Product Operations Strategist - (Hybrid in Minneapolis)

Job Description

POSITION SUMMARY

Help build the future of Product at NMDP as a Product Operations Strategist supporting our new Product Center of Excellence.

In this highly collaborative role, you'll transform big-picture product goals into scalable processes, playbooks, tools, training, and operating practices that make teams more effective.

You'll work across the organization to strengthen idea intake, portfolio planning, roadmap governance, product reporting, and continuous improvement.

If you've helped product teams adopt new tools and ways of working and can lead through influence, this is an opportunity to make a visible impact from the ground up.

The role turns product strategy into repeatable organizational practices.

This includes maintaining product standards and playbooks, improving the use of product management tools, supporting annual and quarterly planning, monitoring portfolio and product health, and helping teams adopt consistent ways of working.

The Product Analyst also supports the Product Model Transformation by coordinating activities, tracking decisions and dependencies, measuring adoption, and identifying opportunities to improve the effectiveness of NMDP's product teams.

ACCOUNTABILITIES
Product Center of Excellence and Operating Model
• Advance and continuously improve NMDP's Product Center of Excellence, product operating model, and shared ways of working.
• Develop and maintain product standards, guidance, playbooks, templates, checklists, role definitions, and governance materials.
• Document clear expectations for product discovery, strategy, roadmaps, prioritization, lifecycle management, outcome measurement, and product reviews.
• Promote consistency across product teams while allowing practices to be adapted appropriately to different products and stages of maturity.
• Conduct periodic product practice maturity assessments and recommend actions that strengthen team effectiveness and organizational capability.
• Maintain a centralized source of truth for Product COE materials, standards, and reusable resources.

Portfolio Planning and Governance
• Support the development and maintenance of NMDP's integrated product portfolio strategy and roadmap.
• Support standardized processes for idea intake, opportunity assessment, prioritization, business case development, and investment decision-making.
• Prepare portfolio-level reporting, meeting materials, decision records, action items, and follow-up communications.
• Track portfolio dependencies, risks, capacity considerations, strategic alignment, and progress toward intended outcomes.
• Ensure that product decisions are supported by clear criteria, consistent evidence, and transparent governance.

Product Tools, Data and Reporting
• Support effective use of NMDP's product management and collaboration tools, including Aha!, Jira, Confluence, reporting platforms, and related systems.
• Partner with Technology and platform owners to define to...