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General Liability Claims Consultant (Construction Defect)

Integrity.

Care.

Trust.

Compassion.

Expertise.

Do these words resonate with you? These values of Builders culture create success in all we do.

We strive to provide deeply supportive partnerships to our customers, agents, and each other.

Builders is proud to be named among the Great Places to Work.

Our award-winning culture has earned top marks in Company Direction, Employee Appreciation, Work-Life Balance, Leadership, and Compensation and Benefits.

Our strong culture keeps us Built Strong in a forever-changing world, and our AM Best A Rating is evidence of our financial strength.

Position Summary The General Liability Claims Consultant (Construction Defect) expertly evaluates and resolves the most complex construction defect claims, demonstrating a strong commitment to delivering exceptional service and achieving outstanding client satisfaction.

Responsibilities Manage a diverse portfolio of complex construction defect claims involving the Company and its insureds, utilizing strategic claims handling practices to ensure optimal outcomes.Provide strategic direction and oversight for coverage litigation involving the Company and its insureds, ensuring effective resolution and alignment with organizational objectives.Provide strategic insight and consultative support to the management team on critical claims and legal matters, including both primary and excess claims management considerations.Analyze and draft coverage letters, including complex and high exposure matters.Assess compensability while identifying opportunities for subrogation or detecting suspicious claims.Identify and evaluate risk transfer opportunities including potential indemnification opportunities against uninsured subcontractors.Implement cost-effective strategies aligned with Company best practices to optimize vendor utilization and ensure efficient resource management.Establish reserves and authorize payments in accordance with established Company best practices, ensuring accuracy, consistency, and financial integrity.Negotiate and resolve claims within delegated authority, striving for fair and amicable settlements that align with Company standards and objectives.Build and maintain strong professional relationships with clients and claimants to promote effective and timely issue resolution.Provide leadership and oversight in the absence of supervisors and directors, ensuring continuity of operations and effective team support.Serve as a trusted technical resource for colleagues within the General Liability team and across the organization, fostering collaboration and knowledge sharing.Engage in large account visits and contribute to training seminars to support client relationships and professional development.Represent the Company at hearings and mediations as necessary, ensuring effective case management and advocacy.Maintain and monitor diaries to ensure timely processing.Perform other duties as assigned.

Qualifications Bachelor's degree or equivalent combination of ed...




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