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The End User Computing Engineer will support, manage and oversee the day-to-day operations of Goodwill's end-user computing environment consisting of desktop, mobile devices, printers, POS devices and peripherals across the enterprise.
RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and IT infrastructure environment.
Implements, revises, and sustains policies, procedures and programs.
Typically works on projects and initiatives that span 3 - 12 months.
The End User Computing Engineer will support, manage and oversee the day-to-day operations of Goodwill's end-user computing environment consisting of desktop, mobile devices, printers, POS devices and peripherals across the enterprise.
The desktop engineer also accepts ownership for various projects and implements initiative and assists in the design and planning of POS projects, while providing tier two/three support for other engineers and support team members.
PRINCIPAL DUTIES:
1.
Provides strategic, innovative and cost-effective solutions to increase efficiency, reliability, and integration of our EUC services and operations.
2.
Develops lifecycle and asset management processes.
3.
Develops strategic management processes, including new application and upgrade evaluations.
4.
Tests new or enhanced applications including systems enhancements and provides feedback.
5.
Deployment of Windows using Microsoft Autopilot.
6.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
May serve as a team member or subject matter expert on formal projects or within the department.
Effectively engages in change affecting her/him, communicating appropriately with supervisor.
Follows through on learning, skill building, and practice necessary to adapt to change.
7.
Problem Solving: Light supervision; works independently.
Periodic review of work by manager or senior coworker.
Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
8.
Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
9.
Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
10.
Complete all other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Associate's degree or equivalent experience and 3-4 years experience.
2.
Excellent customer service skills.
3.
Experience with Active Directory
4.
Proven ability to provision and troubleshoot O365 accounts.
5.
Basic network troubleshooting skills.
6.
Experience in Windows Autopilot services setup and deployment.
7.
Deep knowledge in Software packaging and distribution using SCCM.
8.
Must have reliable transportation, a valid driver's license and proof of vehicle insurance, as this position may require some trave...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:59
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The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations.
Motivates the team to ensure that customer satisfaction and production standards are being met to achieve established revenue goals.
Drives a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.
RESPONSIBILITY LEVEL:
Understand and abides by policies, procedures and programs.
Typically works on projects and tasks that span 1 day - 3 months.
PRINCIPAL DUTIES:
1.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities.
Follows through on learning, skill building, and practice necessary to adapt to change.
2.
Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworkers.
Work that exceeds routine comes with detailed instructions.
3.
Technical Skill: Basic knowledge of discipline's procedures and methods.
Understands and applies the fundamentals of customer service.
Able to respond to routine requests.
4.
Community Engagement: Serves as an ambassador for Goodwill in the wider community.
Participates in volunteer opportunities as schedule and interest permit.
5.
Maximize the value of all donated goods and maintain production and store environment standards.
6.
Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
7.
Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team.
Oversee that there is adequate coverage at POS and in donations.
8.
Assist with hiring process of associates; complete phone screens and training as needed.
9.
Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
10.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
11.
Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.
12.
Accurately complete data entry of required reports on time.
Share with leadership insight or concerns found in report data or other documentation.
13.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
14.
Plan and organize work assignments to increase customer service and protect assets.
15.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Two years of supervisory experience preferred.
2.
Ability to complete and retain forklift certification.
3.
Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled.
Additional nights and weekend shifts may be required to meet business needs.
4.
Must have working phone that allows for...
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Type: Permanent Location: Palatine, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:56
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The Store Manager is responsible for the success of store and donation center operations.
This position is accountable for the achievement of sales and revenue goals, customer and donor growth, while serving as a community partner to promote an engaging customer experience.
RESPONSIBILITY LEVEL:
Implements strategy for daily store and donation operations for assigned store.
Oversees daily operations, direct staff and ensures implementation of departmental policies, procedures and programs.
Maintains operating budget and manages expenses.
Communicates budgetary performance.
Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs.
PRINCIPAL DUTIES:
1.
Leading and Developing Talent: Manages departmental structure, development and training of staff.
Actively networks and sources for positions within the team.
2.
Project and Change Management: Plans and manages projects of low to moderate complexity related to departmental function.
Manages change with direct reports and participates in the leadership coalition that supports the change.
3.
Community Engagement: Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.
4.
Optimize process work flow, inventory management and work schedules to maximizing output of sales and production team.
5.
Accountable for achievement of established customer and donor service goals.
6.
Maintain store environment, staffing and production quality and volume to sufficiently service customers and reach revenue and margin goals.
Maintain store presentation standards in accordance with Store Environment guidelines.
7.
Comfortably operates, troubleshoots and has the ability to train others on all processes, equipment and customer service, increasing the effectiveness to monitor compliance and productivity.
8.
Supervise completion of safety audits with follow up on outstanding items, consumer product safety compliance and support incident rate targets.
9.
Calculate accurate projection figures to achieve goals from budgets or other report data.
Responsible for timeliness and accuracy of all required reports.
10.
Anticipate business needs and proactively solves problems.
11.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Associates Degree or experience equivalency, and a minimum of 3 years' managerial experience
2.
Forklift certification, if required at site.
