Operations Manager - 1st Shift

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.

We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Role Summary

In this role, you are responsible for managing production operations at the facility level to ensure that established goals and objectives with regards to quality, team member engagement, price, safety, efficiency, and customer requirements are achieved.

Role Responsibilities


* Manage a team of 1-5 direct reports, including responsibility for hiring, performance management, coaching, and employee development.


* Establish production department objectives related to quality, safety, productivity, and cost while driving continuous improvement across all areas of operations.


* Develop and implement methods to monitor and measure department performance, identify opportunities for improvement, and manage production efficiency, manufacturing variances, material waste, labor expenses, and other key profitability indicators.


* Ensure inventory accuracy and achievement of established key performance indicators (KPIs).


* Provide direct reports with the information, training, direction, guidance, and resources necessary to achieve individual, departmental, and company objectives.


* Monitor performance and results, providing feedback, corrective action, and redirection as needed to ensure established goals are met.


* Ensure compliance with company policies and applicable regulatory requirements, including workplace safety, employment practices, quality standards, work rules, Good Manufacturing Practices (GMPs), and Hazard Analysis and Critical Control Points (HACCP) requirements.


* Communicate operational expectations, verify employee understanding, and address performance or compliance concerns as necessary.


* Participate in the development and implementation of new manufacturing processes, products, and systems by providing operational expertise, recommendations, and improvement opportunities.


* Collaborate with existing, prospective, and new customers during presentations, facility tours, and operational reviews, providing expertise regarding production processes and capabilities.


* Develop, implement, and maintain operational policies and procedures that support departmental and organizational objectives.


* Lead cross-functional coordination among Operations, Quality, Safety, Human Resources, and Maintenance to resolve operational issues and support achievement of facility objectives.


* Promote a safe working environment by ensuring appropriate safety training, proper use ...