Senior Transformation Program Manager

The Transformation Program Manager Senior, Epic Improvement, partners with and supports the many teams responsible for different components of Epic improvement, coordinating their work into one cohesive, end-to-end program that advances the enterprise priority of optimizing Epic.

The role brings together clinical, operational, technical, education, and adoption teams around shared goals, integrated plans, and defined, measurable outcomes.

Serving as the senior program management lead, this role applies project management and continuous improvement expertise to coordinate the overall program, establishing shared planning, sequencing, dependency management, decision-making processes, readiness, and performance measures for initiatives where scope, approach, and priorities may continue to evolve.

Working alongside the teams that own each workstream, the role uses project management tools to provide clear visibility into progress, risks, and interdependencies, and applies continuous improvement methods to identify barriers, streamline workflows, and use data to guide ongoing improvement.

The role partners with sponsors, program owners, operational leaders, Information Systems, and other stakeholders to align priorities, manage enterprise-level risks and trade-offs, resolve barriers, support adoption and sustainment, and realize measurable enterprise value.

The role serves as a trusted advisor and collaborative partner to senior leadership.

Essential Functions


* Coordinate end-to-end delivery of the Epic improvement program, partnering with the teams responsible for each component to integrate multiple complex, interdependent projects into one cohesive program


* Collaborate with workstream owners to define program delivery approaches for initiatives with high ambiguity or evolving requirements


* Use project management tools to establish and maintain shared, integrated program plans, milestones, and dependency frameworks in partnership with workstream teams


* Foster collaboration and alignment across clinical, operational, financial, technology, and facilities teams around shared goals and outcomes


* Partner with workstream owners and teams to anticipate and proactively manage program-level risks, issues, dependencies, and organizational impacts


* Partner with sponsors and workstream owners to escalate risks and barriers and support decision making, prioritization, and trade-offs


* Coordinate and support enterprise-level oversight, steering committees, and reporting forums, providing clear visibility into progress, risks, and interdependencies


* Support program owner in tracking multi-year program benefit realization


* Apply continuous improvement methods to identify barriers, streamline workflows, and use data to guide ongoing improvement, while contributing to the evolution of enterprise transformation, program, and portfolio management capabilities


* Additional miscellaneous duties and responsi...