3.
Work varied schedule and flexible hours; a minimum of one closing shifts per week and every other weekend as scheduled.
Additional nights and weekend shifts to meet business needs.
4.
Proficient in Windows-based PC and Microsoft Office.
LEADERSHIP COMPETENCIES:
1.
Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals.
Applies insights and industry trends to drive critical initiatives.
Helps others understand their contributions...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:53
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The Retail Supervisor is responsible for assisting with supervision and assisting with the store and donation center operations.
Motivates the team to ensure that customer satisfaction and production standards are being met to achieve established revenue goals.
Drives a positive customer experience by supporting merchandising efforts and coaching engaging customer interactions.
RESPONSIBILITY LEVEL:
Understand and abides by policies, procedures, and programs.
Typically works on projects and tasks that span 1 day - 3 months.
PRINCIPAL DUTIES:
1.
Maximize the value of all donated goods and maintain production and store environment standards.
2.
Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise.
3.
Support the training and coaching of all employees to reach their potential as a highly productive and collaborative members of the team.
Oversee that there is adequate coverage at POS and in donations.
4.
Assist with hiring process of associates; complete phone screens and training as needed.
5.
Function as a service experience leader (SEL); operate register, assign tills, maintain efficient customer flow, sales staff productivity and proper cash controls.
6.
Maintain a safe and orderly work environment; ensure employees operate equipment safely and follow safe work practices.
7.
Work with Store Management to conduct apprehensions following established loss prevention policies and procedures.
8.
Accurately complete data entry of required reports on time.
Share with leadership insight or concerns found in report data or other documentation.
9.
Consistently communicate and implement policies and procedures, reporting concerns to leadership.
10.
Plan and organize work assignments to increase customer service and protect assets.
11.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
Follows through on learning, skill building, and practice necessary to adapt to change.
12.
Problem Solving: General supervision, with work regularly reviewed by manager or senior coworker.
Uses technical skills and knowledge to manage day-to-day tasks.
13.
Technical Skill: Practical, working knowledge of tasks, responsibilities, policies and procedures.
Able to learn and apply new concepts.
14.
Community Engagement: Serves as an ambassador for Goodwill in the wider community.
Participates in volunteer opportunities as schedule and interest permit.
15.
Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1.
Two years of college education or experience equivalency.
2.
Ability to complete and retain forklift certification.
3.
Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled.
Additional nights and weekend shifts may be required to meet business needs.
4.
Must have working phone that allows for communication accessibi...
....Read more...
Type: Permanent Location: St Charles, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:53
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RESPONSIBILITY LEVEL:
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while maintaining brand standards.
This role includes managing Softline's, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
The CEM will ensure that all merchandise, including PGFR, adheres to company brand guidelines and meets customer expectations.
Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs.
Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.
Typically works on projects and initiatives that span 12 months 2 years.
PRINCIPAL DUTIES:
1.
Focus on store productivity goals while maximizing the value of all donations to achieve budgeted sales and margin through brand standards.
2.
Oversees Purchased Goods for Resale (PGFR), seasonal sets, and merchandise on sales floor, ensuring adherence to company brand standards.
3.
Oversee product rotation for Softline goods to ensure a continuous flow of new merchandise, aligned with seasonal sets and overall product availability.
4.
Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage.
Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.
5.
Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Monitor the sales floor as needed.
6.
Accurately enter report data on time and monitor team s accuracy of data entry and timeliness, providing coaching if necessary.
7.
Analyze report data and other relevant documentation to identify trends and areas for improvement, providing actionable insights to store leadership.
8.
Consistently communicate and implement policies and procedures, following up with any team concerns to ensure clarity and adherence.
9.
Regularly monitor the sales floor to ensure compliance with operational standards and safety guidelines, maintaining a clean, organized, and customer-friendly environment.
10.
Recognize individual employee strengths and delegate challenging work assignments to enhance employee satisfaction, development, and overall productivity.
11.
Leading and Developing Talent: May partner with coworkers to advance their development.
12.
Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects.
Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities.
Engages effectively in...
....Read more...
Type: Permanent Location: West Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:52
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RESPONSIBILITY LEVEL:
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and development, driving store productivity, and ensuring sales and margin targets are met.
This role includes managing back-of-house operations and the hardlines section on the sales floor.
Additionally, the EEM handles communication channels (such as binders and boards), conducts career path check-ins, and ensures compliance with online training programs.
Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs.
Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.
Typically works on projects and initiatives that span 12 months 2 years.
PRINCIPAL DUTIES:
1.
Focus on individual and store production goals while maximizing the value of all donations through sustainable practices and secondary market efforts to achieve budgeted sales and margin.
Provide coaching to employees on their progress as needed.
2.
Manages the hiring and onboarding process for new hires.
Regularly assesses new employees and conducts check-ins for progress and readiness.
3.
Oversees hardline product rotation to ensure a continuous flow of new merchandise and overall product availability.
4.
Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage.
Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.
5.
Oversee the process to ensure all employees complete and comply with online training requirements.
Monitor and support employee performance, providing feedback and development opportunities.
