Shop Mechanic

Company Overview Star Management Services LLC is a Wisconsin-based family of businesses serving the towing, transportation, automotive, truck and trailer, equipment, and service industries.

Our companies work together to deliver quality service, skilled craftsmanship, and dependable solutions to individual motorists, commercial fleets, emergency responders, and transportation partners across Western and Central Wisconsin and the Twin Cities region.

About the Position The Shop Mechanic is a hands-on, critical role responsible for diagnosing, repairing, and maintaining a variety of vehicles and equipment within the Star Management Services LLC fleet and for our retail/commercial customers.

Working closely with the Shop Foreman, Service Advisors, and Parts Advisors, the Shop Mechanic ensures that all light-, medium-, and heavy-duty trucks, trailers, and specialized towing equipment are operating safely and efficiently.

The ideal candidate possesses a strong mechanical aptitude, experience with diesel engines and hydraulic systems, and a commitment to producing high-quality, dependable repair work.

Key Responsibilities Diagnostics & Repair Perform accurate diagnostic tests and troubleshoot mechanical, electrical, and hydraulic issues on commercial trucks, trailers, and towing equipment.Execute comprehensive repairs and preventative maintenance tasks, including engine work, brake systems, transmissions, suspensions, and steering components.Repair and maintain specialized heavy-duty towing equipment, winches, lift gates, and PTO systems.Ensure all repairs meet or exceed manufacturer specifications and Department of Transportation (DOT) safety standards.

Documentation & Workflow Coordination Collaborate with Service Advisors and Parts Advisors to ensure the correct parts are ordered and allocated to specific repair orders.Document all labor time, parts used, and technician notes accurately within the shop management software.Communicate effectively with the Shop Foreman regarding job progress, hidden damage, or necessary supplemental repairs.Protect confidential customer, company, and account information at all times.

Shop Safety & Maintenance Maintain a clean, organized, and safe work bay.Adhere strictly to all corporate safety protocols, environmental compliance rules (handling of oil, fluids, batteries), and OSHA standards.Inspect and maintain personal and shop-provided tools and diagnostic equipment.

Qualifications & Skills 2+ years of experience as a diesel, heavy-duty truck, or automotive mechanic.Technical school certification in diesel mechanics, automotive technology, or a related field is strongly preferred.Proficiency with diagnostic software, hand tools, power tools, and welding equipment (MIG/TIG).Strong working knowledge of 12-volt electrical troubleshooting, air brakes, and hydraulic systems.Sound judgment and the ability to make timely decisions as priorities change.Basic computer proficiency for entering repair notes and utilizing sh...