Managing Attorney

JOB DESCRIPTION

The House Counsel Managing Attorney is responsible for ensuring their firm provides high quality and ethical legal representation to our clients, and excellent communication, collaboration and service to our Claim Department customers.

The managing attorney will have performance management responsibilities over supervising attorneys in the office, that include supervision, training, and coaching.

The managing attorney will have responsibility for ensuring OKR's are cascaded to all levels of their firm, manage and assist with projects to improve reporting to claims, provide improved transparency with respect to high quality of legal representation and maintain high levels for performance to ensure that clients are provided with a zealous defense and cases are litigated effectively and efficiently.

The managing attorney should enhance understanding and adherence to the firm's staffing models, case numbers and claims data to ensure peak financial efficiency and adherence to OKR's.

The managing attorney should consistently advance the professional reputation of the firm, House Counsel and Chubb.

MAJOR DUTIES/RESPONSIBILITIES OF THE JOB:


* Focus on and utilize all available data to track, measure and continuously improve your firm's performance in quality of legal representation, claims and client service, recognition and response to trends, calibration of resources to inventory, business cases for growth opportunities, financial management, value and efficiency of operations and workflows, return on investment.


* Manage the operation of the firm by providing proper administration of all aspects of the firm's legal practice.


* Monitor and maintain appropriate staffing models to maintain high quality service.


* Maintain a quality professional staff appropriately suited to the firm's needs and level of cases existing at the firm.


* Develop and implement business plan for use of retained counsel and temporary staff and adhere to budget provided to the firm.


* Manage and monitor all aspects of inventory to ensure cost effective representation and maintenance of House Counsel as a value proposition for Chubb including case life, indemnity pay out, severity/complexity rating, and billing on file relative to value of case.


* Ensure firm's adherence to department protocol and policies on reporting requirements and service expectations.


* Adhere to controllable expenses budget.

Identify opportunities to reduce expenses, maximize efficiency and streamline practices in firm.


* Manage firm members, actively review files, and meet and confer with lawyers to ensure that:
+ There is an awareness that the use of ProLaw is not optional and that the ProLaw file is the official digital business file for the cases handled by the department.
+ All employees are utilizing ProLaw properly and effectively, including proper utilization of calendaring, diary, reminders/tickles, and entry of ...