6.
Accurately enter report data on time and monitor team s accuracy of data entry and timeliness, providing coaching if necessary.
7.
Analyze report data and other relevant documentation to identify trends and areas for improvement, providing actionable insights to store leadership.
8.
Consistently communicate and implement policies and procedures, addressing any concerns from the team.
Manage communication channels, including communication binders and boards to keep employees informed.
9.
Regularly monitor the sales floor to ensure compliance with operational standards and safety guidelines, maintaining a clean, organized, and customer-friendly environment.
10.
Recognize individual employee strengths and delegate challenging work assignments to enhance employee satisfaction, development, and overall productivity.
11.
Leading and Developing Talent: May partner with coworkers to advance their development.
12.
Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects.
Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities.
Engag...
....Read more...
Type: Permanent Location: Arlington Heights, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:51
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Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Naperville, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:50
-
RESPONSIBILITY LEVEL:
The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while maintaining brand standards.
This role includes managing Softline's, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
The CEM will ensure that all merchandise, including PGFR, adheres to company brand guidelines and meets customer expectations.
Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs.
Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.
Typically works on projects and initiatives that span 12 months 2 years.
PRINCIPAL DUTIES:
1.
Focus on store productivity goals while maximizing the value of all donations to achieve budgeted sales and margin through brand standards.
2.
Oversees Purchased Goods for Resale (PGFR), seasonal sets, and merchandise on sales floor, ensuring adherence to company brand standards.
3.
Oversee product rotation for Softline goods to ensure a continuous flow of new merchandise, aligned with seasonal sets and overall product availability.
4.
Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage.
Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.
5.
Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Monitor the sales floor as needed.
6.
Accurately enter report data on time and monitor team s accuracy of data entry and timeliness, providing coaching if necessary.
7.
Analyze report data and other relevant documentation to identify trends and areas for improvement, providing actionable insights to store leadership.
8.
Consistently communicate and implement policies and procedures, following up with any team concerns to ensure clarity and adherence.
9.
Regularly monitor the sales floor to ensure compliance with operational standards and safety guidelines, maintaining a clean, organized, and customer-friendly environment.
10.
Recognize individual employee strengths and delegate challenging work assignments to enhance employee satisfaction, development, and overall productivity.
11.
Leading and Developing Talent: May partner with coworkers to advance their development.
12.
Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects.
Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities.
Engages effectively in...
....Read more...
Type: Permanent Location: Delavan, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:44
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Glendale Heights, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:42
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Bartlett, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:42
-
The Mission Case Worker support Case Managers with resource coordination: initiate referrals, confirm eligibility requirements, support appointment scheduling, and complete follow-up to confirm resource connection.
RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and Mission Services.
Sustains policies, procedures and programs.
Typically works on projects and tasks that span 3 - 12 months.
PRINCIPAL DUTIES:
1.
Support Case Managers with resource coordination: initiate referrals, confirm eligibility requirements, support appointment scheduling, and complete follow-up to confirm resource connection.
2.
Conduct needs screening and gather information to support appropriate resource matching; identify access barriers (documentation, transportation, scheduling) and help service seekers navigate next steps
3.
Maintain and continuously update a resource catalog and partner contacts; share updates with the team.
4.
Coordinate supportive services processing (as applicable): collect required documentation, communicate with vendors/providers, track distribution (e.g., vouchers), and gather invoices/receipts for approval and audit readiness.
5.
Track referral status and service seeker follow-through; identify patterns or recurring barriers and communicate to Case Managers/Program Manager for plan adjustments.
6.
Provide customer support to service seekers by answering questions, explaining processes, coordinating reminders and meeting logistics, and appropriately escalating complex needs to the Case Manager or other designated team members.
7.
Meet with service seekers through a combination as required by the program model (eg.,in-person/virtual/community-based meetings), primarily for resource connection and follow-up
8.
Document service seekers contacts, referrals, supportive services, and outcomes accurately and on time in required systems; maintain confidentiality and data integrity.
9.
Participate in staff training, team meetings, and continuous improvement activities; contribute operational insights on resource flow and partner performance.
10.
Maintain flexible scheduling when needed for service seekers engagement, consistent with program practices.
11.
Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
Periodically serves as a team member or subject matter expert on formal or department projects.
Effectively engages in change affecting her/him, communicating appropriately with supervisor.
Follows through on learning, skill building, and practice necessary to adapt to change.
12.
Problem Solving: General supervision, regular review of work by manager or senior coworker.
May be paired with senior team member for development purposes.
Uses skills to solve problems of routine complexity; able to identify root cause, interpret data, and resolve issues.
13.
Technical Skills: Fundamental knowledge of profession...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:41
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Westchester, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:40
-
Job Description: NDT Technician
EXO Inc.
has been protecting public infrastructure across the U.S.
since 2009.
Without consistent maintenance and quality assurance, critical assets face a growing risk of failure over time.
EXO delivers engineering, inspection, and remediation services for lighting poles, transmission towers, and other infrastructure exposed to ongoing wear from usage, aging, and environmental conditions.
