure departmental KPI's are being achieved whilst adhering to SLAs
* To undertake 121's, meetings, appraisals and to comply with HR procedures in accordance with company policy
* To ensure adequate resources are available to meet customer and contract needs
* Setting and meeting performance targets for speed, efficiency, sales and quality
* Managing the daily running of your team within a busy contact centre environment
* The delivery of an inbound and outbound service as and when required, with a view to maintaining compliant service delivery
* Liaising with Supervisors, other Team Leaders, team members, Contract Managers, external customers and other colleagues to gather information and resolve issues
* Following the Quality Management System, to improve quality and minimise errors
* Reviewing the performance of staff, identifying training needs and planning training sessions
* Handling complex customer complaints or enquiries
* Organising staffing, including shift patterns and the planning the number of employees required to meet demand
* Improving performance by raising efficiency
* Managing compliance to HR policies for contact centre staff
* Ensuring the office is adequately prepared and organised for the arrival of employees and any v...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-10-28 07:52:18
