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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Eaton Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:52:24
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The Customer Services Assistant is responsible for providing excellent customer service to library customers in an effective, efficient and professional manner.
Works at all of the Customer Services desks, which includes: assists customers with checking in/out library items,sorting items including the use of an automated sorter,answering the main incoming phone lines - greeting callers, providing information, and/or transferring calls as necessary,placing and filling library reserves,shelving items,assisting customers in finding items,placing interlibrary loan requests for customers,issuing new/replacement library cards,using the public address system,providing public forms as available (i.e.
voter registration, Golden Buckeye cards),distributing employment applications andoccasionally locking and unlocking the two sets of public entrance doors.
Maintains confidentiality of all customer records and transactions.Is responsive to customer needs in a consistent, friendly and professional manner.Cooperates with department managers, to resolve customer complaints in a pleasant, timely and professional manner.Restocks department forms and supplies.Collects monies for fees and payments for lost or damaged items.Collects monies for Friends of the Westerville Public Library.Assists in adding or deducting value from printing accounts.Refers damaged items and suggested purchases to the appropriate department.May also perform cross-functional roles including participating in library programs and cross-training to cover other public service desks as needed.
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:47:34
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TQI Solutions is seeking proactive and visionary leaders to drive impactful solutions for our clients.
We prioritize work-life balance, offer excellent benefits, and provide career growth opportunities.
Join our dynamic team and make a meaningful impact on maritime operations and training.
TQI Solutions is currently seeking a Customer Service & Technical Support specialist to support our customer.
In this role, you will provide broad technical support, lead integration efforts across multiple systems, and ensure seamless user and mission operations.
Position Details:• Full-time, onsite, exempt• Salary: $60,000-$70,000 (DOE) Responsibilities: • Serve as a project lead or integration specialist on teams composed of diverse IT disciplines.
Work closely with end users, applying strong soft skills to ensure multiple technologies function together effectively• Plan and deliver customer support services including installation, consultation, user assistance, troubleshooting, and training.
Diagnose and resolve technical issues and support analysis of work processes• Implement and manage complex systems and solutions by integrating a wide range of hardware and software technologies• Perform administrative and technical procedures on information systems and maintain clear and complete documentation• Support multiple functional areas including systems design, systems and network administration, programming or analysis, IT support, and IT consulting Requirements: • Broad understanding of technology paired with strong business awareness and effective communication skills• Ability to work across multiple functional areas with strong analytical skills, including critical reasoning and statistical analysis• Minimum of 4 years of IT project management or related IT experience• CompTIA Security+ certification required, must be obtained prior to start date• Active U.S.
government security clearance required• Knowledge of emerging technologies such as lidar, augmented reality, autonomous systems, and RFID is desirable This position requires the ability to maintain the required U.S.
government security clearance throughout employment.
TQI Solutions, Inc.
is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with staff located in VA, MD, DC, NC, HI, and CA.
We provide Mission and Information Technology Support Services to a wide range of DoD clients.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.
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Type: Permanent Location: Honolulu, US-HI
Salary / Rate: Not Specified
Posted: 2026-07-28 08:41:17
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Oversee assisting customers by analyzing accounts and maintaining records; receives requests for and processes connections and disconnections on existing services for commercial and residential.
work also includes calculating deposits for commercial and residential accounts, granting extensions, creating letters of credit, and preparing work orders.
REPORTS TO Customer Service Manager SUPERVISORY RESPONSIBILITIES None.
ON CALL This position is not on call.
RESPONSIBILITIES Serves as primary contact to answer, screen, research, inform, advise, record, process, and follow-up all customer requests efficiently and expeditiously as received by phone, mail, or personally from citizens and agencies.
Investigates customer accounts when there is a suspected error.
Opens new utility accounts and calculates utility deposit requirement.
Reprints bills as needed for customers.
Substitutes for cashier and covers receptionist area as needed.
Maintains an accurate account of work orders given to field employees; maintains service files.
Explains departmental policy and pertinent rules and regulations to the public via personal contact, email, fax, or by telephone conversation; explains rates and types of service.
Makes decisions regarding resolution of delinquent accounts.
Processes daily cut-off and reconnection orders.
Transfers final billed delinquent account balances to current accounts within the system.
Follows up on bankruptcy and estate claims.
Processes charge offs to collection agency.
Monitors overdue deposits, and payment arrangements and follows through in accordance with collections process.
Open and closes Central Office Building for customers at open and close of business (unlocks/locks building).
Job Requirements EDUCATION High School Diploma/GED required.
EXPERIENCE 2+ years Additional Requirements CERTIFICATES None.
LICENSES Florida Driver's License Class E required.
PHYSICAL DEMANDS While performing the duties of this position, the employee is regularly required to sit.
The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT This position is part of New Smyrna Beach Utilities Emergency Management Team and, as such, shall be expected to perform all duties that are assigned during an emergency management operation.
Any additional compensation, above the normal weekly salary shall be outlined in the Human Resources Manual or Collective Bargaining Agreement.
Failure to appear to perform emergency management assignment and to work assigned shifts as scheduled by NSBUs Emergency Incident Commander or individuals designated by the General Manager/CEO to assign such functions may result in disciplinary action up to and including termination.
About New Smyrna Beach Utilities For over 50 years, New Smyrna Beach Utilities (NSBU) has proudly provided the greater New Smyrna Beach area with high-quality utility services.
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Type: Permanent Location: New Smyrna Beach, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-28 08:33:01