With deep expertise in vertical infrastructure, EXO builds on years of engineering design and fabrication experience across utilities, telecom, transportation, and retail sectors.
This foundation supports a comprehensive inspection and asset management approach that addresses both new installations and aging structures requiring immediate attention.
Recognizing that full replacement is often impractical due to cost and safety constraints, EXO developed its “Ex-Tend” approach to manage assets throughout their entire life cycle.
From initial quality assurance to ongoing inspection and targeted repairs, this method is designed to extend service life and improve reliability.
Supported by data-driven insights, EXO helps clients monitor asset conditions and make informed, strategic decisions.
Position Overview: The NDT Technician is responsible for the inspection of materials, structures, and assets by using non-destructive testing techniques to examine structures for flaws and structural weaknesses.
Doing so ensures compliance with safety standards, structural integrity, and overall quality.
This role involves comprehensive assessments, documentation, and reporting of findings to maintain the reliability and safety of utility pole networks.
Key Responsibilities:
1.
Inspection Protocol: Execute detailed inspections of structures and utility poles based on established safety guidelines, industry standards, and company protocols.
2.
Structural Assessment: Evaluate the structural integrity, examining for signs of Corrosion, cracks, flaws, and other imperfections, calibration of equipment, and interpret results with respect to applicable codes, standards, and specifications.
3.
Safety Compliance: Ensure compliance with safety regulations, identifying potential hazards and recommending necessary actions for repair or replacement.
4.
Reporting: Accurately record inspection information into data collection application including taking pictures and attaching required information while outlining inspection results, highlighting critical issues, and providing recommendations for corrective measures.
5.
Collaboration: Liaise with relevant stakeholders to communicate inspection outcomes and support the implementation of recommended actions.
6.
Continuous Improvement: Contribute insights for the enhancement of inspection procedures, tools, or methodologies to optimize efficiency and accuracy.
Qualifications and Requirements:
* High school diploma or equivalent; additional vocational training or experience in a related field ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: 38.5
Posted: 2026-07-25 10:26:34
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: Joliet, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:34
-
Job Description: NDT Technician
EXO Inc.
has been protecting public infrastructure across the U.S.
since 2009.
Without consistent maintenance and quality assurance, critical assets face a growing risk of failure over time.
EXO delivers engineering, inspection, and remediation services for lighting poles, transmission towers, and other infrastructure exposed to ongoing wear from usage, aging, and environmental conditions.
With deep expertise in vertical infrastructure, EXO builds on years of engineering design and fabrication experience across utilities, telecom, transportation, and retail sectors.
This foundation supports a comprehensive inspection and asset management approach that addresses both new installations and aging structures requiring immediate attention.
Recognizing that full replacement is often impractical due to cost and safety constraints, EXO developed its “Ex-Tend” approach to manage assets throughout their entire life cycle.
From initial quality assurance to ongoing inspection and targeted repairs, this method is designed to extend service life and improve reliability.
Supported by data-driven insights, EXO helps clients monitor asset conditions and make informed, strategic decisions.
Position Overview: The NDT Technician is responsible for the inspection of materials, structures, and assets by using non-destructive testing techniques to examine structures for flaws and structural weaknesses.
Doing so ensures compliance with safety standards, structural integrity, and overall quality.
This role involves comprehensive assessments, documentation, and reporting of findings to maintain the reliability and safety of utility pole networks.
Key Responsibilities:
1.
Inspection Protocol: Execute detailed inspections of structures and utility poles based on established safety guidelines, industry standards, and company protocols.
2.
Structural Assessment: Evaluate the structural integrity, examining for signs of Corrosion, cracks, flaws, and other imperfections, calibration of equipment, and interpret results with respect to applicable codes, standards, and specifications.
3.
Safety Compliance: Ensure compliance with safety regulations, identifying potential hazards and recommending necessary actions for repair or replacement.
4.
Reporting: Accurately record inspection information into data collection application including taking pictures and attaching required information while outlining inspection results, highlighting critical issues, and providing recommendations for corrective measures.
5.
Collaboration: Liaise with relevant stakeholders to communicate inspection outcomes and support the implementation of recommended actions.
6.
Continuous Improvement: Contribute insights for the enhancement of inspection procedures, tools, or methodologies to optimize efficiency and accuracy.
Qualifications and Requirements:
* High school diploma or equivalent; additional vocational training or experience in a related field ...
....Read more...
Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: 38.5
Posted: 2026-07-25 10:26:33
-
Starting rate at $15.00 per hour!
Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.
We are looking for more amazing talent to grow our teams, just like you!
Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment.
You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities.
In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills.
Production:
Are you goal-oriented and do you love to be challenged? If so, we want you to work with us.
Our Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor.
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
In our production area, you never know what you may come across! It's like discovering
something new every day! By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.
Donation Attendant:
Do you love a fast-paced work environment and working with a fun team? If so, we want you to work with us! Our Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations.
They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.
Sales Floor Associates:
If you love building relationships with customers and helping them with their hunt for the perfect thing, we want you to work with us! Our Sales Floor Associates support the mission by organizing our sales floor and making it easy for customers to find what they're looking for.
They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
Customer service is at the heart of everything they do, from helping customers navigate the store to ensuring a pleasant shopping experience.
Cashier:
Do you have a passion for customer service and enjoy working with a fun team? If so, we want you to work with us! Our cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting our customers know how their purchases are helping someone get a job.
Customer service excellence is key in this role, ensuring every customer leaves with a positive impression of Goodwill.
Goodwill Greater Milwaukee and Chicago is a people-driven organization.
As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing.
You ...
....Read more...
Type: Permanent Location: New Lenox, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:32
-
JOB DESCRIPTION
We are seeking a highly organized and detail-oriented Supply Chain and Logistics Specialist to join our team.
This role is responsible for managing the end-to-end supply chain process, including procurement, shipping, logistics, and vendor management.
The ideal candidate will work closely with internal departments and external partners to ensure the timely and cost-effective delivery of parts, assemblies, raw materials, and finished goods.
This position requires strong expertise in supply chain management, domestic and international shipping, and collaboration with third-party vendors and component manufacturers.
Key Responsibilities
* Oversee the full supply chain process to ensure efficiency, cost-effectiveness, and alignment with company goals.
Manage and prioritize daily procurement activities across multiple commodities.
* Act as an electronics parts buyer, sourcing and purchasing components to support production requirements.
Shipping and Logistics
* Manage domestic and international shipping operations while ensuring compliance with regulations, tariff codes, and delivery requirements.
* Coordinate the movement of parts, assemblies, raw materials, and finished goods to support production schedules and customer demand.
Procurement and Vendor Management
* Create, place, and manage purchase orders aligned with MRP and production demand.
* Source and onboard new vendors, including qualification, certifications, and onboarding documentation.
* Collaborate with third-party contract manufacturing vendors and component manufacturers to ensure quality, cost, and delivery standards are met.
* Negotiate pricing and contracts to achieve cost savings while minimizing risk.
* Monitor supplier performance and ensure compliance with quality and contract requirements.
* Cross-Functional Collaboration
Work closely with internal departments, including engineering, finance, accounting, operations, warehouse, and customer service, to align supply chain activities with business objectives.
* Partner with internal teams as a trusted advisor on supply chain and procurement matters.
* Coordinate with operations and production teams to ensure schedules align with demand forecasts and customer requirements.
Inventory and Delivery Management
* Ensure the timely delivery of parts, assemblies, raw materials, and finished goods to meet production schedules and demand forecasts.
* Analyze inventory and support the reduction of excess and obsolete materials.
Budget and Performance Management
* Monitor and control supply chain costs to ensure operations remain within budget.
* Lead resolution efforts for pricing, delivery, and quality issues, escalating when necessary.
* Conduct supplier business reviews and drive continuous improvement in cost, quality, and delivery.
Process Improvement
* Identify supply chain bottlenecks and drive continuous i...
....Read more...
Type: Permanent Location: Smyrna, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:29
-
EXO Inc.
has been protecting public infrastructure across the U.S.
since 2009.
Without consistent maintenance and quality assurance, critical assets face a growing risk of failure over time.
EXO delivers engineering, inspection, and remediation services for lighting poles, transmission towers, and other infrastructure exposed to ongoing wear from usage, aging, and environmental conditions.
With deep expertise in vertical infrastructure, EXO builds on years of engineering design and fabrication experience across utilities, telecom, transportation, and retail sectors.
This foundation supports a comprehensive inspection and asset management approach that addresses both new installations and aging structures requiring immediate attention.
Recognizing that full replacement is often impractical due to cost and safety constraints, EXO developed its “Ex-Tend” approach to manage assets throughout their entire life cycle.
From initial quality assurance to ongoing inspection and targeted repairs, this method is designed to extend service life and improve reliability.
Supported by data-driven insights, EXO helps clients monitor asset conditions and make informed, strategic decisions.
Position Overview: The Welder is responsible for performing welding tasks using the Self Shielded Flux Cored Arc Welding (FCAW-S) and/or Shielded Metal Arc Welding (SMAW) processes.
This role involves interpreting blueprints, specifications, diagrams, and schematics to accurately join, fabricate, and repair metal components and structures.
The ideal candidate will have a strong understanding of welding techniques, safety procedures, and quality standards to ensure high-quality workmanship.
Key Responsibilities:
1.
Welding Operations: Perform welding tasks using Self Shielded Flux Cored Arc Welding (FCAW-S) and Shielded Metal Arc Welding (SMAW) processes.
Read and interpret blueprints, specifications, and welding symbols to determine welding requirements.
Select and set up appropriate welding equipment, machinery, and materials.
Execute welding operations in all positions, including flat (1G & 1F), horizontal (2G & 2F), vertical (3G & 3F), and overhead (4G & 4F).
2.
Quality Control: Inspect and verify welded components for accuracy, completeness, and adherence to specifications.
Perform weld tests and inspections to ensure compliance with quality standards.
Identify and rectify defects such as cracks, porosity, and incomplete fusion.
3.
Safety and Compliance: Adhere to safety protocols and procedures to ensure a safe working environment.
Wear appropriate personal protective equipment (PPE) at all times.
Maintain a clean and organized work area to prevent accidents and injuries.
4.
Equipment Maintenance: Perform routine maintenance on welding equipment and tools.
Report any equipment malfunctions or needed repairs to the supervisor.
Ensure welding machines and tools are in good working condition.
5.
Collaboration and Communication: Collaborate with team members, su...
....Read more...
Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: 32
Posted: 2026-07-25 10:26:27
-
JOB DESCRIPTION
Are you looking to grow your career in workers' compensation and claims support? Join ESIS, a leader in risk management and insurance services, where you can help support effective claims handling and contribute to positive outcomes for employees and clients.
The ESIS Senior Claim Representative, under the direction of the Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines.
Duties may include but are not limited to:
* Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.
As a Senior Claim Representative, candidate will be responsible for more complex and intricate, requiring an advanced skillset.
* Communication: Serve as the primary point of contact for injured workers, employers, medical providers, and other stakeholders, providing clear and professional communication throughout the claims process.
* Investigation: Conduct thorough investigations of claims, including gathering statements, reviewing medical records, and analyzing accident reports to determine compensability and liability.
* Decision-Making: Make timely and accurate decisions regarding claim acceptance, denial, or settlement based on the facts of the case and applicable laws.
* Documentation: Maintain detailed and organized claim files, documenting all activities, communications, and decisions in the claims management system.
* Cost Control: Monitor and manage claim costs, including medical expenses, indemnity payments, and legal fees, while ensuring appropriate reserves are established and maintained.
* Compliance: Ensure adherence to state-specific workers' compensation laws, regulations, and reporting requirements.
* Customer Service: Provide exceptional service to clients by addressing inquiries, resolving issues, and delivering timely updates on claim status.
* Collaboration: Work closely with internal teams, including legal, medical, and risk management professionals, to achieve optimal claim outcomes.
QUALIFICATIONS
* Experience: Minimum of 3-5 years of experience handling workers' compensation claims; prior experience with ESIS or similar third-party administrators is a plus.
* Jurisdiction & Licensing: Knowledge of California and/or Nevada Workers Compensation and active adjuster license or ability to obtain licensure within a specified timeframe.
* Compliance: Ensures compliance with all legal, regulatory and company-specific requirements
* Quality Review Performance: Achieves strong quality review scores by adhering to established high standard procedures
* ESIS/Client/Carrier Requirements: Follows ESIS Best Practices; adheres to client and carrier guidelines and requirements to ensure accuracy in documentation, claims handling and service delivery
* Skills:
+ ...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:26
-
JOB DESCRIPTION
ESIS AGL Team Leader
Major Duties and Responsibilities
* Review initial claim notices, assess coverage applicability, and screen cases for flow process eligibility.
Determine appropriate next steps for claims with no coverage or questionable coverage.
* Assign work to Claims Representatives and, in coordination with the Claim Vice President or Unit Manager, determine and delegate settlement authority.
Retain higher settlement authority as appropriate and refer matters beyond delegated authority to Unit Managers.
* Supervise investigations and oversee claim settlement or disposition by ensuring timely contact with insureds and claimants, prompt investigation, and fair resolution.
* Establish loss reserves to reflect the company's probable obligation and review and adjust reserves as needed.
* In some cases, directly settle claims based on office size, territory, and workload.
* Evaluate the work of Claims Representatives on open cases or at regular intervals, and provide coaching and guidance to support performance improvement.
* Initiate subrogation or recovery actions as appropriate.
* For litigated claims, coordinate with Claims Attorneys and direct claim-related activities as needed.
* Negotiate and authorize settlements within assigned authority.
* Participate in human resources activities related to direct reports, including performance evaluations, training and development, salary administration, recruitment, and staffing as vacancies arise.
QUALIFICATIONS
* Strong technical claims knowledge, supported by at least 7 years of claims handling experience.
* Experience handling claims across multiple jurisdictions; adjuster licenses are preferred.
* Ability to plan, organize, and apply general business and people management practices, supported by management and technical training, college-level coursework, or equivalent related experience.
* Ability to lead change by addressing resistance at the team and individual levels, and to independently evaluate and implement claims management best practices through coaching, training, and mentoring.
* Understanding of team-building principles and continuous quality improvement techniques and how they apply to day-to-day work.
* Strong leadership skills, including the ability to coach, develop, and guide team members toward goals and objectives.
* Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with internal and external stakeholders at all levels.
* Strong analytical and problem-solving skills.
* Demonstrated ability to provide consistent, high-quality service to customers.
* Ability to serve as a positive role model for the team by demonstrating accountability, professionalism, and a strong work ethic.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal pro...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:25
-
JOB DESCRIPTION
Role Purpose
The Senior Legal Claims Examiner is responsible for managing complex and high-value insurance claims with a legal dimension, ensuring fair, timely, and cost-effective resolution in accordance with a legal and regulatory framework.
This role involves conducting detailed investigations, negotiating settlements, liasing with legal counsel, and providing expert guidance on litigation matter.
The Senior Legal Claims Handler also supports the continuous improvement of claims handling processes and mentors junior team members to uphold best practices and maintain high service standards.
Key Responsabilities
Handle a portfolio of high-value, complex, and litigated claims, ensuring compliance with legal, regulatory, and policy requirements.
Assess liability and coverage issues with legal complexity.
Develop and execute strategies for effective claim resolution, including litigation and settlement negotiations.
Collaborate with internal departments, external legal counsel, brokers, and clients to ensure coordinated and efficient claims handling.
Lead negotiations with claimants, attorneys, and third parties to achieve cost-effective settlements while protecting the company's interests.
Ensure claims are handled in line with regulatory requirements and internal governance standards.
Identify trends or risks and escalate issues that may impact policy wording or business practices.
Provide technical guidance and mentoring to junior claims handlers.
Support the training and development of the claims team in legal and procedural matters.
Maintain accurate and up-to-date records of claims activity.
QUALIFICATIONS
Requierements
* Juris Doctor, bar admision preferred
* Excellent communication and problem solving skills.
* Demonstrate flexibility and adaptability to work in a fast moving and challenging environment.
* Strong understanding of insurance principles, claims processes, and relevant legislation.
* Ability to manage multiple complex cases and deadlines simultaneously.
Experience
* Significant experience (typically 3+ years) in handling complex and litigated insurance claims or at least 2 years experience in litigation.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, w...
....Read more...
Type: Permanent Location: San Juan, US-PR
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:25
-
JOB DESCRIPTION
In this high-impact, high-visibility role, you will lead the planning, solution design, and end-to-end software development and testing for Chubb's global digital enablement platform.
You will be at the forefront of driving strategic updates and overseeing the delivery of new and enhanced product features that are critical to our business.
You will collaborate closely with architecture, data, engineering, and business teams, enabling effective decision-making and ensuring that all efforts align with business objectives, regulatory requirements, and industry best practices.
Your proven ability to lead transformative and strategic technology initiatives, combined with your strong technical expertise and deep understanding of the insurance industry, will be essential.
Your extensive experience working with process and engineering teams in an agile environment will position you to deliver impactful results and elevate the platform's capabilities.
In this role, you will:
* Own the platform vision and strategic direction, ensuring alignment with business objectives and delivering measurable value to stakeholders
* Develop and maintain the platform roadmap, balancing feature delivery, enhancements, and technical improvements to drive continuous innovation
* Guide development teams setting code standards and ensuring best practices are integrated in software engineering
* Plan and oversee project timelines, resource allocation and deliverables for platform enhancements and new features
* Manage integration with internal systems (e.g., policy, claims, billing, CTM) and external partners (vendors, third-party data sources)
* Evaluate and implement emerging technologies (Agentic AI, automation, cloud, serverless) to improve platform efficiency and scalability.
* Ensure platform meets all regulatory, data privacy and cybersecurity standards
* Lead successful delivery of enhancements and new product introductions in cooperation with all internal partners
* Lead troubleshooting and resolution of platform issues, ensuring minimal business disruption
* Partner with the business product owners, enterprise architects and other product team members to document and groom product features, user stories, and acceptance criteria in an agile development environment
* Work with technical experts to support and ensure that the technical design aligns with business needs, and ensure compliance with enterprise IT policies, best practices, standards and processes
* Manage day-to-day activities
QUALIFICATIONS
* 15+ years of proven work experience in design and implementation of Global platform solutions
* Strong background in software engineering, cloud platforms (AWS, Azure, GCP), APIs, microservices, and data management
* Knowledge graphs and semantic technologies: Neo4j, MongoDB, GraphDB, ontologies, semantic data modeling/JSON-LD, graph query languages (Cypher, SPARQL, Gremli...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:22
-
JOB DESCRIPTION
In this high-impact, high-visibility role, you will lead the planning, solution design, and end-to-end software development and testing for Chubb's global digital enablement platform.
You will be at the forefront of driving strategic technical directions including agentic AI adoption, durable workflow orchestration, and event-driven microservices architecture - and overseeing delivery of new and enhanced product features critical to our business.
You will collaborate closely with architecture, data, engineering, and business teams, enabling effective decision-making and ensuring that all efforts align with business objectives, regulatory requirements, and industry best practices.
Your proven ability to lead transformative and strategic technology initiatives, combined with deep technical expertise in distributed systems, AI/agentic architectures, and the insurance domain, will be essential.
Your extensive experience working with process and engineering teams in an agile environment will position you deliver impactful results and elevate the platform's capabilities.
In this role, you will:
* Own the platform vision and technical strategy, ensuring alignment with business objectives and delivering measurable value to stakeholders
* Develop and maintain the platform roadmap, balancing feature delivery, enhancements, and technical improvements - including modernization toward event-driven, API-first, and agentic architectures - to drive continuous innovation
* Define and enforce architectural standards for distributed systems: service decomposition, API contracts, idempotency, durable execution, and failure isolation
* Guide development teams by setting code standards, conducting design/architecture reviews, and embedding best practices in software engineering (clean architecture, testability, observability-by-design)
* Design and oversee durable workflow orchestration using Temporal (or equivalent durable execution engines) for long-running, stateful business processes spanning policy, claims, and billing systems - including saga patterns, compensating transactions, and human-in-the-loop steps
* Architect and govern agentic AI systems: multi-agent orchestration frameworks (LangGraph, AutoGen, CrewAI, Claude Agent SDK), tool-use/function-calling patterns, the Model Context Protocol (MCP) for tool and context interoperability, agent memory/state management, and guardrails for autonomous decision-making
* Plan and oversee project timelines, resource allocation, and technical deliverables for platform enhancements and new features within an agile SDLC
* Design and manage integration with internal systems (policy, claims, billing, CTM) and external partners (vendors, third-party data sources) via well-governed APIs, event streams, and webhooks - with contract testing and schema versioning
* Evaluate and implement emerging technologies - agentic AI, workflow orchestration engines (Temporal,...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:19
-
JOB DESCRIPTION
Join our innovative team as an Embedded Systems Test Automation Engineer, where you'll drive the quality and reliability of StreamLabs next-generation smart IoT products.
You'll design, develop, and execute automated test solutions for embedded platforms, collaborating with world-class engineers to deliver robust products to global markets.
If you thrive in a fast-paced environment and are passionate about automation, embedded systems, and continuous improvement, we want to hear from you!
Key Responsibilities:
* Develop, maintain, and execute automated test scripts for embedded systems using Python (and C as needed)
* Design and implement test frameworks tailored for embedded hardware and firmware validation
* Collaborate with hardware, firmware, and software teams to define test requirements and strategies
* Integrate automated tests into CI/CD pipelines for continuous product validation
* Analyze test results, identify defects, and work with engineering teams to resolve issues
* Create and maintain detailed test documentation and reports
* Support manual testing efforts for complex or edge-case scenarios
* Ensure test coverage for new features, regression, and performance
* Troubleshoot hardware/software integration issues in test environments
QUALIFICATIONS
* Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
* 1+ years in test automation for embedded systems or electronic products
* Hands-on experience with Python for test automation (required)
* Proficiency in Python scripting and automation, C programming (strong plus)
* Test framework development (e.g., PyTest, Robot Framework)
* Familiarity with TI RTOS or similar real-time operating systems (strongly preferred)
* Knowledge of CI/CD tools, processes and integration (e.g., Jenkins, GitLab CI)
* Experience with embedded hardware interfaces (UART, SPI, I2C, etc.)
* Embedded hardware/software troubleshooting debugging and validation
* Collaboration and communication, including test documentation and reporting
* Attention to detail and quality mindset
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race,...
....Read more...
Type: Permanent Location: Smyrna, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:18
-
JOB DESCRIPTION
The House Counsel Managing Attorney is responsible for ensuring their firm provides high quality and ethical legal representation to our clients, and excellent communication, collaboration and service to our Claim Department customers.
The managing attorney will have performance management responsibilities over supervising attorneys in the office, that include supervision, training, and coaching.
The managing attorney will have responsibility for ensuring OKR's are cascaded to all levels of their firm, manage and assist with projects to improve reporting to claims, provide improved transparency with respect to high quality of legal representation and maintain high levels for performance to ensure that clients are provided with a zealous defense and cases are litigated effectively and efficiently.
The managing attorney should enhance understanding and adherence to the firm's staffing models, case numbers and claims data to ensure peak financial efficiency and adherence to OKR's.
The managing attorney should consistently advance the professional reputation of the firm, House Counsel and Chubb.
MAJOR DUTIES/RESPONSIBILITIES OF THE JOB:
* Focus on and utilize all available data to track, measure and continuously improve your firm's performance in quality of legal representation, claims and client service, recognition and response to trends, calibration of resources to inventory, business cases for growth opportunities, financial management, value and efficiency of operations and workflows, return on investment.
* Manage the operation of the firm by providing proper administration of all aspects of the firm's legal practice.
* Monitor and maintain appropriate staffing models to maintain high quality service.
* Maintain a quality professional staff appropriately suited to the firm's needs and level of cases existing at the firm.
* Develop and implement business plan for use of retained counsel and temporary staff and adhere to budget provided to the firm.
* Manage and monitor all aspects of inventory to ensure cost effective representation and maintenance of House Counsel as a value proposition for Chubb including case life, indemnity pay out, severity/complexity rating, and billing on file relative to value of case.
* Ensure firm's adherence to department protocol and policies on reporting requirements and service expectations.
* Adhere to controllable expenses budget.
Identify opportunities to reduce expenses, maximize efficiency and streamline practices in firm.
* Manage firm members, actively review files, and meet and confer with lawyers to ensure that:
+ There is an awareness that the use of ProLaw is not optional and that the ProLaw file is the official digital business file for the cases handled by the department.
+ All employees are utilizing ProLaw properly and effectively, including proper utilization of calendaring, diary, reminders/tickles, and entry of ...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-25 10:26:18
